Here you will be able to see all the feddbacks of people who buy the products and services of Bob Johnson\'s Computer Stuff Inc. (Computer Repair) around Delaware area.
At this moment this firm gets a score of 4.9 out of 5 and this rating was based on 139 reviews.
As you can read, its rating is practically the best one, and it is based on a high number of feddbacks, so we may think that the evaluation is very faithful. If there are many people who bothered to evaluate when they are satisfied, is that it works.
As you know, we do not usually stop to place evaluations when they are positive and we usually do it only if we've had a problem or issue...
This Computer Repair corresponds to the category of Computer store.
I've been a Toughbook owner for only 9 days. I ordered an internal optical drive for my CF29. Got it quick, perfect looking and running well, and I think it was an upgrade to my original order. They've also helped me via email with troubleshooting and smaller parts. Good people!
Great product and service ~ will absolutely be ordering more whenever need arises ~ thank you
Been doing business with Bob for years. Great guy!
Contacted customer support to be sure the part I was ordering was the correct one, and received a response almost immediately. Ordered the part the next day, arrived today (about 4 days), perfect replacement part, packaged very well. Thank you!
Factual product descriptions, amazing personal service, great products, pain-free order fulfillment. I wish more retailers were as good as these folks.
After contacting several online computer stores that sell refurbished computers it was decided very quickly Bob's was the store of choice! The online chat was very efficient in answering my questions and very knowledgeable with computers and the products they sell. Customer Service was exceptional! Shipping was prompt and the packaging of my computer was very good. I am not a computer guru but if you need a business with superior customer service and quality products please look no further just call or contact Bob's you will not be disappointed!
Great customer service and fast response!
I just recently researched and bought a Panasonic CF-F9 business-rugged toughbook laptop. I just received it in the mail a few days ago. I sent several questions beforehand and they were answered them the next day. Their customer service is great. I am still learning to use this laptop. I would recommend buying from them. They care about veterans, seniors and students. They stand behind their products.
I am delighted with my purchase and with the service I have received. The order arrived quickly and communication was great. +++++++++++++++++++++++++++++
I have always received great service and response from Bob Johnsons computer Sugar Grove Police Dept.
Great prices great serivce found what i needed
Great products, great prices, excellent customer support.
Great deal with fast shipping.
it was as they said it would be here the website was great thank you bob johnson and have merry christmas
I had a great shopping experience with Bob Johnson Computer (BJC). BJC ensures that I got the right product and the delivery is within the time frame unlike other suppliers which i sometimes did not receive my item.
I am the go to IT person, much to my terror some days, for Williamson County Ambulance. We have purchased 4 tuffbooks from Bob Johnson's in 2012 or 2013 they are still going strong. It is wonderful to talk to real people when you have a question or a problem. We just last week purchased 4 additional tuffbooks and are getting them set up for use on ambulances this week. Again, I have no reason to anticipate any problems at all. Its just great there are still people that do business like Bob's, honest, fast and dependable. Donna Colyer Bethel/Williamson County Ambulance.
Bob and Marissa are great to work with (there service to wipe and reinstall windows on any computer you buy from them is one of the many reasons I only by from them)
Really good experience. I tried to call several other refurbished toughbook suppliers and no one answered accept for Bob Johnson's. Computer came with no bloat-ware and has worked great for my application.
Received our items in great condition and fast. The price was great. Will gladly work with this company again! Thank you for helping us help others!
The have ability to get answers to computer problems efficiently and correctly. They are always easy to get in touch with and very helpful in there solutions. They stand behind the products they sell and very prompt at getting repairs done. These are the people I like doing business with.
Great products - wonderful service!
Great product and quick shipping, couldn't be happier with my purchase. Instructional videos are easy to follow if you are technical inclined.
Came in fast and looks new, will order some more.
I bought a CF-31 MK3. It arrived ahead of time and in great condition. It looks like a new computer. Even the battery life is much better than I expected, much longer than my other newer laptops. I have been using it for over one month. Everything has been great. You don't see this type of solid laptop anymore now. The technician I contacted before shipping was very thoughtful and helpful, knowledgeable of course. Great experience and a great product really made in Japan.
The secondary battery I purchased for the Panasonic Toughbook CF-29 functions excellently after thorough testing. Shipping and packaging was expertly done and I would highly recommend them if searching for anything Toughbook related.
I ordered 35 Panasonic CF30 Toughbooks and it couldn't have gone smoother. Incredibly quick shipping, great customer service (both before and after the purchase) and helpful technical support. Will definitely recommend them to other EMS agencies looking to bulk purchase laptops and supplies.
Excellent customer service & product shipped out the same day. I will definitely buy here again. Price was also good for a legacy item.
Great experience! Found just what I was looking for, Easy to order, quick delivery and email updates along the way. I would definitely recommend Bob Johnson's to anyone and I'm looking forward to more business in the future.
Very happy with the computer I got, the shipping was fast and the service was spectacular! Have already recommended them to my friends.
Have purchased from them 4 times now and it is always a great experience. When I had a model specific question they had the right answer quick. Great service, quick shipping, I would use them again and recommend them to other people.
Hi, I received my parcel safe and sound. I am very glad Bob Johnson was able to help me out with the parts for my CF-52! Thanks a lot!
Great price on GPS unit for my CF-30. Quick shipping. Nice that Bob Johnson's has a how to install video on Youtube for this component. Thanks!
Needed some refurbed Panasonic Toughbook CF-19s. Found Bob Johnson's Computer Stuff online. Took a chance and ordered five. They were shipped promptly and delivered. The Toughbooks look and perform great. The price was competitive. Will buy from them again.
I will do all my business with them from now on...
Very helpful when we were deciding which laptop to buy
I was in need of a computer that would provide me with toughness and was fast and reliable. I purchased a toughbook form Bob Johnson's Computer Stuff and was super impressed with how fast the computer was and how expedient the shipping was. Also when the package arrived the computer was protected very well with all the protection they provided in the box. If i am ever in need of a computer again i will most certainly purchase from Bob Johnson again.
I've been a Toughbook owner for only 9 days. I ordered an internal optical drive for my CF29. Got it quick, perfect looking and running well, and I think it was an upgrade to my original order. They've also helped me via email with troubleshooting and smaller parts. Good people!
Contacted customer support to be sure the part I was ordering was the correct one, and received a response almost immediately. Ordered the part the next day, arrived today (about 4 days), perfect replacement part, packaged very well. Thank you!
Factual product descriptions, amazing personal service, great products, pain-free order fulfillment. I wish more retailers were as good as these folks.
After contacting several online computer stores that sell refurbished computers it was decided very quickly Bob's was the store of choice! The online chat was very efficient in answering my questions and very knowledgeable with computers and the products they sell. Customer Service was exceptional! Shipping was prompt and the packaging of my computer was very good. I am not a computer guru but if you need a business with superior customer service and quality products please look no further just call or contact Bob's you will not be disappointed!
Great customer service and fast response!
I just recently researched and bought a Panasonic CF-F9 business-rugged toughbook laptop. I just received it in the mail a few days ago. I sent several questions beforehand and they were answered them the next day. Their customer service is great. I am still learning to use this laptop. I would recommend buying from them. They care about veterans, seniors and students. They stand behind their products.
I am delighted with my purchase and with the service I have received. The order arrived quickly and communication was great. +++++++++++++++++++++++++++++
I have always received great service and response from Bob Johnsons computer Sugar Grove Police Dept.
Great prices great serivce found what i needed
Great products, great prices, excellent customer support.
Great deal with fast shipping.
it was as they said it would be here the website was great thank you bob johnson and have merry christmas
I had a great shopping experience with Bob Johnson Computer (BJC). BJC ensures that I got the right product and the delivery is within the time frame unlike other suppliers which i sometimes did not receive my item.
I am the go to IT person, much to my terror some days, for Williamson County Ambulance. We have purchased 4 tuffbooks from Bob Johnson's in 2012 or 2013 they are still going strong. It is wonderful to talk to real people when you have a question or a problem. We just last week purchased 4 additional tuffbooks and are getting them set up for use on ambulances this week. Again, I have no reason to anticipate any problems at all. Its just great there are still people that do business like Bob's, honest, fast and dependable. Donna Colyer Bethel/Williamson County Ambulance.
Bob and Marissa are great to work with (there service to wipe and reinstall windows on any computer you buy from them is one of the many reasons I only by from them)
Really good experience. I tried to call several other refurbished toughbook suppliers and no one answered accept for Bob Johnson's. Computer came with no bloat-ware and has worked great for my application.
Received our items in great condition and fast. The price was great. Will gladly work with this company again! Thank you for helping us help others!
The have ability to get answers to computer problems efficiently and correctly. They are always easy to get in touch with and very helpful in there solutions. They stand behind the products they sell and very prompt at getting repairs done. These are the people I like doing business with.
Great products - wonderful service!
Great product and quick shipping, couldn't be happier with my purchase. Instructional videos are easy to follow if you are technical inclined.
Came in fast and looks new, will order some more.
The secondary battery I purchased for the Panasonic Toughbook CF-29 functions excellently after thorough testing. Shipping and packaging was expertly done and I would highly recommend them if searching for anything Toughbook related.
I ordered 35 Panasonic CF30 Toughbooks and it couldn't have gone smoother. Incredibly quick shipping, great customer service (both before and after the purchase) and helpful technical support. Will definitely recommend them to other EMS agencies looking to bulk purchase laptops and supplies.
Excellent customer service & product shipped out the same day. I will definitely buy here again. Price was also good for a legacy item.
Great experience! Found just what I was looking for, Easy to order, quick delivery and email updates along the way. I would definitely recommend Bob Johnson's to anyone and I'm looking forward to more business in the future.
Very happy with the computer I got, the shipping was fast and the service was spectacular! Have already recommended them to my friends.
Have purchased from them 4 times now and it is always a great experience. When I had a model specific question they had the right answer quick. Great service, quick shipping, I would use them again and recommend them to other people.
Hi, I received my parcel safe and sound. I am very glad Bob Johnson was able to help me out with the parts for my CF-52! Thanks a lot!
Great price on GPS unit for my CF-30. Quick shipping. Nice that Bob Johnson's has a how to install video on Youtube for this component. Thanks!
Needed some refurbed Panasonic Toughbook CF-19s. Found Bob Johnson's Computer Stuff online. Took a chance and ordered five. They were shipped promptly and delivered. The Toughbooks look and perform great. The price was competitive. Will buy from them again.
I will do all my business with them from now on...
Very helpful when we were deciding which laptop to buy
I was in need of a computer that would provide me with toughness and was fast and reliable. I purchased a toughbook form Bob Johnson's Computer Stuff and was super impressed with how fast the computer was and how expedient the shipping was. Also when the package arrived the computer was protected very well with all the protection they provided in the box. If i am ever in need of a computer again i will most certainly purchase from Bob Johnson again.
A knowledgeable person will answer the phone by the 3 ring, answer all my questions. Advise and offered options. Quick-to the point. If I have any problems, a knowledgeable person will answer the phone and give me advice or request me to send the computer back to repair. Extremely happy with the service and computers.
Fast ship and exactly the part I required / will purchase again !
I learned of Bob Johnson's Computers online and took a chance by ordering a Panasonic ToughBook Refurbished. The price was attractive and the site was easy to navigate so I purchased my first of several Toughbooks from the site. I still can't find any dings on the Scratch and Ding Special I ordered. I use ToughBook's for work and they are critical to us. Bob Johnson's is my go-to place.
Shipped my product quickly, and well packaged. Answers the phone and emails quickly. Great customer service. I highly recommend the retailer.
I received my computer quickly and although it didn't have a DVD drive like I thought it would it was still a great deal.
Top notch folks to deal with. Plus you actually get to speak to a real live human being! The toughbook that I bought was delivered promptly and packaged securely. I wouldn't hesitate to buy from them again and would definitely recommend them to anyone looking for a great value on a toughbook.
They did not have the part I needed but directed me to someone that did.
I purchased a new CF-19 mk6 from Bob's company. Very friendly and professional. Great service. I requested that they upgrade my computer's system to a 64 bit OS. They handled this for me, no problems. Shipping was fast and everything arrived in excellent condition. I am very pleased with my new computer and Bob's company. Highly recommended.
Super fast delivery great price and great service.thank you
Great value and quick shipping on refurb toughbooks for our technicians! Thanks!
Excellent company! They really took great care of me with my Toughbook CF-19. Couldn't ask for more. Great support as well! Would highly recommend!
Fantastic. Great experience. Great product. (Toughbook CF-53). Excellent customer service. Highly recommended. I will purchase from Bob Johnson's again here in the near future.
Purchased CF-31 mk3. Very professional and fast transaction. Laptop is in excellent condition. Bob Johnson Computers stuff was very helpful in answering all technical and non-technical questions. Best toughbook seller ! Thanks.
I bought this computer for my 9 yr old son since it's made to be tough. So far it's worked great for his games. No complaints of "lag" and is standing up to a little boy. Also, surprised at how light it is.
Super helpful staff, happy with my toughbook cf-30 mk3 . Better shape than I expected for a refurbished unit. Will definately buy from them again
Bob and his Crew at Bob's ToughBook's have provided us with customer service and technical assistance that is beyond expectations. Their ToughBook's have proven to be invaluable tools out here in the western Arctic (Bethel ,Alaska) ,where weather will destroy the average computer in a couple days. Excellent pricing and a dedicated customer service crew will bring us back to purchase more. for our crews out here. Mark Cline Ryan Air Station Manager Bethel , Alaska
Bob Johnson's computers are the best resource for toughbooks. They were extremely fast on processing my order. I definitely recommend Bob Johnson's computers for all of your toughbook needs.
Very fast shipping! Very easy company to work with! Item was just as listed! GREAT Prices! Highly recommended!!!
Prompt Shipping, Item as described. Good Communication
WOW! Let me just start by saying how blown away i was by the customer service from this company. They were top notch. Item came quickly and was just what i needed. I am very happy with this company. They were great from beginning to the end. I will most certainly be purchasing more items from this company.
Laptop was in the exact shape as the one listed on the website. I would say that this was in good enough shape to be considered new! Very happy with order.
Exactly what we needed for our Duty Officer's vehicle at the fire department! Perfect!
RTF Sat-COMM is a leading installation company for Xplornet Satellite Internet in BC Canada, we work in the rain,snow and everything in between. In these conditions a regular laptop doesn't last long and replacements are costly. Bob Johnson to the rescue with the fastest delivery time and the best price for a fully rugged laptop. A new CF30 is way to costly but Bob's refurbs are the bees knees great cost. I bought three for my installers and they love them ! Thanks Bob
The staff were very helpful in swapping a SSD from a CF30 to a refurbished CF19. They quickly got the job done and sent out in the same day so I would receive the computer before leaving for a trip. They worked with me on a the trade in also. The CF19 worked perfectly when I received it and I was able to reload all my software without a glitch. Great Service!
I've bought two units from these guys and they've been nothing but helpful every step of the way.
I've had nothing but great experiences with BJCS! Whether I'm looking for advice on a build, buying parts or having them add software that I'm not capable of doing myself they are always more than helpful.
Quick response time, fast shipping, good price. I have Bob in my contacts for next time. Thanks Bob!!
A knowledgeable person will answer the phone by the 3 ring, answer all my questions. Advise and offered options. Quick-to the point. If I have any problems, a knowledgeable person will answer the phone and give me advice or request me to send the computer back to repair. Extremely happy with the service and computers.
Fast ship and exactly the part I required / will purchase again !
I learned of Bob Johnson's Computers online and took a chance by ordering a Panasonic ToughBook Refurbished. The price was attractive and the site was easy to navigate so I purchased my first of several Toughbooks from the site. I still can't find any dings on the Scratch and Ding Special I ordered. I use ToughBook's for work and they are critical to us. Bob Johnson's is my go-to place.
Shipped my product quickly, and well packaged. Answers the phone and emails quickly. Great customer service. I highly recommend the retailer.
I received my computer quickly and although it didn't have a DVD drive like I thought it would it was still a great deal.
Top notch folks to deal with. Plus you actually get to speak to a real live human being! The toughbook that I bought was delivered promptly and packaged securely. I wouldn't hesitate to buy from them again and would definitely recommend them to anyone looking for a great value on a toughbook.
They did not have the part I needed but directed me to someone that did.
I purchased a new CF-19 mk6 from Bob's company. Very friendly and professional. Great service. I requested that they upgrade my computer's system to a 64 bit OS. They handled this for me, no problems. Shipping was fast and everything arrived in excellent condition. I am very pleased with my new computer and Bob's company. Highly recommended.
Super fast delivery great price and great service.thank you
Great value and quick shipping on refurb toughbooks for our technicians! Thanks!
Excellent company! They really took great care of me with my Toughbook CF-19. Couldn't ask for more. Great support as well! Would highly recommend!
Fantastic. Great experience. Great product. (Toughbook CF-53). Excellent customer service. Highly recommended. I will purchase from Bob Johnson's again here in the near future.
Purchased CF-31 mk3. Very professional and fast transaction. Laptop is in excellent condition. Bob Johnson Computers stuff was very helpful in answering all technical and non-technical questions. Best toughbook seller ! Thanks.
I bought this computer for my 9 yr old son since it's made to be tough. So far it's worked great for his games. No complaints of "lag" and is standing up to a little boy. Also, surprised at how light it is.
Super helpful staff, happy with my toughbook cf-30 mk3 . Better shape than I expected for a refurbished unit. Will definately buy from them again
Bob and his Crew at Bob's ToughBook's have provided us with customer service and technical assistance that is beyond expectations. Their ToughBook's have proven to be invaluable tools out here in the western Arctic (Bethel ,Alaska) ,where weather will destroy the average computer in a couple days. Excellent pricing and a dedicated customer service crew will bring us back to purchase more. for our crews out here. Mark Cline Ryan Air Station Manager Bethel , Alaska
Bob Johnson's computers are the best resource for toughbooks. They were extremely fast on processing my order. I definitely recommend Bob Johnson's computers for all of your toughbook needs.
Very fast shipping! Very easy company to work with! Item was just as listed! GREAT Prices! Highly recommended!!!
Prompt Shipping, Item as described. Good Communication
WOW! Let me just start by saying how blown away i was by the customer service from this company. They were top notch. Item came quickly and was just what i needed. I am very happy with this company. They were great from beginning to the end. I will most certainly be purchasing more items from this company.
Laptop was in the exact shape as the one listed on the website. I would say that this was in good enough shape to be considered new! Very happy with order.
Exactly what we needed for our Duty Officer's vehicle at the fire department! Perfect!
RTF Sat-COMM is a leading installation company for Xplornet Satellite Internet in BC Canada, we work in the rain,snow and everything in between. In these conditions a regular laptop doesn't last long and replacements are costly. Bob Johnson to the rescue with the fastest delivery time and the best price for a fully rugged laptop. A new CF30 is way to costly but Bob's refurbs are the bees knees great cost. I bought three for my installers and they love them ! Thanks Bob
The staff were very helpful in swapping a SSD from a CF30 to a refurbished CF19. They quickly got the job done and sent out in the same day so I would receive the computer before leaving for a trip. They worked with me on a the trade in also. The CF19 worked perfectly when I received it and I was able to reload all my software without a glitch. Great Service!
I've bought two units from these guys and they've been nothing but helpful every step of the way.
Quick response time, fast shipping, good price. I have Bob in my contacts for next time. Thanks Bob!!
Great service, product exceeded my expectations!
I received my item quickly. I am glad that they packed the item so well.
Item delivered on time and as described. Will order from them again. PK
My experience of Bob Johnson's computer stuff shop was very positive indeed. Bob had exactly what I was looking for when I needed it, he also had the item at a very good price. So far so good I said, but then, it got even better! I live in Scotland away from the city - Guess what? The transaction, delivery and all else was swift and flawless! I have no hesitation whatsoever in recommending Bob Johnson's Computer stuff store to all. Anyone who may genuinely be interested in trying to track down find hard to get components at a very good price and that also includes delivery, Check him out. Many thanks and kind regards Bob, All the best from Scotland.
Online shopping experience was excellent. Shipping :((( haven't received my package yet. Tech support no reply to my questions Can't say anything about the parts I ordered haven't seen them ,when they finely do I hope to find them in good condition
very knowledgeable and helpful. Ordered a wireless card for a cf-52, but it seems that there are different configurations of the same model, so I got the wrong card, but called and another card was sent out immediately and overnight. Great service.
I work in aviation, and my company was looking for an inexpensive but sturdy laptop to run some of our maintenance software on. After reading a good number of positive reviews, we decided to purchase one of the cheaper i3-based Toughbooks from Bob Johnson. As I told Bob in the email I sent after receiving the computer... their definition of "scratch and dent" is delightfully loose. This machine looks like it was *maybe* lightly used for a brief period of time and then put away in someone's desk drawer. It's in excellent shape, much better than I would have ever expected for how little it cost. We also needed a 32-bit copy of Windows for compatibility with some of our older software, and even though this machine didn't have that listed as an option, our request was accommodated with no trouble. That fact alone was worth the price of admission. Hopefully we won't break this little guy anytime soon, but if we do, we're going to go right back to Bob Johnson for a replacement. I don't think there's any better place that we could spend the money. Thanks very much!
Good Service! Honored Promotion even though I placed my order the Friday before it came out! Without having to ask!
Excellent customer service and quick delivery. Highly recommended
I contacted Bob Johnson's by phone after seeing his website for more information and help in choosing the right computer for my automotive business. I had the pleasure of speaking with Bob and he gave me the information that I needed to make the right decision . i received my toughbook cf-19 mk5 along with two additional hard drives within a few days. Everything looked good and worked great. Thanks Bob for your professional help in making this an easy and satisfactory purchase. I am looking forward to future business with you. Russ
What a great experience, fast, convenient, above average ++ customer service. I have and will continue to recommend this company to my associates. Look forward to doing business with them again!
lightning fast delivery
The sales experience was fair. They were knowledgeable and helpful. The CF-19 laptop was shipped quickly. The negative aspect of the experience, was that the laptop was shipped with a bad battery. At the time of receipt it was displaying a battery replacement needed message. A call was made to tech_support and they sent out a replacement battery.
Ordered an item online, it arrived faster than expected and in perfect state. Excellent!
I needed a really bullet proof laptop for out in the field chimney inspection for my business. The very reasonably priced scratch and dent Toughbook from Bob Johnson has been working great. It also tuns out to be fast enough for a lot of regular business/Web functions too. Thanks, John Oliver. Oliver's Chimney Service, Annapolis Md.
Awesome laptop at a phenomenal price I couldn't find anywhere else, I recommended them to everyone I know and by my recommendation several companies are looking into buying/ have bought several laptops and a equally satisfied, hard to beat
Very good work to all the worker
Great price. Fast delivery and computer works great! Highly recommend
I have used Bob Johnson's a few times and ALWAYS have had a great experience. The best was when I accidentally ordered something I did not need and you had no problem cancelling the online order and crediting back my PayPal. It is the little things, the great customer service things, as the reason you are my first go-to when I need Toughbook parts.
Took some time but they did fix the issue, thank you
Cannot beat the prices, value and outstanding service!!
Shocked! The "refurbished" laptops were far beyond my expectations. I bought 4 units and they were perfect. I will absolutely buy from Bob again.
Bought a used keyboard for my Toughbook CF-30. Shipping was quick. The keyboard looks new and works well. Real nice people. Asked them a question about something I wasn't buying from them and they responded with an answer and were nice. I will buy from them again if I'm in the market.
Made a purchase through their website, and had to call for some assistance. The problem ended up being on my end, but whoever answered the phone was extremely polite and helpful. Ultimately I received the product (replacement ToughBook straps which fit perfectly) in very good time.
I purchased a refurbished Panasonic Toughbook fom Bob Johnson's Computer Stuff, for a project, and have been very happy with what I received. Will purchase a 2nd when needed, fast and as expected!
Purchased a Panasonic Toughbook CF-30 with SSD and GPS installed. Reconditioned "Scratch and Dent" -- very clean and works as advertised. As a bonus, one of their staff, who happened to live a few miles away, personally delivered the laptop a day after the order was placed. I had a question about how to "find " the GPS and received a prompt and accurate answer. "Very Satisfied!"
I had an excellent experience with Bob Johnson's Computer Stuff. I had a brain fart and ordered the wrong part. It came super fast, and the company replaced it with the right part, which also came super fast, with no charge, even though the mistake was totally my fault. 100% will use again and recommend.
Amazing service, Toughbooks are almost new.
Ordered a refurbished Panasonic Toughbook, price was fantastic and shipping speed was spectacular. Will definitely consider Bob Johnsons again in the future.
Very knowledgeable and nice. Made ordering very simple. Laptops were built exactly to spec and received within a few days.
Three days away from a company presentation and my ac adapter shorts and starts smoking on my CF-30. I had done business with Bob Johnson's in the past so I give them a call. They have multiple options in stock and I explain my situation (3 days away from major presentation on Cyber Security) They got the adapter in the mail immediately after my call and it arrived the day before the presentation. Excellent Service, best option for Toughbook users!!
Good value, good service, overall very good experience. I'm very pleased with my rugged laptop. Appreciate the helpful youtube videos posted by Bob Johnson's Computer Stuff. Thank You.
Great service, product exceeded my expectations!
I received my item quickly. I am glad that they packed the item so well.
Item delivered on time and as described. Will order from them again. PK
My experience of Bob Johnson's computer stuff shop was very positive indeed. Bob had exactly what I was looking for when I needed it, he also had the item at a very good price. So far so good I said, but then, it got even better! I live in Scotland away from the city - Guess what? The transaction, delivery and all else was swift and flawless! I have no hesitation whatsoever in recommending Bob Johnson's Computer stuff store to all. Anyone who may genuinely be interested in trying to track down find hard to get components at a very good price and that also includes delivery, Check him out. Many thanks and kind regards Bob, All the best from Scotland.
Online shopping experience was excellent. Shipping :((( haven't received my package yet. Tech support no reply to my questions Can't say anything about the parts I ordered haven't seen them ,when they finely do I hope to find them in good condition
very knowledgeable and helpful. Ordered a wireless card for a cf-52, but it seems that there are different configurations of the same model, so I got the wrong card, but called and another card was sent out immediately and overnight. Great service.
I work in aviation, and my company was looking for an inexpensive but sturdy laptop to run some of our maintenance software on. After reading a good number of positive reviews, we decided to purchase one of the cheaper i3-based Toughbooks from Bob Johnson. As I told Bob in the email I sent after receiving the computer... their definition of "scratch and dent" is delightfully loose. This machine looks like it was *maybe* lightly used for a brief period of time and then put away in someone's desk drawer. It's in excellent shape, much better than I would have ever expected for how little it cost. We also needed a 32-bit copy of Windows for compatibility with some of our older software, and even though this machine didn't have that listed as an option, our request was accommodated with no trouble. That fact alone was worth the price of admission. Hopefully we won't break this little guy anytime soon, but if we do, we're going to go right back to Bob Johnson for a replacement. I don't think there's any better place that we could spend the money. Thanks very much!
Good Service! Honored Promotion even though I placed my order the Friday before it came out! Without having to ask!
Excellent customer service and quick delivery. Highly recommended
I contacted Bob Johnson's by phone after seeing his website for more information and help in choosing the right computer for my automotive business. I had the pleasure of speaking with Bob and he gave me the information that I needed to make the right decision . i received my toughbook cf-19 mk5 along with two additional hard drives within a few days. Everything looked good and worked great. Thanks Bob for your professional help in making this an easy and satisfactory purchase. I am looking forward to future business with you. Russ
What a great experience, fast, convenient, above average ++ customer service. I have and will continue to recommend this company to my associates. Look forward to doing business with them again!
lightning fast delivery
The sales experience was fair. They were knowledgeable and helpful. The CF-19 laptop was shipped quickly. The negative aspect of the experience, was that the laptop was shipped with a bad battery. At the time of receipt it was displaying a battery replacement needed message. A call was made to tech_support and they sent out a replacement battery.
Ordered an item online, it arrived faster than expected and in perfect state. Excellent!
I needed a really bullet proof laptop for out in the field chimney inspection for my business. The very reasonably priced scratch and dent Toughbook from Bob Johnson has been working great. It also tuns out to be fast enough for a lot of regular business/Web functions too. Thanks, John Oliver. Oliver's Chimney Service, Annapolis Md.
Awesome laptop at a phenomenal price I couldn't find anywhere else, I recommended them to everyone I know and by my recommendation several companies are looking into buying/ have bought several laptops and a equally satisfied, hard to beat
Very good work to all the worker
Great price. Fast delivery and computer works great! Highly recommend
I have used Bob Johnson's a few times and ALWAYS have had a great experience. The best was when I accidentally ordered something I did not need and you had no problem cancelling the online order and crediting back my PayPal. It is the little things, the great customer service things, as the reason you are my first go-to when I need Toughbook parts.
Took some time but they did fix the issue, thank you
Cannot beat the prices, value and outstanding service!!
Shocked! The "refurbished" laptops were far beyond my expectations. I bought 4 units and they were perfect. I will absolutely buy from Bob again.
Bought a used keyboard for my Toughbook CF-30. Shipping was quick. The keyboard looks new and works well. Real nice people. Asked them a question about something I wasn't buying from them and they responded with an answer and were nice. I will buy from them again if I'm in the market.
Made a purchase through their website, and had to call for some assistance. The problem ended up being on my end, but whoever answered the phone was extremely polite and helpful. Ultimately I received the product (replacement ToughBook straps which fit perfectly) in very good time.
I purchased a refurbished Panasonic Toughbook fom Bob Johnson's Computer Stuff, for a project, and have been very happy with what I received. Will purchase a 2nd when needed, fast and as expected!
Purchased a Panasonic Toughbook CF-30 with SSD and GPS installed. Reconditioned "Scratch and Dent" -- very clean and works as advertised. As a bonus, one of their staff, who happened to live a few miles away, personally delivered the laptop a day after the order was placed. I had a question about how to "find " the GPS and received a prompt and accurate answer. "Very Satisfied!"
I had an excellent experience with Bob Johnson's Computer Stuff. I had a brain fart and ordered the wrong part. It came super fast, and the company replaced it with the right part, which also came super fast, with no charge, even though the mistake was totally my fault. 100% will use again and recommend.
Amazing service, Toughbooks are almost new.
Ordered a refurbished Panasonic Toughbook, price was fantastic and shipping speed was spectacular. Will definitely consider Bob Johnsons again in the future.
Very knowledgeable and nice. Made ordering very simple. Laptops were built exactly to spec and received within a few days.
Three days away from a company presentation and my ac adapter shorts and starts smoking on my CF-30. I had done business with Bob Johnson's in the past so I give them a call. They have multiple options in stock and I explain my situation (3 days away from major presentation on Cyber Security) They got the adapter in the mail immediately after my call and it arrived the day before the presentation. Excellent Service, best option for Toughbook users!!
Good value, good service, overall very good experience. I'm very pleased with my rugged laptop. Appreciate the helpful youtube videos posted by Bob Johnson's Computer Stuff. Thank You.
This is a very good company to do business with. Their prices are good and the shipping is fast. I will continue to do busines with them. thnak you Bob Johnson.
The DVD I purchased for my CF-31 came quite quickly and as if it were a new one.
Great Service. Used Part that I ordered was in great shape. If I need anything else, I know where to go.
Great value, fast shipping, instructional videos are perfect.
works well, thanks
The items were provided exactly as described and the order was received quickly. Perfect.
Great product at a great price. Wonderful service as well. Purchased part's for my CF30. Parts arrived promptly in San Diego. I also received a call clarifying an item on the oder, rather than send the wrong item.
I purchased a brand spank'n new Lenovo Flex 14 laptop. Right around the time it is four and one half months old, I start having problems with the shift key. I have to keep poking it until it finally works. Later, the entire number's row of keys stops working. I can't type a number. Understand that this never left the house. Not been carried around, bumped or dropped. I called n=both where I got it and Lenovo. They wanted me to ship it to them, they would look at it, let me know how much it was going to cost to fix it, in about 6 weeks. FORGET any warranty. I had several private documents that were work in progress and couldn't wait that long AND, were "private". I accepted that Lenovo was a piece of over priced garbage and I lost my money and the claimed warranty didn't exist. I started searching for "heavier duty" lap tops that have clear track record of being reliable and durable. My search's kept leading me to the "Toughbook" and then I found Bob Johnson's Computer Stuff. I called and spoke to Bob and explained my issues and what I was looking for and why in a laptop. We had a good and very helpful conversation and he helped me to chose the used Toughbook that I purchased with the options that it has. He pointed out, which I really like, is that these are designed and built to easily replace or upgrade key components. I received it, got it set up, had some questions, called and got very good answer's and I have been using it since which going on about 6 weeks now. I am liking this puppy A LOT. It is everything that it is designed to be and do and I have no doubt that Bob Johnson's Computer Stuff will be there if I have any issue or questions. They are great people to work with. I have already recommended them to a few people and shall continue to do so. The price was more than reasonable. I give them a rating of 30. Ten for Bob, ten for his service, ten for the gal who did such a great job of following up so well and getting me the additional optional parts and accessories that I ordered. ALL great people rolled in to one very good business model.
Very quick service on my recent order, and part was expertly packed and promptly shipped. It's worth buying from this supplier, as one may purchase with strong confidence in their expertise regarding Toughbook parts and upgrades. I also appreciate the fact that they ask for the unit model number on the order form -- this saves many headaches for the end user.
Awesome experience. One of their representatives went out of their way to insure my order was placed on the delivery truck moments before it left. Literally they would have had to run out the door to stop them. Very impressive!
Top notch Toughbook vendor, complete with full technical staff. Most trustworthy and professional. Thanks, Janet Lee (my mom)
EVERYONE AT BOB JOHNSON'S HAS BEEN GREAT TO WORK WITH THEY GO OUT OF THEIR WAY TO HELP WITH THE SIMPLEST OF QUESTIONS, THEY HAVE WALKED ME THRU A LOT OF THINGS. THANKS BOB JOHNSON'S
stumbled on BJCS by accident while on a search for a new laptop. after some research, i found that the Panasonic Toughbook series was one that fit the bill and BJCS offered them at affordable prices with the current OS that we find on most computers today. the option to build a laptop to my needs was the kicker for me. the laptop itself isnt NEW NEW, but it shows little to minimal wear/damage. overall, very happy with my recent purchase and if im in the market again, ill be looking @ BJCS. thanks!
I had hardware requirements for a piece of diagnostic software we bought. The guys a Bob Johnson's put together just the right tough-book for our needs. matched specs perfect. Thanks!
Fantastic service, quick delivery, fair prices! What more could you ask for?
Very quick and accurate. Even sent screws in case!
Perfect in support and delivery to germany
I have been a devout, long term customer of this business for several reasons. First and foremost great, dependable products delivered quickly, secondly awesome customer service! They will always have a great deal and that I appreciate! Art - Delaware Camera Systems
Great experience. Found the perfect computer for my field work requiring good capability and durability. Bob Johnson's computers had the perfect model at a fantastic price. Shipping was immediate and everything is working out great. I give them my highest recommendation. Very pleasant experience and I will definitely buy from them again.
Refurbished Toughbook CF-30 as described - delivered on time! Will do business again with them.
Exactly what I ordered, quick delivery and what a super price. Thanks Bob Johnson's
The part was what I ordered and was shipped quickly.
After ordering, a store representative sent me email to confirm the model number of my computer to make sure that I was ordering the correct part for the device. This is unusual service for any firm, so I took the opportunity to ask him some other questions about parts I needed to order in addition to what I had selected from "Computer Stuff". Sadly, this gent did not take the time to answer those questions, but I did receive the correct part I had ordered for my laptop computer to begin with and they worked as advertised. For that they deserve at least four stars.
fast shipping, good prices! would buy from again
Parts are easy to find, priced right and shipping was quick. So glad I found this site, much cheaper than the manufacturer.
very good got my product in good time and functional
Laptop was at a great price, was delivered on time, no issues what-so-ever. Very happy with the experience. Bob Johnson's will be my first choice in the future as well as my friends. Thank you
I had an excellent experience here getting a replacement hardware part for a CF-30 Toughbook , the process was exceptional to me because I saw a highly experienced team in Toughbook solutions , faster and better and more resourceful than all the others by far, try here first I suggest.GSR
This is a very good company to do business with. Their prices are good and the shipping is fast. I will continue to do busines with them. thnak you Bob Johnson.
The DVD I purchased for my CF-31 came quite quickly and as if it were a new one.
Great Service. Used Part that I ordered was in great shape. If I need anything else, I know where to go.
Great value, fast shipping, instructional videos are perfect.
works well, thanks
The items were provided exactly as described and the order was received quickly. Perfect.
Great product at a great price. Wonderful service as well. Purchased part's for my CF30. Parts arrived promptly in San Diego. I also received a call clarifying an item on the oder, rather than send the wrong item.
Very quick service on my recent order, and part was expertly packed and promptly shipped. It's worth buying from this supplier, as one may purchase with strong confidence in their expertise regarding Toughbook parts and upgrades. I also appreciate the fact that they ask for the unit model number on the order form -- this saves many headaches for the end user.
Awesome experience. One of their representatives went out of their way to insure my order was placed on the delivery truck moments before it left. Literally they would have had to run out the door to stop them. Very impressive!
Top notch Toughbook vendor, complete with full technical staff. Most trustworthy and professional. Thanks, Janet Lee (my mom)
EVERYONE AT BOB JOHNSON'S HAS BEEN GREAT TO WORK WITH THEY GO OUT OF THEIR WAY TO HELP WITH THE SIMPLEST OF QUESTIONS, THEY HAVE WALKED ME THRU A LOT OF THINGS. THANKS BOB JOHNSON'S
stumbled on BJCS by accident while on a search for a new laptop. after some research, i found that the Panasonic Toughbook series was one that fit the bill and BJCS offered them at affordable prices with the current OS that we find on most computers today. the option to build a laptop to my needs was the kicker for me. the laptop itself isnt NEW NEW, but it shows little to minimal wear/damage. overall, very happy with my recent purchase and if im in the market again, ill be looking @ BJCS. thanks!
Fantastic service, quick delivery, fair prices! What more could you ask for?
Very quick and accurate. Even sent screws in case!
Perfect in support and delivery to germany
Great experience. Found the perfect computer for my field work requiring good capability and durability. Bob Johnson's computers had the perfect model at a fantastic price. Shipping was immediate and everything is working out great. I give them my highest recommendation. Very pleasant experience and I will definitely buy from them again.
Refurbished Toughbook CF-30 as described - delivered on time! Will do business again with them.
Exactly what I ordered, quick delivery and what a super price. Thanks Bob Johnson's
The part was what I ordered and was shipped quickly.
After ordering, a store representative sent me email to confirm the model number of my computer to make sure that I was ordering the correct part for the device. This is unusual service for any firm, so I took the opportunity to ask him some other questions about parts I needed to order in addition to what I had selected from "Computer Stuff". Sadly, this gent did not take the time to answer those questions, but I did receive the correct part I had ordered for my laptop computer to begin with and they worked as advertised. For that they deserve at least four stars.
fast shipping, good prices! would buy from again
Parts are easy to find, priced right and shipping was quick. So glad I found this site, much cheaper than the manufacturer.
very good got my product in good time and functional
Laptop was at a great price, was delivered on time, no issues what-so-ever. Very happy with the experience. Bob Johnson's will be my first choice in the future as well as my friends. Thank you