You have all the opinions of real people who use the services of Arby\'s (Coffee Shop) in Indiana area.
As of day this business gets a score of 4.0 stars over 5 and that score has been based on 764 reviews.
As you can read, it has an average rating is good, and it's based on a high number of reviews, so we may conclude that the evaluation is quite faithful. If people have bothered to evaluate when they are pleased with the business, is that it works.
As you know, we do not usually bother to set reviews when these are positive and we usually do it only if we've had a problem or issue...
This Coffee Shop corresponds to the category of Fast food restaurant.
This Arby's is on South Street about a half a mile south of monument circle. the customer service was excellent the day we walked in. We were out for the race/memorial Day parade. The food was tasty and everyone was happy. We had quite a few kids with us on this visit. The gyros were on sale so I got one for each kid. They love to them.
Food was good,but they only had certain items till they were out
Love those popers
Super Delicious Food with Very Astonishing Taste.
Good service and food
Great customer service. Food tends to be inconsistent.
They Really got the MEATS!! Great variety on the menu!!
Fast service
The food was very cold we went at 8:17pm we took it back and they popped it in the microwave we took it back again the chicken wasn’t fully cooked the Oreo Dessert was even cold and it says big as day hot Oreo Dessert wow won’t be back at that one.
Food was hot an fresh, the cashier did t really get the order right, but didnt fuss too much.
Make sure to check that your order is correct!
Went to the drive through, order 2 french dips, got home & they didn't put the a jus for either sandwich in the bag. Not happy!!!
Very quick service
Super efficient! Whipped out lunch for 7 people in the drive-through in no time - everything was correct and delicious!
Fast service and delicious food!!!
Good service good food
Love their new Gyros
This location is constantly closing earlier than their posted hours. I've gone multiple times the last couple months since moving downtown 15-20 minutes prior to close...pulled up and the speaker was on. Drove by the window and saw a couple staff members closing up inside. Driving back around to the speaker to order and then getting the "We are closed" message the 2nd time. Clearly that switch had just been flipped, so I wouldn't bother hitting up this location the last hour they are open as they dont see to care and any food you'd get is probably going to have been sitting there awhile .
Service and the people were good. But the fish sandwich was freezer burnt. The special mint chocolate shake was very thin. The onion rings were hot and fresh but did not get many. The bad thing about reporting on here is that the company and restaurants don't see them. Also I ordered MID sandwiches. Positive that I got regular.
The only Arby's I eat at. Clean, fresh good food, quick
The Arby's food menu always is appealing to the eye and attractive to the taste buds so this Arby's I have been to several times and the vast majority of time I received excellent service
Always such a great place but costly
Th girl at the desk was super nice, excellent service (forgot to get her name ) place was clean & food great. Thanks
Beat chicken sandwiches ive ever eaten .its was hot and way a special sandwiches were supposed to be.We were in a money bind and they were made perfect just the way they were just made when we ordered and was the spec ial.of the day..I will be back .it made my husband and I feel like they were trying their best to make it just for us.9Thank you..Your one of the best ever...***********
Always goog to
Love it really surprisingly good sandwiches.
Could American Dad! be wrong?!? I actually enjoyed the food
Very friendly and I just love their Gyros
One of my fave Arbys in the city. Friendly staff, quick accurate service. Plenty of seating inside.
Good food getting pricey but good
Mozzarella sticks are my daughters daughter's favorite!
Good place
Awesome food and service
Love the food, especially the Rueben. And Turkey bacon ranch market fresh sandwich
Lilly is the greatest!
Good chicken
Standard Arby's fast food fare. Staff is always pleasant and service is above average for fast food. Easy access on and off Hwy. 37.
Italian sandwich the best yet.
Sandwich was soggy and fries weren't hot
Good service great food
Visited this location prior to the fireworks on July 4, 2018 and the Arby’s representative was standing in the parking lot and advised I had to pay $20 to park, as we had two vehicles. I was a little irritated as they had most of the parking spaces blocked that were close to the building so my nephew, who was shot last month, had to walk all the way into the building. Will not pay parking to eat at your establishment and hope someone else with a temporary disability doesn’t have to experience we did. Will not come back. The female manager with the red shirt and black jeans (short white/gray hair)was more worried about the money they were making for parking than the inside customers. Will not return. Many establishments will appreciate our business next year.
On my last visit, and by "last", I mean the very last time I will ever visit Arby's, I pulled up to the drive-thru behind two cars. After about 12 min. I finally got to the speaker to give my order which after a very long pause on the other end if the speaker took a total of 10 min. When I reached the window, I paid for my order and was asked to pull up to the side and my order would be brought out. After doing so, I looked at my receipt and realized there was an item missing that I had ordered so when my order was brought to me, I told the employee that she missed an item that I ordered and she told me I would have to go thru the drive thru and order again. I told her u wouldn't be doing that and would be calling to complain. Which I did.
Arby's has the meats! So many choices. Chicken, roast beef, Greek. Sandwiches, minis, gyros. Curly fries and moz sticks. Fast and friendly.
Great all around echocardiogram
Good meal. But a little High priced
Cause its Arbys And the mgr at this particular location is CLEARLY ABOUT PLEASING THE CUSTOMER! 2 THUMBS UP BOSS LADY
I love a good Reuben. And nice, friendly folk.
One dollar milkshakes start at 2:00pm...perfect after school treat.
Solid food, dependable service
Went above and beyond
I love curlie fries.
This is a very busy lunchtime location, but I have always had great service. I can't even remember a time, when they got my order wrong. I have been coming to this location for 15 years and even though the staff changes, the service always seems to be great.
Mild roast beef moist melt in your mouth delicious and the cherry turnover great quiet family-friendly
Very clean and friendly!
Good food
Little pricey
Great pit stop after Bankers Life
Food was ok alot of sauce on my sandwich
Food was cold
Service was great order was done in great time
I just came from Arby's at dinner time and was amazed to hear a Christian radio station being played with beautiful Christmas music and encouraging words. Christian folks may want to stop by this Arby's on South Street to support a manager who's not afraid to say Merry Christmas and play wholesome, positive music over the stores PA system.
Fries were burnt to a crisp
Love roast beef sandwich
They've got the beef. Nuff said.
Good sandwich. Fries were right at expiration. Should of asked for new ones.
Friendly people, quick service and good food. All the things needed when going through the drive through at lunch time.
Thanks guys!
I always enjoy going to this Arby's. Every time is an all around good trip.
Ordered the special 2 for $6 Bacon Beef n Cheddar. Got sandwiches they were limited on roast beef and NO bacon....difficult to justify a $15 wage if they can't remember something that is in the title.
The sandwiches were so small they were nothing like the picture! Typical! they're tea was not fresh. And it just wasn't the way I remembered it to be a year or two ago. Although, i did enjoy the jamoaca shake.
they have the meats and they taste great. the wait staff was awsome. good job guys.
Really nice place. Bathroom is trashed tho.
Very good food and service
Great food choices
Good food at a good price with great service.
Always good
This is one of the best fast food restaurants in the downtown Indy area. I've visited several times and have never been disappointed with my order or experience. I usually use the drive thru and my meals are always accurate, hot, and I never have to wait more than 3 minutes.
We couldn't hear the person on the drive thru order station and had to wait for our order. Then did not recieve the drink we ordered.
Good food fast service
Hot food, quick service most of the time, haven't really had a bad experience at this location.
Great
Great deals and quick service.
Best signature sandwiches, has some of the best curly fries and their Jamocca Shake is so wavey! I believe that to say Arbys is in same category of restaurants as Burger King and McDonald's isn't giving it its credit.
I love the Italian sub and I love the gyros from here.
Food is always perfect. I come here often and the only place that gives you fresh prepared food and drinks.
Staff is awesome!
We like the food and service. They are generally very busy but we never have to wait long for our food. Service and food are great. The building could use a makeover or I would give it a 5 rating.
Remodeled restaurant looks nice. Friendly service!
Whatever lady you all have running the drive through window at lunch time sucks. Her attitude is junk, she is very short with people and rude. twice she has slammed the drive Thru window before you can even get your food into your car, let alone be able to ask for sauces. She has a seriously nasty attitude. Couldn’t even tell her she forgot our drinks because she slammed the drive thru window shut so quickly and wouldn’t even look out to see that we were still sitting there waiting. We ended up having to pull around go inside. If she doesn’t like dealing with people she should work elsewhere. Her attitude sucks. But it could be because she’s like 50 and still works he drive thru at a fast food restaurant. Who wouldn’t be disgruntled?!?! My suggestion is to take her off of the window and plave her where she isn’t working directly with customers.
good
Kimber, the shift manager was awesome! My 8 year old daughter ordered her own food and Number was impressed and gave my daughter a small chocalate shake. We will definitely return to this location!
This is a pretty good Arby’s and I love their 2 to 5 happy hour menu. it’s nice to go if you have a late lunch break from work or if you get off kind of early. A dollar milkshake is kind of hard to beat.
Lots of great food
Friendly service
Fast and friendly
Hands down the best arbys I've ever had 10/10
How on earth do you run out of beef n cheddar ? This easily has to be one of the worst experiences at Arby’s . They then proceed to offer me a chicken sandwich . I was like ok, I guess that’s a fine alternative . Then they say we don’t have that ready either pull up front and wait . I waited for roughly 30-45 minutes . I won’t ever be back here . I’m sorry for anyone who comes here in the future .
Fast aervice
Food taste was great. Food was ready very quickly.
Very clean, friendly service.
I love there's radio.
Best
I was undecided on what kind of sandwich I wanted and the lady was polite and respectful to help me with ideas
The food and service was good!
Food was cold out the drive thru window..
Good meal, nice remodeling
Great food!
WiFi did not work
One of the BETTER fast food restaurants
Like the commercials say they have the meats and also their fish sandwich is excellent
Arby's I love you. Your the gormet of fast food!
Love it.
Hit and miss. Like most fast food places
We often visit this location on Sundays after church with friends. It's not very crowded, but it's always clean. They are very quick and accurate with our orders.
Good food bit pricey
Went for the great fish sandwiches they were selling but learned they stopped selling them.
Wendy's is my favorite however Arby's is closer
Only because of their 2/$5.00 Fish sandwiches did we decide to give them one last chance.....Big Mistake....We used the drive thru and as soon as we got on the road I handed my wife her Fish Sandwich, this is awful....I inspected mine and found it rank and Tasteless....Thanks to Arbys there will be two nocturnal creatures having Fish dinner tonight and hopefully it won't poison them...Morbid and Puke are two of the kinder words that come to mind.....
Today was the worst experience I have ever had at this store. The man talking my order was acting like he wanted to be any where but there. I waited 10 minutes for my order before I finally got mad because 3 in store orders after me were done and they were eating.So Burger king got my money.
They got good food..
Great food
My son loved his food
Arby's is always a good place to eat.
You know I find it funny as I've noticed that they asked me about rating a place two months after I stopped there .. I find it really hard to remember I'm but by then I have forgotten about it. I can only say that I imagine it wasn't a bad experience or I might have remembered.... haha so obviously I have no pictures to contribute whatsoever.. but I would imagine it was a good experience as we went through because we stopped several times in this town to stay both on the way and the way back on our travels so I would say it was a good experience and I recommend it
Great sliders
Great food and fast service
Overpriced fast food
Food was good
Great food
Food cold and over priced. Drive-thru lady seemed annoyed she had to wait on me.
Great food
Sliders were really good.
Great food
Love it! Good sandwiches. Cordon blue recommended.
Fast! Service!
Picture-perfect fast-food joint. The manager and staff deliver excellent food at the fastest rate I've ever seen. I walk in, 3rd in line - I'm eating a delicious order of chicken strips 2 minutes later. Excellent. Excellent. Excellent. Keep it up!
I have no idea why I waste my time or money.... Thank you Arby's for reminding me why I DON'T eat out. Hints the 1 star
Really good food & fast service
Not enough help
Food was hot and delicious.
Fast service good food
Great food, a little pricey.
Good food if you want something other than burgers. Their happy "hour" is definitely a good deal for small bites. Place is always clean and the service is always good. Sometimes the wait can be a tad long, but that's to be expected from an Arby's. One of the few fast food restaurants in downtown.
Good. Consistent product. Friendly service. Easy access.
Good sandwiches!
Meh....
Beef and cheddar
They have the meats.
Foods good
Incredibly slow. Messed up our order 4 or 5 times.
FAST, friendly service at lunchtime! The gyros are my favorite. They almost have the taste right- not quite as good as the Greek Islands restaurant on Meridian St.
The sliders are pretty good and there are quite a few different ones to choose from.
Good food.
They have good food and very nice
Very good hot and fresh
Good food
Love the turkey Gyros
Always love a good old French Dip from Arby's. Took the girlfriend here for her first time and she really enjoyed it too.
Excellent service and friendly attentive staff!!
Fast and pleasant in the middle of the day. My sandwich and fries were fresh and warm. Very clean eating area.
Good
Taste like hell
Great food
Friendly fast we would say it's are best fast food place in town
The associates are very friendly and the service is great. The manager is very active with her team. You can tell they work hard for her as she does for them. Love this Darby's!!!! GREAT VALUES AND GREAT PLACE TO EAT.
Long wait at drive in onion rings cooked way to long.
They have the best gyro, fish, corned beef and roast beef sandwiches for a fast food restaurant.
Food service good and food too
I don't want to get sued by Arby's if I say that I got sick on the food
I had the new hot fish sandwich and it was nothing like the picture. It was rubbery and only had one blob of some dry seasoning. In the picture it shows a red fillet. Plus they messed up at least one thing on every meal that was ordered. Disgusting experience, place should closed down. Terrible
Good
The Service there was amazing especially the counter girl "Jayln" very respectful and charismatic
Very nice staff, dining area was clean
Great food. A little slow.
The customer service is really bad. I asked for clarification on two of the sandwiches and the lady refused to answer my question. What was worse was that her supervisor was right next to her and she did nothing to aide the situation. Instead she also gave me a look and murmured in her employees ear. Important to note, there was no line and it wasn't busy. I asked for the difference between two turkey sandwiches. And the lady said "the condiments". I asked her to clarify please and she stayed quiet and stared at her supervisor like I was stupid. The supervisor did the same. There was nothing clarifying the difference. I ended up not buying anything.
So I have a new debit card. Just got it. I used drive thru on Wednesday for $3.27. Someone took my debit card info and ordered a Lyft within 2 hours. I'm almost certain it was the young lady running drive thru bcuz I hadn't been using the card. Use cash here or become a victim of fraud. Don't hand your card over!!!
Food been fresh lately
Good service and good food. Prices are good too.
Check your orders!
Greatest roast beef sandwich ever made!
I go there at least once a week and everyone that works there is always friendly.
Good food if they aren't about to close
It's really a great place to eat and fairly clean. I love the food and free refills. You don't have to wait long. Just don't buy 3 large curly fries.
Very good. Quick service.
I love their Italian sandwich. Much better than the chain subs. You can have the Reuben made with smoked turkey; so big it is 2 meals for me. Fast and friendly service!
I love their pecan chicken salad sandwich it is awesome. Too bad they don't have it all year around.
Service was fast, food was superb.
We love.to.eat here. The.samxwiches and their selection are great.
Bad service
I love Arby's
Good food good service
Bro! The new club sandwiches are the greatest!! Fancy restaurant style sammies without the dine in menu and wait burden...if you're looking for a fast healthy meal. This is what you want
Everyone knows the sandwich won't match the adverstised picture, and I'm not a naive person...but these yahoos take it to a whole new level, if I made the sandwich they gave me, and I was to give it to someone else, I would be embarrassed. Asked for a refund rather than replacement for fear of what might be done to my food. Forewarned.
I hit the drive through a couple of times a week for a gyro or quick salad. Food is always good, service is polite and usually fairly quick. No treats for my pup, but I usually get her a plain roast beef sandwich, so she does not feel left out. We will be back.
Meat and cheese.....yes please
Typical Arby's fare. Service has always been good.
They are TERRIBLE and they never get your order right and last time my boyfriends chicken sandwich was suuuuper cold. I love Arbys but wouldnt dare recommend this location. They need to get it all the way together.
I'd go back
Love the remodel. Facility was clean and well maintained by staff. Staff members were friendly and helpful.
Accodated my low carb needs.
It is usually pretty quick and the food is great. Nice customer service, too.
Didn't go inside, but the drive through was fast, and the the food was prepared correctly, which sometimes can be a huge feat to accomplish depending on which place you go...
I love dollar sliders in afternoon
Good dollar menu meal from 2 pm to 5 pm.
good food, great service
Just ok nothing special
Very friendly excellent staff. Curteous and helpful. Cleaned the table for me and took my plate when finished. I had the salad with turkey. It was fresh and of excellent quality. Dining area and bathrooms very clean. Very recent remodel, looks great.
Hot fresh food. Very polite. Had to wait for poppers but worth the wait.
Love arbys!!!
I will always love this place but sure miss the special 5 for $5.55
Love arby's checkin bacon swiss! Amazing as always! Fast services also
Not so friendly in the drive thru
Fast costumer service
My daughter's first job and they do pretty good .
Good food
The food was absolutely amazing what else can I say
The turkey Gyros are the bomb!!!! always fresh so so delicious I could never get sick of eating them I had great service and fresh food
With all due respect, it's been a long time (only while my very short personal time spent in a fast food restaurant) since I've seen such motivated individuals working the floor. This doesn't discredit any other restaurants, I am just simply sharing that I was able to observe attention to detail during this particular visit. Good job here, keep it up!
They always forget something and it's annoying.. A French dip isn't a French dip with out the damn dip... Why Is this the highest charging place and can't get it straight located right down town it should be one of the best stores around.. It needs to train properly. I'm over paying for arbys food if the can't even train properly.. Thre times to this one and everytime I've had to go back in and get my stuff I got all the way home this time to have no dip for a French dip. Why arbys why.. I will no longer go to this location 3 strikes you're out. I hate the west 10th street area but they are better than this one.
Excellent customer service. The place was clean. Foods were served hot.
Enjoyed our meal
The staff were proper and considerate; would definitely recommend going to this place for a bite.
Clean, fast and great service! And food is fresh❗
Good food. Kind of pricey!
Service was fine but needs improvement
I always through the drive thru fairly fast. My food has always been fresh and correct
Very dirty, but has been totally remodeled since then. Food is always good.
Best sandwich place always nice. I just go for the mozzarella sticks. I would highly recommend
Went in around 10:20 A.M. I was the only customer and was greeted quickly. I asked about the new sandwich and the cashier was knowledgeable as well as helpul about it. Soda was perfect and both of my meals were hot and made correct. She also took time to make sure I had all of my sauces. Wonderful experience and very clean. Thank you to the employees. I will be back and tell others about this.
The food was really good and still warm by the time I got it home. The service was fast and they was friendly.
Slider were kinda small but not bad. Overall not bad. Basically a better quality McDonald's
Fast food near the convention center (a 7min walk), and I really enjoy the ocasional MEAT slider :)
It was good .Lunch dates had brisket sandwiches took a while to make em'.Waited awhile.They wasn't busy?
Albe's is constantly evolving with their menu that's one thing I like new items keep new people coming in however for the Broadway store in Salina Kansas one thing I really really didn't like and actually had to speak to the crew on the front line there's one person in the back she was making all the orders with the drive-thru as well as the inside wow one person took orders at the register at one point there were three people just standing around on the front line including the store manager the short male individual I spoke and ask them wouldn't it help speed things up if at least one of you would go on the background and help her to her I got funny looks and very little comment seems like the regional manager needs to go in there and retrain from the management on down to the employees because apparently the management in the store isn't training them properly however you go out to the store on South off of South 9th Street and Michelle has that place working like a fine-tooth comb Speedy drive-thru service Speedy indoor service guess I'll be going to South 9th from now on or until I hear the actual training has been done on Broadway great place to eat though
Racist workers put me through the ringer. General manager seems sincere and I have empathy for him. Would not trust workers making the food, and the shift manager when I was there lacks experience in customer service. Old idea to smile was replaced with rude, indignant and disrespectful handling of my order and issue with receiving something other than I ordered. Shift manager felt there are no repercussions for her inept service. Experience was so bad, I don't plan on going to any Arbys, and will second guess going to any fast food restaurant.
There fast at the rush and I have always got what I actually ordered
Nice restaurant - very clean & well kept. Front counter service was great !! We had our meal in just minutes. Their milk shakes are thick & rich. Convenient location, just a couple of blocks from the convention center.
Thank you again Arby's for the business and the great food!
Ok
Very good.
Good meat!
Nice change of pace from burgers Good fresh food
Fast service despite being busy and food quality did not suffer. My gyros were actually wrapped tightly so as to not fall apart which is a complaint that I have had at every other Arby's so that was impressive.
Good food and Juicy peach green tea.
It was delicious. Best burgers so far.
kind of expensive. But good food. And adequate service. And I like how they have the Bell.
Great food
service is horrible management is rude wont be every returning to this location every again employees need to learn some respect for customers
It was good
Very impressed by the customer service, all the staff were pleasant, the place was very clean and the service was quick.
Its fabtastic
Reuben was great!
Tasty fish sandwich
Great service and great food
I walked in there it smelled exactly like urine. I said something and someone said it's the grease.....arent they supposed to clean the greasy stuff everyday!? Absolutely nasty! I've never smelt so wrong like that, EVER!
They make the best arby sandwiches in town other Arby's taste burnt and old but they are fresh
They are slow, probably understaffed, but Arbys has good food at reasonable prices.
Wonderful, very well run store, A+ food
Very clean and the employees were cheerful. Nice location only a block away from the stadium in Indianapolis Indiana.
Love the food and the staff gets the food out fast
Order was correct as supposed to be. Place was clean staff is friendly. Went inside to eat everything worked out very nicely.
Great meat. Healthy but a tad expensive.
Enjoyed a quick lunch.
Good food. Good location. Easy access.
Great selection of sandwiches. Something for everyone. However, I always order the same sandwich: Arby's classic roast beef. Maybe I'll branch out to other items but this is roast beef and it's delicious every time.
Would have been awesome if I could have gotten my jamocha shake
Always a good sandwich! Not fried so it's healthier for sure!
Good window service.
I love the Jamocha shakes and happy hour is 2-5 pm
Always delicious and hot. Alittle pricey but worth it to avoid a burger place again...
Great service.
Jermaine(working drive Thur around 12ish ) was amazing last night very friendly and gave great service.. keep up the good work.
Good food, excellent service.
Fast friendly staff
Great food, clean & great service...It's everything Arby'sis supposed tho be.
My kids enjoy this place. And I love it myself. Burgers with no sense of guilt and regret.
Good food and service
Yuup sure is good
Great variety
Stopped in here after a concert at Banker's Life. They handled the crowd fast and courteously and the food was hot and mostly right. Would eat here again
Always pop prompt 9. MY order. Certain times of day is a line.. BUT WHAT DO YOU EXPECT WITH SO MUCH. real person understanding real stuff. Great place to dine
Try the Crispy Fish, it was great.
Great curly fries, and shakes...I love their giant roast beef sandwich. 100 5 star. great food.
Great service and clean dining area.
Pretty standard Arby's. Better than average fast food.
Awesome food
The food was good the staff was good not a very long wait I would suggest this location
Food okay but not real roast beef aparently they dont know what it looks like
Brisket was good
Good service, good value
Food was cold ,frys were old dead and tasteless!
Terrible customer service. Manager was rude the entire time.
It was great
It was really good. Clean and friendly. The apple pecan salad sandwich was delicious.
They overloaded one bag and the bag broke as they handed it to me.
So much meat for sandwiches lol. Always good