Reviews of NerdsToGo Computer Service (Computer Repair)

Jedi40 .

The tech person arrived on time and was able to find out what the problem was in very little time. And said what needed to be needed/done and I agreed to what needed to be done to have a new PC installed and to have my old HD fixed. and I should have my files from it uploaded to my new PC in a few days. And I learned my lesson always back your files up.

GEORGE WEST

They knew more than I did But, much less than they should

Mike Suffredini

Very reliable, prompt and expert service. Fixed issues with my computer I was not aware of as well as the ones I made the call for. Optimized my connectivity and search options and made sure all of my essential programs are updated to the most current version. Also gave me a heads up on what changes to expect in the near future from some software providers and their related programs. Have been using Ners to Go for four years and have had uniformly excellent experience each time.

Joan Horton

always on time.. efficient and calm in the face of panic.... they are my teck support... since i am not in a corp office

Ken Cornell

My 6.5 year old HP laptop needed a new fan. The NerdsToGo guys installed the replacement, and did a little cleanup, quickly and at a nice price. I will use them in the future and refer my friends to them as well.

Phillip Sylvester

Sebastian fixed a complicated issue on our office computer within an hour.He also gave us tips to ease access to oft used sites.

John Hughes

I had an old laptop that I thought was dead and worthless. Nerds to go resurrected it for me and saved me a lot of money. They are smart, quick and great to do business with

Shaun McNeil

Very well done. Handled quickly, with courtesy and professionalism.

Edward Smigel

Very knowledgeable

Thomas Mitchell

It was excellent and it was short as Mr. Rader knows my machine and is an excellent and intelligent computer professional.

Vincent Carta

I had a frozen computer and thought I would loose all my important information. Nerds to Go to the rescue. He was on time and very informative on my options. Within 5 days I was up and running again! I would definitely recommend there services and will use them again.

Susan Oppenheimer

This company is one of the most trustworthy, professional, and reliable available, They are prompt, courteous and are able to unravel any tech problem.

Libby Protzman

It is very overpriced! A charge for an evaluation, a charge for hourly labor, charge for parts, even a charge for data transfers! Very sad considering they're a small business meant to serve families

Jesse James

Driver of the #2 truck tailgated me incredibly close. Passed on the right to get into more traffic? Terrible driver. Very unprofessional and dangerous.

Ryan Rego

I would highly recommend Nerds To Go. They handle all of our IT Problems at Isaksen Solar. I can not stress how simple they make the process and how good they are at dealing with all things computer/ It Related. If you are having any sort of computer issues, you will not regret calling them.

Rhonda Young

NerdsToGO Guilford style did exactly what was requested and provided helpful information during appointment. We would use them again. Great experience.

Sarah Timmons

I called because Microsoft 10 had automatically downloaded to my computer and it showed that i had no wireless interenet, although when I first came in with the update I was able to use the wireless, and then it cut out and showed my wireless was there but i could not connect. So i called my wireless provider, naturally I had already done the restarting of routers and all that good stuff, EXCEPT restarting the computer, so when I restarted the computer the wireless capability completely went away, it was as if we had never had wireless before. Mind you this is happening at work, where I need to be connected to the internet, so I called Nerds to go at around 11:00am, by the time i gave all my information he told me he had a guy that would call a half hour before he gets here which would be around 12pm, but by that time it was 11:30 and he just said oh well its 11:30, he'll be there around 12pm. Which was perfectly fine. The guy arrived promptly at 12pm, he told me we could try to do it one of two ways, either stick with the upgrade of windows 10 and he could try to get the wireless back, or go back to the windows 8 (i think) that we had. I told him lets try to stick with the upgrade, (why not?). Well, that didn't work, he was able to connect to the wireless but then when he restarted the computer the same thing happened again. So we wound up going back to the old windows I had, he made some adjustments so that upgrades or downloads could not automatically happen they would need my approval. And then at the end took my PC outside and cleaned the whole dusty thing (it was bad, probably hadn't been moved in about 7 years). He was very knowledgeable, let me know step by step what he was doing, explained to me what was going on, and the fact that they were able to get to me with in an hour of me calling just spoke volumes about their customer service.

Ron Menconi

I have used John to take my office from a one laptop operation to a full network due to business growth. John and his staff did a great job designing the network and installing it. They stayed on the project until everything was fully operational to my satisfaction.

Deborah Connolly

Expert technicians! Friendly and courteous, also do not make you feel dumb for asking a ? Have recommended them to all who ask!

Bernice Montgomery

My experience with them was awful 100 dollar in less then half hour and knew no more then before he walk in.

drones and photography

I first called geek squad but they said that they don't fix computers that get a virus. Then I called nerds to go. If it wasn't for nerds to go, I would of had to buy and thousand dollar computer.

Brian Ryalls

Dave and Paul were fantastic. My desktop crashed after installing an upgrade and within 3 days I was back up and running, better than ever. They explained everything in detail and gave me options to choose from. Very kind and personable. I highly recommend nerds to go

Jason Sutton

John Danahey's reputation has been rapidly growing in the area and would recommend his group to any business seeking quality computer services.

Shea .Barja

Very knowledgeable people. Helped me decide the best course of action for my IPhone. I am happy with my experience with NerdsToGo and recommend them for phone repair!

Matt Murmello

Keith and Ben are awesome. They fixed my computer quickly, and when I had a follow up issue, they took care of that as well. Really appreciate all the hard work!

aj beesinger

SUPER HELPFUL! I could not get my wifi to work between my computer, printer, and scanner. A nerd came to me so there was none of the awkward over the phone trying to explain things to a 3 year old. (I may or may not be a little technology challenged). The nerd was super polite and awesome and helped me get everything fixed. He also explained things in such a way I can fix it if I ever have trouble again. I would absolutely recommend these guys. Thanks NerdsToGo!

Joyce Galehouse

Nerds To Go provides a professional and speedy service. I highly recommend!

Nicholas Varzos

Pleasant people. Convenient location. $150 for basic service diagnosis and virus removal seemed excessive. I make that statement by direct comparison to tech repair shops in San Diego Ca that literally replaced a cracked screen that I incurred during travel - on a while-you-wait basis for $99. Oh well -welcome to Guilford, CT - home of overpriced everything.

Joseph Hines

they were very reassuring and VERY respectful as to my privacy. i am very NEW to lap top computers and have been SCAMED via telephone. i've used the nerds twice and they came out and fixed everthing NOTHING MAJORA THANK GOD! they understood my fears. best investment i've made joe

Mary Hyland

Exceptional service. My computer has never been treated so well. Would not hesitate to call them again.

Dee F

All great experiences. I tried a lot of different computer technicians before I found NerdToGo, so I was pleasantly surprised when Matthew showed up. Matthew is fantastic. Not only is he extremely knowledgeable and quick at troubleshooting/ effecting repairs, he's also very easy to contact. He even responded to me while on vacation. Reliable, prompt, consistent -- Five stars!

Nancy Koons

So thankful for "Nerds to Go" a dynamic company with outstanding service. Greg was most helpful and patient while I asked many "how to" questions. My computer truly was in need of a serious cleaning because of multiple viruses. It is running perfect now. Thank you so much!

Edward Peters

Nerds to Go came pretty quickly when I called, and the tech, Matt Rader (whom I'd met several times on similar missions) handled the problem quickly and clearly. He also gave me some additional advice, which I appreciated. I've used Nerds several times and have been very satisfied.

Brian Gillie

NerdsToGo is a first rate outfit that masterfully maintains the health of my computer and keeps me current with the latest in operation, security and backup. Matthew is extremely personable and thorough in explaining details of my daily computer use and latest upgrades. In the fast-paced tech world, Matthew is never in a rush, taking as much time as necessary to be certain I understand. He is representative of a company that is cutting edge and truly cares about customer satisfaction.

Candace Bialczak

Nerds to go was excellent! They diagnosis was done in one day. By the next day I was up and running. Very pleasant, very professional.

leroy maxwell

I had issues with connectivity on my home network. Nerds To Go came and diagnosed the problem quickly.They were very knowledgeable and professional. I would use them again and would recommend them to anyone.

Monte Rolli

Have used Nerds in the past and always a good experience. Saved my older computer and gave it new life; fast too. Very knowledgeable, helpful, accurate and timely. They answered all my questions and then some. I highly recommend their service

Grim Gary

This company saved my life, or at least my laptop's life! I was desperate to get my laptop working after I got attacked by a virus, and the Nerd's fixed it in less than 2 days. I practically live on my laptop and I use it for school, so I was very grateful to get it back in working condition and not lose any of my stuff from the computer. Highly recommend!

Jeanette Cox

Noah was most helpful in two areas. He corrected our issue with a download problem. Too he moved to our desktop and helped make a procedure easy for a flashdrive. The thing that I liked he answered the questions asked in a simple easy to understand manner. You want to use these folks. Our 5th grade neighbor learned a lot too and was able to help us once Noah diagnosed the problem on our laptop.

K

We received great service from Nerds to Go's technician Dave. He was polite, knowledgeable, and very efficient. Dave explained the pricing model up front so there were no surprises. Dave helped us retire a windows 7 HP desktop by moving all our data to a new HP desktop. He was instrumental in transferring our Quick Books business account data to the new 2019 version of QB on our new desktop PC. Thanks!

Hilarie Alden

I had the best experience with this company! I even had the tech come out same day as I called. They fixed my computer and returned it the next day. The Tech was very informative and extremely helpful. I highly recommend working with them.

Angela

Well where do I start! This company is full of liars... sold me a refurbished laptop, did not give me the CD that goes with it. This is how they get return business because they lie and say laptops or computers don't come with CD. That's not true! If like they saidbwas true then on the computer there would be a icon for it. Also they told me my laptop was new. Nope, it's years old and refurbished. JVR systems in Branford is much more honest, reliable and trustworthy.

Melissa Hill

great service they take the time to make sure everything is working properly before leaving they are always prompt and on time. they call when they are on their way

Mark Turcio

The best service and most consistent! I have used them for the last 10 years. I have bought computers, laptops from them. The expertise and group effort has been outstanding Their knowledge and detail to perfection and satisfaction gives you the confidence that they will make sure you will have no problems

Bill Gladstone

I've used the Nerds for a few computer upgrades and repairs - replacing dying drives or adding SSD drives to Mac and PC laptops. They've always done good by me.

Joe Fee

Great Service!

Mark Cisto

I bought an old Windows 98 machine with a floppy Drive so it would run a program I had via floppy. I couldn't get it to connect and communicate with my Panasonic printer but, the techs got it fixed fast and for a reasonable price and even tested it out with my printer before I picked it up to make sure it would print. Everything works fine and i'd use them again.

Bethany Ingargiola

I’d give zero stars if possible. I brought my laptop here already knowing I needed a CMOS battery changed. After they charged me for an unnecessary diagnostic fee (as I told them what was wrong with it) I was informed that the repair would take up to 5 days to complete (it’s a 15 minute job). I expressed my displeasure at not being informed of this until after I had already paid was told they were sorry for the “misunderstanding”. The battery was changed in the same day and when I arrived to pick it up I was surprised with further fees for the “service performed”. Also, when I pulled my laptop out of the bag they provided I found it to be covered in scratches that weren’t there when I dropped it off. They overcharge, fail to inform customers of pertinent information such as pricing and time frames, and damage property. Save yourself the aggravation and some money and just go somewhere else

Joshua Singer

Knowledgeable and reputable on all things electronic. Highly recommend checking out his “words with nerds” events for some great information.

Kaz Almeida

The guys here are absolutely amazing! Keith and Ben are some of the nicest guys around, and I would recommend going here to anyone at all, from one nerd to another! I brought my laptop in as it was having issues overheating, so we thought. They fixed up a few issues I DID have with the laptop, but a few weeks later I noticed the issue hasn’t been resolved. In the end, I brought it in again, and they looked it over for about a week trying to figure out what was wrong, only to find out it was a manufacturer’s error. They still tried to fix it after this, Ben especially, but could not, as the company’s error made it too risky for them to keep trying without possibly resetting my computer. These two did all they could, and on top of that, to go above and beyond, they offered to loan me a laptop I could use if I had to send mine to the manufacturer to be repaired. Being a college student, if I had to send my computer out to the manufacturer, and be without a computer for some time, I would have some issues doing my classwork. So, these two offering to loan me a laptop means the world to me, and truly shows how dedicated to the customer these guys at Nerds To Go are! Keith and Ben are exceptional employees of Nerds To Go. They will definitely have my business as long as they are here, and I’ll be sure to recommend them to all my friends!

Heather Golub

Quick service. Friendly team member. The convenience of staying in the office getting other things done while my computer was being evaluated and fixed!

James R Nord

When we went into the Guilford, CT Nerds To Go store Brandy was so knowledgeable and helpful we knew right away we had made the correct decision to use their company. Matthew our "Certified Nerd" who came out to our house, was running Early... and called to see if he could come early. What an unexpected surprise. Most companies run late. He was very pleasant and assessed our problem so quickly. We had our new computer totally customized for US within 2 days. We highly recommend them!

J Simmons

These guys resurrected a laptop that showed all the signs of having a dead hard drive--and they did it extremely quickly and at a very reasonable rate. Once they got the laptop up and running, they also made sure everything was in peak operating condition--cleaning the interior, removing bloatware/malware, optimizing settings. This laptop that I'd given up for dead is now running like it's brand new. These guys are highly, highly recommended.

Nick Juncadella

Huge shout out to these guys who just saved my butt today big time! I had cracked my screen on an otherwise good 6S iphone. I had them replace it, and then started having other major issues. Phone would shut off and try endlessly rebooting, but failing. I'm an engineer and figured it had to be their work, or the new screen. I started to get frustrated with my experience, but I went back in and calmly explained the problem, left the phone with them for a couple hours. These guys tore the phone apart, did their troubleshooting, and by the time I got back it was fixed! My phone is my lifeline for my job/livelihood, and these guys fixed it, and didn't charge me anything extra. Saved my butt, my phone, my job, and the relationship. Thank you Nerds!

Samuel Zimmerman

Came here a while back to get my iPod 2nd generation screen replaced, the glass was broken, but the digitizer and everything else worked fine. When I got it back, the glass was fixed, but they had broken the digitizer. The screen was all white and completely unusable. I told them about this, and asked them to fix it and they tried to CHARGE ME $40 FOR IT! Unbelievable, I will never use this service again and I DO NOT RECOMMEND them to anyone else!

Ryan Jensen

Arrogant. I walked in asking a couple questions trying to sort of confirm what another computer guy has told me and was treated with such disrespect. I'll stick with my other guy.

Sean Sartor

IT services, repairs, equipment & peripherals for the small to medium business owners/professionals. If your a business owner relying on your "neighbor's kid" to fix your IT issues welcome to the 21st Century. Call Nerds To Go for an assessment at your location.

Nathan Mcleod

Completely awful, extremely overpriced, and failed to even properly diagnose my laptop!! Will never go back!!

Kim Kelley

On 495 on a Saturday txing and driving . Going over white lines not a good representation. I'm the passenger in the other car . Just for fyi

Joe Cron

The service has always been of the highest quality. I would recommend them in a heartbeat

Chris Davis

They were super

Bill Haydon

You were available for my tech issue, and responded so timely. "Saved my Bacon!" Really appreciate it and i will keep giving your name out!!

Loretta Smith

We've used Nerds to Go numerous times. They are the only computer technicians we use and we trust them implicitly. Each technician who has been to our house is knowledgeable, courteous and friendly. He has been willing to answer all my questions and help me with some programs I've had trouble with. I've recommended them to friends with all confidence that my friends will also like them. Go Nerds to Go!!

cube the cat

Great service!

Susan Allison

David was very helpful to diagnose. Helped solve problem.

Edward Urena

always super friendly and always super helpful highly recommended

Sandra Coughlin

I am in awe of all that was accomplished in Dave's delivery and service call today! From my experience , new equipment setup is time consuming and user-confusing but Dave confidently worked through an awesome amount of work today. It was wonderful how he adeptly navigated all the challenges. When I have set up my own personal computer, so many decisions come down to my making guesses. But David obviously understood his way through the process (and clarified for me) while multitasking his way through custom options.” His calm efficiency, flexibility, pleasant attitude and adroit perseverance gave me confidence every moment he was here. He's personable without wasting time. All in all, I am deeply appreciative of the attention to detail, the knowledgeable assistance and the courtesy the new NerdsToGo offers, and look forward to an ongoing relationship.

Dustin Namirr

Great experience!! I dropped my laptop that I use for work. The fan malfunctioned and was making a loud buzzing noise. I needed the repair done very quickly. They had it done right away and saved me from spending a ton of money and time to replace the whole computer. I highly recommend their services, not to mention the customer service was exceptional!!