Reviews of Enterprise Computer, LLC (Computer Repair)

Ben Matakaetis

Very respectful people here. Knowledgeable, convenient, and has some interesting products! Definitely a place to visit if you're looking for a refurbished computer, or some handy-dandy computer parts!

Melissa Bouffard

They have always been helpful whether I had a laptop to sell or to have serviced. Well recommend them .

Erik S

They certainly know their stuff, but they're pricey and have broken my computer twice now. I was willing to give them the benefit of a doubt after the first time, but after the second, I won't be going back there. Your experience might be different.

Cimi Bolzono

My family had been faithful customers until my mother purchased a faulty 15" Macbook which Enterprise has failed to successfully repair or replace. The computer consistently shuts down and or doesnt restart without mechanical repair, and the problem has never dissipated or ceased to exist. Thus, the company had no problem up-selling my mother unnecessary items (for instance Apple's Pages in addition to the Microsoft equivelant Word), but when it comes to repairing the faulty product they sold my mother there seems to be issues. I would recommend, regretfully, purchasing and servicing Apple products directly through Apple or a large chain retailer such as BestBuy that offers in house service in addition to Apple support.

Maggie Frost

Chad Tucker came to the office to fix one of our computers. He was helpful, knowledgeable and quick. Would definitely use Enterprise Computer again.

Andrew Criscuolo

Successfully recoved data from failed micro SD. Reasonable cos . Friendly service.

Jennifer D'Angelo

So easy to work with. Excellent staff that really know what they're talking about.

Elias Schwam

Knoiwledgeable, courteous, extremely helpful. Spent all the time I needed to resolve my questions and understand the answers. strongly recommend them Also very helpful fixing hard drive problems and uploading and demonstrating picture software

Gwenne Celmer

My experience could not have been better. After I inadvertently permanently (as in gone even from the recycle bin) deleted all my files my desperate phone call was greeted by a calming voice reassuring me that I had not, in fact, done the dumbest thing ever. I was comforted further when I brought the computer in – not only with the news that recovery was possible but also with a realistic description of what I might expect. Rich Holton far exceeded those expectations with prompt, informative phone updates and a miraculously complete recovery – all at very reasonable cost. I will need a new network soon and now I know exactly where to go for it.

Andrew Checko

If I could give a less than a star I would. On November 14th I dropped my computer off, I told them a wire needed to be replaced in-between the hard drive and the rest of the computer. Next day (November 15th) I get a call by someone, not the number of the store but a different number, quoted me the part would cost $30 and $88 for the labor. I gave the approval on the repair. more than a week later (November 23rd) I call them and ask about my computer and they say the technician isn't in but they are working on it. Fast forward to November 30th and I go into the store and ask about my computer, they say they never got permission to go ahead with the repair so they have not order the part or done the repair, so I give permission again. December 3rd rolls around and I CALL THEM to ask if my computer is ready and they said it was. I go in and ask if they have the right number on file and they do, I then ask for a discount considering i had to wait so long for a simple repair and they say there is nothing they can do. If this review prevents even 1 person from going to this store then this review did its job

Janice Liscinsky

I am opening my dog training center tomorrow and they were wonderful today helping me set up my printer. I am good to go and I thank you so much! I would highly recommend

Matt K

The best!

Glenn Cherrits

They had my Mac for two weeks. They never called, I had to call 3 times to find out what was happening. They hadn't even written down the correct reason I brought the computer for repair. They hadn't been working on it. I had to retrieve it and take it somewhere that would actually work to fix it. A miserable waste of time. I'd never, ever go back.

Allen Ames

I have used their repair department in the past and have been very pleased, so I bought a new Lenovo laptop there two years ago on their recommendation. It started to go to that dreaded "blue screen" more and more frequently. They suggested that I pay them to "clean up the hard drive", which I did. It did not solve the problem, but cost more than I wanted to spend -- particularly on a wild goose chase. They then diagnosed a fatal and inoperable flaw in the graphics card and recommended another new computer. I bought it from them at a premium price because I expected that they would back it up if and when there were problems. I will go to one of the "discount" places for my next laptop.

Kelly Colburn

These guys are so great! Went above and beyond to help me with my computer issues (mostly internet connection and function), explained in a language I can understand, and suggested future options (when the time comes) that fit with my budget. Highly recommend!

Stephen Sasson

Enterprise staff are knowledgeable and experienced. They have never let me down even with the most challenging issues.

Bob Vissers

Joel crushed my iMac upgrade to a SSD and Mojave OS - highly recommend them for any Mac work you need done!

Bruce Palermo

Very professional. Had data transferred from an old computer to a new one. No problems. Great job!

Laima OSB

Unresponsive. Takes days ( still waiting) to get someone to call back. Took over a week to replace the hard drive. Few weeks later replaced hard drive is failing, still waiting for the call back...not a way one expects business computer service to work.

rickcamp9507 .

Quick diagnosis and a number of options offered...these guys are very professional and reasonably priced. A great resource, especially for Apple users.

Mark Sawyer

I am not the most computer savvy person, even setting up this account to write a review was a stretch for me. I would not have taken the time if I had not been so completely impressed with the service I have received over the past 2 years from Enterprise Computers and more precisely Richard Holten. He has been ever present with a great attitude and knowledge. If on the road, he will find another to help me remotely or tie into my computer when he reaches his destination. I would gladly pay many times more than I presently do for the incredible service I have received. I would recommend doing business with this company above all others I have been connected with over the 30 years I have been in business. Sincerely, Mark Sawyer Restaurant Owner

Paul Peterson

My hard drive crashed and I hadn't backed up all my photos. The staff at Enterprise was able to retrieve everything and put the data on a new hard drive. The price I paid was very reasonable.

Doug Johnson

Great folks. Very helpful and very knowledgable.

Mary Ann Romano

Had a bad hard drive on a good, but older computer. I was really afraid I was going to have to start over. I dropped my computer off not really knowing what to expect.....got a call later the same morning with diagnosis and (very reasonable!) quote to replace the drive which was ready for pickup the next day. I was delighted!

Michael Heser

Scott-Matt-Chad Jeremy have always been very helpful-knowledgeable and courteous when solving my problems- Have had absolutely no bad experiences- All good

Amy Antioho

What a wonderful store! Clean, organized - and with friendly and competent staff at the ready to help you find just the device you're looking for. I would definitely recommend Enterprise Computers in Branford to all my friends for repairs and to buy a refurbished computer at a reasonable price.

Jr Layne

I wouldn't use anyone else. As a person who has no technical computer knowledge but cannot live without a working computer Enterprise has kept me sane! They have been easy to work with, prompt and straightforward in their dealings with me, and obviously very knowledgeable about all of the technical aspects of computer repair. For those of you who have not yet found competent, reasonable, trustworthy I.T. professionals then Enterprise Computer will end your search!

Crisangel Afanador

Overpriced items. They profit alot by scamming people.

Jacob Mcgeary

SORRY but thus is a question do you sell individual parts like cpu's and graphics cards

Jeffrey Cain

No matter how much my kids screw up their laptops by downloading stuff they shouldn't, and no matter what other problems we've had, Enterprise has been thorough, friendly, professional and highly competent. I had them re-build my own desktop, as well as cleaning up, optimizing, and re-installing the software, and now it works like new--it also has a huge new hard drive. I've been using them for the past several years and it's been great. I recommend them highly.

Count Montecristo

I drove out to find that it was closed hours ahead of when is stated according to google. I hate having my time wasted. It can not ever be recovered.

Connie Frase

I highly recommend Enterprise Computer in Branford. The staff are highly skilled and professional. In addition, they have an admirable business ethic. I had multiple problems with my Mac (including a failed graphics card and sensing issues), which kept emerging over a period of several days. Finally the logic board failed. I did not want to invest in another board. Enterprise totally refunded the money I had spent on parts and labor.

Annette Gambardella

Had a very good experience using this computer company ... they did a great job analyzing my computer and phone me when it was ready for pick up ... I recommend them to all my friends and family

Isobel Allen

This was my second visit to this store, and l was extremely pleased with the service l received. The gentleman that waited on me was very knowledgeable and patient with all the questions l asked. I will return again and would highly recommend this store.

Iris Lentjes

Very knowledgeable team and personable service. Every time I have a question, Rich or Chad respond immediately with great patience and care.

Robert Napolitano

Great job every time

Don Mitchell

I had a great experience with Enterprise Computers. I brought in a troubled Mac Pro. I thought it would be in the shop for quite some time. Joel Odell, Branford location, went right to work. A few hours later, he called me to pick it up. My problems were resolved, new software installed to avoid a repeat event and he upgraded all applicable software to the most current level(including the OS). I am very satisfied with the work. I would recommend Joel/Enterprise to anyone with computer issues. Don

James Simone

They did a fone job at a fair price.

Alesia Barmina

Very not like the service. Too expensive. For the graphics card which on the market is $25, asked for 80$!!!!! This is a swindle and deceit!!!!

Robert Mattei

The staff at Enterprise Computer is highly competent and honest . . . They are skilled and truthful. I will go to them for any repairs in the future on my iMac . . . Peace, Bob Mattei

Leonard Ciaburri

Joel Odell took care of my computer problem quickly and carefully. He is very customer orientated and very honest.

Jesus Gonzalez

$450.00 - 4 trips to Clinton CT and countless hours of my time. Not to mention the time I did not have with my MAC Book. Now again its broken. Not only does it have the same issue its in worse condition than it was before. I would not give this place a good reference if they paid me to. They have horrible customer service. From the people who work the front desk all the way up to their management. I work for a company that goes above and beyond for our customers. It's a shame that companies like this exist. This company should be embarrassed. They will not get another dollar out of me or the company I work for. They offered me a trade in value of $150.00 for the computer because “They Felt Bad”. It costs 2500.00 to replace this type of MAC. After spending 450.00 I would not expect the computer to have the same issue or be even worse than it was before. If I could give less than one star I would have .

Dotty Owens

I wish to thank Enterprise Computer, LLC, the owner, Rich Holton and their staff for all that they have done for me. There are not enough words in the English language to express my sincerest gratitude to this company and these people. I feel that I owe them so much. I could truly never repay them for all that they have done for me. When all hope that my data could be saved was gone, Rich Holton and his team worked endlessly to recover what they could. Thank God for their hard work and dedication to being the best at their jobs because they were able to find my data and restore it with nothing lost. Thank you from the bottom of my heart for all you've done. I'm so grateful.

Michael Fitzgerald

A small but great shop..they were MetroPCS but no longer . A great place small but these guys are good.. bought a phone there a couple of years ago.. had a hand held tablet with cracked screen.. told me don't bother.. best electronic repair shop in area.. these guys are good . Sooo if you have such issues stop bye and check them out.. very honest and straight to the point..

Paul Duguay

Great help and very friendly