Reviews of Computer Jocks (Computer Repair)

bob m

had some work done several months ago by a very helpful young man, when i returned today with a possible issue the owner was there and the first words out of his mouth were how much it was going to cost me to just to look at it whether the problem was my fault or theirs. i was then being accused a potential hacker since i was asking for him to just try the wifi and see if the problem was related to that. my first experience with the worker was great this one was awful, it was clear to me the owner is not at all concerned with customer care and satisfaction but rather how much money he can charge. i would not recommend going there at this point but find someone that's far more customer friendly.

TC

Horrible store..do not waste your time..trust me. Service products staff

Madelyn Rodriguez

I'm very satisfied with how fast my computer was fixed. It only took 1 day. I was treated with respect. John kept in touch with me every step of the way. The fee was reasonable. I have already recommended computer jocks to people. If needed, i definitely will return to computer jocks.

Don't Panic

Great service, they gave me an estimate 2 hours after I left and fixed my laptop the same day for less then the quote.

Alex Smolens

Needed a part in a pinch. Picked up a sub drive enclosure, saved me 3 hours of traffic to Microcenter. They're the competition, but they're an hour and a half north, so I'll let it slide. Hella nice guys.

haruspex g

I have never seen such terrible business practices in my life. They make sure they have repeat customers. The hassle free warranty is a lie. They do not tell you about problems they find on your computer so you will be back in. I have spent enough to buy a new computer. I originally took my computer in for a repair back in January. I was told it was a virus. They never told me there was an issue with the hard drive ( but it was written clearly on the repair ticket as a fail to pass). 5 months later I tried to update to Windows 10, my computer screen wouldn't stop flashing. The owner had the audacity to claim that I did not want to pay when I told him to stop working on my computer. I stopped work because their business practices has no accountability. I was demanding to pay and for a work order reciept which he REFUSED to give. They will tell you that they put a "sticker" on the computer and will not give you a work order of what was checked and done to the computer. This business preys on people who need technical support. Do not get fleeced by them.

John Duffy

Brought a 5 year old HP laptop in with a bad harddrive. Ron explained to me what he could do, quoted a reasonable price and kept me updated on his progress. He replaced the harddrive, and recovered my files. The computer is running better now than it was 5 years ago. I will recommend this place to my family and friends.

TC

Horrible store..do not waste your time..trust me. Service products staff

Don't Panic

Great service, they gave me an estimate 2 hours after I left and fixed my laptop the same day for less then the quote.

Alex Smolens

Needed a part in a pinch. Picked up a sub drive enclosure, saved me 3 hours of traffic to Microcenter. They're the competition, but they're an hour and a half north, so I'll let it slide. Hella nice guys.

haruspex g

I have never seen such terrible business practices in my life. They make sure they have repeat customers. The hassle free warranty is a lie. They do not tell you about problems they find on your computer so you will be back in. I have spent enough to buy a new computer. I originally took my computer in for a repair back in January. I was told it was a virus. They never told me there was an issue with the hard drive ( but it was written clearly on the repair ticket as a fail to pass). 5 months later I tried to update to Windows 10, my computer screen wouldn't stop flashing. The owner had the audacity to claim that I did not want to pay when I told him to stop working on my computer. I stopped work because their business practices has no accountability. I was demanding to pay and for a work order reciept which he REFUSED to give. They will tell you that they put a "sticker" on the computer and will not give you a work order of what was checked and done to the computer. This business preys on people who need technical support. Do not get fleeced by them.

John Davis

yes computer jocks works on my computer snd they do a grest job

Russell Change

I've been using Computer Jocks for 8+ years and they have saved the day every time. Happy with the service, response time, and reasonable price. There are places closer to me but piece of mind makes it worth the trip.

Tracy Beth

The screen on my 2007 laptop stopped turning on 2 1/2 years prior. The store I worked at and bought it from could not do anything as it was so far out of warranty. On a recommendation I took it to Rich. He only charged me $50 but assured me it would go toward the repair and he would give me a call in a couple of days. The next evening I received a call. They were able to recover the data but advised against replacing the screen as it was not cost efficient. I didn't have $800-1000 for a new laptop. They were able to get me a used laptop, set up, data transfer, anti virus for less than $400 plus they applied the $50 credit towards the new laptop. I am so excited! I have been taken advantage before because I know nothing about computers. I would recommend these guys to anyone. They are the best!

H W

10/10 very professional fixed my laptop in no time. Will be returning for any other repairs

Aman Sharma

My PC was working fine until I added/removed a few items from the motherboard--then the computer was frozen at the BIOS screen and wouldn't load Windows! I tried everything before eventually realizing I'd need an expert. I found Computer Jocks through Google and gave them a call. They took some time talking to me both by phone and in-person when I brought my computer in. They were very knowledgeable and seemed confident they could look into my system and get me up and running again. I was very pleased with the service I received! In addition to just getting my OS to boot, they upgraded me from Windows 7 to 10, cleaned up the inside of my PC, rewired a lot of cables around my system in a more intuitive and easy-to-access way, and switched some settings on two of my hard-drives so that programs would run faster! Talk about going above and beyond! I am very satisfied with the high quality labor put in by Computer Jocks and would recommend them to anybody seeking computer repair/upgrade work!

Steven Hacker

Amazing, isn't it? ! ? ! What was suppose to be a $125 operating system recovery/repair-that they took a $75 deposit on-ended up totaling $195! WOW! If they had told me honestly, up front how much the charge was going to be I wouldn't have had it done because I'm unemployed. But, TWICE when they called me to initially tell me what was going to need to be done and how much it would be, and then to tell me it was done and I could pick it up they twice told me the TOTAL charge was $125 and with my deposit it would only be $50 more for the job they did..WELL, THEY'LL NEVER GET ANOTHER DIME FROM ME . I'LL NEVER RECOMMEND THEM TO ANYONE...CAVEAT EMPTOR!!! OH, THANKS, GUYS! THANKS FOR RUINING MY COMPUTER!

Craig B

I took my Toshiba Galaxy for servicing. I was not getting any sound from my internal speakers. They diagnosed the problem. Laptop is as good as new again. Good friendly service from Mr Goodnight. LOL

Dan J

I've taken in my gaming laptop (which is an uncommon brand/has an uncommon manufacturer) in on three separate occasions (for three different issues) and all three of the times they've repaired it faster and for much cheaper than it would've costed me to buy a new gaming laptop and/or ship it back to the manufacturer for repair. The first and third times I did have to take it back, but they didn't charge me an additional fee as it was within the 45-day return policy they have, and they did remedy the issues. They are definitely my go to place for hardware -related issues. Thanks again, guys.

Phyllis Sackey-Solomon

So I was having Hardrive issues with my MacBook Pro and when all else failed, Richard and the guys at the shop came in to save the day. It was such a quick turn around and they were able to recover ALL of my data and hooked me up with a brand new hard drive. My laptop works so much better than when I brought it in :) They also kept me informed every step of the way and made sure all my concerns were heard. Thank you guys for being super affordable and going out of your way to help me out!

Naveen Krishnamurthi

Affordable price. Friendly. Changed my laptop keyboard here

Cs

DON’T BUY PARTS FROM HERE! Unreasonable prices and won’t fix issues they’ve created. Just money hungry!

John Davis

yes computer jocks works on my computer snd they do a grest job

Russell Change

I've been using Computer Jocks for 8+ years and they have saved the day every time. Happy with the service, response time, and reasonable price. There are places closer to me but piece of mind makes it worth the trip.

Tracy Beth

The screen on my 2007 laptop stopped turning on 2 1/2 years prior. The store I worked at and bought it from could not do anything as it was so far out of warranty. On a recommendation I took it to Rich. He only charged me $50 but assured me it would go toward the repair and he would give me a call in a couple of days. The next evening I received a call. They were able to recover the data but advised against replacing the screen as it was not cost efficient. I didn't have $800-1000 for a new laptop. They were able to get me a used laptop, set up, data transfer, anti virus for less than $400 plus they applied the $50 credit towards the new laptop. I am so excited! I have been taken advantage before because I know nothing about computers. I would recommend these guys to anyone. They are the best!

Aman Sharma

My PC was working fine until I added/removed a few items from the motherboard--then the computer was frozen at the BIOS screen and wouldn't load Windows! I tried everything before eventually realizing I'd need an expert. I found Computer Jocks through Google and gave them a call. They took some time talking to me both by phone and in-person when I brought my computer in. They were very knowledgeable and seemed confident they could look into my system and get me up and running again. I was very pleased with the service I received! In addition to just getting my OS to boot, they upgraded me from Windows 7 to 10, cleaned up the inside of my PC, rewired a lot of cables around my system in a more intuitive and easy-to-access way, and switched some settings on two of my hard-drives so that programs would run faster! Talk about going above and beyond! I am very satisfied with the high quality labor put in by Computer Jocks and would recommend them to anybody seeking computer repair/upgrade work!

Steven Hacker

Amazing, isn't it? ! ? ! What was suppose to be a $125 operating system recovery/repair-that they took a $75 deposit on-ended up totaling $195! WOW! If they had told me honestly, up front how much the charge was going to be I wouldn't have had it done because I'm unemployed. But, TWICE when they called me to initially tell me what was going to need to be done and how much it would be, and then to tell me it was done and I could pick it up they twice told me the TOTAL charge was $125 and with my deposit it would only be $50 more for the job they did..WELL, THEY'LL NEVER GET ANOTHER DIME FROM ME . I'LL NEVER RECOMMEND THEM TO ANYONE...CAVEAT EMPTOR!!! OH, THANKS, GUYS! THANKS FOR RUINING MY COMPUTER!

Craig B

I took my Toshiba Galaxy for servicing. I was not getting any sound from my internal speakers. They diagnosed the problem. Laptop is as good as new again. Good friendly service from Mr Goodnight. LOL

Dan J

I've taken in my gaming laptop (which is an uncommon brand/has an uncommon manufacturer) in on three separate occasions (for three different issues) and all three of the times they've repaired it faster and for much cheaper than it would've costed me to buy a new gaming laptop and/or ship it back to the manufacturer for repair. The first and third times I did have to take it back, but they didn't charge me an additional fee as it was within the 45-day return policy they have, and they did remedy the issues. They are definitely my go to place for hardware -related issues. Thanks again, guys.

Naveen Krishnamurthi

Affordable price. Friendly. Changed my laptop keyboard here

Cs

DON’T BUY PARTS FROM HERE! Unreasonable prices and won’t fix issues they’ve created. Just money hungry!

Eric Plaisance

Fixed our laptop perfectly!!

Elijah Cantrell

Soda got spilled in my PC, the employees were very courteous and helpful. I got my quote in a very timely manner, overall I was extremely satisfied with the final results and extra assistance with other questions I had about gaming and performance.

jonathan higgins

I regularly get my computers checked fixed here and they do an amazing job.

Asjad Azeez

Not good

Eric Plaisance

Fixed our laptop perfectly!!

jonathan higgins

I regularly get my computers checked fixed here and they do an amazing job.

Asjad Azeez

Not good

Ryan Walsh

When moving to a new office location our office network no longer worked. I consider myself technologically savvy, but after wasting too much of my time I decided to hire a professional. Computer Jocks was able to schedule an on-site appointment the next day for our business and offered a solution to our network issue. When installing our new server they explained to us how it works and how to manage the server instead of just running through it as fast as possible. They were on-time, courteous, and professional. The rates were very reasonable for on-site business work. I will use them again if I have any other computer issues. My only regret is wasting so much time troubleshooting the issue myself instead of calling them sooner.

Herms Oreos

if I could I would rate this even lower. the most rudest people I ever met. I went in and was accused of stealing. they not only locked the door and try to pretend it lock by itself (when I just saw them lock it), but they made me empty out my pockets, and when they saw I didn't take anything they still held me up for 30 minutes till some guy (who wasn't there but apparently runs the cameras or their "security"), gave me--the customer--the okay to leave the store. they said oh well this happens allot in this store, but yet theyre too cheap to install any detection for their items. this store is shameful and I honestly felt racially profiled. if you need to get your computer or laptop fix go somewhere else, these people cannot be trusted and they don't trust you either.

Alex Reisdorf

Needed my Macbook Pro battery replaced. They worked with my schedule (I use the laptop for work M-F) to inspect, order, and install the new battery. The inspection and battery installation were both done same-day. Friendly and helpful service, would definitely go here again for other PC repair needs.

Karen D

Been using these guys since my first windows XP laptop broke around 2006. Always friendly and reasonably priced. They even stayed open late one time to recover a lost document I needed for my class. These guys are true life savers.

mike

Good work at a fair price. I do recommend them

Ryan Walsh

When moving to a new office location our office network no longer worked. I consider myself technologically savvy, but after wasting too much of my time I decided to hire a professional. Computer Jocks was able to schedule an on-site appointment the next day for our business and offered a solution to our network issue. When installing our new server they explained to us how it works and how to manage the server instead of just running through it as fast as possible. They were on-time, courteous, and professional. The rates were very reasonable for on-site business work. I will use them again if I have any other computer issues. My only regret is wasting so much time troubleshooting the issue myself instead of calling them sooner.

Karen D

Been using these guys since my first windows XP laptop broke around 2006. Always friendly and reasonably priced. They even stayed open late one time to recover a lost document I needed for my class. These guys are true life savers.