You will see the opinions of real people who consumed the products and services of Alaska Computer Guy (Computer Repair) in the area close to Alaska.
At the present this firm gets a score of 5.0 stars out of 5 and that rating has been based on 69 reviews.
You may have noticed that it reaches an feddbacks average is outstanding, in fact, it reaches the best punctuation it can receive., and it's founded on a large number of feddbacks, so we can say that the rating is quite faithful. If there are many people who bothered to value when they've done well with the service, it works.
You know that we don't usually stop to write opinions when these are correct and we usually do it only if we have had a problem or issue...
This Computer Repair belongs to the category of Computer repair service.
Glen was polite and focused on the phone and in person. He diagnosed and fixed my problem quickly and efficiently. I recommend him highly - especially if you have a problem with data recovery. And, never forget your backups!
Glenn's on top of the game, responsive, professional, and even acts like he's excited to help. He took me from crisis-mode to happy within 24 hours. He'll be my company's IT guy from here on out.
Troubleshooting took less than an hour, after the issue was managed the computer and its new parts were tied together without too much trouble. A little in house cleaning and maintenance and I was back up and running. Glen's the real MVP. Also thanks Axle, great support.
Very polite and professional. Excellent work with fastest turn around I've seen. Office assistant is always eager to greet and a joy to visit with.
Quick turnaround. Friendly owner. I felt at ease during the whole process. I am one happy customer.
Thank you for the great costumer service and very quick turn around time. I will recommend you to anyone that has a computer issue.
Timely and efficient service. I was able to get my issue diagnosed and repaired in forty eight hours and was back to using my PC. Rates are reasonable and more personable than the big box stores
He was wonderful.. I dropped my computer off and he called me less than 12 hours later to tell me it was fixed. I was so happy that i became frustrated with myself for trying to fix it for so long on my own. Best money I have ever spent!
I had malware problems on my computer and less than a day he had it fixed. Also if he doesn't fix it, he won't charge for his time I think that is honest business. I would take my computer back there anytime it needed fixed.
Professional, awesome customer service, extremely knowledgeable, courteous, reasonable prices and very fast work, those are only the beginning of all the words to describe Glen and his work. This is the second time that i have used his service and have not been disappointed. The first time he took the time to thoroughly work on the problem, found it and resolved it. I returned to him for the upgrades we discussed the first time and a failing part that needed to be changed. To my surprise, he delivered my computer back to me in less time than he quoted. My computer out performs the benchmarks that it had when it manufactured. I very highly recommend Glen without a doubt or hesitation. You will not be disappointed by taking your computer to him. Thank you Glen and his door greeter Axle!
Glen is an exceptional computer technician and I highly recommend him. I generally do not give out 5 star recommendations unless an individual goes beyond the call of duty in preforming a task and I have observed that Glen is such an individual. Glen is friendly, focused, efficient, and reasonable priced. Glen takes care of all our computer needs at our Campus from networking, security back-ups, troubleshooting computer issues, recommending virus software, to being the point man for our networking during our fundraising gala. When other computer vendors call to solicit our computer business, I let them know we are completely satisfied with Glen and I recommend him to other local businesses.
Highly recommend! Glen was so easy to work with and super helpful. Honest guy and wont try to cheat you. Also super quick work, dropped the laptop off and had it back the same day in 8 hours even though he had to go pick up a part for it.
Great personable service. Very reasonable price. Highly recommend.
This guy is awesome! My computer crashed and I desperately needed help. I had several important files including audio recordings, important transcribed interviews, and photos that I thought were lost forever. I researched reliable companies and came across the Alaska Computer Guy. Thank God. He was able to retrieve my files and back them all up quickly and at an affordable price. Thanks ACG!
Very knowledgeable. He even proposed an inexpensive "do it yourself" way to troubleshoot my problem even though that would mean he wouldn't make a dime--so you can tell he's cost effective and not trying to rip anyone off!
Excellent, personable service at a reasonable price. Very knowledgeable with great communication; I needed a motherboard BIOS updated because my CPU wasn't supported. Problem was resolved within the timeframe advised. Thanks! Will do business with again!
Microsoft IT support (after several attempts) could not fix our computer. Glen had it up and running in less than 24 hours. Should have gone to him first. Reasonable pricing.
Helpful. Fast response. quick and to the point. Thanks Computer Guy
awesome Bussiness , great customer care . Answered all my questions and concerns. was able to pin point a problem I was having when I was told from other computer repair shops wasn't there . I will be recommending this Bussiness to everyone I know for there computer needs
Glen did a great job on my computer. I only had a couple of days in Anchorage to get it done and he made it very convenient for me to drop it off and pick it up and fixed it up for me in about 24 hours. It is running great and I no longer want to scream every time I turn it on...which is wonderful. Plus, he is a pleasant guy to do business with.
Awesome experience on an upgrade to my HP desktop unit. He's great with communications, works promptly, and is simply a pleasure to work with.
I had two not related issues that led me to Glen.My laptop infected with malware and viruses and transferring data from my old desktop comp to portable drive.Like this 25 reviews before me I gave Glen 5 stars. His professionalism,reasonable price and personal approach earned him that. He is a nice guy and I would recommend him to anyone.Thanks Glen.
Wow I don't even know where to start with this whirl wind of events...so I'm just gonna tell you the short! Working with Glenn was an amazing experience. It took us sometime to finally get done due to waiting on shipping for rma/me trying to find replacement parts in town. Glenn was patient and thorough with finding what was wrong, with my newly built computer, to finally getting it fixed. All in all I had gotten a bad cpu from intel and it needed replace. Thanks again Glenn sorry bout all the headaches my machine brought. If you need computer work Glenn is your guy. Honest,fair and a all around great dude. O and has the softest dog I've ever pet haha.
Excellent customer service, Very nice guy, and very quick service!!! Would recommend this company to everyone having computer problems. His pricing is very reasonable and he did a great job on the recovery of my hard drive!
Fast, efficient, and friendly. A few months ago Glen replaced my power supply for me in an afternoon. His pricing was extremely fair and I felt like I was getting the better end of the deal. I gave Glen a call today after I was having some issues with my PC. He offered, for me to bring it over, to take a look. In the mean time he gave me a quick pointer and I was able to quickly fix it myself. This guy is awesome!
Glenn was a great help, he had my computer turned around in less than 24 hours. When I installed some software after he fixed my computer that caused problems; he accessed it remotely and fixed it for free! I will recommend Alaska Computer Guy to anyone with computer trouble.
Fantastic business. Twice I have called them and they made suggestions which worked for me and did not charge me. When I asked them to repair my monitor, the gentleman told me, he could repair it but on a computer as old as mine it would be unethical of him to do the work. Now, where in this day and age, do you find a company like this!
Fast and friendly service. Glen was very helpful and knowledgeable. Solved my issue and got my laptop back to me quickly for a very reasonable price.
Glen was great, the work he did was timely and the price very reasonable. I am happy to suggest his services. Jim
Outstanding service. It is so nice to find someone who is honest. Computer was fixed expeditiously, he kept me informed as he discovered areas needing repair, and charged me for the time he actually spent on my computer. Highly recommended!
I went to the Alaska Computer Guy over all of the others because of his reviews on Google and I am glad I did. I took in two computers and explained that I really only needed one working computer. He was willing to walk me through a few things over the phone for free to see if that would actually fix it before bringing in my computer. After messing with my computer for a little bit, I called him back and said I wanted to bring it in anyways because I knew there were some other problems. He said I could come in right away and he would get started on figuring out which one would be best to fix. He fixed my laptop and it was ready to be picked up the next morning. He was professional and worked fast to get my computer back to me. I would definitely go back to him. I paid $100 to get one computer back to working condition. I didn't look around at prices, but I trust that he did a good job and it was a fair price.
Very personable, fast and affordable service! After my computer hard drive crashed I realized just how long it had been since I backed up my important photos and documents. But Glen was able to recover it all. He will now be the first person I call when I have computer troubles.
5 stars to an honest man who did an awesome job. I tried to build my own PC but lost all hope in getting it to work so I took it to Glen (if I remember his name correctly) and he offered to take a look at it. He did his research, explained to me what the issues were, and got the job done. Although he spent a good amount of time working on my computer, I wasn't charged much. I promised to write a review as a token of my gratitude. I'll also recommend him to my friends who need tech help.
Great professional service for a fair price. All problems solved with one visit and ready to go on time - no excuses or delays like the others we have used. A bonus is that our data was preserved, which rarely happens with other shops. Alaska Computer Guy is now our #1 preference for and computer fixes.
Performed work ahead of schedule for quoted amount, which was far less than the going rate elsewhere. Overall, excellent service at fair price.
Glen is excellent at communicating to me what the problem is and how to fix it. He is conscientious about his work and never tries to sell me more services than are necessary. I trust him and more importantly, I like him. Look no further...Glen is your guy.
Great Service... Very good technical skills in solving a problem that other outfits failed to rectify! DON'T GO ANYWHERE ELSE - STOP LOOKING... Glen will take care of you at a very reasonable price with emphasis on quality service.
Glen was just great, call him today if you have computer woes. Seriously! He gave me some great feedback on my computer problems, and he was able to fix my computer quickly. Affordable and professional small business.
If you are looking for a large storefront with lots of new gadgets to lighten your wallet, keep looking. If you are looking for great service, very affordable pricing, and working with a honest businessman this is your guy! As he does not keep a bench stock of parts he relies on shipping to get the right components at a fair price and then came in below his estimate to repair my laptop. Rest assured if I ever need computer support in the Anchorage area again I will be calling Glen!
I somehow screwed up my motherboard and ended up not being able to figure things out myself. He got everything figured out my computer has been working great since.
Was the best experience with an experienced IT guy. Glen is the man. I had run into some problems booting up and he fixed everything I asked in less than a day. He put in a ssd and another hhd for me and installed windows 10 back on that I had asked to do. He even went out of his way to unclutter the cable management i didnt have lol Hard to find decent service these days. This is a gem
Glen really help me out here. My computer crashed and everyone I talked to said that I just needed to accept that my data was gone. Glen worked for several days to recover the data from my hard drive, and he made it clear that is wouldn't charge me anything if the data wasn't recovered. He recovered everything off of my hard drive. Glen seems to be the rare type of person these days that does the job right whether it is economical or not. I have gone back to him for other computer issues, and I have nothing but good things to say about him and the way he runs his business.
I called Alaska Computer Guy with what I thought was a frustrating and insolvable problem. I spoke with Glenn over the phone, and he was patient and kind. He was able to guide me through fixing the problem, all free of charge. In the future, I will take my business to Alaska Computer Guy because they are easy to work with and will do everything in their power to help the customer! Thanks again Glenn!!
Glenn was an amazing help for our business, Conifer Realty Investing. His turn around time was out of this world and his customer service was right up there with it! After our transaction with him I informed him that he was worth way more than he was charging because the price was so reasonable and his service was so outstanding!! Hands down I will never go to another computer repair service as long as he is doing business!
Quick and affordable. My laptop stopped in the middle of its Windows 10 download. So I had to restart the laptop, which then tried to restore back to the original Windows and failed. Then I had a computer that did not work. Fortunately I was able to drop off my laptop on Friday afternoon to Glen and pick it up restored on Saturday morning.
Glen was responsive and easy to work with, and he fixed my crashing computer for less money than he estimated. I am very satisfied and would definitely recommend him.
Great experience and fast service. HIGHLY RECOMMENDED!!
Sorry for the late review. A few months ago I had a ROG ASUS that had a failing hard drive. I brought it to ACG and he was able to fux and recover 99% of my files. The job was actually more than he quoted me for, but he still honored the price given. Honestly after it was all said and done I felt bad because I feel I should have paid more. He refused to take a penny more than what he quoted. I would definitely go back to ACG. I also have recommended him to anyone that has a computer problem.
My computer was slowing crashing and I had tons of pictures on it that I couldn't image losing. My computer wouldn't let me back it up so I restored it to factory settings not even thinking about the consequences. I had a paper due for class and really needed my computer. Anyway, after restoring my computer I realized I had lost everything; I was almost in tears. I called two large, reputable electronics stores. One said there is no way I we get any of the data back, I actually wasn't happy with that answer. I figured with the way technology is now there was a way I could at least get some data back. I called the second store, they stated they had a machine that might be able to get the data back but there was no guarantees; I wanted a second opinion. I decided to Google computer repair Anchorage and the Computer Guy came up. Normally I wouldn't respond to the first company that comes up but I noticed he had good reviews. I called Glen; two hours later he picked up my computer and returned it the next day. I cannot thank Glen enough. He restored 99% of my computer and for much less. All my pictures and videos were recovered. I will recommend his company to any who asks. This is actually the first review I have ever written and it is well deserved. Thank you. Brandy
A+ Service!
Very nice and knowledgeable. Helped me figure out I need a new computer without charging me.
Prompt and professional service at a great price!
Glen is wonderful to deal with. Great service, quick work, reasonable price and one very adorable dog. He just fixed my laptop and retrieved all the files I thought had gone forever. Wouldn't hesitate to recommend him to others.
Professional, courteous, personable, fair. Call this dude for computer repair.
Amazing Customer service, great prices, he is very quick and professional! I will be recommending him to everyone I know!
Disclaimer: The following is a review of his customer service over Google, not of an experience at the store itself! Where do I begin? For starters, it was late at night on Saturday and early morning Sunday when I first contacted him, and he still responded to my issue almost instantly. Even when his store was supposed to be closed, he provided me with the help I needed. He's personable, polite, and gives decent troubleshooting advice. I have never had customer support as straight and to the point as this, and I can't thank him enough for the expensive RX 570 I saved.
After being unable to start my desktop, I did a quick online search with my laptop for a reliable repair person and fortunately found the "Alaska Computer Guy." He had very high ratings from previous customers, so I decided to give him a try. Not only was I surprised by how fast Glen fixed the problem (I had my computer back the next day), I was amazed at how reasonable his rate was. I'm a VERY satisfied customer, and would never think of taking my computers anywhere else.
I brought my new computer that wasnt posting to ACG. Glen was fantastic. He found my problem the same day as I brought my computer in. He is easy to talk to and friendly. He explained to me what had gone wrong and how he fixed it. He was reasonably priced as well. Thanks for the help!
I wanted to give a shoutout to Glen @ AK Computer Guy. I tried to install some upgrades on my own into my desktop but actually didn't entirely know what I was doing and somehow ended up frying the motherboard that came with my computer because after I had attempted to install the upgrades, the computer was essentially dead and nothing would turn on. Feeling frustrated and not wanting to damage anything further than I probably already have, I took it to Glen. The communication from start to finish was prompt and Glen was upfront with everything. There were some minor issues with getting a replacement motherboard but overall he got it working again and everything looks clean. I can now enjoy the added memory and better graphics processing! Thanks Glen!
Glen was extremely helpful and friendly! Fixed my laptop and his prices are great. I would highly recommend coming to Alaska Computer Guy ,if you have any issues with your computer.
I brought the PC i was building to Glen to do the finish work on it and he did better than i would've imagined. His work was very neat and clean. It was very fast (brought it in the evening and it was done noon the next day) and fairly inexpensive compared to others. Also, Glen is a nice guy.
I highly recommend Glen, he is very friendly and his prices are very reasonable. Same day service with excellent results, I couldn't have done better, Thanks!!!!!
I had nasty spam programs that resulted in horrible popups that really made it impossible to be on the internet. Although Glen was not the least expensive of the computer experts I called (the middle bid of 3), I liked him on the phone immediately. He fixed my problem in less than 24 hours and I have been very pleased with the result.
I recommend Alaska Computer Guy to anyone having any issues with virus infected computers in the Anchorage and surrounding areas. In 2014 my laptop was so infected and I've tried several different computer cleaning programs from Best Buy spending lots of money trying to clean off the problems but nothing worked. Thanks to a good friend of mine working with me a Bear Tooth Pub in Anchorage,AK told me about this guy called "The Alaska Computer Guy", that he fixed his computer and I should go on line and look up his website. I'm really glad I did! The price was really reasonable and he's a nice person to do business with because he's very honest straight forward about everything. Just very professional. I got my lap top back with in about 2 days after dropping it off to him to fix it. FAST AND AMAZING RESULTS! I live now in New Jersey and if I have any issues with my computer and it ever get a virus again If I have to I'm seriously confident to boxing it up and sending it to him to fix it with no second thoughts at all.
Awesome service, quick turnaround good prices. I feel bad because I read his sign that parking was around back I took his lawn for a driveway and made it hallway on his lawn before he stopped me I almost left I was so embarrassed but I needed my laptop worked on. I hope no one mistakes my tracks for a trail and tries to go that way also. Again does awesome work would recommend him to anyone who needs work done on their computers.
Glen did a wonderful job on my computer.I had another company try to fix an Antivirus Issue, they really did a number on my computer, it was very sick. I took my computer to Glen, he had it fixed the next day. My computer is working better than ever. His prices are very reasonable, I highly recommend him!!!
Great experience! Excellent communication and got me in that same day. Next day I picked up my laptop and it was perfect. Will be coming back for any electronic repairs!
Glen is Amazing! He fixed my laptop in less then 24 hours and helped me after a run in with a scammer. He is very efficient and kind. Definitely recommend him to anyone who needs help with their computer or laptop