Reviews of Reboot Computers (Computer Repair)

David Eberhardt

Chris at Reboot Computers performed an OUTSTANDING upgrade to my 5 year old desktop computer. I wanted to upgrade from my older Intel i7 4770 chip (4th generation) to a newer Intel i7 8700K (8th Generation) to better handle 4K video processing and production. I relied on Chris to pick an appropriate motherboard and power supply and memory to complete the upgrades. Chris did a better job of putting it all together than the original company that custom built this desktop. I couldn't recommend Chris at Reboot more highly. 5 Stars should be 10 stars! Thank you Chris!

Jim McCarthy

I cannot say enough good things about jack...he is one of the most helpful, knowledgeable, professional, nice people Ive had the pleasure to work with... very honest very reasonable...highly recommended... he has helped me with various network related issues, and repairs, he's also sold me some fine reconditioned equipment as well.tyvm! Jim

Gisella Tso

Totally awesome!! My screen was burned out in my all in one, they gave me a free diagnostic, and offered solutions to the problem. Unfortunately they haven't found the replacement screen yet, but they said i could link my computer to a monitor and use it that way for now. They did not try to sell me anything that was not needed at the time. I really appreciate that, very honest and friendly and professional. I highly recommend them !!!

Jamie Haynes

I've been here several times for various work and have always been happy. They're honest, quick and smart. Recommended.

Mark Grader

've used Reboot Computers for my three jewelry stores. I've been extremely pleased with their professional service. And, if you're looking for a reconditioned computer this is the place. I've purchased several laptops and pc's.

Faye Parenteau

These wizards have kept my Mac running despite the thorough ineptitude of its owner. They offered the most reasonable price I found anywhere for a catastrophic screen repair, and are very quick and very competent. It’s honestly a pleasure to write a review when you’ve had such a great experience. Very grateful to these guys! :)

Megan Cronin

I had a great experience. I brought in my crashed laptop for data recovery after work on a weekday. The next morning, they provided an estimate, and with my go-ahead, the service was completed that afternoon. The whole deal took less than 24 hours. They recovered photos and documents that I thought might be gone forever and it was cheap and quick! It's worth noting that I took my laptop somewhere else TWICE and after days of waiting with no phone calls from them both times (I had to keep calling for updates), they were only able to recover half of my information, though assured me they got everything (I had a partitioned drive as I understand it).

TheHeadyLife

Reboot Computers customer for life after the absolutely amazing customer service I just got. I'm not gonna lie I am not the most tech savvy person, especially when it comes to computers. I have a mid range gaming pc that needed its' stock cpu fan replaced due to it whining and called Reboot to see if they could install it for me, which they were happy to do. After work today I brought my computer in and the owner let me watch him through the whole process so I could learn as well.. Super kudos for that! Then after mentioning to him that at some point I would like to add a second exhaust fan he said he would install an exhaust fan that he had in the back of his store, for free! Mega Kudos!!! He then cleaned my computer out of all the debris and dust that was built up inside (It was like a giant hairy wookie in there!) as well as de-dusted my graphics card. When all was said and done and everything was installed he gave me recommendations on an even better cpu fan for the future, then proceeded to say "No charge." I was absolutely astonished!! He let me watch him upgrade my computer, with not only the cpu fan I had brought in but with a free exhaust fan that was his, then cleaned out my computer.. and did all that without charging me a dime. Did I expect that? Not at all it blew me away and actually made my day. You can tell the owner really loves and cares for his company and for his customers. He went above and beyond my expectations in every way possible. This is the first and last computer repair store I will go to, hands down. I HIGHLY recommend Reboot Computers in Groton, Connecticut. This was honestly the best customer service I have ever had. Any future installations or problems I may have, I will be going directly here. 20/10 stars. I will be recommending Reboot Computers to all my friends and family. You've got a customer for life I cannot thank you enough. Without hesitation skip the other surrounding computer shops and come to Reboot for any computer needs.

C. A.

The people that work here are very caring. They looked at my computer and did everything to help me out within measure.

Chase Bonfoey

Been here a few times for various computer related issues. All of them being my own doing. They were incredibly helpful and knowledgeable. They kept me up to date and called me before doing anything to check and make sure I was good with the price and what they were doing before proceeding with the work. So there was no surprise bill when I showed up to pick up my computer. Very fast repair work and it's definitely quality work. Will continue to use them for all my computer needs.

Kyle Kesler

They did a great job of getting the laptop back up after a failed Microsoft upgrade. Much appreciated!

Pooh Donohue

I went there in July. Mike is super helpful, go above and beyond to help fixing my computer problem. I highly recommend this place fair, reasonable and great quality of work!

Andrea Strand

Extremely fantastic service in this business. Especially Chris. Super friendly, has tons of knowledge, and gets the job done. Highly recommend it!