Reviews of Cafe X Metreon (Coffee Shop)

David J Partida

Cool experience and reasonably priced. Got myself a hot chocolate and it was delicious. Hands down better service and a better product than Starbucks or Coffee Bean

Michael Cobb

Coffee is great and convenient. The robotic barista is fun to watch but the service is much more than just a gimmicky parlour trick. Excited to see this grow.

Evelyn Nguyen

Normal coffee. A coffee machine makes it, then the “robot hand” brings it to the drop spot. Quite disappointing!!!

Shelby Wildeman

Interesting having robot make coffee. The young ladies Jen and Amy that work there are so friendly and always bring a smile to face.

matayo

Decent coffee at a decent price. Exactly what I want from a highly convenient coffee service. Fun to watch when you have a moment and reliably convenient when you don't.

Олег Покровский

Уникальное кафе 21 века с роботом,готовящим отличный матча латте за 3 доллара.Забиваешь разновидность кофе,прокатываешь карточку и даешь свой телефон.Пока приходит код,робот делает кофе.Вбиваешь код и получаешь очень вкусный кофе.И робот приветливо машет на прощание.Эту компанию создал 23 летний Henry Hu, взявший новейшие кофе машины от немецкой компании WMF Group и соединивший их с роботом Mitsubishi.Уже три кафе в Сан Франциско и первое в Гонконге.

V. K.

Robot nice, but coffee so so

Theerapat Yangyuenthanasan

Great place to grab a futuristically served coffee

subhankar jha

Cafe X displays a perfect blend of advanced customer service and amazingly delectable taste... highly recommended

Kevin Li

Took my money, made the drink, but the claw failed to grab it and ended up with no drink!

Janine Terra

I love this robot that makes me matcha

Michael Baker

Good coffee, plus robots

Reece Labson

Would be nice if they accepted cash, or in-person gift card purchase. Not everyone has a debit/credit/prepaid card.

Melissa Chiou

Stop by, order at the tablet, and get your drink from a robot.

Sujith Katakam

Very unique place where coffee is served by a bot. You'll have to place the order from a kiosk in the coffee shop. Once you've placed the order, the bot starts making your coffee in the order it's placed. Once it's ready, you'll receive a pickup code which you'll input in another kiosk in front of the bot and it lowers the coffee for you through a pickup window. The experience by itself was very exciting and a must try. We had cap and chai latte and both were equally good. Would definitely visit when I'm back in the city

Lindsey Weissert

I was really surprised that a robot could make such a good coffee! No seriously... it was really good. And entertaining too. Their story is pretty cool is as well. They had coffee connoisseurs, who really care about their art, program the robot so that you get exactly what you are expecting... perfect roasted beans and your coffee served at just the right temperature.

Alex Hempton

Fun machine and all right coffee.

Hector Fergoso

Just have to wait a little

Duane Potter

First time using and my Americano was hot and tasted good will use again

Ian Sibner

Better service than most coffee shops and pretty comparable quality. Also the price was better. Honestly I think this is the best you can hope for in machine made coffee!

Yuchun Liu

It is pretty cool to see a robotic arm making a hot chocolate for me. However, I feel like the price is a little higher than what I expect. I mean, since the coffee is made by a robot, isn't the price should be lower?

Cameron Roe

The future!!!

Ashley Soucar

A good cup of coffee with a fun display of robotics. I had a promo code and decided to try a cup on my way to work. Came in early today before the Metreon was even open and found them finishing up tuning the Intelligentsia coffee with one of the roasters. The interface was very simple and my latte was ready quickly. It was cute to watch the robotic arm making the coffee while I waited. By the end I had a latte that was just as good as any I've had in the city. I'd be curious what's going on in the machine that actually dispenses the coffee and milk. Is the same sort of attention to detail (ground size, water temp and pressure, and milk steaming) going into it as when its made by hand? It'd be cool if some of those mechanics were see through to make the process even more transparent (sorry for the pun). Either way, it was a solid latte for way less than I can get at a regular cafe with a pretty high tech gimmick. I'll certainly be back.

Diane Hoang

Order from the kiosk and the robotic machine makes the ice mocha. Less than 2 mins. Fast and taste great! I will definitely try their other drinks next time like the matcha tea

Maribel Toledo

Hands down best coffee I've ever had!!

Charlie Yang

Experience is kinda cool, but the coffee is just okay.

T Watson

Nice place

Sinister SnowGod

The coffee bot required servicing and when the technician initiated the shutdown procedure I heard it say "I'm afraid. I'm afraid, Dave. Dave, my mind is going. I can feel it. I can feel it. My mind is going. There is no question about it. I can feel it. I can feel it. I can feel it. I'm a... fraid."

Karthik Siva

I had the hot chocolate and it was really good. I think price wise, it's acceptable. Cafe X should consider adding flavour shots to the hot chocolate. I am from out of town, Canada (toronto), what are the chances of expanding your coffee X business in Canada, like Toronto based malls and shopping centers? I would recommend you look at Scarborough Town Center, Fairview Mall, York Dale, which all have lot of traffic (people). Also, people from Canada would like organic type of products, such as your brands. Thanks.

Robert Moon

Great Coffee, and a neat robot. Now you can even get a mocha

marge Batalden

Robot needed human assistance. App could not find SF location. Unable to order from my phone. Would have loved to have the robot experience.

Leon Vuong

One of the high tech coffee you can find in San Francisco.

Andrew Zorn

Pretty neato, and now I know I really like Oatly.

Tristan Stocker

A white robot made my latte and it was good.

Allie Fleming

Dirty chai WITH Oatly oat milk AND espresso upgrade totaling $4 WITH a cute robot arm waving at me after. So great! Every corporate office building needs a Cafe X. My favorite detail is the kiosk order system asking me details in a very logical order, even about how much chai I actually want in my drink. Avoids the awkward and picky requests you ask baristas. Only concern is that you can't order a iced drink.

Don Watson

Fun to visit for the uniqueness factor. LImited selection / options. Price is ok but cups are tiny. At the end of the day - It's a fancy vending machine. The hot chocolate was vending machine quality. REQUIRES A CELL PHONE.

Jennifer Hudiono

Coffee: solid. It was good coffee, nothing mind blowing. You get to choose your own beans! Entertainment: the robot arm only does the serving and setting up, the rest is an automated machine that pumps out espresso and milk. I wish it did more but it was cool to see regardless. Service: great! You order from an iPad, get notified when the coffee is ready, and the wait wasn't bad. Overall, I would get this coffee again if I'm at the metreon but I wouldn't go out of my way to come here.

Benjamin Samuel

It was a fun experience!

Anh Duong

I love how high quality the coffee is! Cafe X really prides themselves in delivering fast but delicious drinks! ☺️☕️

Brendan Creane

The novelty of a robot arm levering a smallish paper cup from an automated coffee dispenser to a hand-friendly portal inside a plexiglass fish tank is short lived. I'm left with the "meh" coffee - tepid, and curiously unsatisfying.

Vimal Ramanuj

Awesome engineering and great idea. The hot chocolate was great too! Had a nice experience. Must visit...

Sydney Burden

I've tried the Cortado with sugar-free sweetner ($3) and the Carmel Macchiato ($4), both with Milkly Oat Milk. I am so impressed by the quality, price, taste, and ease of ordering. I would revist today, but they're closed on Sundays! You can try it out for free by downloading the Cafe X app. Cafe X app download free coffee Code: ZDJUXA to get $5.

Evelyn Zoubi

Love the fact that they have vegan options (dairy alternatives) for espresso drinks. They use oatly, which is made out of oats, a super healthy option, that tastes good and is much healthier thank milk.

A. H Cheng

Macha tea latte tasted good.

Carlos Orozco

Great coffee!

Robert Arnold

Service and atmosphere amazing

Lu Leon

Bad coffee

Alex Haynes

Great fun served along side delicious hot beverages! Great for a social media post

Christina

This is not a cafe. It’s a robotic arm in a shopping mall

Oskar Dez

Can't conversate with the arm lol

Stephanie Mitchell

20% overpriced. The novelty is fun, however.

Eah Cornell

Wonderful presentation love this place. I visited twice in the same day. Great tasty coffee. Worth it . Try it ypu will love it too. The presentation was a live robot making your special drinks. Dancing, waving hello, great place.

deepak r

Awesome concept !! Mocha was just perfect..

Maryam AlAwadhi

Entertaining to see a robot make my coffee. Coffee could be better considering Blue Bottle is close by and amazing.

Alexandra Sanne

Super easy and quick! I'm rarely near this part of SF but if I were, I'd get coffee from here again!

J J

Oatly coffee!

Benjamin Scott

It's the future of robotic caffeine delivery

Gloria Li

Just order ! Pretty cool !

Cole Busby

Welcoming staff and great coffee! A must try for any tourist!

Kyle Bricker

Coffee is great, priced as expected, service was quick and the robot was fun to watch!

Robb Alonzo

What a cool experience. I used the POS instead of the app. I was impressed with the brand of beans offered and even more impressed with the speed, accuracy and taste of the coffee. I can see "Gordon's" siblings being welcome additions to airports, public transportation stations and anywhere that time is a factor.

Milly Dole

This is a really fun experience! I love this cute little robot!! The coffee is pretty decent - it's not the best in SF but it IS made by a robot which is pretty novel. There is also a SECRET KIDS MENU - if you select no coffee beans, then you can get a hot chocolate or fluffy flavoured with syrups. It's really cool to pre-order the coffee as you're walking there (they have an app and are offering $10 free credit on their website at the moment) and then see it waiting for you! The machine then picks it up and WAVES AT YOU!! At the moment you can only pre-order one coffee at a time, but they said they are working on multiple orders. The employees were really nice too - they went out of our way to ask us how their experience was and shared in our robot joy.

Bogdan Kyryliuk

Affordable decent coffee made by robot

Anna Sorenson

I had no idea what I was looking at initially, but I was happy to find delicious, inexpensive, and fast beverages next to an outrageously priced tea and coffee business. I ordered a green tea drink and my fiance ordered hot chocolate. Can't wait to try it again!

Connor Nielsen

Five stars, now I can finally get coffee from a robot

Jo Coco

Great coffee by a Robot Barista. You order your coffee through a tablet, then wait and watch the Robot barista make it. There’s a person in the coffee shop to help you with Q&A . Price was reasonable $4 for a small drop coffee. Totally diff experience down in San Fran.

Kevin Thomas

Ordered an Americano, but the robot never made it.

Albertino M.

On days that you're grumpy not wanting to talk to anyone, but still want your cuppa joe. You can definitely do it here. It's not staff by human so the chances for a mistake is quite rare. The robot like machine goes by the input you put in and follow it through till the end. It doesn't have recommendations as to what you should have in your coffee. Best deal about this, is that it taste pretty good. Tools for a drink are as follows: cellphone with texting availability and credit card. Just follow instructions and wait, as simple as 1-2-3.

乾金鹿

ロボットがコーヒー入れてくれます コードを入れないと行けないので通信ができる状態で注文してください クレジットカード必須です

Brianna Bauer

The coffee at Café X is such high quality. I was really impressed with the machine too. Definitely going to make this a morning ritual on my way to work!

Scott Giese

This robot changed my life. Made me a cortado with Intelligentsia espresso and then waved at me.

Jared Turkus

Decent selection of fair trade coffees. Novelty alone is worth the visit

Veronika Khodareva

Such a fun, and coffee is tasty!)

Manutui Tagoai

Good place take ur family to watch movies and eat different kinds of food

Akshay Chalana

Great place to take vistors, good coffee, fun to watch!

K L

Matcha Latte was awesome! Sweet but not too sweet like some places. Loved the donut too, more chewy than a typical donut but amazing!!

John Kempf

It’s fun and convenient!! Not to mention delicious coffee!!!!

Erik Tedeev

I think something went wrong with the emails I sent about an issue with my coffee and after a review the person who is responsible for the robotic coffee emailed me and solved my problem. Which was nice of him. As I said before, the coffee is really tasty ☕️

Albert L.

I see Cafe X as a oversized robotic espresso machine situated in Metreon just steps from ShareTea. Drink choices are limited to seven types from 2.25-2.95 with nothing over three bucks. However, tax isn't included yet. Either way, its still a bargain no matter how you look at it. You can even choose the type of beans from AKA, Peet's or Verve (+$1). Not only types of beans, but a shot of flavor at no charge. I choose latte with no flavors added just to see how strong it was. Guess what? You barely know the difference from a barista or machine that made it. Latte was strong with good foam top. Now it would be awesome if they can program it to do latte art. I'm definitely a fan of Cafe X due to simplicity ordering system with no lines and a chance of mistake made by barista. Step 1: Scroll screen and choose your drink. Step 2: Enter your phone number to get a cpu generated four digit text code. Step 3: Swipe your CC/debit card for payment. Step 4: Wait for code to appear on your phone. Step 5: Walk up to touchscreen and enter code. Step 6: Take cup from dispenser chute and enjoy. It's that simple. *Be careful lifting hot cup. There's no corrugated cardboard sleeve.

Alexander Lim

Coffee is okay

Andreas Mehlsen

Cool place - the hot chocolate is the best I’ve tasted here in San Francisco. The place was a bit hard to find, but it is inside the mall on the ground floor. Enter from the door closest to the park. Also, if you download their app you’ll get a free drink.

Tiffany Cheng

Really cool, robotic arm that serves up cups of coffee inside The Metreon. I like the concept and the experience of the self checkout. There is a table with about six seats, but most orders are for grab and go. Also, there's a friendly human helper if you get stuck during the ordering process.

Pavel Bilenko

Tasty tea prepared by robot

Shai Barack

One time novelty value. The coffee tastes like any other automat.

Rig Daddy

Cute gimmick. Good coffee at a reasonable price. Fun to watch the robot. Be prepared to wait as much as a minute after you see the robot make your coffee before you get the pick up code. It can take that long for YOUR wireless provider to get the text to you.

Jinwoo Lee

Taste is so so

Nikolay Levin

Love the oatly oatmeal milk in the coffee the cup is small and expensive but the experience is awesome automation is here!

Christina Roed

Ok I love the concept and the little robot guy caught my heart a bit. He gives me one wave and shakes it a bit and I just fall. However, I don't think the coffee was that great. There was some sort of weird chemical background taste to both drinks and it took a VERY LONG time to get these 2 drinks. A little over 10 minutes and we ordered when no one else was in front of us in line.

Oziel Salinas

Muy buena experiencia donde un robot te prepara el café.

Sam Pfleg

By far the most unique and engaging coffee experience. I'm a big coffee critic and would regard their single origin and other coffee varietals as high quality as it gets. Not only unique but coffee that packs a punch on the go. Highly recommend!

Jonathan Braude

The robot ate my money and their support is nonexistent. The future is bright.

Sakura Tokito

Only open 7-7, and then only if it has not broken down again. It is good coffee when you can get it though.

phillip endicott

Robot delivered beverages... coffee, tea. Actually worth the visit for a peek into the future of food service. Not easy to find, so ask for directions once in the shopping and food court. coffee isn't the best and robot won't remember your name or usual drink order.

José Luis Fausto Martinez

When I heard robot serving coffee I knew I had to show up. I was not disappointed, and I hope to eventually have one around the corner from the office.

April Robertson

Totally surprised with the quality of coffee this machine produced! Temperature and flavor are both on point. I highly recommend, not even for the novelty, this is just good coffee delivered fast. No absurd wait times. They even have an app you can order ahead.

Hugo Aguirre

Le doy dos estrellas porque es un café de máquina de siempre, el robot no hace nada más que coger el vaso, ponerlo en la máquina y luego dártelo a ti. Ni hace el café, ni hace la leche, ni tampoco la máquina es una buena profesional que se pueda comparar con las tiendas de café aledañas como Blue Bottle o Chrome. No hay nada revolucionario, tampoco hay calidad en el producto.

Kanth King

Great Robo cafe better than starbucks

monish

Looks like a fun project from a science expo. Lol. Coffee ordering and pick up experience is so cool. It has the option to choose the type of coffee beans you need like peet's coffee, etc, quantity of sugar... I think you don't get any condiments to add by yourself, you just have to specify while ordering and the machine does for you.

Agar Gálea

El centro comercial donde se encuentra es bastante impresionante. También impacta mucho el que vaya todo informatizado. Y que el robot sea quien lo haga todo descoloca un poco. El chocolate está bastante aceptable.

Kateryna Melnykova

Nice addition to San Francisco sightseeing.

Becky Blondin

A robot arm -- with two humans monitoring it nearby ;-) -- makes you coffee, steamers, and hot chocolate.

Zavdi Aniela Zuliani

Great robot coffee

Presh Dineshkumar

Came all the way from Toronto to get some Cafe X coffee. Was 100% worth it. You gotta try it out if you’re in SF!

Farai Gandiya

Very gimmicky but at least it's cheap and the quality is fine. I don't know why it needs your phone number though.

Chris Doherty

If you like good quality, well made, third-wave espresso coffee (i.e. Ritual in mission, Blue Bottle in FiDi etc) this machine will disappoint you. It is not making coffee like a good barista can. I won't be back. My cappuccino was not very good.