Here you have all the feddbacks of real people who know the products of CPR Cell Phone Repair Drexel Hill (Computer Repair) in Delaware.
At this moment this business has a score of 4.8 over 5 and this rating was based on 241 reviews.
As you can see its rating is practically the best one, and it is founded on a very high number of opinions, so we can say that the evaluation is quite accurate. If many people have bothered to evaluate when they've done well, it works.
As you know, we do not usually stop to give scores when they are positive and we usually do it only if we've had a problem or incidence...
This Computer Repair corresponds to the category of Electronics repair shop.
I thought I was going to have to get a new phone but thanks to CPR I was able to get it fixed and save a grand! Nick was great, went beyond to get my screen saver on. Chandler is a great guy too. Very patient with me when I got frustrated!
My 13 year old son smashed his screen and, of course, wanted a quick replacement. Since he was responsible for paying, the $150 at Apple was a little overwhelming to him! This was quick, professional, and less expensive than Staples and Apple. There is a 1 year guarantee on the screen and we made an appointment online. Would DEFINITELY recommend. I don't think this company will be going out of business anytime soon since cracked screens seem to be a pretty frequent occurrence!
I accidentally dropped my iPhone XS Max into the washing machine in a Sunday morning. . It was in there for about 5 minutes. I retrieved it from the washing machine and the screen went black. I called the store in Drexel Hill. The gentleman answered right away, I believe his name was Keith. I explained everything that happened and he said he thought the screen went bad. Brought it down to him over an hour later. No water damage in the inside but the screen for some reason died. He repaired it within 1 hour and I saved over $800 for a new phone that Verizon told me I probably would need due to water damage. I found my new cell phone repair place from now on. He was very knowledgeable and friendly. These guys are Great.
Great walk-in service. As an IT hardware professional, it was clear that Corey knows his business. Priced competitively and top quality work. Having two teenagers with iPhones, I (unfortunately) think I will be here again!!
I was having problems with my camera on my iPhone so I stopped in on my lunch break to see what could be done. They repaired it quickly and for a reasonable cost. I'll be sure to recommend this to anyone who has problems with their phones.
Love this place!!! My phone screen cracked and they fixed it so fast and did so well for such a good price!! I definitely recommend coming here!
They fixed my screen but AT THE SAME TIME they ruined it MY PHONE IS GOING ALL OVER THE PLACE I CANT EVEN TEXT
After the Information about Apple purposely slowing down older phone models I decided to get my battery checked. I found out my battery was halfway to death. I had iphillyfixit replace the battery and wanted a couple days to see how it performed. I can now say that with the new battery it is almost as if I bought a new phone. I am very happy with how my phone has been performing. Thank you iPhillyfixit!
I will go to this place for all my cell phone repairs, great service, had my phone back quick because they had the LCD screen in stock to my phone!
I've brought my phone to this company multiple times for a variety of reasons. The customer service is consistently great and they always manage to fix my phone in such a timely manner. I would recommend iphillyfixit to everyone.
These guys were great. I was traveling to visit some family and broke my phone on the flight in. My cousin told me to go here and I was amazed. They got me in and out in under an hour!
CPR is awesome! Great customer service and very professional. Highly Recommended!
My phone got slightly busted and the carrier (T-Mobile) did not offer any repair options, they were just pushing me to buy brand new phone. I checked out the phone repair shop in Havertown (at west chester pike and eagle rd) few times but the guy who does repairs was never there! So I googled around and found CPR@Drexel Hill. The guy over there knows EVERYTHING about cellphones, he managed to fix my phone really quick. This shop is the best in the area to bring your phone for repairs, hands down.
Top quality and FAST service. Very fair pricing and they really know their business. Five stars. Had a bad Apple battery in my iPhone.
Was out of town and only knew of 1 place that could repair my iphone 5s same day. Went to see Corey Bates and got my phone fixed in a flash. Also picked up a tempered glass screen to put on my phone. It still has no scratches and i keep it in my pocket with keys and coins. Great service for sure. Highly recommended.
This place is great! I highly highly recommend this place if you need to replace your cell phone battery! You have saved me a lot of money, thank you!
Excellent service! They repaired my I phone while i waited. I would highly recomend them!
Fantastic service, kind & considerate of senior citizens. Had trouble making a solid connection to charge my phone, dirt build up in charging port, made my day! Thanks
Always great! Frequent flier!!!
Cell Phone Repair did what others said they could not do, and did it with up front pricing and in a half hour!
Yippee! This was the first time I (we) have used this service. I am ecstatic that I learned of you by performing a simple search for mobile phone repair service on the internet. For me, this will be my “go to” connection for any service I need and I intend (and already have) to spread the news of your impeccable service! Nick, my service technician, was not only knowledgeable, professional, and exhibited confidence in his ability to solve my problem, but he was also friendly—a well needed quality in the service industry these days. The service was quick and the phone is like new! Thank you, for your expertise! Very truly yours,
I've going to iphillyfixit for a while now. Literally every time there is anything wrong with my phone. They are very polite and service is fast and honest.I would recommend this place to anyone in a heartbeat.
Is this place even real? iPhone 8 glass screen was smashed to smithereens and the screen was black. AT&T told us we would need to pay an insurance deductible, receive a loaner phone, ship the broken one out to be repaired, and swap phones again when it came back fixed in a week. Took it to these guys instead and it was fixed in under an hour for $100?! Phone looks and works like brand new. Even in today’s world of instant gratification, this was unbelievable service. Thanks, iPhilly Fix It! We’ll definitely be back (but hopefully not too soon
Great service ! Also, just a wealth of knowledge a leader and customer service thats rarely seen anymore . I will not go anywhere else!
I brought my iPhone in about a month ago to have my screen replaced. After having the screen replaced I had to bring it back twice because the replacement screens were faulty, the last two times in the same day. The last two times I had a screen protector and protective case and my screen protector was trasnsfered from one screen to the other. Meaning it was no longer attaching properly. The same day my phone fell off a table and the screen cracked with the case and half attached screen protector. I’m super disappointed and feel like I’ve wasted my money and hours of my time. In the future I will definitely be going to the apple store for all of my repairs.
second time here fast service
The customer service was phenomenal, he addressed my needs and but me at ease. He was polite and friendly.
Amazing!!! I wish I could give them higher than 5 stars! I was having issues with my iPhone 8 Plus battery. My phone started randomly shutting off and eventually would not turn on at all. After going to the Apple store, found out the problem (Battery was swollen and a defective unit). I asked for a battery replacement. They ran their diagnostics and said the phone won't turn on and I'd need a new phone. I wasn't comfortable with this as I didn't have a chance to back up my data and I didn't want to lose everything. Plus, it didn't make sense why I would need a whole new phone when it's only the battery that's the issue. Still, they would not install a new battery and continued to tell me a new battery wouldn't make a difference. They said the phone is dead and my only option to get my data back was data recovery (which starts at $1,000) Thankfully I walked away and found IPhillyfixit online. I wanted to get a second opinion. I went over the same day, and Nick helped me out right away! He looked at my phone and confirmed it only needed a new battery. He put one in, and my phone turned on immediately with all of my pictures, contacts, data, everything in tact! Pretty ridiculous that Apple essentially told me my phone was done and there's nothing I can do (besides get a new phone and pay $1,000 for a data recovery service)...yet Nick fixed the whole problem within an hour. Don't waste your time at Apple -they are not trustworthy and are not helpful. Just come here instead. Honest, friendly, and up front business with great customer service! I will definitely be back for any future phone issues. Thanks Nick!!!
I had an iPhone 5s screen repaired along with a new screen protector. Job was done quickly for a reasonable price. I highly recommend IPhillyFixit!
Coming from working in the food industry, I had no prior experience before working here. In the past two years, the owner of this business taught me everything I know. I know the difference between quality work and awful work on a phone. With that being said, I can 100% guarantee that there is no better place to bring your phone too. We handle every phone with care and get the repair done in a faster time than any other place around. Though I do work here, please don't think I have a bias, I truly mean that we will do everything we can to give your phone new life.
The gentleman that replaced my phone shield protection was wonderful . He took the time to make sure that the replacement was installed properly unlike the Verizon store which left a lot of bubbles on it, which in turn I believe is the reason it shattered. I would definitely recommend this place to others.
Completely shattered my screen back in June looked around for the best price for 2 weeks and didn't find one so I went to Iphillyfixit and they gave me the best price and shortest amount of wait time for my screen repair only took them 20mins and I haven't had any problems with my screen strongly recommend any one who has a problem with their apple product and doesn't wanna pay a furtune go there and you will be very pleased great job guys keep up the good work
I had a great experience. Nick was very personable, knowledgeable and kind. He made the experience very pleasant. I would recommend this repair shop to everyone.
I brought my PlayStation here for them to repair the hdmi port. The price was fair and they completed the job quickly.
Did a great job, phone works perfect, only waited a few hours to get mine fixed, i had a broken screen and lcd. Friendly service and quick repairs. Found the shop after looking online, most places only had a few reviews this one stood out with not just the number of reviews, but positive ones at that. Great shop.
Although somewhat pricey, ( 99 + tax) the service Nick gave was helpful for fixing my cracked screen. It only took a little over an hour to have my phone repaired with a lifetime warranty on the screen. Impressive.
I cracked the front & back of my Samsung Galaxy 8, they even replaced the edge band that was chipped. When I got phone back it looked brand new! Great service, reasonable prices, short turn around time. Will definitely send my friends & family to CPR if they need any repairs. Note; if you are tired of spending $600, $800, $1000 on these phones, they sell refurbished phones that look and work like they are brand new at half the price of a new one. I know where I am going next time I need a phone!
Great job my was very Happy with the with his game thanks
This place is absolutely fantastic! Brought my wife's phone in to be diagnosed after it was accidentally dunked and Chandler at the Drexel Hill location gave me fast and friendly free advice. A few days later I took it out to the West Chester store and they replaced the home button successfully and saved my wife's phone. I would highly recommend these folks to anyone!
Quick and Cheap!
I had a great experience. They were able to change my iPhone battery within 30 minutes and I saved so much money from buying a new phone and traveling to the Apple Store. If you wanna save money from getting a new phone, go to them. I will recommend this to everyone if they need their phone repaired. Thank you!
Good speedy customer service.
I brought in a Samsung Galaxy 7 that had a cracked screen. Drop the phone around lunch and had it back working in about an hour. Price was good and service was informed, friendly, and quick. Will recommend and come back.
I had a cracked 5c screen, and yes, they got the job done, but it was $95, after tax. It's a 5c, I would understand that price for any newer phone, but nowadays I could get a new phone for practically the same price. I appreciate they're working and getting it fixed while I waited in a short period of time, but I think they're prices are a bit to high. Although this is my opinion and I'm just a college student who doesn't have a steady income from my part time job and needing money for books in a few weeks.
Excellent customer service! In and out with 2 phones repaired and 2 more to be dropped off. Highly recommend!
I dropped my sons tablet off on Monday and it was ready by Wednesday. It looks as if nothing ever happened to it-the entire screen was cracked when I dropped it off. You could see inside of it. Job well done!
Exceptional customer service, quick and easy. Highly recommend.
My mobile phone was acting "possessed", and I couldn't get any answers from the tech support from my cell phone company. I was lucky the general manager was in the store. I simply turned the phone over to him and he quickly diagnosed the problem, answered my questions and gave me valuable information to relay back to my cell company. Although I offered, he refused to take any money. Restored my faith in honest, good merchants. I heartily recommend this friendly neighborhood shop.
I found Nick to be very professional and he was very competent. Overall my experience was a great one and I would not hesitate to recommend CPR to my friends and family!
Got what I paid for. Follow @thekamalikollection for latest clothes in Men's and women's fashion
Excellent fast service...the man there ro see is Mr.Nick
Efficient and friendly operation. My iPhone battery was replaced in 15 minutes!
The guys were great. I had to replace my battery and they were quick and professional.
Place is great! My iphone screen was wrecked but the guy replaced it in around 20 minutes.
Very good customer service skills and fast and friendly service I would absolutely recommend this place to anyone in need of phone repair
Quick Repair, & Great Service! I highly recommend this service for all things phone & repair!
My experience was great!!! Chandler was professional, informative and very helpful. He answered all of my questions and I already told two family members about the fantastic service.
Great people! Always welcoming, nice, explain the troubleshooting and fix the problem. They give you the coast of the work before starting and their prices are really reasonable. I had to get a new battery for my iPhone, and then I had an issue with my "hey Siri “ command, when I went back, they fixed it and after I asked for the payment, they said, it was our responsibility, so no additional charges!!! Way to go guys, keep the good work.
They the goat at this jawn, I’d give them more stars but they only have 5.
I have used these guys for years, and far more times than I would prefer, but they're great. As the father of teenaged boys who go through cell phone screens more quickly than underwear (how I WISH I was exaggerating), I have become very familiar with CPR. The service is quick, reasonably priced, professionally performed, and I never worry about data security. HIGHLY recommended. iPhone? Android? We've had them both repaired multiple times and it has always gone well.
This place is honest with you and they respect you as a customer. They fixed my galaxy s7 edge and girlfriends iphone 6 when ever there is an issue or broken screen.
Great doing business with you and will return plus I will tell my friends thanks a lot for your tech support.
Super helpful and nice!!!!
I did a FW update to my Iphone 5s that not only failed mid-way but caused my phone to no longer boot properly. This is my only phone, which I use both personally and for work. I first took it to one phone repair place near me but to no avail; they attempted to turn it on like I did and then told me that I needed to just replace the phone. Thinking I was out of luck and making a last ditch effort, I decided to try just one more place via google search (CPR). Chandler was very professional and just overall gave me the feeling that he could do just about anything. E.g. if he told me that it was done for, then I would believe him. Chandler knew of an alternative way to get to the phone's recovery mode and was able to get my phone back up & running. I was thrilled. I'd like to give Chandler a big KUDOS. Thank you Chandler.
Great repair work and fair price. I was able to get right in and my cracked screen was fixed really quickly. Would highly recommend!!
Very professional!!!! Love them!
Professionals 100% of the way. I refer all of my customers to them. Working at a local wireless company, I often have clients who just need a repair because they love their phone and everything in it. And when an upgrade isn't available, fixing is the thing to do. After meeting the owner a few years back, I began sending my clients to his shop, all of them have had nothing but good things to say about their experience, overall service, quality of work, and pricing. I would recommend that you pay them a visit if you're in the area and need work done.
Fixed my girlfriend I phone in under 20 min...as well as having a cool dog to play with while i waited
Fixed my android phone while I waited for it, this guy is so nice. Even saved me some money. I will return.
Came in with a broken screen. Super quick to repair. The first screen didn't take so unfortunately I had to come back the next day, but the guy was super helpful and apologetic about it. I got outta there quickly again and have had no problems since. I'd recommend them
Great friendly customer service. Work was done properly and promptly at a fair price.
The service was fast, done well, and he was quite friendly. I would recommend this place to anyone needing a phone repair.
I came in to have my screen protector replaced. It was a quick and easy process. The store associate was very professional and helpful. My new screen protector looks great!
The repair was fast and easy. They fixed it right the first time. I would definitely use this service again in the future.
I walk my dogs regularly through Drexel hill and I’m also a DH resident. I happened to walk by tonight and coincidentally my screen was cracked from a night out last week. I called at 6:30 and them closing at 7:30 he told me without any questions to come on over. Nick was very informative, told me all the positives about cases and protection screens, the positive and negative about cell phone insurance and so on. He knows EVERYTHING you need to know about your phone. He was very pleasant and polite and we chit chatted while he worked on my phone. I had a cracked screen and he took about 20/30 mins , had we not been talking he probably would have been quicker but I didn’t mind at all. He still got me out in a timely manner. Price was very reasonable and I will definitely return.
Went there today! Cracked screen on my iPhone. Nick was so professional and honest. He did so many phones it blew my mind and talking with us all as he never for a second stop working, except to answer phone. Excellent job! Highly recommend CPR to everyone. Was 79.00 every where else was 149.00 or more! Thank you Nick will always be back if I have a problem.
Professional and affordable! Nice, honest, cell phone repair! They even let me peel the plastic off my new screen! That IS the best part of a "new" phone! Pixel 2 XL is working perfectly and now in a huge protective case!
Had to get a screen replaced on a semi-rare LG Android phone, but the shop had to order the part. The part came in just a few days and my device was fixed *very* quickly afterwards. I had a hunch this place was the real deal when I saw the tools that they were using and the positive reviews. Masters of their craft!
Chandler was awesome. Got my 2 and half years old iPhone 6s up and running again and I did not need to buy a new one. He could not have been nicer. Will definitely return. Great place
fast repair for my Samsung phone had my parts in stock great customer service!
130$ to open an xbox and clean/replace the 10$ fan is a little too pricey.
I was having a problem with my Iphone 5S. Screen was cracked and battery life was non existent. I stopped at Iphillyfixit and they gave me a price and did the work while I waited. Price was fair and service was excellent. I highly recommend their services.
They are professional and I think the prize not bad
Nice friendly staff. Fast and quality service.
The best phone repair company
iPhillyFixIt is extremely professional and accommodating to the needs of their customers. I have referred them to many of my family and friends and they all have nothing but good things to say! The service is fast and reliable, I once had an issue with my front camera not working and Corey was able to fix the issue within 15 minutes. I highly recommend anyone who has a problem to stop by, I wouldn't trust anyone else with my iPhone!
Fast service, no complaints!
Fast, friendly service! 5/5 would recommend to anyone.
Excellent, honest service. Originally thought my IPad port had to be replaced and would have to be sent out to be fixed. However, upon inspection, Nick determined it just needed a quick cleaning. Nick was professional, and repaired my IPad on site. I highly recommend this business.
I'd recommend iphillyfixit to anyone who is wanting to get their iPhone or Samsung Galaxy cell phone repaired. The staff here are great, and Corey as one the best to work with. He's polite and understanding and knows how to diagnose and fix any problems or issues.
Great experience! Had to get my IPhone 6s Plus screen replaced. They were able to get me right in and had me completely fixed in 25-20 min. The tech was professional and very knowledgeable. Would recommend the company before going to Apple. Far exceeded my expectations
Absolutely a great place to go!!! I found them on google and was please with the help the moment I called them. Great service. Professional, and great results. I will be back!!
I had a galaxy S5 with a broken screen and I could not see anything at all. I bought it into Iphillyfixit and they had up and running in about 15 minutes flat and half the cost of my insurance! I didn't have to worry about losing any of my pictures or any of my information. Thank you guys so much for the help I appreciate it & will be coming back for any of my phone repair needs!
Corey does a great job making sure your phone or tablet is back up and running quickly.
The customer service was amazing! They are personable and efficient. I will be back for future device needs for sure !
Went in thinking my charger port on my iPhone needed to be replaced. The gentleman took one look at it and found out it was just dirt build up from over 2 years. He cleaned it out for me, made sure my phone charged, and didn't even charge me. He even gave me tips on how to clean it and keep it clean. Awesome guy, great service and morally good person. Highly Recommend to anyone!
Super helpful and knowledgeable. Have gone here for services a few times and have had nothing but positive experiences. Highly recommend
The service was quick and the rep was nice. He even fixed some loose ends from when I got my battery changed by a different company. Super helpful!
Corey and his staff do such an excellent job! I came in with a shattered iPhone 6 screen and they were done with my phone in less than 10 minutes. It was also convenient how they had cases and screen protectors for me to purchase right there, saving me the trip and the money I was going to pay at Best Buy. Very professional staff, clean store, you can tell these guys take pride in what they do.
The guys were friendly, knowledgeable, and fast. They gave me an honest price and only charged me for the part when they found out it was going to be a more expensive fix. I will definitely be using this business from now on.
Very helpful. He was honest and suggested a new phone. It would be cheaper than repairing. I was able to recycle an old phone that didn't work or charge anymore.
Excellent customer service and friendly employees! Highly Recommend bringing any cell phone, IPad etc to repair to Cellphone Repair!
My technician was polite, helpful, and pleasant to deal with. I would recommend this location!
Excellent service! Cracked screen replaced quickly and for a reasonable price. Highly recommended.
Nick did such a great job fixing up my phone that had fell & cracked. He's very knowledgeable about all phones, I stayed and conversed with him, he's a very smart guy as well as encouraging and motivating. I would recommend this service to anyone & would encourage them to stay & chat; it makes the process of getting your phone fixed goes real fast.
VERY pleasant, fast, friendly service. I really appreciated the willingness to explain the problem that I was having, and how it was being fixed. I also really enjoyed the calming music and professional ambiance. Much better than what I was expecting. I have been telling everyone about my experience there.
The Customer Service was great! I enjoyed talking with the rep, he was very knowledgeable. I’m recommending CPR to all my friends!
Great service!
Always polite and prompt customer service. Would never take our family's devices anywhere else
Great service, a little $$ but very responsible.
Straightforward, no-nonsense service. Good selection of phones.
Nick in Drexel Hill is the man. He fixed an iPhone that was almost destroyed by a botched previous repair attempt. Friendly and fast with a great grasp on his craft.
Knowledgeable, calm service rep.
Corey was as pleasant as can be, and I was in and out in less than 10 minutes with a new screen for my 5C! Can't say enough good things about the service!! Would highly recommend!
Was on a business trip and needed my iphone fixed fast. These guys got the job done in record time. Thanks for the high quality repair! 5 stars
Excellent, quick service at a fair price. Staff was helpful and very knowledgeable.
couldn't play music through my aux cord, got fix in 2 minutes. best place around.
Friendly and affordable. You can sit down and chat while they fix your phone in front of you and he worked with me to try the cheaper solution first. Even has an adorable puppy named Zeus.
Service was great! Will definitely take other devices I have to to them. The repair time didn't take long either.
Fantastic service. I had a broken screen. Fixed in minutes and good price.
Very professional and timely staff. Nice to have a successful small business in the neighborhood.
They were great! Very helpful, quick work and reasonable prices! Nick did great!
Reasonable prices and very quick service. The gentleman who helped me was very nice as well. Thank you!
The manager of this location in Drexel hill was very helpful and is a class A man if you need any parts or you have any questions this is absolutely the place I would use A++
Knowledgeable, professional and easy to talk with about phone issue. They diagnosed the problem and repaired it quickly. Provided excellent customer service.
Fast, detailed description of what would be repaired. Fixed screen / LCD for the quoted price online in 20 minutes. I would highly recommend.
I broke the screen on my IPhone 6s and they repaired it in 20 minutes! Excellent service and the young man who helped was polite knowledgeable and did a super job! Thanks CPR!!!
My experience with CPR was nothing but excellent. Fast, efficient, informative and professional!!!
Quick and fast service. The store is spotless and looks extremely professional. The staff is very friendly and can understand what is wrong with your phone in a short amount of time. I was in a situation where I was stuck on where to go to get my phone serviced. iphillyfixit was there for me!!!
Phone was completely smashed and Nick at iPhillyfixit fixed the screen in record timing! Fair pricing and would definitely recommend!!
Lowest price in the area for shattered galaxy s8 screen. Technician knowledgeable and skilled. Good customer service.
Friendly and Quick service just was confusing with pricing details and phone fixture can get very costly.
The tech Chandler was super nice and awesome. The estimated time of repair was on point. The work was excellent. Highly recommended!!!!
Great business. Would recommend to anyone with broken or common phone issues. In and out service in a world that's mobile. Top notch!
The guy was FAST and VERY pleasant and helpful. He explained everything and had my screen added in a jiffy. He got me a "discount" since I was transferring from one screen to another. I will ALWAYS come to your store from now on. Really, really enjoyed my visit. You guys ROCK.
Went in with water damage and a phone that was acting crazy (home button not working, voice control constantly popping up and calling random contacts or playing music on its own)... 20 minutes later he (I'm not sure of his name) had it cleaned up with no more signs of the water damage and working perfectly! Friendly, helpful and knowledgable guy. Highly recommend!!
I dropped my phone and cracked the screen. I took it to them for a repair and spent $200 bucks getting the screen fixed. A guy named Nick did an outstanding job and I left happy. A couple months later, my screen just stopped working. The images were fine, but the screen did not respond to touch. There was no damage and the phone had not been dropped. I took it to them again. A guy named Chandler gave me an “oh well the phone must have been dropped.” I explained it was sitting on my car seat charging when it stopped working but I didn’t want to argue. I just wanted my phone, so once again I paid them another $200 bucks to replace a screen that wasn’t broken and had no damage. The very next day I noticed a green dot on the screen. I immediately sent them a detailed email informing them of this. I received no response. I didn’t make a big deal out of it. I’m not a picky person and was planning to upgrade to the Pixel 4 in October anyway. A month later the second screen went dead. It just went black. The phone was on, but the screen was black. Again, I had no defect, no drop, no damage of any kind. I called and explained what was happening. I told them I would FedEx the phone to them because it takes me 45 minutes to drive there every time. They said no problem. Three days after they had received the phone, I called to check the status only to be told the didn't look at it yet. 5 days later I called, and they still hadn't looked at it. At the end of the 5th day a guy called me and said even though there was no damage at all the phone must have been dropped and that I'll need to buy a 3rd screen. I told them this was absolute nonsense and that I am a 47-year-old professional man with no kids. The phone had ZERO damage the second time or the third time I brought it in for the third repair and that they are an absolute rip-off. They told me I could pay for a 3rd repair or go pound sand, but this time they would only charge me for the part which they claim is $132.00. I was told when I purchased the second screen, they offered a 90-day warranty. Clearly, they do not. Not to mention there was NO DAMAGE. They just didn’t install it properly. It appears they just make stuff up as they go. To make matters worse, I went to pick up my phone yesterday, exactly 8 days after they received the phone. It took me 45 minutes to get to the store. 4 hours after I left a guy named Chandler called and said I had left my credit card there. I said, no problem, just put it in the mail to me. He said he would have to check and see if that was possible. He then called me back hours later and told me their company policy would not permit them to mail me the card. I told them I had already put a hold on the card so there was no liability issue. He said he couldn’t do it. I asked to speak with the owner. He wouldn’t let me. I asked for the owner’s name. He wouldn’t give it to me. I literally could not believe this scenario on top of everything else. He told me the owner works out of the Pottstown store. I called the Pottstown store 11 times only to get a recording. I left two extremely detailed messages for the owner. Of course, no response. I’m not at all shocked. I'm sure someone from their store will respond to this post saying it isn't true and make up a bunch of other stories just like it appears as though they have done in all their other bad reviews. I have noticed an extraordinary similarity to their bad reviews. They have pulled the exact same nonsense on several customers. I am telling you that every single word in this review is true. Zero embellishment and nothing made up for effect. Only facts. This company is an absolute joke. It’s a nickel and dime unorganized, no warranty, ham-n-egg corner hack shop. I wish you the best of luck if you decide to do business with them. If anyone would like to see my call log, invoices or anything else to verify the credibility of this review, just respond with an email or cell # and I’ll send everything. BEWARE!!!
the service was professional and quick. Would strongly recommend....
Love this place. Have used it several times. The service is great and the prices are reasonable. Corey is the greatest. I highly recommend it.
Super fast and awesome experience. Fixed my screen and even got a new (and better) privacy screen protector. Thanks so much, Nick!
Only place that would fix my pixel phone. They did a great job!
Very pleasant representative. Presented everything very clearing. A pleasure working with him.
Took my pops into iphillyfixit, and had an awesome experience!!! They were attentive, detail oriented and very excited to help us. The experience was incredible and prices are the best around. I would absolutely reccommend them to anybody! You guys are doing an excellent job. Thanks again guys! Tom-
I visited CPR today to have my sons cell phone repaired. He damaged the screen doing 11 year old things smh. Upon entering the repair shop I was greeted by a technician who was more than happy to help me. He checked the device out, did a quick search and said it would be more beneficial to purchase another device. He looked up pricing and stated the price of the phone was probably half of the price of the repair. I appreciated his honesty, something you don't find often. I would absolutely recommend CPR in Drexel Hill to anyone in need of their services.
Top notch service, very skilled associates working there.
Very professional!!! Fixed my issues in record time and affordable! I highly recommend them!!!!!!
They were the only ones that could get a replacement screen for my Pixel 2XL! They ordered the part, had it in a couple of days. They made it a simple task and now my phone is brand new again. Highly recommend!! Really nice guys too. Nick and Chandler rock!! Thanks guys!!
Excellent service. Nick and Chandler were very knowledgeable and generous with taking the time to answer my questions.
I was having problems with my cell phone (wouldn't turn on easily, turn off immediately, couldn't download app updates etc.). Nick started troubleshooting and within 5 minutes determined that my micro SD card was failing. He removed the card and the phone operated like new. He saved me much time and aggravation. Thank you Nick!
Called and left message and they never called back.
Quick and painless screen protector replacement. Great place with great service.
My husband and I had our screen protectors replaced quickly and without an appointment. The technician did an excellent job.
Superb customer service. Highly recommended for cellphone repairs.
1st time in the shop. Amazing experience from start to finish. Took my phone in for a cracked screen, which was expertly replaced at a very fair price. While replacing the screen the tech noticed the battery was failing, so I had that replaced as well. I will definitely be back and will be recommending your business to all my friends. Great job!
Horrible customer service and they do not hold to their store policy. I purchase a screen for a Samsung Galaxy for $200 the screen started going dead after 1 week, I returned the phone and ask for a replacement screen and I was told by the manager that I must have broke the screen myself. I did not drop the phone there was no scratches on the screen but i told I must had did something because screens just don't go bad. They would not honor the store policy of replacing or fixing merchandise within 30 days of purchase. Never again!!!
My phone was pretty destroyed and my service company wanted me to pay way too much money so I decided to try Iphillyfixit. My phone was back up and running in literally 15-20 min. The owner and tech were super cool and it was way more affordable than what I would have had to pay if I had gone through my carrier. Cheers!
I came in a few days ago with my iPhone that wouldn’t turn on. I just had a baby last week and can’t be without my phone. I was worried that it was not fixable and time for a new phone since it was 2.5 years old. The gentleman working the day of my arrival was extremely professional and helpful. I can’t say enough good things about my experience. I had a different repair shop replace my screen a few weeks prior and have had nothing but issues since then. Iphillyfixit recognized immediately that the repair shop did a terrible job putting my phone back together. There were two missing screws, a missing shield plate, and a disconnected charging port. He fixed my phone and provided the missing parts FOR FREE! I left with a fixed phone at no cost. Thank you for being an honest, upfront, helpful, and very kind company. You made my day! I will refer everyone to you. Best experience ever.
The entire process was quick and easy! I walked in, with no appointment, and still got my product back in two days as quoted. The two workers that helped me were very friendly and professional. The prices were very reasonable as well! I would definitely reccomend CPR to my friends and family!