Reviews of Auntie Anne's (Coffee Shop)

Jo H

Have always love big fat pretzels, what's not to like? Oh the calories

Autumn Storm

The cashier not only notified me and my friend about the free preztel when we download the app, but also showed us how it worked! Thank you!!!

Heather Hignight

Could use more options

Andrew T

Try the pretzels

jim s

Friendly employees, clean shop delicious jalapeno pretzel with salsa cheese.

Erica Floyd

Craved a pretzel

Mike Probst

Cool

Jake Hancock

Nom nom nom.... Pure gluttony.

Gus powell

If you love salty things. Pretzels.you are in luck. Nice sized with drinks. Eat up

Davylyn Dennison

Perfect pretzels customized perfectly to how I ordered them. Hot and fresh.

Keith T

To be fair the food itself was good. The service is where the ball dropped from the second floor of the mall into the basement floor. It was terrible because I spoke to the cashier and said hi how are you today? They did not acknowledge my existence, I thought maybe they did not hear me. I put in my order and my wife is a rewards member. She asked how the points worked and not only did the cashier have no idea, the staff lead who was there rudely said ring them up and make them scan thier rewards at the end. This was a very poor display of customer service that I observed others after me experienced. It takes a lot for me to not recommend a place but do yourself a favor and explore other food options at this mall.

Richard Vandall

Their pretzel dogs are amazing

Wendell Lawson

Good pretzels

Brenda Frazier

Good

Heidi Smith

I like the pretzels the service was okay

Linda Kuhn

The staff isn't exactly the nicest people and the pretzels are kinda burnt.

Ricky Nash

It is good

Molly Butt

Good food

patrick mckechan

Yummy

Chris Purvis

Is cool

BGMC 21479

I absolutely love there food and there cheese is so good, I love the hot dogs and the prezals, there drinks are good they have special sales that are great for saving money

Koren Davis

Loved it

Jeffrey Maxey

Great and good food && place

Acru Fox

Well, I wanted a regular pretzel with cinnamon sugar. Unfortunately they didn't have any pretzels period to dip into the sugar. I was asked if I minded waiting and I said no. They then made a whole batch of pretzels and then they were about to hand me two regular pretzels. They ended up blaming it on the guy that took my order who had left for the day shortly after taking my order. So I was asked yet again if I minded waiting and I again said no. During this whole ordeal I watched them burn an entire batch of pretzels and they threw them all into the garbage. It took so long to get me a cinnamon pretzel, they offered me a drink of my choosing. I eventually received my pretzel. The wait time had to be at least half an hour. 8:15-8:45pm. Should have been offered a refund as well but, Meh.

Joanna Matula

They closed well before 20 min (9:30pm) of the time they were supposed to be closed on a Tuesday night. They cleared their stuff as well as no one was present or around to ask any questions.

K R

I love Aunt Anne’s. However the person working this afternoon had a terrible attitude. She could’ve just been having a bad day. But don’t let that show in your customer service. Body language 100% showed she did not want to stop what she was doing to help me, (I’m sure that’s why the people in front of me decided to leave) it was rude, and the pretzel I received was charred. I didn’t say anything because it was still edible, and I didn’t want to exert the energy to make it a big deal. I understand that bad days can happen, I Hope her day gets better; or if she doesn’t want to work there then just don’t. This experience was just one bad one out of many good ones, still love aunt Anne’s

Noah

The cashier was freaking depressing and rude. She also threw out a lot of food. They told me to come back in 10 minutes so I came back to have my nuggets. But then they were like “no, wait another 20 minutes to get your nuggets”. So I was like you are gonna regret this action.

Francine Azgoune

So i got a hotdog in pretzel bread, the last have it to me the bread was burnt, not just brown but burnt and hot dog was shrivelled like it was days old, and her excuse was the oven is old and if she took it out any sooner the dough would be raw. My thought, then don't try to sell it! Get the oven fixed! Sell the hotdogs cheaper! But her attitude just made it even worse, don't recommend going there

Isaac Whitley

The kids working there are lazy & disrespectful.

Joan Jones

Clean good food

Ivy Jacobs Brazil Times Reporter

Pretzels. What more do i need to say

Joe fall

Delicious and unhealthy, but what a treat.

J Y

The pretzels were old and kinda burnt. Not the quality that I have known from Auntie Anne's in the past.

Bob Stout

Very good

Luke Fooce

Dood foob wood eet agin

Kyle Kent

Best pretzels I can find in the Indy area. I know it's a chain, but they're still my favorite!

Darlene Chapa

It awesome

Malissa Sims

Yummy

Rosalba Lopez

Yummy, yummy, yummy! These delights are absolutely perfect for snacking while you shop. I live the little cinnamon sugar bites especially if you get them fresh from the oven.

Joshua Adkins

Good food nice people

Marc M

Long wait. Employee didn't really want my order. Did I mention long long wait today and didn't have enough change. Was shorted.