We've got the reviews of real people who purchase the products and services of IHOP (Coffee Shop) near to the state of Kansas.
Currently the business has a rating of 3.8 stars over 5 and the rating is based on 1066 reviews.
As you can read, it has an average rating is high, and it is founded on a very high number of reviews, so we can conclude that the valuation is very reliable. If people have bothered to leave their review when they are satisfied, is that it works.
As you know, we do not usually bother to place scores when they are good and we usually do it only if we've had a problem or issue...
This Coffee Shop is classified in the category of Restaurant.
Love this IHOP.. It's the best one!
Mediocre food with poor service. Kids love it so we go back.
My son and I went here today. I asked to change sections. Our new waitress, Kristen, was very nice and had a great attitude. I was kinda picky with my order but the wonderful waitress didn't seem to mind. She was also very nice to my son. Job well done. We'll be back soon
If this is the one on Shawnee Mission it's the best IHOP ever!!!
This place wasn't even busy,food was brought too us cold and one order was wrong.Our waitress didn't even check on us for drink refills,had to ask another waitress for refills she acted like it was a pain to get our refills.Then we sit there and sit there and finally had too ask for the ticket so we could pay.Won't be back
Quick service. Friendly waitress.. good food
Food and coffee were good. Service was quick at 6 am. Table was stained and wet - At first I thought they were seating me at a dirty table. I'll definitely go back.
My grandma had dental work done and she ordered chicken. My grandma couldn't chew it well. The waitress was awesome and got my grandma fish instead. It was much easier for her to chew. I greatly appreciate that she did that!!!
WAY OVER RATED. QUALITY OF FOOD NOT SO GOOD
Decent normal ihop food.
Great food and awesome service. The people were very understanding about changing my order.
IHOP is always good!
Wife had 2x2x2 breakfast and I had Spicy Poblano omelet. Both were good, waitress was excellent and our coffees stayed filled.
Dawn was an awesome server.
Just went there and everything was great at 1st, then the waitress leaves my bill and tells me to pay upfront.. I'm getting ready to go pay upfront like always when suddenly she approaches me and tells me she'll take my payment, I was confused and told her I got it.. then she insisted she'll take it and that'll she'd give me my card back soon.. honestly I felt very uncomfortable, made me feel like I'm some kind of thief, like I was gonna go without paying so she had to make sure she'd take it. Maybe she thought a mother with 2 kids can't afford a $30 bill at Ihop.. I only left a tip cause I'm a waitress too but really shouldn't have.
Was by myself and placed at a table for 6 people in the middle of the room. I felt like everyone was staring at me. Very uncomfortable.
The breakfast was good and our waitress was great and very polite. Thanks Marie
The building stink and they keep raising their prices
The food here is okay. I personally love their pancakes, and every time I go there I get pancakes. However, my husband ordered eggs over easy and got two eggs that were broken and hard fried. I don't know why I didn't make him send them back, but he's an easygoing guy, so the waitress got off easy. I just didn't like the look of cleanliness at this place, as in not clean. It just didn't Sparkle at all. Like I think a restaurant should. Smudges on the front door, problems with the silverware Six tables not cleared off when we arrived. One waitress obviously having problems of some kind because she sat down and ate instead of clearing the tables. I hate to put down an IHOP, because I love their pancakes, but this one at this time of day just did not make the mark. Sorry
Omelette was okay. Cracker Barrel is my preferred choice but IHOP will do in a pinch. Service was good
we often get delivered orders and every time, something is missing or 2 or 3 of the orders have mixed up parts of another's order. I love IHOP, I wish they would check orders more closely
Food was good but the restaurant is in dire need of a good cleaning and updating. Hostess' station actually falling apart, walls dirty.
It wasn't crowded when we went. Our server was 1 or 2 weeks shy of having a baby and she thought she was in labor. She did the best she could at that point but still we spent 65.00 between 4 of us and expected someone to at least help her.
I love the staff and everyone is so friendly!! Their food is always on point
Had a great time! Was served by the best waitress I've ever had!
My wife's eggs was not cooked right the bacon tasted like they recooked them three different times the hash browns was not cooked enough
Wonderful customer
Enjoy the food, but restaurant could be cleaner.
The server found out our daughter spends time at childrens mercy from time to time, and actually donated in our daughters name and let her sign a balloon to put on their wall... Amazing service, thank you!
Great food at a reasonable price. I am never disappointed with this place.
Good food. Great price.
I have been to this location a couple times now and have yet to be satisfied. Today, my family and I came in around 2:00pm. We were the only ones in the entrance when we walked in. Several workers made eye contact with us and they all just stayed in their huddle by the kitchen and kept talking. Several minutes went by before one of them came to seat us. When we were being seated, we noticed all the tables were dirty. The gal seating us even made a comment about it. She apologized and said it was not her area and did not know why the tables were not clean. She just laughed and said "I guess it's just time for me to leave." The entire time we were there, no other tables got cleaned! Our waitress was friendly and the food was good, but we were just put off by the filth and unprofessional work ethic of the staff. Our waitress never came back after giving us our food and the check. When we were done and went up front to pay, it then took forever for someone to come up and take our money.
Great sevice
58cent pancakes. What's not to like.
Very slow and facility could have been alot cleaner
Burgers? Whoopdie Doo. My son ordered a burger and thought, “ho hum”. Now breakfast, oh yeah, this IHOP can throw down! I’ve had so many things on the menu in the past 4 years and never have I had to return something!
Disgusting! Horrible service, half of my food was burnt and nasty. The server wasn't very helpful. Manager wasn't very nice either, offered excuses with no solutions. They weren't even going to offer to replace the food. All we were told is they were understaffed.
Where do I begin! I expect loud obnoxious customers late at night, but not in the early morning! After waiting 30 minutes for a table, I find my flatware was not clean when they brought me my coffee. Possibly the worst IHOP on Earth! I will avoid this place like the plague
Food was fine but the service was terrible. We waited forever for someone to take our order. I understand sometimes places are short staffed and it might have been okay if anyone had been the least bit apologetic about it. The manager said nothing and our server was surly. Won't be going to this location again.
Good food and service
Margaret the waitress was awesome
Food was good as always but there was a smell that was atrocious. They were cleaning the floors or something. I would think that they wouldn't clean during dinner . We we're there at 6:45.
Online says it’s open 24 hours on the door they close at 1am.
Not a good day today at IHOP. Usually have a good experience. To be fair, they probably can't find enough employees. Help signs everywhere. Our waiter was friendly and did a good job. Everyone working there was hustling. Took about 35 minutes to receive our food though. My food was good. My wife's pancakes were undercooked in the center. She ordered steak and eggs and the steak had a sweet flavor to it which wasn't good. We've been there many times and this is the first experience we had that wasn't very good. So we'll be back for sure.
I had to rescue a friend that had broken down nearby & together, while fighting the winter storm & a few salt trucks, we managed to get there to pick up my to-go order that had been ready over an hour. The manager went ahead & remade my whole order for us adding in a couple hot chocolates to ease our troubles. Thank you!
Visited last evening. Few customers, but the service was extremely slow, environment not very clean, and it was humid and warm inside. Food was average, at best. Would only return in a pinch.
Waitress didn't seem interested in our order. Then the same waitress drops a food take home container on the floor and picks it up and gives it to the customer next to us. Nasty! She should have got another one...
Always there for a good omlet
The place was clean. The people were very friendly and nice. The waitress had a great disposition and she would always checked on us to see if we needed anything I was very pleased with this IHOP.
Food was ok service was slow
Had to wait 1 for food. Waitress messed up ticket, twice. Manager took $5 off. Food wasn't that great.
Great food,great service! OPEN 24HRS A DAY! YAY!!!!
Service was great!
Food was cold service was good
Bailey is the best server ever!!!
Very good food prompt and friendly service.
Was very disappointed. Friend asked for no tomatoes on salad because of allergies, but they had to remake because of the tomatoes they put on there. Wjen they brought it back out to her it was almost half the size of first one. I had asked for crispy hash browns & got barely warm ones. They did end up bringing me crispy ones right before we were getting ready to leave. We have both worked in the restaurant industry & was very disappointed. The service was ok once they noticed we were standing at front waiting to be seated. We will not be recommending this place or will we be back.
Awsome food very good.
Great service food was very good.
Fast service hot good food
I went there early in the morning with a friend of mine. The host was not in a good mood at all. She was very rude and made me and my friend very uncomfortable. However, we had a great server that made us forget about the rude host. The server was super friendly.
Not had a good experience with pretty much any of this restaurant chain.
Grear service, the food was delicious. Season just right. Portions were fitting. I enjoyed the meal. Even the timing was right !!!
The best onion rings!!!
There was a short wait as expected on a Sunday. Good customer flow and food quality. Food ordered came out at separate times, but luckily we ordered enough to share until the rest was ready.
The pancakes were great but the turkey bacon/ sausage were not cooked well
The Liberty I-Hop has a new manager. He has greatly improved the entire restaurant. We eat there once monthly. Would highly recommend.
IHOP has always been a good place to get a decent meal and now their burger selection has improved!
It's IHOP, just what you'd expect. Prepackaged food, obscure conversations from other customers and random profanities.
The food is always good. The service was better than the past times I visited.
Food very overcooked. An priced to high, also poor service..will not go back
Good service. Decent food
Waitress was friendly and provided good service. For over half our meal, was very warm on our side of restaurant. Food was hot when served, and was good. Pancakes smaller than before, and only 2 of them. Used to be 3. Poor waitress didn't have change, (and apparently no way to get any) and was going to cheat herself. We were able to come up with correct amount. Must be new management.
Good food!! My wife loves IHOP. Great place to meet up with family and enjoy a meal. Server was superb, very personable.
Unacceptable service this morning we couldn’t get seated with plenty of open tables. The staff didn’t seem to mind people started leaving. Unfriendliness and filth on more than one a occasion. I just wanted to be quick about returning thinking it was s bad day previously but sadly I was wrong, they have a bad team at this location. Don’t waste your time and money here... Where is the management?
Always a great place to go for kids night to do pancakes for dinner while reviewing or taking a break from homework and not having to cook.
Harvest grain and nut pancakes, eggs over easy, hash browns, smokehouse sausage. Doesn't get any better than that. Only complaint is that how can you have all these flavored syrups for pancakes but still only have regular creamer for coffee? Get with the times com'mon flavored coffee rules the day.... Service was average on this last visit, neither great nor bad.
Food was good. Service was terrible
Always fast and friendly service. I have had the same waitress twice now, Dawn, and she is the bomb. She makes me feel welcomed every time which is great since I often dine alone. The food is hot and comes just as I've ordered it. Obviously I'll be back again thanks to the great team work and staff here.
Nice place to go to breakfast with my daughter. She is a picky eater, but can generally find some good options here, both healthy, and not so healthy. On our last visit she got the green "Grinch" pancakes, which I was surprised was a hit. Overall good breakfast choices for adults to. Big fan of the omletts and of course good old fashioned pancakes.
We always enjoy going to this IHOP because the servers are great & friendly. The managers are usually really nice when we're paying our check too. Our food is always hot & they get it right. Overall the experiences we have at this specific IHOP are enjoyable & exactly what we are wanting. We will be returning & would definitely recommend this IHOP to all our friends & family.
It was very dirty restaurant. Food was good and service was fine.
Our waitress was excellent and the food came out the best that it that had been in the last few times of visiting the restaurant
Not just for pancakes. Bottomless coffee always fresh. The new burgers are very good. We have been going every Friday night, great family dinner option.
Great food. Awesome wait staff.
Very busy but got our order in good time all was very tasty & prepared well
The second time ive been to ihop and been completely ignored, happend in ft worth texas, happened in shawnee kansas....terrible service Im assuming company wide. Forever done with ihop as it seems wherever I find one they dont want to feed me. Lost a customer forever.
Came to your IHOP Saturday morning with my parents visiting from Mexico. Our food was very delicious. Our waitress Susan was excellent, one of the best we have ever had. Will definitely be returning.
I came here to eat with my family. The waitress took our order but didnt actually give our order to the cook after 25 minutes because she said there was other people up front waiting for food. the restaurant was practically empty, there was just me and my family at one table and other people from another table at the time. we decided to cancel our order and left. I dont recommend coming to this IHOP.
How I despise the breakfast rush and the effect it has on the work staff's attitudes...but I'll suffer through that and the extended wait time just to bite into those buttermilk pancakes, scrambled eggs, and bacon. Once seated and order placed, plan on not seeing too much of the wait staff during busy times. Plan ahead everything extra needed such as condiments, drink refills, extra butter and syrup, etc. during the next return visit by the wait staff. Otherwise, save your breakfast appetite for lunch or dinner or do a walk-in carry-out. I do that often. Calling orders ahead are better, but the phone may ring a while during the mad rush there.
Not going here again. Staff was confused and management was off point. Food was cold and overcooked. 3 couples left due to no service after 30 mins. Tables arranged in a way that made it impossible for fluidity.
We got all of this , including tip, for $6.00! Love coupons! Great service, amazing selection , LOT OF FOOD for the price! Loved it! The waitress was awesome as well! The menu had so many great things and she helped to narrow it down!
Best Breakfast ever
Good friendly service and prices. I recommend sticking to the breakfast menu. I attempted an entree last time and was extremely disappointed. Breakfasts are great.
Good staffs also. I also like to go there as one of my preferences.
We always get our food right away. But trying to get out of there took really long. I think we sat waiting for our waitress longer than it took us to eat. They were incredibly busy.
Breakfast was fast and delicious! Loved my Colorado omelet with IHOP pancakes! Always a treat to look forward to stopping here. Service was fast and friendly too!
Food and service was good. Place was busy. Didn't have to wait long.
Server great... hair in food amd mold on ceiling
I did arrive almost at close, so the service was off, but the food was awesome.
Easy comfortable place to grab something to wake you up in the morning. Pancakes have never been disappointing even when its swamped.
Had a great family breakfast... We all got burgers for breakfast and they were so delicious. Also got that pumpkin latte...yum!
Took my sister out het to use our 55 and older discount
Love the French toast combo
Girl not very fast had to ask for water, silverware,syrup, stuck straight to the menu no substitute, I'm allergic to eggs just wanted to get toast not eggs and she wouldn't do it, I've been to other ihops and they didn't have a problem doing this.
Very good service and food. The air vent over our table kept dripping on us
Always have breakfast. Our go to Friday lunch. Good food and service!
Staff is amazing
I am looking at places I haven't reviewed in a while. I never posted this review, I think it was about 6 months ago. Still won't go back. Here is what I started typing that night ............. This visit was not what I expected from IHOP. My food was ok, but my wife's was served half burnt and horrible. We guessed they were short staffed, but that doesn't explain the food.
Smells like they soaked the floors in pesticide and never properly ventilated. It was difficult to breath and several patrons looked dizzy and sick. Only one overworked waitress during what should be a dinner rush. Iced coffee tasted soapy. I hear customers complaining that they might not get their food with such long waits. Had to run out for air. Probably the worst IHOP experience.
Food was good, service good. Father had the 2x2x2 breakfast and ate it all. I had the spinach and chicken crepes, yummy. Will be back
The food is OK. But the service is really slow.
I had one bad experience they're out of the 50 times I've probably been there. I love it the food is great I almost know the whole menu by heart. I get seated almost right away my waitresses always on time to serve me and ask for my drink. The one time that I had bad service, my waitress took the people behind me and sat them at a table, and then took us when we were in front of those people, and set me and my boyfriend at a dirty table and took our orders 2nd when we were first in line. Messed up our orders 3 times! And then when I refused to pay for it because of the service the manager at that time even got an attitude with me about how she had to remake our food when it was their fault to begin with and she made our food wrong. Thankfully they're Under New Management. It's been a great experience ever since.
Great food really enjoying the new one and Mariam
Ok for IHop. Eggs were not right, sent them back, but that is the norm if you actually want the whites done and the yolks runny. They just can't seen to get it right. Oh well, scrambled anyone??
Very good service and the food was excellent
IHOP is a nice very family friendly restaruant with a diverse selection of breakfast and lunch items. When compared with other breakfast chains IHOP seems to be similarly priced. The food was good, service was quick and friendly. A very good place to meet for brunch with family or friends.
Great meal as usual...
Food was ok. Place needs upgrade. Musty smell when entering place
We visited this location when traveling to visit friends. Aside from the sticky menues the service and food was great. Sometimes we all need to splurge for Ihop. The kids especially loved the grinch themed pancakes.
We had an awesome dining experience! Our food was great, fast and joyful. Our server Margaret was amazing and so friendly! We loved our visit and will be back soon!
Typical IHop. Nothing special but nothing bad. If you like IHop food you will like this plance
Hello, please sit back and enjoy the awful show was our family outing. We went on a Sunday around noon, no wait. We waited longer to be acknowledged by our server (not a busy section) and it was half hearted. Drink orders, wrong. Order wrong and dramatically so plus one of our child’s meals never got there. So we waited additional time, fine. My husbands omelet smelled rancid- the vegetables were obviously out of date on top of being split in half like two order (which they tried to charge us extra for) when we never requested that. Sent back. After getting my daughters plate which looked awful WE NEVER SAW OUR SERVER AT OUR TABLE AGAIN. I saw him grabbing a personal drink, at the front, and servicing another table. We never received refills after our initial drinks, he never dropped a check, and the only acknowledgment of the poor service was “Oh he’s learning”- NO MA’AM. He doesn’t care about this job, he has no interest in learning.
Excellent pancakes.
Service was fast, friendly, accurate, HOT, delicious and a fulfilling breakfast! My server was kind and attentive.
I love the create your own melt with bacon. It comes out perfect everytime I order.
Staff was extremely friendly and on top of filling waters, checking up, etc. Food came out SO fast and tasted delicious. Overall great experience at this location, and I eat at IHOP’s quite often.
My kids love this place
Good food and service.
Nice waitress. Very crowded on weekend with not much room to wait for table. Checkout line mingled with wait line. Could use better organization.
It was alright, it was very busy yesterday. The service was good but some of my food was off.
Plenty to eat at a reasonably price
Super service...very nice
Hard to beat breakfast
Good food, friendly staff fast service
Service was the absolute best! Dawn was the best!
We show up within the hours they say they're open.. and they tell us they're freaking closed?!?! While the "Open" sign is on! Lost all trust I had in this stupid place.
Very clean. Friendly, attentive staff. Food is always good. My grandson's favorite place. We especially love their chicken florentine crepes. Yum! !
Tasty and friendly
I have a group of "mom friends" and we will spend hours group texting trying to decide where to eat. 9 times out of 10, we choose IHOP. The menu satisfies all our cravings. Joyce has the turkey breast sandwich, Sue enjoys a breakfast, Carol goes for the ice cream sundae for dinner. Jane and Tammy enjoy salad, Janice orders the talapia, Sharon likes the chicken strips, Donna has a burger. Perfect!!
My food was delicious & wonderful! My server Maggie was awesome conversation & i really like the manager Casey too!! It was a super nice visit & ill go see those two again whenever im back this way. Thank u ladies!!
Only 6 tables. Ordered a shake and she said she would be right back with it. 45 minutes later still no shake. Watched management touch our food with bare hands and then serve us will it sat on counter for 20 minutes. No thank you. Dirty tables and horrible serve. Would not eat at this one. Makes IHOP’s look bad. Been to their ones had fantastic service. Never checked on us in the 45 minutes for drink refills either. Unsanitary
Really good food.
Use to like going to IHOP for Biscuits an gravy but not no more it was a big disappointment cause there Biscuits are like pancakes there are short like pancakes an round Biscuits are not like pancakes Biscuits are suppose to taller than pancakes an little fluffy so Big Biscuit is the place to go to for breakfast food..
Never have I felt so compelled to leave a negative review. I'm stepping out of my generally "care-free" no complaints attitude to inform the googlesphere that this was by far, the worst Ihop experience of my life. I witnessed people being sat at dirty tables. Glasses sat empty at all of the tables surrounding us. A waitress who neglected to acknowledge us after serving our food (an order for 2 which took 45 minutes to recieve) and of course the order arrived incorrect, which is actually the LEAST of my problems with this experience. It took 20 minutes just to get out of there. Ive said enough, with plenty more to say. Will NEVER return to this location. And to add to my disappointment, for me to leave this review, I had to give you a gold star.
Amazing food good service
Great place.
Best place for comfort food!
It was very nice, delicious, service was great! Ask for Emmoni.
Good service, delicious pancakes.
Great food and service
It was very good
Wife and I went on Thanksgiving around 3pm. The server was wonderful and very accommodating to the drastic changes I wanted done to my cheeseburger. The food came out right and it was delicious. Drinks were always full without having to ask which was awesome. It was a very pleasant visit and even though it was Thanksgiving, to have our server be cheerful was a pleasant suprise.
Ent for potato soup (it's excellent)
Good service, ok food
Good food at good prices.
For how busy this place was at 10 A.M. on a Saturday i had an amazing experience. Fast kitchen, great service, the owner was there working. Great experience!