Reviews of Caffè Nero (Coffee Shop)

1047 Commonwealth Avenue #1001, Boston, MA 02215, United States

Average Rating:

DESCRIPTION

We have the opinions of people who buy the services of Caffè Nero (Coffee Shop) in the state of Massachusetts.

As of day the firm receives a score of 4.4 stars over 5 and this score was based on 173 reviews.

As you can see the average of ratings that it reaches is high, and it is based on a high number of opinions, so we can think that the valuation is very reliable. If many people have bothered to leave their review when they are satisfied with the business, it works.

As you know, we don't usually bother to place opinions when these are correct and we usually do it only if we have had a problem or incidence...

This Coffee Shop belongs to the category of Coffee shop.

Where is Caffè Nero?

REVIEWS OF Caffè Nero IN Massachusetts

Daya Puls

Good almond milk latte. Decent atmosphere. Nice outside patio.

Valerie Park

My favorite coffee shop in Boston. The atmosphere, music, level of noise, staff, and - most importantly - the coffee are all amazing. I bring my book or laptop and spend an hour or two hours there.

Soham Dasneogi

The one in Allston is full of BU students, it has a good vibe!

Ryan the car guy

The coffee is some of the best I’ve had, and the chocolate milk was amazing. I don’t know how but the chocolate milk was so damn good. The pastries are amazing too, this is a great coffee/breakfast/lunch place

John Dolza

Good coffee and baked treats, plus light sandwiches.

Beau Cote

My go to coffee place in the morning. Most of it is out of convenience but the coffee is still good. Food is honestly overpriced for what it is. You get a tiny breakfast sandwich for about $6-$7 for what feel like not much after you've eaten it. The pastries are good, especially when they are freshly made. The staff is pretty much always on point. Super nice and always attentive!

Will Simmons

Atmosphere is cozy and pleasant. The perfect space to get in out of the cold and enjoy a Caramelatté with your boys.

Yingfei Gu

Edison Varela

If you like to share table with stranger. It will be good fit. Good place. Good environment.

Naveen Maliakkal

Ruchika Arora

W Barber

Good indie coffee, some seating but usual campers.

cristina moraru

The place is usually crowded and you can barely find a seat. However, the coffee is really good as well as the pastry selection. It reminds me of home in Europe.

Dominic Nicholas

The usual excellent Nero atmosphere and coffee

Juan C. Kuang

Often busy, not ideal for writing screenplays but great place to get a quick bite

Bilal Muhammad Rafiq

Best coffee and chocolate croissants

Sahare Wazirali

Love the vibe of this place. The staff is very kind and Johanna, especially, is so welcoming, fun and professional. I love coming here to study.

Timothy Shelley

Wife thought the fruit smoothie she ordered was one of the best she has ever had. The turkey and cheese croissant had a bit of honey and it and paired well with the turkey and cheese.

John McNUlty

very nice customer service with a smile I recommend this place

Hildegarde's Noviciate

Stunning decor. Could sit and sip forever!

Peter McDermott

good coffee, nice people

Sabareesh Iyer

Mira Abouseif

Robert Murphy

Great environment for working. They provide 3 hours of free wifi. Large coffee selection with a good selection of sandwiches as well. College atmosphere. I imagine this place gets pretty packed during the school year.

Ellen Montanheri

The iced latte was incredible, the sandwiches and pastries are delicious.

Gege Nyamgerel

Angelines Donastorg

so glad that cafe nero come to USA, excellent hot chocolate and coffee

Shan-Hwei Lee

Hikmat Gasımzade

Basya Pearlmutter

Yuwei Fan

Best place to take a coffee break, relax, and meet friends. They have free water always.

Danielle Lubbers

Very wonderful coffee and ambiance!

Ratnaprabha Surve

Olena Fedoniuk

Rachel Nelson

Great cup o' joe - not bitter and not too sweet. The service was prompt and friendly. Thanks!

Dylan Polin

Great place to sit and work in Boston. Good selection of baked goods and sammiches

E L

Very nice place on Commonwealth Ave no ear Boston University. I ordered cappuccino with a muffin. Service was professional, food delicious, and the setting is very welcoming. I liked the place a lot and will definitely visit it again. 3 hours of free WiFi are also offered here (no Netflix or YouTube though).

Peter L Cataldo

Dimitrios Karagiorgas

Coffee's ok, though, not exceptional. They close early at 9:00pm.

Youssef Belkounso

Good place to drink coffee in downtown Boston MA

Y&M Lee

Cute place for coffee/pastries/sandwiches. Gets very busy during lunch and hard to find seating with all the folks who are “working”. Don’t forget your coffee stamp card !

Reem Mortada

it's a cozy shop with a nice staff but the drinks and food are over pricey. Maybe because of the great location. I would recommend!

zuhayr raghib

Mica Rojas

Perfect as always

Louis Awad

Dustin Clawson

A nice cafe with actual Italian style coffee, unlike a well known coffee shop competitor. A good food selection as well. The staff is friendly and helpful.

Danielly Spagola

Adriana Zuluaga

Michael Coppolino

Great coffee and pastries in an elegant setting near Downtown Crossing.

Andrew Rosenthaler

Great coffee and food. I recommend the breakfast sandwich.

sammi abeid

Cute place and open late :)

Ian Persaud

Nice cute atmosphere. Drinks are nice, a little pricey, but it's a nice place to study with a warm bev

Bihari Billah

One of my most favorite cafe here in Boston. Always love to visit here.

Office ofMackeddyFils

The cups are small, but a good shop

YC Guo

Ciaran Brandin

Great place to do work

Abhi

One of the finest coffee shop in Boston downtown. Located in the heart of Boston Downtown. You could try their signature coffee / Hot chocolates and some pastries. Price is not expensive and i assure you it is worth the money we pay. The place is always busy but not over crowded.

Laura

Great atmosphere. Nice people. Plenty of seating to hang out or do work. Espresso and pastries were great.

Ayumi Fielden

My favorite Cafe in the United States!!!! Best coffee and tea. The pastries are amazing as well. Decor is beautiful and I can spend all day there. I visited this location at least 6 times during my 5 day stay in Boston. Love love this place. I hope one day, they would open a cafe in Houston!

Emilio de Jesus

Perfect Coffee!!

Robert Gerstner

Linette Davis

Excellent study vibe, excellent food, excellent coffee, excellent people. I have never been to Caffe Nero and not overheard a riveting conversation. It is fairly difficult to get a seat, so I recommend this as the type of place you go alone, not with other people. I especially don’t recommend this as a date location; you would have a very awkward time trying to get seats together.

Naved Ansari

Plenty of room to sit, and good hot chocolate!

Jacob Means

Steven Lefavour

Totally ok.

joseph cue

The place is cozy. Had an iced tea which had a nice flavor. Nice decor and great service.

Fred Small

Friendly, cozy place to hang out with a book, laptop, and beverage.

Alasdair

Coffee is burnt and food is dry and poorly heated. Atmosphere is nice inside but lacking in non-dairy options and the copious use of plastic cups is concerning for 2019

Rosa Moniz

Great place to sit and sip a nice cup of coffee. Beautiful surroundings

Lizzie Downing

Kyle Derozan

Simple yet beautiful decor; stylishly done. Love the books and the woodwork! Lots of comfortable and cozy corners by the window. Got a cappuccino and a double chocolate espresso muffin. Both were just right. Will definitely stop by during my next Boston visit and suggest it to local friends.

Deepak Gupta

Loved the atmosphere. Loved the coffee for sure :)

Mary Muennig

En Mk

One of the best coffee shops I've been in!

James Scully

A nice place for breakfast, the coffee was good and there was plenty of comfortable seating. There is also free WiFi which is useful for those foreign travellers like myself.

Joelle Wazen

Good quality coffee and good snacks. Great space to study or work or just hang out. Music can get loud so i needed to use my headphones or ear plugs a few times. There is something about the heating/cooling system there which my friends and i have experienced in 2 branches everytime we went there. At one point the AC is so high that we get real cold and then suddenly it gets very warm and keeps on fluctuating. So bottom line bring headphones and an extra layer and you'll enjoy working or studying there. If you're there for a quick hang out it'll be a pleasant one.

ursula cassidy

Robert Quinones

Had a really rude employee

Amogh R Chandupatla

Marco Bovo

The coffe was average at the best quite expensive for the quality the sandwiches pretty good but also quite pricey

Tomasz Szemberg

Good food in a perfect location downtown.

U-roy Felix Agboli

This Italian style coffee shop seem to me be the best in Boston. They also great food. I especially love the view when you're seating out; you see beautiful people from all race and background. I also observed the people here got active a very active life style. Everyone seems to be on the move.

J. José Rivera Torres

Very nice place to eat. Good food. Good coffee. Perfect start to the day on our way to walk the Pariot trail.

Rebecca Friedman

Very cute cafe, coffee was great and at a good price, and the ambiance was great. Looked really nice and enjoyable to relax with a coffee with friends or come to study. Would recommend!

Londyn Korol

I can't believe I didn't save the picture of the pastry selection. My next cheat day will be here. Pumpkin praline something, croissants, muffins, lemon cake... But also! The coffee is good! I'm not the coffee connoisseur that my husband is, but I really enjoy their coffee. And the setting is cozy and quirky while being surprisingly good for accomplishing actual work. Highly recommend. (And they have healthy stuff too! I just got really excited by the pastries)

Dahye Cho

Good atmosphere, good coffee and sandwiches but don’t order smoothies... It is way too sweet. I think they put literally a cup of sugar...... ewww

Kevin Rogers

It's a good place to do homework, assuming you don't need a fast internet connection.

Mike

While the coffee and treats were OK, the service was atrocious. The waitress grabbed the cups for coffee with one finger on the inside of the cup after handling cash. She was also very slow as she was chatting with another waitress non-stop. She forgot the cake I ordered and I had to get it from another server. By the way, the plate with the cake was dirty. On another note, I don’t think they ever clean the bathroom. The trash bin was overflowing, there were no paper towels, and the place was in desperate need of a mop.

Ariana Lema-Driscoll

There's a lot of seating but poor cell service, which can be good but also frustrating since there is no streaming on their public WiFi. It's a good spot to study or work and the staff are typically friendly. My only gripe is that they check out people out of order so your order speed and experience is entirely based on the barista that calls on you. This applies to all Caffe Nero locations. I think they're trying to give a personal beginning to end experience but with the failed attempts at multitasking it is honestly just a mess. Starbucks may not have the best food but their process is leagues ahead of Nero. Is it so hard to check out customers that you didn't start with while they wait? It's just awkward and inefficient. Overall, for a Caffe Nero, this tends to be a good one despite how terribly slow they are.

Daniel Chan

Chuan-Heng Hsiao

The environment is great! I especially love avocado BLT.

budderz123

Cozy place with real good coffee and decent food. Customer service is amazing as all employees are friendly. Need I say more?

Laura Colmenares

Mario Muñiz

Good

Brittany Towle

Tony Bergeron

Great Cafe! Coffee and food was phenomenal

Mike Allen

They make a really good cup of coffee. The place is usually packed, tough to get a seat but good people watching if you do

Wellerson Scarano

Excellent coffee and amazing place!

Yelyzaveta Yeriniak

Ana Paula Tovar

Great coffee and pastries. It’s frequently crowded so you might have to wait around for a table but if you do get one; it’s quite cozy.

Thiago Sobral

Jose Silvestrini

Great selection.Outstanding service.Awesome environment.

María Gabriela Balsa Guerrero

The decor is beautiful. Place is cozy. Good coffee and pastries.

Jack Sheehan

Melissa Burton

Nikki Gonzalelz

Nice place to do casual reading. Good hot chocolate and croissants. Knocked off a couple of stars due to a racist lady who is extra obnoxious to only Asian customers. When cleaning the tables she is polite to most customers (ask whether one is done with his/her drink before taking the cup away) but never bothers to ask if the customer is Asian. Noticed it several times while sitting here. Even heard a few rude comments.

Julia Blais

Daniel Gibson

Hard-working staff, cozy place to get work done, and generally good coffee. They are constantly understaffed and that has occasionally taken a hit on my coffee quality. Nevertheless, it's probably one of my favorite places to go if there is a seat open and enough employees.

emma wilson

Super aesthetically pleasing and comfy. It's the perfect spot to hang out and get your homework done and to study. Great staff too!

PK Kass

Woww......soooo cool

Joseph Nickerson

A Wonderful experience.

amina abdi

I love it. The Mangoo Smoothie is my favorite. Cool, nice clean place.

Adam

Best location. Extra busy but manageable.

Ali Al-Shihry

Damaris Zipperer

I have traveled around visiting all the "best" coffee shops in the Boston and Cambridge areas. This is my hands-down favorite. The space is great, with plenty of seating and beautiful decor. The scenery outside the window makes the interior brighter and more interesting (I won't tell you what it is so that you'll enjoy the surprise). Most importantly, the coffee is great. The roaster of the beans is a mystery, but the flavor is great. The specialty drinks are also delicious.

Samuel Getaneh

. . . I love their double-espresso . . . Frankly, am thinking of trying double double-espresso.

Curtis Lane

This was the coffee shop I had been waiting to find in my stay in Boston. A local chain that makes you feel at home, has baristas that engage you with an atmosphere that is right out of an Italian style cafe. I will definitely be back and hope that they still have the honey spiced latte.

Alex Ho

good coffee shop. they are everywhere...

Ryan Bricmont

Maybe there's a legitimate explanation but they literally ran out of soy milk and almond milk today (and apple cider). That's kind of unacceptable... right?

Mincho Rusev

Naren Majeti

This place is one of the finest coffee shops in Boston. The prices are not too bad and they give you awesome cups which signified the feel of a fresh coffee shop. I had a mocha and even though it took some time to make, it paired well with a cookie which I liked. Overall, there is a lot of seating indoors and outdoors and it's a good place to have some coffee, drinks, and light fare.

Erik Morley

Amazing

Thomas Kroon

Unfriendly staff. Spilled coffee and simply didn't care. Too bad, because the cafe itself is clean and good looking.

Angela Chang

Nice place for a tea and snack with friends. Seating is comfortable. Power outlets ample. People were polite and chill.

Misha D

Bj Norrix

Base coffee was "OK". Didn't get to try the fancy stuff.

Muhammad Elhabibi

The real London niche found at Nero in Boston. The taste of coffee and cake is just a tasty snack. What a friendly and welcoming atmosphere in this cafe. In March on my way to Halifax from Pittsburgh when transited in Boston I went to Nero to have coffee there then back to the airport for my flight back!

Tyler Summers

Great coffee and atmosphere, but seating is always a hot commodity.

Yichen Wang

Not really good espresso. But the frappe is excellent

Yassine Laareg

Regular to this coffee shop

Alfredo Garcia

Charles C

Exceptional service from Guesline. Made my day with her personality and small talk. My latte was on point and atmosphere has this intellectual/library feel to it, which I dig.

Peco Myint

Kyle Moschen

I can’t find a bad thing to say about this place. Cozy atmosphere, great coffee and fantastic prices.

Hannah Hays

Fatima Zahra

Jeff Behn

Jyothi Sethuraman

We stopped at Caffè Nero while waiting for the show at Boston Opera house. Very clean and cordial staff. Everyone who were waiting there for the show were very accommodating as there were not many empty chairs at the Caffè. Finding the restrooms was a game in the maze.

Durvank Yewle

Had black coffee here - it was okay, not that great - George Howell is a better option around the corner!

Albert Ferrer

Nice caffe nero, good servicie

Greg Hatt

Thoroughly enjoyed the atmosphere at cafe nero. The coffee was brewed to perfection and the croissants were delicious. Highly recommended!

lily lulu

Good food, however I was hoping to see the people working there putting a smile on their faces

Barbara B.

Love this place. So much atmosphere and the croisants are out of this world.

Marlee Tyldesley

So cozy. Not too loud. Coffee is good.

Saeid Nourian

Best tasting muffins compared to other coffee shops. Most importantly they serve drinks in mugs instead of paper cups which is good for environment. I wish other coffeeshops did this too.

Imanol Iturrioz

Aaron Caine

Illarion Bykov

jomama

Used to enjoy coming here for coffee on a somewhat regular basis. Unfortunately the staff (managers in particular) are extremely rude and selective when it comes to what customers they treat with respect. Customer service skill re-training desperately needed, also maybe an understanding of what discrimination is and how to treat all people (not just the ones you like best)? When I voiced my concerns with manager he replied "there are other coffee shops in town besides us." Thank you for that, you are right. Why did I ever come here in the first place? Thinking Cup and George Howell are right down the street with MUCH better coffee and service.

daisy flower

Yummy Chai

Carolyn Mathews

Great coffee every time and super hard working lovely staff! Nice peaceful spot inside off the busy street with clean toilets.

Zack Driscoll

Good coffee

Bora Eryılmaz

The place is OK. I like their chocolate muffins and croissant sandwiches. It is usually crowded with students, so it is sometimes hard to find a seat, especially on weekends. The part that I don't like is the attitude of the baristas. Some of them are very moody and their attitude almost borders on rudeness, especially near closing time. Also their practice of asking everyone in line what their orders are while still serving the first person is stupid: they forget what you said by the time it is your turn anyway. 08/04/2019. I still get coffee at this location, but I stopped buying food items here. In my opinion, the hygiene has become unacceptably bad. Here are some examples: the plastic bin of dirty dishes is often overflowing, with bunch of small flies around. The milk, sugar, etc. are placed right next to the said bin of dirty dishes. I have seen many small flies/insects walking on pastry items. And the locks of bathroom stalls are broken. I hope the management is aware of these issues and planning on fixing them.

Anastasia Arbuzova

Nice place to have coffee and work or read a book. WiFi is great. Not crowded on Sunday mornings.

Alex Tagaev

This is one of my favorites, but apparently this time I wasn’t lucky. The staff wasn’t as friendly as they always are in other locations. Ice water was contaminated, but the food (I got turkey cheese croissant) and coffee was great as always. Hope it’s just me and just this time because I really love the place.

Muniba Khan

Came here for an impromptu coffee stop and got a flat white and a pastry. I absolutely love the atmosphere and could totally see myself getting comfortable here with a book or working on my laptop for a while. Highly recommend!

Christian Perret-Gentil

Mad expensive

Κατερινα Καβ.

David Savoca

Great espresso bar cafe! Prefer it to the other coffee shop chains...

Sandra Teelucksingh

Because the people are friendly and helpful

Cameron Burke

It is great, it has comfortable chairs, couches, and tables. The baristas are friendly and the food is high quality. They even serve cheesecake and the style of coffee is great. I would definitely recommend a stay at cafe Nero.

Boris Gramajo

Andrew Cameron

Good coffee and specialty drinks, nice environment, friendly baristas.

Ying Yin

Kumalo Longsworth

i was denied food because i didn't have any money, thats illegal

Eva Maskalenko

Pleasant people, pleasant atmosphere. All around a nice place. Nero consistently is a good chain for me (Maybe a little pricey but not ridiculous)

Michael B

nada Adnan

Dan Potash

We had coffee at the one near Downtown Crossing. This place is why Starbucks exists. Nice setting but completely absent minded and ill trained staff. Coffee ordered extra hot with soy came back barely luke warm with regular milk. Medium latte ordered came back as a small latte.

Loc Dao

Great place to study

Joseph

Very nice traditional Italian style cafe, with a modern twist allowing lots of casual seating but done in that hipster sort of industrial way.

az mu

Bad service

Maxine Hedin

Love this coffee house! Great coffee, fabulous staff and such a cozy atmosphere. Oh yes!! Lots of goodies too!

Amanda Louise

Pedro Melgarejo

Great atmosphere to meet friend for business or casual conversation. Some good vegetarian options and great coffee

Duc Anh Nguyen

D. Hall

Colin Turner

MOOSE MOOSE

Cute cafe, nice place to work but it does get crowded pretty quickly. food is really good and fair price. very clean cafe :)

paritosh singh

Good place for hot chcolate, staff was rude

Jeff Jones

Ryan Hodgson

최시영

good place to do some laptop related work

Alexander Devine

Great location, really nice interior, and a great place to work, study or chat with friends. Unfortunately, the cappuccino I had was just awful, undrinkable. The milk was scalded and I saw when the barista pulled my shot that he used a portafilter that was already locked in from before I entered the place. I get it, not all coffee shops are "third wave", but serving up a good cup should be the first priority of any coffee shop.

Erin Gauntner

Miley Loh

Nice spot to stop for a coffee!

Pierce DeGroat

Eugenia Pirotsky

Love this place, but their coffee is way too hot.

Sara

Nero is one of the best cafes in boston! I've almost went to all its New England branches, it's amazing. The staff in this branch are so great, but only con with this branch is that it's always crowded and busy, it's often hard to find a seat and hard to concentrate if u wanted to study, but I mean it's normal it's the downtown branch soo :P In summary, it's a wonderful cafe!

Bhavana Chandradhara

Julie Prinet

The staff is slow and not very friendly, there arent many food options and they either serve your sandwiches burnt or frozen, the cheese on my salad one day had mold on it. Its too bad because the set-up / ambiance is very cozy. They make good drinks so if you just need a coffee and arent in a rush then this is a nice spot

MiddleSis 808

Ordered an iced coffee. Was really weak and watery.

Janice Dexter-Ganek

Liked the atmosphere and the coffee choices. I had herbal tea and my husband liked his cappuccino. The desserts also looked good but I was full. Looking forward to returning next time I'm in Boston.

Armin Teymoori

Ariel Carlin

Jesse Darden

Bad service

Edgar Goluch

the baristas at this location take pride in their coffee, also love the gas fire place

Tôn Nữ Nguyễn ĐÌnh

My boyfriend ordered a machiato and got a double espresso instead. The service was very curt and they just assumed we were ordering to go, as if to rush us out. The drinks and the place is nice, but the service isn’t.

Yözen Hernández

Jacqueline Hannah

It's fine. If you drink decaf don't go here, they serve nothing decaf I was told by the staff. The hot chocolate I got instead was flavorless. All the tables were taken at 3pm on a Wednesday, had to stand around waiting to get one. The chocolate cake my friend ordered was dry and also rather flavorless. Basic cafe, nothing special.

Khushboo Bindra

What kind of coffee shop that encourages you to do work and sit has no wifi for a week. And when you ask the servers who have no concern they look confused on what you mean. Literally this was a waste of my time when to do work.

Brenda Lopes

Josue S

Filipp Nesterov

Cafe itself: like this Caffè Nero very much since there are a lot of tables with outlets (if you need to work) and also tables next to the huge windows (if you want just talk). Once I waited my friend for 30 minutes and read a book in a single chair. This, you will find your spot. Parking: Very bad. It’s not their problem, this is an air with very small amount of parking locations. Most of customers are students. They always walk. So, it’s not a problem for them.

ILYA GENDLER

Good place with 3 hour Wi-Fi

Undral Byambadalai

Eric Bynum

Coffee was excellent

Tino Chen

A good place to take a rest when walking around Downtown Crossing. Smoothie was a little bit sweet but acceptable.

David Houser

It's only getting 4 stars because I know in 2 weeks it's going to be overrun by undergrads and not worth going to anymore.

Heydmilson Gomes

Good to take coffe

Jeff Todd

I love this place. It is one of the earliest ones I remember opening up in boston.now there are everywhere. The ambiance is great. As it's in the theater district it's going to be crowded around showtimes including matinees. While I was here i did notice that there were lots of guys and amusing twice I stood in line for the men's room while the women zipped in and out.

My 2 pence

There are soo many things I love here, but to keep it short..the smoothies and the caprese panini are my go-to! Not the cheapest coffeehouse, but well worth it!

A J

High quality coffee without the crash

Xu Mirah

Andrew Ozanich

The atmosphere is what you go for. Loved the book shelves and extra antique touches. Seemed to have a good menu for food and pastries too. Coffee wasn't the best in Boston, but it held its own.

Zarlyn Hidalgo

Stopped to get a coffee for an afternoon pick me up & because they have Tiramisu. Man behind counter around 1:35pm-2:15pm was very rude & short with customers. After hearing his tone of voice towards customers ahead of me, I decided to leave & go elsewhere. His attitude was terrible & made it seem that customers were a bother. I’m sure coffee is great, but his attitude made for a terrible taste. I give it zero star but couldn’t post this without star rating.

Cadu Ferreira

The decoration is nice and the place is amazing. Go there!

Claudia Fessler

Ethan Hartter

Great place to sit down for a cop of coffee and a good conversation. Plenty of space to study too.

Natalia Casas

Saif Salah

Not clean

Daniel Villela

Todo café Nero é uma experiência nova. O menu é bem organizado, o local sempre limpo, os atendentes sempre dispostos a ajudar e o café sempre quente. Vale a pena experimentar o muffin de cramberry! Ah, o Wifi é gratuito também

Mona Jalal

homa najafi

Vidul Mahendru

One of the best coffee shops I've been to. Great coffee and even better atmosphere! Staff is super friendly.

Nahal Tabriz

Michelle Smith

Jerry Kaufman

I came by here to get some work done and enjoy an Americano while visiting Boston. There's a lot of seating but when I arrived around 3:30, most of it was taken with the exception of a few spots by the window and a few seats along the long table in the center of the room. I opted for seating at the long rustic table, where there's plenty of places to plug in. The Americano was really good, the staff was kind, and the place was cozy. An all around solid place for a good coffee

Bo Zhang

Ordered a frappe and very disappointed, watery and no taste. Not sure how this place can sustain. Need to train staff better.

Roman Glushchuk

Nicholas Burt

Fair price and and beautiful building. Just a touch slow

Whitney Sands

Espresso done right.

Tarek Nafee

罗迪

J H

Status quo for location in paying for where you stand lol

Devon Ham

Customer service is amazing. Staff get the job done.

Russell Seidle

Mariela Lopez

Peter Lewis

Just wonderful!

LEWIS KUESTER

Nice coffee spot. Comfy seating.

Jillian Burgess

A bit expensive. I only came here to get some work done so I ordered tea, it was only ok. The cafe itself was very loud and bustling for a Wednesday around 5-6pm. The other issue I had was that every time someone came in through the door there was a huge draft of cold air and I was sitting pretty far from the entrance. I also noted that there werent a lot of convenient outlets where I was sitting in the middle long tables. They probably only exist along the walks or booths (which is pretty limited considering the amount of people in the cafe at that time).

Dave Brose

Super comfortable. Strong WiFi.. Try not to just came out on your laptop all-day and give others a chance..

Robert Swoboda

Good breakfast sandwich, great cappuccino and comfortable atmosphere

Ed Bell

My favorite European coffee shop, just as good here as in Italy.

Heverton Dutra

Danielle F.

Fabulous coffee shop that I wish was local to be l me. I got to visit on a trip to Mass and picked Cafe Nero over my usual Starbucks. Do not regret. The barista was super nice and very knowledgeable. I tired the cold brew with a touch of honey and it was one of the most delicious coffees that I've had. The atmosphere is laid back and chill, it's not ridiculously bright and very clean.

Mikhail M. Nitko

Love this cafe. Come to read here often.

Luck Now

Rude staff. First visit. Can’t believe how treated. Will not be back.

John Parks

Great coffee and food, nice place to work if you need to get out of the office for a bit.

Jana E Dengler

Wonderful, foamy hot chocolate made from scratch with shaved cocoa, just fantastic!

Robert Ellis

The first time I was in there had a very nice aroma of coffee very cleaned place and the service was a+++rating go try them out

Douglas Luo

fair price. much better than the Bucks. good quality coffee. cozy place. nice staffs. flawless. the only thing I wan to complaint is too many people love this place, I barely find a place to sit. just love it.

Naveed Malekafzali

pitts burger

Very elegant and relaxing

Dmytro Bogatov

High quality

Ivan Kozlov

Abel Carballo

Place closes at 9pm on saturdays not 9:30 like google states. Bought a hot chocolate and was told "we're closing in a minute". Literally one minute after a lady and a guy from the staff came to our table and told us that we had to leave. I still was not halfway done. Talk about rude.....Never again.

Amirali Abolhelm

Urbn Walks

Favorite coffee shop in Boston area. Multiple locations, great coffee and the most comfy environment especially during the winter. They serve a variety of pastries and sandwiches plus cold lunch options. Ask for their reward programs because for every 9 coffees you get one free. Sounds like a lot but it makes a difference.

James Jumper

Nero has a great energetic vibe that’s a great place to meet friends for a drink or even a small study group. For a cafe, there’s a large amount of seating, but because of its booming popularity in Boston, you might have to guilt hover over people now and a gain to get prime Study seating by an outlet. The desserts are 100% better than your local Starbucks that could never compete on the dessert front. And of course there is the coffee, which is not La Colombe, but holds its own. Sandwiches are fairly run of the mill, but never disappointing, and prices for all are slightly less than DD and Starbucks (about $0.10 less for a small or medium). The service here is quick and friendly and the decor is far more eclectic, interesting, comfortable than Starbucks or cafes opting for a more industrial feel.

Necim San Baran

Thank you for this beautiful NYE Happy New year to everyone and All staff who make this place nice and warm

Lauren Mazzuchelli

Pricey, but really good coffee. I spent some time here before an appointment at Tufts. Comfortable chairs

Dan Feeley

Apparently a place for the young and the older higher class clearly the likes of me aren't welcome I'll be taking my business elsewhere in time. Disappointment. Restrooms are for customer's only with a special combo lock key code to get into the restroom like many around the area. Not cool in my mind. and I was a customer that I was told no I was rejected. For no reason. It's discrimination not personal preference period.

Craig Einstein

Dan S

Great coffee house with solid coffee, food and drinks. Staff are friendly, my only gripe is the cost, but they seem to be doing well... And a new Nero opened two blocks away.

Rodney Turner

Excellent staff and service. The ambience was great. The overall atmosphere did remind me of Italy. The drinks and food were delicious.

Savannah Alexander

Geoff Kleinman

This London based cafe gives you everything you could ask for, from top notch coffee, pastries, and a warm comfy place to sit and chat or work. This cafe doesn't go unnoticed, and is almost always packed. Don't let that deter you, it's well worth the circling around trying to find a table.

Eliza Beth

Great food and really good smoothies, tea, coffee, and snacks. They have AMAZING baked goods too. I would love to come here again

Lauren I

Fire was off today again. I asked the guy at the register about it, and he said he wasn't cold. I asked if he could turn it on since I walked at this tense and past 3 coffee shops just to go to Nero with a fire. Manager said they were closing in an hour and 15 minutes so he wasn't going to. I asked if it was part of the branding. He acknowledged it is, but said he wasn't the one to turn it off. It's gas so it just requires flipping a switch......

Rafik Bous

Decent coffee

Thaddaeus Hocking

Awesome set up inside the cafe also great coffee.

ashley zimmelman

Reliable coffee with a calm environment lends this location to studying, but the bathroom situation is horrible. Toilet paper is almost always gone, pee on the floors, etc. I would come more often if they took better care of the bathrooms.

Erin Anne

I absolutely love the atmosphere at all of the locations so far. The coffees very good. The staffs always friendly. I could spend so much time in here. Definitely a good place to just hang and have a good conversation or get some work done. They also have pastry’s and desserts that I haven’t tried yet but need to.

Angela Shin

The worst. One of the staff is very rude. I ordered ice americano but she made hot americano so I complained it she just put the ice in hot americano lol very upset ....

Sheri Shahriar

I love this place.

Liam MacLean

Stephen Herbert

Okay place for coffee, wish they had more seating for parties of up to 4. Instead they have multiple tables for 10-12.

Caroline Stokowski

Meagan McCarthy

The new vegan sandwich was extremely bad (Washington St. Boston). It's all the most generic veggies that typically come on veg sandwiches (avocado, roasted aka mushy red pepper, cucumber, and what appeared to be cilantro still on the stems) and that was it. I thought for a second there might have been a thin layer of hummus but I genuinely couldn't tell due to the fact that the bread was sopping wet from having all these wet veggies sitting between two pieces of bread in the counter top fridge all day. My friend and I were really hungry and ate them anyways but the wet bread was just so gross. Another woman ordered it and we watched her sit down and then stare at it and pick it apart looking really unhappy also. Places like this that don't "get it" always resort to some boring vegetables instead of searching for some creative/cheap ways to make a sandwich vegan. Like some mashed spiced chickpeas, tomatoes, spinach, maybe a dressing with the chickpeas, simple stuff, would even be better than what I had today. smh

Natalya Rastoropnova

I really like that place!

Lyndall Leitman

Great coffee!

Laura Coral

Mark Gomez

Adrian Mendoza

Brand new to the neighborhood. Very clean. Not so full of students and excellent staff.

lovtuscany

Good tea delicious pastry and very nice service

Steve

Always love Nero. Everything is good. Try the café au lait. Great place to relax for a bit.

Rohan Tilekar

Good place for coffee and hangout. They have different options. Its good place to work

Sir Ostrich Purplepants

Zachary Blicksilver

Jim Born

Service was bad and very slow but atmosphere was ok and the food and drink were pretty good.

Younes Abesi

It was great, sitting by the live chimney fire in such a cold Boston day and sipping on hot coffee with Bacci chocolates and company of friends, priceless!

Ruturaj Jadhav

Jesus Torres

Great place.

Rob Shearer

great coffee and atmosphere

Adrian Brown

Great

Connor Malbeuf

I’m sorry, but the staff are always fairly rude here and Caffe Nero acts like a low budget chain over a speciality coffee shop.

Zhu Zhu

This Nero is like my second home. I like to work in coffee shops. Nero has plenty of space for that, except for weekends! I come here for the super friendly staff and comfy chairs. My favorite drink is London fog with pump of vanilla. The food is so so, a bit expensive for what you get. It is always crowded on weekends, especially during the afternoon.

Mark LaCivita

The Classico coffee is the best tasting coffee in Boston. I love the staff who are friendly and knowledgeable. They usually have the Boston Globe, NY Times and WSJ available to read. Just a great caffe to chill out and relax!

Rishabh Jain

Andrew Giampa

I have to say I'm very pleased with my experience here at this location for Cafe Nero for the most part. I would ask that maybe more outlets could be added for customers that have electronics that want to stay and study or do work! Otherwise, the service from the employees was great. They are very polite and respectful and I will definitely be coming back again!

Mike White

A great coffee shop, it gets busy and so finding a seat can be a problem. Their coffee is great.

Mauro Pizi

A good coffee shop with a good Italian expresso in Boston Downtown

Paul Catanzano

Xin CHEN

We are from France visiting Boston . It's the first time I try the l'obster with ginger and scallion. 3 pounds just 57 dollars. It's very delious. We also ordered the roasted duck canton style and a vegetable. The boss came to chat with us. The service people were very friendly to us. Offered us dessert. Very nice. We has very time in this restaurant. Surly come back again.

David Sensale

Marcos Mendes

shante chaney

Loved the atmosphere and the vintage decor. We stumbled upon this place after our flight and enjoyed some delicious tea and sweets. Also pick up the stamp card! Its valid at all locations and makes you wanna go back.

Leslie Murphy

Great atmosphere, the coffee, espresso is also really good.

Daniel Ospina

Anna Cherkashina

We offered cappucino and hot cider, both were amazing! The stuff was nice. We enjoyed authentic interior with book shelves and relaxing armchairs.

Jack Rizutko

Closed way too early for the location right next to so much night life. The seating is cozy, though.

Kelsey Barber

Everyone working there is really nice, and there is ample seating, though I imagine it is PACKED during the school year. Good OJ.

Business Hours of Caffè Nero in Massachusetts

SUNDAY
7AM–9PM
MONDAY
(COLUMBUS DAY) 6:30AM–9PM HOURS MIGHT DIFFER
TUESDAY
6:30AM–9PM
WEDNESDAY
6:30AM–9PM
THURSDAY
6:30AM–9PM
FRIDAY
6:30AM–9PM
SATURDAY
7AM–9PM

PHONE & WEBPAGE

Caffè Nero en Massachusetts
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