Reviews of Best Buy (Computer Repair)

Italy JS

Great help! Of course extremely busy, but customer service was evident.

Jim Sebald

Fully stocked. Knowledgeable staff. I enjoy shopping here

Frank Wozniak

What can be said, it's a Best Buy with all the usual Best Buy stuff.

Keith Lebron

Friendly staff, however no one available. The few workers that were on the floor were occupied with customers that held their attention for 20 mins (time I was there). I found what I was looking for myself. Nice big place with plenty of inventory.

Adrian Luna Sandi

Not the best for gamers, they need to add more products...also lack of phones

Priscilla Arthur

We went to Best Buy to buy a smart TV, but ended up buying a Roku device to make our working TV "smart" per the advice of Robert Mota, System Designer. Robert thoroughly explained how to hook it up, and use the remote to access whatever we wanted to watch. Robert was excellent and a true professional. So glad we went to Best Buy instead of Walmart

Danelle Mahoney

We went in this store for one thing. It took us 20 mins to find a person that would actually try and help. One person said hold on I will help u in a second and never came back. The bathrooms were nasty as hell. Very disappointed with the employees and the store

Shamway Moonyos

Best Buy has overpriced items as always but when you need stuff in a pinch this place is not bad. Got my Swann home surveillance system from here and works nice. Otherwise the other place I go to if I need stuff is Microcenter which has good prices and extensive inventory.

Nick Archiere

I'll tell you what....the floors carpeting is the right amount of roughness. If you have slippers on.....slide them off and feel it for yourself. I grind my toes in there deep

Luigi Mondelli

I had a huge help last time going there. The associate really helped us with some technical questions, found us great rebates too.

Alan A

Horrific experience trying to purchase cell phone. Three weeks and counting since ordering a phone that was supposedly in stock. That order was inexplicably canceled and it's been another couple of weeks since I placed the second order...still no phone while my Verizon upgrade is tied up so I can't purchase the phone elsewhere! Trips to the store and hours on the phone and still no phone! I will never buy anything at Best Buy again, and I am an Elite Plus member spending thousands of dollars every year. I'm done!

Debie Morera

Located next to Concord Mall. Excellent stock and selection of latest electronic and electrical appliances and gadgets. One of the best selection of home appliances. Has an excellent Magnolia centre. Do listen to the B&W speaker setup with the Denon AVR's and it will be 30minutes well spent for any audiophile. The guy in charge of the Magnolia centre is very helpful and explains the set up in detail. Impressive floor space. And icing on the cake is Delaware is tax free. There's lot of parking space next to the mall area.

Victor Toal

Bug, good parking, central location. Like in any other BestBuy sales people are a bit aggressive, but they are like that in all stores. Pick-up of my online order was fast and convenient

Lisa Brown

Very good experience. Very friendly and nice. Girl at customer service was fabulous and very helpful. Only reason for 4 out of 5 stars was I am a woman was carrying a portable ice maker into the store by myself. Probably only 25lbs but 2 guys at front podium on way in asked what I had and directed me where to go but never suggested helping.

Stacey C. Smith

Awesome Service

Kim Weber

We purchased a slide-in range on September 12 and a delivery was scheduled for September 20. They messed up on delivery time despite numerous phone calls from our end. New delivery date is now October 16. Don’t work with Best Buy unless you have lots of patience.

Linda Macri

Helpful people.

Mama Sheepdog

I am an electronic dinosaur. On VERY short notice I needed to put together components to live stream an event from the sanctuary of our church to the flat screen TV in the downstairs "church hall" to accommodate an over-flow crowd and ♿ attendees. AND, it needed to be done on a very limited budget. A pleasant, knowledgeable, and VERY PATIENT young man listened to what we wanted to do. I wasn't even sure if it COULD be done -- but he assured me that is WAS possible. He put together a small video camera that had audio, a light-weight tripod, a USB cord, and a SIM card -- and I actually DO know what those are. When I assured him that I wasn't going to try to assemble it myself and a bona fide geek was going to help me -- LOL -- he put a "a bunch of stuff" in a bag: 2 kinds of little cables, several little connectors, a little tool set, plus other mystery items. I was still asking "how to" questions and he said, "Ma'm, just give everything to your geek - it will be fine. I hope your event is a success. THANKS for shopping at Best Buy" -- and he disappeared. Perhaps an angel?? The total cost was about 1/2 of what I was told to expect. Our on-site geek was very impressed. We had EVERYTHING we needed -but not one extra add-on. Our event was a fantastic success. THANKS, Best Buy! God bless!!

Robert Ranieri

The woman at check out was very helpful, courteous and a pleasure to deal with, TWO THUMBS UP!!!

Steve Michael

Came in today (7/12/19) to get the new samsung galaxy s10+. Currently have a special going on. Had to switch from prepaid to a contract so I can make payments on it. Unfortunately I had to change my number so that's gunna be a hassle to update everything with that number and notify everyone. But it is what it is. Amanda the supervisor at the cell phone department helped me out and she did a fantastic job. Very friendly and courtious and knows her stuff. Excellent experience today. Thank you! Best buy customer for life

bennyboss phone

This place honestly has everything you could want from housing stuff like furniture to tv's to computers gaming computers headsets gaming keyboards and microphones it has everything you could need a great place.

Emil Damsyik

The staff at each specific different section are quite helpful, but when he is not sure about availability of an item he would send you to the customer service. This is when problems would arise, because the customer service staff are well trained only for limited task, such as for returns etc., and is not willing to help when asked to check on availability of an item which is not available on the display. My experience was she (the customer staff) sent me back to where I came from without even want to listen to what I actually needed.

eelsmom86 T

Sometime they have good deals. But a little pricey on some things.

Miranda Massey

If I could give this place a zero I would. Went here to get a new cell phone for my son and I. The only person that greeted us was the guy at security. There were 4 people working in the cellphone area and they all ignored us. I left and bought the phones from the Verizon store up the street. They lost an $1800.00 sale.

BYOB PRINT AND DESIGN

Went the other day and I kept having this feeling but wasn't sure what it was...after about 20 minutes it hit me. I felt as if I was in a car dealership. I was approached by 6 sales people in 20 minutes. Finally made a purchase and asked if they made commission and was informed they did not....???? Plus, the place is way overpriced. Not at all a "best buy"

Pete Curcio

Before you go to Best Buy be sure you know exactly what you need. There is not a sales person to be found and most will say that "they do not know". I went to buy a camera battery and almost found it impossible. I

J Butler

Staff gave exact directions to where I would find the product I wanted and answered my questions politely!

Tom Lin

Excellent and knowledgeable staff. Not necessarily the "best" buy.

Chris George

We went into Bestbuy on RT 202 in WILMINGTON De. We were looking to buy a home theater system. We Stood around waiting for almost 45 minutes for someone to ask us if we needed help. We even asked someone if they could get us some help. Nobody showed up, we were blasting music trying to get somebody to come over. And again nobody showed up. This was completely unprofessional. Never again will I shop at Best Buy. I will now just buy online.

Arijit Jana

Less than helpful, especially the car audio department. Went to flash a module that I bought from them and they refused to flash even though I offered to pay. They said that they only do full installations and could help me out with a few clicks. Even the manager in charge was less than helpful telling me to just get a full install and did not try to help. These guys are useless, and I would rather go literally anywhere else to get help.

Joshua Keeler

Good selection of UHD movies, games, and camera stuff. TVs are ok, the sales staff are a little pushy. I've gotten some good open box specials as well, but the floor model TVs aren't a good deal when they sell them to bring in the new models. Often not much less than a newer better one with no burn in or missing manuals.

Jessica Sobotka

I always feel like I'm being followed when I go here.

Justin Lawliss

Staff are all very friendly and easy to find to answer any questions. I bought a new cell phone here and was in and out in just 15 minutes with my cell activated. Plenty of selection for items.

Tim Remick

Excellent service and pricing! Buying a TV, ask for Mario, he is professional and very knowledgeable!

Bret Dieleman

Very helpful as usual have a staff that can answer most questions pertaining to their products.

Jeremiah Henderson

Always greeted at the door. Very pleasant shopping experience

Anthony Waite

If you're considering buying a phone from them DO NOT the last two times i've been its been nothing but issues. I tried giving them a second chance. The deals are good but the staff is horrendous!

Joshua Clayton

The CS was very attentive and extremely helpful, but I went for a specific tv wall mount that they no longer have in stock, despite the manufacturer's website indicating they carried it.

Rae Grossi

Best Buy is the worst place to shop. They do not stand behind any of their products. They do not take things back after 30 days to computers spent around $800 to $1,000 neither work nothing but problems they were HP products. Best Buy will not do a darn thing. Extremely rude to me not helpful at all

boris shnitser

Not organized properly

Jim Munnis

Sales rep very knowledgeable. Good prices.

Rebecca Morris

Great service here! Friendly staff. The danbury store is extremely busy.

Yaa Pokuaa

Nice place to get your electronics

Carmine Courtney

The Best Is At Best Buy

Ron Williams

Great! Best Buy have the best staff!! I'm never disappointed at Best Buy when I leave!! Staff is very helpful and nice.

Brian Gaudreault

Nice staff. Good deals. Decent options.

Nicole

Great place to buy electronics. Zach was very sweet greeting me on my way in & out.

Jim Jacobs

Solid Best buy, nice workers, helpful, knowledgeable, very good place if looking for TV's they have a massive TV section and great deals always going on.

Rodrigo Fonseca

Everything you need...it's in the best buy! Awesome place

David DolerJr

Bought a new laptop online. Easy as pie. No BS, no salesman, no hassle. In, pick up and done, only a cursory question on added service package. No push. Took all of 5 minutes. Then I walked around and picked up a couple of things. Thanks Best Buy for the pleasant experience. You certainly understand that brick and mortar stores are dinosaurs and you have to make the experience pleasant, or we ain't walking in the door.

Matthew Trimas

Smooth transaction to upgrade to my S10 Plus!

Rebecca Borges

The store is not organized well... Very difficult to find things. Also they sold us a Samsung tablet but had absolutely no accessories (as in a cover or screen protector) for it available in store...a young saleswoman rationalized it by saying "there are so many types of tablets out there that it would be impossible to carry accessories for all of them"...ok, agreed... But how about you sell accessories for the few you DO sell in the store?

Denise Johnson

Awesome experience. Did a return, picked up an online order and purchased a new PSP game for my Nephew. All employees were helpful and very courteous. Thank you Best Buy, Wilmington, DE.

Jen E

Never been to a best buy where the staff comes to you 5 times to ask if you need help. A breath of fresh air!

Johnny Hansen

The watch was exactly I wanted. Best Buy salesman was very courteous. If the salesperson & Best Buy wanted to extend the sale of another item you should have custom Apple Watch bands. I had to go to EBay to get the band I wanted. The Original band is to Easy to rip off your wrist. To easy to steal the watch with original band.

sdfert4 .

East to find items and most importantly, they match or beat other retailers

Frank De Jesus

I live here. And soo should you!

susan bruno

I paid my bill but they gave the toll free number to call so that was just as good.

Hakim Heath

Very helpful excellent customer service

Donald Langley

They should clean out around all their docs every Best Buy. When I deliver product there there's always trash there. I believe they need to make a better appearance.

Angel Rodriguez

Buyer be aware! Not even Best Buy can dispute this The truth about Best Buy is that they have 15 day policy on returns, exchanges and price protection. These policies is what ultimately is going to cause them to go bankrupt. This is a place where you'll pay more and after 15 days you will be stuck with the product- even if the item is still sealed and unopened ... Most competitors have better price protection, exchange and return policies. It's time to take your money to those places

Emma L

Good customer service, although a bit pushy. Definitely overpriced, but they do offer price match which is really helpful!

Mya Nichelle

Very good customer Service

Royal Tim

Everytime I call! I wait on hold.. literally no one is picking up the phone! But i bet that guy is standing by the podium right now doing jack!

Diana O.

I dropped my laptop off to get fixed, since it was still under warranty. I was told that it would take no more than a month to get it fixed. I got an email with a track device status link, and it helped me get an idea of how quickly I would get my device back from the Geek Squad. I did not get an email letting me know when my device was ready for pickup or a phone call. I checked the link and noticed it said ready for pick-up so I called to confirm. I was put on hold and then told I would get a call back. After almost a week of waiting for a call or email I decided to stop at the store. The lady who helped apologized for the lack of communication and was just great. The actual staff was very friendly and helpful which is the only reason I'm giving 4-stars. Just know that you may have to call and go in person to the store to verify something is ready for pick up, and don't forget to bring and ID or the pick-up papers.

Karen August

Love the Geek Squad I know people love Amazon but it is so nice to have live in person tech help. I bought a Surface and there was a Microsoft specialist to help me. The Geeks put a solid state drive in my old Toshiba laptop and now it runs like a charm. The tech help from the sales staff and the Geeks is much appreciated!

Luis Guzman

Very nice staff and a huge selections of electronics and software

Jimmy Mac

Great service even after being @ register went to check out another product referred by cashier and other person was awesome even help us get a great sale. Can't wait to try out new product.

YaboyWaffles

Very helpful staff, made it easy to find what I was looking for.

Bovane Bovane

Got an open box item and it was such a lemon. I returned it same day. Time wasted and disappointed. Michael was a great sales rep. Too bad they sell junk.

Peace be the journey

The install Bay employee is very knowledgeable!

Stephanie Green

We walked in knowing what we were grabbing & the CSR was very helpful. He explained a few different options, we picked one, paid, they loaded it into the van & we left. It was quick & easy!

Ronson Smith

Best buys has nice electronics and some nice prices . The only problem I have ever had with them was when I tried ordering something on line. I would never do that again. Go to the store its better.

Tonya Harding

I was disappointed by the lack of care and options from their Geek Squad. The laptop sales person was too busy hard-selling me on their credit card that he chased me away from purchasing a computer today.

Richard Kleger

Horrible . Was sold incorrect speaker for my TV .You cant get thru to store directly. Took 22 mins . to get thru a national number n they were no help. Finally just went back to store n returned it. OVER $ 129 for home service to install a sound bar which salesperson said should take 10 mins to install. My self n 4 others tried everything and could not not get sound bar to work.

Bara Pinto

Fast & attentive customer service.

Kenny Duthie

Had a fantastic experience. We had a good sales rep that really helped us get some things that we really needed at very competitive prices.

Hieu Nguyen

Helpful staffs. Big place with many products.

Dennis Merdian

Order online and chose pickup at store. It was relatively painless for the staff to find my order. I was out of the store in 5 minutes.

Yevhen Samotyuk

Helpful staff, greag open box deals.

Tina Schwartz

First time buying a cell phone at BB. Seamless activation for an upgrade to an existing line.

Sean McCarthy

Attempted to return an item 15 days outside of store policy and was refused. Despite being outside of the country. I would have imagined customer service would take into account these extenuating circumstances.

Kristoffe Brodeur

my favorite best buy in the ne. I ride my bike 26 miles from Center city to go here for the journey. I love it there.

Adam Washington

The customer service was great

Gina Kohr

I didn't like the fact that I had a simple question and nobody would answer it. I was told I had to make an appointment with the Geek Squad and pay for their services. Went to another store and was helped right away.

David Jamgochian

I purshore Vizio are great!!

Seth Dotterer

Do not under any circumstances use Best Buy for any appliances. Never had to write a review like this, but we just had a horrible, 8 week nightmare after buying a microwave from them. We ordered the microwave in early December. 1) The first delivery date came, my wife called out from work to be home. They never showed, because it wasn't in stock. OK, problems happen. 2) We call and reschedule. The team that arrives to install has to borrow a piece of scrap 2x4 to install the microwave (what?) overtightens the install bending the frame, and inadvertently drills into the fan, so that when the microwave run, it sounds like someone stuck a knife in a fan blade. Also, if you turn on the vent, now pieces of sawdust fly in the air because he jammed up our vent with wood shavings. If you turn on the vent, you get 2x4 in your food. Of course they left without testing anything of this. 3) 15 minutes after they leave, we discover how messed up everything is. Call back. Next appointment scheduled. 4) Next team arrives (third day off so far) and they come in while one person unloads the truck, the other guy comments how horrible the install is. Second guy comes in and says 'you're not going to be happy - but when we left we saw that the box was dented in, and sure enough, it's dented on the side of microwave'. He recommends we refuse it. So we do. 5) Another day off (fourth so far). As they were on their way, they called to confirm that we had the microwave, cause they didn't have one. (We didn't have one.) 6) Random person says they'll call us with the next scheduling date. We never hear anything. 7) Call to complain. On hold for 20 minutes. Get Best Buy employee, they have to call the store and talk to a manager. On hold for 35 minutes. They incorrectly write up that they took the original microwave back instead of the dented one. (at least it wasn't the original one.) Say they will refund, which is the first gppd thing I hear. 8) Best buy refunds me $10.08 9) Get a random email that Best Buy is coming the next day (we're not scheduled to be off work for the 5th time though.) 10) Call local Best Buy and ask for a manager. Get hung up on. Call national Best Buy to explain the mess. Get disconnected. 11) Call back, furious to high heaven. They say how can they pick it up when you don't have it? I explain that I do, because I'm an honest person.. he says, oh, well I can cancel this one, and earliest I can schedule a pickup is two weeks from now on a Saturday or I can take it back to the store myself. OMG! I've wasted four days off of work, and $350+. I will take it back, but I know they're going to give me grief. SAVE YOURSELF THE TROUBLE AND RUN THE OTHER WAY.

Sandra Fitz

Randy is super smart! Shout out too all the phone techs at Best Buy!

Joanna Holder

We went in to replace our sons laptop for a chrome book. The associate that helped us was very knowledgeable. We were able to make a satisfying selection and the chrome book works great. Great customer service!

Tristen M

The store is clean and it is easy to find help.

Ted Munda

General Manager helped me. Fantastic service!

Jeff DeBeech

I love this store. The reps are amazing. Very knowledgeable and friendly. They remember their customers.

Duane david

I thought I would drive here to buy a chrome book..found the one I wanted. Naturally, it was not in stock. That is the main reason I do 95% of shopping on line..just not worth the gas and aggravation. I can shop on Amazon find anything in any size any color..and have it two days.

SL Troupe

Love this place. Customer service can be somewhat better.

David Weis

Normal Best Buy store. Nothing too special. Seemed like they were short on equipment

Sunil Raheja

One of my best places to go and explore new tech is Best Buy. And specifically this Delaware outlet had the most friendly staff I have ever come across. The rep named Renel was super helpful and went above and beyond to get me the best deal on my macbook pro. Thank you so much Renel. Thank you Best Buy.

robert wilson

Outstanding place!

Ka Man

Used to be. My daughter now calls it worst buy and I think she's right. Especially Norwalk. Very bad experiences. Don't comprehend what customers are to the store. Managements fault.

James Savage

U need it they got it, very knowledgeable employees

ed cole

Was sent to Best Buy by Verizon for z glass protection cover for my Samsung Galaxy S7 edge. Best Buy said Verizon didn't know what they were doing, because they don't carry anything I can use for my old phone.My glass screen has several cracks in it where I am getting glass splinters in my fingers. Offered no help.

darien stebbins

I went to buy some accessories for my car in the mobile audio department. the installers were quick to come out and asked if I needed help and were friendly and knowledgeable. I didn't expect to have a good conversation but ended up meeting somebody very cool in the mobile audio department.

Richard Glehan

I went to the Old Navy store in the Danbury Mall to buy some jeans. The choices were daunting. The sales person named Chris was an absolute delight. She helped me find the color, the size and even helped me put together the jeans that would give me the best discount and incorporate the Old Navy discount. It was so refreshing to have someone who was both knowledgeable and have such a upbeat personality. Rich glehan

kyle trocolla

Very good. Not the most authentic Mexican around but very good .

Steven M

Large store. Well stocked. The staff is pretty helpful and Alex at the front desk is a very friendly person upon entering and exiting the store.

Norman Diggs

Great customer service. Brought a brand new laptop gave me helpful advice. Left the store with lots of knowledge. Great Job

bret silvestri

It's a Best Buy if its on sale

Yesenia Figueroa

Great deals on latest brands with best selection.

dylan resciniti

Not a bad one not like the one at home but just as friendly

agnes homoki

A great place to go if you need help, advise from a professional when you buy a new laptop. In Springfield store Shehryar Siddiqui helped me find exactly what i wanted and made it possible to get it on the same day. Thanks for the professional help I'm very happy with my new laptop!

Sashi Pal

I went here on Black Friday, and they have very good deals. I think best in the market. Best buy guys were also very helpful. It is little difficult to figure out where all items are kept. If they have map in the entrance, that would really help.

Jim Carey

Sales rep was very helpful and easy going. I had no intention of buying but they had a tremendous sale going on. I have been watching the price of the appliance i wanted and their sale price was approximately 25% lower.

Gwen Gibbs

Best buys is a great place to shop, I've bought tv sets, computers, iphone watches, phones and other things there, I was very satisfied with everything .

Henry Bowers

Big, typically crowded store. Helpful staff; I think greetings are mandatory but the staff are not pushy. Check store inventory online if you know what you are going to buy. In this store, just because it's on sale does not mean they have it on the shelf. Don't be the guy that walks away disappointed, like me.

William Powell

They beat EVERYONE. GOOD DEALS GREAT SERVICE HASSLE FREE ALWAYS WHEN I GO.

Herb Krate

They did what they had to fix my problem

Arlena Diep

Mr. Antonio Young is the man to ask for assistance in the desktop and laptop section of the store! He was so knowledgeable of each individual laptops and he knew all of the pros and cons. This helped me out a lot because he cared about why I was interested in investing in a new lap top and my purpose of utilizing the computer! He had excellent customer service skills and cares about his customers! Thank you Mr. Antonio! You saved my life and I love love love love love my new Microsoft Surface Note and my pen!!

Sarah Gallo Becker

Fun place to browse, and have bought stove, computers, and accessories here.

reborn183 .

Excellent Product and good services

Bronwen Sosangelis

The sales associate was extremely helpful. Set up my new sony bluetooth speaker for me. So, when I got home it was play ready. FANTASTIC!

Steve Verucci

My wife & I went to Best Buy to have our computer fixed by Geek Squad. We spoke with Dan who was very helpful & answered all of our questions.

Daulton .

Good place to get electronics and excellent service. The only bad thing is that I bought a radio and was going to wire it myself (which I did successfully) and when I had questions about the wiring kits and brackets the employee that helped me didn't know much about it. Her response was "well it says here you need it so you should buy it" that's why I gave 4 stars.

Alexzander Brave

I am very happy with the my experience shopping at Best Buy.

Jurassic Jordan

Good clean store. Helpful staff.

Russell Simpkins

It's a great store with a great selection.

Shiv Ganesh

Large store with almost every type of electronic device available (appliances, computers, phones, video games, etc.) There is always someone to help as there are plenty of blue shirts scattered around the store. Service can be a bit slow at times, even if there is a short line.

Riria Revenna

It's the one place I go for any type of technology from laptops to phones.

J D

This store used to be better. Now its messier, less organized and has a smaller selection

Teresa Garnecho

Fantastic I was looking for a dehumidifier today, after going to 4 different places, this was the best for price and service .

Gary Lam

In the days of Amazon online dominance, it's always good to have an opportunity to see and touch before purchasing and Best Buy is quite good at it!

Mitchel Mcgarry

This store has great staff and is less busy than most stores. I have been a customer here for years.

Jesse H

What a JOKE this place is. I bought a TV on Jan 29, and the picture was horrible. so i went to the store picked up a better TV and placed a return on the one they delivered. The returned TV was picked up on Feb 5th, and here it is February 25 and they have not credited me with anything. I have been on hold for an hour. Some kid name Josh picks up and doesn't help me, but just transfers me eventually back to himself. I will NEVER spend a dime here again. I just spent over 2k on my TV (which i am now returning as well) and was going to spend well over 1500 on my surround sound. PC Richards will now get all of my business.

BISKIT Garcia

Only training the employees had was to come up to you when you walk in. Other than that it's pretty much a bunch of guys that don't know anything and all have attitudes. Not representing this great area. Do better best buy.

Vic Noll

I needed a replacement part for my computer. The one I was looking for was out of stock person a salesperson discuss my problem with me and made a suggestion for a different part. It was slightly larger work better and then I walked out of the store with what I needed. The sales person I work with was very good.

George Kershaw

Commissioned salesperson (Roan) told us about a 20% discount, but at checkout the cashier (Leyda) said it was 10%. Our request that Best Buy should honor the 20% was ignored. On the way out we saw signs for the discount, it was 10%, suggesting the salesperson was likely aware.

krithika S

I visited Best Buy to buy universal HP charger. No hassles. Staff are very friendly, knowledgeable and helpful.

T J

We were on vacation from FL and a piece of my sister's dj equipment died and we needed a specific part. They didn't have any BUT there was a piece of unrelated equipment that used the same part, so we bought it, removed the part and tossed it. The guy there super helpful and helped us get what we needed - we were screwed otherwise. I can't remember the guy's name, but he was in a wheelchair. Give the dude a raise - he saved the day! Our nephew's wedding reception was the next day and she was the dj!!!

William Perdigon

I asked the guys in ths cell phone department to bring a moto phone up so I could buy it. Left me standing there for over 20 minutes. Hell, the samsung rep was more attentive then the employees. I left and ordered the phone on Motos website where they offer a military discount. Shame on you Best Buy

Janet Kledt

Great experience! Bought a new TV and speaker bar. The people in that department could not have been more helpful. Very very knowledgeable about everything in the dept and even helped us stay with our budget!

Joe Buontempo

Your just never disappoint when you eat there. Food is always awesome.

Debra Funari

Good selection, plenty of people to help you

Mike Hubler

Great service,ordered online picked up in store they even loaded it..

Carter O'Leary

I should preface this by saying I understand where they were coming from. But the way they handled it was insane. I had a friend, a foreign national, with me, who was there to spend a LOT of money on a lot of different things. I understand that I look like a punk. We were walking around shopping, and grabbed drinks from the cooler. Refreshed ourselves while shopping. literally as we are shopping minding our own business, we get approached by like 5 people on some LP! Over two beverages! We were actively shopping. They cornered us and demanded we pay for the drinks right then and there, even though we had more things to pay for. I recieved serious attitude when asked if I could settle up on other items, and again when I asked for a bag to put my now empty beverage in. They were literally so demeaning. The sales associate "just following orders" knew how stupid the situation was, but that doesn't change it. The simple fact that the black shirts had him that scared to say a word just goes to reflect the garbage culture of that location. Never had a service issue there before, so I really hope this was just for an LP training session or something. They're lucky it was just me and my friend who doesn't speak English. It was absolutely absurd. I will actually not patronize this location again unless forced to. I feel as though I should have made a much bigger scene.

Michael Pjura

Repaired my car starter. Great job guys.

Linette Stevens

Used the Geek Squad for my computer I couldn't get to reboot. They were very friendly and helpful, saved my data.

Donate Rockwell

Very helpful lady at the geek desk. She fixed my problems with a cheerful aditude and humor.

Mike Magyar

This place is awful I've repeatedly asked them to ban me from the store so I can't spend my money there. Other than that, clean store with helpful employees. Most of the time

nancy joyce

Great experience . A pleasant man helped me with my problem for free &it took about 45mins.

Chynna Rae

Staff conversations going on all over the place with each other, walked around and only when I was turning to walk out did anyone even bother to assist. Prices are high, and was shocked to discover that I could actually find cheaper cost at the local Home Depot.

Stephanie Simoes

Great store, friendly staff.

Rytas Vebeliunas

Great location off of route 202 - friendly staff and nice store layout!

phillip royds

This store should be considered when you want an up close and personal look at things you consider buying. The store is very clean and well organized and the staff is very professional and ready to answer questions. I purchased a JBL bluetooth speaker, which was outstanding and on sale.

Michael Bongo

Always a good experience. For me it's a fun place to visit, and everyone is always very helpful.

Carlos Calhoun

Always Great people willing to Help

Sean Curry

The cell phone salesman couldn't be less helpful He didn't know any of the sales. I had to tell him what his sales where. Zero help Was told I need to wait for the "att" guy to help me buy a new phone. . That guy was summoned from the back after 20 minutes of waiting. Another 10 minutes and no show. I went to att store for proper service. Don't waste your time here for a cell phone. Rude and lazy.

Harry Sherman

Bought a computer here. Staff is helpful and prices are good. There was a sale right after I made the purchase and they processed the difference for me no hassle.

Varun Sharma

Unfortunately the employee I had to deal with had serious attitude issues. I checked in for an online pickup that generally took less than 3 minutes in the past. Half an hour after I scanned my order pick up code and provided identification proof and I still didn't received my product. When asked nicely that this is taking way longer than it should , instead of any sort of apology or an acknowledgement, the response I got was :- "yes we are working on it" . Come on , have some decency of accepting that there is a delay in the process and have some sympathy on wasting 30 mins of your customer's time. I understand this is a one off behaviour but wanted to share my particular experience.

Kurt S

Best Buy - What can you say? The store is huge, the staff is plentiful and helpful. The access was easy in and out. I was able to lay hands of a few products and my intent to purchase was stalled when I could see a few other options. I left w/ a need for more info, did my research, and returned to make a purchase. The staff was helpful for sure. No real pressure, and not overwhelming on the number of approaches to assist. I use BB at home and away, and will be back to the store in the future.

Wesley Glowitz

Very helpful staff, always able to find someone with a decent amount of knowledge about products. Could be stocked a little more but still a great place to shop for tech stuff

John Adams

I have made many purchases at this location and recently I have used the online purchase/pickup in store.. On one and only one occasion did it work smoothly. On more than ONE occasion I have been spoken "down to" by an associate, have had associates who were outright rude, and one associate who gave false information about the computer I was looking at purchasing. I have reached a point where unless an item is on sale substantially enough to justify the rudeness, lack of knowledge, and lack of floor presence for associates when you actually do need them, I will buy it somewhere else or find a competitor even if it's slightly more money.

Scott Mahoney

It's a Best buy........ Typical. Everything you need

Trung Tran

I didn't have a bad experience. I knew what I wanted and they match the same price on Amazon. Just had to show them and it was a quick approval on the price match.

Patrick Roche

Great best buy! Will price match competitors online retail stores. Salesman and women always active and trying to help.

Roosevelt Campos

Great shopping experience. I love the fact that I can view and touch and sometimes experience the products that I'm researching to buy.

Livin Danbury

Went in to buy a Printer. Andrew helped me get my printer, did a price match and also helped me with my Bestbuy card application. Andrew also explained the card information in detail. He made my shopping experience very cool. Will definitely go back to this Bestbuy to buy more !

Vlad V Kilmor

Large parking lot - mega store, so far so good, been going here for 5 + years

Ricardo Asan

People were nice and helpful. Found what I needed fast and was able to go about my day.

s kingjr

It's a Best Buy and I always find these stores not logical in their layout. Nevertheless, they do have a large selection of stuff and plenty of parking, free of course. They're pretty easy to get to. I haven't been in other Best Buys that were any better as they don't make the checkout process easy. It's like three people at a time have to take care of each customer and none of the cashiers seem to know exactly what they're doing. Oh well.

Mike Wagaman

Great service. Took an old TV there (cathode ray type) to be recycled. They were very helpful in getting that heavy thing out if the car and onto a cart. They do charge $25 to take it.

Uncle Steve

Great store. Good service.

mike iveson

This store is fantastic. The staff are really engaging and personable while being professional. I usually prefer to shop at this store because of the experiences ive had. I usually order online and pick up in store at my earliest convenience.

Caitlin Lewis

I had to return a TV that I purchased online and I was happy they had one in store

Alana Smith

Easy to find what I was looking for, start we helpful. It's wasn't packed on Saturday. Check out was quick and return policy was clearly explained.

Joe Doris

Just doing my part to stimulate the economy by buying a gigantic TV. The associate Named Chet knew everything about everything and was easy to talk to and helpful without being pushy or trying to upsell to me. They have a good team of helpful people here in general so anyone can help you in any department but ask for Chet if you need help in electronics. He knows everything.

ramon montero

Great service

Sei Drake

Don't bash Best buy they've turned themselves around and have a good focus on customer service

Zach Wood

Helpful people inside.

Karolina Block

This is my go to store for all needs relating to technology. The staff is very friendly, knowledgeable and helpful. They are not pushy. Rather, they take the time to identify your needs and match your needs with their products.

Stephen Difabio

Customer Service was Excellent and Right On Point !! I Will SURELY. Return For More Purchases!

Warner Arthur

great staff made it easy

Matthew Broderick

Keep trying to get a hold of the watch department. Left my information multiple times. I was never called back. I guess they don't want my business.

Ian Chang

Rep, was helpful bought portable ac . He helped me take it out of the box so that I can fit it insidemy vehicle .. (price match)

Cory Sullivan

Had my car stereo installed at the tech did a great job. Would recommend to family and friends.

Colette Jacinthia

We went in and an associate led us straight to what we needed! We were in and out quickly!

Joymalya Banerjee

Good stock of latest electronic gadgets with knowledgeable staff

Rebecca Miloradovich

I tried to buy an iphone up front from here. The man working the desk tried to put my password in 3x and said he needed a pin for a verification code. After he clicked a few things he had changed my Verizon account password on my phone and locked himself out of the account on his computer so I couldn’t get the upgrade without waiting 30 minutes. My password hasn’t changed in over 10 years and Verizon said it cannot be changed back and I’m upset he didn’t inform me what he was doing. Also I went to sit on a customer stool and there was sprite soda all over it. The whole purchase was a nightmare and I highly would not recommend this store.

Eds Williams

Nice place to but

Alexander Flynn

Can't say much. It is a Best Buy - nothing remarkable. Nothing out of place or unclean. Not nearly as good as a Microcenter and a far cry from Fry's. The nearest Microcenter is too far away and I'm certainly not going to California to go to Fry's.

Zoe McGonegal

This place is bunk, yo. As we all know. Only shop here as an absolute last resort.

Glenn Thomas

Good place to buy from, good supply electronic Equipment.

George Foreman

Helpful staff, this location seems to be very large with a big selection

Kelsie Cicalla

I ordered something online and did In-Store pickup. The staff made it so easy. I walked right up to the counter with no line , even during the week of Christmas.

Peter Martin

Great experience while buying a dishwasher in this place. The sales supervisor Mark knew what he was talking about.

Cassandra Moody

My experience buying a washer and dryer at Best Buy was not good at all. We spent tons of money on a new washer and dryer with a stack kit along with hoses and a dryer vent kit. Delivery was scheduled on a Wednesday 12-6. I took off work that day to be there for the delivery. When the delivery arrives, driver is rude and he tells me once he gets there that he does not have a stack kit in his truck. Tells me it is all the warehouse’s fault and he cannot do a thing. We asked for him to at least install the washer. He then left our house without saying a word and left all of our doors and back gate open. I went into Best Buy afterwards to inquire why stack kit was not on the van and I could not have my appliances installed. Told me they will schedule me for Monday at the earliest and will try to push me in for Saturday and will put in for me to get some type of compensation. Also said someone would give me a call the next day to make sure everything was still good. I got no call the next day, just an email saying my installation is schedule for Monday for 12-6, which I never said I actually could do. Very disappointed in customer service. No one cared there if I was happy or not. Never going to Best Buy again.

Phil Imbrogno

Good place to shop for tech appliances and DVDs

Jason Novy

Great prices. They price match almost every store around. Polite and helpful sales people.

Kenji Fong

Good thing it's in Delaware and thank god for price match. Employees are nice, but can be pretty dumb with price match sometimes.

Dana Macy

I'm lucky my Best Buy is staffed with the most courteous and helpful people. Usually its lazy rude early 20 some who hate life... lol Not here!

Samara Hamilton

I have been trying to call and get through to a person at the store for the last 30 minutes no one answers or the auto answer system puts me on hold and then hangs up on me, very frustrating! I have a simple question I need to ask a person.

photographer mvs

Its a Best Buy! Some of the employees should get some training before advising me on expensive purchases

Robert Ferri

I could stand in front of cell phones for ten to 12 minutes in a empty department save for six associates and never be offered help. Then again I could stand in front of ink display with my selection already in my hand and three associates will offer help. Weird.

shobana devi

Customer service is very bad. We have been waiting for more than an hour. Still no one turned up

Amber Wiley

Store was tidy, staff were friendly and helpful, including with my elementary age kids.

Mrs HereToHelp

Had a lot of activity but only one associate had a helpful and friendly attitude

Francesca Colella

I go to best buy for a lot of my electronic needs, but this time unfortunately they were unable to help me fix my computer as they could not get the right part (although in their defense, it is an HP pro book from sweden). I'm really heartbroken about this because I've never been able to find a computer up to this standard of quality, and best buy did not offer any other professional series laptops in the store.

James McClain Jr

Standard BB folks are knowledgable and friendly

DavidKarrie Kershner

Wayne was great! He was able to find a dishwasher quickly at a great price.

Frank Johnson

Excellently large displays of goods. That eased my ability to choose exactly the right TV. There was always a friendly clerk nearby to help and answer questions, and the staff was very okay with my request to actually plug in my chosen TV and show me that it was working in all respects. TV price was less than Walmart's. All in all it was a very good buying experience.

Lee Jankauskas

Clean, friendly, online orders quick to pickup

Alexis Quiles

Got a great trade in for my 8 year old laptop

Judy Ochoa

Amazing service ! I ordered an item that was needed before Christmas & it arrived the next day !!

Jakayla Herring

They help you very quickly

Dominic Perazza

Did not go there

Patta Waay

We had a wonderful shopping experience. There was an abundance of staff who are extremely knowledgeable. They allowed us to take our time and look without having a sales person come up every 3 minutes. I brought my son a gaming mouse that was reasonable. Definitely will be going back again

Michael

Consistently pleased with purchases and knowledgeable sales staff.

Johnny Dubs

Generally I don't have a problem with Best Buy, but my last couple of experiences were a little lackluster. First I needed a new cellphone. I spent some time looking at them and talked to a representative. He knew which ones I was torn between and gave me some time to think about it. When I made my decision, he told me that they don't have that one in stock. I asked about the other one and he told me that one wasn't stock either. When I bought say this, I can don't mean he checked the computer and found this out. He literally knew this of the top of his head Seriouslyold this could have been told to me before I spent time thinking about which one I wanted. I also had a problem with a gift card I ordered online for my son for Christmas. The only reason I ordered it online was that they said they could ship it to me in two days. The day it was supposed to arrive, I received an email stating that it was delayed. So I went to the store and they told me that I could buy one there, but they could not cancel my order. Seriously!!! You are the same company this should be seamless. So I bought the gift card at the store and on the way home received an email that the one that was delayed just shipped. Taking things in stride, I decided the other one could be for my other son Well, shipped is kind of an overstatement. They created a label. UPS didn't pick it up for another week... And then UPS flubbed the delivery (Not Best Buy's fault, but it didn't help the experience). I finally got the gift card last Friday (after I got home from looking at cell phones they didn't have in stock). I gave it to my son. He went to redeem it and it didn't work. Checked with the online store and they informed me the card was never activated In hindsight, i should have known better, but I went to the store to get this resolved and, you guessed it, they couldn't help me since I ordered it from the online store. All in all, I do like Best Buy and I have had other good experiences there. That is why I only dinged them two stars. Because 3 stars is supposed to be average, and the overall service I receive from them is average. Just know this, if you order anything from them online and have a problem, don't bother with the local store. They are literally helpless.

Joseph Adams

Good prices. Wish staff more knowledgeable. Need more flour personnel. Parking great.

Thomas Culkin

Their returns policy can't be beat. Having 15 days to decide if a new laptop suits you is a decided sales advantage for Best Buy. Plus, they never argue or try to invalidate a return; the return process is hassle-free. Way to go!

Diana DeWalt

Haven't been in Best Buy for a few years. Couldn't believe the change. Wanted security light bulbs that activate with Alexa. First gal that helped us not so helpful and easily distracted, taking off with another customer. Second blue shirt was knowledgeable, helpful, courteous and patient. Even helped us get a deal when a sign was misleading. Pleaded our case with manager. Will definitely return...probably for new phones.

Masayoshi Kazama

Great place and great staff

Erok Noir

Great selection of electronics. Friendly customer support staff. Good prices

gummybear games

Easy to find what you need

Jody Mccabe

Best buy is a pretty good store they have pretty much any electronics. the only thing that I don't care for is there are so many workers that they bombard you.I like to go to the store and try to find what I want and if I have a question I'll find you standing behind me I'm sure. But some people really like that Hands-On and for those that do their perfect.

Thomas Severino

Very nice store and helpful employees

Hope Heller

Sales staff seemed more knowledgeable than in the past. They honor price comparisons and do not work on a commission basis. They were helpful in finding what I needed. Store is light and clean and there is loads of parking.

Hannibal Chow

If you get lucky with good employees who don't try to rush you out or lie or waste time then it's a good experience. If not...well.. it's a gamble

Bryce McElhiney

Went to the store specifically to look at the Sony line of cameras and had an amazing time speaking with Carl, their Sony expert. He was very knowledgeable and answered all of my questions about the cameras and helped me choose the camera that is best for my needs. I can't wait to go back to get the camera!! Over all amazing place and would highly recommend talking to Carl for all your Sony camera needs!!

Pauline del Rosario

I came in for my appointment at 10 AM to pick up my computer. After a long waiting time, I find out that the Geek Squad Staff won’t be in until 12 Noon. Tell me what’s wrong with this picture.

Jeanette Ruffat

Love best buy!

Duane Plank

Friendly and helpful tech support!

Rob Fisher

I feel like I know more about the products they have than the associates that work there. I'll shop here for the sales tax savings but do my research at home.

Joseph Thomas

It was a great visit. I got what I needed, and the statt was great.

Kyle Trocolla

Go see Casey in cell phones hes not real handsome but hes smart helpful and knows what hes tslki g about.

Ashley DRose

Im basing my rating off of the man who was in the laptop/computer dept. I had several questions about purchasing a new laptop and every question I had he couldn't have been more annoyed. Then after I made a statement this man ARGUED with me, literally argued with me, telling me I was wrong! In no shape way or form do you tell a customer they're wrong, you educate them RESPECTFULLY. Ive been in customer service a very long time. He, obviously, has not or he doesnt enjoy his job, in which I suggest he get another one.

Eric Beck

Good place. Helpful knowledgeable person helped me. I wish I remembered her name

D Love

Everything is easy to find and there's always an associate there to help you if needed.

Lou Menendez

The rep I dealt with in the Windows/PC was very knowledgeable, articulate and pleasant. I've been in IT for 44 years.

bob fulton

It was like walking into stupidville, nobody had a clue what they were doing, you would think for black Friday they would have a better system.

Priscilla Parzuchowski

Very busy but alot of clerks however I had to ask for help even though there were clerks not helping anyone

Tonyia Guy

I was not satisfied with the results of my visit. I was told to go and order what I needed off of Amazon. I came to the store to purchase what I needed. Why couldn't the associate take the time to order it for me. He was too busy to take the time. The computer Tech on the other hand was awesome. Thomas thank you for the information, and taking the time with a customer

Rachel Clark

Fast no pressure sales, floor models are the way to go

Kevin CK Sit

popular stuff can be found

Curt Alfredo

Me got the best buy ever!

David Mattson

Love this place. Great business model. Great prices, great service, and a great experience. Always happy after I shop here.

Eva Deaddio

Geek squad EXCELLENT!!! Sales person Stefano was fantastic we are old and not computer savvy and he had patience with us and explained everything to us and told us what was the best thing to get. Thank you Stefan oh and thank you geek squad

Alex O

Hey, it's apparently the busiest best buy in the nation. They always seem to have items in stock and never have to wait in line very long. I love having this one so close to my house.

Bernard Paquette

Magnolia section was visited, very helpful & knowledgeable about what TV I was targeting,helped my decisions between LCD VS OLED.

paul d

Good staff. Good variety of products.

Billy Terry

I appreciate the sales associates asking if I need help, however three came over to me within the matter of five minutes. I felt pressured by them. Otherwise, I always buy my electronic goods from Best Buy in Danbury and never have issues

Jim Robins

very helpful and knows their products

Katelyn west

I had an appointment to repair my iPhone screen, after waiting 45 minutes I was told they didn’t have the part to fix it. When I asked if they knew how long it would take to get it in they had no idea and said I should try another store.

Michael dmitry

Had quick efficient lines and customer service.

Dino Vogiatzis

Fantastic store! If I could give it 6 stars I would!!!

Stephen Pomraning

If you research products online and make a purchase decision, best to order for Online Pickup, especially for smaller electronics and accessories (may want to physically hold/view larger purchases). Had several instances of doing research only to find the item impossible to locate or out of stock once in the store. Best advice I received from an in-store assistant, who could not locate my intended item (phone screen protector), was to use my phone, go online and order for pickup. I did that, went for a coffee at nearby Barnes & Nobel, and then strolled back to BB to pick-up my item.

Deidre Hebert

Very helpful staff knowledgeable on all products. I enjoyed visit.

Louis Mattegat

Great and friendly staff. Very willing to explain and offer advice. My electronics place to shop!

Dan Smith

The security officers were very nice and all staff members looked energetic and upbeat

Lynda Wilkinson

Very helpful staff, helped me load a car into my mother's Car in the pouring rain and Did so with a smile on his face…

Brian Piechowicz

Level of assistance really depends on the department. Went in to potentially but a few different things, a computer and a smart watch. In the computer department, there were no shortage of knowledgeable people to answer our questions, guide us through the process, and we couldn't have asked for more. Unfortunately the same couldn't be said regarding smart watches or their "Samsung Station" (at least on this day, which is why they got 4 of 5 stars)

Susan Funk

I went in to Best Buy to look at smart watches. I was unsure what to buy. The sales person couldn't have been more helpful. He didn't pressure me to buy what he wanted to sell, he helped me pick what was right for me. I would definitely shop there again.

Marie Sorbera

Best Buy truly has best buys. Their sales staff are knowledgeable and accessible. Beautiful store and lots of choices. Technology reigns.

William Herl

Slow and I mean slow customer service.

Alexandra Cummings

The staff here is extremely helpful and kind and worked with me and my sister as she tried to activate a phone. There was so much trouble trying to activate a cricket phone that took over an hour and they patiently worked with her in order to activate the phone and got her a new phone with a different company because the help line for cricket had absolutely no idea what they were doing. I want to thank Tyrie and James and Terrance for helping us.

jelm franse

Info was adequate, friendly staf, ok prices

Nadia Lighty

My husband and I went in to buy ourselves 2 Samsung smart watches the staff was helpful in showing us what we need & giving us insight about the product. We also looked at other items that we are intrested in buying in the future. There was always an employee knowledgeable about products we looked at.

Phillip Eberhard

Trying too get someone to answer the phone is nearly impossible! Tried 4 times and wait each time for over 10 minutes with no answer.

Eric Schofield

The store is clean, displays are nice and organized and the store appears to be well stocked.

Gail Robinson

I spoke to a few people in different departments. They all were so helpful with the questions that I had. They don't work on commission so there was no pressure and they took the time to help me.

Gerib Eller

Managment and seller the same bad service

edward hagele

Competent employees who have a good attitude. I was helped by a knowledgeable and not pushy employee who did not upsell the TV I wanted and helped me to the door.

Law Tem

Good l Place for electronics

Ronnie Esquivel

Plenty of parking. Helpful staff.

Gregory Hester

Still my favorite electronics store

Chris Hentschel

My favorite Best Buy store. Local, tax free, great selection, and friendly staff that always seem willing to help make your visit worthwhile.

Bob Shortlidge

Large variety of Electronics and mote. Knowledgeable staff.

Carol Keller

Easy in and out; salesman was knowledgeable about the product I was looking for!

Douglas Mukhtaar-Al-Saadhl

It's best buy what's not to like, helpful staff, price matching...best of all you can try things before you buy.

Kristen Barton

Customer service was great. They helped us with our return and with finding a computer that would better fit our needs. They made sure we had every accessory we needed for when we are on the go. Great team!

Senthil Palaniappan

Staff's are frequently asked for technical support for product

Sandy Schupper

Knowledgeable sales staff. Pricing is not always the best but they do have a price match policy. I prefer using Amazon

Brandon Keller

Staff was very friendly and helpful. Got what I needed and got out quick.

Arno Sokk

Good deals. Helpful employees

cindy ruth

Everyone at this Best Buy is extremely helpful. I am not a tech person and every time I come to this location I feel like I get true service and excellent advice from staff members.

Shawn Reimerdes

I was looking for an Apple IPad cover for my mom and the Lady quickly found exactly what I was looking for and helped me out the door before I knew it was going on. ;). There are very efficient workers at the store.

Peter Stonsby

Really great sales help

Amanda Bunting

Waited about 10 minutes before anyone asked if I needed assistance. Associate was helpful

Sandra Johnson

great prices and customer service

Kevin Fallon

No different then your local best buy

Michael Adams

Very nice store. Very helpful staff. I got a fitbit 3. I am enjoying my new fitbit 3.

Jim Boy

A 5 star experience. I couldn't find what I needed, but I met, probably the two of their best employees. One of their floor workers, and the manager of their auto installation group. Both were very knowledgeable, and went above and beyond to try to resolve my issue. I would drive again from PA to the DE store if I had an issue. My only regret is that I didn't get their names, but they both deserve a raise. Listen up, Best Buy.

Michael Grossi

Very helpful staff and what a variety of up to date technology .

Norah Conrad-Spencer

Thomas is the person to go to. Very knowledgeable and friendly.

jason graca

Not too bad a place

Bernadette Behler

The one star was up for the sales man I had, Mike Nunez, in Danbury CT. location, very good, knowledgeable. I would never shop again at best buy, the worst customer service. Bought 4 appliances, had a 6 hour window for delivery, 10 minutes before they were to deliver, they called and told me they had to reschedule, 10 minutes, I thought I heard wrong. Over a week to get them and over 6 weeks for the fridge. Outrageous!!! Never did I get a sorry, the manager, total idiot. I asked do I at least get to keep the $ gift card and they said No because I cancelled the order NO that it was a promotion, I told them well, that certainly is a incentive to come shop at your store again.

Rajesh kumar

Perfect store, no tax and great customer service. I'm an elite member, so no problems in any returns or anything.

Debbie Laroccs

Liked it but could have had a little help finding things

Tim Martinez

Excellent service.. helpful people.

Panthiel Mayfield

Kinda was upset because they couldnt set up a galaxy watch if I bought it from them

Adalberto Rodriguez

Always clean and welcoming, my go to place for all of tech toys.

Cassie Erikson

General employees were kind, but one of the managers was a little curt and didn't seem to care whether or not he had our business. After spending thousands of dollars in appliances and technology in this store, we were surprised and irritated at how he behaved, abrupt and rude. Other than him, the quality of the products we've purchased were stellar, and the geek squad has been very helpful in fixing all of my technology in the past. I don't recall the person's name, but he was an kitchen appliance manager, and our interaction with him left a very sour taste in our mouths. I still recommend the store- hopefully you don't run into him.

Cheryl Danion

No inventory and the sales person was trying to sell me the wrong accessory for my item. When I told her it was the wrong one she argued with me. Poor customer service!

Darla Wilson

Good location! Great display of products and sales.

sengelbr .

As far as Best Buy stores go, this is top-notch. Large, well-stocked, friendly staff that is ready to help.

Rob Reagan

Typical big box stores, no real flaws, friendly employees.

yankeefan42A .

Went to see about getting computer fixed. Need a new hard drive.

deep in the dank

always got what u need and the help is phenomenal

Bruce Mazzella

Great prices. Lots of choices