Reviews of Best Buy (Computer Repair)

Caleb Dietrich

Great service! employees helped me find exactly what I needed. Amazing deals too, gotta check them out.

Jan Ertl

It's best buy..awesome!!!! Michael in phone service was very knowledgable and helped correct the pop up problem on my phone...thank you...

barry Smith

Came in on Labor Day weekend to purchase some new appliances our salesperson Daniel was the best! she made the shopping experience very enjoyable we were in-and-out within an hour.

Christian Slocomb

I got my computer from here and it made me have fun. My step vrktehr also got a free you that mare him provide to dance hard.

Connor Rose

Good service! I had to wait in a long line during a weekend, you could tell the staff were working hard and helping everyone as fast as they could. I also constantly find new sales. The staff are very helpful and make sure you find what your looking for.

Isra Paredes

Nice place to buy electronics but expencive

Mark Baker

Very poor customer service there was a guy with a blue shirt and a bad attitude at the geek squad desk he was just rude and had no clue how to set an appointment so I left and went to thy best buy at Colorado Mills thay have good service with pleasant people that know what they are doing

Robert Reece

Nice store location, decent product selection and knowledgeable staff represent the chain store here. I have never had any problem with pricing or inventory when shopping here. Good customer service experience adds value too. Recommended for sure.

m Gunter

Seriously nice customer service, everyone we passed said hello and asked if we needed help. We were waiting on my husband who was back buying a surface pro, and the man in the tv area started the movie over for us and was super nice.

David m

I like that best buy good service

Aaron Rines

I can't catch a break with this place. The guys in the car install room don't like.doing their jobs

Stephanie Dial

Michael and Justin at the Best Buy in south Lakewood were wonderful! Amazing customer service!

Jeffrey Vyain

Glad I scheduled a hardware related Apple Care session with you guys. Way to go, you can run a diagnostics test and then tell someone they need to go to an Apple Store to get a phone repaired. Waste of time.

Kaylee Sanchez

Rude n seemed very understaffed. Ended up going to another one for excellent help.

Charles Leather

Needed to get my father's Cell phone to download an App, and they were more helpful then Sprint by 10xs.

nigel evans

I always get great service at this location, happy employees, usually fairly knowledgeable about their departments. Store is always tidy and organized.

Matt Theobald

Awful customer service. This is a simple return of a lens that I was denied because this store doesn't carry it in their inventory. It states on my receipt "You can return this item to any Best Buy store". When I first tried to return it to the Lakewood store (within the return window), they said I needed to drive over to Park Meadows to make the return (16 miles away). I called the Park Meadows store and they said that they would indeed process the return but also the Lakewood store is able to process the return whether it's in their inventory or not. Being busy, I called the Lakewood store again (now outside the return window) and I was told over the phone that the store WILL be able to complete the return. I drove to the Lakewood store again, under this assurance, and was told what I was told the first time - NO, they will not help me with the return. They asked me why I hadn't sent it in? Well because I have to buy a box, pay for the shipping and go to USPS to get that shipped back, and the delivery time will take it even more outside of the return widow. Keep in mind it says free returns in store. Having the written confirmation on the receipt and the verbal confirmation by two Best Buy employees that the Lakewood store would be able to process the return, I have now wasted gas and time driving to the Lakewood store and they're giving me attitude about why I haven't shipped the item back. And....I still have the item i'm trying to return. The person then has the audacity to tell me that my stalling is hurting my chances of the return being processed because I'm not outside the return window. I am ashamed to have ever bought anything from Best Buy and will not be making that mistake again.

Andrea Smith

not one person asked me if I need help! i walked around aimlessly looking for something and didn't find it. 1female employee looked at me as i was just standing there and said nothing and walked away.

Andrew M

I researched online that best buy price matches Amazon. I walked in got what I wanted and asked an associate to verify the policy and he confirmed as long as the product is sold and shipped by Amazon. Then he offered to check me out in his area so I didn't have to go through the normal checkout.

Caleb Smith

Good location, but you can generally get everything here (especially cables) cheaper elsewhere if you can wait for them to be delivered and now that online competitors have 1 or 2 hour delivery, I won't come back even if I just need something quickly and can't wait.

Grady Henson

This best buy has a dimly lit parking lot, and seems to be more crowded than other best buys I've been to. They've always been in stock of what I was looking for though.

Tom Stanlake

Garrett is always super helpful.

Jessica Mahaffey

Tyler helped me find what I needed and I was in and out in 10 minutes. He also had great reviews for a game I was buying for my nephew's birthday. So helpful!

Grant Sutton

The customer service has been great. When trying out new peripherals for entertainment or computing, it's so much easier to get it there and have a no hassle return if something doesn't work out the way you expected.

Billy Phillips

I get most of my technology for my house and car from them. Everyone of the employees are always so willing to help. There is always an available employee to help as well which can be a struggle with large stores like this one.

Tracy Kelly

It's so much nicer to go into a store than shopping online. Great store location.

Chelsea Yost

We prefer to go here for anything having to do with our cell phones (over the carrier store.) The employees are always kind, helpful, and fast, without making you feel rushed or unimportant.

Linda Jagiello

Jeb knows his stuff in the Vehicle Installation department. Thank you for two great experiences!

M Kathleen Cochran

I love best buy for their helpful employees. No pressure sales. I was here today to drop off recycling they accept electronics, batteries, cords etc.

Kid Diamond

Love the geek squad protection plan on everything, the latest and greatest tech, and killer deals! Bought new desktop for 1499.99 price on black Friday. I couldn't build it for the price, they have great deals and support. Enjoying my new Omen i7 8700 with rtx 2080!

Mark Oberleiter

Electronics, fair price good service

AJ Huntsman

Helpful team, and you already know Best Buy has a great selection on everything electronics.

Mohammed Areghib

I went to different Best Buy before this one and I try to buy a car stereo but the confirmation about it it’s completely different and the other store he said label for free and he give me for parts that my car need to install the stereo in here this dude give me completely different and he wants to charge me for the label and you give me six parts and he said the label is not for free so does Best Buy policy in the store is different or they are all the same and this is the address for the other store 5999 s southlands pkwy aurora co

Benita Parker

Great staff! They were pro-active and helped me get in and out quickly and efficiently! They had the product I was looking for too!

Brian Carlberg

Went in for some Galaxy s10+ accessories. Small selection on this exact phone, but plenty for iPhone and other androids. Helpful staff, they were plenty knowledgeable and informative.

Philip Chavez

I visited with my son so he could pick up an item he ordered. We also checked out their video game selection. We also had a memory flashback, Haha, that we wanted to look at nest, cameras. They were pricey, so we picked a more reasonable alternative. We had a few questions for an associate that has approached us. He was very nice, helpful and professional. We purchased the unit, with minimal checkout time. Great shopping here, great selection, we will be back to check out black Friday deals.

Jickson Chacko

Friendly staff and one of the last remaining electronic stores out there. Needed a decent sound bar and after checking out a few and comparing and contrasting sounds, got the best bang for the buck with the Harmon cardon HS 850. Great sound and no distortion even with high volume! Put the bose one to shame!! Thanks best buy for giving me the opportunity to try for myself and make my own decision instead of having to settle and rely on other peoples views.

manuel portillo

Great customer service and plenty of products to choose from

Elizabeth Udy

Great customer service! I went in to buy a new computer and was met with a very knowledgeable employee who helped me pick a computer that best fit my needs. When they didn't have it in stock they offered to have it delivered for free, and when I didn't want to wait for delivery, they found another store close by that could get it to me the same day.

Jason Hawkins

Returned a brand new never worn $200 pair of headphones with $40 protection plan that I had received for Xmas. Best Buy apparently gives you only 15 days to return items after Xmas and the ONLY WAY to get even store credit is to use the $40 warranty. Manager wouldn’t do anything said it’s policy. These jackoffs wonder why they’re losing business to Amazon ha! I will no longer be making any purchases at Best Buy.

Jason Fedeli

About the most unknowledgeable, rude, incompetent staff I’ve ever ran a crossed in the cell phone department. I think you would get better service from an 85-year-old wolverine with rabies, perhaps Walmart ??

Jim Riggle

Staff will help you find anything!

Mel

Best thanks to the MOD (manager on duty) CHRIS. I returned a product, unopened, a few days past the return date policy (who even reads the receipt?) and Chris didn't hesitate to refund my money. No worries, no stress just great customer service!! I will be doing ALL my business at the location!!

Aaron Gulaid

Very friendly and well informed staff. Any questions i had about my PC upgrades a few of the employees jumped right over to help. A few of which were kind of snarky because i didn't know everything about my PC but all in all great service!

Rick Jagodzinski

Good selection of products but pricey. Salespersons are trained to get that add on sale.

KL R

This is my home Best Buy. I usually order online and pick up there. Never have been disappointed. This is the first time I've actually used any kind of service there which was for questions on a laptop computer. Derek seemed very knowledgeable about the product and was not pushy.

Caleb Dietrich

Great service! employees helped me find exactly what I needed. Amazing deals too, gotta check them out.

Jan Ertl

It's best buy..awesome!!!! Michael in phone service was very knowledgable and helped correct the pop up problem on my phone...thank you...

Christian Slocomb

I got my computer from here and it made me have fun. My step vrktehr also got a free you that mare him provide to dance hard.

Connor Rose

Good service! I had to wait in a long line during a weekend, you could tell the staff were working hard and helping everyone as fast as they could. I also constantly find new sales. The staff are very helpful and make sure you find what your looking for.

Isra Paredes

Nice place to buy electronics but expencive

Mark Baker

Very poor customer service there was a guy with a blue shirt and a bad attitude at the geek squad desk he was just rude and had no clue how to set an appointment so I left and went to thy best buy at Colorado Mills thay have good service with pleasant people that know what they are doing

Robert Reece

Nice store location, decent product selection and knowledgeable staff represent the chain store here. I have never had any problem with pricing or inventory when shopping here. Good customer service experience adds value too. Recommended for sure.

m Gunter

Seriously nice customer service, everyone we passed said hello and asked if we needed help. We were waiting on my husband who was back buying a surface pro, and the man in the tv area started the movie over for us and was super nice.

Stephanie Dial

Michael and Justin at the Best Buy in south Lakewood were wonderful! Amazing customer service!

Jennifer Lewandowski

All staff was on their phones, hard to get help.

Jeffrey Vyain

Glad I scheduled a hardware related Apple Care session with you guys. Way to go, you can run a diagnostics test and then tell someone they need to go to an Apple Store to get a phone repaired. Waste of time.

Kaylee Sanchez

Rude n seemed very understaffed. Ended up going to another one for excellent help.

Charles Leather

Needed to get my father's Cell phone to download an App, and they were more helpful then Sprint by 10xs.

nigel evans

I always get great service at this location, happy employees, usually fairly knowledgeable about their departments. Store is always tidy and organized.

Andrea Smith

not one person asked me if I need help! i walked around aimlessly looking for something and didn't find it. 1female employee looked at me as i was just standing there and said nothing and walked away.

Andrew M

I researched online that best buy price matches Amazon. I walked in got what I wanted and asked an associate to verify the policy and he confirmed as long as the product is sold and shipped by Amazon. Then he offered to check me out in his area so I didn't have to go through the normal checkout.

Caleb Smith

Good location, but you can generally get everything here (especially cables) cheaper elsewhere if you can wait for them to be delivered and now that online competitors have 1 or 2 hour delivery, I won't come back even if I just need something quickly and can't wait.

Tom Stanlake

Garrett is always super helpful.

Jessica Mahaffey

Tyler helped me find what I needed and I was in and out in 10 minutes. He also had great reviews for a game I was buying for my nephew's birthday. So helpful!

Grant Sutton

The customer service has been great. When trying out new peripherals for entertainment or computing, it's so much easier to get it there and have a no hassle return if something doesn't work out the way you expected.

Billy Phillips

I get most of my technology for my house and car from them. Everyone of the employees are always so willing to help. There is always an available employee to help as well which can be a struggle with large stores like this one.

Tracy Kelly

It's so much nicer to go into a store than shopping online. Great store location.

Chelsea Yost

We prefer to go here for anything having to do with our cell phones (over the carrier store.) The employees are always kind, helpful, and fast, without making you feel rushed or unimportant.

Linda Jagiello

Jeb knows his stuff in the Vehicle Installation department. Thank you for two great experiences!

M Kathleen Cochran

I love best buy for their helpful employees. No pressure sales. I was here today to drop off recycling they accept electronics, batteries, cords etc.

Joshua Mueller

Sucks! Don't go or waste your time! Bad service and the staff is rude!

Kid Diamond

Love the geek squad protection plan on everything, the latest and greatest tech, and killer deals! Bought new desktop for 1499.99 price on black Friday. I couldn't build it for the price, they have great deals and support. Enjoying my new Omen i7 8700 with rtx 2080!

Mohammed Areghib

I went to different Best Buy before this one and I try to buy a car stereo but the confirmation about it it’s completely different and the other store he said label for free and he give me for parts that my car need to install the stereo in here this dude give me completely different and he wants to charge me for the label and you give me six parts and he said the label is not for free so does Best Buy policy in the store is different or they are all the same and this is the address for the other store 5999 s southlands pkwy aurora co

Benita Parker

Great staff! They were pro-active and helped me get in and out quickly and efficiently! They had the product I was looking for too!

Brian Carlberg

Went in for some Galaxy s10+ accessories. Small selection on this exact phone, but plenty for iPhone and other androids. Helpful staff, they were plenty knowledgeable and informative.

Jickson Chacko

Friendly staff and one of the last remaining electronic stores out there. Needed a decent sound bar and after checking out a few and comparing and contrasting sounds, got the best bang for the buck with the Harmon cardon HS 850. Great sound and no distortion even with high volume! Put the bose one to shame!! Thanks best buy for giving me the opportunity to try for myself and make my own decision instead of having to settle and rely on other peoples views.

manuel portillo

Great customer service and plenty of products to choose from

Elizabeth Udy

Great customer service! I went in to buy a new computer and was met with a very knowledgeable employee who helped me pick a computer that best fit my needs. When they didn't have it in stock they offered to have it delivered for free, and when I didn't want to wait for delivery, they found another store close by that could get it to me the same day.

Jason Hawkins

Returned a brand new never worn $200 pair of headphones with $40 protection plan that I had received for Xmas. Best Buy apparently gives you only 15 days to return items after Xmas and the ONLY WAY to get even store credit is to use the $40 warranty. Manager wouldn’t do anything said it’s policy. These jackoffs wonder why they’re losing business to Amazon ha! I will no longer be making any purchases at Best Buy.

Jason Fedeli

About the most unknowledgeable, rude, incompetent staff I’ve ever ran a crossed in the cell phone department. I think you would get better service from an 85-year-old wolverine with rabies, perhaps Walmart ??

Jim Riggle

Staff will help you find anything!

Mel

Best thanks to the MOD (manager on duty) CHRIS. I returned a product, unopened, a few days past the return date policy (who even reads the receipt?) and Chris didn't hesitate to refund my money. No worries, no stress just great customer service!! I will be doing ALL my business at the location!!

Rick Jagodzinski

Good selection of products but pricey. Salespersons are trained to get that add on sale.

KL R

This is my home Best Buy. I usually order online and pick up there. Never have been disappointed. This is the first time I've actually used any kind of service there which was for questions on a laptop computer. Derek seemed very knowledgeable about the product and was not pushy.

joe francis

Perfect Anthony and the crew are all great. I had lots of fun. These guys know thier products well

Mal E

The employees are helpful but their knowledge of the products is lacking.

Lawrence Wall

Some very knowledgeable people here.

Barbara Beverly

My son loved his purchases of a Dyson & router.

Sam O'Connor

I found a great deal on an open box laptop. When I arrived for pickup the item was no longer available. Bummer....except that customer service immediately owned the issue, asked me what I use my computer for, found a comparable laptop (better actually), honored my original purchase price, and hugely upgrade my financing options. I felt totally taken care of. Shout out to M in customer service and B in computers for your courtesy and help.

Ron Russell

Good selection of home and personal electronics, movies and games.

Steve Hofferber

Great experience. Honored sale pricing that expired.

Abigial Turner

Nice store layout, but it took a while to get any help. Similar to most Best buys I've been to

Joshua Sáenz

Ethan from the home theater department is PHENOMENAL!! GREAT advise and help.

Kevin Brand

Called 15 minutes to close for a question with nothing but please hold an all I had was a simple question. The children could have still left on time. It was to late to drive down there today tomorrow I find s ok someone who's not to lazy to answer a question or control the conversation.

Seth Allen

In a time when practically everything (especially electronics) is purchased online, it's nice to be able to go have that tactile experience at a place that carries all the stuff you'd want to do that with. We even ended up finding some cool video game schwag that we didn't know existed. Long live (at least some of) the brick and mortar stores!

Kendra Bultman

Tyler in the home theater area was super helpful and knowledgable in helping us get a new TV. Unfortunately we did not ask for him when we came back in to actually buy it. He deserves all the credit!

Erin Hamilton

The employees, and managers, openly use transphobic and homophobic slurs at customers. Go here if you want to be treated like complete and total garbage. Good luck filing a complaint when it won't be fielded at the store and you can't get through the IVR either.

Michelle Ansbach

Extremely helpful! I normally don't like to go into Best Buy. However, we just moved here from out of state and the service here is wonderful! We will be back again!

Ken Heaps

I love that they offer free electronic recycling. I try to buy something every time I drop off old electronics as a thank you.

Jeremy Woodard

It has been a while since I had been in a Best Buy. They pretty much had everything that I needed and was helpful also.

Ranya Khoury

They couldn't tell me that they had the type of stylus I was looking for. I had to find it myself , even after 2 different best buy employees told me that they didn't have them. I have let this issue go without mentioning it. But this time was the straw which broke the camel's back. The employees should know what the store carries 0r know to find someone who does rather than telling people you don't carry what you certainly do 5 of 5 times I've asked if you stock something...

Shaun Bedore

Being one of the smaller stores the staff utilizes the space well. There's always an associate available if help is needed and the Geek Squad is knowledgeable and friendly. This is one of my favorite locations to shop!

BAD DOG

Didnt carry what I needed or they weren't sure when it was coming in.

Dale Cox

I enjoy Best Buy, love spending money

Decklan McGee

The staff was super attentive. Almost too attentive. It was annoying after awhile. When you spend 5 minutes explaining a Google home to your 70 year old father and 10+ different associates ask you if you need help, it becomes a bit too much. Need some kind of "please leave me alone" system.

Kyle Frye

DONT GO HERE. The employees are insulting and immature, don’t know how to do their jobs, and act appalled when you need help. It’s seriously one of the worst shopping experiences I’ve ever had in my life. Almost an hour of waiting for a single check out because the employees didn’t know what they were doing or what to look for. Then, they spent the entire time telling me I just should do it myself online at home. Excuse me for expecting you to do your jobs. Seriously, this place is unrealistically bad.

Dave S.

Nice store, helpful sales staff, didn't have what I needed however.

Deborah Gile

Best Buy has gotten better as far as customer service. The only thing that just bothers the hell out of me is when you are looking at something and about ten people ask you if you need help.

Rick Ansay

In here almost every week. Super friendly staff. Highly recommend Josh in the Magnolia store. Helped me take my surround set up to the next level!

juliet fillweber

They charged us twice for our purchase. Over $200. We went back to the store as soon as we saw the unwarranted charge post to our account the next day, to let them know of the mistake. Rather than give us a refund and credit our account they gave us a customer service number. They could have called for us and taken care of the obvious mistake themselves. Instead we called customer service only to be told they only handle on line transactions and could not help us. This store has been un responsive and unhelpful for a mistake that they made and the customer service has been terrible. This was all caused by an associate that asked us to re insert our card as the transaction was not completed. It was completed and was duplicated.

Skyler C

It's a best buy, but hey the employees always are cordial in my experience and have been helpful when I ask for something I'm after. I've bought my Spiderman black Friday PS4 and a couple power supplies for my PCs here and when I compared prices to online for my PSUs they were comparable. They always have to try and get you buy protection or similar but they're just doing their job and I don't knock the employees but best buy as a company can take it easy on sales pitches

Dave Breggin

Intrusive, obstructive. I had a specific product in mind. I know exactly where it is. I walked briskly to the back of the store, and was asked about 5 times if I needed assistance in finding something. I selected a product and took it to the cashier. She scanned the item, and then began to narrate the questions that the "computer" was asking on the PIN pad screen . "Did I want to make a charitable donation...?" "Did I want to open a credit card account?" I then told the cashier that I just wanted to pay for my purchase and leave. "Is that possible?" She said "No", and started to tell me something about how the computer had to ask... I put my credit card back in my wallet and left the store. Why would any merchant want to make it difficult for a customer to give them money? I went across the street and purchased the same product from one of their competitors. They didn't bother me while I was shopping, happily matched the price, and completed the transaction quickly. I was on my way home "hassle-free". An amazing contrast between the two stores.

Eric Hewitt

Fast friendly staff

Matthew Fairbairn

Always walk in excited about seeing the the latest tech, and always come out feeling disappointed

joe francis

Perfect Anthony and the crew are all great. I had lots of fun. These guys know thier products well

Mal E

The employees are helpful but their knowledge of the products is lacking.

Lawrence Wall

Some very knowledgeable people here.

Barbara Beverly

My son loved his purchases of a Dyson & router.

Ron Russell

Good selection of home and personal electronics, movies and games.

Steve Hofferber

Great experience. Honored sale pricing that expired.

Abigial Turner

Nice store layout, but it took a while to get any help. Similar to most Best buys I've been to

Joshua Sáenz

Ethan from the home theater department is PHENOMENAL!! GREAT advise and help.

Kevin Brand

Called 15 minutes to close for a question with nothing but please hold an all I had was a simple question. The children could have still left on time. It was to late to drive down there today tomorrow I find s ok someone who's not to lazy to answer a question or control the conversation.

Natalie Witherell

Great customer service

Kendra Bultman

Tyler in the home theater area was super helpful and knowledgable in helping us get a new TV. Unfortunately we did not ask for him when we came back in to actually buy it. He deserves all the credit!

Erin Hamilton

The employees, and managers, openly use transphobic and homophobic slurs at customers. Go here if you want to be treated like complete and total garbage. Good luck filing a complaint when it won't be fielded at the store and you can't get through the IVR either.

Michelle Ansbach

Extremely helpful! I normally don't like to go into Best Buy. However, we just moved here from out of state and the service here is wonderful! We will be back again!

Ken Heaps

I love that they offer free electronic recycling. I try to buy something every time I drop off old electronics as a thank you.

Jeremy Woodard

It has been a while since I had been in a Best Buy. They pretty much had everything that I needed and was helpful also.

Kelly Bailey

Charles at the door ROCKS customer service!

Ranya Khoury

They couldn't tell me that they had the type of stylus I was looking for. I had to find it myself , even after 2 different best buy employees told me that they didn't have them. I have let this issue go without mentioning it. But this time was the straw which broke the camel's back. The employees should know what the store carries 0r know to find someone who does rather than telling people you don't carry what you certainly do 5 of 5 times I've asked if you stock something...

Shaun Bedore

Being one of the smaller stores the staff utilizes the space well. There's always an associate available if help is needed and the Geek Squad is knowledgeable and friendly. This is one of my favorite locations to shop!

Brandon Gibson

I won’t be using this location anymore. I’ve had a couple experiences here lately that were less than professional. The children that they are choosing to employ here have no customer service etiquette and most of the time barely any knowledge of product. Tried to get to geek squad today for a simple question and whatever 18-year-old girl they have answering the phone threw me attitude because I was apparently inconveniencing her with the phone call. Tried to talk to her about the computer, she acted like I was speaking a different language and then gave me more attitude when I told her that I wanted to actually speak to a member of the geek squad since she wasn’t able to help. If I ever need to figure out how to open Instagram on my phone I’ll call her back because I’m sure that’s probably all she knows. Otherwise I will be using the Denver West location since they were able to get me directly to a geek squad, answer my question, and provide a solution all in the same phone call.

Dale Cox

I enjoy Best Buy, love spending money

Decklan McGee

The staff was super attentive. Almost too attentive. It was annoying after awhile. When you spend 5 minutes explaining a Google home to your 70 year old father and 10+ different associates ask you if you need help, it becomes a bit too much. Need some kind of "please leave me alone" system.

Kyle Frye

DONT GO HERE. The employees are insulting and immature, don’t know how to do their jobs, and act appalled when you need help. It’s seriously one of the worst shopping experiences I’ve ever had in my life. Almost an hour of waiting for a single check out because the employees didn’t know what they were doing or what to look for. Then, they spent the entire time telling me I just should do it myself online at home. Excuse me for expecting you to do your jobs. Seriously, this place is unrealistically bad.

Dave S.

Nice store, helpful sales staff, didn't have what I needed however.

Deborah Gile

Best Buy has gotten better as far as customer service. The only thing that just bothers the hell out of me is when you are looking at something and about ten people ask you if you need help.

Rick Ansay

In here almost every week. Super friendly staff. Highly recommend Josh in the Magnolia store. Helped me take my surround set up to the next level!

juliet fillweber

They charged us twice for our purchase. Over $200. We went back to the store as soon as we saw the unwarranted charge post to our account the next day, to let them know of the mistake. Rather than give us a refund and credit our account they gave us a customer service number. They could have called for us and taken care of the obvious mistake themselves. Instead we called customer service only to be told they only handle on line transactions and could not help us. This store has been un responsive and unhelpful for a mistake that they made and the customer service has been terrible. This was all caused by an associate that asked us to re insert our card as the transaction was not completed. It was completed and was duplicated.

Dave Breggin

Intrusive, obstructive. I had a specific product in mind. I know exactly where it is. I walked briskly to the back of the store, and was asked about 5 times if I needed assistance in finding something. I selected a product and took it to the cashier. She scanned the item, and then began to narrate the questions that the "computer" was asking on the PIN pad screen . "Did I want to make a charitable donation...?" "Did I want to open a credit card account?" I then told the cashier that I just wanted to pay for my purchase and leave. "Is that possible?" She said "No", and started to tell me something about how the computer had to ask... I put my credit card back in my wallet and left the store. Why would any merchant want to make it difficult for a customer to give them money? I went across the street and purchased the same product from one of their competitors. They didn't bother me while I was shopping, happily matched the price, and completed the transaction quickly. I was on my way home "hassle-free". An amazing contrast between the two stores.

Kip Drordy

Its as good of an electronic store you'll find.

Tara Malouf

Service was good, friendly and knowledgeable! Great to have in stock selection to be able to see and touch!

Tremayne Baldridge

No one was helpful. I guess I went during chatting amongst employee hour. Worst ever. I have always loved this location.

Roye V

I usually buy everything online, but I recently went in to get an iPad Pro (since they had a great deal). I was really surprised by the level of service and all the electronics they had in store to play with (especially the Apple products). The rewards program is also great (5% back on everything you charge to the Best Buy card, 10% on the first purchase)! I am going to rethink buying online only after the amazing experience I had in this store.

Brett Ohlen

Super helpful in computer dept. Got exactly what we needed.

Garrett Majors

I have been going to this store for many years now. I have never had a bad experience here necessarily. Just average customer service. The staff seems to know a sufficient amount about their products. However I have only bought a few big items here. When they are slow in the store they can tend to be a little pushy. But otherwise I would recommend this store for any kind of electronic gadgets. Their prices are definitely not anything special but they are competitive.

MASK Crafting

All the people there are really nice

Nelson Goodreau

Surprisingly good experience. I hadn't been in a physical store since the Circuit City days but I was shocked to see competitive prices and knowledgeable floor people.

Kilo 3 Alpha Ronin

I like the set-up this store has and the staff is kind. Retail stores are definitely doing away with music CDs and going the streaming/downloading route; I came into this store looking for a specific album and I was directed to the front of the store to a bin full of remaining CDs.

Krystal Peña

We always here with our best buy credit card. Getting deals

Charles Pope

Assistant store Manager was able to get Phone U connect to work properly.

Mark Choquehuanca

Just had a return customer service was slow that day had to wait a while

Ryan Schuler

Very pushy on store credit. What an annoyance. Just want to pay cash for a dang computer.

Stewart Amspacher

It's difficult to give this place 5 stars because they were not always 5-star worthy. Just a few years ago, I would have easily rated this place a 1- or 2-star establishment. However, I have frequented this store because of the awesome warranty perks they started to offer. Frequenting this store for years now has created plenty of opportunities to experience how they have improved/declined in different areas over time. I'm happy to say that I have been satisfied with the services they offer, the helpfulness and professionalism of their employees, and the quality of the products that they continue to sell. I may end up changing my rating to 5 stars within the next couple of years if everything continues to improve. In my opinion, this store has really turned itself around.

Sarah Kramer

I pretty disappointed because I had a great experience when I bought my laptop here in the spring. I needed a new AC adaptor for my laptop. I couldn't find it and asked for help. I got shuffled from associate to associate and they were all busy. I would've appreciated being pointed in the right direction at the very least even if they were too busy at that moment. I found what I was looking for on Amazon and it's three times cheaper. I really didn't want to have to wait several days for it to ship before I could charge my computer, but whatever I guess.

Nicole Buff

It was kind of hard to find things in this massive store and hard to find someone to help. It was clean and the prices weren't too crazy also had good sales. Once i finally found someone to help direct me they were very friendly and helpful.

Adam Heilig

I love the staff here and and assistance provided when looking for something. I can't believe anyone would leave a bad review for being provided excellent customer service as I have seen in the reviews. I imagine they would be more upset if they wanted assistance and no one was willing to help. I recently purchased a washing machine here and was given the best service in selecting the washing machine I needed along with setting up a fast delivery with installation included. Price was great, the offer price matching which was used on my purchase. The delivery drivers were very friendly and helpful with all of my wife's and my questions, they were in and out in about 30 minutes. Definitely would recommend buying anything you need from this location

Mark Gefreh

I was looking for some information on a specific product. The staff was very friendly and made sure if i needed help. When i started asking questions, the staff was very knowledgable and able to answer all of my questions. I certainly start here when i need to start researching a product.

Jim Anderson

Awesome service, Patrisha was very helpful and friendly. Craig at the Geek Squad desk was very helpful and patient!!!!!

Frank Rodriguez

Good . Veary good to customers with no problems .

John Witherspoon

Got a new Samsung Note 9. Staff was friendly, attentive and wasn't pushy. The 2 young ladies in the phone dept were great.

Denver Man

Staff is very helpful. All you have to do to get help is act lost lol. No words to be said and you will have customer service all over you getting you the stuff you need, amazing people. Ty

Merlin Garcia

Everyone was pleasant and helpful. As a consumer I love walking in and seeing smiling faces willing to answer a question about products or helping to find something. It makes me want to come back and chose Best Buy over any other store. I LOVE THE GREETER in the front of the store that says "welcome..." and "thanks for coming" or "have a nice day" specially when everyone else has been helpful and friendly.

Emerson Willis

Excellent Customer Service! Great product selection. They go above and beyond

Kira Lmnop

Very well stocked. All of the employees were helpful and kind.

Thomas Clark Fenner

I bought 2 computers from Walmart that I had to return. Came to Best Buy and found the Tech. help much better and bought and computer based on the salemans recommendations. Very happy with new Dell.

Phoenix K Gentry

Always a great time at best buy

Justin Trobec

What initially started as a fact finding mission turned into a scavenger hunt with one of the sales representative and a major lesson on home automation... Oh and a lot of money spent. The sales reps were very helpful and knowledgeable!

rock_hard_gamer

Extremely helpful staff, and a ground great environment

Derek Welsch

Still the same good old Best Buy as it started out as. You can get lost for hours.. BUT here's the trick - look out in online forums or browse their newsletter/mailer for wicked sales on specific items. You can get some amazing deals, better than amazon or newegg. Also a particular guy in the computers section was very knowledgeable and went above and beyond to help me. I'm tech savvy, so I knew what I was looking for, but he gave me some tips about price shopping and timing.

Nakita Martin

Great got what I needed with ease and works perfectly! Great staff that showed us right away what we were looking for!

Margaret Armijo

Love this place. Have to remember to go in get what I went in for and leave. I can buy more than I went in for. They have some good sales.

Valerie Gregory

So nice that they will recycle electronic devices!

Devin Bewley

Good selection, but prices are high

Ryan Creger

Helpful staff, and great selection. They have everything from appliances, to TV's. And it's nice because if you find someone and ask for help, but they can't help, they actually hellp you find someone from the right department. It's pretty cool. Regardless, this is really the only big home appliance and entertainment store in this immediate area, but at least they are are helpful, happy, and well managed from my perspective.

tara lynn

Great staff, great management, good store

Harley Morrison

I ordered online for pick up in store. I had to return 2 of the games i had ordered bc my brother already got them for Christmas. It went so smooth with no hassles.

Carla Marquez

I was in a rush! Christmas holiday shopping. It took 10 minutes in and out. There customer service was great.

Brad

Excellent customer service and set up help on my Galaxy S10+ Well trained staff regardless!

Vicky Becker

The team at the geek squad was very helpful. They were able to fix my computer a lot quicker then what I was expecting. They are very customer base and take of their customers. While I waited I had multiple people ask if i needed any help. I love it when the personal, no matter if the are part of a particular department or not asks everyone if they need help.

Lisa Keller

Johnathan in electronics I think? Sold me my son's Xbox when I was absolutely lost. Huge help.. Thanks buddy..

DoughnutVan

This is easily one of my favorite Best Buy’s to go to. It’s always clean, the staff is great, and they almost always have what I need! The customer service is great too as the staff is usually easy to find if I have a question and they’ve always been pleasant when I’ve been browsing the technology (they don’t badger me about needing help like some other locations have). Best Buy is by far my first choice in technology purchases.

FreshN Fruity

I like Best Buy in general, but as is the case with many stores there are far better deals online.

Alicia Sinnock

Incredible customer service, and they usually have whatever we are looking for!

Kip Drordy

Its as good of an electronic store you'll find.

Tara Malouf

Service was good, friendly and knowledgeable! Great to have in stock selection to be able to see and touch!

Tremayne Baldridge

No one was helpful. I guess I went during chatting amongst employee hour. Worst ever. I have always loved this location.

Roye V

I usually buy everything online, but I recently went in to get an iPad Pro (since they had a great deal). I was really surprised by the level of service and all the electronics they had in store to play with (especially the Apple products). The rewards program is also great (5% back on everything you charge to the Best Buy card, 10% on the first purchase)! I am going to rethink buying online only after the amazing experience I had in this store.

Brett Ohlen

Super helpful in computer dept. Got exactly what we needed.

MASK Crafting

All the people there are really nice

Nelson Goodreau

Surprisingly good experience. I hadn't been in a physical store since the Circuit City days but I was shocked to see competitive prices and knowledgeable floor people.

Kilo 3 Alpha Ronin

I like the set-up this store has and the staff is kind. Retail stores are definitely doing away with music CDs and going the streaming/downloading route; I came into this store looking for a specific album and I was directed to the front of the store to a bin full of remaining CDs.

Krystal Peña

We always here with our best buy credit card. Getting deals

Mark Choquehuanca

Just had a return customer service was slow that day had to wait a while

Ryan Schuler

Very pushy on store credit. What an annoyance. Just want to pay cash for a dang computer.

Stewart Amspacher

It's difficult to give this place 5 stars because they were not always 5-star worthy. Just a few years ago, I would have easily rated this place a 1- or 2-star establishment. However, I have frequented this store because of the awesome warranty perks they started to offer. Frequenting this store for years now has created plenty of opportunities to experience how they have improved/declined in different areas over time. I'm happy to say that I have been satisfied with the services they offer, the helpfulness and professionalism of their employees, and the quality of the products that they continue to sell. I may end up changing my rating to 5 stars within the next couple of years if everything continues to improve. In my opinion, this store has really turned itself around.

Sarah Kramer

I pretty disappointed because I had a great experience when I bought my laptop here in the spring. I needed a new AC adaptor for my laptop. I couldn't find it and asked for help. I got shuffled from associate to associate and they were all busy. I would've appreciated being pointed in the right direction at the very least even if they were too busy at that moment. I found what I was looking for on Amazon and it's three times cheaper. I really didn't want to have to wait several days for it to ship before I could charge my computer, but whatever I guess.

Nicole Buff

It was kind of hard to find things in this massive store and hard to find someone to help. It was clean and the prices weren't too crazy also had good sales. Once i finally found someone to help direct me they were very friendly and helpful.

Adam Heilig

I love the staff here and and assistance provided when looking for something. I can't believe anyone would leave a bad review for being provided excellent customer service as I have seen in the reviews. I imagine they would be more upset if they wanted assistance and no one was willing to help. I recently purchased a washing machine here and was given the best service in selecting the washing machine I needed along with setting up a fast delivery with installation included. Price was great, the offer price matching which was used on my purchase. The delivery drivers were very friendly and helpful with all of my wife's and my questions, they were in and out in about 30 minutes. Definitely would recommend buying anything you need from this location

Mark Gefreh

I was looking for some information on a specific product. The staff was very friendly and made sure if i needed help. When i started asking questions, the staff was very knowledgable and able to answer all of my questions. I certainly start here when i need to start researching a product.

Jim Anderson

Awesome service, Patrisha was very helpful and friendly. Craig at the Geek Squad desk was very helpful and patient!!!!!

John Witherspoon

Got a new Samsung Note 9. Staff was friendly, attentive and wasn't pushy. The 2 young ladies in the phone dept were great.

Denver Man

Staff is very helpful. All you have to do to get help is act lost lol. No words to be said and you will have customer service all over you getting you the stuff you need, amazing people. Ty

Merlin Garcia

Everyone was pleasant and helpful. As a consumer I love walking in and seeing smiling faces willing to answer a question about products or helping to find something. It makes me want to come back and chose Best Buy over any other store. I LOVE THE GREETER in the front of the store that says "welcome..." and "thanks for coming" or "have a nice day" specially when everyone else has been helpful and friendly.

Emerson Willis

Excellent Customer Service! Great product selection. They go above and beyond

Kira Lmnop

Very well stocked. All of the employees were helpful and kind.

Thomas Clark Fenner

I bought 2 computers from Walmart that I had to return. Came to Best Buy and found the Tech. help much better and bought and computer based on the salemans recommendations. Very happy with new Dell.

Phoenix K Gentry

Always a great time at best buy

Justin Trobec

What initially started as a fact finding mission turned into a scavenger hunt with one of the sales representative and a major lesson on home automation... Oh and a lot of money spent. The sales reps were very helpful and knowledgeable!

rock_hard_gamer

Extremely helpful staff, and a ground great environment

Derek Welsch

Still the same good old Best Buy as it started out as. You can get lost for hours.. BUT here's the trick - look out in online forums or browse their newsletter/mailer for wicked sales on specific items. You can get some amazing deals, better than amazon or newegg. Also a particular guy in the computers section was very knowledgeable and went above and beyond to help me. I'm tech savvy, so I knew what I was looking for, but he gave me some tips about price shopping and timing.

Nakita Martin

Great got what I needed with ease and works perfectly! Great staff that showed us right away what we were looking for!

Jerry Lau

Great service!

Margaret Armijo

Love this place. Have to remember to go in get what I went in for and leave. I can buy more than I went in for. They have some good sales.

Valerie Gregory

So nice that they will recycle electronic devices!

Devin Bewley

Good selection, but prices are high

Ryan Creger

Helpful staff, and great selection. They have everything from appliances, to TV's. And it's nice because if you find someone and ask for help, but they can't help, they actually hellp you find someone from the right department. It's pretty cool. Regardless, this is really the only big home appliance and entertainment store in this immediate area, but at least they are are helpful, happy, and well managed from my perspective.

Scott Wonning

Very friendly people and very helpful

tara lynn

Great staff, great management, good store

Harley Morrison

I ordered online for pick up in store. I had to return 2 of the games i had ordered bc my brother already got them for Christmas. It went so smooth with no hassles.

Carla Marquez

I was in a rush! Christmas holiday shopping. It took 10 minutes in and out. There customer service was great.

Brad

Excellent customer service and set up help on my Galaxy S10+ Well trained staff regardless!

Vicky Becker

The team at the geek squad was very helpful. They were able to fix my computer a lot quicker then what I was expecting. They are very customer base and take of their customers. While I waited I had multiple people ask if i needed any help. I love it when the personal, no matter if the are part of a particular department or not asks everyone if they need help.

Rex Misken

I always find it a little expensive, and I don't like their return policy.

Lisa Keller

Johnathan in electronics I think? Sold me my son's Xbox when I was absolutely lost. Huge help.. Thanks buddy..

DoughnutVan

This is easily one of my favorite Best Buy’s to go to. It’s always clean, the staff is great, and they almost always have what I need! The customer service is great too as the staff is usually easy to find if I have a question and they’ve always been pleasant when I’ve been browsing the technology (they don’t badger me about needing help like some other locations have). Best Buy is by far my first choice in technology purchases.

FreshN Fruity

I like Best Buy in general, but as is the case with many stores there are far better deals online.

Alicia Sinnock

Incredible customer service, and they usually have whatever we are looking for!

alex hernandez

Best place to get your tech!! The employees were super helpful and super useful. 5/5 would shop here again

Skye Sanders

I have been to this location twice now and have received the best service both times. I live about thirty minutes away but will only go to this location because of the outstanding service that I have received from both Jimmy and Christopher. They are both extremely knowledgeable and helped us make the best selection for our needs. I could not recommend these people enough.

Teresa minami

Impressive at Timorhy s meticulous manner of serttings up phone with case and protector and such great customer serivce.

Michelle Hart

Walkedin knowing exactly what I wanted. I bought a new Surface Laptop. They had what I wanted in stock and I was out in 15 minutes. Perfect!

David clark

Geek Squad.... I walked in with a computer repair and they were LITERALLY sitting around doing nothing l, not helping any customers and I was denied assistance and directed to make an appointment for later on in the day or following days. How does a company justify this sort of nonsense? You turn away business when you're doing nothing because the little millennial kids can't step up and take a walk in. I'll be going elsewhere

Carlos Calin

Of course a 5 star!!! knowledgeable people, no pressure and tons of toys for guys, gals, kids. One of my most favorite places on Earth. Always good deals across the store.

Peter Vitt

Always get the help I need. And purchases are saved on system so they have info for all products sold

Stephanie Oberleiter

Got what I want at the price I wanted to pay.

Rusty Kelly

Never ever buy any product with a warranty from them .For they cannot uphold to product (" warrenties")I have my computer serviced due to face screen separation. It's now been 4 months and still no word upon when I will get my computer back their warranty program sucks. Nor is there any way to communicate with their 800 number or their email they give you,for their warranty program go figure. Do I ever get my computer back? They are a Wolf in sheep clothing warranty program.

Melissa Fisher Faler

We were disappointed in the lack of cases for phones - the model of phone we were looking for is currently on sale at their store. They didn't yet carry a single case for it! One reason we went to Best Buy for phones is to have a better selection on accessories.

Manal Wazna

Very good bargain, I got a 4k TV. for $ 200

Sammi Curr

Overall your typical Best buy. My only complaint about this one is that it consistently is very low on stock on many items.

Jason Fritz

Very helpful staff, but they didn't have what i was looking for in stock.

MicheleElys MER

The only reason why I am giving 2**due to the young lady whom I spoke with when calling first; she was extremely competent in computer & inventory knowledge. It was the sales representative that LIED TO ME!! I have my own MS office software licence!! He to me I had to "now purchase " The annual prescription. I went to Office Depot, and out the truth, my owning my own license is "" VALID & Useable """ Best Buy list a customer!!! Moral: always get a second opinion if the case involves sales personnel or doctors!!!

Zachary Lovato

The geek squad guys are great. They know their geeky stuff for sure and are a big help. I still like shopping in person as opposed to amazon for a couple of reasons: 1. You don’t get your stuff jacked off your front porch 2. You can get the thing you want when you want it 3. Sometimes people scam you on amazon and don’t ship the things you pay for. Just get in your car, and go to the dang store just like you did back in the old days. Hell, maybe ride your bike or walk to keep the blood flowing. Best Buy is still cool.

Bob Fernandez

Good selection of electronics.

Wendy Anderson

Hi marks for Best Buy on Bowles. Went into talk to an associate about a robot vacuum and had a knowledgeable person who was friendly and very helpful. Made the transaction very pleasant and fast, got in and out even at this busy time if year. Always good service at this store.

Nils Bifano

The employees working at this Best Buy are very professional and helpful, especially in the Appliance section.

kyle barrowcliff

Have never had a problem with any products I have purchased from them. Would give 5 stars but have had to wait in appliance dept for service several times.

Heather Mcdaniel

Never had a time where we were not greeted and had exemplary customer service. Usually the floor staff works together to find the answer if they are unsure. Helpful hint-make sure you are dealing with a Best Buy employee and not a sales rep! Best Buy staff will typically not be married to a specific brand. Ask the person if they are a Best Buy employee-if they aren’t simply say you wish to speak with one!

Shawn Nelson

It was a quick visit. Pleasant and precise.

K

Excellent staff very knowledgeable

Jason Daggett

David in the Magnolia Department is awesome! Knows his stuff and goes the extra length!

Gilded Reviews

The staff was very good at helping me find the monitors I was looking for!

malachi james

Had to get gaming laptop repaired. Went smoothly once I guessed the names on the account.

Taylor Fellows

Garret in the home theater section was very knowledgeable and experienced. He helped me find the right TV while also helping me get in and out within a reasonable amount of time. Thanks!

D. K.

Helpful helpful helpful! We were standing in front of a row of vacuum cleaners looking very confused. A nice young man came over to us and asked what our needs were when it came to a vacuum. He then directed us to one that was a hundred less than the one we thought we were gonna buy explaining why it was a better option for our needs. Also picked up a 28 inch HD monitor with the help of a guy in that section. Definitely a good place to shop.

Mike Driver

Staff can be hard to find, but usually friendly and helpful once you find them. However, I have had to go to the Belmar Best Buy store twice now b/c this store didn't have what I needed (a power cord and a SIM card) in stock...

Lance P

Even though I just went in for the black Friday special, my sales guy was still friendly and helpful. Busy store but I found everything I wanted in a decent time frame.

Ryan Wooden

Went in and found right what I was looking for. One if the letter Best Buy's I've been to. The staff was friendly and was able to relate to them we'll. Had a good salesman. Made me laugh.

Leroy Trujillo

Went in for a Fitbit Band and walked out with a Samsung Galaxy Active watch ; )

Emily Parker

I mean, it's a Best Buy. It's fine for what it is! But it's extra great because they allow good dogs to come in.

The Drone Factory USA

Too expensive but good to browse in person to see what you want to buy online

Paul Roberts

Every time I go to BestBuy there is a mediately somebody who comes up to help me and they answer my questions give me great advice on the best products to buy and they stand by their warranties. I purchased an extended warranty for my printer, my printer conked out and they told me to help myself to any printer that I wanted and they would give me full credit on the purchase price of the defunct printer.

Carla Nunley

Service is always great for me personally.

Marlaina O’Bryan

Customer service was great and it is always easy to find what we need!

Tali Goldson

Love this location! All the staff is helpful and friendly! You don't feel obligated to purchase anything and anyone who helps you is worth while. If you are looking for headphones I recommend Danielle she has been very helpful to me and my friends who go to this location and everyone always has something nice to say about her

Maria Volle

Very friendly and knowledgeable employee's.

Mark Coles

I used to be a regular customer of BB, got to elite status, but prices are high and service is low. This time the showed an item in stock, but it was unavailable in the store, a wasted journey. Ended up getting the item at Walmart.

fred gonzales

Juli was great. Knowledgeable, friendly, eager to help. She made the whole experience of buying a new phone, transferring data etc. very pleasant.

Raubby Morgan

wide selection and great customer service!

Skye Sanders

I have been to this location twice now and have received the best service both times. I live about thirty minutes away but will only go to this location because of the outstanding service that I have received from both Jimmy and Christopher. They are both extremely knowledgeable and helped us make the best selection for our needs. I could not recommend these people enough.

Teresa minami

Impressive at Timorhy s meticulous manner of serttings up phone with case and protector and such great customer serivce.

Michelle Hart

Walkedin knowing exactly what I wanted. I bought a new Surface Laptop. They had what I wanted in stock and I was out in 15 minutes. Perfect!

David clark

Geek Squad.... I walked in with a computer repair and they were LITERALLY sitting around doing nothing l, not helping any customers and I was denied assistance and directed to make an appointment for later on in the day or following days. How does a company justify this sort of nonsense? You turn away business when you're doing nothing because the little millennial kids can't step up and take a walk in. I'll be going elsewhere

Peter Vitt

Always get the help I need. And purchases are saved on system so they have info for all products sold

Rusty Kelly

Never ever buy any product with a warranty from them .For they cannot uphold to product (" warrenties")I have my computer serviced due to face screen separation. It's now been 4 months and still no word upon when I will get my computer back their warranty program sucks. Nor is there any way to communicate with their 800 number or their email they give you,for their warranty program go figure. Do I ever get my computer back? They are a Wolf in sheep clothing warranty program.

Manal Wazna

Very good bargain, I got a 4k TV. for $ 200

Sammi Curr

Overall your typical Best buy. My only complaint about this one is that it consistently is very low on stock on many items.

Jason Fritz

Very helpful staff, but they didn't have what i was looking for in stock.

MicheleElys MER

The only reason why I am giving 2**due to the young lady whom I spoke with when calling first; she was extremely competent in computer & inventory knowledge. It was the sales representative that LIED TO ME!! I have my own MS office software licence!! He to me I had to "now purchase " The annual prescription. I went to Office Depot, and out the truth, my owning my own license is "" VALID & Useable """ Best Buy list a customer!!! Moral: always get a second opinion if the case involves sales personnel or doctors!!!

Zachary Lovato

The geek squad guys are great. They know their geeky stuff for sure and are a big help. I still like shopping in person as opposed to amazon for a couple of reasons: 1. You don’t get your stuff jacked off your front porch 2. You can get the thing you want when you want it 3. Sometimes people scam you on amazon and don’t ship the things you pay for. Just get in your car, and go to the dang store just like you did back in the old days. Hell, maybe ride your bike or walk to keep the blood flowing. Best Buy is still cool.

Bob Fernandez

Good selection of electronics.

Wendy Anderson

Hi marks for Best Buy on Bowles. Went into talk to an associate about a robot vacuum and had a knowledgeable person who was friendly and very helpful. Made the transaction very pleasant and fast, got in and out even at this busy time if year. Always good service at this store.

Nils Bifano

The employees working at this Best Buy are very professional and helpful, especially in the Appliance section.

Heather Mcdaniel

Never had a time where we were not greeted and had exemplary customer service. Usually the floor staff works together to find the answer if they are unsure. Helpful hint-make sure you are dealing with a Best Buy employee and not a sales rep! Best Buy staff will typically not be married to a specific brand. Ask the person if they are a Best Buy employee-if they aren’t simply say you wish to speak with one!

Shawn Nelson

It was a quick visit. Pleasant and precise.

K

Excellent staff very knowledgeable

Jason Daggett

David in the Magnolia Department is awesome! Knows his stuff and goes the extra length!

malachi james

Had to get gaming laptop repaired. Went smoothly once I guessed the names on the account.

Taylor Fellows

Garret in the home theater section was very knowledgeable and experienced. He helped me find the right TV while also helping me get in and out within a reasonable amount of time. Thanks!

Jimmy Hick

Shoot, I felt like I was at the Marilago. These employees kept asking how they could be of service. I had to get my wallet out and shoo them away with dollar bills. Let me browse a bit son.

D. K.

Helpful helpful helpful! We were standing in front of a row of vacuum cleaners looking very confused. A nice young man came over to us and asked what our needs were when it came to a vacuum. He then directed us to one that was a hundred less than the one we thought we were gonna buy explaining why it was a better option for our needs. Also picked up a 28 inch HD monitor with the help of a guy in that section. Definitely a good place to shop.

Mike Driver

Staff can be hard to find, but usually friendly and helpful once you find them. However, I have had to go to the Belmar Best Buy store twice now b/c this store didn't have what I needed (a power cord and a SIM card) in stock...

Lance P

Even though I just went in for the black Friday special, my sales guy was still friendly and helpful. Busy store but I found everything I wanted in a decent time frame.

Ryan Wooden

Went in and found right what I was looking for. One if the letter Best Buy's I've been to. The staff was friendly and was able to relate to them we'll. Had a good salesman. Made me laugh.

Leroy Trujillo

Went in for a Fitbit Band and walked out with a Samsung Galaxy Active watch ; )

Emily Parker

I mean, it's a Best Buy. It's fine for what it is! But it's extra great because they allow good dogs to come in.

The Drone Factory USA

Too expensive but good to browse in person to see what you want to buy online

Paul Roberts

Every time I go to BestBuy there is a mediately somebody who comes up to help me and they answer my questions give me great advice on the best products to buy and they stand by their warranties. I purchased an extended warranty for my printer, my printer conked out and they told me to help myself to any printer that I wanted and they would give me full credit on the purchase price of the defunct printer.

Carla Nunley

Service is always great for me personally.

Marlaina O’Bryan

Customer service was great and it is always easy to find what we need!

Laura Mckean

BB team was great today. Had tube tv, fax and printer to recycle. Glad they are green!

Tali Goldson

Love this location! All the staff is helpful and friendly! You don't feel obligated to purchase anything and anyone who helps you is worth while. If you are looking for headphones I recommend Danielle she has been very helpful to me and my friends who go to this location and everyone always has something nice to say about her

Trevor Gadue

Always a great experience at this particular bestbuy. They bend over backwards to help you out even if they have to order something from another bestbuy. Franco is great any problems ask for franco he's so nice.

Maria Volle

Very friendly and knowledgeable employee's.

Mark Coles

I used to be a regular customer of BB, got to elite status, but prices are high and service is low. This time the showed an item in stock, but it was unavailable in the store, a wasted journey. Ended up getting the item at Walmart.

Andrew Renfrow

Be careful the employees here are very interested in upselling you for products you don't need

fred gonzales

Juli was great. Knowledgeable, friendly, eager to help. She made the whole experience of buying a new phone, transferring data etc. very pleasant.