Thought I found a reasonable price to repair my broken ALIENWARE laptop screen. Instead what happend, he is hard to get in touch with, his business is run from the worst part of town. I met him to give him the replacement lcd screen and my laptop, off the bat he seems like a knowledgeable guy, he told me he would try to work on it that night and if not the following day no problem which was a friday, weekend passes, dont hear back from him until tuesday, when he texts me with the grammar of middle schooler, and told me that the video cable broke on instillation, and that i should order a new plastic screen cover in his words "it had seen better days" which i had a scuff on the screen and took it as that(which was a lie, he had broken the screen during the "attempted replacement". I send him both parts delivered two days later directly to his business. he gets the parts and texts me the next day to tell me that it wasnt the video cable(so i had ordered it for nothing) he told me EVEN WORSE NEWS he told me the mother board must have a crack in it, I was confused because if that had happened before i gave it to him the whole 80% of the screen that still worked wouldnt have. He told me that it was probably the taking off of the adhesive that cracked the motherboard(I thought he could handle a simple lcd repair) but he insisted that it wasnt his fault, that in fact it must have incurded this damage earlier. so he told me a motherboard was probably the issue, no assurance, no other information besides the fact that i probably shouldnt repair it.... Im in my early 20s and have more professionalism than this guy, I was suprised I got my laptop after 3 WEEKS of texting tag... I would have rather paid someone twice what i should have paid him if it went right just to know for sure was wrong with my laptop, instead i have a 1700 dollar paper weight thanks to this guy