Reviews of NXT Computers, LLC (Computer Repair)

John King

I was so satisfied with the work done on the first computer they repaired, I took another one to them. Love the service and the fact they went above and beyond. Karen and Alexis are great.

Aine R Doley

My computer was older and starting to slow down. Karen really got my computer back to the speed it was when I purchased it. And it was five years old. Highly recommended!

Adrienne Sasson

I had 2 older computers and was told by others they were not worth fixing. Karen evaluated both laptops (one HP and the other a Dell) and told me they were worth the revamp. I now have 2 extra laptops that are in perfect running condition. Instead of spending over $400.00 on an iPad, I have a perfect 13" HP lightweight computer to take along while I travel. Thank you NXT Computers and Karen for great service at a very fair price. I could not ask for more!

Betsy Mason

NTX Computers is my go-to. Quick efficient service at a reasonable price. They remember your name and are always pleasant.

Melissa Peacock

Really great people, super professional. Never had any trouble with computers I've bought over the years and never had troubles after they repaired them. Anyone who gave a negative review probably didn't follow proper care instructions. I'd rather take the time and do it right than have it done fast. That's why I go to NXT!

Adrienne Sasson

I had 2 older computers and was told by others they were not worth fixing. Karen evaluated both laptops (one HP and the other a Dell) and told me they were worth the revamp. I now have 2 extra laptops that are in perfect running condition. Instead of spending over $400.00 on an iPad, I have a perfect 13" HP lightweight computer to take along while I travel. Thank you NXT Computers and Karen for great service at a very fair price. I could not ask for more!

Melissa Peacock

Really great people, super professional. Never had any trouble with computers I've bought over the years and never had troubles after they repaired them. Anyone who gave a negative review probably didn't follow proper care instructions. I'd rather take the time and do it right than have it done fast. That's why I go to NXT!

Jeff Harker

DO NOT take your computer to NXT Computers in Springfield. I took my Imac in for repair in Aug 2012. The hard drive was spinning up really fast and sometimes would shut down the system. I brought my machine in to NXT and it was diagnosed with bulging capacitors in the power supply section of the board. The Imac is notorious for heat issues. I paid $375 for the caps to be replaced. The problem was a bit better but not gone so I took it back again. They looked at it and declared that it was as good as they could make it. Three weeks ago, late April 2013, the problem was back to the same severity as before. I decided to try another shop.They diagnosed the same issue and showed me the hot-glued but never replaced capacitors that I thought had been replaced by NXT. Guess NOT!. CNA Computers in Broomall actual repaired my computer. Now it is running much better. The improvement is obvious. If you REALLY want your machine repaired skip NXT Computers in Springfield.

Seth G

Charged me $80 for a "cleaning and lubrication" which is basically them just blowing compressed air into my fans to get dust out. They did this in response to FPS issues while I played games. They said "We think we fixed the problem". Took my laptop home and noticed no differences at all. Went to a DIFFERENT repair shop and was told right then and there what my problems were by technician, parts were picked up and installed 24 hours afterwards. Do not recommend this location, they don't apply a scientific method to figuring out your problems unless they're clearly visible and then give you a nice expensive "solution they think worked" and write on the bill "if x doesn't work then Y might, bring it back if there is still issues! (So we can charge you more money). Rating: 10%, probably less. Irritated and feeling like my issue was resolved half-assed'ly.

Margie Harkins

They replaced the screen on my HP laptop. The price was amazing, the service top notch and it was repaired quickly. I would definitely recommend NXT Computers for all your computer repairs.

Molly McNamara

They have had my computer almost 2 months ago and I have not gotten it back. Every time I call they have said it will be another week. It is absolutely ridiculous and I will never use them again

else rhoads

Unorganized!! Dropped off a tablet the guy told me free diagnostic 2-5 days. After 9 days i called them and it took him a while to even find my tablet. Then tells me the cost of repair is greater then the actual cost of the tablet. When i asked how much he said he didnt put an actual price on it. What a joke! Never again i would rather pay a high price at a big retailer.

Jeff Harker

DO NOT take your computer to NXT Computers in Springfield. I took my Imac in for repair in Aug 2012. The hard drive was spinning up really fast and sometimes would shut down the system. I brought my machine in to NXT and it was diagnosed with bulging capacitors in the power supply section of the board. The Imac is notorious for heat issues. I paid $375 for the caps to be replaced. The problem was a bit better but not gone so I took it back again. They looked at it and declared that it was as good as they could make it. Three weeks ago, late April 2013, the problem was back to the same severity as before. I decided to try another shop.They diagnosed the same issue and showed me the hot-glued but never replaced capacitors that I thought had been replaced by NXT. Guess NOT!. CNA Computers in Broomall actual repaired my computer. Now it is running much better. The improvement is obvious. If you REALLY want your machine repaired skip NXT Computers in Springfield.

Seth G

Charged me $80 for a "cleaning and lubrication" which is basically them just blowing compressed air into my fans to get dust out. They did this in response to FPS issues while I played games. They said "We think we fixed the problem". Took my laptop home and noticed no differences at all. Went to a DIFFERENT repair shop and was told right then and there what my problems were by technician, parts were picked up and installed 24 hours afterwards. Do not recommend this location, they don't apply a scientific method to figuring out your problems unless they're clearly visible and then give you a nice expensive "solution they think worked" and write on the bill "if x doesn't work then Y might, bring it back if there is still issues! (So we can charge you more money). Rating: 10%, probably less. Irritated and feeling like my issue was resolved half-assed'ly.

Margie Harkins

They replaced the screen on my HP laptop. The price was amazing, the service top notch and it was repaired quickly. I would definitely recommend NXT Computers for all your computer repairs.

Molly McNamara

They have had my computer almost 2 months ago and I have not gotten it back. Every time I call they have said it will be another week. It is absolutely ridiculous and I will never use them again

else rhoads

Unorganized!! Dropped off a tablet the guy told me free diagnostic 2-5 days. After 9 days i called them and it took him a while to even find my tablet. Then tells me the cost of repair is greater then the actual cost of the tablet. When i asked how much he said he didnt put an actual price on it. What a joke! Never again i would rather pay a high price at a big retailer.

Greg Smith

After weeks of trying to self Diagnose my PC (AKA The stormtrooper), I gave up and turned it over to these guys. They found the issue, corrected it, and got my PC back to me in no time. Highly recommend.

Glenn Yacono

Got repairs done by this company. Great job. Fair price. Happy customer

Spike T.

Solid repair shop, things done in a timely manner. Excellent sale staff! We have gotten several refurbish laptops over the years, all have lasted.

judy clemens

Needed a gaming computer for my son and couldn't afford to buy one so I asked them to make me one and so far my son has been using it for about a year now and loves it. Great Price ! Thanks guys !!!

Donald Jacobs

I have been using this place exclusively for ally computer repair needs since 2011 and they have always been able to do a great job at a really good price, why would I want to go anywhere else??!! Thank you!!

tommy capuano

I had them build a custom computer for me in 2011. I just had it serviced for the first time a month ago. It has been flawless and the comp i had built is still more advanced then most current systems. The service i needed was my own fault too. They had me fixed and back running in no time. Also they troubleshot an issue and saved me on an expensive upgrade by doing some hardwork. I will never go anywhere else for my family or business needs. NXT YOU GUYS AND GALS ROCK!!!! Resilient Studios says thanks!

judy clemens

Needed a gaming computer for my son and couldn't afford to buy one so I asked them to make me one and so far my son has been using it for about a year now and loves it. Great Price ! Thanks guys !!!

Donald Jacobs

I have been using this place exclusively for ally computer repair needs since 2011 and they have always been able to do a great job at a really good price, why would I want to go anywhere else??!! Thank you!!

tommy capuano

I had them build a custom computer for me in 2011. I just had it serviced for the first time a month ago. It has been flawless and the comp i had built is still more advanced then most current systems. The service i needed was my own fault too. They had me fixed and back running in no time. Also they troubleshot an issue and saved me on an expensive upgrade by doing some hardwork. I will never go anywhere else for my family or business needs. NXT YOU GUYS AND GALS ROCK!!!! Resilient Studios says thanks!

Rahn Monreal

This place deserves a - 15 caution take your computer there at your own risk caution. Took my laptop there they had it so long I forgot I I had one when I finally remembered months later I called them they told me they were still working on it. They would give me a call and keep me in touch really. Months go by I still haven't seen my laptop PS they made me pay for it upfront of course I guess I'll never see that again. Take your computer anywhere but there. PS for some strange and unknown reason they are more interested in catching cats than fixing computers

L Wright

For the last 7 plus years, Max and all of the folks at NXT have handled all of our office IT issues, from setting up new servers, laptops, PC's and printers, to repairing/resolving all issues that arise thereafter. While they are extremely knowledgeable, if they come across an unusual issue, they personally research that issue to come up with the best solution. Likewise, while they are extremely well versed with most programs, they also quickly and with great interest learn programs that are perhaps unique to certain businesses, so that they can assist in fixing any issues that periodically arise in those programs. While I cannot comment on Mr. Harker's issues, I can say that our experience with NXT has been superb. They have always been knowledgeable, reliable, trustworthy and efficient.

Terrie Shepard

They did a great job on my laptop. It was constantly shutting off. The diagnosed it and made it like new.

Sandy Traub

My laptop was infected with a bad virus which I tried my best to fix myself. After a week I knew I needed help. NXT was able to get rid of the virus and now I have a virus program properly installed. I really thought my laptop was dead. The staff is very knowledgeable, helpful and efficient. Max really saved the day .

Kate Gualtieri

I rely completely on my computers for making a living... About a month ago, my computer completely crashed and I was at deadline and tried everything I knew to get it working...what a huge mistake and waste of precious time! I took my Computer to NXT, and left it with Karen. She had me up and running within a day! I recommend them to everyone...especially if you need it done Fast AND Correctly. Kate G Morton, PA

L Wright

For the last 7 plus years, Max and all of the folks at NXT have handled all of our office IT issues, from setting up new servers, laptops, PC's and printers, to repairing/resolving all issues that arise thereafter. While they are extremely knowledgeable, if they come across an unusual issue, they personally research that issue to come up with the best solution. Likewise, while they are extremely well versed with most programs, they also quickly and with great interest learn programs that are perhaps unique to certain businesses, so that they can assist in fixing any issues that periodically arise in those programs. While I cannot comment on Mr. Harker's issues, I can say that our experience with NXT has been superb. They have always been knowledgeable, reliable, trustworthy and efficient.

Terrie Shepard

They did a great job on my laptop. It was constantly shutting off. The diagnosed it and made it like new.

Kate Gualtieri

I rely completely on my computers for making a living... About a month ago, my computer completely crashed and I was at deadline and tried everything I knew to get it working...what a huge mistake and waste of precious time! I took my Computer to NXT, and left it with Karen. She had me up and running within a day! I recommend them to everyone...especially if you need it done Fast AND Correctly. Kate G Morton, PA