You will see all the reviews of people who consumed the services of Champps (Coffee Shop) around Indiana area.
Nowadays this business gets a rating of 3.8 out of 5 and that score has been based on 658 reviews.
You must have seen that it has an average rating is very high, and it is founded on a very large number of scores, so we can conclude that the score is very credible. If people have bothered to leave their feddback when they are satisfied, it works.
You know that we don't usually stop to write reviews when they are positive and we usually do it only if we've had a problem or issue...
This Coffee Shop belongs to the category of American restaurant.
The burgers we had were pretty good, but was unimpressed to be charged 5.75 for our Miller Lites when they had signs (and on the menu) which clearly said Sunday : $3 Miller Lite Drafts. I was unimpressed because I asked for 2 x Miller Lite Drafts and the waitress just went 'cool', then I was brought my drinks. We had 2 rounds of drinks, so 4x drinks total.When we asked the waitress why we had been charged $5.75 instead of $3...she said we asked for a tall..which we definitely had not. Ended up just paying for 4 drinks at $23 instead of my intended $12...Would have stayed and had more than 4 beers to enjoy the game but was a bit annoyed. Maybe just be clearer about this in the future.
I love this place. The food was delicious and excellent customer service. The servers were great, pleasant, and passionate. I ordered the burgers with french fries, which was delicious. I highly recommend them.
I really wish I wasn’t having to leave this kind of review. A group of friends & I (just 4 of us) went downtown specifically for Champps last night for dinner. it was my first time but my friends always have had good experiences here. We got there around 10:45, and we were sat right away which was nice. Our waitress took about 8 minutes to get over to us and take our drink order which was no big deal. About 5-8 minutes later we received our waters. She took our order and then we didn’t see her for literally 20 minutes. when we saw her we asked for silverware. She said okay, and then didn’t come back. someone else brought out our food which is very typical but she still didn’t check up on us. I went up to the front desk to get us silverware because we were tired of waiting. we all needed refills and we still couldn’t find her. I am allergic to garlic and there was garlic in my sandwich, which is my fault for not asking, but i was having a reaction and needed medicine. I asked her if they happened to have benadryl and instead of just saying no she said “No, actually someone got hit by a bug in here the other day and we didn’t have anything for them either” so i said okay i just need our bills. I was having a reaction and needed medicine. The male manager was very sweet and asked me if i was okay, and also comped my meal which i didn’t need either. she took FOREVER to bring us our books while i was having trouble breathing and rolled her eyes at us as we paid. I don’t know if i’ll ever be back here.
Beer was nice and cold.
Great bartenders and great facility
Bad food and bad serivce was very dissapointed. Food was really burned.
Every time I enjoy Champps' food, drinks, desserts, and service! Very kind people!!!
Great place with good food. I go there all the time for lunch because I work downtown. Good drinks and lots of TVs just how I like it.
Went at the start of lunch time, seated promptly. Food was okay service was just ok. Nothing exceptional to write about
Food took awhile not enough food for the price
Great staff. Friendly and on top of it.
Food was good as usual, but the server was not attentive, my drink sat empty a lot.
Most excellent!! We really had a great time!!
The food and drinks were amazing
Awesome food, fast and friendly service !!!!!
Very nice no complaints
Try the jambalaya it's delicious
The shrimp tacos are my new favorite.
It was great had a wide variety of foods and the cheese burgers were great service was fast and it just felt cozy and was just overall great
Waste of Money - We had a party of 11 So it was expected that the service would be a bit slower. Our service was horrendous. We waited close to an hour for our tables food. After we got our food we had several people in our party including several small children who were served food without silverware and dippin sauces that took an additional 25 minutes to get. The GM tried to rectify to situation but seemed to have gotten slightly annoyed with our table. My Beyond Burger was absolutely terrible. I asked him if it was cooked properly and he replied that as long as the internal temperature was fine he could serve it. I told him I’ve had several beyond burgers and I’ve never had one like this. The beyond burger people would have been mortified that their product was served in that fashion. The burger wasn’t browned or even burger like. It was mushy, soggy and formless. The entire patty looked like it wasn’t far beyond being raw. I didn’t feel like arguing or waiting another hour for the replacement. I would personally not go back to this establishment and I think your money could be well spent elsewhere.
Great BBQ pulled pork and nachos
Good service
Champs is our yearly first stop when we come to GenCon. The staff is always friendly to us and this one of the few places I would order a steak that is not a steak house. Food is good and environment is casual. If you need somewhere to eat, this place is always a good choice.
Really good food margaritas were the best I tasted service was great highly recommend.
Stopped in for dinner before the Pink concert. Wait wasn't too long, even though they were busy. Great food. I recommend the cheeseburger with pepper jack cheese. Delicious.
Great food and beers. Nice atmosphere, casual. 32 beer taps. Bar food (burgers, chicken, salads, etc.) Along with steaks , appetizers, etc. Great service!
Our group of 5 waited 40 mins at a table, had to get our own drinks from the bartender, and a server never came to the table after asking for them to come twice. Sad cause their food is usually good. Sounds like a common theme lately from other reviews. We left.
Good selection of liquor but the food is a bit limited
Best place to eat down town if you're a smoker, they have an exit that goes out to the street from inside. Pretty reasonably priced for the downtown area. I didn't give it 5 stars because the waitress wasn't that great.
Great food and beer.
Food was great. It was slightly busy but service was on time.
Stopped in for to watch the fights on a Saturday night. Very busy restaurant. Didn't get to try any food, but they had a great selection of beer (bottled and on tap).
Asked for simple burger with bacon well done. But was not well done , still had pink and no bacon. Such an easy order missed up. Well last time i come here wish it was better
Excellent food, great service. Curtis the bartender was awesome. Highly recommend. Nice patio area if you would rather sit outside. Many TV's for game day coverage.
The service was horrible. The food was cold and part of the order was missing. All the food came out at once and there were only four tables in the place that were getting served. If I was Champs I would close this store. They typically have better service and good food, but this location was horrible. We spent almost 2 hours in an pretty much empty restaurant for cold hamburgers...... Do yourself a favor pick another place in downtown Indy.
Nice place within the shopping mall. The baby back ribs were okay, but the pulled pork sandwich was overdone. The meat was so soft, that it was close to being pulpy. Cocktails were good and service very friendly. All things considered a decent choice for a bite.
Amazing atmosphere, attentive servers and quality food!!!
Some of the best food I have had. Service was great..
Great place, great beers.
I was in town for a convention and went here for dinner on a Friday evening with 3 friends. The restaurant was at least 1/3 empty, but we were asked to wait for about 20 min before being seated, which I could understand if they were understaffed. After our order was taken, the appetiser was delivered to the table (4 anemic potato skins for $10). Afterwards our server was MIA for about 45 min until we contacted the hostess station. Shortly thereafter our server reappears with food for 2 members of our party: a nacho plate and an order of fish and chips. He offered no apology or explanation for the very long wait time. Both the nachos and the fish and chips were reported as cold and stale tasting. After another 20 min, I was able to flag him down in regards to the remainder of our order (2 burgers), which he then brought out shortly thereafter. The burgers were adequately warm and my fries were decent, but I felt the burger patty was small and overcooked. Again there was no effort made to make us feel as though the server or any of the rest of the staff were trying to make our meal a pleasant experience. This restaurant was well regarded by one of our group, and that is why we chose to dine there. We will not be returning.
Very good food and service. The server, Rafael, was very attentive without hovering over me.
Our group had an awesome time there. Our server was super sweet. The food was BOMB!!! I had some kind of turkey sausage flatbread appetizer as my meal and it was huge. Absolutely delicious. I wish we had this place in my city.
Fantastic!! Great food super friendly staff. Kyle is great!! Lots of beer selections.
One of the best Champps I have visited in terms of food. Service was slow because of lack of staff but the 2 people working the bar area worked very hard.
Great food and customer service
Good food and beer
Excellent buffalo chicken sandwich with fries. Chili is very good as well.
Sparkling Sangria was To. Die. For! Staff was friendly, place wasnt too busy or crowded but it was the sunday before football season so im sure that changes lol. But still great food and drinks!
All the food was great! Great variety! Great service! We have not been to Champps for a couple of years, so glad we rediscovered it!
Standard sports bar food. TV's in this location are dated, dim, and not all of them work. Average service.
Awesome burgers, fries and service.
good food good atmosphere
Service was super slow, food was good though
Took us over 40 minutes to place order. Our poor waitress was so busy and there clearly was not enough staff. She was one of the few servers working (on a friday night really?! And the mini is in the am) food was burnt and nachos had no toppings. We spoke to the manager who was suppose to come check on us... never to be seen again. Clearly our experience was just fine with them. I will never go back. I wouldn't recommend it to anyone. They never offered to fix any of it. Lesson learned for next time
Good food and service
Great bar in the downtown area. The food is extremely good and the atmosphere is perfect for sporting events. Sadly our waitress was putting our table off and focusing on the bigger party that was next to us so our food and drink refills took a lot longer than expected.
Great food!
Food was a lot smaller than pictured in menu. More expensive than the food was worth. Our server seemed more interested in talking to the kitchen staff and other servers than actually serving.
Good staff and the food was solid.
Full sports bar menu with comfortable atmosphere and good service.
Delicious food!! Our waitress was still in training, so she was a bit awkward, but everyone was newt kind and it's got a great atmosphere.
Waited for over 30 minutes for four burgers and the restaurant was practically empty. Watched our food sit under the heating lamps for over 10 minutes. When the food eventually arrived, it was cold. They redid the fries but the second batch was tasteless, underdone and unseasoned. One order was completely wrong. The others were missing things (pickles on a hamburger, waffle fries were out so substituted with regular fries without asking, the tomato was about the size of a dime). The staff were very polite but it does not negate this terrible experience.
Awesome place to eat! Quick, Friendly & Delicious!
Great Staff! Good.Food
Good place to watch the game
Went there for lunch today, we had several issues that were not resolved. My lunch partner got a crispy chicken sandwich with Buffalo sauce on the side, it wasn't My burger was not edible, the waitress did not check on us until the bill was ready, she did not mention anything about the un eatened burger. I put a credit card down and waited 15 minutes, then paid in cash. I would suggest Burger Study or Spoke and Steele for better burgers and better service.
excellent service. Well served.
The server was really great. Friendly and fun. My food was amazing!
Absolutely horrible service. It was late I get it it but if you’re open, take care of your customers. It took several minutes just for the bartenders to even acknowledge us.
Great place to watch football and have some food.
The food was good. I felt the service could've been better
Lunch bar staff have been solid in my past visits which keeps bringing me back. I've also been very pleased with the food and price.
Good for late night food. They even have some premium Waygu burgers
Food was ok at best, not bad but nothing to write home about. Service was very distracted. I came in overnight wanting to enjoy a cocktail and appitizer, while I made a too go order, which seemed pretty complex and beyond the scope of the wait staff. My to go was set next to me without a word and then revisited 5 minute later like I didn't notice it was there.Wow. not sure what to say to this.
food was pretty good, decent price
We had the most attentive server. He was friendly and anticipated our needs. The food was great--there was so much we couldn't finish. Loved the casual atmosphere and all the sports viewing options on multiple big screens.
One of my favorite places to grab a bite. The Moscato was quite tasty, also. The sampler app is our fave! They packed our order perfectly and remembered plastics are and napkins. Very important when you're taking it back to the room.
Love this place!
Excellent place to spend pregame. Would be a good place to go and watch a game. Service food and drinks above average.
I had food that didn't make me sick!!!!! Normally mall restaurants downtown are just the worst, however this place was neat and clean. Plus great service...when I went.
Good food. A little pricey for lunch. Amanda at the bar is excellent.
Manager (Tony) refused to help feed a Veteran. Shame on Champps! response: I too, am a combat infantry veteran 11B with 2 deployments and yes! A pastor now. In an emergency, Veterans don't need a discount, nor can they wait until Veterans day for a meal. This veteran was cold and hungry, and needed immediate assistance. Thanks for your response
Our server was very nice and the restaurant looked nice/clean but the water tasted horrible and the food was ok
Prices have gone way up, portions have been shrunken and the carpeting is stained, sticky and has a foul odor.
One of my top 5 downtown. Burgers are huge. I love big pieces of meat.
Great burgers and beer selection. Awesome space with lots of TVs for watching games and located conveniently in downtown. Definitely a great place to hangout or to get a quick bite.
So...the slab of ribs literally melted off the bone
Good food waiter was really nice
Sweet place to see
Awesome place for good food and cocktails! They have awesome drink specials and the food was awesome. Our waitress Jennifer was friendly and attentive. Great place to catch a game with over 25 tv’s also.
Excellent food and service. Some portion sizes are huge! YRMV. Still we had a good experience and food was good.
Great food great drinks
Empty when we arrived at 320pm. Server was slow (20 mins to take our drink order) when she finally took our order sge was distracted sn inattentive... Food came out all four of our fries were all cold.. One in the party got chicken sliders abd he clearly ordered cheese burger sliders... Had to ask for refills.. WILL NEVER GO BACK
Great tasting food. We had Baby back ribs. Meat falls off bone deliciousness. Waiter was on point with service and checking up on us. Thanks!
Good dinner but poor service: I was here for dinner and drinks on the Sunday of Memorial Day weekend 2019, the night of the Indy 500 race. I sat at the bar and hung around for a long time, watching sports. The TVs are good! I was surprised that the restaurant was not crowded on the day of the race. I ordered a pasta dinner with vodka sauce, veggies and chicken, and I enjoyed it very much. It had a nice spicy-hot after-taste, but not too hot. However, I did not like the service. The kitchen was VERY slow getting food out, and the bartender was too busy running around to give me decent service. Sometimes it seems like waiters and bartenders act super busy and are constantly in fast-motion, hoping that you won't ask them for anything. It seems like an act, a game. I don't like it. I cannot recommend this restaurant due to the poor service and long, long waits for food.
Excellent !!!! Great waiter. Ribs & French dip fantastic. Best in city so far.
Pretty decent beer menu - bottles and drafts. Smallish bar area. Only ordered appetizers since we visited quite late at night. Nothing extraordinary about the. The wait staff has always been extremely friendly and welcoming.
Fun place. Some entrees were good (Tuscan salmon), some were not (Buffalo chicken sandwich). The $3 local craft beers were awesome.
Service was a little slow, that being said it wasnt horrible just a little slower than im use to. Food was very good "THE DILEMMA" is highly recommended. Good sports bar couple of bros and a couple of beers, great for just that.
Food is Excellent. ❤❤‼‼
Fast service, solid menu, and great dining experience.
Great food and good service made for a perfect experience for me.
Love the atmosphere, food and service!
Great sports bar
Food was great, service was not
Decent food, but always slow service. Hadn't been in a long time due to this and decided to try again. Despite giving ourselves 3 hours to eat, golf and make it to the movie theater we had to cut the golfing short due to waiting an hour for food. That food was 3 kids meals and a cheeseburger, not exactly a time consuming meal to prep. They weren't particularly busy, but there were some people there and a large party that got blamed for the delays even though they all came in after we had already ordered. Server was apologetic and attentive but giving a low rating because you would think after several years they would have figured out that people come here before a movie or event and have a timeline to meet.
Really fast service, and our server was extremely nice. He threw in a few free drinks for the party and helped clean up spills without any hesitation or irritation. Amazing guy!
This place in the past was great place to go, eat great food and sit and watch tv and have great service to its customers... like right now, its not how it used to be.
Such slow service and food took ridiculously long for the restaurant only being half full. There was no sense of urgency with the staff and I could’ve gotten a a better burger and fries at a fast food joint. The staff was nice but that’s about all I can say.
The carpet was sticky possibly from spilled beverages, however to have sticking footsteps.for several feet away from the restaurant doors when we left was disappointing. Were there other dirty areas of the restaurant?
Great place...food is ok...
Great place to eat. Good selection of menu items. Nice variety of beers on tap! Server was awesome!
We went at lunchtime and were seated immediately. We waited several minutes after being seated before the host realized it took care of our drinks. It took another several minutes before our waiter arrived and took our order and we never saw him again. After we had been there an hour we had to go find the host, explain that we were late, and ask if our order could be made to go or canceled. He was very helpful and got it for us quickly. Our food was good and portions were good size, but we won't return because of poor service.
Sat for quite awhile waiting for a server, finally had to go ask. Very nice young lady, wasnt her table but she helped us. Food was cold.
Best time at chammps.mmmmm delicious
Always good. Plus the servers are great.
Service was slow when they weren't even busy. They also had the incorrect menus on display outside for their Happy Hour specials. Didn't even get the waters that we ordered with our cocktails.
Food was prepared well and sent out in a timely manner. However, although our waitress was pleasant we had to ask for silverware, DRI k refills (we did not receive them all) and was given the check before she thought to ask if everything was alright or if we wanted desert. They were not overly busy so not sure why the service wasn't top notch.
Excellent food and great staff!
Lori and Kelsey won national Tequila day!! Thanks for good food, great service and laughing friendship. We had a blast for appetizers, drinks and more drinks. My loaded nachos were meaty, drinks were full of tequila and our server was a blast
Good stuff. Large beer selection. Good atmosphere and good times.
Food was very good service was lacking. Had a hard time bringing drinks and refills. A bill for each person really confused them even after we told them before we ordered each would be a separate ticket.
What a great place to have a meal drink a beer and watch the game. Or I should say watch the games because they have lots of TVs. Food is always on point and the people are usually friendly. It's a popular stop for my family when we are downtown. I highly recommend this establishment. They Rock
Did not stop there went by that place no comment
Drinks were awesome.. food was okay.. service was terrible. Our waiter was so ignorant and rushed us the entire time. We listened to him be rude to others as well as turn about twenty people away between 10-11pm. Don’t say your open till 12 if your not going to allow people in. The way he spoke to us was disgusting. I have never tipped someone so low.
Super pricey, and frankly not that great. We got cheese sticks as an appetizer and they were over cooked and hollow inside. Burgers were ok, but the fish and mango wings were sub par.
Good food. Clean. Good service
Takes 15-20 minutes to get one drink. Bar tenders and servers are rude and slow. Worst services I’ve had in Indy. Do not recommend at all.
The place has a good ambiance, the servers are great and the food is yummy! Definitely one of the great places to eat!
Nice restaurant in downtown Indianapolis.
Kyle and kristie were fantastic and one of the best bartenders in town!!!!
Service was slow for the time of the night but the wait staff was extremely friendly and accommodating. Food was good, especially late at night when the choices were slim. Good location that is easy to access in the winter weather.
I would give zero if I could. There over 3 hours, could never get food. Had to settle on just getting our kids dessert. Multiple Waiters kept telling us sorry they couldn’t help us, they had been there since 9am (we were there with reservations from 8pm-11:30pm). Told us there was a “process to follow to get food”. Guess we never were explained that process. Only ever got 2 drinks and no food. Finally went to the bar to try to get a drink, and experienced the most horrendous customer service we have ever had. The bartenders started screaming at my husband throwing her hands around like she was going to start an actual bar fight before she stormed off. (Pigtails with red/orange dyed hair should be fired and never allowed back) He never raised his voice to them, only tried to ask for service. The manager on duty should have sent her home immediately! Never never never recommend this place to anyone. Out of everything even if you tried to get something. There was 1 kind waitress and the manager was beyond overwhelmed who tried to step in.
Very friendly and food came fast.
Great food great service!
My cheeseburger was raw and service sucks 20 min for a glass of water
It's a sports bar. It's what you would expect. Filled with obnoxious sports fans and all the mediocre food you can stand.
Our server was great!!!! She might be the most helpful informative serve ive ever had. You can bet we will be back
service was great had a wonderful waitress chicken tenders over cook but they replace them
Super friendly staff!!! This was my first time at this location but I will absolutely be going back. The staff were super friendly...I sat at the bar, they engaged in conversations and great non alcoholic drinks too!
Love this place, good drinks and food
Great food and super friendly server happy for the beef alternative meatless burger offered!
Great pretzel bites and service. The long island ice tea has a weird taste tho.
Friendly staff, good food. Usually not a long wait.
Only have an hour for lunch? Then you don't have enough time to eat here. 45 minute wait to get water and another 45 minute wait for food. The food is your average expected food so definitely not worth it. Just don't go here. Servers aren't even apologetic about how bad they and the service is.
Great customer service
I had the Drunken Pork Chops. Thick Bone in chops that were perfectly cooked and tender. Great flavor. Came with garlic mashed potatoes and grilled asparagus. Fantastic meal. Could not quite finish it. Be sure to order a 32 oz beer. Big variety of beers to choose from. If your in Indianapolis and downtown, you need to try Champps.