Reviews of Portillo's Hot Dogs (Coffee Shop)

Chris Simpson

Every tourist and Chicagoan should eat here at least once. I recommend the beef combo. It gives you a giant Italian sausage and italian beef in one sandwich. On your receipt there is a survey that will give you a free large fry with any purchase upon completion.

James Balk

Neat looking place, thought it’d be a great late night place to eat. The set up is confusing and was a madhouse at 12:30am on a Saturday night. My wife had a question about a menu item and the employees were rude and not helpful. She asked what the “side pasta” which we didn’t think was a difficult question. Guess it was. Ended going to McDonalds across the street.

David Simpson

Great food that lives up to the hype however the place is a zoo and they don’t have a very efficient order and waiting system. Lots of waiting around for your name to be called. I had to double check that everything was in my order because they missed a dessert and a shake. Would still go back for the food though.

William Kong

I could see the fascination with the Chicago dog. However, the hype wasn't that worth it. The dog itself lacked the crisp snap and the bun wasn't complementing the condiments and toppings. The toppings were average at best, just be careful of the included hot peppers as there is a noticeable kick to it. Additionally the chocolate cake shake was cakey but lacked the adequate amount of liquid to make it an actually shake. If you had a spoon perhaps it'll be a more suitable tool for that drink. I'd say come for the setting as it's a very charming place for a tourist or local.

Jason D

Being from Texas I’ve never even considered tomatoes on a hotdog or that ketchup would be an offense. Portillo’s nails it the the best buns and diverse toppings I’ve ever tried that cake together incredibly well! The chocolate cake shake has a ton of cake in the bottom so be sure to use a spoon.

Theta Rhythm

Went during the day... PACKED FOR LUNCH... Using the app to order is the way to go if its packed.. Food was good. Wasn't really special or not special. I'd go back...

Ron Bearer

If you want a Chicago hot dog, visit Portillo's. They have a diversified menu and even a bar for drinks and a good selection of beer on draft. The atmosphere is fun. There is a counter to order food which is ready in minutes. Self seating with many options. To prevent waiting in line when ordering alcoholic drinks, there is a bar inside. There is a condiments table, but in only has ketchup. If you want mayo or mustard, there are available at the ordering counter. Very good prices and great hotdogs!!

Brian Clyburn

From the NYC metro area and am not usually a hot dog guy. NY hotdogs are really different and I usually only eat 1 or 2 a year. I ate 2 in one sitting at Portillo's. Really good!

Maggie W

I always thought of Portillo's as a place to get a true Chicago hot dog or a surprisingly good chopped salad. They also have another near perfect Chicago food classic: the Italian beef. With hot peppers, it is the perfect blend of hot thinly sliced beef cooked in it's own juices without the juices overwhelming the bread and making the whole thing soggy (my usual complaint). Italian beef has to be done right to be good and it is done right at Portillo's. Other non-diet friendly pleasures are the cheese fries and shakes. I personally like the strawberry shake and think the chocolate shake tastes a bit too much like chocolate syrup. The chocolate cake shake should be shared. Even as a whole meal, getting through the richness of even a regular sized chocolate cake shake is a challenge for the average person. While not the fastest place in the city for lunch, it is fast for the sheer number of people going in and out the door on a typical day. If you go during peak hours, you should be prepared to wait a bit.

Jason Caternolo

First time having a Hot Dog in Chicago (aka Chicago Dog) went to this popular joint. Expect a que both for ordering and picking up food. The dog was good, beef w/natural casing(?) Pickle, relish, peppers, mustard, poppy seed bun. I'd go back but maybe order ahead?

Naresh Hinduja

Never had a "Chicagoan" hot dog and was recommended to try Portillos and they were spot on. The filling, the flavor, all amazing! The place was uber packed which to me is always a good sign (especially when Chicago has like a million food choice restaurant options!)

Chris Benning

I remember liking this place a lot more than I did. There are so many other delicious hamburger and hot dog places in Chicago that are much better than here. The fries were not good, I prefer a nice crunch to my fries and these were almost soggy. The bacon cheeseburger was fine, not bad, but not great either.

Daniel Kerr

Busy but exciting atmosphere, and the food options were great! I had deep dish pizza during my weekend visit to Chicago but I kept thinking back to this place. It was packed but they moved through everyone's order quickly and efficiently but were very helpful with questions and preferences and the like. Highly recommend. We had a classic dog, chili cheese dog, and an Italian beef sandwich.

Cheryl Thomas

Not fast, fast food. Waited 30 minutes in a line where there are 3 lines... finally get to the front of our line and our register person warns, “ I will be zigzagging between your 2 lines” The other 2 lines were not zigzagging, so of course I said something. The kind couple in the line next to us said go ahead. Finally the order, then there was further chaos trying to pick up the food. The couple with us got their order 20 minutes prior to us. It took 90 minutes in this place. Oh, they only ordered one of the 2 orders of fries, so still hungry.

Jessica Diep

It's essentially a giant food court inside. They have burgers, hot dogs, and pasta there. Got two hotdogs. The signature one was underwhelming. Nothing special in my opinion. The second one was a German style sausage which was much more tastier. Decor is fun, great place for groups and families.

Bernard Martis

Great food. Great atmosphere. Friendly staff and the staff was disorganized. They got my order wrong, and it took 20+ minutes to get a small side of gravy for my sandwich. In their defense the place was packed solid, and even I could not have fixed a mistake any sooner working at that breakneck speed. The food was amazing. A must visit if you're in Chicago.

Christy Kaye

A Chicago staple! If you're from out of town go, go immediately! Get a Chicago dog, dipped beef, chocolate cake shake, and fries! This is some of the best of Chicago!

Kelly Colens

Portillo's have the best Chicago dogs!!! It definitely lives up to its reputation. Great value, fast service, and delicious food. I am a fan! I usually stop by here at twice for every Chicago trip -- once right when I land and another when I am about to head out. I have tried 4 other hot dog places in Chicago and none of them can beat Portillo's. This is a must-do in Chicago!

Nick Lyden

I came here from out of town and was told this the spot for good hot dogs. I got the classic Chicago style coney and it was everything they said. They could have better fries and cleaner lines to order food but aside from that they are really fast and friendly.

Alison Day

The prices and atmosphere were good. However, the hot dog wasn't anything spectacular. It actually made me sick to my stomach. Maybe it hadn't been fully cooked. Unfortunately because of that, I would not go there again.

Zaid Jumaily

Good food but I think it's a little over rated. I had Portillo's small hot dog it wasn't bad and beef italian and sausage combo it was average. The staff members were rude and the lady who took my order got aggravated because I was asking about the menu being my first time at the place.

Phil B

Consistently good food with pretty good speed. Only once did I have a poor experience, and that was in the drive thru. Like going there for lunch!

Izaiah Contreras

Portillo’s Hot Dogs have always been a go to for the best hot dogs and burgers. As soon as you walk in it’s like you time travel, with all the neon lighting and old fashioned booths. The staff is always friendly and smiling, they honestly seem happy at their job plus the service is very speedy. The chocolate cakes are known to be the best around and my personal favorite the strawberry milkshake; perfect with any meal. The drive through is always at least 5 cars but still moves at a good pace, the lines here at any time of day speak for themselves. This place is the place to visit if your in town. Wish I was able to give 6 stars! The management here is phenomenal!

Cody Boren

Is it wrong to attribute divinity to a hot dog? I hope not because this is the descriptor I would use for the greatness of Portillo’s. I had a proper Chicago dog with no ketchup! I really wanted another one but saved room for a slice of chocolate cake. Apparently they are the number 1 fast casual restaurant in the country and you will get no argument from me.

Nikunj Khelurkar

Stood in line for half an hour after ordering my food. The Chicago style beef hot dog and beef roast sandwich was definitely worth the hype. Will definitely order it again.

Brian Kaiser

Someone highly recommended me to try this place on a recent trip to the area. Sandwiches were very good and service was quick. I highly recommend the chocolate cake shake. It's a shake with a piece of chocolate cake blended into it. Visted here 3 times in a week before heading back home because the food was so good.

mike diaz

We come to Chicago to eat, usually for a few days at a time. When we do, we always come to Portillo's for dipped Italian beefs, usually with mozz and hot peppers. Fries are good, but not what you come here for. Beer is good, served in a frosty goblet style pint glass. Malts are another staple. So, if you're looking to leave much happier than when you arrived, go for DIPPED Italian beef, a malt and a frosty brew. Nothing else matters. By the way, it's pretty much always busy, do try and go off hours.

Kevin Ashley

Better than the average fast food chain. The food is very tasty and can get a bit crowded on the weekends especially in the evenings. Reasonably priced and nice atmosphere

Timothy Fitzgerald

This place is very, very good! I was impressed with the way the employees came around to the tables and spoke with the guests. A tip is that there are three lines, usually two will be fairly long while one is generally shorter. All lines serve all foods, so don't worry about jumping into the shorter line.

Marat Zagidullin

Quite cozy and affordable place. Not very healthy food, I guess, but if you have a few minutes and want to eat in a cool place, you're welcome. Quite crowded, quite noisy, but, you know, in places like this you can feel a taste of life. Unfortunately, online orders are not so fast as you would like to. You should write down your name and wait, wait, wait...maybe 5-10 minutes on lunchtime. But everything else is acceptable. Have a good day!

Vivian Pan

Pretty high expectations of this place since a few friends of mine recommended it even though it's considered "fast food" and the expectations were met! This hotdog was worth the wait. The wait was surprising when I first walked in, but the place looks great along with the cheese with my cheese fries.

Arielle Frink

Food was delicious And Burger was made to perfection. Only problem I had was the wait but it was definitely worth it

Eric Cortez

Outstanding!! The Italian Beef was absolutely delicious. This is one of those rare very popular places where the food is out of this world good AND incredibly affordable. They could easily charge double for their food but they keep it low cost, which is awesome when you're traveling on a budget.

Theodore C

Great fast food place, good food and also tap beer (with fresh fries)

Anne Poon

The Italian beef sandwiches ordered were the dry sandwich with gravy on the side. They were scrumptious! So tasty they were as was the whole rack of pork ribs and Greek salad with chicken. Only thing is that you have to be patient during the dinner hour rush at abt 6:30 PM, but well worth the wait!!

Jon Bolton

My first time being able to enjoy this icon hotdog and all I can say is that I wish there was a place where I lived. The atmosphere was wonderful and the staff very helpful. The food was probably the best hotdog I've had to date.

Travis Brimlow

Portillo's was a great experience! Food was great and atmosphere was awesome! This place has a lot of sports history and is unique just to visit! We also had a gentleman draw a portrait of us after we ate! That was great! We rode our bikes here, and would recommend this place if you are in the area or just want venture out!

Daniel Sweeney

Absolute staple in Chicago, serving up dogs, sandwiches, and the Italian beef. Line can be a bit long but completely worth it. They have a pretty good amount of options, but not reason to get to tricky with this, get an Italian beef and don't look back, you will not regret it. Chose toppings of sweet or hot peppers, type of cheese, and a long roll or croissant, then enjoy. Have not had the chance to do every single place around the city, but this was absolutely Delicious. Would come back without a doubt, especially since I did not get a chance to have the chocolate cake shake, which is highly regarded. If you are looking for some classic Chicago Italian beef, stop in.

My Hanitizer

Amazing and a special Chicago treats for the world to enjoy and appreciate. They offer many amazing items and treats from all over but not to forget the dogs, burgers and Italian beef. It's worth the trip and then some. Love the vibe and the culture here that welcomes everyone. Again, you will enjoy this experience and the dog's shakes and drinks are sweet and creative

Chip McIntosh

Love, love, love this staple for the Chicago visitor with limited time. Stamp at least two items on your Chicago foods bingo card in one fell swoop. Can you find better versions of Chicago-style hot dogs and Italian beef? Certainly. But Portillo's is reliably excellent when you don't have time to play food detective. Please open one in northeast Atlanta!

Joseph Middleton

Had a wonderful experience at Portillo's. I went with my brother and we enjoyed two hot dogs each. I chose to go with two classic Chicago Dogs. He chose a Chicago Dog and a Chili Dog. I thoroughly enjoyed mine as did my brother. The lines were long when we arrived, but moved extremely quickly. A great feature here is the massive selection available. You can almost literally order any kind of American food here that you could think of. It was a great stop for an inexpensive meal in Chicago that left a mark. This stop was a unique visit that gave a great view of some Chicago food and culture without requiring a reservation or large check. Next time I'm in or even passing through Chicago, I hope to be able to stop back.

PHX

I visited it on 9/25/19. Ordered a Chicago dog, a drink, and fries. The bread felt fragile and did not look attractive. Once I tasted the hot dog, I was glad I decided to eat at Portillo's. It was a delicious dog and the fries were average, but I was there to try one of their dogs for the first time. Anyone who visits Chicago should give it a try. They have burgers, sandwiches, a great variety of hot dogs, etc. The place was clean and employees were friendly, which was not common in most places I visited in Chicago. Also, this Portillo's loccation is in a way a museum of the City of old Chicago. I really liked the items they have salvaged from different historical sites. I would visit again in the future.

Stephanie Bothell

Loved the Chicago Beef Dog and chocolate cake. The lines are long but move quickly. The menu has so many more things I want to try!

Andrew Richter

Always busy but solid and fast service per usual for Portillos. Convenient location with the beach and Michigan avenue a short distance away. Drive through is convenient but note parking is quite difficult. Especially to sit down. Red line is a short walk though. Outdoor patio is a nice spot as well outside of winter. One of the better choices in the area for great and quick food at reasonable prices. Wide menu with options for many. Even vegetarians.

Cailin Morrison

Lives up to its reputation. Cool atmosphere and delicious hot dogs. Try to go out of peak times so you can enjoy the time there more. But they are quite efficient.

Hay Duray

The hotdogs were one of the best I've ever had but the Italian beef not what I was expecting and the fourth star goes for the cashiers they were really helpful

Joe B

It's more of an experience than good food. The food was just ok. You're getting standard American diet here, hence things might be overly salty or sweet. The restaurant is fun to be in, the service speed is reasonably ok giving the size of the crowd.

Daren Lee

Great Hot Dogs and Italian Beef sandwiches! Too gimmicky for it's own good, which really slows down service. If the service was better it would be a definite go to all the time.

Mike B

Food was great and service was fast! Water fountain would be nice for refills. We wanted more water and the lady gave us another small cup instead of filling my large cup I had already.

Tim Askelson

This place is great, a local landmark with all kinds of sports and celebrity photos and banners. The dogs are the best and reasonably priced.

Nick Sattelmaier

This is one of the places I always have to stop when I find myself in Chicago. The Italian beef is awesome! This location is great because it also has pasta, definitely recommend the meatballs.

James Grant

Chicago dog was everything I wanted it to be. The Italian beaf left much to be desired. Loved the atmosphere and the service was excellent!

Danny Sanchez

Chocolate cake is the best. Chop salad is great and burgers and hot dog's are delicious.

DJ

A must stop for a newbie to Chicago. It was affordable and delicious. It's crowded, but like other reviews mention the line goes pretty quickly. I like the beef Italian combo that was recommend in other reviews, just order like a local and you will enjoy every bite!

Venita Deavers

Was good just a little spicy. We got the sausage and beef combo and we also got the kids shakes. They were very good and the price was very reasonable. I will definitely eat here again if we come back to Chicago

Courtenay O'Connell

Our order was taken by a pleasant young lady who was efficient and knowledgeable. The place was crowded, so we knew the food must be good. And it was. How difficult can it be to make and serve a good hot dog & fries with drinks? We chose a table for two by the staircase to the second floor area which was closed. All of the tables around us were occupied. The decor is old time Chicago, so we had plenty to take in visually while we waited for our food and while we ate it. It was noisier than other places, so we didn’t talk much. My husband heard our number called, and got our 3 hotdogs, large fries and drinks at the pick up area. It wasn’t a cheap dinner, but it wasn’t expensive either. Our hot dogs were good. So were the fries. Nothing was overly greasy or overcooked. My husband is a big fan, and will go out of his way to enjoy a Portillo’s hot dog at home in Tampa. Tonight he relished his plain dogs in Chicago, the birthplace of Portillo’s. I enjoyed my meal, but it didn’t overwhelm me. So if you want a good hot dog and an order of fries, with lots of Chicago ambiance, then come to Portillo’s.

Joseph Penkala

I love Portillo's! When are you coming to Nashville! I go visit Chicago from Wisconsin for a 3 day weekend and eat there 4 times!

miguel chang

This food represents the best of Chicago: Burger

Bruce Barnett

Entertaining eating space downtown with tasty fast food. Great service. Priced right.

Jiacheng Yang

I think this place is overrated. The bread of the hot dog is too soft. The pickled peppers are good. The Italian beef sandwich literally only has beef in it. It can be too boring to just eat that. The hot dog has more flavors. Order online to save waiting.

Cedrick Burton

It was just OK, but I will caveat I'm from Texas. Ordered the Italian beef, wet, and it was definitely an experience. I would recommend getting the "wet" on the side rather than having the sandwich dipped.

VANESSA TAYLOR KELLY

It was very busy, but they move pretty quickly. The food was pretty good. They need to hire more people to clean up and they could use some better organization with seating people. But I guess that is how they do things, I just wasn't too impressed with that. Would I return, probably, but it would be for a pick up order.

Vanessa Weber

If you come to Chicago and don't go to Portillo's, did you even visit Chi-town?!?! This place is great, prices are reasonable and anything you get is delicious!! Of course you should try the Chicago dog and the beef croissant, they are amazing!

Derek Schneider

I reluctantly really like portillo's. They made me wait forever for my order and it took like three employees and a manager to get me an Italian beef and fries, but they were really good fries and an excellent Italian beef. It's a quick Chicago staple. If it's a tourist attraction it's worth it because it's cheap, fast, and good. Go Brewers!

Mark Yazvin

Order their hot dogs or Italian beef and you will not be disappointed.Other food is just regular fast food you can find everywhere.

Andi B

This place was great with the decor and menu choices. I went with another person and there was some confusion where I went to the only pick-up window but hers was ready for pick-up where she ordered. I had my first Chicago dog here and the flavors exceeded my expectations. I only wish the bun was toasted or a more sturdy type since it got soft quickly. I would love to come back and try other items but still get that tasty cake shake!

PaulDoVideos

Great hot dogs and atmosphere. I will definitely be back someday!

HyunJung Joung

Really nice hotdog with good price range. Four hotdogs, one soft drink, one sliced cake cost less than $30 However table wasn't cleaned well.

Gina Kirkwood

Fun atmosphere. Friendly people. Yummy food. Chicago dog and their famous chocolate cake. So good. Chocolate shake too. Mmm...

Brian Smith

Best Italian beef I've ever had. Wanted it dipped in gravy but they didn't. Still the best. Service was weird. No way to tell them I didn't get exactly what I ordered.

Ramsey Carroll

Our experience was great! From the moment we walked in, Mama T took us under her wing and guided us through what to order, how to maximize our visit and took care of us every step of the way. She is so amazing!!! I would come back just to see Mama T, but would also have the Chicago dog and beef sandwich again. The food was great. Thank you Mama T for showing us a GREAT time :)

Kevin Sun

Honestly, Portillo's is somewhere you don't just go because of the food. It's more of an overall experience. Such a cool restaurant that might be touristy, but also is just really unique. The hot dog is pretty good, maybe not the best, but with a nice snap and good crunchy pickle. Definitely doesn't need ketchup!

Luke Saunders

Fun fair of Chicago foods with lots of sports memorabilia hanging on all the walls! NO loitering!!! Order at one counter and pickup from another. Eat your meals, bus your tables, don’t sit around once your finished so you can make way for the next diners.

Josh Burleson

When I visited Chicago I tried this place as some friends recommended it. Seeing how busy it was during lunch rush I assume that it is a Chicago staple. The food was good and I wish I had ordered more. The only drawback is receiving your order as the waiting area is a little chaotic.

Jennifer Ramsey

Portillo’s Chicago dog was delicious! Service was super fast (even though they were busy), the staff was nice and the atmosphere with all the throwback memorabilia was awesome. Totally recommend, Norbert and I had a great time!

Brett Kho

Amazing meat quality on the Maxwell hot dog. Second to none and I've had lots of hot dogs. It's not $5.50 good but worth a go and I wish they provided mustard not just ketchup :/

Scarlett Chicago

Tried a hot dog

Freyr Gudlaugsson

Good hot dog but not the best I had in my life. Still would recommend the hot dogs. The Italian beef was the best.

Mike Williams

The food is great and prices you cant beat. If it's your first time get the Italian beef dipped.

Vicki Cordova

When in Chicago where do you stop for a Chicago dog? Portillo‘s hotdogs is your place. Not only do they have amazing hotdogs but they also have other wonderful items on their menu. Love the atmosphere of the restaurant. Staff was very helpful while we were in line placing our order. This place will be so worth your stop.

Alyson Jackman

Love the atmosphere and the char-grilled Maxwell street polish sausage. Would definitely go back again

Antony Burwell

We ate here during the Fourth of July holidays. We had various hotdogs, all tasted great. The fries and milkshake, awesome. This location was quite busy, but they got our orders correct and to us in a reasonable time. I wish there was a Texas location.

Samuel Waggoner

Where else can you get the taste of Chicago with the best Chicago hot dogs and word has it that the chocolate cake is fantastic too. We went for the hot dogs and you will not get ketchup on it. Chicago hot dogs have a wide assortment of condiments but no ketchup. Fun to eat signature food from a city. Three lines are formed to place your order but they go really fast. Lots of seating inside so it wasn't a problem finding a table. Beverage options are beer, soda etc. Have to experience local cuisine and all the local people we talked to recommended this place for hot dogs. They were spot on with the recommendation.

Anonymous

This was on my bucket list while I was in Chicago. I ordered two hot dogs, one with everything (I was nervous) and one with just ketchup, mustard and onions. Try the hot dog with everything! It was excellent! I wish I had ordered both of them that way. I am also quite impressed with the work ethic of the workers. Great food at a great price!

Scott Zierler

This restaurant came recommended by our tour guide. He said the Italian Beed sandwiches and the Chicago dogs were the best here. I agree they were good, but wholly cow the ordering and pickup process were something to behold. Once you order you are given an order number and told to move forward to a large group of people standing around waiting for someone to tell out your number. It is complete chaos! The food and atmosphere was good though. Lots of memorabilia from the area.

Y Pham

Decent place. Great for a casual get together or when you’re hungry and don’t want to go anywhere fancy

Zero Eure

Had a bad time here- my party wanted to go because it’s so highly lauded, but because I’m vegan and was asking what kind of veggie sandwich I could get since I was told they had something they made for people with my preference, the cashiers were genuinely apathetic and unhelpful. One of the only times I walked out of a line for food because of the service I received. This place is to me, smoke and mirrors and is about as decent as a fast food joint. If the atmosphere is supposed to be so great, don’t think to hard about the staff or service because they’ll take that good taste right out of your mouth.

Mandy Bairos

Excellent hotdogs with fresh buns that will melt in your mouth! The lineups are crazy long so make sure u order more than one hotdog as they are pretty tiny. Fries were hot and fresh and tasted great with the cheese sauce.

Rita Trahey

Ordered a chili dog n chocolate malt shack Chili dog was classic lil messy but delicious. Chocolate malt was ok seemed like it wasn't mixed properly the bottom of my drink was looking drinking straight Hershey's syrup.

Adrian Davis

Excellent place. All their food is spot on. The Italian beef is what got me excited to go in, it did not disappoint. Every aspect is as good as the best of Chicago. Hotdogs are also top notch authentic because they're using the same ingredients that you would find places in Chicago using. It’s a great place and I’m very happy it’s in my backyard. The service is also a notch or two above friendly. This place is a gem.

postoffice cb

Good food but they kept messing up the order. Ordered hot dog, fries, beef sandwich, drink and strawberry shortcake. The first time I picked up from counter, they didn't give me the drink. Opened up bag back at table and cake was missing too. Had to go back for that. Sigh. Maybe if they trained counter staff to slow down and process orders correctly, there'd be fewer mistakes. Large and busy (no, chaotic) with zero supervision. No manager in sight. That said, we really enjoyed the dog and sandwich.

Kyle Lynch

Definitely worth checking this historic place out while in Chicago. Don't expect a romantic dinner here, it is really meant for quick bites. Their polish dogs are to die for!

One More Bite Blog

Good late night dining (though dine-in at this location stops around 11-11:30pm, after that it’s drive-through only). All beef hot dog is a must. Italian beef needs to be with “hot and sweet” peppers, and “wet” (dipped in jus), tasty and filling! Fries are good too with chili and cheese sauce.

Maria Feldman

Drive thru for a quick order. Incredibly fast, open late. The food was above average but the beef was a bit salty. Each person's taste buds are different. Have the chocolate cake, most sinful morsel.

Tori Nichole

get. the. italian. beef. it will change your life, i promise. they also had great onion rings and fries. great price for delicious food! and such speedy service!

Dai-Long Nguyen

best way to describe this place is complete organize chaos. The everything hot dog are amazing. Highly recommended, 3 star is for one of the worker yelling at me for taking a video(snap chat) of them prepping food. He said I am not allowed too. Never had a problem at any of the other location.

Steve Cooney

Really good Italian beef, done Chicago style. Have had it in a long time, since I'm down in Norfolk VA. now. Great food a pretty fast service considering the dinner rush.

Jacci O.

Very cool location with delicious hotdogs! We tried the original, the chili dog, and the vanilla milkshake. All were delicious! They make the hotdogs in front of you which is fun to watch. The staff was very friendly and explained how to order and where to pick up based on what you ordered. Delicious we will be back!

Rhie Azzam

This was the best hot dog I've had in forever!!! This place was super busy and high energy and great if you're visiting or have family coming to town. Make sure and try the pomegranate limeade if it's in season!

Dondré S

The service was great and I like that it was a quick place to grab a bite to eat. It was like cafeteria style get your food on a tray and grab a seat. I wasn't that big on the salad I had(yeah I know.. This isn't a salad place.) the Chicago style hot dogs were good though. It seems to be a pretty popular place though.

Dusan Savkovic

They have best best best Chicago style Hot Dogs! You guys have to visit this place! Absolutely in love with this place. Me and my wife can't wait to come back. Staff is kinda and everything is clean. Amazing experience. I'm so happy I visited Portillo's. And guys don't forget to get a hot chocolate

Tom H

Cheese fries are great - served as a dip. The Italian beef was plain, but TASTY.

Jeremiah Cross

Went here on the recommendation of colleague's while visiting Chicago. It was every bit as good as advertised. I'd hop on a flight from Dallas just to have some more for the weekend.

Michael Bertram

Outstanding. The hot dog exceeded my expectations for a Chicago dog. Chili dog delicious too. Great atmosphere, helpful staff, reasonable prices.

Prasad Phatak

Absolutely the worst delivery I've ever experienced. I've tried now multiple times, and each time they forget components of the meal. When you try to call, you cannot actually get the location, but you get a general line. I've had the phone ringing now for 30+ minutes. I do not want my other components now, as the rest of my meal is cold. I want a refund and I will never order again from portillo's. My advice is you shouldn't either.

allen fuller

We had Italian beef sandwich with hot peppers, Chicago dog and sausage sandwich. Italian beef sandwich was the best, comes with extra gravy which is just right. Chicago dog was good too. Came back again the next day for another Italian beef. Very crazy crowded on a Saturday, not as crowded Sunday. Worth the wait.

SE Stack

Never disappoints. This location has outstanding staff and the entire space is well kept and clean. Food is fresh and nicely portioned.

Quinn Radway

Over-rated dogs. The buns here are always soggy and everything falls apart. Gives tourists the wrong impression. Cake shake was good tho!

Nick Grivas

Food was ok as expected. The polish dog was much preferable to the regular hot dog. Order pickup is a bit of a cluster but I guess that part of the allure.

MaQuala McAttee

The food was amazing. I loved the restaurant and the feel of it. When I was there it wasn't a wait and service Was good. I'll recommend if you are in the area and live Chicago Food.

Taco John

Fantastic food, I had an italian beef with extra gravy and it was everything I wanted. They have free refills on soda and iced tea but they do not have a machine to do it yourself so you could get stuck waiting for a refill. Brought my family here and the staff was very friendly and helpful. As a tourist, this is a fantastic attraction and great place for reasonably priced food.

Katherine B.

We have been going here for years. But my latest experience has me thinking I need to find a better place for Italian beefs when visiting Chicago. Super slow service (waited 20 minutes for food). Received so little beef in our sandwiches we couldn’t see it without opening the bun. I gave it three stars based on past experience but if it was my first time it would have been one star.

Major Hayden

My family and I were in Chicago for a week and this was the absolute best meal we had (and cheapest meal!). The Chicago dogs cannot be missed and the Italian Beef is extraordinary. They also have really good fries. I missed out on the chocolate shake, but I've heard it's amazing. It's essentially a big piece of chocolate cake that they toss in a blender. How could you go wrong?

James Davis

Had an intense experience in this insanely popular spot. Come prepared to line up and jostle for position at the pick window. Full contact Chicago hot dog experience.

Maggie Cortada

It was alrighty. Not what I expected. The hot dogs was just a regular hot dog that you buy at the supermarket. The pasta was pretty good. The restaurant is very busy. There was only one register working which made the line huge. There are different sections inside the restaurant depending on which type of food you want. Not impressed won't return

Rhyana Welch

We are here on our first night in Chicago and it didn’t disappoint. My hot dog was great and my husband loved the Italian beef sandwich. I would love to eat here again on our next trip.

Fe Dal

A tourist attraction for Chicago style fast food. They have a couple of locations. very big organized w/ a lot of flashing Neon Lights prepared for big volumes of visitors but this was the biggest let down in taste I have encountered in the city. I tried 2 Flagship sandwiches1-the Chicago style hot dog: it had a tough shell around it that I never tasted in any hot dog in my life so that gets a zero from me,2- Italian beef which is the must try in Italian restaurants in Chicago was a mush of shredded beef, does not have the the look of texture of thinly sliced roast beef. Come and try other things on the menu that would be my advice.

Shelby Clara

Awesome! Came in a gentleman recommended a sandwich to my husband and he loved it! Came for a Chocolate cake shake and left with an awesome experience that we wont forget.

Jess Colopy

They're always so efficient at getting people through, and super friendly. Even with the longest lines I've never waited more than 10 minutes from entering to walking out with my food here, with it still super hot and fresh. Somehow they manage to do this and the dining area is still always impeccably clean!

Chui Ming Tang

Had high hopes for this. The ambiance is nice, an old style food court, and the wait was short. But it just tastes like a hot dog with pickle. The pickle is a little overpowering. Hot dog doesn’t doesn’t have the snap and the buns aren’t toasted. Was not bad but not a must try for me.

Mark Miller

Portillo's was awesome. Had a Chicago dog, a chili cheese dog and fries. They were all delicious.

Frieda Evaskis

What appears as sheer chaos (ordering and getting your food) soon turns into a great tasting experience. The Chicago dog made with Vienna beef hotdogs is to die for. The Polish sausage was one of the tastiest I've ever eaten ...and the 'world famous' chocolate cake really should get that award if it doesn't already. One of the best places in Chicago to eat and something you shouldn't miss. Wish we had had more time to go back again!

Ken Burnett

I'm not a hot dog fan, but this is the one to try in Chicago. Other food options also available. Great atmosphere and high quality food. Definitely returning next time I'm in town!

Mica Radu

Chain restaurant that’s lost it’s touch. The Italian beef was dry and not at all what one imagines. Onion rings were good though so there’s 3 stars.

Fernando Colon

It was a long wait on the drive thru ..busy night but my order was correct and it was delicious...

Jenn Hansen

The polish and Chicago dogs are very good. And the eclair cake is to die for. The fries are just blah. I would’ve spend the money on the fries, just get another dog or more dessert. I used grub hub and it was mostly a good experience but they didn’t give us our chocolate cake we paid for. So sad. Overall a good experience and the dogs are amazing.

Chip Haver

A chicago tradition Sense we were from out of town we had to get the Italian's beef and the Chicago dog There is a lot of history here and it's a very busy place with very good service

Mz.DejaVu1017 A&R KARTEL1017 D BLOCK MEGA MUZIK

My pregnant sister arrived from New York and announced that her and the baby were craving Portillo's. So im happy to announce, Mommy to be and baby were A+ satisfied.

The Elephant Man

Always phenomenal.... always. Great beef and dogs. Super impressive by an employee running around giving supplies to guests and resetting tables ... if I could have given it more than five stars I would have because of her.

Wien Chan

First time I came here was for the hot dogs and they were amazing. The second time one of my friends recommended the ribs... And they did not steer me wrong. The ribs are one of the best I've tasted, very juicy and just the perfect amount of seasoning. The meat just falls off the bones. Would highly recommend this place for both the hotdogs and the ribs.

Gregory Dettloff

Some of the best hotdogs I’ve had in a long time. This is great food no matter what you get. The milkshakes are incredible as well. It’s also a fun atmosphere to spend some time in with a crowd. I would highly recommend to anyone and I definitely plan on coming back sometime soon!

SJP

My Italian Beef was a soggy deliciousness masterpiece. Thank you for the amazing sandwich! Excellent Service & Speed! I be back 1000x!!!

Roni Met

Not as nice as some of the other Portillo’s. Fairly typical experience except minus 1 star for: SLOW service, just barely warm fries, and a chocolate shake that only had 1 pump of chocolate in it, if that. I would rate it even lower if the staff were not so pleasant and the actual flavor of the food weren’t good.

Adam Phelps

Best hot dogs in the world!!! Chicago should be famous for those ,not pizza ..... Chico's pizza in moses lake ,wa. Is known for the best pizza!

R S

Consistently awesome. I have never had a bad encounter with an employee after hundreds of visits.

James

Very busy. And chaotic. Wasn't clear when we'd get our drinks. Had to go ask for them otherwise they would have forgotten it seems. Good food. Decent prices.

Lucas Vonkampen

It was terrible, they didn't even get my order right and they charged for what I didn't get. Ordered chocolate cake for my son's birthday and didn't get it paid for it. Order a cheese fries no cheese but I paid for it. Very disappointed go there a lot not anymore

Mārtiņš Belte

Why even bother visiting it? Hot dogs were small to fit the price and while they had their own little touch, Circle K makes just better, bigger hot dogs in my country. Place is packed too with long lines. Interior was good. The place was still good, make no mistake, just don't come expecting anything outstanding hot dog wise.

Gwen MCG

I don't get the whole love of Portillos. The food is OK, slightly better than other fast food chains. This location is super busy but they do a good job of getting you in and out the drive-thru quickly.

Dustin Roberts

I came on the recommendation of friends to try something distinctly Chicago while we're visiting. We LOVED the food! The environment if fun, the people are super nice, and despite how busy it was, ordering was easy and food came out fast. Well done!

Kara Mobley

This place was so huge!! I couldn't believe how big it was on the inside. And the staff have it going on! They run like clockwork to get your order and the food was awesome

Jaclyn Menendez

How is this as good as it is? I don't understand and I don't care. Even if you're normally picky, get the original version of the hot dog! Don't fuss with it! It's perfect and everything works together in artery-clogging harmony. The fries are always fresh too. One of my favorite Chicago traditions!

Andre Cotto

One day they need to make it so when you're doing a review for a restaurant it's broken up into Stars for different things you're looking for when you go to a restaurant. Anyway I came here because it was recommended for my first Italian beef sandwich. Wow! I don't know if they make this better somewhere else but I have to say for my first time it was great! I would definitely return, but now from experience I have a better understanding of how this place works as far as ordering and getting your food. I suggest they have someone at the front door to greet people and ask them if they have been there before so they can tell them how it works. You first go into the restaurant and it kind of looks like a cafeteria, you go on line to put in your order, the menu is spread out around the ordering area. This makes it hard to know what you want right away. The line can be short and very quickly get very long but the cashiers are very exceptional and the line moves very fast so try to have your order ready by the time you get to the register. I had a Italian beef sandwich with sausage combo and a chopped salad. Like I said very good food, the salad is a meal and itself, it has everything but the kitchen sink in it. Not a vegetarian salad and I loved it! After you put your order in you pick up your sandwiches in one place and your salad in another place. And they also have a separate line for online orders and Catering pick up. Enjoy the chaos but bring your family and have a great meal.

C.J. Mathis

Had Italian beef for the first time. It was tasty. The bread was a little soggy, but a native told me you should specify the dip level to have dry bread.

Jayda Wesson

Delicious burgers, hot dogs, pastas and who can forget desserts? I ordered the cheese fries with a Bacon Cheeseburger and strawberry shake when I went to visit for the first time

Jonathan Carter

Yellow mustard, neon green pickle relish, onion, tomato, pickled giardiniera peppers, a dill pickle spear, and a dash of celery salt make a hot dog come from Chicago. NO KETCHUP! The most important ingredient, however, is the Vienna Beef hot dog, because it is all about the snap of the dog. At Portillo's you get authentic, delicious hot dogs. Wash it down with a beer, and you have a meal.

Thomas McDonough

This place is definitely a Chicago classic! I ordered the big beef sandwich with a sweet peppers and mozzarella cheese, large fries and a tamale. What an awesome lunch!!!

Scott Huang

Atmosphere was cool, I liked the old feel of it, huge problem was the waiting, the place seemed super inefficient. Was waiting for simple hot dog, fries and a shake for almost an hour. The hot dog was really soggy probably from sitting around. There was several drinks sitting around and no one was trying to figure out who the drinks belong to. The pasta that I tried was alright.

John Plomin

Always some of the best food in Chicago. No matter what you get though, You HAVE to get a Chocolate Cake Shake. It's a must in Chicago like Chicago style hot dogs and chicago style pizza.

Tim Dog

Great hot dogs but don't bother ordering specific toppings because you're not getting anything close to what to what you ordered

George Ruiz

I have eaten here twice. Chicago Hot Dogs and Italian Beef Sandwich. It was ok, not outstanding. I like the atmosphere though. I’d recommend it. Prices are a bit high but not bad.

Christopher Boron

The toppings make it. Man, it's good stuff. I had some dogs and half of a steak something or other that was incredibly moist. It was incredibly busy, so try going not during peak times. The drive through was not fast at all. 4 dogs, 1 notPhillysteak guy, some fries, something like 25 bucks.

Davi Lyra Leite

Portillo's has the best burgers of food chains of similar price, in addition to their famous hot dogs. This specific location maintains the traditional architecture and interior design with themes from the early 1900s, especially the old style gangsters. These two elements make for an enjoyable place to have a burger, a hot dog or even a pasta (as Barnelli's is located in the same food court).

Derek Gantt

Really enjoyed my first Chicago-style hot dog! The jumbo dog was big and flavorful and the pickle and pepper complemented the meat. Fries were good, too. (Got it to go.)

David Worrell

Only did the one star so I could leave this review. Food was good. However, when we got up to leave, my wife noticed her purse was open and wallet was missing. Manager pulled video footage and showed 2 gentlemen without any food sit down behind us and watched it happen. Stressful and sad. Was visiting from Boston and was recommended by friend. They have security on-site. But, he was sitting behind a table as soon as you walk in and not actively patrolling the premises. Visitors beware. Posting this in hopes this doesn’t happen to anyone else.

Tyler J

This hot dog was incredible. As someone who is just a ketchup and onion guy, this hot dog was outrageous. I had to take off the pickle because it was just too much. The actual hot dog was amazing. It had the natural casing, so you get a great crunch. The neon green relish, mustard, tomato combo was an awesome tangy contrast to the really meaty flavor from the actual dog. The bun was nice and steamed so it just melded everything together in a nice way. While I didn’t get a salad, the salad bar looked clean and stocked with fresh veggies so I wouldn’t hate it if someone brought me a salad. The whole era sets are cool, but I also don’t think more seating would be a better move. Awesome place and food here though!

Kyle Dettman

Amazing. There are a bunch of things here that are Chicago specialties that I've never heard of and the decor of the place is like a TGI Friday's, but with actual Chi-town artifacts. If you're visiting the city this is a can't miss. Try the Italian beef, you won't be disappointed!

WPG Steven

The Italian beef sandwich with Italian sausage and peppers is delicious, what's even better than that is the delicious lemon cake shake. In Canada we dont have cake shakes so this was a pretty special moment for myself and my friend. The thickness, texture and flavour were perfect. This is definitely a place I'd visit again when I come back to Chicago.