You will see the information of people who have information of the products of McDonald\'s (Coffee Shop) around Oklahoma area.
At present this firm has a rating of 3.4 out of 5 and the rating was based on 690 reviews.
As you can read, it has an average rating is average, and it is founded on a very high number of reviews, so we can be quite sure that the evaluation is very credible. If people have bothered to evaluate when they've done well with the business, is that it works.
As you know, we do not usually bother to place scores when they are good and we usually do it only if we've had a problem or issue...
This Coffee Shop corresponds to the category of Fast food restaurant.
Only real problem was being new to this area to have the drive thru window blocked out so no one can see in we did not know where to stop to pick up our order. So we stopped a little too far forward. The window that his used to pick up should NEVER be blocked out so the customer can't see where to stop. There really was no way to tell. Otherwise the staff was friendly and the food was as ordered.
It was absolutely delicious hot fresh and that yummy with my extra Mac sauce the way I love it
Food is good, but make sure to check you got the right food before you drive away!
Good friendly service. Had sausage muffin, decaf coffee, and yogurt parfait. Both good.
Employees were good. Was chill. Lots of people in it so it was a bit crowded, but not too much.
The staff sits in front of the no smoking signs on the patio and smoke while hanging out with their friends.They are rude when asked to stop smoking when other people are eating. Otherwise. It’s a great place for a cup of Coffee.
Fast service and food. Big dining area and not too expensive.
I do UberEats here occasionally. I hate when I get this ping because the wait time is always around 15+ mins. Sometimes I even turn off my engine while at the drive thru line. It's ridiculous.
This McDonald's is the best one ever. There is not a quick turn around of the staff, which matters! They take great care of us every time we go. Orders are rarely, and I mean rarely incorrect and if they are, they fix it with no problems. The food is hot. The fries are the best! The place is usually very clean. We love this McDonald's. Something for everyone here.
Service needs to be a little better, they took super long and they seemed lost, scrambling all over the place. Love the breakfast but service was very slow.
This is University Village McDonald's they're fast paced, employees are very friendly & food is always fresh and ready to go
When I pulled in the drive thru tonight, I was the only car. All I ordered was a 6 price tender. I paid than was directed to go to the 3rd window. I waited 20 MINUTES before I parked and went inside. When I got inside, no one noticed me, no one said hi for a few minutes. When I finally got to talk to a manger, all he said was 'sorry. We got busy'. BS. No one was ahead of me. Worst customer service.
I love some of the new burgers they have. Always very fast at getting out the orders
The food is good. Quick. People were friendly.
Went through the drive-thru tonight. It was busy so really no reason for the food we received. The older hispanic lady who works there at night is awesome however my burger was still raw and my fries were cold. We also ordered chicken nuggets but they were cold and looked like they had been there all evening. Its hard to get fresh fries from there ever. Its the only close mcdonalds so we can't go to another one. I attempted to call them twice but no one answers the phone there.
I am very angry
They didn't give me my son's apple juice
This McDonald's is consistent, generally clean, and quick. I would give it 5 stars however I've found that during nights the crew can be hit or miss. Sometimes I think the staff is taking a "trip out to the dumpster" to hit a J or a vape pen. Definitely a Breakfast Club vibe and the only time this isn't the case is when the anxious blonde dude is managing at night-in which case the food and service is perfect. Great McDonald's though, best In the area for sure.
Exactly what you want at McDonald's which is consistently hot food and fast service!
Fast and friendly. Which is important. Eagle pass does not have alot of friendly places and the drive thru team at this McDonald's is always friendly. Not the dinning in area.
Chicken sandwich was not bad, but it took 15 minutes for someone to take my order.
I'm loving it...duh
my order was incomplete. I was to far to drive back.
Always great when you're on the run. Treated the grandchildren to Mc Flurries
Our popular fast food chain
Fast food decent service. The one thing is that they had a computer if you and could not take cards and would only accept cash, which is pretty crapy for customers.
We had to repeat our order about 5 times and still got up to the window and it was still wrong helps if u have people that can speak english at the drive thru
The service is ok, sometimes it is difficult that the drivethrut's employers understand you clearly, so my suggestion ask slow, clear and a little bit low.
Each and every person in there has a horrible attitude. Waited for my ice cream just for the MANAGER to tell me it wasn't working, which was fine. But the least you could do is smile! I hate this location. The manager should know better.
Drive thru Cashier needs to work on listening to customers
Good and fast service
DO NOT WORK HERE lemme just tell y'all, i worked at this mcdonald's for 2 years (it was my first job.) i would not recommend going there EVER, it's absolutely disgusting has ants and roaches(always has) the management is basically useless and is so disrespectful. the only way to get fresh fries is to ask for no salt or go during a rush. and as a former employee no one cared about the quality of the food. management was more focused on getting you to leave. ALSO if you ever get told to come in and talk to daniel request brian, daniel is a made up name used so you don't get mad at the manager (brian)
Not the fastest drive through in the world. But the staff was ok and breakfast was good.
Good ice cream coffee
Professionalism
Fast food restaurant
The place was clean and the food was decent.
Different pricing for other stores, different menu. You can't ever know what you're going to get or how much you're going to pay for it. Go to any other McDonald's
Always cold food. Half the time they only accept cash. I guess English isn't allowed here during the day only at night as well. Thanks to the manager that brought everyone from Southside . Also they always ask you if you want sauce then they never put it in. You have to ask at least 3 times.
24 hour drive thru!
Watched as a man shot up meth and heroin in the lobby, when management was told about this they watched him continue, and refuse to do anything about it. I notified corporate.
Generic. But for the money. Ok.
Quick service and order was correct the first time
It would be nice if the parfait I order for my breakfast wasn’t completely frozen. I like eating my food without breaking my teeth. It could have at least been made aware that the parfaits were still frozen.
There is always a long line in the drive through at this location. But the food is always good!
Went for a quick snack, Mc Flurries and cherry pies, ice cream was delicious and the pies where hot and tasty.
Yet again they messed up the order.
Slowest service ever! Always at the South Ogden store. I have lived here for 4 months or better and they always take 15 minutes or better. Thought they were supposed to be fast food.
Super clean, great service & friendly employees ~ what more could we ask for!?
Great kid's meal place to be in and drive threw!
Very fast service
First off, bread was hard on the Big Macs. Second, they really shouldn't lock every door at night while customers are in there, it's a fire hazard and very dangerous having to wait for someone to unlock the doors to exit!!
Quick breakfast stop with friendly service!
Great customer service.
Really fast service really impressed even though it only has one drive thru
Not the most healthy food (sarcasm) but always delicious.
The wait wasn’t too long.
Gmo and unnecessary chemicals and ingredients in the food for the sole purpose of corporate profit. Very unhealthy
Good steak
Poor management of employer.. don't treat managers with respect after many years of faithful service
All the women working here are ANGRY. Quite simply put, the worst service I’ve ever gotten at any McDonald’s. First they get orders wrong multiple times, then act as though we’re taking it directly out of their paycheck. We used a promo receipt with the buy one get one free and it blew their mind. Can’t even refill your own drink here. If you come here, you will get something on the McDonalds menu, but what you get will be a surprise.
I had no issues with my order
Nice and clean place...
The girl got Tastee Sub was not very bright and the chicken strips I got we're not very tasty they look like they were old
Always have an array of choices and they are fast.
It's McDonald's. Very clean facility, and friendly staff
Good food
The breakfast was delicious.
Very rude, slow and unprofessional. They stood there talking rather than making food or taking orders. Messed up on my order. At least the fries were fresh.
Hot food
Cold food, I only live across the street.
Most the time you can count on terrible customer service...
Service here is horrible. I'm not sure if they are really low on staff all the time but Everytime I go there I wait at least 30min to get my food. So much for the fast food joint. Of course mcflurry machine is ALWAYS not working. It used to be better and quick.
Super fast service during the morning rush
Quite a fancy McDonald's. Always good.
Just a late night secret I can't keep from my husband
On d GO & Don't take long
The whole menu board disappears and scrolls ads. Really annoying.
Do yourself a favor. Goto the one in Aloha.
What can I say Mickey D's Is the best place to go get your hamburger fix on. The employees are always friendly. Chris is the bomb. I always suggest taking the drive-through because they will get you through faster than if you go in the restaurant..
We love McDonald's
I just bought food from this location and was absolutely blown away by how amazing it tasted. I eat McDonald's once every blue moon and decided to have it tonight and was glad I did. I ordered 2 cheeseburgers and a sausage mcmuffin. The two gentlemen that I could see working looked like they both had a long shift but I could tell that that stood by what they were about to give me and took pride in there work. D A N K
Typical fast food joint
Fast, fresh service. Overall I've been pretty happy with this locations food and staff. Don't forget the salt on the potato sticks.
I was Mclovin it mmmmm....
Why are your breakfast sandwiches more expensive than a big breakfast with hot cakes?
They took 5 minutes to wait on us and another 5 minutes for 2 Frappes. Lady at the counter didn't speak English so well and she couldn't answer a question we had. Very unhappy with this McDonald's.
You know exactly what you are getting food wise. But I love the customer service at this McDonald's! They are always incredibly polite, service is fast and I always leave happy. Excellent job McDonald's!
Fast good service.
Being allergic to onions, I asked them not to add onions. They did anyway. So, no.. one star review. McDonald's tastes good, but not if they are trying to kill me. Bad business ethic to knowingly harm your customers.
Everytime we go here, we end up with rude staff through the drive through. They are impatient.This has been a consistent thing for 3 years and it never seems to change. When we are inside, it's a totally different story. Polite staff, and meals are prompt and correct. Unfortunately, we are usually looking for a bite to eat on the way home and rarely go inside.
This place is fine during the day but like the NW 185th location, it is downright appalling after about 10 PM, especially on weekends. The drive through hardly moves and in the past it's taken me nearly half an hour to get my food. Needless to say, I don't bother anymore.
Got to sell it it was pretty good with some Southwest dressing works great on this diet
Pregnant wife must have
Mc Donald's. If you haven't been there by now, your not missing much
Good food...
Good McDonalds but the drive through is slower than most.
Negative 5 stars, employees are rude thinking they are giving you a handout. When their salaries are paid by the sales that they are delaying
Usually pretty ok. But this is 3 times I have gone to use the restroom and a employee used restroom and left without washing her hands. No thanks McDonald's no desire for Hepatitis A!
The food was we'll made and good. Fresh coffee. The line was super long when I pulled in, but moved relatively quickly. I'll never understand the lack of friendlyness at the window though.
Staff was overwhelmed & not efficient to deal with too many customers dining in.
Hit or miss as far as service and speed.
Basic Mcdonalds. Needed cleaning in restrooms, tables and drink counter. Not confident of staff.
Good fast food and love the free wifi.
Good coffee
The sevice was bad and the boneless wings where bad. The waitress was a little on the rude side and she hardly come to our table to see if we wanted more food or drinks.
They do not have a full menu on both sides. Very confusing. Too bad it's close to my house means I have to drive further to a better one.
McDonald's is whack, yo
the parking is on the east side
This is the only McDonald's ive been to where they make the big mac like the picture. People were very nice.
Foods always good, but sooooooooooo slow.
They are slow and rude
Its not for me anymore.its for kids
This McDonald’s says they’re open 24 hours but closes their seating at 12, meaning you can only drive through. Savage.
Came in for a quick drink and it took over 20 minutes just to get it. They had plenty of staff for the few customers they had but seemed incapable of moving quick enough. I understand its just Mcdonalds, but come on at least try.
The quality of service has fallen off a cliff lately....
Firt Macdonald's that you need to ask for soda refills because the soda fountain is not abalible to the constumers
Get the McDonald's app for awesome scan code deals
Have never got an order wrong at this McDonalds, also there is a Pokemon gym there so while in queue you can do some walloping. The only issue we have had is when asked to pull up to the final window to wait for a part of the order to finish and keeping the queue going behind and around you. A lot of people will be very annoyed at your positioning and seem to assume you are just parked in the drivethrough judging by their reactions. It is a bit narrow in this spot.
they forget to give me ranch...on my to go order
Why is it I get a attitude from the employees, when they messed up the order. I guess it's my fault they didn't put all the food in the bag!
Love the food, but expect a bit of a language barrier.
Cold food, not even the right order, and RUDE management.
They take for ever to get your meal ready. Super slow service.
Best nuggets ever!!! Hot, crispy outside, tender and juicy outside. Planned to only eat 6 or 8 but couldn't stop. Ate all 10!!!
I hate their food small portions ,it’s expensive it’s not healthy . It’s addictive because they combine sodium with fat and sugars. Fact is if you eat this garbage for a month it will Kill you.
I've eaten my fair share of McDonald's meals but since the first time I've eaten there the quality and healthy items has increased. It doesn't matter which McDonald's you go to, they are the same no matter where you go and what country its in. But here is a little tip for you: For those not in the know about McDonald's secret menu items, here is a few of them: a "Land, Air, and Sea Burger" is a Big Mac, McChicken, and Filet-O-Fish all slammed together. A "McGangBang" is a McChicken sandwiched inside a double cheeseburger. Check out McDonalds on your next visit in Seattle and try the secret menu.
It is a great place to go with the kids
What can you say it is McDonald's nothing special. And this location is kind of hit or miss sometimes the food is OK and other times not as fresh. At times drive through is quick other times not so much. But when they do mess up my order they are always quick to fix it no questions asked. It just kinda seems like none of the workers want to be there. And I really can't blame them I have seen how some customers treat them.
This place takes sugar tax from customer even when you take diet coke :(
The food is plastic and cheap I don't like McDonald's I don't ever eat there
Wanted to grab a quick bite to eat after our 4 day backpacking trip in GTNP and before checking into the hotel. We ate at a nearby park.
New menu items are delicious. Fast friendly service.
Great food, great promos!
Poor customer service and order was wrong. Store is dirty which is sad.
Breakfast all day means some times you will get food that has been in the warmer hours too long. For fast service not bad price wise
Ice cream is always yummy here but lines are slow moving
I enjoyed scrambled eggs and sausage hm did I mention coffee lol
I love the fast food here!
Dirty , quality of side salad pretty low.
Food was good but very busy it takes forever to get food.
Drive thru, quick. Food consistent. Best coffee on the go!
It's closed for renovations
This McDonald's always is really fast in super professional and always has my food quick and it's delicious hot and fresh
This is the most accurate McDonald's I've ever been to.
Waited 14 minutes for a mcdouble and fries
Never have I experienced such ill skilled employees with zero care for customer service.
Same ol McDonald's, service was more improved than most.
It was great
Fresh , hot and fast. Great service too.
Convenience and price
With the exception of dying of starving... Stay the hell away
When sitting in Silence with my brother and I had a quarter pounder with a milkshake and he had Big Mac and milkshake and they were really good.
Not my favorite but still taste so good
Really good
I like McDonald's. It's pretty good. I had a burger and fries. They were fresh and hot. The drink was tasty and sweet. My meal was enjoyable. McDonald's is a good place to eat. This particular McDonald's did not disappoint. I think next time, I will get a McFlurry.
Fast food... If you don't know what to expect, congratulations, you clearly have better eating habits than most Americans. This location is better than average for two reasons: - I've always gotten fast service through the drive through. - Customer service has been better than most other fast food restaurants. But in the end, it is still fast food. For the most part errors are few and far between and the food is usually hot (enough).
Fast and friendly service.
Always same. Pie and senior coffees great
Always slow and not worth the wait. Staff dont seem like they dont know what their doing. Go next door to the kid valley and you will be much happier
Beautiful place!!
My husband went into the lobby and got ignored as I sat and watched more than 10 cars go throw the drive through. If you go in you will be ignored very rude long service
If you could get somebody who doesn't sound like they hate their lives that'd be great
Great burgers good prices but sometimes you don't get all the food you order.
In the drive thur- Had to repeat our order 3 times for each item, everytime you thought they had the order they would ask you again.
The food is fine but the service is slow.
I waited 7 Minutes in line to place my order but ended up having to go get an employee to take my order. There were no smiles from any employees. when I received my food the burger was subpar and the fries look like they had been made yesterday. I was told that the fryer oil only gets changed on Mondays... Never go there on a Sunday.
Very noisy and too uncomfortable. I would not go back
Good frappuccinos
Food is consistent.
Deserved something refreshing and that's exactly what I got
I decided to go inside since the drive-thru had many cars in both lanes. Bad idea. Although my order was taken quickly... it took over 20 minutes to get my food. I have never waited that long at any fast food restaurant.
They didnt have the food we usually get, they dont have refills, they only have ketchup packets, the ranch they gave us was already open and they had horrible customer service. Worst McDonalds I have been to.
They have good food and its fast food
It was great to be there. Felt nausea after two hamburger and a mix sweet tea with non sugar tea. And a long walk outside. Mostly just because my weird health issue. Otherwise, nice place to be as usual.
Always good food and services
It's a McDonald's! They're pretty much all the same.
Cheap food good for on the go
Great place come eat. They have breakfast and lunch you can choice from all day...
Fast service :)
Good solid service
It's fine and I do realize that I sound like the old guy yelling at kids to get off my lawn, but it seems to me that anyone under a certain age, which is most of the staff here, has completely abandoned the simple, conversational, employee etiquette. Things like please, thank you, you're welcome, have a good day etc. To me, it's these simple pleasantries upon which the pride and joy of being a part of a community is built. Without them, somehow a shared sense of purpose and destiny, the basic unspoken communal bond evaporates, leaving isolation, suspicion and resentment in it's wake. It's one of the most glaring ways we've failed these young people and it makes me very, very sad.
Be prepared to wait 15-20 min every time unless you go between the hours of 11pm-5am and 2pm-3pm
Pretty new and is pretty quick without any mistakes. With that being said, it can get very busy!
Always a great fast food place. They are super busy and you can get a simple cheap to go order on the run. Not the healthiest but I know they are improving that at the time. I'm super grateful that they gone the support of women working on their organization and the employees are very happy and helpful. They work hard! I'm appreciative for the healthier alternatives they have added to their menu. Great job McDonald's! Keep it up! Thank you for the hard work and service with a smile! Thanks again.
It's great to grab breakfast and then go eat outside with the family. Even though the Saturday morning drive through line is ridiculously long they get thru everyone super fast.
Yeah the fridge great I can't wait till they bring the Walker back
It's McDonald's. Expectations are low. Had an issue with an order, manager was super friendly and corrected it. The cashier was pretty surly, but as expected!
The people that work there are nice
Does anyone really come to any mcsonalds because it is a tasty option? No. We come here because it's the same food sac that's strapped to our feeder and we can mindlessly shovel the contents into our fat faces. I mean this place is slightly cleaner than most mcdonalds I've been in. So there's that.
The people here have always been polite to me. The food is also good, fast, and cheap. Hard to find all three at once, yeah?
Freaking love their mobile app! It has some good deals and offers. And you can order from it to make getting your food way faster.
Too slow. Not enough staff on this visit.
Sucks that they pay their workers a livable wage, it means all their food is more expensive.
We seriously ordered 2 coffees in the drive-thru and they had to park us! We waited and waited. No coffee. So, my husband went in to see why it was taking so long. The guy at the counter told him, that someone came in saying they had our order asking for a refund! We got our coffee, eventually, but I think I will stay away from this place.
Great service and pretty prompt with their food too... We'd pay and boom our food is ready... Overall I give them five stars, not just because we love McDonald's food... We can laugh and joke with the people there... Wonderful humor they have while serving customers ;)
The service is extremely slow at nights... rude costumer service. Went Monday 18 at 1:30am.
Horrible! Was asked to park in the specieal order parking with one car ahead of me. Get my food and it's cold. Sooo what's the deal? Burgers are cold and fries are like eating cardboard. Maria asks me to return so they can go out of their way to make sure it's perfect. NOT! Plus apparently "managers" are not given phone numbers of someone you can call that isn't speaking Spanish the whole time you are on the phone. Will not be back!
Bc it has THEY HAVE VERY VERY VERY DELICIOUS CHICKEN NUGGETS EVER
Good food
They always treat me right and I'm very picky the restaurant is always clean best McDonald's in town.
South ogden as refill....a step up if u like coffe
Good food
I like the fact that the teens are no longer standing around talking nor are they on their cell phones. I will also say that I still always go inside to order. This store has really gotten better about making orders correctly. My biggest complaints are that the restrooms are gross and never stocked. Their is always water on the floor and no wet floor signs. I'm glad that the quarter pounder meat is cooked to order now because I know I wil always have a hot burger when I can afford them. However, most of the time I get the bacon mcdoubles and the meat is normally cold and nasty. Thank yall so much to the 40th store management for making so many improvements.
This is the only McDonalds for probably 100 hundred miles in any direction. Needless to say everytime I've gone there they have been pretty slammed. They are what you expect from such a place consistent and fast, especially for the amount of people lined up in the drive thru. They are faster than some of their locations in metropolitan areas.
Good Place. Fun atmosphere. Great food prices!
Quick and fast.
Not your regular town McDonald's this is on Eagle Pass and is the only one on US side so expect big lines, large coffee is the size of the small one.
I didnt get what i ordered and wasnt as good as much as i wanted it to be poor service everyone was just standing around talking.
McDonald's... Nuff said
25 minutes to get through the line only to have my order wrong
Probably the best mc Donalds in ogden. Very clean and nice staff. One of the employees offered to take my tray after I finished eating. It even looks nice. I like the outside bench area they have here. Even the lawn is well kept. Overall a good mcdonalds.
Yes, it is convenient and clean
Ordered a chicken sandwich and I was told that it would take 10 minutes. I waited and called them by phone 10 minutes later and I was told it would take 10 minutes or I could have my money back and hung up without any apologies. I ws about to call back when they brought me the sandwich. STILL NO APOLOGIES!
I tend to order things as is, but my friend likes to super customize she will add on and take off until her food and drinks are a new creation. Most places handle that with ease... this mcdonalds is our local one that she visits often and she orders the same concoction each time at this same mcdonalds, and they cant handle it. We always have to repeat our order at the menu 3-4 times while they struggle, then once at final window we either get pulled forward and wait 20-40 min while they clean the coffee machine, or its made wrong. I honestly thought it was her and her pickiness causing a struggle until we started branching out and testing other mcdonalds. I will tell you we have been all over oklahoma on mini road trips from mt scott to tulsa to meeker to altus even into texas a few times and every single one of those mcdonalds was able to handle her order the first time, without repitition, without waiting for 40 minutes, and it not only came out right but her cups werent covered in coffee drips and caramel drizzle. My last visit a few weeks ago I spent over 45 min in the drive thru for 1 caramel iced coffee with 1 shot of espresso, I had to call the store to ask why I was pulled forward and waited for 45 min for 1 coffee drink and the manager kept cutting me off, she didnt care, she wanted to throw free food at the problem but nobody even ever took my name or info to follow up on that minimum effort. Its like they dont care because they own so many in the area that even if you go to the next town over they are still getting your money. So I stopped going to mcdonalds in my area at all, if I’m out in another area of oklahoma or another state I’ll enjoy some mcDs but not the mustang/yukon stores anymore they have gotten too lazy and mess stuff up too often then get mad that you want what you paid for instead of what they are offering you. If I ask for espresso and you charge me for espresso in my drink I want it in my drink, if I ask for extra onions and extra cheese and you charge me for that I dont want a burger with no onions and no cheese.. this is just food service common sense 101 and they fail daily ....
You can't go wrong with McDonald's. I love the variety.. and fast service.
Was ok the cashier was pretty bad at understanding English. The food was good tho.
Nice staff. Kids love it.
Unfortunately the process they have for drive thru takes too long!!
The roads trying to get in there right now r just horrible, lots of construction.
It's just McD's. Quarter Pounder with cheese we're good. Had to wait for about 5 minutes for my order in the drive-thru. They couldn't keep up with traffic. Drive-thru attendant was friendly. Person handing orders through the window just didn't care.
Since they have started using fresh hamburger on their Quarter Pounder with cheese, which I love, I tried them. They do taste better but are just lukewarm. They advertisement says they are Made To Order, which means they should be hot, but that is not the case. That is why I won't eat at any Mac's. All burgers are lukewarm. They didn't use to be that way.
While attending UW, one of the women on my floor in McCarty insisted on going to McDonald's once in a while, so almost everyone went with her. McDonald’s was Kathy’s family treat when she was little, so going here helped with homesickness: something most of us understood. It was a nice way for all of us to celebrate our families.
This is better than alot of McDonald's I have been to. Alot of the people are very kind and the food wasn't stale, like some McDonald's I've been to. The food was delicious and they were very helpful
I had a Luby's cash card that wouldn't swipe anymore n they called in n verified the AMT. N served me. Very satisfied.
Always a good choice.
Not happy with them!!! It took 9 mins to get though the drive though for a breakfast sandwich that cost a fortune. The person that handed us our food was super rude and nasty!!
Drive through takes at least 20 minuets to get through. It’s also so outdated that tourists cant tell that there’s two ordering lanes. The inside of this place might be the nicest you’ve ever seen. But the outside and time it takes to get your order needs a LOT of work. And don’t bother trying to use the app to order.... takes about a half an hour to get your food
Serving is fast indinning or drive thru
Capitalist food is ok?
This MCDonald's give you fast service in side an the drive thru the same great place to go if your I a hurry for something as fast food
The best sundae
McDonald app hasn't worked for over a week here in Pleasanton
Try not to go anymore because the food is so bad for you and they always get your order wrong... ALWAYS!!!!! I mean every single time.
Food was fresh and staff was nice. Clean dining room. I like how they brought your order to the table.
Very efficient and freshly cooked. The wait was great considering the freshness.
Consistenly good
Pretty decent as far as McDonald's go. The dining area is clean. And the reason I enjoy this one over others is because there's no Play Place. This means no crazy kids running around with unattentive parents. So the dining area is more quiet and subdued. They did get my order wrong. So that's why I'm giving them a slight ding. But they were quick to correct it and apologized.
Traveled to Eagle Pass for an outing with my little family. Great service and the food came out quick. Only downside is the men's restroom does not have a changing table. Had to change my son's diaper in the car. Please add a changing table.
They did not give us all of the food we ordered and had to go back and get it.
Clean place. Fast service
Don't waste your time! My wife ordered a grilled chicken sandwich with cheese. They put cheese sauce on it! So she took it back! They brought it back out with a cold piece of cheese slapped on top! What a waste of money!
Pretty good, but since its on Maine, theres always so many people and children.
Service was terrific cheeseburgers and fries were cold
McDonald's is really good and it has a lot of options to pick from and the workers there are very nice
Employees were outstanding, fish sandwich was decent, but I was disappointed with the fries. Room temperature and soggy. They should throw old ones out sooner.
It's a nice place with touch screen ordering menus. The staff has always been very good about getting orders correct and being friendly to me. The only reason it's not five stars is because the parking isn't great. You have to turn off of a very busy road into a small parking lot. Other than that it's great though.
Awesome service.
Great customer service and fast service through the driveway!
Usually fast and accurate
Have lived in this area for more than 40 years... And the quality still degrades.... Saw a commercial for the 2 for 5... Not here... 2 for 6... wow! Ok...... Still ordered a couple fillet - o - fish.... Big mistake... Like buttered cardboard sans flavor... Absolute garbage... Guess that's what's happens when you get greedy...
I asked to 1v1 this man in the fortnites and was rejected I am tired of this bs
It tasted good
Clean restroom Fast paced employees. Neat and nice place.
There is no free refills for drinks here. Small place and untidy. Slow service as well.
Clean McDonald's, stick to the dollar menu or pay a lot for a mediocre hamburger.
Fast service very appreciated! Thanks
The man who I answered on the phone was incredibly racist he refused to serve us based on the color of our skin extremely disappointed and you have now lost a customer, sad to see.
Great staff who handled an outlandish order (200 mcnuggets) very well.
It's ok.
Had great customer service. Food was exactly what you would expect from the chain.
It's a nice place, nice food.
I'm lovin' it!
Absolutely terrible place to go eat. As a previous McDonald’s manager myself, being treated very poorly by the young woman in the front when I asked why does she always hand me cups with no lid on it and she always gives me the same eye roll while proceeding to SLAM the door shut in my face when I ask for a napkin to go dab up the mess in my lap. And the late night manager “Justin” is incredibly rude. My wife last week came thru the drive thru late at night and she had a complaint about her order. So she drove back thru and calmly let the person taking orders know what had occurred. She was then told to go to the next window and was greeted by “Justin” the manager. He told her even tho she has the receipt and had just came thru he can’t do anything about it while folding his arms and a very pompous and rude way while constantly keeping a flat disrespectful and annoyed tone in his voice.Even though they had handed out the completely wrong order they acted as if it was her own fault for even touching the bag. I also want to know why is it everyone we come to the drive thru around 1:00 - 2:00 i don’t get any answer at all? One time I sat outside for 30 mins before giving up myself. I understand if your systems are updating but still you have the means to do cash orders and any manager that’s unable to do such a task to keep revenue running thru the store shouldn’t be a manager at all because it’s obvious they aren’t in it to help improve the business. As soon as these things are fixed me and my family and my friends will continue to go back to the McDonald’s we once loved to go to almost every day. But until then you have lost loyal customers
It was my first time going to a cheap restaurant!!!
Fast service and mostly friendly staff. My only gripe is that it's usually always dirty when I visit, trash on the tables and floor for example. When u addressed this with the management they just told me it's always clean and they just had a rush despite me pointing out that this was over multiple days and various times. Decided not to eat there got several months thereafter.
I don't usually eat here much, maybe four or five times a week. The food is always fabulous. Lobster tail is the best followed by Cherries Jubilee. A nice vintage Cabernot is a must to accompany the dinner.
Awesome fries
Good junk
Needs more parking, the popular place in town.
I'm having them a one cause they just can't get my orders right..
It Mcdonalds!
The food is always good, but service can be a bit slow. I think this location is short staffed.
Rather eat my toenails
Great restaurant
Terrible service and terrible food. How hard is it to make a burger without onions???
The cashier was very friendly and food was good
I love. It
The cleanest place fast food wise we have ever eaten in. Cudos to the hispanic lady cleaning. I told her so.
Terrible food, terrible place, total waste of money.
Professional staff. Well-kemped and a reliable place to get dinner. Superb value(in Seattle) if you use coupons.
Great place to pick up a dipped cone on a hot day
It's okay once in a while
Their staff is nice most of the time. But earlier I went and this girl gave me the coffee I ordered, she didn’t put the lid on it and I burned myself. All I did was say ouch, she closed the window and gave me the coffee. She didn’t even apologize. I told her nicely to please make sure it was closed next time and she got so made, rolled her eyes, and closed the window.
Best sausage biscuit I ever had
Food is concistant, but menu and special bundles are not across the country. Several upset customers.
Fast and good service, how it's supposed to be
no worst services on drive through, had to come back as they missed few items to put in my bag, ahhhhh
Very long line all the time. Takes forever
Very nice
The drive thru takes FOREVER and there is access to the drive thru from 2 directions which leads to jams
Good place. Drive through fast and efficient
I love nuggies
fast and friendly service
good for a McDonalds. Get a number 2 meal and you are set.
Family of 5 no mess ups on order
Quick, friendly & accurate service through the drive through. Food hot & fresh.
I like the bacon egg and cheese McGriddle. We're traveling cross-country and we stopped at McDonald's for breakfast at every opportunity!
Bad drive thru
Clean restroom. Typical food and service ice.
You know what you are going to get here. It's convenient and consistent.
Website sucks, service sucks. What more can I say? Oh,food tastes like cardboard
Some cashier's could be a little nicer
I usually go through the drive- through because my office is close. Today I walked in, waited at the counter for 10-20 seconds, not a problem. The blue shirt (manager?) immediately Instructs me to go the order kiosk. Next people that come up she takes their order no problem. I can understand context of the situation, but in my opinion she didn’t. I waited at the counter to place me order and get that personal touch. She thought I wasn’t important enough.
Nice place clin an good prices an special
This fast food place was very slow. But the food seemed to be cooked properly.
The service was fast and friendly.
THEY STILL GOT THE SPICY MCCHICKEN
Slowest McDonald's service I've ever had to deal with. Waited 20+ min multiple times with very few vehicles in front of me. I've quit eating at McDonald's because of this location. Sonics next door is quicker, more friendly, and food is fresher.
Don't bother, there's nothing healthy there to eat. :-(
Probably the busiest McDonalds I have visited stateside but they still managed well.
Fast food at its finest. Unhealthy greasy and delicious. An American classic fast food joint.
I lick it
Clean and easy
Food always seems to be cold! Nothing worse than at 11:45am and they serve cold fries and they don’t care!
McDonald's is getting too darn expensive for what you get and quality of service. The French fries are always cold. If you want hot fries, ask for no salt. They will make you a fresh batch. You can add your own salt.
My kids love the new play place it’s amazing. I like how the staff brings the food out to your table with a warm and friendly attitude. They make eating here a unique fast food experience
Unhealthy but delicious, love breakfasts
The first time I visited. Prices are higher than some other locations. Could only take cash. I think they were just having a bad day. I was able to order and pay with the app. It would have been nice of they suggested that.
Very busy at noon. Fast and courteous.
A little slow on service
Worst McDonalds ever. Never get my order right and then j have to get out of my car and fix it and then pay for their mistakes they never own up to their attitudes, their incorrect orders and just make excuses. This McDonald's isn't recommend. Unless you want to have a bad order and a bad day. God bless tho.
Filet of fish Fridays should be all year!
Went in the morning and theh always have great and friendly welcoming cuatomer service. Candie took my order amd was super sweet. Overall great
Best macdonalds in the country
Ok coffee was bitter
Friendly servers...Today I had the rudest person I have encountered in a long time at the drive thru! Everytime I have been here before they were very professional and courtious..very disappointed. May 15 10:15pm
The price has been going up but the food still is adequate
Thank you guys so much for fixing my order even tho it was my mistake! You guys are always great!
The mcfood was very mcgood. The mcworkers we're very mcfriendly. I mchad a good mctime at my local mcdonalds. Mcjiyah was mcamazing
Great Service and love the international menu
Best coffee mocha ever always by Jose
I really like food it iz good
Coffee is good always fresh
Not the cleanest McDonald's I've been to. Every garbage can seemed to be overflowing. Food and ordering was fine, it was just the lack of cleanliness that was somewhat of a bother.
I had a big mac and that new quarter pounder they been advertising on tv so I went in and they staff is pretty rude, but thats not the worst part. When I get the food from any drive thru I make it a happen to check the bag to make sure everything is there. I only seen the big mac and fries. I told the lady that as working I didn't get my quarter pounder and she made it seem like I was hiding it in the car, asked me are you sure it didn't fall out the bag? Haha what you just handed it to me she didn't even close the window yet. I got the other burger, went home started eating. And bit a huge piece of cartilage. I'm still pretty scared about what happened so not going back to Mcdonalds, or atleast not this one.
It's the same junk you get at all their locations. Service is good and the food is what you would expect from a McD's
Definitely a McDonald’s
I like the kudz that work there but hste the food there is always aomething wrong . No bunz one night charged us .25 per bbq after 2 when we got a 20 piece another night robbed us of our bacon on our burgers and mc Donalds in itself is not wat it used to be. Cant get a regular Mc chicken here i hate the spicy not only do they give me extreme heart burn i just would like a regular one.the chain has become greedy and quality and portions are poor at best like they are fooling us. But their whole $ menu is dumb i used to choose mc E D's over others cuz of it now i try to avoid it. And the Big Mac used to be big, yumi and juicy now its small , dry and taste like cardboard . Mc Donslds sux i havent been to one in 7 years i can say " now that was Mc Donalds"there fries are even bad now. Never saw that coming and there cones are a joke. Mc Donalds will keep losing customers because the run for money not thier generations of faithful patrons and we are choosing other places with better coupons better food and saying goodbye to the clown where ever he is ... i think he ran away too. Cuz the writing is on the wall Mc Donslds is a greedy and stingy hugh oriced dumpster dive and like most this one isnt any better jyst once id like to get my order right and not feel robbed
What can I say it is McDonald's...? It was not great, but not gross. It being your typical McDonald's it was exactly what I expected no more no less. So if I gave them less then a 5 star review it would be my fault not their's, as I was going in knowing what the results would be.
Good food and fast service, but not the cleanest McDonald's I've been to.
Pretty much like all ithers
McDowells is much better.
Solid McDonald's has most items. Drive through generally move quickly. Eggs on breakfast items are not well done unless you ask. I have had all special requests met with 100% accuracy. Many seasonal workers so ordering may be slow.
Because prize not good
It McDonald's, what more can you ask for but hot French fries.
Ok. Almost slipped on the wet floor. I had to say something. Big Mac needs help. 3
Bad wait time at take out and dine in. Employees are very rude
Great place to meet new friends
I did the mobile order through the app to save time because I was in a hurry. After already paying and waiting THIRTY MINUTES they told me I need to completely re do my order because I didn’t pay. I may have not actually paid yet because the app was different from when I last used it and I was a little confused. But I still don’t see why it took so long for them to tell me I still need to pay. And when they told me I need to pay they were literally yelling at me in front of the whole restaurant. Now I’m in Wendy’s drive through. Got my food and out in less than three minutes but will be an hour late to a destination I was already late for. Probably not going back anytime soon. Or ever.
Typical McDonald's, nothing out of the ordinary which can be good. Good/friendly service.
Good quality, but slow service and snippy servers.
Got melted ice cream
Convenient fast
Love food
Probably the worst drive-thru experience I've had in a while. All is ordered was a medium dry, but it definitely felt like I ordered 50 things from the menu and they were too bothered to try customer service. It started with a microphone and speaker system so low the only reason you k Ow the guy inside got your order was because it was on the screen. Thank God for that. Nmi then pulled up to the pay window and the guy barely looked at me, let alone spoke to me. And when he gave my card, he didn't anything at all. Just have my card back and closed his window. Lastly, at the pick-up window the girl leans out and gives my fries, closes the window, and moved on. No "have anice day". No "did you need anything else?" Not even a "here's your fries, have a good one!". Probably not going back to this place ever.
Love how fast u can get in and back out.
Went and bought my parents their coffee and breakfast
Fast eating when you're in a hurry to get to work
Really good service and the workers have a great attitude
Quickly food
Good tea
Even having to wait for my burger that wasn't ready it was still faster than other fast food in the area.
Mcdouble
Worst McDonald's I have ever seen. Apart from having a very rude staff that speaks what can only be described as a disgrace to the English language; the food is utterly disgusting. But we'll get to that later. First I must address the issue of flies. I don't think I have ever seen this particular store without flies swarming it at least once which leads me to question, how can they be following food safety procedures with so many insects buzzing around in an open environment? Seeing this made me want to investigate more so sufficient to say, I did! While purchasing a meal I stood watch and much to my horror, I couldn't believe what I was seeing; an employee was handling my food without gloves. In order to remain "incognito" on this manor I simply asked for the women's name at which time I was told Adriana (I can only presume that is her correct spelling) after gathering this info I discarded my sandwich in the trash. on an separate occasion I have interred this store and smelt what I believed to be sewage. Instantly my appetite was gone , but curious as to the origin of the smell I proceeded to check the restroom closes to where The smell seemed to be coming from. I found nothing in the restroom, but did notice an odd color liquid coming from drains in the store which management seemed very intent on having cleaned asap. (so kudos to management on that!) But that just confirmed my intuition that smell was backed up sewage coming through the pipes.
If i could give this store no stars i would. They have messed up my orders 15 different times. And tonight, when i walked in to complain to a manager about yet another order they seem to mess up, i could hear them all snickering about me getting upset at the window. And this is after i tried to get the window attendants attention (who later admitted to ignoring me for a call). This is an absolute slap to the face to all other mcdonalds as they dont even seem to hold there food quality up to par. Cold food, missing items, etc. If you enjoy bad servive i highly reccomend going there.
The best of All
Incredible long wait. Front counter staff of one was evidently new. My order was priced incorrectly and I pointed out it was wrong. S/b 7.16 ...asked me for $8 something. Redid pricing and came up with 7.82. Still wrong but 7 behind me in line at that time so paid. Sausage and egg biscuit had cheese/ I didn't order.
One of the best McDonalds that I have been too!
Love McDonald's and their Oreo McFlurrys. They are trying to provide healthy eating as well, which is something I love. Food was fresh and I was Happy and so was everyone with me. Thank you for a great experience in the rush.
The food was a great way to start the trip to my cousins in Mexico.
Consistently good breakfast sandwiches!
Not a normal menu for McDonald's and everything cost more as well..
Normally real clean. The staff is friendly and welcoming. The food is great. Sometimes they make the fries slightly more crispy than usual and it's GLORIOUS.
Very Clean. Great Food. Awesome Staff.
Food was very fresh. Long lines at drive through- not given napkins.
Ordered two cheeseburgers and they were rock hard. Didnt have time to go back because I was omw to work.
I go there when have BOGO free, breakfast sandwiches are the best!
The night crew is very friendly, the manager is always smiling she is very helpful. The tall male manager with glasses is also very nice. I enjoy eating there and will be returning.
Services at night is amazing
The service is horrible, they treat Uber drivers like garbage, i ask for a coffe with 5 creamers , the manager told me not.. 2 is the limit?!! B#%# if order a coffee you make it how i want it thats why i pay!! First time i put a review for a mc Donals.. i cannot believe the workers there!!
Busy McDonalds near University Village and the University of Washington. Good fast service. Usually clean. Sometimes several homeless people living in here, but usually fairly unobtrusive.
Good serving but the food made me feel uncomfortable
I go to get a particular item that is not on the regular menu. This store had a sign that had a promotion on this sandwich. The manager did not honor the pricing and told me it starts Monday. I will not be returning to this McDonalds. If display and promote a price you should honor the price. Very disappointed.
because they have amazing chicken nugets
Very Good service and also have a play area for the kids.
Is a clean place
The attentions it's too bad
Mcgriddle was cold x2
Friendly staff
Fries never fresh the new fresh "juicy" patties are always dry would give it one star but the breakfast is half way decent
They shold be more clean !!!
They don't know what they're doing
As Micky D's go,this is one of my favorites, always busy so the food is fresh and hot. Easy to read dollar menu for cheap eats. Plenty of open tables so I can sit and read my paper. Parking right in front...... easy to access in a busy area.
Crowded without a ton of space when we visited for breakfast, but I'm not sure what else you'd expect! The employees were friendly and good at their jobs. Our orders were all correct, even though we had some special orders.
I was in a hurry and they seem to have a pretty fast drive thru. I do like their french fries
Great Hamburgers but to many young kids playing to serve people always something wrong.
We didn't get no sauces.... things are always more expensive in Seattle so they should give you a larger quantity because we really felt ripped off compared to Tukwila
The mc Donald's machine ordering is crazy slow and hard, I tried it but gave up and just ordered from a real human being. Much simpler
We love breakfast here before hitting the slopes or hiking/canoeing in the Park. A bit pricier than most McDonald's as you would expect, but still best breakfast deal in town if you are on the go.
Very nice with nice workers
Great sprite
Fries were fresh but had to wait 20 minutes for my food
Cold food took 20 min in the drive thru and our drinks were only 2/3rd full with 3 ice cubes
Great service
Fast service fresh fries always!!
Took over 20 minutes for our order
Only went there with a friend to get something to drink. I don't go to McD's
Massed up order everytim I go there
Like all McDonalds. Cheap food fills you up!
Fast, cheap and good service. Always clean
You know McDonald's. This one is open 24 hours and us well staffed. It was also handily close to the Ravena Brewery that had run out of food and full rest rooms. My most common reason for going to McDonald's is to use it as a rest stop. I buy food the as a way of thanking them for providing that service.
They would not let me lick the door handles
We were actually quite impressed with the staff at McDonald's in Jackson Hole, Wyoming. Even though they were extremely busy inside and in the drive-thru they were quick to get the orders out and they made the orders correctly. Keep up the amazing work guys!
It's a classic McDonald's, not great but you know what you're getting
Generally very clean staff is helpful. Does get busy
Pleasant modernized McDonald's. This store gets busy and parking is tricky. I recommend ordering with a kiosk.
Really good service
Long wait time, nuggets were hard, soggy fries.
Do to Street construction at night it's hard getting in and out of.
Normally I don't have a problem with this location. But tonight I had to go back 2 times to get All of my food. First trip back was to get my daughter's ice cream cone they didn't give. Not thinking about the actual food order not being complete, I didn't check the bag before going back, because like I said I normally don't have a problem with them. After returning from getting the ice cream cone, I realize that I'm missing a biscuit sandwich. I go back to get it, spoke tho a manager and they gave it to me, but No apology or any offer for something for my inconvenience. Especially since I made it known that this was my 2nd return trip. Very disappointed in the service/management there tonight.
This food is always good. It can get pricy though. Their quarter pounders are really good. I usually don't eat a lot, but I was hungry enough for a quarter pounder with fries and a drink. I try to save my drink for last after I finish my food. That way I could save it and drink it during the day as I go about my day.
Really slow even though i ordered through the app :/
They don't have all the same promotions that others have so u pay more..clean friendly service
Mc Rib is back.
OK for a quick cup of coffee and sausage McMuffin special at 6am.
Typical mcdonalds experience everyone's been there
Terrible customer service. The drive-through attendant was rude and kept hurrying us to place our order even though it was in the middle of the night with very few cars behind us.
One of the cleanest and well run McDonald's I've been to in a while. Nicely done...
Mc Donald's what can I say about this place that is our number one place to eat great service
Very friendly staff. My group had a large order and it was accurate and out faster than we thought it would be.
Free wifi. Pretty busy though.
Unfriendly staff and management. Messed up order with no apologies. Food was cold and flavorless. If I could give zero stars I would.
Fries were fresh, hot and crisp. The Grand Big Mac lives up to its name. Satisfying meal.
This is one of the worst customer service McDonald's I have ever been too
Nice mcdonald. I wish it had some order stations like other branches.
My daughter and I were sitting by the window to eat and there were ants crawling all around the window sill. I informed one of the workers who told his manager and not one single person came to look or even acknowledged that there was a problem. They completely ignored it.
Dined in took 30 mins for a two cheeseburger meal, brand new location, no excuse
Horrible! They had the worst service. First the receipt machine didn't work then they were only taking cash. They ended up ripping us off until we consulted them and that's when they gave us back our extra paid money after we asked for a written up recept. Please always ask for your receipts! Also they stalled and took super long to get the written receipt to us!
Drive thru took awhile!
Diarrhea at 10:00AM from sausage and egg McMuffin.
Easy cheap and fast for bfast at 6am
I've always gotten good service and good food here! More recently I ordered an ice cream cone and ask if they had different sizes I wanted a large one cuz I had a bad day and they told me they could give me a lot of ice cream in the waffle cone because they were trying to get rid of them and my son and I got the biggest ice cream on the planet for 129. We sat an ate that thing and it was so creamy and good
Fast breakfast!
Good prices
good service most of the time but sometimes the food is cold and slow through the drive thru
Not a bad experience but not a fantastic one. Wasn’t super busy when I visited, but the employees still seemed super rushed and not super customer-friendly. No comment on the food since it wasn’t for me, but I think 3-stars is definitely a fair review.
Frustrated, everytime we go through the drive thru we get shorted on our order, everytime!
More choices than in the past. And it seems they are not using the microwave as much!
Took an exceptionally long time. Order was completely wrong. Wouldn't go back to this McDonalds.
Typical McDonald's but the staff was really nice.
Got the wrong drink in the drive thru after a long wait. Went inside to get the right drink. The area around the drinks was full of spilled drinks, tables were dirty, floor was slippery and wet. The bathrooms looked they had not been serviced fir a while. Take a pass on this one.
Slowwww, took 20 minutes after we ordered to get our food. Eggs were burnt.
They couldn't get an order right three times in a row worst McDonald's in town
Fountain drinks for a dollar is a good deal
Fast service but food was cold
If I keep eating at all these McDonald's I'm going to have a heart attack from clogged arteries but damn do they got some good McDoubles and fries and a dollar spicy chicken is superb
Fast love the ice tea no sugar
I just went through drive through. It took me 25 mins. I could not get out of line because i eswass pined on by cars. When you get up to pay no-one is in front of me. So does the time start when you pay or order. It takes longer every time i go.
Nuggets were good but my burger was pink and food poisoned me but still the nuggets deserve a star
The mobile app is such a good deal. I've come here more in the past 2 months than I have in the past 2 years. The deals are ridociloislt good and the food quality I've seen is top notch. I highly recommend anyone to come to this location. Lunch and dinner times are a little busy but it just shows how successful this place is.
This was the first one in town love it fast service and great people
Ok
Great place to eat
clean n friendly
Fast friendly service food was hot
Longest wait at any fast food place only to get my order completely wrong. First time in 3 years since the last time i was at a McDonald's. Guess it'll be longer.
Customer service was really good here!
Good food, good service. About what you would expect from a McDonald's.
Good servise
The employees are nice but this is the SLOWEST McDonalds! Tonight I went through the drive-thru line and waited 15 minutes to get a drink. At first I pulled up they said they were cash only I said that was fine he said hold on about five minutes later maybe longer he came back and took my order for my large Coke. I pulled up waited a few minutes to pay the girl took my money gave me my change and then walked away. 5 minutes later they finally brought me my drink. I I understand things happen but every time I come through here no matter what I order I wait at least 5 to 10 minutes if not longer.
We did not get our full order at the drive up so my son had to go inside to get the rest this was time consuming and unnecessary we should have got our complete order at the drive up the rating on this store is a big 0
This is one of the better McDonald's I have been to. Service is Speedy and the food is always hot and fresh. That would make this a standout location I would say as I usually have bad experiences at McDonald's. Also the location is great as it is situated directly around the corner from Albertsons grocery store.
Its McDonalds. Still love the fries.
This McDonald's is a little unique... They have a table system with numbers that you get for your table... Though it looks like the people don't know what their doing since they gave me someone else's meal and gave my meal to someone else... Other than this hiccup it was a nice time.
For a McDonald's, this one was surprisingly nice. The outside was kept neat with the buses well trimmed and exterior clean. Interior was also kept free of trash. The menu actually included an option to build your own burger with various choices of buns etc. I haven't seen this at any other locations. The food is about what I'd expect it to be. Not too bad for a quick bite to eat when away from home. Overall, good food at a reasonable price. The option to customize your own burger sets this apart from any other McDonald's so far. Neat.
My friend got rear ended
Worker helped me clean as n up but didn't help me get more coffee.I have trouble doing my own order. Usually ho to counter to finish. I accodently dropped my coffee.
Terrible language barrier and food.
Great service
Good, clean and fasf
I called an asked what meat they used and they just hung up on me. So rude this is why this deserves a 1 star
Fast service and great food.
Really nice cashier (wish I'd grabbed her name to put here) put up with me constantly changing my mind while ordering. We literally hung out eating for 2 hours and just had a blast. Place was clean, food was well made. Thank you!
Cheap food and the feeling here is better than most. Got there about one, it wasn't busy. I had a cousin come into town and she asked me to go back here. Prices are appropriate for the quality.
Plastic food but with the McDonald's taste. Anyways we all know what to expect. Place was clean.
Nice location. I’ve seen better locations with shorter wait times. However they always have what I want and the food is always warm and delicious. Great McDonald’s location to visit. I sometimes come here for lunch, if I am in the area, and it is always good.
Fast service with hot breakfast food in the morning but at night I frequently get what I order without missing an item or something else.
I ordered ahead of time through the app, it was quick and easy to pick up my order. The food was consistent with normal McDonald's fare. I can say I did really enjoy the new Quarter Pounder with the fresh beef, it is a welcome change. There is some parking here but it can be full when it is busy.
After spending a couple of years on the road I've discovered that this McDonald's is much better than 90% of the McDonald's I've seen during my travels. Very professional and good quality on average.
I love taking the kids here to eat an play.
Food. Yes the food. It was foody and good. And editable.
Excellent quick service for the kiddos After practice
Attended well by staff. Had no long wait time. My food was prepared correctly and in a timely manor.
Snack stop. French fries weren't as crunchy as usual, but they still do a great iced tea.
Big Mac sauce
Food was good place was clean, but made mistake on our order
The only person that spoke English was a girl that took my order finally everybody was speaking Mexican loud three or four more on break in the dining room and they were talking so loud and laughing I couldn't read my newspaper so I finally got up and left. That was a very good working environment I'll tell you if I was a manager there either have their butts in the back room somewhere away from the dining room and the customers because another lady sitting with her child complains about the two we talked on my way out I said I'm not going to hang around here I can't concentrate and read they were having a gale time BSN with no concern about the patrons in there. Thank you manager need to train your people to be a little more congenial.
Drive thru takes forever
Meh it's mickyDs
Yeah, just the standard McD's experience. Ok service.
McDonald's is always a cheap good place to eat
Fast
Always quick and fresh here. Thanks.
Its McDonalds
terrible service. they had no clue what they were doing. left after waiting 10 min for 1 meal while others ordered after I and got food. A lot better options than this place.
It’s McDonald’s, iťs obviously good! It was designed that way!
McDonald's is McDonalds! Clean place, just passing through at the time. We were hungry and it was covenient. Must say though, staff was very friendly. However getting out of a parking spot was frustrating! I would eat there again if circumstanced were such.
When you go to McDonald's there's a variety you can choose from it's great to have that variety but you just don't know what you want when you get there food is always hot and it's clean place to eat
Fast food restaurant
Got a free burger and Fry's thanks to current promotion. Asked for it to be on a tray and was given it in a bag. Cashier was sweet as summer rain. Manager was sour as malt vinegar
Good place for the kids. They can eat, play and have fun. Good service as well.
Small food too much money.
I know its mcdonalds and u really cant have huge expectations, but this one in particular is ALWAYS dirty and understaffed (or poorly managed). the last time we stopped in for a quick bite we were not greated, no one was even at the register, the coffee/mcflurry area behind the register looked like it had exploded, the floor back there was covered in napkins and spilled liquid of some sort, and after standing there for almost 5 minutes and no-one had returned to the register to take our order we left.
Love there yogurt cup!!!
Delicious breakfast with my family
Fast service. Nice people
Great food
Great food and great prices
Messed up on my food
We had fun and the food was excellent.
I think they have a fountain and the parking lot is shared, so there's plenty of spots. I'm partial to any location that has someone who applies a lot of mayo to the McChicken.. I know, gross, but it's my choice. These folks have one at the time of writing this. There's a bunch of shopping nearby if that's what you're into.
Fast and friendly.
Best coffee ever
Good food
Go through the drive thru, it's faster than going inside.
It's always been a spot for a fast bite
Always good for late night big mac cravings. Quality is really good 95% of the time. Only once in a great while do I get home to find out I got old fries. Staff is always friendly. Only real gripe with this location is that they give you the small size drinks with your meals unlike most other locations. I mean come on, we're paying $8 for a burger the size of a mason jar lid that you put some addictive substance in to make us crave them, at least give us a decent sized drink haha
America's fast food restaurant chain! My kids like going for the big Macs.
Been to the establishment twice. Both times the drive thru. Both times the workers were rude and would keep giving me my total for order in the middle of me ordering even after letting them know I’m still actively ordering. Eventually both times they stop responding and when I pull forward I’m met with an attitude or there is simply know one there and I eventually give up and go to second window. The service is way better then the food sadly. Won’t be returning.
When they get my order right, it's delicious
My favorite location! Always my go to for quality, consistency and speedy service.
Nice place for go y run.
It's a McDonalds. What more needs to be said? Drive through has been surprisingly fast and efficient each time we've visited. Makes for a convenient and timely option to pick up some grub before heading up the mountain for a day of intense skiing.
Poor service and old food.
Great food and service
Pretty standard McDonald's. Nice staff, food comes out quick, tastes good.
I know it's just McDonald's but they need to put someone at the counter that at least has half a brain.
Fast service, clean and pleasant servers.
There very attentive.
They really need to learn how to make ice coffee...yuck
20 minutes for drive thru... ridicules! left Wendys at 4:58pm and on drive thru at McDs at 5pm, then paid at window at McDs at 5:07pm. Recieved food at 5:17pm with a I am sorry just got people on and catching up after i told her the food had to be replaced from Wendys.
Always delightful and terrific customer service.
The service is so slow.
Very busy. Food was hot.
What can you expect its a mcdonalds pretty clean but busy
Great shrimp linguine, great shrimp scampi!!!
Sausage egg biscuit and 2 large waters thru the drive thru.
No problems
Surprisingly clean for a high-volume place full of tourists. We got in and out in the middle of breakfast with fresh food that was all correct.
Fast, cheap, got my order right the first time with all the modifiers.
This place is terrible all I ordered was Hashbrowns, and me being a cook for over twentysomething years I knew all they did was drop them in the grease and reheated them. The service was bland and terrible too..I will never eat there again! Well I didn't eat there because I trashed those Hashbrowns. I could've went to Lombard for this....
This McDonald's is absolutely great! I love the customer service keep up the good work!
The food is fresh and fresh fries never do I get second best. The staff is young and curtious, the young lady thats in management is also awesome I will update her name. Also all the kids that work there has doing a great job. Im a Property Manager at Public Storage, They are better at keeping things clean. The Manager has always been my favorite. She hired me before and had the pleasure of working under her training and direction. My hats off to you for turing the store around your doing so well.
Visited McDonald's in Eagle Pass. Service was much friendlier than in San Antonio.
40 mcnuggets were exactly what we needed
Great place friendly checkers and the owner is a hoot.
Good food. Fast service.
Clean, food was fast, great service and food was hot and fresh.
I’ve never actually been to this location. However, my uber drivers have. I ordered a big mac and nugs + fries one night and to my delight the big mac was put together perfectly. Of course it isn’t grade-A food and the beef felt rather strange, but when i reached for my bite, i was pleasantly surprised by the box containing the big mac to have no entrails of lettuce shreds sitting at the bottom. No random cheese marks on the side, but a plain old box. It is very hard to find a burger with no leakage, but that’s exactly what I got that night. Very impressed, came with perfect amounts of sauce for nuggets and fries and exceeded all expectations with napkins.
McDonalds food sucks
Friendly staff. Love my fellow co-workers there too.
SO DISAPPOINTED! The manager was so rude when my husband and I asked for Mac Sauce for our sandwich. She told us they stopped doing that awhile ago and don’t do Mac Sauce anymore, which is strange since I was there the day prior and it was fine. WE EVEN OFFERED TO PAY ADDITINAL FOR IT and she sternly said “No that’s not how it works, you’re not getting it”. Disappointed in the way the female manager handled a nicely asked, simple question. NEVER coming back to this location.
Very disappointed in customer service at this location... Tried getting what i assume is the managers attention his name is Anthony and he ignored me . Only good employee was the on working the drive through where you get you're food. This place is a shame...
McLovin' IT!!!
Never Any salt on the fries. No customer service.
Sweet tea, that's actually NOT to sweet, just the perfect balance between the two...
Filthy. Spilled mess in front of drink station. Every table was dirty in dining room. Every trash can overflowing in dining room, men’s bathroom and out front of store. Completely unacceptable.
Very Good
Very unprofessional. Food not properly cooked and they messed up my order. Noooo... This is not thec Donals you want to be in..
Very fast & great deals!!
Food isn't cold and fries are salted
It was all GUCCI gotta see baby so I'm impressed
Nice and service good friendly people
good service
Good food on the run.
I loves me some MickyDs
Fast and convenient location.
The only way to get fresh fries at this location is to say you have a sodium problem IF they understand you.I only get the "Signature Crafted" burgers/chicken sandwiches because they are made to order. They like I'm odd when I ask for the regular sized soda, me nor my kids need a liter of cola .
Newly remodeled, so seating is nicer and the parking lot is admirable. Other than that, it's a fast food like most others
Asked for extra BBQ sauce and they gave it to me with no issues.
Only went through the drive-thru today. Use the app which I really enjoy. Fast and friendly. I just make sure I don't go there too much :-)
Fast friendly service. Good prices and great value
No matter where you are these days a McDonald's is near buy with specials apps and so much more! McDonald's is a great place for a quick meal at an affordable price!
Great staff and good food it's better then before.
Yeck worst McDonald's ever.
They rarely get our order right. We don't go there often.
Couldn't even make me a mocha frappe...smhhh
Great service
You're average run of the mill mcdonalds nothing special. I mean they got a table thats interactive now but you can try and discract me with lights all you want my burger still looks lile it came out of a dumpster. But its okay, if I'm eating here im craving trash
Not bad of a place, no smiles but its clean.
Nicly clean, efficient friendly staff also good parking space
every time I go here, they ALWAYS mess up my order. especially the younger girl who works the drive thru. she always put things on my receipt that I don't ask for and also rolls her eyes at me if SHE gets it wrong. on top of that, when I tell them about the issues, they try to argue with me about it all. it is so frustrating.
The lobby is open real late and you don't need a code to use restroom
Kids love the play area...
Fantastic, will come back.
Is McDonald's for Batman goes to coffee because no one serves black whiskey
Love it for fast service and good food
Excellent place to get fast food and it tastes good.....
THIS IS GREAT
This is one of my favorite McDonald's. I found it to be very clean and well taken care of but it also had great service and a good environment.
This McDonald's out here Mustangs pretty fast and all their food is pretty good drive-thrus a little slow but not bad which Mustang is getting very busy nowadays
Nice, clean and friendly facility. Hot fresh food and attentive crew. the night shift worker Brandon was great and helpful.
My favorite location. The food is perfect and fast every time.
Poo on the counters tables and in my sons happy meal.
It's okay. There have been a few times while at the drive in window they have either given me the wrong order, or missed an item from my order. It's at this point I have to pull back into the parking lot, go inside and get it straightened out.
If you have small childern i wouldnt take them in the play place. I saw employees throwing change in there last time i took my daughters
Always delish
Good fast courteous service 3 stars..
I don’t like McDonald’s over price miniature burgers only a few healthy choices and they are weak , most items overpriced compared to all other fast food places. I can’t understand why folks still eat there?
If you or anyone wants a big Mac or anything else then enjoy McDonald's.
I was hesitant at first because this McDonald’s doesn’t offer refills and the all day breakfast isn’t the same as every McDonald’s I’ve been to. However, after going through the drive through a few late nights and talking with the crew, I found that they don’t offer refills because of customers who took advantage and that the team are all really nice people. All in all, a good place with good people.
Everything os good
Didn't give my order right
Fast select healthy food.
Its McDonald's what else can you say.
Easy to get to. Open 24hrs
Long wait and then was asked to pull forward and wait 15 minutes for a simple hot and spicy and frappe. It's fast food not rocket science, also great on the wrapping. Won't let me post a pictures
Its McDonalds. But as far as that goes, this one is clean, competant and generally friendly.
This is the best McDonald's in the area! The staff are all great, and the food is so fresh and amazing! I've never had a problem here and they're always fast at getting cars through thw drive thru ina timely manner! 10 stars all around!
Drive through service was good
My husband loves their eggs and biscuits . This morning he ordered the same thing and commented on how fresh the food was! For him to comment about it, it MUST have been very good.
Good, fast and economic
It's McDonald's. You know what you're getting, not the best but they get points for consistency. And always a plus when they don't mess up your order.
They were fast
Quick service.. friendly employes. Drive through in the morning is pretty long thoughh
Friendly fast service
very modern look.
I absolutely love their food, especially their breakfast burritos and their French vanilla ice coffee! But the real reason why I give them a one star rating is because of my last order. I ordered me some chicken nuggets and when I got home to eat them I had taken a bite out of one of them ended up having a discomfort in my mouth, I pulled out what looked like a tooth (no, this wasn't my tooth at all!) I was so grossed out and immediately called the McDonald's i was at and the manager didn't seem to care at all which made me more upset. So next time you get nuggets from this McDonald's (located on 12th street) check your food before taking a bite..
Unfriendly! Not so much as a hello or thank you. Place was somewhat clean. But what would you expect, it's a McDonald's.
Not bad overall. The fries could've been hotter
Fast, accurate service. Food attractive, fresh.
Kids love it
Terrible service. I left before I received my order!
Your standard mcdonalds; I went later at night around 11pm and the service was fast as ever.
The worst ever!! "Thank you for burnt fries!!! and old oil my hamburger taste like fish my lettuce is soggy... and I was told it's ok to serve food like that... " never again"
The cheese did taste like cheese
Just as I like it, a pretty woman at the window, with a good attitude, hot coffee, and fresh fries, can't beat it.
Always liked this place even when they are swamped the wait for the food is short
We love the Egg McMuffins any time of day.
Well what can i said?? There are the best, we love it and enjoy it McDonald's y'all are the best. Thank you :)
Fast and accurate service
Restaurant is fairly modern and the help is usually decent. Can get backed up inside due to high volume of foot traffic, but they handle it well.
Was okay, but the breakfast sandwiches just keep getting smaller.
Drive through is a little on the slow side
Only ordered a ice coffee. They couldn't get it right
This place is a cluster you know what...absolutely awful service. Clueless staff, dirty bathrooms, long wait times even for coffee. Epic fail here...shut it down and start over.
I love this mcdonalds. One of the few remaining with a playland. My last visit was for a birthday party, and due to some miscommunication on my part they weren't prepared. However despite the major disruption in their workload they rose to the challenge. They completed 25+ orders correctly, and quickly. Considering the jam we put them in the customer service was excellent.
Clean, fast, friendly and never has homeless and there is always a place to sit.
They had one of the biggest play areas that I have seen!
Chicken nuggets and French fries never disappoint.
The food is way over salted. And for it being fast food, they sure are slow. I would literally stop going here, but my kids like the spicy chicken sandwiches. And since they are only 1.00, I will take my kids there, I just want eat there. The food isn't worth the calories or the flavor.
This location is horrible! I try to avoid it but it was late at night, it's the closest location to our house & my family was starving. 90%off the time something is missing. Thought I'd caught it before I left but got home & there was something else missing...my babies food! So I had to go all the way back & the line had been ridiculously long that night. So I ran inside to get it. At least the manager gave me a snack size mcflurry for everyone for the trouble. But I'd still try to avoid this location since the problems just seem to be out of control!
Well the order taker totally messed up my order and ended up giving me more and larger sizes than I ordered and it was quite a bit more than I could afford, but was in a huge hurry to get my husband his lunch at work so couldn't afford the time to stay and get a refund. So it really was a negative visit.
Awesome quality control at this Mcdonalds.
Its a relatively clean restaurant, and some very dedicated staff. Sometimes it can get a little bit hectic, but otherwise, I never have stale fries, and they get me my food quickly.
Very friendly service, very efficient employees!
If you've never been here, you are in for a treat!! Theyve got cheese burgers, but not just any cheese burger... these cheese burgers have pickles and onions on them too! At first I mistook the chopped onions for rice so I took it back, but they assured me the rice shaped white shavings were in fact onions. Oh! And they have chicken nuggets too! I suggest dipping the nuggets in a sauce. Dont fall for their shenanigans, a 10 piece nugget is the same price as a 20 piece nugget. NEVER GET A 10 PIECE!! There is a drive through, so you dont even have to leave your car. Very convenient.
Slow service. Waited 30 minutes for a cheeseburger and a hot and spicy mcchicken during a non-peak time. Avoid this location if you can.
How do you prepare a fish sandwich and this fish is hard?
The food here is usually hot and the wait times are minimal. I was disappointed today. First the canged the size of the parfait, use to be in the Sundae cups, now its in a very small cup, same price though. The one I was given today wasn't even full. Not cool guys
Delicious breakfast and fast services
It was a little wait but all in all was good
I'll ALWAYS love McDonald's food...
No regular McChickens??
Don't go after 1am. Their system resets and you could be in for a long wait.
Bad attitude from managers and they rent the tables out for $1 so the hobos can sleep
Frys was super fresh but salty coke tasted fine
Love it
fast service and usually they get your order right
Drive thru was very slow and attendant was rude paying more attention to the girl sitting behind him than to customers.
My in laws wanted us to go here for them to get some food. Instead of a large fry they gave us a large sprite and instead of two double cheese burgers with NO onions they gave two double cheese burgers WITH onions...... Does this place ever get orders right????
Awesome place with awesome staff!
Besides the fact that they forget my drink every time I come in, they are awesome! Super clean, and super fast on the food. They are pretty friendly as well. They also have electric car charging parking spaces.
Great place to be, good service wish they had more tv's like 4, have one to the wall going to the restroom. The extra dinning area on each side. But overall they took our order well, treated us with a happy smile I go back there again.
Western decor in a vacation town. No surprise there. It is the guilty pleasure of those who want cheap unchanged fast food. You do you McDonald's badadadada food.
Great service. Food consistent.
Typical McDonalds with a lot of comfortable seating and some plugs
Wish they moved faster but great service
What can I say, it's Mickey D's
Never a bad experience. Always as expected. I'm loving it.
Service was great but the food, has lost it's essence.
Not my Style?
That was a McDonalds? More like a Mexican day care and did not hear English spoken at all! Long wait for order of fries and sausage biscuit. Will not ever return !!
One of my favorite macdonalds. Nice asian woman sometimes even comes and delivers your food to you! Good workers, fast and decent food too.
Good place but always crowded when I come thru
Good food. Fast service.
The cone icecream was great and price awesome.
Good and fast service and cheap food
Best mcds in the region
We just got out the drivethru, with a 10.35 bill My wife paid with a 20 dollat bill an 35 cents, She got back a 5 dollar bill and 5 cents, we ask way, if we supost yo get ten dollars back. They incist that my wife give them a 10 dollar bill and coins. No make sence, if our bill was 10.35, we paid with a ten dollar bill and 35 cents in coins as they said, we get 5dollar bill and 5 cents change. My wife told them was a bill of 20.00 and coins. They repited to me three times that it is correct change, when the correct chsnge was 10.00 that shoul be back yo as. Finaly after 20 minites waytting the manager on turn came put and give ad the rest of the money with out any apology. Bad experience at this estore.
Their food sucks and they never get the order right
They ha've servics
Quite expensive. Egg and meat in McMuffin seemed nuked, not cooked on the griddle. Much smaller now.
Fast food
they stand there and talk for my whole mf lunch break when they could have taken my order and been done with it. manager is rude. employees can’t speak english.
It has good food
Great, fast service! The waiting time for my food was probably less than a minute
$2.89 for this and cold? Dude at drive through sounded like he hated life. Did this place just opened seemed like no one knew what they were doing.
Went to this McDonald’s around 12 am. Ordered food. Didn’t check our order when it was handed to us. Worker seemed flustered, didn’t want to be a bother. Get back to work & we where missing food. Ordered 2 large Big Mac meals & a medium mcchicken meal. Didn’t get any of our fries & they forgot my drink. Awesome. Called the location & the worker said he couldn’t help because there was no proof of my order (machines going through shut down) , so nothing he could do about it. Awesome service. Can’t wait for Wendy’s to finish construction.
This location is usually pretty efficient. The last I was here, though, the order take kept cutting me off.
Quick drive thru. Had a cheeseburger and it wasn't even hot enough to melt all the cheese and the bread tasted a little stale. Oh well.
I never like to eat in cause their trays that they put your food on are always wet with dirty dishwater!
Food was good but service was lacking.
The inside of the establishment is extremely clean. The service is quick and friendly. The manager, Alfonso (I don't really know how to spell it, which I apologise for), is very good to his staff. Overall a very welcoming and great environment.
I wanted to order a special order shake which they've done a lot before for me. Usually great service but the guy in the drive through was snappy about not doing it. So kinda frustrated
Very good service. Food is definitely McDonald's do yeah 4 stars.
The guy running the register was of ethnicity and I could tell some customers were impatient with him but he was very helpful and got me out the door with what I needed very quickly. I'm on my way home from a big trip and I usually don't like stopping and getting fast food but it was an overall nice stop and quick breakfast.
Good service awesome iced ☕ coffees
Disgusting! How old was that bun?
My sister ordered a 10 piece nugget and one of the nuggets was less than half the piece of a regular one! And this happened multiple times too!
Very good service
This place was okay, it had such an unusual bad smell through out the restaurant. It was also pretty dirty. We opted to take our food due to the smell. The food was good, usual McDonald's food.
It's McDonald's...
Good service for a busy location. Breakfast sandwich was fresh and tasty.
Can't believe how expensive this place is now. It's not even worth going anymore.
This McDonald's met the standard in terms of food quality but lacked considerably in regards to wait time and served-customer volume. Stopped at 1:47am as the pub closed and found ourselves in a line of 20 cars all waiting for the drive thru until nearly 2:30am. This McDonald's was so Ill equipped to handle this very foreseeable spike in customer volume, cars were backed up into the middle of the road and blocking traffic. To the drive-thru attendant, I understand that you are busy and dealing with likely rude and probably drunk customers but that doesn't justify being rude and unbecoming to new customers, especially seeing as you are getting paid to do this work.
They never get my order right. I got home the other day to discover my two cheeseburgers were missing. When I went back, the employee said “yes they were in there”. Ummm no they weren’t. “Are you sure?” she said? Look, lady, I’m not trying to rip you off for $3. Give me my burgers and do your job or find another one.
Just like any other McDonalds I've been to. Nothing special.
I had the big mac. It is as good as any other fast food chain out there.
They didn't get our order right had to wait to long
It seems like every time I go to this location, something about my order is wrong. The lines are always atrocious. I will give them an A+ when it comes to their coffee. It's always hot and fresh.
Don't care for thrm
Great service, they have never made a mistake on any of my orders!
Very friendly staff, clean, upbeat music, relaxing atmosphere, price is right, foods good.
Nice place, good spirits
Mcdonalds is mcdonalds. They have new automatic cashier screens so you dont have to interact with anyone if that's your thing
I come to this McDonald’s all the time, the people at the first window are always nice, second window so so. But they have never messed up my order before. This morning they left something out of my order so I had to go inside and unload my daughter in the cold. They were rude, they tried to tell me on serval occasions that they did give me my complete order. I work in the food service industry, and your customer should never be made out to be a liar, in a store full of people. Especially when you messed up and they’re just coming inside to get what they PAID for. Wont be coming back for a while.
good and tasty foof
Fast and friendly
Messed up order twice and burger was under cooked, red raw almost. Wouldn't refund or replace burger. Incompetent staff.
This McDonald’s is the worst McDonald’s in McDonald’s history of McDonald’s! I ordered a NUMBER 9 and they gave me a number 8 because they are so horrible at their job! The deserve to get paid 5 dollars in hour. If the devil could work for any franchise it would be this franchise.. so think about how horrible that is.
Really hard to understand on the drive through speaker. Not very friendly
It's McDonalds what's to expect
It was fast, friendly. Had a bit of that homeless smell but not much they can do about that. Food was good and restaurant was over all clean.
Babe great fast service, you can order with your credit card on your screen, the bathroom is clean, they have electric car charger.
I don't like te food.
Every time I try and grab a burger here there’s a line going out into the street. I literally can’t eat here because the service is so slow but I want to eat here
When will McDonald’s listen to their customers? We all know that McDonald’s has failed to meet the industry standards set by competitors like Starbucks and Burger King when it comes to caring for chickens. Hundreds of consumers continue to speak up about the blatant cruelty McDonald’s allows in its supply chain, but we still haven’t heard anything. Join me in boycotting this McDonald’s location and every other until we hear of a commitment to a better policy for chickens!
This establishment makes me sad that McDonalds are individually owned. The owner of this place seemingly makes its the most expensive and cheapest McDonalds all at the same time. They wont have ANY of the specials that ALL the other Mcdonalds have. With a 30% mark up on all prices. Then theyll cheap you out an all sauces. Worthless.
In a hurry and do not be picky about taste this is the place
Everything you want in a McDonald's. Fast, clean, friendly.
Not the cleanest, though I am often there doing peak hours. Service speed varies depending on crew. The morning crew is always reliable, where as the night crew is slow due to the increased workload and not enough workers. Through UberEats orders are often riddled with mistakes. Most commonly with drinks. Whether they forget it or just give a basic coke instead. Overall, I'd say it's a fairly average McDonald's.
Clean and renovated interior, and very fast, organized, and streamlined process through the drive-through.
They're quick, efficient, and in a hurry. The drive through line appeared way too long but it was handled quickly and efficiently. I took off one starts because they didn't have my food ready at the window. They set me aside and still got it out quick but not as quickly as I would have personally liked.
Pros: Nicest McDonald’s employees you’ll ever come across, clean. Cons: It’s McDonald’s food
Breakfast burritos they were just the tortilla and cheese.
Mustang, OK McDonalds is horrible! Food soso, order takers and customer service are HORRIBLE. LUCKY if they get your order right. Inside was NASTY, smelled like sewage and clearly could tell the soda machines had not been cleaned in a LONG time. There was a sweet lady cleaning then as we were there and she flat told me no one cleans them. That's something that should be done EVERYDAY
Service too late
Fast and friendly staff
The employees are wonderful when it comes to helping people with disabilities. :-)
Jesus Christmas! What a nice clean place to eat with friends and family! My god what a delicious perfectly cooked fish aquarium fried cheese
Chicken nuggets were cold and stale! Yuck. Fries had been sitting. Cashier was slow. Sigh...The meal sucked! We don't have the money to eat out often. This was so disappointing!
Had fast service and the cashier from yesterday at 4:30 was so nice and polite
Got more stuff than what I ordered
It's delishis and cheap good food if your looking for format food they don't have it
I only like McDonalds french fries. Get them while they're still hot. The McFlurry is good too.
Food was great and we ordered with the app and it worked out perfectly!
Great fast food.
They got the order right. Considering the huge line that they had at the drive-thru they did a great job.
Pretty solid as far as your standard McDonalds. It’s open 24/7 which is nice though sometimes being on a busy road the line can get pretty gnarly.
Only time I go to McDonald's is when my grandkids are with me.
A lot of the advertised prices on ads that popup in my email and app apparently are not priced correctly for Seattle. Consistently misled on deal pricing. At least the staff are good.
Portions are overrated and there's no flavor to there products,
Drivethrew employees are almost always rude and whoever works expo needs to learn to read a screen ive recieved someone elses food mixed in with mine several times from this store and gotten sick from the food twice all in all mcdonalds is losing my respect and business
It is a McDonald's. You get what you would expect.
Eh.....Takes forever to get your food and don't expect it to look all that amazing like any of the advertising pics.
No matter how busy this place is, everyone is always friendly and the service is as fast as it possibly can be. I’m also impressed at how well they keep it clean.
Great staff! All very polite and prompt.
Good and clean and friendly staff
Fast drive thru
Great service & they continue to clean between customers.
Service was quite slow. Yummy McFlurries though
Well it's fast food so I guess if your hungry you can get a quick snack but I recommend the 10 piece mc nuggets with fries but it's what ever floats your boat
Your average Micky D's. Quick service, but semi cold fries. The rest was fairly hot. Not the best location, but not the worst.
Super nice location, but unfortunately while the staff is trying hard, they are not delivering as well as other locations. They all seemed stressed and it took forever to get any food out to customers. I waited at the counter for a few minutes before anyone approached me, but at the same time they were sipping past me as if I didn’t exist. Also, this whole digital kiosk system really isn’t all that great. It’s a cool concept, but it’s not nearly perfected yet.
The Jackson Hole McDonald's is one of the best McDonald's I have ever visited.
It taste good
Good prices good service and friendly workers but long lines
Outstanding place for Cheap food. The bill was reasonable I would say.
Don't know what happened recently but their quality has plummeted. Their fries are constantly burnt and the food just doesn't taste great
It is uncommon to see a McDonald’s this clean. Staff is nice and fast.
I waited 15 minutes for my pumpkin pies to be cooked fresh. It was late, about 9:45-10pm, so I understand not having pies on deck.. but I go home to find they had given me all apple.. this isn't the first time they've messed my order up.
It was great. Good food. Good staff. Place was clean.
Very Popular!
Good customer service. Great food.
You can't beat the nuggets!
Food is not that great. Only go when I'm in a hurry. 50/50 chance if your order is right
Slow at night but they did there very best!!!
Mickey D's. Packed. I guess that says it all!
It was still meh
Buddah buh buh....Im silly but still lovin it at my Lebanon McD's
Mostly reliable, if they get a low staff it can be questionable, but during 9-5 hours, your set!
Its ok. The drive thru speaker sounds distorted. It's hard to understand what is being said over the drive thru speaker
High cholesterol awaits
Good food good people
We just came to get a happy meal and didn't take long...my babygirl loves it
Wait- wrong one, I need the one in Newcastle. Not Mustang. Very disappointed. Ordered 2 Chicken McGriddles for breakfast when I called to alert them they were using spicy chicken- as both had spicy chicken and were irritating my throat, I was told by the person who answered the phone that no they were not spicy. Ummm, you are not eating it, I am and YES it is spicy. Then she proceeded to argue with me that it was not spicy. Asked me if I could come back. No, I am on my way to work. Asked for the manager, was hung up on. Called back and manager stated he hung up because he could not hear me. Then when i started explaining he kept trying to talk over me, then acted like he could not hear me and then hung up. I tried calling back numerous times but they had left the phone off the hook. TERRIBLE sevice!
It was a little hectic, but I did go during the dinner rush
Was excellentay! Bruh
It's very good
Decent place, salad was good.
Great fast and accurate service.
Purely serviceable for quick inexpensive food. Fine example of the franchise.
this place was nice an clean good custermor srvice
It has the best big mac
French fries seemed like they were in the warmer all day they were stale if you want fresh french fries ask for no salt
Good taste of the classic McDonald's obviously really bad for our health
What can I say it's McDonalds there all the same
Clean, friendly and fast!
The best steamed hams around. Give the chef a raise! He or she even cooked it the way i like it....well done and well done cuz we'll done eat it up
Unfriendly staff -- they refuse to speak to you when the drive thru is broken (which occurs frequently in my experience). Also, the front staff seems to be unable to communicate with the cooks in the back in any way other than using the computer system...which take 15 minutes to boot up after a 20 second power outage.
Clean inside and fast service.
Love there coffee I visit every morning,great service
It was a clean restaurant inside. Lots of tables available. Fast service and good food.
Good one...
I don't like they're parking lot or food portions:(.. Or they're Menu
Thanks for the grub. Saw a good friend there!
Order wasn't complete. Went thru drive thru. Ordered 4 chicken mcnuggets. Received 3. Half the fries were missing from the bag. Bbq sauce requested. No sauce given. Too tired to get back in car and drive back.
They always forgetting something. It’s tiring.
I'm loving it
Its mcky dees you knpu w
Breakfast was good this morning. No soda!!! Nice clean store. This was at mustang ok
When you're craving those nugs
All the employees seem to only be worried about you leaving. They never get my order correct. And are just down right rude
Usually this McDonlds is better. Our hamburgers were way over cooked and tasted like they had been sitting out for hours. Our fries tasted like nasty old fries but hey at least our drinks were ok.
Good food... Only been there once.
Fast!clean!friendly! I enjoy stopping at "this" location especially!!!
Great place to have a Chat with the kid
My guts hurt.... Gave me diarrhea
Good service, workers friendly, clean.
Stopped by twice today
Because every time I go to this McDonald's which is alot they screw my order up I waited 12 minutes and they still messed up my order I'm done going there I'm sure they don't care but I do and I will travel longer miles to get better care
Good service, friendly staff. Food is as expected from McDonald's
Does this location do the dollar drinks?
Good food, very fresh. Friendly service and fast.
This was the worst experience of my life. The manager cussed at me and was even hanging out the window yelling at me in front of my 4yr old and 2yr old. I asked for the owner or GM # she refused to give it to me. The GM was there the other employees told me and she was so controlling she wouldn't let him talk to me. I am calling corporate in the morning. It is no wonder this store only has 2 1/2 stars. If you read the other comments they also tell you how rude and unprofessional this manager is. I work around a lot of people and I will be letting everyone know about this poor service. I am blown away at this lady's behavior. She made a lady chase me down to get a cheeseburger that was gonna be thrown away, because my order was wrong. Then I am treated like I am in the wrong. This is by far the worst customers service and experience at any restaurant in my life.
Same old mickie d
Order was wrong and cold. Not satisfied with product but I guess it's a good thing that their employees were nice.
Its McDonald's. Don't think I've ever had a bad meal!
Surprised at the service here. Food is well fast food haha but man these guys were quick
They are faster on the drive thru than other McDonald's
Best donuts
Very unique its McDonald's a
Always get treated like it's a burden on the employees when you come in late (12am). Also, almost always only accepting cash. Slow, unfriendly service. This has been my experiance over a few months of infrequent visits. Probably the last time I'll be back to this location. Placed my order 10 minutes ago still waiting in line at the drive through, cars havnt moved. This location needs a serious improvement.
Food was warm, but staff needs to be more attentive.
Food was great, service was slow
Mystery meat never digests good. No thanks
Consistently good and great prices.
I put 4 stars because for breakfast the McDonald’s gave us too much food and now we are full
We go here every morning! Great speed and consistently good breakfast!
Fast food
The man at the front was very helpful, and he was doing a great job helping other people from what l saw.
Nice place to stop for a bite.
Caucasisn male mgr, Blue eyes, glasses, blonde hair, picking at his arms and touching/rolling his dirty sleeves up, while his work shirt 5 buttons too low leaving a chest full of hair and cheap gold jewelry. Quite unsanitary as a health code inspector would penalize the business for.
Good place sometimes clean but great for the kids overall.
This good place to eat. Nice clean but Verry busy.
I’ve always had friendly employees at this McDonalds. Not sure what the struggle is with McDonalds and cooking their buttermilk chicken tenders but it’s always an extra wait, which I’m fine to wait for more realistic chicken so long as it’s not 20 minutes. I’ve customized my McDoubles and they can’t seem to get the “no cheese and onions” part right. It’s a good thing I’m not highly allergic, just intolerant and too tired when I get home at the end of the days I make a McDonalds stop to care enough to go back. I find it annoying you can get chicken tenders smothered in BBQ sauce but they can’t figure out how to add BBQ sauce to a burger.
Worst drive thru service. Waited over 15 minutes for a large fries.
It's McDonald's. What more does one need to know?
Because they didn't have a chicken biscuit
It was good at this time
No wheelchair access!
Every time I go to this location I'm reminded of how underrated McDonald's is. The store is clean the staff is friendly the food is consistently good!!
Actually visited 2 times in less then 5 minutes and the girls were great
Service was fast
Good food
Worst service EVER. Someone I know called this McDonald’s asking about a promotion and this lady literally had the audacity to say, “No I know nothing about it, anymore questions or can I go back to work?” This is the most disrespectful thing I have EVER heard in my life. Never giving this terrible place the time of day.
Very good service for a fast food restaurant.
Can't seem to get our order right.
A quick fish fix, loved the fast drive through!!!
The manager here is always helpful and guarantees good service.
Very friendly, courteous staff and very clean establishment. Can't get refills if you walk outside though. LOL.
Typical Mickey D's. fast and consistent
It would be nice if they pay more attention to the orders. I waiting 45 min for a single sandwich. Took a while before they noticed me waiting for my order.
Drink station smells like rotten milk. Fast, friendly service but very long lines.
Excellent
The best McDonald’s anywhere! They have the best leadership and management teams and the employees work so hard! They do so many things to support our schools and I am so appreciative of this business! Professional leadership! Organized and clean store! Outstanding service, a total quality team!
I was missing things from my order and I’m not sure if the guy didn’t hear or what but it was a really bad experience
You know what I mean when I tell someone that its fast food
Good service
Went thu the drive thu at second window I asked for bqq sauce the lady was really rude and said was and inconvenience to go to back to get bqq sauce and said was holding up line and told me I should have said that I wanted bqq sauce at frount window. So she got bqq sauce and was still being rude So I told her stop being rude and that other McDonald’s doesn’t charge and she was rude rude and then another employee said I was hold up line then I got little upset then manger told twoemployees to stop and she apologized to me the most unprofessional coustmer service and really awkward. Anyway it’s McDonald’s so take your chances but still have decent coustmer service.
The self order stations are very confusing. I much prefer the customer service of talking with a person.
Very clean inside. Pleasant and attentive staff. Attention to details in the order is awesome too.
Constantly slow... They have to drive throughs. however they are very poor at answering them. I'm constantly pulling up to the second window saying hello hello hello and not being answered while the first window is being greeted multiple times. I ended up having to drive all the way around to access the first pull through window just to get my order taken. And then they seem to be able to greet the second window and only the second window and I was left waiting for a total of 10 minutes before getting my food
The construction nearby makes the place too noisy and hard to park and get inside. The place is also a little old and rundown. Apart from that, the food and service is what you would expect from MacDonald's.
Food is good, drive thru at times is slow, but usually, food is fast
It took more than half an hour to go through drive thru. And after all the waiting the service was very bad I don't recommend this place
I like their $1.00 drinks. I like unsweetened ice tea with lemon there. Much cheaper than anywhere else i know of!
It ws ok
Very happy with the quality of the food. Asked for no salt on fries, and light ice in drink. Also done perfectly .
The service at night is very slow. You can expect to wait 20 to 25 minutes in the drive thru. If you're in a hurry you better go somewhere else. #notsofastfood.
Love Mc D's
Fast service
Such a good place to eat the foods are good to places is clean and they serve you really fast and the food is very
Delish
Tastes good
Always my MCD of choice when im in Eagle Pass, very good and fast service and food has never failed me!
Ripped off yet again at the drive thru. Nobody there has a clue what they are doing. It’s been like this for years so it’s clearly a problem with management. Virtually every order is missing an item or belongs to someone else. Drive thru is set up to spill onto a busy street and can be so stressful and slow that by the time you finally get your food you want nothing more than to get the hell out of there. Quite easily the worst McDonalds I have ever been to - I’m done.
Check your order before leaving the property!
I love the deluxe breakfast
Clean environment, workers friendly and helpful, food fresh and hot
Yum yum free Sprite and warm milk
A very pleasant environment and prices were affordable too. Very good experience.
Really fast and easy to order, nice people that work there
Always fast. Always good.
Good cina melt, help is questionable, need better training or just better pay.
It was good
French fries were cold and breezy only got half the order
Slow food is the new fast food. Idk what happened but I need to get in touch with Ronald, asap! I'm not clowning around!
Best Double Quarter Pounder I’ve ever had
Fast and friendly service!
Good prices for a quick stop.
Out of 5 visits thru the drive thru 3 times my order was missing food and I live 7 miles away
Closest McDonald's to my work. Frequent because of it's proximity. Honestly though, prices are higher than other McDonald's locations, and often promotions offered elsewhere are not available here.
Actually very fast service.
After I paid at the drivethru, I moved forward to the window for my food but I was told to move to another window but they forgot about me so I had to go inside
Made My Whole Order Old, Cold, And Soggy.
The food is warm and good to eat the only thing is they are always messing up the orders no matter who is on the register
They have free ketchup
Love it especially on the road.
I always try eating here for breakfast. Dependable.
It's ok
The drive through was ridiculous so I decided to eat in. It was very busy inside as well so I used the self order machine, fast evident and sat down. Waited about 7 minutes and the lady giving me my good was so nice! She asked me if I needed anything else and asked people in the restaurant if they needed refills on coffee or water. Another lady was keeping the place tidy and clean and seeing customers off with a have a good day. Food was nice and hot. Best McDonald's experience so far!