Reviews of New American Cafe (Coffee Shop)

Leo Hsu

We only had dessert, the crepe of Strawberry crepe was not freshly made, it was cold and tasteless and the strawberries was probably taken straight out of their Egyptian collections. Espresso was obviously confused with black coffee, not recommended for coffee or dessert.

Julia Halevy

Love this place. We visit the MFA often and always stop for a meal or snack. Beautiful, varied menu with healthy and tasty food. Great service.

Natalia Gutierrez

Terrible pricing for the quality of the food. So overpriced. The chabata bread was really soggy on my sandwich. The only good part was the service.

Robert Drake

The restaurant located in MFA is crowded, but the food is tasty. As you'd expect, it's a tad pricey. Go with the muscles and the fresh preparations. Often, specials are a good way to go as well. They have wheel chair accessible options, but it's worth giving the host a heads up as soon as possible. They've plenty of options for all diets and the staff, though often harried, will do their best to take dietary needs into account.

Mahdi Rostami

Since the food is super expensive for size and quality, I wasn't happy to leave 15% tip, but the guy was rude enough to circle the caculated "suggested gratuity" on receipt and ask for it. I said it is tip it means I may want to leave maybe not. I am expecting more ethical training for waiters to treat the costumers with respect and dignity.

Miguel Conde

Dreadful food! With ticket prices at $25, how hard can it be for the MFA to have a decent eatery? It seems that the administration just doesn't care...

Jane Xiong

Smoked trout salad is salty and bitter. Service is kind of ...weird.

Luiz Freitas

Great quality food in one of the most pleasant spaces in Boston.

Sirrý B.

Meh....overpriced. I got the quesadilla and I wouldn't recommend it. My friends got chicken salad sandwich. Looked better. The bathrooms downstairs, the family room was so filthy my shoes stuck to the floor because of urine. Pretty disgusting. The baby seat for the toilet set was so filthy, I'd never let a baby touch that.

Phil Schwarz

Decent light fare inside the MFA. A bit pricey.

Alok Jaiswal

Great burger and sandwich

Joe Pranevich

This is a beautiful restaurant in a beautiful open-air space. The problem is that the restaurant isn't actually that good. The menu is limited, but I had sweet potato soup (amazing!) and a hamburger (tasteless!). But while the food quality isn't perfect, the service was downright bad. We were ignored for much of the meal, food took forever to arrive, and when it came time to order dessert, the waitress took so long to actually come see us that we had to leave since there just wasn't enough time left to eat it. As museum cafes go, this isn't bad... but it strives to be more and comes so close. I hope they improve in the future.

Michael Gaman

Nice wide open casual setting in the atrium of the New America's wing. The food is great, service is fast, and there a gaudy Dale Chihuly sculpture towering over the space. It really is quite an ugly yellow glass sculpture, but the food is great!

Eric Branton

expensive but very good food..service was ok

CE Institute

I love eating in this Cafe but I cannot think of a place that has worst food than this one. They're always trying to serve brussel sprouts or some other awful food item. Also today the staff is speaking Spanish amongst themselves after I showed that the crostinis were unedible. I banged one of their crostinis against the table 6 or 7 times and couldn't even break it, and then the Spanish wait staff repeatedly we're condescending to me after this demonstration of showing how their food was inedible. This is a restaurant that doesn't mind if you break your teeth trying to eat. So between the bad service, people who don't speak English, serving food that they don't care if you can eat it or not, and food items that are not particularly popular, this restaurant has become one of the worst I could imagine visiting. I asked to speak to a manager and they're saying there's no manager on property either. It's too bad because I love eating in the cafe of museums but this one is just ridiculously unenjoyable.

Paul Smith

Best museum restaurant I have ever been to. Been several times.

Andrew Robbins

Based on the other reviews I've seen, I'd wager we were pretty lucky. Our waiter was both polite and helpful, and the tasting selection was delicious beginning to end.

Kevin Hatcher

We had the pulled chicken sandwich with chips. It was ok, chips tasted burnt but ok. We then ordered a cappuccino....it is without a doubt the worst cappuccino/coffee I have ever had. Seriously, it didn't taste like coffee, more like dirty water with froth on top...yuck! ...and don't put cinnamon on a cappuccino....seriously avoid the coffee.

Evaine Platt

Expensive with little portions, cant recommend avoiding enough

Benjamin Muller

Macarooooooons!

JACQUELINE WILLIAMS

Trendy, good food, nice wine list.

Scott Strong

Great service. Good food. A little pricy, but I get it. Have eaten here a couple times and is probably my the best option at MFA as far as taste.

John Murphy

Hit or miss with the food, never great, sometimes unacceptable. Setting is first class. Staff seems to try to be friendly, but generally unintentionally surly.

Alexander Wang

Food is awful. Staffs are jerks.

Jane Howard

Went here at the MFA because Bravo is closed for renovations. Was very pleasantly surprised at the wonderful food. Not inexpensive but to me? Worth it. (Try the goat cheese tart).

Stuart Hammack

They go above and beyond on service and hospitality! The food is always welcoming and friendly! The food is always fresh and good! The place is always clean! I come at least once a week to this location! I recommend it! A++++

Eigo ErgoSum

It was crowded, but we were fortunate enough to get a table quickly. I had a hamburger and fries, which were gigantico. The waiter was fast as fast could be, though I think the grill, being busy, held him back a bit. Eating was fine, but leaving was miserable. We couldn’t find the exit. It was like one of those movies where everything is a bad dream. We asked a guard, whose duty was not to give directions, but to guard. We went back and forth over the same terrain numerous times before someone was kind enough to direct us out of this maze.

Winston Allen

Food was ok. Not great. Over priced.

Diane Thompson

Turkey sandwich tasted good, but they forgot the pickled onions. Was expensive for what was served, but I guess considering it is Boston and at a museum, it wasn't too bad.

Roger Harris

Very impressed with Boston's Museum of Fine Arts, and always try to visit when I'm in town. But you can't call yourself a good museum without offering a good museum lunch. We opted for the New American Cafe and were not disappointed ... sophisticated, calm, intelligent, and exceptional quality. I had the grilled sirloin steak (sliced) on summer vegetable risotto, which was very good, and the desserts did not disappoint. FYI - it is a little pricey, but you're paying for the meal and the experience.

James Dana

This is the best place to eat lunch in the area. I frequently take guests to the MFA just for lunch because I work in the area. Based on 6-10 lunches, I can honestly say the food is very good and the service is very good. The restaurant is in a very large 'room' or cavernous hall, so the it does not have any intimacy. But it is fairly quiet and good for conversation. I believe their is a member discount, so going here just for lunch might make sense for members, but paying full price and an admission ticket probably rules it out as a dining destination for non-members.

Anthony Masse

I don't know how this gets the current 3.3 rating. The food is great and the service is great. I hope they dont change or get flustered by the phony, lower than they desrve, rating. Right on the edge of the dining area is a glass blown sculpture by Dale Chihuli that's 40 feet tall. At nite it's lit. Striking atmosphere.

Mark LoGiurato

Great place to grab a bite in this atrium restaurant while visiting the museum. The menu choices are very good, and the food is prepared to order with fresh ingredients. The service is also very good, and I enjoyed dining in the center of the hall people watching.

Eduard Guzovsky

It is a nice convenience to be able take a lunch break in the middle of your museum tour. New American Cafe provides it. As you can expect from an inside of the MFA cafe, the food is beautifully presented. Unfortunately, it is pretty expensive and of average quality. An $18 dollar burger I had could have greatly benefited (both tastewise and visually) from a much fresher green leaf lettuce. So you are pretty much paying a premium for convenience.

Mark Mower

Small menu with excellent food for everyone.

Ms. Craig

Open space, clean and simple decor.

Kevin Wong

Expensive but OK

Philippe Chatel

(Translated by Google) To save time, this is the place to eat. I will even recommend the Black Angus Burger which is worth the detour. (Original) Pour ne pas perdre de temps c'est le bon endroit où se restaurer. Je conseillerai même le Burger d'angus noir qui vaut le détour.

Zoé Lora Mitchell

(Translated by Google) We waited for half an hour and nobody came to take our order. Since there are many other good places here, we did not want to wait any longer and go hungry fast on the search. Staff should behave according to the prices in the restaurant and be more attentive. If it were a cafeteria, I would not have said anything! Oh well, everyone has their own opinion and gathers their own experience, I hope you will have it better! LG (Original) Wir haben für halbe Stunde gewartet und niemand kam um unsere Bestellung aufzunehmen. Da es viele andere gute Plätze hier gibts, wollten wir nicht länger warten und hungrig schnell auf die Suche gegangen. Personal soll den Preisen in Restaurant entsprechend sich verhalten und aufmerksamer sein. Wäre es eine Cafeteria, hätte ich nichts gesagt dazu! O well, jeden hat eigene Meinung und sammelt eigene Erfahrung, ich hoffe ihr wird es besser haben! LG

Craig Shames

Airport food. Horrible overpriced one soggy sandwich bread Harrah's in the salad and I didn't even take it off the bill.

May Braverman

Had a really really really good quesadilla! I’m not sure what it was - the flavor/the components but it really was exactly what I wanted. It was cooked perfectly and the sauce was delicious! My mum also really enjoyed the Vegetable tart. The portions were not huge but they were a good size for a small lunch. The waiter was really kind, attentive, and spoke Portuguese and Spanish !

Scott Pactor

Just an ok museum restaurant, stuck right out on the main floor, but hey if you want a drink and a bite in the museum this is the most formal sit down experience on offer

Carol Applebaum

Outstanding food, beautiful atmosphere inside the Museum of Fine Arts in Boston, and wonderful service!

Biggie Hulbig

I had a horrible time. They took forever to wear us and were jerks the whole time. The food was decent at best. Overall a horrible experience.

Ulrika Hedkvist

Embarrassing! Food is bad. Dessert is bad and coffee is bad. The museum restaurants at mfa is turning into a fast food experience much like the bad food that is served at ski resorts throughout New England.

Johanne Garfield

Great place to have a tasty bite, take a break and enjoy the setting while visiting the Museum of Fine Arts in Boston

Zachary Newman

Expensive but nice and the location is amazing.

fred Wanger

Varied menu, fine wine menu, friendly wait staff! Great site to practice your Spanish!!

Gemma Hammond

Misunderstanding with seating led to the host/manager rudely yelling at us to move from our table because it wasn't ready yet. It was extremely humiliating and ruined our entire meal. Food was okay though overpriced, server was friendly enough. Just a terrible manager/host.

Abbie Levesque

I'm a huge fan of the cafe. I find their food is very excellent, and the atmosphere cannot be beat. I particularly love the quesadilla.

Duane J. Matthiesen

The French Pastels exhibit was wonderful and a nice size. The Ansel Adams photography exhibit was wonderful too, but for me, it was overwhelmingly large. I wish the museum entrance in the New Wing was still open for those who park in the parking lot or parking garage, partucularly in rainy or cold weather. DJM

Andrew Swanson

One of the worst hosts/head waiters I've come across. Unapologetically rude to us. Food ok but small-ish portions.

Jack Bossom

Best place to eat in (or near) the MFA.

jalonda ware

Lovely place

Jooyoung Kim

Arts. Coffee. Food. Need I say more? It's a great date spot if your partner is into arts.

Mark Beznos

On par for a museum cafe, nothing spectacular.

Fernando Cruz

Affordable prices and a great food options

Jacob Glik

Nice surroundings but both pastries and coffees(I had a late) were not up to par. Furthermore it was quite overpriced. Overall not a great experience.

Cara Tang

worst waitress in the world

Reeves Hill

great taste , good environment. pleasant environment with fast services and amazing drinks.

Lucia Re

Lovely lunch, somewhat erratic though friendly service, mediocre espresso.. delicious vegetable tart

Tom Berrigan

Overpriced small portions, bad quality, and funny what a coincidence it was the only Cafe open today