You have all the reviews of people who purchased the services of The Cheesecake Factory (Coffee Shop) in the area close to the state of Iowa.
At this moment the business receives a score of 4.2 out of 5 and this score has been based on 1171 reviews.
You may have noticed that it has an average rating is quite good, and it's founded on a very high number of reviews, so we may conclude that the valuation is quite credible. If there are many people who bothered to value when they've done well with the business, it works.
You know that we don't usually stop to write opinions when they are positive and we usually do it only if we've had a problem or incidence...
This Coffee Shop is classified in the category of Restaurant.
We go here often and the food is good, depending on what you order, (at times could be a little better), but we go for the cheesecake mostly. The last time we went, our server Zachary B was absolutely awesome!! He had a great personality and sense of humor! He kept our glasses filled the entire time we were there, and we had a very large group...he had to be tired going back and forth with our table and other tables as well, but he sure didn't show it! He seriously is the best server we have ever had at The Cheesecake Factory and other places, many servers could learn a lot from him! Thank you Zachary! ♡
Our service was very impressive! Our waitress was kind and down to earth and very attentive. We will always come back to cheesecake factory!!
We love this place! The food is very good, the service always seems to be excellent, and of course, the cheesecake is the reason to keep coming back. Very big and always busy (expect a wait for dinner) but the atmosphere, lighting, and seating makes it feel a bit cozy and somewhat private. Great place to take guests or meet a group of people as the menu is very diverse and large! Something for everyone.
I've been to the location several times over the past decade. I think it is a good restaurant overall, but perhaps attempts to be a few many things at one time (casual/upscale, premier/home cooked, etc). Many people love it, however, so it could be just my personal taste in seeking definitive categories.
I was disappointed in the spaghetti & (2) meatballs. Too much money for what they served me! Didn't taste all that good. Mine is really better.
I took my son there for his birthday. He said I had to try the hot chicken. The service was great and so was the food.
Amazing! Love the lemon meringue cheesecake! Excellent service!
Service was fast and the food was great.
Always good food and good service. The cheesecakes are wonderful.
The small Greek salad was very good but the bowl was too small. My food kept falling onto the table. Service was ok. Good at the beginning but a little slower towards the end. Overall not to bad of an experience.
Excellent food, service and atmosphere.
Great service, and friendly staff! Loved our server!! We always enjoy the food here and pick out different things we have not had. I have yet to be disappointed!
As always, The Cheesecake Factory is a wonderful eating experience, however, I can't always say this about the service because each waitress/host is different. Today the hostess had a cold and stiff presence... I had to ask other people for things that she should have gotten for me. That's why I give this experience a 4 Star... If I had a better service provider, I would have given a 5 Star...
I had Miso Salmon which was amazing. Even during busier times you will get your turn pretty quickly. Efficient service!
First visit, Jan.2nd, 2019-8:00pm. Handicap accessible? After parking vehicle, it was at least a 150 yard walk to enter restaurant. So dark inside, we had to use flash lights on cell phones to read the menu. My meal was a good old fashion stuffed cheese hamburger with french fries. My wife had a chicken salad sandwich and mushroom soup, The best part was the dessert - banana cream cheese cake. My meal was o.k.- my wife's meal wasn't. Will we return? Only if we get another gift certificate.
Food outstanding! Atmosphere very dark! Lighting very dim! Hard even to see the menu! At first when we walked in that evening, we thought it was simply until our vision could get adjusted. However that was not the case! When asking the waiter, he said that was the management decision! Asked if he could tell them to bring the lights up? Advised that many people before I had asked the same thing and received the same answer! No response to the request! So we ate quickly and headed out! Truly not a place to consider (well at least, not this one location)...on a great note though! Chocolate cheesecake, to die for!
Best place for celebratory times! Great staff, glamorous decor, yummy cheesecake & consistently busy (shows a successful restaurant)!
The cheesecake factory is 2 hours from home. Stopped today for a takeout treat and ordered "Carrot Cake Cheesecake". Once home dived into this eagerly anticipated piece of heaven to find out I had "birthday cake Cheesecake". What a huge disappointment!
I called to place an order for takeout and the woman on the other end was VERY rude. Extremely disappointed and will not be returning just because of how rude she was. I hope customer service abilities are taken into consideration a little more when hiring next time.
Loved the Greek salad and meatloaf. Portions were huge... Made up for the higher prices. Excellent customer service. Very busy but we had a table in 15 minutes. Will definitely come back!
Awesome!! The food was fantastic, our waiter was excellent and great atmosphere. We tried lots of different food and it was all delicious. So full had to get dessert to go.
Absolutely delicious meal with my sister. Couldn't have asked for a better waitress! Super amazing place to eat. Though beware, for the eye of Sauron is watching at literally every single table. (For those who don't understand, it's a Lord of the Rings reference) Plan on returning to this specific location though it's almost an hour away from my home. I thoroughly enjoyed my experience here and felt at home.
Great place to eat some good food
Always good but call beforehand if you want the vegetarian burger--they are more likely to not have it on hand.
Went here with family for lunch. The menu is a book and there is something for everyone. I had the Asian salad which was great. Everyone enjoyed the lunch. Only reason my review is not 5 stars is the cost, typically high but worth it for an occasional meal.
Cheese cake is really good. Wasn't impressed with the food we ordered off the menu. My shepherd's pie was sitting in grease. Staff did allowed me to order something else so I got the pasta carbonara. Not much flavor and I was crunching raw garlic. Food for the price is not worth it.
You can't go wrong with cheesecake is always good
Nice food and good staff, I can't complain!
Bland. The Bistro Shrimp pasta definitely needed seasoning. Won't order again. Kids pancakes were good, but syrup had odd buttery taste. My grandson, who hates butter, refused to eat due to flavor. Doubt we'll be going back anytime soon.
Perfect new york steak. Very generous portions, so much food left over. Service was wonderful.
Food was great service was better!
Food is great, cheesecake is fantastic. Prices are high though.
Elegant atmosphere with fabulous food. Great dining experience. Open till 11pm. Reasonable priced. It's a keeper
My waiter chris was amazing. The food was absolutely fantastic. My first time in high end and i enjoyed the atmosphere. Its was by all an amazing time i had
Always a great restaurant. Their Skinnylicious line help those of us who are trying to eat more healthy. I recommend the Lemon-Garlic Shrimp that comes with asparagus and angel hair pasta.
One the busiest Cheesecake Factory, nothing new going on here. I do randomly visit for a sweet treat. Never disappoints in the cheesecake it serves.
The food is great, portion sizes are huge, the restaurant is clean, the atmosphere is great. Best cheesecake I've ever had. Wish they'd open one in the waterloo area.
Good food and portions. Owen was awesome and was on top of everything. Even let out friend know what he could and couldn't eat after he mentioned no pork products
This place is amazing and the food is great
Very busy on the weekends cannot find a seat. Better during the middle of the week. Has Great meals excellent cheesecakes
Good eating. One of my favorite restaurants to sit down and enjoy a meal. Cheesecake variety is awesome.
I don't eat the food not huge fan. But the cakes are amazing!! Best in town.
Only thing not perfect is more comfortable se as ting.
Our dinner at 9:00 PM took over an hour and a half to get to us (party of 3). We had to ask to place our order, ask for bread which was never refilled, and had to ask for all of our drink refills. One entree was good, one entree was sent back because the pasta was so over cooked that it actually was starting to kind of paste together, then one entree had been sitting out so long a film had settled in on the pasta. A manager never even acknowledged the fact that a dish was sent back and not replaced. We will not be coming back here after this experience. A party of ten came in after us and was able to leave before we did, which is absurd.
Excellent food, service was a little slow. Food made up for it.
I don't know how, but every Cheesecake Factory I have been to has had excellent service. The food is always cooked well. They have so many things on the menu, you can come multiple times and have something different everytime. Place is clean and friendly.
This is a good restaurant! We had a small family dinner here in celebration of my sister's birthday. By the way, she got a free sundae with a cute little candle on top. The waitress, Linda, was very courteous and kind. Although, this place is quite busy, it's worth the wait.... and the cheesecake, divine!
A little pricey, but good variety. Tasty bread. My wife's food was not hot enough. We have had takeout cheese cake numerous times, but only dined in 3 times. We probably won't eat a meal there again due to the price. We will continue to partake of the cheese cake.
As usual, Cheesecake Factory never disappoints. You can almost never go wrong with this place.
1st time ever there. Great birthday experience. Tons of food for great price. And very patient with my autistic son. Bravo for making it an amazing birthday for me! Thank you!
We came here for the Mother-in-Law’s birthday during winter storm Bruce. We had a very friendly greeting and were seated immediately. Our server Chryspus took good care of us. Our food came in a timely manner and was very tasty. The in-laws split a dish for no charge which was nice. It was a bit pricey for lunch but it was a birthday treat. The deal on free cheesecakes when you bought a gift certificate more than made up for it.
We had a wonderful experience. We came for lunch on Wednesday just before noon and ate inside although the patio looked tempting on such a nice day. The booth was plenty big with room for six to fit comfortably so the 4 of us had plenty of room to spread out. Our server was professional, pleasant and patient (the menu is huge). I had the lunch portion of fish and chips and took home leftovers. Who could resist a piece of Godiva chocolate cheesecake? Not me. It had to be boxed up for later, too!).
Love the food great place to eat.
A wonderful place for a late dessert after a movie.
the food was great and the service was acceptabke but not perfect.
Food is great. Service was ok. The patio is nice. Great experience but a little overpriced.
The herb crusted salmon is one of my favorites. The menu is very large and a little overwhelming but the service is usually good.
Aggresively average, The Cheesecake Factory offers a large menu with alright food. There is nothing really special and offers a wide variety, but don't expect to be wowed particularly by anything. Cheesecake is good, however.
Awesome customer service! Awesome food! I love the decor!
Pretty good food. The cheesecake was delicious. The service was great!
Great food, service was good but could be a touch better.
The staff were great being my birthday they gave me a complimentary dessert
Always a great place to eat. Br ready for a take home box because they load up your place with fantastic food!
Yummmyyy food! I’ve never been to a cheesecake before but I was very impressed.
Great place no matter where it's at in the US, always go over the top and get whip cream
The waiter I had was an arrogant high school loser that probably has the lowest marks known to the whole human race, he just smelled of Axe body spray and the liquor in the back that he is not supposed to get into. The portions are ridiculously small and are overpriced, the quality makes up for some of it, but not all of it.
I'm usually a big fan of Cheesecake Factory, and this one was decent. But the service was so so, the food was kind of bland, and we just generally weren't as impressed as we should have been for the prices. That said, there's something for literally everyone on the enormous menu, and the portions are enough for two meals
Pretty good food, the macaroni cheese burger was very good. The room was really cold, needed to get the jackets out of the car. The table next to us had a loud group. There was a pillar next to my booth I had to squeeze around. Cookie dough cheesecake should have saved it, but it was just ok. Overall, better than average, but not the best around.
Great for special occasions! Wait staff is amazing and takes the time to add that unique flair. OP is less busy that the downtown locale. Great food.
The chicken piccata was good. Nice and friendly staff
Super amazing dining experience. Great quality food awesome service. With a family feel
Huge menu and the food has always been good. Try the crispy brussel sprouts some time.
Great place to eat in Des Moines! We are from Texas and eat here every year for the last 3 years since our daughter attends college here. Food and desserts are great!
Delicious. Must try their Very Berry Cheesecake.
Average wait time for 6 on a Sunday afternoon is about an hour. We got our order in and food in a timely manner...I ordered steak tacos and they were great! Although only 4 small tacos for $16.50 which I thought was kinda pricey. Sisters ordered chicken marsala and they commented that it was very peppery which made it kinda spicy and was kinda lacking mushrooms. They have this dish every time they come here and said it was definitely prepared differently. We asked the server and she be said " she just brings the food out and doesn't know anything about how it's prepared.." asked if we needed to talk to mgr and we declined just wanted the kitchen to be aware of our concern. Overall a good meal!
Very friendly and welcoming environment with a very extravagant design. A well rounded restaurant with options for any and everyone 100+ to be truthful yeah literally. A more pricey but well worth option when dining with some very helpful and well trained staff.
Great place for dinning for special occasions. Drinks are great and service is fast. There is no wait time on weekdays. We always try a new cheesecake and fall in love with it! ❤️ I have been here 5-6 times and never had a bad experience!
Their menu is extensive. The wide variety of food offered is all very well prepared and no one I went with had any issues with their meals. All of the food is extremely rich, but they do have a number of lighter meals available if you do not want to spend all 2000 of your days calories on one meal. The desserts are very good as well, but they should be with "cheesecake" being in the name of the restaurant. The portion sizes for everything are generous and sharing one of the massive desserts is not a bad idea. For these reasons, it is always very busy, so plan on waiting if you go during peak meal times. The wait staff is friendly, despite being so busy.
30 minute on Saturday, food prep time was another 30 minutes, everyone was satisfied with their meals. Service was good. Fish tacos were a little disappointing. There was a small amount of fish and more pickled cabbage and guacamole. It taste more like a sweet guacamole taco. I wouldn't recommend it. You couldn't taste fish.
The food was good, and the price was OK I had the old fashioned hamburger which was $13.50 with salad, and was one of the cheaper plates on the dinner menu. The furnishings, cleanliness, and courtesy of the staff was very pleasant, and the staff seemed to be very skilled at their jobs, friendly, and even professional. However, there was a mix-up with the bill, so I might have paid much more than I owed... that was awkward. So, over all I enjoyed it a lot and it was very pleasant and nice... but be astute when they bring the bill.
Great food,Great Staff and the cheese cake YUM YUM YUM.
Never a bad visit. Great food great staff
Love stopping here when we get the chance. I've never ordered the same thing twice and I've never had anything I didn't like. Great food and great service.
Food was just ok, portions are small, service is slow, prices are high.
I used to look forward to going to the cheesecake factory when it first opened in West Des Moines, IA. Unfortunately the last 3 visits have changed my thinking. My family and I went there today and out of 6 people only one had a good quality meal. Like I said the last 3 visits for me have came up short of what the cheesecake factory used to be. The service has always been outstanding but the quality of the food has slipped a lot. The $15 dollar chicken sandwich I ordered today was not worth $5, it was full of gristle and not that warm. Sorry cheesecake factory my family will be taking our business elsewhere when we are in the area.
Food! Lots of food! I'm always amazed when I visit Cheesecake Factory how big their menu is! And they do all of it right! I don't think I've ever had a bad meal here. And you always get large servings. And then, of course, there's the cheesecake! I always have trouble deciding what flavor to choose. So maybe I need to try it all! Enjoy!
Pretty good, BUT usually Everytime I go, Nothing is original tasting ya know? Kinda generic
Good portions. It was either really good or I was really hungry! Ok, both! One of the burgers was overcooked. The rest were very well received and devoured for our group of 6.
First visit. Service was excellent, food was delicious, atmosphere great. My visit was on a Saturday afternoon, so they were very busy, but staff handled it awesome!
I finally got to visit the USA and tried some out! Had the tiramisu cheesecake which was simply amazing!
Great experience will shout out on my channel
Awesome place for family escapes and eating. A lots of good food and you my cheesecakes and cake styles. I definitely recommend this place to anyone. This place is not cheap though, but awesome professional atmosphere and good for meetings too.
I come here about once a month or so and whether it's packed or slow the service is always good. I like their salads, sandwiches, and lunch size pizza portions. It's always clean and tidy. The bar staff is always super friendly and helpful.
Gets old fast. Everything is so greasy or oily.
Excellent menu selection , good food, ok service.
We went to cheesecake factory for a night out after a long work week and we were not disappointed. Raizel D. was our server, and we joked around a bit with her. She asked what my fiancee and I were celebrating, and I quipped, "It's our 65th wedding anniversary!" We all had a chuckle, and went about our meal. After dinner, we ordered a cheesecake (as is customary,) and she brought it out with a goblet of ice cream with whipped cream and sprinkles, along with a cursive, handwritten message: "HAPPY 65TH ANNIVERSARY." That, alone, made my entire week worth it. We will be back, and she is the reason. Thanks, Raizel!
Sadly, service is really lacking at this location. Several people at hostess stand when we walked in (around 5:30 pm Thursday). All greeted us.
I've never disliked anything I've ordered here. I had the meatloaf and it was great. Everyone in my party enjoyed their orders. The cheesecake was great too. Nice food, all dishes are big size Kind staff and comfortable place Best Cheesecake ever Good place to visit with the family. We each a burger, fries and iced teas with a shared amazing appetizer of pork belly sliders with one slice of cheesecake for $90 for 3 of us for lunch. We all thoroughly enjoyed it but that is a lot of money for just lunch.
The Jordan Creek Cheesecake Factory is a nice location for the chain restaurant. It is decorated very nicely, and has a good atmosphere for couples looking to go on a date night. One of the highlights of the night for us was surprisingly the Cucumber Lemonade (I know, we're getting old and lame, but we highly recommend it for the non alcohol drinkers). The menu items we ate were also prepared perfectly, and tasty, especially the coconut curry chicken. My only complaint might be that the majority of their dinner items are chicken based (I'd say 80% are chicken, or at least have chicken in them), and they could use some more variety. We will definitely be back.
Never disappoints. Tons of options on the menu so seems like you can always try something new. Great quality, generous portions, and always served in a timely manner. If you saved room for dessert the cheesecake of course is a highlight. Plenty of flavors there as well.
Terrible food, don't get the Artichoke, they grilled the leaves, served without a heart. 49 min for cold boring expensive food .
Love the food, but the menu is crazy big. Wish it wasn't so loud in there either, but that can't be changed.
Such a nice selection of high quality foods
On first arrival, we we told it would be a 45 minute wait. It wasn't. It was something like 15 minutes. We had Jobi for our server. She was absolutely amazing! We have several food intolerances and a few allergies, and she was happy to accommodate all of them. We had her running around checking ingredients every few minutes, it seems. She was quick and attentive, but not overly so, and she did all of this with a great, warm smile. Excellent service, great food, wonderful atmosphere. We aren't in the area often, but when we are, we will most certainly be back.
Very good first experience . Grilled chop was awesome !
First our waitress was sick and shouldn't have been around anyone's food or drink. My daughter got a water. There was something stuck to the outside of the glass. We did ask for a different glass and hot one. When she asked for a refill on the water it was water that was sitting out on the waittess' station so it was hot and didnt have any ice. Of course we got cheesecake and asked for a to go box after attempting to finish it. When the box was brought to our table there was something in the bottom of the container. We showed it to the waitress and she got us another box. Between the waitress being sick and the other disgusting "stuff" mentioned above I have decided to spend my money elsewhere.
The food is delicious. There are plenty of options to cater to different dietary needs/restrictions. Definitely not cheap, but you're paying for quality food and service. I will definitely be going back.
My wife and I are big fans of The Cheesecake Factory. We had an abysmal experience last night. We sat in the bar to wait for our booth in the main restaurant. First our server and then a manager tried to pressure us into eating in the bar, which we declined to do. I had a Glenlivet rocks and our server did not know what Glenlivet is or whether CF offers it. My Chicken Campagna was served at a slightly warm temperature, not hot, and the presentation was disgusting. The entree had the appearance of something that someone had vomited. Once they re-tossed the dish it was edible, but, of course, that did not affect the presentation. We went to CF for an anniversary dinner. It was a disappointing performance by CF.
My girlfriend food was okay she ordered something chicken that was 12 bucks and was probably 2 time the size of my plate and pretty much fed both of us. I got the a classic cheeseburger worst cheeseburger I have ever had pay 15 buck for 6oz of fries and a 6oz burger that doesn't even take up half your plate five guys kick there butts and half the price. Only thing good here is the cheesecake save ur money eat somewhere else.
The whole experience today was enhanced by a very personable waitress. The food was wonderful and Rebbecca made sure we had everything we wanted.
Best of the best cheesecake around hands down
Went there for my birthday. Excellent food and service.
always phenomenal! except I'm not a fan of hard bread, and i always forget how much bigger there portions are. lol
Always and forever a fantastic date night spot. Cheesecake is always on point!
Worth the 3 1/2 hour trip to celebrate my birthday!!
We visited the restaurant for Sunday brunch. The entrees were delicious and satisfying. However, the serving staff was anything but hospitable. We thought maybe it was just our server. Nope. None of staff seemed to be welcoming, warm, nor attentive. Not a single smile was detected. The perfunctory indifference by staff spoiled the meal for us. Sorry, but it use to be a great place. Gonna miss eating there.
The tables were sticky but my little brothers face at the strawberry cheesecake and mom's enjoyment had the meal topped everything else!
The food is good but not exactly like other cheesecakes
Indoor / patio seating food is always fresh and tasty Good parking They have chicken samosa And of course the cheesecake is to die for.
My daughter took me there for my birthday to get some cheesecake. The cheesecake was good but. I think the prices are a bit High I mean nine bucks for a piece of cheesecake. That's just ridiculous. I didn't even want to look at the menu I was afraid to. Not that I couldn't afford it but I wouldn't pay that much.
The food is always good here. For starters we ordered the avocado wraps which were amazing! So good I forgot to take a picture before we ate most of them! I had orange chicken which arrive hot and tasty as usual. My husband a pasta dish with shrimp and he said it was not very hot. Our daughter had the spicy chipotle chicken pasta which she really liked and it was hot. Our service was excellent and of course the cheesecake amazing. Great atmosphere and worth every penny! Some may consider it a little pricey.
Great food and service
Quite a busy place for meals esp at weekend nights. Line can be looooooong, truly long. Food are standard cheesecake factory without anything different or special. Bread is always one of the best.
It was great getting to meet Teresa, Mercedes Mom. Thanks ya'll, we had a great time. Thanks Cheesecake Factory for great service and food!!
Almost always have decent experiences here.
Great food and service.
Love it I had my birthday dinner here. Service is good n the food is so yummy
Every time I go to the states I manage to get at least one meal at the cheesecake factory. With its corresponding dessert cheesecake of course. Salty caramel most of the time.
First stop on Girls Night Out. Waited only 5 min for a table on a busy Friday. Drinks, Small Plates, and Appetizers. Loaded Tots, Mini Chicken Samosas, Fried Cheeses, and Loaded Nachos. All had accompanying sauces. Simply delicious. The shining star of the night was Grace our "Over The Top" excellent server! We were all very well attended thanks to her. The drinks spot on, the food arrived in good time and was hot and generous servings. Everyone had take home portions. Something for all price ranges.
We stopped in just to pick up a piece of cheesecake to go. We know how popular the place is but were still shocked at how busy it was at 9pm. People were waiting to be seated and tons of people were waiting in line for cheesecake to go like us. We were amazed how quickly they got through the line and we made it out of there, and service remained excellent as always. Reece's PB Cheesecake was delicious... Such a great place to eat.
Service was a little slow but the food was good
Godiva chocolate cheesecake. Nuff said!
I love the cheesecake and we always have great servers. But this visit they tried to cram 7 adults (some Pooh-sized) into a 6-top spot (a 2-spot and 4-spot together). And I am normally ok with paying a bit more for a shrimp dish, but the prices have gotten a bit extreme. I got 5 shrimp and a serving of angel hair pasta that I could get at the store for less than $1 and paid $20 for it. For a four-star price it should have been a four-star meal. One of my companions ordered a breakfast (we were there during brunch hours) and she said the potatoes had been fried in an oil that tasted like it had gone rancid. She was pretty unhappy with her meal. But it was good company and a good server, and good cheesecake.
We stopped in for dessert. It was a take out order and everything was perfectly fine. Who seriously doesn't like the Cheesecake Factory?
I'd never been to the Cheesecake Factory before and wasn't sure what to expect. The atmosphere was quite nice. Our server was pretty average and never asked about the quality of our food. Given the quality of my meal she probably didn't want to hear any complaints. Still there were a lot of people here. True to the name they had lots of types of cheesecakes that were quite good.
I really enjoy their low calorie selections and that they state entre calories.
Fantastic upscale restaurant well worth the money and their fresh baked bread is a wonderful treat while waiting for your food! A bit pricey but well worth every dollar!
Good food and friendly staff.
Had a to go order... I ordered the sweet corn tamales which are amazing as always. Also had lasagna... Got home... It was overcooked and hard.. had to toss
We were there on Friday November 23 for lunch. We were seated and ordered our drinks. The three adults received our drinks and the waitress said she needed to go grab the child's drink. We waited about ten minutes and then asked another server about the drink. Just then, our waitress was bringing the drink. We then ordered our food. The adults were all served first and the child received her food last. It's my belief the children should be served first. We then ordered cheesecake. The waitress came back and said they were out of the kinds we ordered (pumpkin pecan and lemon meringue). We decided to pass and asked for our tickets to be corrected. It took about 30 minutes for us to finally be able to pay our bill. We came back later to order some cheesecake to go and guess what? They had the lemon meringue. We had been lied to. Very disappointed.
Everything was great, my fries were a little soggy, hence the 4. The mango key lime cheesecake was fabulous!
Best chocolate tower truffle cake
Always good food. Usually crowded though
Really can't go wrong with Cheesecake. It's nice and clean and the bathrooms are nice
DON'T ORDER ONLINE!!!! I ordered a pumpkin pecan cheesecake last week to pick up tonight to have for Thanksgiving. I call the restaurant and they know nothing about my order. About 20 minutes later I suddenly received an email telling me that my order didn't go through - 20 MINUTES BEFORE MY SCHEDULED PICKUP TIME! Happy Thanksgiving to me and mine! Never again. BTW I already submitted a category under General Questions last night. And I will be happy to provide you with a copy of my original order confirmation.
Food and service was pretty good. The flavored drinks are a bit pricy. Bring a jacket though. It was cold in there. Mushroom soup was bland but the kids Chicken strips was actually really tender!
Variety is very good
Delicious food but a bit pricey. Large portions. The cheesecake is a must!
Best place ever! The menu is huge with lots and lots of different options. And the desserts menu is even bigger. I highly recommend visiting this place. It's a a bit expensive but totally worth it.
Great food as always!
This place never disappoints. The service tonight was impeccable.
Good is always good. Nice atmosphere. Waiter was professional.
This is one of the best place in Des Moines. Very rarely do you find tasty options such as vegetarian pasta.
They have got an amazing ambience and food. But this visit was for their ever favourite cheesecake. We have got a chocolate tower and a mango one. Both were out of this world. But my personal favourite is chocolate tower.
A bit pricey but is a good date nite place.
4pm was a great time to dine on a Saturday. No waiting for a table. Our server was friendly and accommodating. Our food was delicious and plentiful serving sizes. And of course, dessert was the best finish to our celebration dinner. 4 stars because the wait on kitchen to prepare our meal. It was a bit long. And the bathroom soap dispensers are broke and mirror's are water ruined.
Food below average, too busy for quality service. Wait staff trying their best, but no hope. Order messed up, out of the drinks we wanted, bathrooms needed attention. Best part was the hostess station. Not impressed with anything else, except the raspberry lemonade.
Can we talk about the hospitality and service? Insanely friendly. They took the time to suggest foods, they took the time to get to know us, they took the time to make sure we were comfortable.Had a wonderful dinner for our first time here. Owner was delightful, and offered great suggestions.
Louise at this restaurant is a server worth requesting. I was there with my children and mother. He was so patient and astonishingly kind. I told the manager what a remarkable person he is and how grateful I was for his kindness. Now when we dine here we ask if he is available. Thank you though you may not remember who we are your kindness was so appreciated.
Always a favorite way to treat myself. Our wait staff was fun and efficient. Cheesecake was amazing.
This place may seem expensive, it has great value for the price. If you are looking for fine dining with a casual experience, this is it. You get generous portions, made from scratch food, and immense menu. This is the place. I had brunch and couldn't be happier spending 20 on pancakes, bacon, eggs, and a mimosa.
The beet and orange salad was really tasty. It would have been better, however, if they had removed the seeds from the orange pieces.
I love this place. There are so many menu options that I can always find something new to try. The portions are huge and the service has always been top notch. I've never had a bad experiences here.
Great food choices, typically share entree to save room for appetizers and dessert. Check with host for open seating in bar area if there's people waiting for a table. Servers great, attentive.
I've never disliked anything I've ordered here. I had the meatloaf and it was great. Everyone in my party enjoyed their orders. The cheesecake was great too. We each a burger, fries and iced teas with a shared amazing appetizer of pork belly sliders with one slice of cheesecake for $90 for 3 of us for lunch. We all thoroughly enjoyed it but that is a lot of money for just lunch.
The place is nice and inviting. Great selection of drinks and food. The set back is, I went for lunch and for a couple. 2 entree, 2 soft drinks no dessert or appetizers, the check was $68.00 and this is not including the tip for the server. Why to expensive for a lunch meal. I can only imagine for dinner with appetizers and dessert.
Always good dessert! Service was very slow!
I gave this place five stars because they deserve it! This place has always been a class act! The waiter tonight and the waitresses that we've dealt with in the past has always been phenomenal never a problem here not one!
Food is good, staff is good, prices are understated on Google. Prices should have 3-4 $$$ signs to be accurate. Dinner for 6, no alcohol, $188.
Good food. Pricey but good
First time going and the lettuce wraps were delicious
Food was so late comming out but it was fresh an perfect
Come hungry! The building is huge, menu is about 30 pages, dinner portions are large, and you might as well get the cheesecake to go because you're stuffed! Always a quality experience worth the wait.
The food and service was really good!
Great place to go to every now and then. If you only go for just the cheesecakes they are a VERY generous portion (took me 2 days for my piece to finish.) Unfortunately, busy or not, the wait is a little longer than usual. Not the longest wait time but has always been worth it personally.
another wonder birthday brunch in the books. thank you Aeryan for the fantastic service!
Great service. Great food and large variety of cheesecake. The wait staff is super friendly. I love going here every time we're in the area.
One of the best restaurants to visit in Kansas city. Due to the crowd they can't be fast in serving the food, but the quality and taste of the food is just delicious . Do try eggplant Parmesan with pesto spaghetti. I loved it!:)
Food for every taste. Always excellent. Can't go wrong.
love the bread with butter. chipotle pasta with chicken had great flavor wish the pasta was a little soft it felt rubbery. cheese steak sandwich was flavorful but the slice of meat could have been more tender. kids chicken sandwich was flavorful n juicy. fries were delicious. tuxedo cheese cake melted in my sons mouth!
The cashier was REALLY rude. She had so much attitude with myself and my friend. She also scoffed when I asked if they had a military discount? Then she proceeded to tell my friend that they couldn’t make her cheesecake without berries unless it was frozen?
Always great food and the waitress we had tonight was a lot of help on narrowing down what exactly I wanted on the menu. I was torn between a burger, pasta, and fish tacos. I chose the fried fish tacos and they were delicious! Make sure to eat them sooner than later or the tortilla gets soggy but even then they are so great! We also had the fried macaroni and cheese. Those as well are so delicious! I’m not a fan of black beans but as a side to the fish tacos they were good too! I took a Cinnabon cheesecake home too although it’s rich, it’s a good sweet cravings treat! Always will come back!
Great service, tasty food, large portions.
Good food great desserts, we got stuck in the back in the room.
After hearing really good things about it, and not coming hear since I was little, I finally went. I ordered the lunch carbonara with chicken and it was so good. We got there about 3 pm and were seated in about 5 minutes. Amazing overall.
Tried this place for the first time two weeks ago. My main course was delicious and the portions were very generous. I didn't particular care for their cheesecake and I felt like they were a bit too pricey. But overall, it was a good experience.
Love the variety of cheesecake. Everything I ordered was delicious!
Our experience here was fab..u...lous....food & service were top notch..loved our waitress...she asked our names & called us by names
Great food. Great Service. Love the Gluten Free options.
Very delicious! I got the 4 cheese pasta, which was huge! I still wanted dessert so I got a to-go box and took it home to eat again as leftovers. For dessert I got the Chocolate Truffle Tower Cake and it was so good! I ordered it to go and it came beautifully placed in a to-go box. This place is very caring for their customers and is a great place to go. It’s quite pricy but worth the price for special occasions. 5 stars and I would go back again.
The Wait Staff was terrific, but the food is not up to par.
We absolutely love the Cheesecake Factory. I love their food, and their service is usually great!
The Cheesecake factory is one of my husband's favorite restaurant. So, for his 69th BD; there's no where else to go. We both had a great time. The chicken salad sandwich was very good. Our server was great. Friendly and professional. I love the big open space. I could sit for hours, beautiful spot.
Server was great, but NY strip was thin and a bit over cooked. Asked for rare, got medium - rare to medium. The cheesecake is fantastic though.
I went here with my wife for the first time last Saturday. The atmosphere inside was expansive and the food was delicious. Our server Jasmine was super kind and regularly checked in on us and refreshed our beverages and also said “absolutely” 21 times :) The overall experience exceeded our expectations and we will be coming back soon.
This was my first time at a Cheesecake Factory. It was interesting. The place is spacious and clean. Good for a big group of friends to dine out. It is just the decor that I couldn't figure out. The menu is massive. So much to go through... almost too many choices. The food was good and came out in good time. I loved our waitress. She made great recommendations. Still, overall, I am not in a rush to go back and dine there again.
Our first time ever at a Cheesecake Factory. We had studied the menu before going, so knew what to order. We were seated almost immediately (just prior to 5 pm). Our waitress was older, pleasant, and helpful. My husband is uber finicky but ate half his Wellness Salad, which means he liked it a lot. We each splurged on a dessert, but took home half. Finicky hubby really liked his apple crumble; even though he complained that it was too sweet, realize he hardly ever eats anything with sugar in it. We both thought the decor was interesting, but would like to know more about the Hathor theme
So disappointed... went there yesterday for my wedding lunch. Server ask what was I celebrating which was polite. They have no military discount. No free desert for such an important location. Originally we where going to Fogo de Chão and I might as well had. I had the Cajun pasta which had no salt. I just didn’t enjoy it as much as I though. We order cheesecake to go since we didn’t really had a cake for our wedding. We drove of a few hours and by the time we got home the cheesecake had melted. Anyways I just don’t think it was worth the cost....
Always great food. Service was a little slow though.
Excellent pasta and service. Not impressed with the banana cream cheesecake. Tasted like a no bake kit cheesecake.
The food and selection at the Cheesecake factory are always excellent and i can't resist a dessert.
Great menu selection, great service!
Slow service, food luke warm, unflavored
I always get fantastic service when I come here. They have great staff and food. It is worth the money and the time to sit down and have a nice meal at a place that tries to out their customer first.
Red Velvet & Reese's Peanut Butter Cheesecakes. To die for.
This is my favorite all-american restaurant... the dishes are unique with a lot of character , yet the prices are very reasonable .. never had a disappointing experience... the service is always friendly and the taste is rather more consistent than other restaurants
We went for lunch on a weekday and were surprised to see the place full. Even at that, the seating took just 5 - 6 minutes. I want to put in a good word for our waiter, Devin. He was attentive without hovering and paid attention to his task of waiting without being hurried or distracted. When my wife's salad was different than she had expected, Devin's response was "I'll take care of this" and very shortly brought back a preferable one. The food was very good and tasty as was a shared dessert. All in all, a good experience. We'll be back.
This place is truly great. I love their food and haven't had a bad experience here. Only negative thing I could say is that some of the dining areas get very loud with people chatting away.
I’m in love with a perfect server there. Her name is Sinead and she’s an Irish princess! Food was also delectable! I would definitely suggest this place to a friend!
We had a large party of 27 because my son was proposing to his girlfriend and the manager on duty was very helpful and patient.
Great cheesecake but everyone knows already knows that!
it is a little expensive but really nice server's really good chicken
Wait was well worth it. Service was exceptional even when prom crowd there. We will come back
Me and my fiance really enjoyed this place. They also have a gluten free godiva chocolate cheesecake to die for.
Ordered shrimp scampi and the scampi sauce was not good. It used to be very good.
The food was good but not necessary worth the expense. Mai Thai was mostly ice for $12+. Not impressed enough to go back.
Good food and service my girlfriend and myself we always go
Always pricey, so I expected that, but the food wasn't as good as in the past and service was super slow. Better food can be found at better prices elsewhere. This visit was a disappointment.
Always serves great food. The fried cheese is the best!!!!
Awful place to go for parties of 4 or more. They have only 1 area for large groups and won't try to accommodate you even if tables are open. Would not recommend!
We got seated quickly but the food took longer then expected. Even with the wait it was still great.
Lots of visitors but we were still seated quickly and food was great!
My friends and I went to the Cheesecake factory and I ordered a simple cheeseburger but instead I received punishment on a plate. The wait to get our seats was 30 minutes then the wait for our food was an hour. Although our waiter was understanding I was frustrated after waiting 90+ minutes for my food and the order was messed up.
Always a great experience and delicious food and amazing cheesecake
Only got dessert! Amazing banana cheesecake!
Great food and friendly staff. Even on a very busy day. mother's day.
Always a good place to eat, definitely a bit pricey but portions are large.
Food very good. The company was the best.
We had a larger party of 8 when we arrived. Obviously, we waited about a half hour for a table. Overall, the restaurant was average. The menu was what you would expect from any Cheesecake factory. The food was good, but average. Price were also what you would expect. This was not a bad experience, but it just wasn't my favorite.
The food, the drinks, the cheesecake all tasted great! My only complaint is the menu length; so many options mean the kitchen has to keep all those ingredients stocked every day. So I begin to wonder how fresh all of the ingredients could be, but also wonder what the theme is supposed to be. It's called the Cheesecake Factory, yet the decor suggests Egyptian roots, but the menu has cuisine like Shrimp Scampi, and Tuna Poke, and Burgers and fries... The vibe is a little confusing.
Ordered the New York Strip Steak and it was probably the tastiest Steak I ever had which was a pleasant surprise since Cheesecake Factory isn't known for Steaks. The sides of String Green Beans and Mashed Potatoes were both also very tasty. Only complaint is they charge $3.50 for a Soda. That's pretty high especially for something that doesn't have alcohol. But food is well worth it and a nice meal.
I absolutely love the Adam's Peanut Butter cheesecake, it is delicious. As for the rest of the menu, I'm not that impressed. Everything is very expensive and the portion sizes are enough to feed 2-3 people. The avocado egg rolls are good. Whatever sauce comes with it is AMAZING. I wish they gave more than the tiny little bit they give you. I honestly could just eat avocado egg rolls and the unlimited bread & butter and be a happy camper. This is the kind of place where less is more. Order several appetizers for a meal or split one entree with a friend.
I have the blue Nile blend roast flavor Medium berry, tobacco, spice.
The menu is...excessively large, but if you know anything about Cheesecake Factory you already know this. The staff here is generally kind and attentive. Food is fresh and the bread is good. I wish the butter didn't come out cold (I hate that) but otherwise minimal complaints. I really like the healthier options on the menu and, when I'm splurging, the deep fried mac-and-cheese. Also would like more of a variety when it comes to dessert options (I'm not a fan of cheesecake).
My family and I tried this for the first time this past Saturday. Totally blown away by the cases of various cheesecakes and regular cakes. Felt like a kid in a candy store. Was seated and then I had to choose one item off the menu. So difficult to do. Food was amazing and service was really good. Great first time experience and we will be back!
Happy hour drinks and appetizers made for a meal. Try the JW's pink lemonade, avocado eggrolls or buffalo blasts.
The 4 cheese pasta is my favorite dish!
Seated quickly on a busy night. Great service and awesome cheesecake! We just came for dessert.
This place has such a large menu choice it is almost impossible not to find something on the menu you will like. The food has a great flavor. The decor is very classy. The place will hold a large number of people but there is still often a wait before you get seated. Food is expensive as well. If you get yourself in the doghouse this is a great place to take your wife to get yourself out
Godiva cheesecake was a delight and gluten free also!
Service was great. The calamari was good, not great.
Way over priced for the quality and the wait. I can see why it's taken me so long to eat there. The 2nd star is because the staff did truly try to make things right. I cant imagine how many meal comps and free appetizers they give away each night. This was my 3rd attempt to eat at any cheesecake factory, each time I left after more than an hour wait (one of those times I did finally get a table but then waited for almost an hour before someone even asked for our drink orders, we left). My rice looked and felt like it was cooked last week and left out. The waitress confirmed they cook it in large batches, not per meal. The beans were bland and dried out like theyd been sitting for some time. I had about 3 small shrimp in my meal that should have been mostly shrimp. My teenager has made better meals for less than the $20 per plate they charge. Save your money cook at home...I'd take applebees (which I hate) and a hyvee cheesecake and save the $50 bucks per person (after appetizers and drinks).
The cheese cake was great. The dinner food was.lacking
I have always had a good experience at the cheesecake factory, but this past visit was a little disappointing, the waiter didnt seem to care what was asked and just did a routine job. Food was pretty good, but also seemed as if it was forgotten to get picked up by the waiter right away and was warm but not hot. Would definitely recommend, but just hope you get better service than i received last go around. 9/10 times has been a good experience with outstanding food and service
The food was good and we had an amazing server (Charles B)! He was so observant! We really enjoyed our visit ♡
The casual dining sector can seem as if it is a commodity. Given equal geographic access to Applebees, Texas Road House, Red Lobster, Olive Garden and The Cheesecake Factory, what makes a customer return to one particular restaurant? I submit that customer service is a distinguishing factor. A visit by our group of about 14 began at around 10:30 on a Friday night. We were cheerfully accommodated despite the fact that a group of that many can tend to be unwieldy. Two friendly, energetic young women patiently took our drink orders, quickly brought our drinks that then took our food orders. Everything came out in a very timely manner. Throughout the process, our two servers were efficient, friendly, and patient with us. Even so, I probably would not have taken time to write a review except for what happened when I left the restaurant without taking my credit card. The true demonstration of a commitment to exceptional service by these two members of the CF wait staff was finding me out in the vast Jordan Creek Shopping Mall parking lots. I had parked in a very non-intuitive place AND exited the restaurant through a door 180 degrees from the direction my car was parked. Yet they ventured out into 25 degree Iowa weather at midnight and persisted until they located me scraping the frost off my car. THAT, my friends, is what differentiates the Jordan Creek Cheesecake Factory from similar restaurants. Customer Service!
It was great! Just wish my order would have been correct
This place has something for everyone. Great food. Great wait staff
First time eating at The Cheesecake Factory ... satisfying experience from the tossed salad, appetizing entree of grilled salmon, potatoes mashed with the skins, and crunchy broccoli followed by key lime cheesecake and coffee. Delicious. Will be back soon !!
Obviously went for the cheesecake but their food is really good too. Had a bit of a wait but this place is always busy for a lot of good reasons. Nice staff and awesome menu!
Good cheese cake, very very pricey menus
Excellent service and food. Cheesecake, need I say more.
Typical Cheesecake Factory! Great food but our service was a little slow. He was a great guy, we just didn't see him enough.
Ordered jambalaya Cajun pasta and it wasn’t drained well. Noodles was bland due to the water left inside. Disappointment.
I took my daughter-in-law to dinner. It's been something I've wanted to do for a while now. Time is so short. I said how about the Cheesecake Factory & she hadn't been there in a while & sounded good. So, we went. The food was wonderful! And the service was terrific! I had the Apple Crisp & icecream. She had the Celebration Cheesecake. Sooo, good. Thank you. It was a very nice evening. We'll be back.
Customer service was superb. I had called to request that the chef make my meal without and sugars or dairy products. Order was placed and served to perfection! I had the Spicy Jamaican Shrimp (without the sauce) and my meal was still very delectable!
It was fun. 1st time for me. Went with my son an daughter in-law n grandkids we enjoyed it thoroughly. Dessert way to rich for me tho.
Their lettuce wraps are the best! Just thinking about the sauces makes me crave it. Great service and will definitely be returning again for my birthday celebration.
Food is amazing. Service is always welcoming & attentive. Dessert is divine
Cheesecake Factory has a unique atmosphere that you can enjoy with your spouse, family, and friends. The menu is filled with great chef recipe style dishes with the addition of one of the best dessert/bakeries a restaurant has to offer.
I ordered miso salmon and steak. It was
Long wait but you will never be disappointed with the food! The restaurant is always busy but it always worth it. Find a way to keep your family busy while waiting. The ambience and the service will make the difference! Enjoy! We had zero wait and we arrived at dinner time. The staff was attentive and the menu choices were very wide and variety of food choices to please any pallet. The low carb cheesecake was good and the portion size was large.
First time here, pretty good service for being busy, food was good although on the more expensive side, the cheesecake was pretty dang good though.
Made accomadations for my mothers 60th Birthday...Had a great time... Thank you Cheesecake Factory Staff
Food was good and our server was attentive, but it was super loud. We were seat on the other side of a half wall from where hosts were preparing silverware, napkins and plates to be put out on tables, so there were people hovering over us throughout our entire meal. I saw one hostess tighten her ponytail with her bare hands, then pick up plates and silverware and put them on a table.
The food and service were great. Fabulous cheesecake.
Bad experience. Waitress took a drink order and disappeared for 15 minutes. Found out she was serving others that came in behind us. They got their appetizers before we got a drink. Finally got the drinks and was ready to order and had to wait another 20 minutes. By the time the food came it was not hot, daughters hamburger was pink inside and the Mexican salad was wrong. I understand she had a lot of tables. But others had just a many and was getting the job done. I felt we were left inattentive for the duration of the time we were there (about 2 hours). We saw her maybe 4 times.
I ordered the veggie sandwich. The price was 13.50. The sandwich didn't amount to much and the price should have $5. A tiny loose leaf salad came with it. I was surprised that, at least in this case, that the food had been dumbed down so much.
Great! We had around a 30 minute wait but it was worth it. The menu offers so many different items it took us awhile to make up our minds. I chose the Skinnylicious Chicken Enchiladas. They were fabulous! I tend to be a picky eater especially when it comes to certain salads but the small salad that came with my enchiladas was the perfect addition to my plate.
Food is good. Way too many selections. Prices on the high side. No way to pass on the cheesecake.
Delicious food and yummy drinks...prices are high but worth it for a splurge night out. The Asian Lettuce Wraps are always delicious, the Thai Coconut Mango Chicken was very good as well. The Whiskey Smash was delicious, would love to be able to recreate that at home! We love to sit on the patio on a warm night and enjoy the ambiance, it is actually fairly quiet for being in the mall area! When you're done, take a walk around the pond.
Worst experience ever! Our server forgot to put In our food so we waited 45 mins for our food.. we asked twice after 30 mins of waiting he said they were just finishing up.. 15 mins later we received our food; I own a restaurant and know how this works... it’s an hour and a half plus that we’re here and still waiting for our check! Don’t waste your time or money.. especially on the prosciutto and arugula flatbread (1/2 ounce of prosciutto with maybe four leaves of arugula. Just an FYI. Oh and I’m not the one that needs to notify the manager; as a good manager you should know of unsatisfied customers in your restaurant.. Casual “How was everything?” Goes a long way! Like I’m going to call my server out on their blatant mistakes..
The place is really good, especially the outdoor area. Service was great and so was the food.
This place has the greatest food. Their menu is literally pages upon pages of options and it's all wonderful. Our server was hilarious (his name was Chris) and made the whole experience all the more enjoyable. He was there for anything we needed and had tried everything on the menu so he was a super helpful guide. Their cheescake is to die for and there are so many options of flavors to choose from that they are sure to have everything you want. The area feels super classy while not being outrageously expensive and it makes for a very nice place to go out for a celebration. I love eating here and I think everyone will enjoy it. My recommendation for food would have to be the Shepard's pie because the flavor is so rich and exquisite. The mashed potatoes are the best I've had from anywhere I've been. Honestly you will not be disappointed. Their strawberry lemonade is also fantastic and I have at least 3 glasses everytime I go. Their cheesecake is delicious but they also have other desserts like the ones pictured here. Take you family for a nice dinner or lunch and you should have a great time.
I like this location much better then the Cheesecake Factory on the Plaza. I avoid the busy times, so we went on a Monday late afternoon and it was was not crowded. We order the tamales for an appetizer, and for supper, Thai coconut lime Curry, veggie lasagna, children's flatbread pizza, children's cheeseburger sliders with mixed fruit. I have to say everything was perfect, presentation of the food look great and taste delicious. I'm not a big fan of their key lime cheesecake, kind of tastes like expired milk too me. Lemon raspberry cheesecake was great, and we took home a very Cherry chocolate cheesecake I haven't tried that yet but looks promising!
Mmmm mmmmm you already know
I have ordered from here thru Doordash multiple times. The last 4 times I have ordered the food is missing or I get a completely wrong order. Just happened again and I sent the Doordash guy back, he brought me the right order and item is missing within the dish. I ordered the steak medallions with mashed potatoes, mushroom, asparagus and tomatoes. Absolutely no mash potatoes. I will not be going to or ordering from here again.
Pretty expensive, the drinks were over 10$ and there aren't listed- we had 3. The wait was pretty long-45 min. The one dish I picked out of the literal book of options wasn't available, and then the server forgot to come back to get my re-order. The main course was pretty underwhelming after over an hour's wait time. The cheesecake was obviously good, but that's literally in the name... Bottom line is, cheesecake is good, but that's some serious hype for a pretty ok joint.
An awesome dinner, just like last time. You cant beat the atmosphere at a Cheesecake Factory. It always reminds me of being on a cruise. Food was wonderful and of course we finished the meal with a tasty piece of cheesecake. Yes we will be returning as soon as possible
Atmosphere great. Good food. Servers excellent.
Excellent customer service! Large menu with lots of healthy options & of course to-die-for cheesecake!
Place was great my first time in.. Thought they only sold cheese cake did nit know theywhere a restaurant. Sever was great an patiant.. Will visit again
My food came out cold but the manager made it Right made a whole new meal witch was excellent
Service was amazing. Server was sweet, attentive, and had a good personality. Unfortunately, that's where the positive notes stop. Every food item was like eating a ball of grease, the pasta was undercooked, and they even managed to make steamed broccoli oily and salty. And the cheesecake (the thing that the restaurant is named for) is so-so at best! Now that I'm done talking about the food I shall mention the worst thing about this awful place, the atmosphere. I've been to a lot of restaurants that are so loud I had to basically scream to others at my table but none quite like this. It wasn't just loud with bar patrons and nice music, it was loud with a cacophony of horrible poorly organized music. I heard the music I'd expect to hear playing from an emo 11 year olds room; immediately following by poppy bubble gum music; immediately followed by a Kanye song. That was the first time in my entire life that I was glad to hear a Kanye West song... While none of this music was enjoyable for me personally I can understand how others may like it. But probably not all of them and not in this atmosphere that attempts to project "fine dining" with murals painted all over and ornate faux architecture/decor. I truly don't understand why people enjoy this. I have been dragged here three times now by friends and family that insist it is "amazing". Amazingly overpriced for mediocre food. The only reason this isn't a one star review is because our server was a real treat. A truly sweet girl who deserves so much better than to be chained to this crap-show.
My favorite place to eat! Salads are great. Favorite dish is Shrimp & Chicken Bang Bang! Hate that you stopped serving the Asian Spring Rolls, very good!
We were a party of 8 and that may have caused some delay, but during graduation season I expected the food would not have taken so long. It was at least 30min from the time we ordered, the children at our table had grown quite impatient. The waiter did not ask us if we wanted a second alcoholic beverage, nor did he offer a soda or other drink instead. Disappointing visit overall.
Best cheesecake in town. But always packed with people, bz bz bz. However the service is great
Adam's cheesecake is da bomb
Large menu, but the food was still high quality. They also have a complimentary baby plate with bread and bananas. Great service and great food.
It's the cheese cake factory either you like there food or you don't.
Alway a great experience here! Food and staff are amazing. Highly recommend!!
Good service and good food. Took one star off because of how expensive they are. Wish it were more affordable.
We' ve visited numerous Cheesecake Factory Restaurants before and this was the first time, we actually weren't happy at all. We visited the restaurant with our two children on a friday night with a 45 minute wait for a table. Absolutely ok with us. After getting a table we requested a highchair for our daughter, which we had to re-ask for, before finally getting it after about half an hour at the table. It also took very long for our drinks to arrive at the table and even longer for the food. For a one course dinner we spent over two hours at the table and rarely ever saw our waitress, even with plenty of staff around. The ordered Impossible burger was good, but certainly nothing special and a bit disappointing for the price (~17$). The Margherita Flatbread Pizza our daughter ordered, was kind of soaked with sauce. Very squishy. We ordered some Cheesecake to go to wrap our visit, but got a wrong cake. Again it took way to long to serve and again to exchange. Over two hours for 3 meals, 4 drinks and 2 to go desserts is a bit too much, especially with small children. Our daughter mentioned to us that about every table around us was coming in later and having their drinks and food much quicker. A Plus on the mixed drinks and the Cheesecake (delicious like always, but a bit disappointing when you enjoy the best of the dinner at home), a big Minus on the very long waiting time and the service.
Delicious food. Kinda pricey, but they have the best Cheesecake!
Big menu doesn’t mean good food. Although cheesecakes are delicious but rest of the food is just ok.
Issue with server adding $16 extra tip, but manager (Stephanie) resolved the issue and was very helpful.
Excellant cheesecake but barely mediocre food. I have been here multiple times as my wife really likes a certain garlic and chicken pasta dish. Having tried multiple different pasta dishes and hamburgers and having all of them be barely above edible, I wouldn't recommend anything other than dessert.
Alan was amazing. Best waiter I've had in a long time. If you go to this cheesecake factory ask for Alan you won't regret it
Terrible drinks we usually love the long island ice tea but tonight was terrible
Great as always. The menu is so large that it can accommodate most any diet.
Romantic setting with delicious food and drinks. Can be causal or dressy. Really courteous wait staff, but can be more on the pricey side. This is the perfect place for a special outing or celebration! I recommend the steak diane with a slice of original cheesecake! I know you’re thinking, “how boring! They have 87 exciting flavors!” I’m telling you, it’s the original for a reason! But all of the Cheesecake is phenomenal and I know you’ll make the right decision
It's pretty expensive if you were to go here regularly for dinner, but the food is good and the cheesecake is to die for.
AMAZING! If you are looking for the best dinner and cheesecake, look no further. Cinnabon cheesecake was the best cheesecake I've ever had!
There is so much to choose from for every appetite. I had a vegetarian burger that was freshly made, not from a frozen carton. It was delicious and healthy. The cheese cakes are the best. Lots of special choices. We love the Cheesecake Factory. They have so many types of food to choose from and they are always introducing new items. The food and service is good everytime we visit. It can be very busy, so you might have to wait a bit. Don't forget the cheesecake! The red velvet cheesecake is our personal favorite!
My first visit to the Cheesecake factory and I wasn't disappointed. Though I think they are over priced the food was good. I ordered the Cajun jambalaya pasta and added andouille sausage. It was flavorful. It did need a bit more sauce for my taste I also ordered cheeseburger eggrolls as an appetizer and they were surprisingly delicious. They were very busy and that made the service a bit slow. Overall a decent experience