Reviews of Computer Repair Express (Computer Repair)

Cathi Watkins

I've had several computers repaired by this family business and trust them to do a good job for a fair price.

xsited1 .

I had them build a work computer for me from a NewEgg kit about 2 years ago. I thought they did a good job, so when my CPU water cooling system went out I took it back to them. I took it in on a Tuesday, they ordered a new part, installed it, cleaned it (I spent the extra money for a cleaning - they said it was really dirty) and picked it up on a Thursday. That night it was barely operable because the CPU was overheating. I shut it down and took it back the next day hoping to get it back the same day. They said they had tested it for 2 hours on Thursday and it didn't overheat. Okay. Since it was Friday and they close at noon, they couldn't fix it in time and kept it the entire weekend. They called on Monday and said they had installed the cooling system incorrectly which caused it to overheat. (I thought they said they had tested it the week before?) Finally got it home again, hooked it up and it didn't overheat. So far so good. A few days later, I plugged a device into a USB 3.0 port on the front of the computer. Nothing. It worked before so what happened? Checked it and the USB 3.0 plug was disconnected from the Z77 motherboard. Found out why: The pins are bent. Evidently during cleaning, the connector came lose and when they tried to plug it in bent the pins and just left it. The computer weighs a ton and I really don't want to take it in for a 3rd time. I'm an EE and could do all this work myself, but I've got little free time so I spend the extra money to have people do the work. The only thing I expect in return is quality. They've obviously lost their edge. They also didn't apologize for messing up the first time. The only thing they said while they loaded the computer in the car was "This computer gets heavier every time I lift it." I definitely agree with them on that point. I don't trust them anymore so I'll be fixing the bent pins and reconnect the USB 3.0 cable myself. I don't want to leave the computer with them for another 6 days only to find something else wrong. Hopefully you'll have better luck with them.

David C.

Reliable folks. Friendly Knowledgeable .Competitive .

P Ray

Very nice people

Don Tucker Music

Diagnosed my laptop fast. It needed a new hard drive, so I bought a used Samsung laptop from them. They downloaded my data from my old computer to the new one for no charge. They also ordered a new battery for the newly purchased laptop, which I didnt request, for no charge and put it in. These guys are fast, honest, and follow up. Great business, feel confident using them, they will treat you right !

Cathi Watkins

I've had several computers repaired by this family business and trust them to do a good job for a fair price.

xsited1

I had them build a work computer for me from a NewEgg kit about 2 years ago. I thought they did a good job, so when my CPU water cooling system went out I took it back to them. I took it in on a Tuesday, they ordered a new part, installed it, cleaned it (I spent the extra money for a cleaning - they said it was really dirty) and picked it up on a Thursday. That night it was barely operable because the CPU was overheating. I shut it down and took it back the next day hoping to get it back the same day. They said they had tested it for 2 hours on Thursday and it didn't overheat. Okay. Since it was Friday and they close at noon, they couldn't fix it in time and kept it the entire weekend. They called on Monday and said they had installed the cooling system incorrectly which caused it to overheat. (I thought they said they had tested it the week before?) Finally got it home again, hooked it up and it didn't overheat. So far so good. A few days later, I plugged a device into a USB 3.0 port on the front of the computer. Nothing. It worked before so what happened? Checked it and the USB 3.0 plug was disconnected from the Z77 motherboard. Found out why: The pins are bent. Evidently during cleaning, the connector came lose and when they tried to plug it in bent the pins and just left it. The computer weighs a ton and I really don't want to take it in for a 3rd time. I'm an EE and could do all this work myself, but I've got little free time so I spend the extra money to have people do the work. The only thing I expect in return is quality. They've obviously lost their edge. They also didn't apologize for messing up the first time. The only thing they said while they loaded the computer in the car was "This computer gets heavier every time I lift it." I definitely agree with them on that point. I don't trust them anymore so I'll be fixing the bent pins and reconnect the USB 3.0 cable myself. I don't want to leave the computer with them for another 6 days only to find something else wrong. Hopefully you'll have better luck with them.

David C.

Reliable folks. Friendly Knowledgeable .Competitive .

P Ray

Very nice people

Don Tucker Music

Diagnosed my laptop fast. It needed a new hard drive, so I bought a used Samsung laptop from them. They downloaded my data from my old computer to the new one for no charge. They also ordered a new battery for the newly purchased laptop, which I didnt request, for no charge and put it in. These guys are fast, honest, and follow up. Great business, feel confident using them, they will treat you right !

Mason Sifford

Overpriced

carolyn mccowen

so far good guys fixed laptop getting back desktop today they diagnosed desktop for free called same day i dropped off with the fix would recommend to anybody with computer problems

allJellyNOtoast

Last week I called them at 11am, got my PC's to them at 12:30pm, and picked up my PC's by 3pm same day. These guys are good. I shopped around before going to them. I needed a big job done, and they did it so fast with everything working better than expected. The job was too big, that I did not feel comfortable doing it myself.....these guys are awesome.

anil nv

Same day service... Amazing guys im impressed

John Langston

They built me a super fast game desktop three years ago. No problems. Still a great game and office computer.

Rachel Mccorkle

I *literally* work 14 minutes away from these guys. I dropped my pc off today, came straight back to the office, and Wayne called me, right as I was walking through the door, to tell me what the problem was AND HOW CHEAP IT WAS TO FIX (it was already done, by the way, and for waaaay less than even the fly by night vendors were charging). Love these guys!

Mason Sifford

Overpriced

carolyn mccowen

so far good guys fixed laptop getting back desktop today they diagnosed desktop for free called same day i dropped off with the fix would recommend to anybody with computer problems

allJellyNOtoast

Last week I called them at 11am, got my PC's to them at 12:30pm, and picked up my PC's by 3pm same day. These guys are good. I shopped around before going to them. I needed a big job done, and they did it so fast with everything working better than expected. The job was too big, that I did not feel comfortable doing it myself.....these guys are awesome.

anil nv

Same day service... Amazing guys im impressed

John Langston

They built me a super fast game desktop three years ago. No problems. Still a great game and office computer.

Rachel Mccorkle

I *literally* work 14 minutes away from these guys. I dropped my pc off today, came straight back to the office, and Wayne called me, right as I was walking through the door, to tell me what the problem was AND HOW CHEAP IT WAS TO FIX (it was already done, by the way, and for waaaay less than even the fly by night vendors were charging). Love these guys!

Billy Rankin

Fixed my computer very fast and charged a reasonable price.

Douglas Allen Pearce

Got my desktop sorted out quickly and at a reasonable price.

Yesenia Varela

Great place, I went here for a second opinion on my laptop and I didn't have to look anywhere else. They took care of the problem, at a reasonable price. I recommend Computer Repair Express for any problem with your computer!! plus staff is very friendly

David Boyett

From A-Z these are the people to go to. Whether you need your old computer fixed or you want to buy one you will be hard pressed to find anyone better. For me and y wife they have worked on our computers and we have bought computers from them. They buy old computers and when they are done with them they are better than new and the price is better than new. Fair, honest, dependable, and they are always patient with computer-nudniks like me.

Billy Rankin

Fixed my computer very fast and charged a reasonable price.

Douglas Allen Pearce

Got my desktop sorted out quickly and at a reasonable price.

Yesenia Varela

Great place, I went here for a second opinion on my laptop and I didn't have to look anywhere else. They took care of the problem, at a reasonable price. I recommend Computer Repair Express for any problem with your computer!! plus staff is very friendly

David Boyett

From A-Z these are the people to go to. Whether you need your old computer fixed or you want to buy one you will be hard pressed to find anyone better. For me and y wife they have worked on our computers and we have bought computers from them. They buy old computers and when they are done with them they are better than new and the price is better than new. Fair, honest, dependable, and they are always patient with computer-nudniks like me.