We offer you all the opinions of people who consumed the products of El Balcon de las Americas Latin Food - Sawgrass (Coffee Shop) in Florida.
At this moment this firm gets a rating of 4.4 stars over 5 and that rating has been based on 1329 reviews.
You may have noticed that it reaches an reviews average is positive, and it is based on a very high number of scores, so we may say that the score is quite credible. If there are many people who bothered to evaluate when they've done well with the service, is that it works.
You know that we do not usually bother to set scores when they are correct and we usually do it only if we've had a problem or incidence...
This Coffee Shop is included in the category of Colombian restaurant.
Delicious food, very nice atmosphere and the staff are very friendly.
Mynor excellent service. Great red snapper. Husband father's day present.
a little expensive for the food
My friends and family love this place. The waitresses are very friendly and pleased. I came here for lunch with my co-workers... They love all about it.
We were puzzled on what to order here, and Sandra so graciously helped us to choose the best dish according to our taste. The food was unsurprisingly delicious and I’d love to come back again if possible!
Good place. Friendly service, fast and good tasting food. My girlfriend was not convinced the Churrasco was indeed Churrasco, though.
Food and servers were fantastic enjoyed the snapper#JM customer
A lovely place. Great food. Nice atmosphere. Friendly staff.
Mondo soup had an after taste.
Very good service and food
Rude and unresponsive staff. Ignore you when you try to get their attention. Excessive wait time for food
Decent place with good service, main dishes were ok, the chicken soup did not taste good though.
Great food. Better service. I really enjoyed my visit.
Great food but always full
Delicious and good service
This place is small but don't be fooled because what they lack in space they overcompensate in bold flavors and excellent service! This place serves typical Colombian cuisine and baked goods but you also have a few Argentine, American, and Cuban picks from the menu. You will find typical fruit juices and beverages, candies and treats, and popular dishes like bandeja paisa. They also have live musicians, not a big deal, but they play old school Spanish Colombian classics that my parents and grandparents love. It makes the experience very pleasant. It is also very clean and even though it was packed when I went, the service was efficient and impeccable. I am Colombian and I don't particularly like Colombian restaurants as the food they serve does not taste like the one I am used to from home, but this one has definitely exceeded my expectations and I highly recommend to any nationality and palate.
Bandeja is a lot for a good price. Steak is meh.
Good food, make reservations because it's a long wait with reservations so I can't imagine the wait without reservations
Great customer service. Friendly and warm feeling when you enter. Food is a 10/10!
The food was good but the service very poor, I have had bad experiences with that restaurant, I have visited the same restaurant in different places and it is exactly the same. The staff very discourteous.
Unfortunately, the quality of this place is going downhill. Service is extremely slow on a day that the restaurant is almost empty. The food has no flavor and the chicken was undercooked. Obviously, won’t be coming back!
Great Place to go to!! Very friendly staff! And the food is done to perfection! Hope to go there soon! Great customer service !
Good food. Clean restaurant. Friendly service.
Amazing service and quality of food
Great Colombian food and friendly service
Great Colombian empanadas! A Great go to for Colombian food. Would highly recommend.
Great staff and amazing food. Took my whole family there for the first time and they loved it. 10/10 would go again
I've always like this restaurant, the food tastes good, but with the overall experience received today It makes you think if its worth going back. To start, our two children never received the kids menu, even thst we saw they had them in the entrance, right with the other menus, on previous visits they recieved them. Once we were seated our server Andrea greeted us saying "her day was too long already", she seemed having an awful day because she kept reapeating it and she wasn't nice at all. Also when needed extra service we waived at her more than a few times and she ignored us. On the other hand the kids food was served in a big plate, instead of offering already portiond plates, My wife and had to separate the food and it was very messy she got some food on her clothes right in front of our waiter eyes and she never bother to offer napkins or something to clean up. On top of all, while I was eating my beans, I found a big stone, sadly this is not the first time that this happens, on my previous visit, about 3 weeks ago I found another big stone in the beans, that day the manager was kind enough to comp my plate but unfortunately that didn't help to fix this situation with poor food handling. With inconsistent service and poor food handling your business will be hurt, I've seen you guys taking a lot pride before not sure what happened this time.
Good environment, great food and the service was excellent. Would recommend.
I was disappointed in the churrasco and that it wasn't sizzling when it came out and that even though it was the weekend they didn't have sancocho but the staff were very friendly
This place is minutes from a mall also near interstate 75 and 95 Great attention from the employees
Has great columbian coffee. Good for family's and groups. Friendly and fun environment. Affordable prices, large menu, many options.
Ordered the soup with beef. The beef was very tender and loved the sauce with it.
Good Food, fast service and customer attention,
My favorite Colombian restaurant.
Very good service the only thing after I ordered Sierra con arroz blanco fish was too dry couldn't eat most of it
This place has great workers, great food, great prices, and great service!! Can't ask for anything better. Vicky is the best there, serving with a smile and an awesome attitude and quick service!
The food is amazing! Great portions and the flavors are fantastic! Everyone is very friendly and helpful and Vicky is a wonderful waitress!
Great food...good prices well recommended
The food there is amazing! And all people there are friendly to each other, especially our server Vicky! I would hope that all the people reading this should go and try out this place out and see for your self!
Excellent service. Friendly staff...Specially Brenda and Mynor. I drive all the way from Pembroke Pines to come to their Plantation location. Great food!!!
Ordered here tonight with grubhub and it came quickly and was pretty tasty. I ordered the cilantro chicken and mash but recieved the bbq chicken and rice. Was still good but wrong nonetheless. My husband ordered the Cubano sandwich and said it was amazing and was sad when he ate it all so quickly. My only disappointment were the chicken empanadas. They're the columbian ones and it seems that the chicken inside was mixed with potato or something and wasnt very flavorful. I would definitely give this place another go, just not with the empanadas. Yuck. They need to add some desserts to the menu too!! My husband loves a good sweet (or 3) after his dinner.
So far so good everytime I am here as far as the food. I wish they had hot chocolate more often and bunuellos more consistantly.
Great place! Alot bigger than it looks from the outside. Fast service and yummy Latin food.
Great food and great service. Thank you Brenda and Claudia for being so amazing!!
Great food and service. Plenty provided on the plate. Bilingual service amd menu. Seating was odd (literally sank into the bench). Otherwise, very good value.
Loved the food! Our waitress Andrea was super helpful in suggesting what we would love and she was right! We’ll be back for sure. Fast attentive and nicely decorated !
Good service and delicious food. I really liked this place.
Excellent service and even better food
Terrible, incompetent staff. Waited 40 minutes for my order and somehow they still got it wrong. It wasn't even particularly busy
Excellent food and service
I love this place!!! The staff is very friendly. The food it's good!!! The service it's great! I highly recommend it!!
Awesome service!. Food is great. Price like any other good restaurant... not cheap nor overpriced.
Service horrible. The food worse. I Order empanadas Absolutely worthless. And the ajiaco salty .NOT RECOMMENDED
This Colombian themed restaurant was extremely busy had to wait 20 minutes to get in but it was well worth it the food was very good and service was very attentive the young woman that waited on us was very helpful and informative with explaining all the many available selections on the menu and the prices were moderate and very reasonable.. I would definitely go back here again.
Of course I do, been at this restaurant a lot. The food is tasteful, a lot is served, most popular dish is La Bandeja Paisa, which is a very complete plate with: rice, steak, fried eggs, chorizo, chicarron, beans etc. Once you eat this delish plate you are all set, you will be very satisfied, believe me. After, you can enjoy the variety of desserts, (my favorite ones, flan and crema de nata) which is like a creamy milk custard delish. Service, outstanding, is a very popular dining place, always full, take out is available as well. Hope you get to enjoy this restaurant, family oriented, great service, delish food, great location. You will be glad you did. Be Blessed
We had breakfast at lunch time and it was delicious, and the staff very friendly. They had a guy singing also, ambiance was very nice. Will visit again.
Great service and great food ALLLLLLLL THE TIME
A good place. This is a Colombian restaurant, so it has typical Colombian food. If you're not Latino and not sure what to get, try the skirt steak. Absolutely delicious. Food fresh and flavorful. The service was also spot on....
Good Columbian food but a little pricey.
Great food and service.
Good Colombian food!
Best Latin food ever. Be sure to try the churrasco or the Ajiaco. Beautiful!!!!!
Excellent Service and Great attention by Claudia. Very nice ambiance and the food was extraordinarily Delicious. I dined there on Saturday, July 28th around 6pm or so. Many thanks, My Best Regards and you will be seeing me very soon. Can't wait to try everything on the menu.
Food is well prepared/empanadas soso
Best hot dogs in town
Love this place. I get their empanadas de pollo and arepa de choclo all the time!
El Balcon de las Americas is my favorite lunch restaurant. They always have great specials and have really good service. The empanadas are amazing! I highly recommend.
Food is ok. is a bit pricey for Colombian food, but since there is no much competition of this kind of cusine the have right of way I guess.
Very reasonable prices. The food quality is always fresh. I come here all the time for the empenadas and they have never failed me with the consistency of steak filled delights. Awesome Colombian spot, I felt like I was in Colombia
Mynor was the best server! The service was impeccable!
Very good place to Enjoy Latin food. Four star because is always crowded so the waiting time is 30 to 45 min. The food was really good. And they have live music which make the place very enjoyable.
Great Colombian restaurant! Delicious carne asada and wonderful service. Will definitely be coming here again.
There are so many Colombian restaurants in southeast Florida that all I can say is that you can’t go wrong here.
Everything was very delicious!
I can’t get enough of these place! Love everything on their menu, their service is wonderful, all waitress and waiters are nice and fast. Food is always on point and prices vary depending on what you get but decent for the most part. Very Colombian and great environment. Always a waiting line though thats how good it is.
Really good food
Our server's name was Mynor, hr was very attentive. Also the service and food was great. I would recommend this.
Food was very good. I had the philly cheesesteak inspired sandwich which exceeded my expectations. While not on standard hoagie roll, the columbian bread was far better than most non-hoagie breads. Portions are generous. Had a taste of the vegetarian casa dia and it was delicious and big.
Every time I’m in Florida by sawgrass mills my family and I come here. The food was exquisite and our server Mynor gave us excellent service.
Not bad, a little more money than some of my other Colombian spots but definitely. Good though. Bananas, chorizo,rice and beans were all solid. Steak was a little thin but taste was really good, ntm their chimi sauce was probably better than any other Colombian place I've been. Their empanadas were extremely fresh and tasty!
Waiter super nice but our order got all mess up. To many people trying to serve us but service was good.
Excellent food. I love this place. The food and service is so good
Such an amazing place to each colombian food, that Bandeja paisa was WOW !
Really good Arroz con pollo and nice service. Would recommend coming to make a visit
great food, great location, and excellent service
This place is absolutely one of the best authentic Colombian food. Found this place about 3-4 years ago, and everytime I come is always great.
This is my favorite Latin restaurant in the area. The food and service is amazing! Today I was served by Zulma she is so nice and sweet. The other girls are amazing as well they help each other to run the place effectively and welcoming. You must come!! It has a wonderful atmosphere and a great vibe! Thank you guys for everything!
Friendly staff, awesome Colombian food!!!
My 1st visit, my GF who is columbian recommended this establishment and I must say she picked a winner. We arrived for Breakfast and the food was very good. Thankfully my GF speaks Spanish as a majority of the staff is not bilingual I have the Heuvos Pericos which is eggs with tomatoes and scallions plus an area and fresh squeezed OJ Very delicious Highly recommend. Lots of great food in Miami and Broward counties
Short wait time, food overpriced , daughter had the chicken sandwich and it was undercooked and felt rubbery, not going back.
Yhe food is awesome.
Great place for lunch.. plan on being there a while as they can become very busy quicjly.. they chicken was excellent. Th e service was excellent, friendly and attentive. Th e dessert flan is also good. Th e coofe stong and hot
Great food that was expected from an awesome Colombian restaurant.
This is the second time that I have taken my family to this restaurant. It was not very busy we just had to wait until they finished cleaning up the table. Once we sat down we noticed the table was still wet and dirty so they had to come back and re clean the it. It took about 7 minutes to just get our waters. Then when we ordered we notice the table across from us who sat down after us and ordered after got their food before we did. Also I when they served our meals my soup and my wife’s beans were missing. They brought the beans shortly after but I had to remind them to bring the my soup that was supposed to come with my meal. Additionally they only came to refill our waters once towards the end. We also noticed they didn’t offer our kids crayons during our visit. I won’t be taking my family there again.
Love everything here, my favorite is bandeja paisa
Great service and food - but do not order the trout.
Awesome, I recommend if your looking for a great authentic Colombian flavor. This is definitely the spot I am referring.
The taste of the food is lacking. Very bland. The location is well decorated. The service is just adequate. It can and should improve. It used to be very good.
Good Food, decent prices but it gets packed. Not a big restaurant but popular in sunrise so it does get full and the wait can be 15-20 minutes sometimes longer depending on hour of the day. For lunch during Monday - Friday you should get there by 11:30-11:40 otherwise expect to wait as long as 30 minutes.
Breakfast was awesome!! Vicky our server was very accommodating to our special requests. Highly recommend to anyone who wants a clean establishment with exceptional service.
Good food .Excellent
The best mondongo soup
I came to this location, which I’ve been to before, with my wife and the in-laws. Things got off to a rough start when my wife and I got there about 5-10 minutes before our in-laws. We were seated right away, but no one came to our table to ask for a drink order until we called someone over AFTER my in laws were there already. We were helped by a waiter named Mynor. I ordered the carne asada, MEDIUM WELL. It took almost 20 minutes for the food to come out. However, my steak was cooked RARE, so I called Mynor over and informed him. He proceeded to take the food back to get the steak cooked correctly, or so I thought. Fast forward almost 30 minutes and I still had not gotten my plate back. Everyone else was almost done with their food at this time. During these 30 minutes, Mynor made no effort to give me any updates, he never came back to attempt to refill our waters, nothing. On the contrary, all the waiters were by the kitchen apparently celebrating someone’s birthday as I heard them singing happy birthday. Finally Mynor comes over and asks if we wanted the check, at which time I asked where my food was, to which he replied “oh, you didn’t get your food back?”. Of course I hadn’t, I had been sitting on my seat staring at an empty space on the table in front of me for 30 minutes, but Mynor has been too busy celebrating a co-workers birthday, amongst other things (anything but actually check in our table). About 5 minutes go by and I call him and tell him to cancel my order and take it off the bill. I rarely write reviews, let alone bad ones, but this was by far one of the worse treatments I’ve ever received in a restaurant, just thought who ever is in charge should know.
Food was delicious! Definitely recommend the Barbecue Pulled Pork Sandwich! Also, quick and efficient service.
it's a special place for colombian's food. it's very good
This is my second time eating at El Balco and again i am amazed at how delicious the food is and how friendly the staff is. My wife noted that she wants to eat here again. Soon.
You simply cannot go wrong worth this place. Great Columbian and Latin cuisine at reasonable prices. The calf liver is amazing not to mention the deep fried whole fish. I love this place
Food was great and service is outstanding. Thank you Mynor for your great attention to our table. :)
This is a very welcoming place. The service is exceptional and the crew is adorable. About the food, it is always good and they constantly bring new items to the menu. Super Recommended!
Always delicious!
Great ambience, excellent service very good food. Not giving 5 stars yet because the bean soup could be better. I love visiting Colombian restaurants because they make the best beans for their 'bandejas paisas" but that was the only part of the meal that I feel it could taste better. I'll keep going to try all the dishes of the menu . Thumbs up !
Excellent service .. The food is fantastic... I recommend to everyone who enjoys soft music and good food to stop by and see for yourself ... oh .. don't forget the 4 leches
Our go to Colombian restaurant when visiting Florida! Authentic and delicious. Good lunch specials and amazing bakery goods
Very good food!! My family all had a great expierence and it was perfect for a large party.
The staff are friendly, moderately priced items, great coffee! Spending time in the porch with loved ones was great!
I’ve been coming here for a very long time. Always have felt right back at home in Colombia. Everything on the menu is fantastic ! And the service is also impeccable. I’m very lucky to have one of these close to my house. If you’re close and want to try something really Latín American, this is the place ! Enjoy !
Cool small restaurant. When I first arrived the young lady playing pop music on a violin got all my attention. Too bad I had my back to her, she was doing it really well and made the lunch so pleasant. The meal is good and well served but I felt the tables were a little bit too much packed. My table was almost in the corridor. For me, that was uncomfortable, but this is also a sign that the food is good and everybody wants to come here. I can see the management/owners of this place takes the quality of everything they do really seriously. This is appreciated and taken into consideration. From reception to table service and the overall quality of the meal. ( although I don't think it is my type of meal, the quality is there) It's not taking 5 stars because my table was in a place where I didn't feel comfortable in the packed restaurant.
This is my favorite place to eat when visiting South Florida. The bandeja paisa is the best I've ever had!!! Great sized portion and full of flavor!! $
Mynor is the best server ever! We said we had to go back to work and he did his best to attend our needs! Def asking for him next time!!!
Excellent food excellent service are Waiters excellent especially mr. Espencer; very polite, professional. Mister Espencer thank you so much.
I love this place! I have tried most of the menu and everything is amazing! My favorite dish is the Pollo con Salsa de Cilantro, so full of flavor and the chicken is melt in your mouth tender and juicy! Try the Sangria, it's perfect ❤
i gave it a chance and it wasnt bad but wasnt good... the 2nd chance... i got a raw chicken sandwich. disgusting... had to throw away my meal.
Great food, great portions and awesome service by Catalina
Food here is usually very good, but for the last 2 times I've been here the food has felt that it's not fresh. Not sure if this is just the times that I come into the restaurant at, but if this is the case, try to stay away from tonight. The desserts are good and the selection is wide and very varied by region. Would recommend, but stay on the lookout for the quality of the food compared to the price you are paying for it.
Amazingly delishious food wonderful service When you eat makes you feel like your in Colombia. Very nice attendant named mateo recomend you come
Best Colombian restaurant in Florida! Great prices, great food, amazing service! Definitely a must go place when you are hungry. Yummy!
Great food and service, only one recommendation. The skirt steak Colombian style is not churrasco is another plate but Colombian churrasco is skit steak, people who knows about meets will tell you the difference. Other than that great place to be
The food and service here are always great! The food is outstanding and the service is always fast and friendly. We only come for breakfast but can imagine the dinner is great as well.
Food was awesome,service Was outstanding family atmosphere i like the live music
Great food...nice atmosphere. We even to some treats from the bakery home with us.
Ive come to this place for years and Ill keep coming for years to come. The menu varaiety is great and so authentic that you can not go wrong with your selections. To add to your experience, expect top notch service and staff accomodations, always willing to help and know you. The live music in the store is great while you eat.
Very good food a bit pricey but I think it's well worth it.
Excellent food and customer service. Endrina our server was great. Fresh, great seasoning and portions are great. Vicky offered excellent customer service as well.
Slow service but good Colombian food
Excellent Colombian food. Small place but the place is usually packed. A lot of Colombian specialty dishes. There is also a bakery for you to pick something up on the way out. During lunch time you can expect a 15-20 wait time making it a less ideal lunch venue if you have to run back to work. I would recommend this place for dinner or weekends.
Great food!
Service is very good and food is delicious.
Two words - Bandeja Paisa. If you are hungry - get that and you'll be full midway. Beautiful place, very reasonable prices and great traditional Colombian food.
Best Colombian food in sunrise! Dishes are huge and delicious. Ask for Vicky when you go in, best server :)
One of the best Colombian restaurants I have been in Florida. Excellent service, delicious food, and a unique Hispanic vibe. Staff is very friendly to a point of feeling comfortable just like home.
Great food
Very clean and organized! Their food is fresh and delicious. Best Colombian breakfast I have had in south Florida.
I always have a great Service, from Fredy He's the Best.
Fantastic Colombian food. I recommend a milk-based natural juice. Milo Chocolate Shake is also fantastic. Si eres colombiano, te encantará
Attention of the servers is very good. The food is very good.
Good food with great smile and service
That is the worst Spanish food I ever had. No taste no flavor
Amazing food and service! Freddy was very nice! Would highly recommend everyone to come here, the food is great.
Amazing colombian food i been here to share a moment with my mom and its amazing we love it cofee and arepas are the best
Went for lunch with my dad on a busy Saturday. Once inside, we were greeted by friendly staff and were sat right away and greeted by our server. She was very attentive and provide great feedback on the menu.The food was delicious, although the place is not the very big, the pleasent atmosphere made up for it. There was a gentleman playing live music which made the experience very enjoyable.
Delicious food! Our waitress, Sandra, was very pleasant and efficient. Good portion sizes. Will visit again! :)
Not that good. Food reheated on microwave. Portions too little for the price.
A nice, very casual colombian restaurant with all the flair and flavors of that Latin country, very close to Sawgrass Mall. They serve homemade, from scratch food, with a Daily Special at fair prices. I LOVE the empanadas, made of cornmeal and filled with ground meat. The soups are almost a meal. The Ajiaco, a chicken and potato soup, is a wonderful comfort food. Generous servings and good service.
Ordered take out. The food was great, but I had ordered the fajitas with three proteins (chicken, steak, shrimp), and my order only had steak and chicken in it. And there was a hair in it.
Excellent Food, Service. Soup of the day my favorite choice. Waitress busboy and everybody very cordial. Highly recommended.
My coworkers and I love getting their food delivered to us for our lunches. Even on my day off I find myself coming in for lunch now! Great drinks, food and service.
Cynthia made my return to El Balcon great! Missed the food and great service.