Reviews of ACS (Computer Repair)

1203 T P White Dr, Jacksonville, AR 72076

Average Rating:

DESCRIPTION

You have the opinions of people like you who have information of the products of ACS (Computer Repair) in the state of Arkansas.

Right now the firm has a rating of 3.5 stars out of 5 and the score has been calculated on 14 reviews.

You may have noticed that its rating is really high, and it is founded on quite a few scores, so the assessment is reasonably accurate, although it doesn't have a elevated number of evaluations to confer it total credibility.

As you know, we do not usually bother to write opinions when these are positive and we usually do it only if we've had a problem or issue...

This Computer Repair is included in the category of Electronics store.

Where is ACS?

REVIEWS OF ACS IN Arkansas

Jesse Ball

Friendly staff, great work

Ron Wiesner

I dropped off an expensive 65” curved Samsung TV for an estimate. They quoted $2600 for a panel replacement. When questioned for more information they tried to charge $70 for the quote details. I took the TV to a reputable repair place and they repaired it for $300 the cost of a power supply. ACS felt very deceptive from the start. I’m glad I took it someplace else instead of disposing it. Avoid ACS for TV repair!

Richard Roberts

I brought my 43” Samsung LED tv in about a month ago I received a quote I agreed to pay but it never got repaired they claim my parts are on order but no tracking number who uses a company that doesn’t provide a tracking number? I’ve been told this over (3) weeks my opinion take your tv anywhere but here I stayed on the back burner until I just told them do what they want with it and I ordered a new one off line cheaper than their quote for repairs I believe it’s a scam company

Mitchell Fenton

Justice Hepler

johnny Peters

Phillip Scholtes

Lacked any discernible sense of urgency throughout the manufacturer warranty replacement process. No awareness or compassion to the individual situation or the customer viewpoint.

Ashley Mulligam

PLEASE DO NOT USE THIS COMPANY!!! This company has repeatedly lied to me for the past two weeks when Samsung supposedly contracted them to repair my 5 month old 65 inch TV. They have been telling me for two weeks (most recent call 3 days ago) that parts were ordered and they were waiting on one more part and they would set up a time to come fix the tv! Never heard back from them!!!! Today I call Samsung to see when the part will be or was shipped and i’m told that ACS denied the repair due to “work load”! What a joke!!! Please don’t put yourself through this, the company is worthless. My ticket is under the name Ashley Thompson. If the company continues to say they don’t have a customer by this name I can see if I can upload photos of the call history and text messages exchanged as evidence otherwise.

Graham Paxton

I purchased my TV in November of 2016 from Best Buy. It is a 4K Samsung TV that was top of the line at the time of purchase. My TV had a 4” black line down the right side of the TV, from top to bottom. I called Samsung to find an authorized dealer in my area and I was pointed towards ACS. I dropped my TV off at ACS with the understanding that I was going to be footing the bill. They determined that the required part to fix my TV issue was the “LED Array” which was no obsolete. As you can imagine, I was in shock that my 16 month old TV had obsolete parts even when they are still selling it at Best buy. ACS told me that I could purchase the entire LED display, but weren’t going to propose that option since it was $1,200, which is the price of a nice new TV. ACS said that I could call Samsung and try to get a one time out of warranty replacement which they have seen happen before. For the sake of time, I will leave out the fine details. So I called Samsung and they denied me everything that I had asked for. The customer service guy told me to call their parts department to find out if the part was obsolete. I swiftly mentioned to them that I just picked up my TV from ACS, an authorized Samsung dealer that YOU pointed me to, and that they said it was obsolete. He said that I would have to have proof of this. I said ok, let me conference in ACS to have them tell you or send you whatever you need to verify this. I conferenced in ACS, but this was not good enough for the gentlemen. He then proceeded to tell ACS that they were not an authorized dealer. We got off the phone and the lady at ACS said that she would take care of this. She called me back 2 days later and told me that she had gotten Samsung to approve the one time out of warranty repair of an entire new LED panel and that Samsung would be footing the bill to have an ACS rep come to my house to perform the repair. I was in shock. I couldn’t believe it. I cannot say enough about the customer service that ACS provided me. They had no reason to call Samsung and fight my battle, but they did and I appreciate it.

Brian Roina

The screen on my 55" Samsung Smart TV stopped working last week. Samsung customer service recommended ACS LLC. This company knows what they're doing. They asked the right questions at the beginning, ordered the parts for the repair, followed up with the parts ETA, and scheduled an appointment to fix it. My technician Mitch, showed up and diagnosed the problem, walked me through what may have caused it, replaced the screen, updated settings and explained why and what he was doing. Within 45 minutes my TV was fixed. I will definitely be recommending this company. Great work!

Michael Driskell

They fixed my tv for me cheap and you should go to them before you go to anyone else. Better than buying a brand new TV. And don't listen to one star reviews with no description.

Partne Daugherty

AWESOME STAFF AND BEST LOCAL COMMERCIAL DECOR. My iPad bit the farm. I kept forgetting to go to NLR to drop it off for repairs. For the first time, I noticed ACS as I was passing by and decided to dropped in. Fast, professional, and courteous service. My iPad works!!! I WOULD DEFINITELY RECOMMEND !!!

Angie C

steven brown

I look forward to this company repairing my LG oled sometime next week. I believe in fair reviews for companies so my rating will be a 5 unless we otherwise have issues. So far communication has been great

Business Hours of ACS in Arkansas

SUNDAY
CLOSED
MONDAY
10AM–5PM
TUESDAY
10AM–5PM
WEDNESDAY
10AM–5PM
THURSDAY
10AM–5PM
FRIDAY
10AM–5PM
SATURDAY
10AM–2PM

PHONE & WEBPAGE

ACS en Arkansas
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