Reviews of GCM Computers (Computer Repair)

Bobby Browning

Great company doing great work. Highly pleased with the professionalism and quality of work on our PCs.

DONALD WILSON

I HAVE BEEN A CLIENT OF GCM FOR EIGHT YEARS AND HAVE NEVER ONCE BEEN DISPLEASED WITH THEIR SERVICE. GCM REPRESENTATIVE, BARTON HODGES, REGULARLY MAINTAINS MY COMPUTER SYSTEM. I BEGAN WORKING WITH HIM FOLLOWING A SHIFT IN THE CELLS OF A DATA BASE PROGRAM. LONG STORY SHORT, THE PROBLEM WAS EXTENSIVE; INVOLVING OVER SIX THOUSAND ENTRIES. HE UNDERSTOOD THE PROBLEM, "SORTED IT OUT", MADE THE REPAIRS, THEN INSTRUCTED ME CONCERNING PROPER USE OF THE PROGRAM. BARTON, UNSOLICITED, HAS OBSERVED THE WAY IN WHICH I MANAGE USE OF VARIOUS SECURITY, STORAGE, OR OPERATING PROGRAMS, AND SHOULD HE OBSERVE A MORE EFFICIENT AND EFFECTIVE METHOD, HE SUGGESTS HOW IT MAY BE ACCOMPLISHED, THEN OFFERS INSTRUCTION. MY NEEDS ARE UNIQUE IN THAT I DEAL PRIMARILY WITH IMAGERY WHICH NEEDS TO BE CATEGORIZED, VISUALLY ENHANCED, THEN SORTED, AND STORED. BARTON, ONCE AGAIN THROUGH OBSERVING MY NEEDS, HAS SUGGESTED AND THEN INSTALLED PROGRAMS OF WHICH I WAS TOTALLY IGNORANT. SO, IN ORDER TO AVOID DEVELOPING THIS RECOMMENDATION INTO A BOOK, I'LL JUST SAY, USE GCM. YOU WON'T BE SORRY.

Adam Moore

Amazing place to work! Love the service we are able to provide with such a strong group of technicians

Onyi Odunukwe

I had them install a server and VPN routers, four days after they were complete the server crashed on a Sunday, the server that ran both of my locations, I called them and emailed and I finally received a email back on Wednesday. With out the server I could not process any transactions so I had to go to best buy and have the geek squad help me and eventually got it to work after spending over $1000. The lady that handles there billing is also very unprofessional, calling my employees and using vulgar language. Would not recommend for anyone.

Gina Brown

Chris is excellent!!!!!! Responded quickly and worked very hard to solve our problem!! Thank you so much!!

Kenton Ross

We have been with GCM Computers for some time now, and every time we have an issue Jeremy comes rushing over to save the day! We are extremely happy with the service we receive from GCM. It is so nice to have a reputable computer consulting company locally.

Jody Dilday

I've had the true PLEASURE of working with Barton, Jesse, and Sam at GCM Computers. They're our go to IT guys for Single Parent Scholarship Fund of NWA. Not only are these guys crazy good at what they do, but they're fast, reliable, honest and affordable.

hunter morealnd

GCM Computers has provided top notch care of our computers, maintaining and supporting our network, and supporting our mobile phone/personal devices problems for the last ten years. They provide quality service, not just to one, but to five different locations. They are important support for our computers and network (which are critical aspects necessary for our business). I like that fact that more than one person can help with troubleshooting in resolving our technology problems, and they are adept at their work. GCM’s remote support also saves us valuable funding, not to mention the indirect costs associated with reduced server and computer down time. I have worked with most of the GCM team and would recommend this company for hardware and networking support.

viral narsinh

nice

Mari Major

Thank you Sam for all the help on my company computer, it works like magic now.

Voncile Berry

Extremely pleased with service. Response time excellent, same day with initial visit the following day. Sam is very efficient and knowledgeable. In addition, he is patient and has the gift of explaining things in a manner easy to understand. Service provided was updating from Windows 7 to Windows 10 and transferring all information to new computer. Very good results!! Very good customer service!!!

Marilyn Philipak

In the year 1979, my husband and I were in Saudi Arabia on teaching positions..I am telling you this because that was my first experience with a so called, COMPUTER..it was called a Zebra, but was nothing but a screen sitting alone, and a box at the side of the screen that housed all the working parts. When we came home in 1986, we had a bit more experience, but not in the classroom..some in the offices, but very very few. It wasn't that common at that time. YET.... Since that time I have learned to operate a computer very well, until all the virus' and the technology problems evolved,...it was all beginning to go over wayyyy over my head.. I can say this because my main interest was genealogy.. I dont have to tell you what that means in the way of research.. I had worked on some kind of desktop and it's understanding, all these years..but my desktop days were all over.. When Cris came to my house to find out what I needed, I showed him the three machines..a MAC, A LENOVO DESK TOP AND A WINDOWS LAPTOP.. My daughter wanted me to buy a MAC since she said they were ever so much easier.. I was not convinced..My second choice was to combine the three since ALL had genealogy files..esp the older ones..Chris said he could do that..but with the Mac, they were bit trickier to get around with files.. He decided it might take a while so took all machines to his shop.. he returned them a week later, but with a decision I would have to make..It seems the old desktop would soon crash, but was still useable, it was up to me..My only question was, could all the files be transferred to the Mac and the laptop.. he said sure.. that way I would not lose all those files if it did crash.. After all that, the first big difference was working totally without any sort of box on the desk or separate keyboard, nothing needed anywhere. But i am learning..thanks to Cris.. He is the reason I am writing..He knew my understanding was based on older machines..he also had a good enough heart to arrange things where I would know where to find them..Anything that need a little extra bit of explanation, he would very quietly and slowly explain it to my senior understanding. He finished yesterday,,and i felt so relieved knowing he not only sharpened up my ability to work with the two machines, but he also downloaded the Virus protection..as you can imagine, I have used every virus protection program available..until just this week.!! In you remember , in the early 2000's there were huge outbreaks of virus ' messing up machines all over the world.. It was so rampant, my group of genealogists had to stop communicating since all we were doing was sending i to each other.. When we began again we all had a virus protection, however all of us had lost much in the way of research .I lost several hundred pages.. some remained however. My advice to you , since you helped me so much, I want to help you.. if per chance a senior person is running into trouble, send Chris..he was so good, and so much help, so kind to understand just, that maybe just a little more patience and kindness, might work..I just wanted to share him with other seniors..He understands us...!! Sue Philipak

That One Dude

Great service, super fast, and super accurate. Staffing was experienced and very helpful. AWESOME prices!

Hermine Wilkins

GCM has helped our small business for several years. They are always prompt to respond to our needs. I would highly recommend them.

Angela Belford

Such great service!!!

Underground Games

Loved the service, got all the computer parts I needed. Thanks gcm computers!

David Fender

Terrific Job Sam!

Donna Wetzel

I have used GCM Computers and its technician, Sam Lemke, for several years. I have never had a bad experience with GCM. Sam is always quick to answer my call for help and is knowledgeable and able to resolve the issue expediently. I recommend GCM and Sam to anyone.

Judy DeBoard

I am technically challenged and Sam was so helpful, he took his time and explained everything so I could understand, he is great at his job, and a very respectful.. Thank You Sam

Richard Lawrence

First rate service!! GCM has helped me on several problems regarding various software programs. Each time, the service reps have accessed my computer remotely and were able to quickly fix the problems. The service charges were reasonable. The service reps were very friendly and extremely competent. I am extremely pleased with their service and will recommend them to anyone needing computer assistance.

GamerGuy831

Expert Service, Highly recommend!

Cole Thornton

Excellent company to work with. Their customer service and support has been fantastic! GCM has been a pleasure to work with and have gone above and beyond my expectations! Thank you!!

Peggy La

Repaired major hack on desktop. Were kind and patient with my many questions, and cleaned up my mess and helped me with a better security system for the future