You will see the information of people who buy the products and services of Bruegger\'s Bagels (Coffee Shop) near to the state of Illinois.
To this day the business has a rating of 4.2 over 5 and that rating is based on 173 reviews.
As you can see it reaches an reviews average is very high, and it is based on a very large number of scores, so we may be quite sure that the evaluation is very reliable. If people have bothered to value when they are satisfied with the service, it works.
You know that we do not usually bother to write evaluations when these are correct and we usually do it only if we have had a problem or incidence...
This Coffee Shop corresponds to the category of Bagel shop.
Great selection of bagels (being a bagels place thats cool), tons of options for tea/coffee, and if the weather's fine, you might just wanna grab a bite and drinks and sit outside and watch people.
The place is nice, warm and welcoming. No line (11am), service was great. Coffee was above average. The food was served quickly. The bagel sandwiches had too much mayo (Crispy chicken) and cream cheese (cream cheese bagel). The bagels themselves were good. Bottom line - not the best breakfast in town.
Expert service by Brian! I called within 30 minutes of their closing as I was driving from Des Moines for Chicago. We enjoy Bruegger's Bagels but there isn't a Bruegger's in the entire state of Illinois so I wanted to bring a treat home to share with my wife. Brian set aside an order of Everything bagels and stayed open a few minutes after closing waiting for me. That's customer service and I really appreciate Brian for making it happen. I wish there was a Bruegger's Bagels near us...with Brian! Thanks again, Brian.
I love this place! Great food, good coffee, even a bit cozy.
Always fresh and and made to order sandwiches. If Q makes your sandwich it's guaranteed to be amazing!
Love the bagels and cream cheese
Fresh bagel, polite employees.
Love this place, Been going for the last 7 years and it just keeps getting better n better
Yummy bagels.
Food was perfectly fine, just what I expected. Good price and good taste; however, feels like its heavily understaffed. Also, a sign that says, "order here" would be nice as well, because previously, we had to order in the beginning of the line, and not at the register. (prior to remodelling)
Good service and good food.
These are the best bagels in town my ghhisel
Slow service during the times I was there from 12:45-1:30pm They also don’t brew fresh coffee when it’s finished. The bagels are still awesome, though. I just wish the service was better, this makes me not want to come to this Bruegger’s.
The bagels weren't good and they don't even warm them up or ask if we wanted them warmed. Plus they added way too much cream cheese. They are overpriced and the Carmel macchiato I order was disgusting and almost $5 for one smaller than what I get at Starbucks.
The service is very friendly and the food and coffee are good.
Excellent bagels, zero complaints. Decent prices and good service. Wonderful 12 grain bagel, egg, and cheese.
I fell in love with this place amazing food
Food was good but pricy
Never made it here.
Standard brueggers
Excellent bagels. Expect a wait at peak hours.
The food was great. The staff didn't seem to know exactly what all was on there menu.
great and friendly staff
Since when don't the bakers put a piece of paper down to prepare your bagel on?? I thought they always did that? Seems like a good idea to prevent your bagel from tasting like the last one prepared! I had one today that had red onion all over the bottom of it and last week my bagel had sriracha sauce on the bottom. I would like to see this done this from now on!
Heaven for my taste buds.
Great experience! Store was very clean, the employees were really fast and friendly! Highly recommend this location!!!
I've always loved brueggers.
Best Bagels this side of town.
Yummy bagels. Great sandwiches! Not a great parking lot.
Western on everything is all you need in life
nom nom nommy
The coffee is good and the bagel sandwich I had was fantastic.
It was fast and easy.
The staff is great and the bagels are fresh.
Yummy!
Great place good food
Tried to go there to pick up a dozen bagels (unsliced) thrown in a bag thirty minutes before closing time and employees had already locked the doors.
The options, the cream cheese, the flavor explosion, all of it... Amazing! We knew when the parking lot was full and the line long that we'd picked a good bagel shop and we we're not disappointed.
Absolutely the best bagels in town
Excellent!! I was so surprised. Alot more than the typical bagel and cream cheese joint that I thought it was gonna be!
Yummy quick meal
Amazing and the manager knows his regulars!
Good breakfast food, and good place to do business!
Windows where clean. You can tell a lot from how clean a place is.
I love this place, wish it was open longer hours.
Was ok could be better
Great flavors and prices! I wish they had more locations!
I love Brueggers and was so excited to eat here until our experience Sunday. I wanted a plain bagel with veggie cream cheese and salmon on top, instead since they were out of plain bagels (?) I ordered a sun-dried tomato bagel instead, but they gave me a salmon bagel, which is just plain cream cheese and I cannot stand capers that was included on it, but that wasnt even the worst part, before chomping into it, i found a dead FLY!!!!!!!!!!!!!!!! I will never eat here again. Sorry, one fly does it for me along with not getting what I ordered.
Leonardo di vegg I e was very good.
Love the bagel breakfast sandwiches.
Good place to visit. Good selection of sandwiches and other food items.
Madeira brueggers is the best!
Have been coming to Bruegger’s Bagels for years. Honey Wheat bagel with honey walnut cream cheese. Staff is always friendly and the restaurant is always clean. I’ve always enjoyed watching the bagel making process through the window.
Long line
Bestest pumpernickel bagel around!!!
Probably my favorite breakfast spot. People are polite, food is good. It can be a bit pricey but it's worth it.
Love the many sandwich bagel options and the soup and location!
Good fresh chewy bagels. Right on the corner of a major intersection. Google maps may want you to go around the corner to get there.
One of my favorite places to stop! I wish Bruegger's would come back to Chicagoland!
Very friendly and they have the best jalapeno and cheese topped bagels
Great bagels, long lines
Bring your coffee mug for a cheap refill!
Great sandwich and soup for lunch. The staff was rushed but friendly.
A decent, clean bagel.
Awesome
Excellent, food was great.
best smoked salmon bagel ever! great food great service
Sausage egg and cheese on Asiago parmesan bagel is amazing.they perfectly pepper their eggs
Great bagel but the fact that you want over 2$ for a water everyone else would charge 1$ for thats bull wont come back ever!!!!!
The bagels aren't special and they often skimp on the cream cheese/toppings, but it'll fix your bagel cravings.
Great breakfast bagel sandwiches and coffee!
Pretty nice
Bagels are so good here
I love their bagels and cream cheese.
We almost passed by, a little more signage? Weren't greeted when we entered, I understand that its busy but acknowledge your customer . Food was very good, but no flavors for coffee creamer.
Some good bagels
It’s a wonderful bagel place and have great food, but they close too early and that is not right, if they say they close at 5 then they should close at 5 not 4:50
Love their bagels, service is always on point. The store always looks clean.
Come for the bagels. A lot of other reviewers have spoken about the other options here, but I only come for the bagels and for that, Bruegger's get a full 5 stars. I love the displays and the bulk purchase discounts/deals. Great selection of options, and the bagels were very fresh. Haven't tried the other sandwich options, but I probably never will (I'm the kind of person who only gets drip coffee at Starbucks - used to be a barista and have tried everything before - I stick to what a place is best at). Bought the baker's dozen bagel deal - got every bagel I wanted. Tried the bacon scallion (great stuff), and the lite cream cheese.
Very tasty bagel sammiches'. Friendly service and a good value.
Tasted very good and much bigger selection of bagel sandwiches than years ago when I was there.
Great location, atmosphere and bagels.
Service is a little sharp, but it's just like the soup Nazi in NYC it's great food but don't dare suggest anything different from the way it's on the menu!
I had a green tea there and IT WAS AMAZING. I loved it to bits. i had to go back twice in one day to get the tea. The prices are kinda heavy but the food is worth it by a mile. But one girl behind the counter kinda made it seem like i was bothering her when i was trying to order. it made me feel bad but i guess oh well
Very good food
It's a place just for a good quality bagel or snack
The staff is REALLY nice. Great way to start your day.
Had amazing food, gal at the counter could have been more courteous and patient. Saw her be pretty short with everybody she served, myself included. Hoping it was just a bad day =/
New customer. Yummy bagel but lacking customer service, bordered on rude. Watching guy put cream cheese I asked for "just a little more" instead of communicating with me he doubles the amount(I threw most of it away, was waaaaay too much & discusting) and tells the cashier "double cheese" I'm standing right in front of him,is it unreasonable to ask the customer if this is what they want? He never looks up from his workstation much less make eye contact with me, was like i was bothersome for him. I was the 1st customer of the day, good luck to the rest of his customers.
The bagels and cream cheeses are the absolute BEST I’ve ever had, Nothing compares. However, newer employees that have been hired recently are VERY rude and have no class at handling customers. It’s very disappointing that a place with such good food and business allows employees to give an attitude to regular, well paying customers. Very poor in the service sense. Some employees even seem annoyed you interrupted their conversation with other employees. Sad.
Delicious! Super friendly staff and a fun viewing window.
Good sandwiches on bagels available here. Always quiet and friendly staff.
Bagels are very good, coffee is nice, but when I asked for toasted bagel, it was burned.
Great soup a little pricy.
Good fresh food fast!
Awesome people working there!
Close to my home. Bagels are tasty, but watch for hair on your bagel, workers do not wear hairnets.
General manager made fun of an employee In front of me and the bagels were under cooked
Close to downtown, great tasting bagels and variety. Free wifi!
Workers slow especially for a weekend morning. Order incorrect. Food good.
Always fresh. I went alone and read the paper and relaxed in there lobby. Nice, cozy dining.
It's fine. Panera is better
Not all Brugger's franchises are good, but, this is one of the good ones. (The one they used to have in West Des Moines was slightly better.) I visit it when I visit my kids. I was born in Manhattan and also lived in NJ, Bronx, and Brooklyn. The closest I can get where I live now is Panera, but it's not a real bagel. I order bagels by mail from NY, Boston or Toronto. They're not as fresh but at least they're bagels. Too bad Brugger's doesn't ship.
Always great food
They run this location very well. The food is fine and you know what you are getting every time, but the staff is very friendly and do a great job.
Nice employees, especially Maddie. Good food and your the chai tea is awesome!
Fantastic fresh bagels, all flavors and varieties. Very good customer service.
Quick, stop for bagels and sandwiches.
Great bagels. Gotta change up breakfast once in a while and get a breakfast bagel.
Good food, and a great place to Study
Okay
I really love this place, I'm always there for lunch and they have great service. Their food is amazing! It's a really trendy and clean place to eat, I really enjoy eating here, everything about this place is amazing!
Fresh bagels are delicious, and the service is great! Amazing place!
Stopped in for my very first time as wasn't disappointed! Quick friendly service, being my first time, the girl behind the counter made some suggestions since I had no idea what I wanted. I tried the wheat bagel with jalapeno cream cheese, and it was a winner! Grabbed a bag of chips and a soda, found a seat and enjoyed my bagel while catching up on some Facebook posts using the free WiFi. Would definitely recommend and I'm looking forward to coming back and trying some other options! Thank you for the great experience Brueggers!
Normally, whenever I go to this location, it's a fine experience and I get exactly what I order. The staff is normally very friendly and always greet me as a customer when I walk in or come up to the counter. Today, all of that went out the window, with the people who were behind the counter today...I didn't catch the name tag on the girl at the register, but the other young girl, she didn't even HAVE a name tag on. Whoever she is, she was the WORST!!! I walked in, and two old men just literally stared at me for the whole time I was there. (As I was leaving, I muttered, "take a picture, it'll last longer.") when I came up to the counter, instead of being greeted in a friendly tone, all I get are snotty glances, in between whatever the two girls were doing, as if I was interrupting them, and 30 full seconds of them COMPLETELY IGNORING ME! Outraged, I politely tried to flag down the one girl so I could just order a stinking bagel and coffee. That's all I wanted, honestly, it's not that hard. I could have gone back there and done it myself, and I would have been 30x as fast as what they were. When the girl at the counter and I finally made eye contact, all she said was "order whenever you're ready!" Wow. No hi, hello, how are you, GOOD MORNING?!? It is not that hard to be a human being. I get it, customer service is frustrating at times, and people suck, but it's not that difficult to be a person and treat other people with a little RESPECT! I ordered my bagel and she proceeds to not even toast it, put minimal cream cheese on it, and ask "is that all?" Like I'm the biggest nuisance in her life. Most bagel places, ALWAYS ask if you want your bagel toasted. I work for STARBUCKS and we're even supposed to ask people if they want their bagels toasted! Brueggers is a bagel place, most people want their bagels toasted, especially in the morning. I was so pissed off that I didn't even say anything, paid, and left. I hope these girls get their crap together, or get fired, because brueggers is a great place with great food, and they shouldn't ruin it for everyone else!
Bagels were fresh and good ...
My favorite bagels
Good bagels (and good selection of bagel flavors - try the rosemary olive oil) and bagel-based sandwiches, interesting seasonal coffee selection (french toast coffee sounds like it wouldn't be great but turns out it's pretty good). Extra seating upstairs.
Tasty bagels in a hip environment
Fresh bagels. They sell 'em, you eat 'em.
Not the best costumer service. I said how are you? They didn't answer. Bagels are good, but I like more einstein bagels, more variety and flavors!!
Very nonchalant bagel place
Friendly place. Affordable. Very close to the Diag in case you need to grab a quick bite. It has a nice sitting area upstairs.
Best place to enjoy bagels in Iowa City.
Best kept secret. While you go to Panera and Star$$$$$, BB is a Diamond in the rough. For the Vegetarian and Pescotarian the menu favors you. I like the fact of seeing the bagels cooked on your way to the order area. As long as BB is in buisness, ill be a customer.
Great Bagels!
Tasty bagels and coffee
Good bagels fast friendly staff
Very nice bagel/coffee shop, the entire staff is friendly and helpful, your food is prepared very quickly while still ensuring quality, and it has a great "feel" to the whole restaurant.
Great staff always busy.
BEST BAGELS EVER!!!!
so good
Yummy
Best food I've had in a long time
I have been a fan of bruegger's bagels for about 12 years now. I have never had a single bad experience here. The workers are always very friendly, the bagel sandwiches are fresh and made to order. I am a huge fan of the Western bagel, which comes with an egg and green peppers, red peppers, onions, and some sort of chipotle sauce. It's just about the only thing I order because I liked it so much. The coffee is good, it is Caribou coffee now. when we went today, the restrooms were clean, and the dining area was clean. The service was fast, and the food was good as always.
Good bagels, a bit pricey.
Good bagels. Pleasant staff.
Place is always messy, busy, and staff is on their phone. Don't bother going here.
Great!
Great smoked salmon bagel
The bagels are amazing and the longest wait i have experienced is 10 minute.
Bagels and bagel sandwiches are great.
Yells at the customers for traditional wares. Over cooks the bagles and cross contaminates between allergens such as penaute butter and mayo.
Good bagels.
Very good food, great customer service
The only bagel to get in Iowa City.
I love going in there. The manager cracks me up. I've been sick the last 2 months. He asked me where I've been. Made me feel special. Thanks guys. You're all nice there.
Have a western sandwich with 12 grain bagel and a hot home blend regular size coffee. It was okay. The amount of food was not enough as a breakfast for a male like me. Coffee was also an okay.
GREAT PLACE STAFF AND ALL. Bagels were so fresh,buisness very clean and inviting. Best Bagels and spread I have ever had!
Great food
The bagels are great. The only complaint I have is that the amount of cream cheese that is put on a bagel is inconsistent. Yesterday I was very disappointed when I got in my car and found my bagel had barely any cream cheese at all on it. I was on my way to work or I would have gone back to complain. It was dry and hard to eat. When they put enough cream cheese on the bagel, it is very good!
Fast friendly service!
I actually love this place and I don’t come here nearly as often as I should. The service was great, I don’t remember her name but the girl that helped us was really sweet! They have good prices and a pretty decent variety on their menu too.
Friendly fast staff. Good bagels.
Great food and service
Closest .you can get to new York bagels in the midwest
A quick place to get a delicious bagel sandwich.
Fantastic food with friendly service!
My husband and I love this place. Good food and inviting atmosphere make for a very nice time out.
They charged me $1.99 for a small fountain drink and filled it TO THE TOP with ice. I got 4 oz of soda at most for $1.99. The sandwich was okay, but I won't be back.
The staff is always prompt and cheerful. The bagels are always warm and delicious. I recommend trying whatever bagel sandwich they're advertising as it has not disappointed yet.
Horrible staff
Wouldn't recommend employment. Workers are full of drama, creates unpleasant work environment. Poor chain of Managers including District & beyond. Failed to file incident reports for injured employees to avoid "getting in trouble". Alot of shortcuts being made to produce product including boiling bagels in soup warmers when kettle is broke down . means the bagels aren't at correct temp to bake. Not following proper slack time for dough meaning its not ready to boil let alone bake but theyre still serving these bagels to customers . Theyve also knowingly and irresponsibly served expired cream cheese to guests .
Great staff and friendly great food.
Consistently excellent and delicious. Bagels are for real and have all the characteristics of actual east coast bagels, particularly when fresh. Soups, coffee and such are at least above average. Recommended with enthusiasm.
I called Bruegger's and ordered two baker's dozens. They asked me when I would like to pick them up. I said in ten minutes they laughed and said give us 15. They were ready as promised and with a smile on their faces. Always the best bagels and great service. Thank you.
Great bagels sandwiches
Amazing Bagels are friendly service
I would like to recommend this place to everyone, the prices are reasonable and the food was great, the restaurant is clean and staff friendly, I see families, couples and singles meet here, I had a Bagel with cream cheese and COFFEE, YOU CAN GET SANDWICHES, SOUPS AND BAGELS WITH CREAM CHEESE, SALADS, POP AND ICED TEA WITH DIFFERENT COFFEE DRINKS, THERE WAS NO WAITING, BUT USUALLY 10 MINUTES TO 15 MINUTES.
For breakfast, this has amazing bagels.
Good place for breakfast, fresh!
Stopped for a bagel breakfast sandwich during the art fair. Hit the spot. Prices are in line with similar places in AA. More seating is hidden up a flight of stairs (bathroom too). Only complaint was a very inefficient use of space for order and payment - with everyone ordering and paying at the register.
Nice warm place in the mornings!
Expensive but perfect. They have a great lounge area upstairs. Great for studying or that right before class break. Try the salmon, and don't forget a bag of yesterday's bagels on the way out (cheap).
The team at Brueggers had some new staff today. They were excited, engaged and upbeat. Made a good breakfast sandwich as well. Seemed like they may have been folks home over break from college.
Love their bagels! Makes grocery store bagels sick.
Bagels are good. But stop serving high price snapple beverages.
had to specifically get bakers dozen to bring back to houston with their excellent cream cheese mixes.
I placed an order for bagels in the morning to be picked up in the afternoon, I was told the order would be ready by 3:45. I showed up at 3:30 to get the order and they were closed with a sign on the door saying they'd "ran out of bagels." I didn't receive any courtesy call or notice till I arrived at the locked door. What's the point of taking orders if you don't make any attempt to fulfill them? This isn't the first time I've had problems with this Bruegger's--they're unprofessional and poorly managed.
Awesome bagel
Bagels are fresh daily everything is just great
Amazing
Great bagels
Awesome bagels, nice atmosphere
Amy, the manager at this location, is awesome. She seems like she really cares about giving customers a positive experience and also represents Bruegger's in the best possible light. I always like coming in to this location just because Amy is so great!
Great bagels and the sandwiches are delicious
The management and staff is amazing! Clean, friendly and the best bagels.
Good place to get freshly made bagels and a variety of sandwiches and drinks. And coffee as well.
One-star review because your hours are currently inaccurate. Showing up for breakfast and realizing that you aren't going to get any is not the most fun way to start what is otherwise going to be an awesome day. Please update them online. I'll update my review if you do so. The fact that the summer hours are only posted on your door makes me wonder if you guys are just slacking and don't want corporate to know. For the record, I've generally had positive experiences here. Except that one time you asked me to only have one egg on my bagel because you guys were running low was weird. I would not agree to do that again. Eggs aren't all that rare, nor is your restaurant, so it seems like it would have been easy for you to give me eggsactly what I wanted.
While the bagels can be really good, it doesn’t usually work out that way. You’re often left waiting for someone to come take your order while you watch them goof around in the back. Then they’re too interested in their own conversations to interact with you or get your order right. I used to be a big fan and even work here a number of years ago but the last year or two I’ve never had good service.
Never disappoints
Best bagels in the Midwest! Just my opinion.
Awesome staff, visited a week ago and the bagel broiler went down and they were bustin butt getting everyone taking care of, and didn't use the major issue as an excuse. Love the Western Breakfast sandwich. Great work by this staff and great food!
Service was fast and friendly! Hadn't been in for a while. Yum! Great to be back!
Their food is so good and they're always very attentive to how I like my sandwiches made
Excellent food, fast service. Love their 5 cheese bagels.
Second time coming here during the Art Fair in Ann Arbor. Bagels were nothing short of fantastic. Breakfast sandwiches and lunch sandwiches were excellent. Coffee was good too. Definitely eat here again
Disappointing! I’ve been here numerous times and have ordered single bagels, breakfast sandwiches, and coffee and have had all of these things messed up almost half of the time! Some of the staff do a great job, however many others seems extremely uninterested in doing their job properly. I’ve had lattes with no espresso (yup, just milk), been glared at for taking back a breakfast sandwich that wasn’t supposed to have cheese on it, but did (sorry, I can’t have cheese!), and been given the eye-roll for coming in 20 (yes, twenty!) minutes before close as if I was coming in with 30 seconds to spare. When they don’t mess up, the coffee and bagels are pretty delicious.
Delicious bagels, but they stop making bagels well before they close. It's disappointing to face such meager choices
Friendly staff and great bagels
I should have never left New York
great blueberry bagels! they were out of the bagel i wanted at one location, and so we had to drive to another. they gave us 2 free bagels because we had to drive to another location. so nice. great customer service! ❤️
I ordered a Caesar salad. They forgot about my order and it took 17 minutes to come out. When I told the cashier about this, I thought they would discount my order. Instead I received a sheepish ‘sorry’. I’m disappointed by this service.
Their Cinnamon sugar Bagel is Crazy (really good)
This place used to be great and now the customer service sucks. We went in there with a family of 5. From the moment we walked in all we got was rude behavior and attitude from the employee. The manager was no better. After the employee refused to listen to the way that we wanted them and refuse to be aware of allergies we left, then we chose to call back and complain to the manager and got a severe attitude from her about the fact that we should just expect that. This is not the way any company should be.
You can't go wrong with boiled and baked bagels. Service was quick, food was great. Just wish they didn't have drinks behind the counter.
Had the new turkey slaw sandwich. For $7 you'd think there would be more than one piece of turkey, one piece of cheese and some slaw. Tasted good but geez, how about some meat? Won't order again.
Great bagel sandwichs
Yummy
Good food.
Fun and helpful staff giving recommendations and excellent service. The recommended sun-dried tomato with eggs and sausage was a hit.
Used to come here multiple times a week for a while, about a year and a half/two years ago. Service has seemed to gone down since then, and the shop seems understaffed so there will be some waiting time. In January 2017 alone, I came in on multiple occasions to find staff behind the counter taking care of nasty cleaning duties during the middle of customer orders - even after they put their food prep gloves on! I'm not a stickler about, for example, a piece of cheese touching the counter then going back in a sandwich; but handling cleaning chemicals and then immediately putting together a sandwich afterwards is a big no-no. I won't be coming back to this location because I think that's quite unsafe. The bagels and sandwiches taste like how they did when I first started coming in, and the facility is pretty well-kept; +2 stars. -3 stars for the quality of service, improper training/management for the sandwich makers, and potentially serving unsafe food.
Out of literally every bagel and the staff are incredibly rude. I can't tell you the name of the employees because they don't have name tags on.
Best bagels in Iowa
Good bagels but their kettle breaks down often causing limited selection as they have to pull supplies from another location.
Friendly Staff! Always good food! Love using the app for free items and coupons!!
I rarely go here. Stopped in recently to get something on the way. $5+ for one bagel with cream cheese and a teeny tiny orange juice. Suddenly realized why i never go there.
Decent bagels; mediocre customer service.
Thursday 25 min. before the store was due to close the male employee starts complaining after serving me that I wanted to pay for my order before he waited on the next two separate customers that come in after me! He's the only one working & why can't I wait for him to make sandwiches for next 2 customers? I'm stunned as I'm holding a 3mo. old baby & a 4yr old little girl. Was I wrong to say something? Because I did, first off you complete each customer from start to pay before going to next customer, (unless there are two employees working )2nd, scheduling @ Bruegers in Maderia, Ohio is not my problem. If the business was open for 25 minutes longer I think it's fair to expect to get service! I'm not asking for great service, just complete service!
Crew not as pleasant and talented as it used to be..
Good bagels for our family!
Excellent cold brewed coffee!
Great food
The iced coffee tasted like they substituted coffee for ground up tree bark Bagels were good though
Great breakfast stop
I get bagels here often. Love the Rosemary and olive oil but they are often sold out. Service has depended on my cashier.
Great beagles
Love the variety of sandwiches you can come up with.
This review is based on the experience I had today. I have been coming here every Friday and ordering a Route 66 for months. Normally, I get exactly what I order. Today, my sandwich was made by a man who looked like he might be the manager (and also like he did not want to be there...). After waiting for quite awhile, I got my sandwich, left, and while I was on my way to work I realized what I got was half of one sandwich, and half of another. I went back to get what I paid for...and I ended up with an equally sloppily made sandwich (and no apology). Wasn't cut all the way through, minimal condiments...etc. I guess next time I will wait for someone else to make it.
Awesome bagels!
Best bagel shop in town. But, if you order a dozen, be sure to ask them to cut the bagels for you as they typically won't unless asked.
Their rewards program is solid
Super friendly staff! Thanks!
Best bagels in town
Great food. Fast and friendly service. But can be a little pricey.
It's a nice bagel shop in a good location. Bagels are good both nothing special, options are... interesting (I think you can get like burgers or something?). The atmosphere inside is kind of weird, sometimes you get helped very quickly and other times you have to wait around for the employees to notice you... but otherwise a nice store, solid food, I come here often.
Brueggers is great because bagels offer a specific kind of breakfast comfort. This Brueggers, though, is always understaffed at super busy times. Leads me to believe its poorly managed. Parking situation isnt good. Always a long wait. The workers arent in any hurry to complete orders either. When the food comes its good, so if you can stomach the wait, youll get decent bagels!
Best Bagels the Quad Cities has to offer. On Sundays make sure to avoid the church rush. The service is always hit or miss, ok mostly miss.
Haven't been there
I love the Western on an everything bagel. Staff always takes extra precautions when preparing my son's bagel due to his dairy allergy.
Didn't ask if I wanted my bagel sandwich toasted, completely skimped out on the veggies, and seemed like no one behind the counter knew what they were doing, whether it was making a sandwich or interacting with the customer at all. Food was good once I got it how I wanted it. Won't go back because people are oblivious.
My world forever changed when I discovered fresh baked bagels.
Since i can’t seem to find the review i left yesterday about my horrible experience i’ll leave another. I wish this could go down to one star, due to the fact that i had one of the worst experiences with food in my life. I got an asiago parmesan bagel with the garlic cream cheese. I went here on my break and immediately ate it when i got back to work. Tasted a little funny, but i went in for a second and third bite. I couldn’t swallow the third and spit it out. About an hour later i got horribly sick at work and had to leave early. Either wash your hands, refrigerate the cream cheese or just have better product.
Best bagles around. My kids enjoyed watching them being made
Love this place. Amazing bagels. Best I've ever eaten.
Nice place to have a bagel with friends.
Best bagels
Just renovated in the spring of 2017, Brueggers continues to have good bagels and breakfast sandwiches.
My first experience was ok..will try another time .good bagels, lack of CUSTOMER SERVICE ..
Yummy.
Great bagels and coffee
Yum but Jeff is slow
Took FOREVER to check out. I had my bagels in hand in minutes, but the two Sandwhich guys just stood there while cashier had to make everyone's coffee drink in a line 6 people deep. Panera's bagels were a lot better tasting, and I got in and out in 2 minutes.
Good people
Round bread (not New York style bagels) and not so great coffee. Very close to campus and open early for food when very hungry and in a hurry.
Yummy bagels! Can have a long wait when the line is long, but very nice neighborhood place to go grab a quick bagel.
Mediterranean Sunrise was good, but not great. Coffee was good. Staff was friendly. Will be back to try something else.
Not enough bread in the bagels
Good bagels and sandwiches but the service is usually pretty slow.
Fully staffed and bagels baked at 6:30 Easter morning... nice.
The best !!
Very impressed, as an East Coaster we are snoppy about our bagels and I found them to be very comparable and would put them up against our local bagels shops. Great flavor. The staff could have been tired by the time we got there, not a lot of energy from the younger staff. Andrew was very proud of his store and energetic and with great reason. The counter staff is the reason I could not give it a 5.
I love this place...I wish they had more locations locally
The shift manager was rude when she took our order. There was no kids menu. I might've heard one of the staff use profanity as we were finishing our meal. I'd like to think they wouldn't use profanity with children around.
Delicious. Sometimes things get pretty backed up when it's really busy.
Great food, great people! :)
Great tasting sandwiches and bagels
If you are from the East coast this is the only place to get bagels that's worth it.
Best bagels around. Love the turkey on a plain bagel. A little pricey else I would go 5 stars
Yum bagels
Bruegers is always good! This time I had the Apple salad which was delicious. But their bagel sandwiches can't be beat!
My family's go-to for a lighter weekend breakfast when dad doesn't mind making a quick run while everyone else holds down the couch in their pajamas. A great bagel selection.
Good food great staff
Delicious food. Service seems to have gotten faster. The 60 cent extra bagels however do seem lackluster, extra money but flat as a pancake.
I had an AMAZING breakfast sandwich yesterday. I watched an employee make it right in front of me, and it was done before I even got my coffee! They have some bagel flavors that I haven't even imagined existed! I can't wait to be able to go back to try something new.
Good cookies
Best bagels outside of NYC. Incredible Sandwiches
Love the bagel sandwiches here! And it's always pretty quick service.
One of the best breakfast spot in Iowa city. There’s a little wait but it’s worth it !
Friendly and Quick Service! I love there bagels!
Best bagel & cream cheese. Soft & fresh.
It was quite busy this morning, which is too be expected for a weekend morning. This was a first time visit for both my wife and I. We both were happy with our experiences. We will both probably make different choices on our next trip. Would recommend Bruegger's to anyone who likes bagels!!
I love this place. Don’t have it where I live and it torments me every day. If you have a Brueggers near you, count your blessings.
Honestly, from someone who is from New Jersey I know what NY style bagels are and this is not it. I hate to say this but one of the worst bagels I have ever had, I don't know if that's because I'm in Iowa and that isn't your thing or this place just sucked. I also did not like the way the management was treating their employees, snapping you fingers and yelling at them to go faster while micromanaging everything they do is not a good and friendly atmosphere for anyone. The employees treated us great I just don't like the way management treated their employees.
Always good. Decent price.
Always friendly and fast service.
Bagels are always fresh
Great and quick service.
best bagels in town
Warm and delicious bagel in a convenient location.
The best bagels in the Quad Cities!
Our favorite bagel shop - always fresh
They do NOT open at 6am as indicated on their website. Sat for 15 minutes waiting before I called and was told they open at 7am.
I work here
You can get a good bagel.
Bagels are great. Soups are meh.
My favorite bagels here. Many sandwiches and soups too.
Love their bagel sandwiches.
Great friendly staff
My friends always go here after school and snack on bagels. It's a good place to hang out and chill for a bit.
Love the chicken salad. Always fresh.
Good coffee
Great breakfast,lunch place with fresh bagelks and excellent coffee.
Always enjoy the flavorful breakfast bagels and Hazelnut coffee.
Went here for an interview. Friendly staff
Really good bagels.
Passing through.
My opinion, the best bagel shop there is.
Up until about two months ago, this place was awesome. I stopped there several times a week on my way to work. I don't know what's happened - probably a change in management - but it's horrible now. Some of the older (and much better) employees are gone. Now it's full of young newbies, and totally disorganized. One morning they were just closed for no apparent reason, and another time they only had beverages available but no bagels. Now, they only have a few types of bagels ready when I come in, and most are hot out of the oven. Because of that, they end up being flat and mis-shaped, and the cream cheese melts out all over everything. They used to have a "survey" receipt, which I routinely filled out (and was always very good). Now, either they don't have them, or they throw them away without giving them to you. They obviously don't want to know how bad they've become. It's really disappointing - I'll have to find someplace else.
Great food
Very nice person at check out and food is good
Wide variety of Bagels and salads with coffee and beverages. We loved the blueberry muffin and the Super Nova Salmon Sandwich with hazelnut coffee. The eatery is centrally located and has two floors of large comfortable seating over looking the magnificent buildings of UMICH...
Good bagels and coffee. Sandwiches taste good too, but a bagel makes for a bad sandwich bread. Get a wrap.
Fresh Bagels nice staff
Great bagels and coffee
Have always been a fan of this location since my college days. Great Caribou Coffee and bagels are classic Brueggers. Good morning stop.
Best Bagels in the QC!
One word...delicious!!!
Love the bagels and staff is so nice and friendly
Excellent spot to grab a bagel or a sandwich, and the staff are very friendly and kind.
Very helpful, my first time visiting and they told me about all their bagels and topping options.
This is the second time I try going to this bruggers baegels and customer service is just horrible. I have been to different locations and this has been the only location where you get bad customer service. The workers are just plain rude and to top it off they didn’t have any of the baegels we were looking to get and no soups made at all. Drove to panera bread instead and I got everything from the baegels we wanted, soup and best of all great customer service.
Yummy
Quick service.
Great French toast bagel!
Amazingly nice and helpful staff - yummy bagels - excellent experience!
Great go every Sunday
Always pleasant and good service, with a smile!
I love this place (iowa city downtown brueggers). The staff is extremely friendly and attentive. The bagels are exceptional.
Yum!
yummy sanwiches and bagels
Not prepaired for 9:00 am Sunday morning rush. Understaffed, ran out of eggs. Took 30min to make 6 sandwiches (of which I only received 5) and no apologies not even a sympathetic glance. Done With this place.
Excellent location with fresh bagels at all hours. Coffee is hot and fresh in the mornings, but can be hit or miss past noon. Best bet is to snag a spot upstairs (great view) while you wait for your order given the very limited seating on the main floor.
Delicious foods
Nice store. Friendly staff. Decent bagels.
I got the salmon bagel sandwich and the sriracha honey bagel sandwich. Both were pretty good, but they needed more cream cheese for sure. Staff was nice enough. I'd go back but I gotta ask for extra cream cheese.
Great sandwiches, good staff
So slow to get service & to fix a simple bagel. Don't stop if you're in a rush. It's not a quick breakfast.
Good bagels and sandwiches
Very good service and friendly employees. Many different choices from breakfast sandwiches to just plain bagels to spread for the bagels like cream cheese or peanut butter and jelly. Bagels always nice and fresh and great product. I would recommend checking then out for a quick breakfast or even lunch type sandwhiches.
This is always a great place to come for a quick bite to eat. I absolutely recommend just getting the bagels with cream cheese it's simple and great to take to parties or meeting. And if your buying just for yourself the use of a Roosevelt band card can save tons of money. It's a must for a cheap meal
Bagep!
A good place for morning coffee and bagels.
Amazing place to eat and Gabe is the best manager ever!!!
My favorite place to get bagels from. A good variety to choose from.
Still a great no-frills bagel place, and not too busy.
So much variety of cream cheeses and bagels.
Nice place for a quick bite.
One of my favorite places in Bettendorf. The few of the surviving old shops on Middle Road during the last 5 years when most other businesses closed or were taken over by others.
Best bagels in town
Went in for my first visit at the Ingersoll location. This place positively blew away my expectations! Great customer service and the Bagels and lox was off the chain!
Nice place to relax
Beware: they have adjusted hours during winter break. They're supposed to open at 6, but when I arrived a little before 7, there was a sign on the door that they weren't opening til 7. They finally opened a few minutes after 7 and seemed understaffed. What should have been a 5 minute bagel run turned into a 20 minute wait.
Bagels are really good, but employees are not friendly at all and seem annoyed with questions. I have been there 3 times and the same thing everytime.
One of my favorite breakfast spot. Good coffee too
If you can time it to get FRESH and WARM bagels, get 'em!
I love the super tasty bagel burgers (yeah, burgers - crazy huh?) with all sorts of good flavors going on. A+!
Employees were not the most helpful, looked kinda disorganized. Food and coffee were great, as was the atmosphere. Comfortable place to study.
Not a bad stop if you are on the go or need a quick bite. This place isn't anything too special, but the service is quick, and everything on the menu is pretty good. Don't expect a fantastic meal, but nonetheless a good spot.
Bagel waz great!!!
Great breakfast bagels & coffee. Opens early.
Delicious vegetarian bagle.
Amazing bagels!!!! My favorite place to eat ever!!! Has been for 20 years!!!
My family is half polish, so I know what a true bagel is supposed to taste like. They claim to have "New York City" bagels, which were actually first brought to the U.S by Polish-Jewish immigrants, and I've savored the taste of those as well. These are an absolute disgrace to the NYC claim, and should not label them as such. The bagels are tougher than nails, and quite honestly saw a kid lose a tooth from one the other day. Let's not even talk about service. Woof! You might as well call the place Rude-rs bagels instead. If I wanted to be treated like a piece of trash, I would have attended Trump rally wearing a Bernie shirt. Barring any unforeseen incident, I won't be going back.
Friendly staff and quick service, even during rushes
Brueggers has the best bagels, I wish they hadn't closed the store in Ames.
Rude service!
I like their specials.
The bagel sandwiches are delicious but they can't seem to keep good help and are constantly training new employees
Great place for breakfast sandwiches and meeting up with friends for coffee. Welcoming and clean environment for both people wanting to visit, or quickly grab a bite to eat before work.
Best bagels! Especially good when they are fresh!
Great bagels that my whole family can have even with food allergies
Great bagels!
Good sandwiches...stafg is always helpful to half bagels.