Here you will be able to see all the feddbacks of real people who buy the products and services of Krispy Kreme (Coffee Shop) around Alabama area.
To this day this firm receives a score of 3.9 out of 5 and that rating has been based on 1316 reviews.
You must have seen that its rating is very positive, and it is founded on a very large number of scores, so we can conclude that the evaluation is very accurate. If many people have bothered to leave their score when they are happy, it works.
You know that we do not usually bother to write scores when they are correct and we usually do it only if we have had a problem or issue...
This corresponds to the category of Donut shop.
Krispy Kreme NEVER disappoints. Donuts are fresh and delicious, the workers are friendly, and the building is clean and well kept!!
We've never had a problem with this location before when visiting our aunt in Birmingham. But yesterday was pretty bad. They seemed more focused on goofing off a bit and less focused on serving customers. We tried to order the new doughnuts, and the clerk said they had some, then they didn't, and on and on. Then they didn't have any coffee made more any other drinks besides the bottled drinks. Hopefully it's better next time.
They sell fresh donuts and a wide variety as well. Even have the ability to supply for a large group of people or corporate event. Coffee and specialty coffees plus a drive thru for faster service.
Lord tundern Jesus My Son that was the best donut this Newfoundland had ever had
Krispy Kreme has the best donuts in the world...deliciousooo!! Mekes perfect cake for birthdays!!
Great place tons of doughnuts to choose from. Some may think they are too sweet, but I think the original glazed are just perfect the way the are.
Their donuts are small at times for the price they charge for the donut and I was told from the people that work inside the store they don't give out annual raises And the management doesn't treat their people right.
Quick easy yummy
Krispy
Everything is awesome
If you want a real donut find a local family owned. Much more affordable and tastes better
Typical KK stop. Cheap & good. Slow service.
Hoping to get some breakfast before work, I went out of my way to visit the only place relatively close to my commute that is open before 7 am. I was disappointed to learn that they didn't have any doughnuts. I wanna repeat that. THIS KRISPY KREME DIDNT HAVE ANY DOUGHNUTS AT 6:45am!
The doughnuts was awesome and customer service was great.
This location stays packed. AL loves some sweets!!
#Always warm and flavorful. Anytime of the day.
Friendly
Really Fresh & very tastey... I wouldn't call Krispy Kreme donuts to Original, not like they use to be..the donuts shrunk...
Very rude! Bad service! Out of a lot of stuff! Card reader broke! Don't recommend!!
Very clean, always fresh, and the employees are super friendly. It's great to have this nice treat downtown!
As krispy kreme’s go this is no different from any of the others product wise, however the staff has been far beyond any expectations every time i have gone here! always incredibly friendly and helpful and kind when they really didn’t have to be. really made the experience exceptional!
Daughter loves them so when she has surgery we stop and get some
Had coupon for free dozen, cashier was really nice.
It was cold and tasted nasty.
I got there @ 7:30 lady was rude and gave me old doughnuts. If you're paying high price for things, you should at least get it fresh... I'm over it though
I'm not a huge fan of the very sweet Donuts but considering that this was my first visit ever it was actually really really good that staff was very friendly and I actually got a chance to see some of the donuts being made
Love love love the donuts there cheesecake is favorite there
They have wonderful pastries
The St. Patrick's day doughnuts were awesome!
good service very friendly
It's krispy kreme what else do i need to say
The staff is friendly, donuts are good, they get creative with their donut designs; you can never go wrong with donuts
The inside was nasty. There was dirt or food on the walls, flies everywhere, and the floors were wet. The servers acted like we were annoying them. Will never return
Yum
I'm personally am not a big fan of Krispy Kreme donuts. I don't really like them and the prices were high for donuts, but I did notice that the customer service was exceptional, the maintenance was very organized, clean, and smelled of fresh donuts which was a welcoming smell. And it was pretty intriguing to watch the donuts being made and processed.
The iced coffee was not okay. The doughnuts was great.
The staff is very friendly. Awesome night crew..
Good
They are right next to a Starbucks coffee however they didn't have any glazed donuts left Vegas appointment maybe you'll have better luck
This place is awesome it is so nice to be able to see the donuts being made. Great service great food highly recommend
Great reese's peanut butter donuts
Great
Way overpriced for the quality. Outlet stores are not the same fresh awesome quality as the bakery stores...prices should be competitive with local stores like King Soopers or Safeway...the donuts at 7-Eleven are fresher.
Fresh donuts...what else do you want?
Cute shop and great service
Worst customer service. Seems like the cashier acting lazy to help me. He mumbles under his breath. I cant understand a word he says. He doesnt say thank you. I can tell he doesnt like working there.
Good service.
Love their donuts
They were being rude to my friends nanny and just being a jerk to the customers and all the staffs are rude and calling the customers annoying and rude stuff. He said “everyone is annoying counting you!” To her grandmother. And it took slightly over half an hour to even get our donuts! I do not recommend this Krispy Kreme to anyone.
Awesome donuts
great selection for a smaller store. only reason i didnt give it 5 stars is because they dont have the assembly line so you can watch the donuts being iced. I think they just get the donuts delivered and they dont actually make them there.
The doughnuts are fine..... The service took 25 minutes. I pulled in to the drive through at 7 and left at 7:25. It's doughnuts.... How long does it take?
Went to the Krispy Kreme on Dave Ward while the light was on and did not receive a free hot donut. Plus the Cashier had an attitude while she took my order. During a previous visit I ordered a chocolate iced with sprinkles and got a plain donut. I didn’t notice until I got home. Highly doubt I will be returning to this location.
Great food, poor service. The guy at the counter got my donut order wrong twice and I was only ordering two donuts! I also had to stand around waiting before being acknowledged at the counter.
Best donuts in the world
Maybe it’s just me, but doughnuts are overpriced! Especially if buying single or anything other than plain glaze. Staff was very friendly. The Manager on duty (bf) was cordial, but not approachable; frigid responses.
I work early morning and went at 5:40 this morning right after opening. The staff did not seem thrilled to have a customer this early. I had to repeat my order at least three times and the one thing I wanted they didn’t have. When I got to the window I was waiting for well over 5 minutes for ONE item. I got a medium iced coffee and was given a small. Not satisfied with this experience at all. Would rather get my morning iced coffee elsewhere.
Good doughnuts and other pastries.
Great donuts and service
Doughnuts was super fresh, but the lines (inside and outside) was super long... took over 30 minutes to get food. Wait staff was super great.
good donuts, of course, but no maple bars and generally limited selection at 2 pm.
Nice to have Krispy Kreme back in Fresno. Friendly staff and great location
Waotedcon line for 25 minutes. Was given the wrong donuts. This has happened way to many times. The service sucks.
Great donuts!
This store does not have hot fresh doughnuts. My doughnuts were hard and stale. I wish there were more Krispy Kreme stores in Colorado especially in the Springs.
What do you mean this store doesn’t make warm donuts :(
Love them warm donuts and I don't worry about how fattening they are
I can walk a few blocks to a Krispy Kreme. That’s how my future 600lb Life episode starts.
I hate donuts, but a fresh glazed, hot from the fryer is soooooo good.
Love this place and love that u can see the donuts being made
So we took my sister in-law here for her first Krispy Kreme donuts and her response was " OMG ITS LIKE BITING INTO A WARM CLOUD!!!!!" SOOO I think it was a hit lol
The service inside was fast. The associates seemed to be a bit tired and others in training. No manager in sight. Doughnuts were fresh, coffee was hot, and the premises were clean inside and out. I would go back to this location because of that part.
Light was on, but no hot and ready. No creamed filled available and STILL didn't get the order right.
Great staff, and good consistent quality. This location doesn't have the conveyer to watch so you don't hey piping hot donuts, but they're still great.
Went at 8:45pm the line was covered up No selection other than glazed and staff acted like they did not want to be working
Are you kidding me!! Awesome!! The light was on in front , and the doughnuts we're hot!! Awesome!!!
Great to bring your kids for them to see how they make some delicious glaze donuts. Whenever I'm in Fresno, I make sure to pick up a dozen. Sometime this place runs out of certain donuts
Hmmm donuts
Love their donuts. Thanks to Jamie who assist me today, she gave me a coupon for buying a dozen, get one dozen free! (: Definitely worth going back, the employees are great!
Not too oily and they have different fillings and toppings. Drive thru is convenient but they are a lil pricey.
Good donughts good coffee great location!
Delicious
They literally never answer the phone. Doesn't matter what time of the day you call.
Great service. Coby is the best!!!He is so friendly, beautiful smile.
Fresh? Absolutely not. The last 3 visits I kept thinking things had to change with the donuts being fresh. Well again walked away with some stale doughnuts that were like bricks in a box. They have lost their culture and now geared for the highest profits vs a quality product. The local grocery store has fresh doughnuts for a 1/3rd of the price. Trash
It was Great! The young lady was very polite and Friendly. The doughnuts are very good. And Krispy Kreme Smooth Coffee is the Best!!!
Very delicious
They were out of all of my favs good luck.
Good EATS ,& COFFEE... BAD ATTITUDE
10 out of 10; would eat a hot and delicious donut again
They opened 10 minutes late today, important for people who have work in the morning on that time crunch. They gave my boyfriend 2 extra donuts no charge (probably because they felt bad about opening late?) and they were friendly...which is why I gave them the third star, but in all honesty, some people RELY on a place opening when they say they will. Also the bathroom was extremely dirty, very obvious that didn't clean it from the day before. Also, I know this isn't important to everyone but to me, I was very disappointed that there was not even ONE vegan option.... it's so UNNECESSARY to have animal products in everything.
The staff is always very friendly and helpful.
The donuts are delicious!!!!!!
Their donuts are as good as it gets. Inside is very tidy and organized. The donuts are made delicious as the restaurant is supposed to make them. Workers are nice as well. No complaints I've had so far. The donuts are a little pricey than regular donuts of course, but the price is for how rich they taste. I dont know anyone that doesn't like their donuts
Great
Good Donuts
Coffee is good
Love this place. Went there in the morning. Had fresh and delicious donuts. Also had a chance to meet the store manager. She was really nice and helpful. Will be back many more times.
Always fresh. Loved the Dec 12 special
For over 5 months on the 1st Friday of the month, they haven't had the chocolate glazed donuts they advertise in a poster on their front door. Take down the sign if you're not going to serve the product advertised.
Had to wait 20 minutes before they opened the doors but they had wonderful Hotttt DOUGHNUTS
Okay so I like Krispy Kreme but the Krispy Kreme and Conway they don't give a free donut when the light is on. It's kind of misleading. they only give a free donut if you make a purchase. They're reasoning for not giving a free donut is because too many people might want one at the same time. Conway Krispy Kreme will not have my business anymore
Waited for V-Day donuts for 2 HOURS! The turnaround time through the drive through was about 10-15 per car when I finally made it towards the window. Can't believe that the store wouldn't be staffed well enough to take care of customers in a reasonable amount of time, especially when they're advertising the special occasion items. Terrible!
It's Krispy Kreme. Do you seriously need a review for that? Also, it'd be nice if they brought back their mile high doughnuts!
Expect delays for now, they just opened and everyone is going, the employees are new and learning, but they're doing their best for sure. Expect alot of flavors to be out, especially during busy times. The line will probably take about 25-45 minutes, however it's Krispy Kreme, you're getting the same consistent and delicious donuts you always get, and of you're from Southern or Northern California you will be prepared for all of this and love your donuts. Great Coffee(expect to wait for that as well) and stop whining about waiting.
I have to admit that I am a Krispy Kreme fan. This is a very nice, new store with friendly people and very fresh doughnuts. If the hot light is on, you need to stop and grab a hot one coming off the line.
Went to Crispy. Krispy Kremes Not quite as good as it used to be. Hate th terribly.
They don't have all the donuts they show on there site, rating f
the doughnuts here are pretty good, they're out of a lot of oreo or peanut butter doughnuts often though
Favorite dessert place
I don't care for Krispy Kreme but my family does. The donuts have a weird aftertaste and I like fluffy soft donuts better.
Traveling to Denver and my son proclaimed he had yet to try a Kristy Kreme! We had to remedy that right away. They were super friendly, even after a very rude customer that was swearing and being loud. Have us a free donut after seeing all of that. My son now loves their donuts!
Today they were terrible. The glazed tasted different than usual and they were out of pretty much every other doughnut. And gave us custard filled instead of cream
The only reason why I didn't give it all 5 stars was because most of the time they dont have everything on the menu.
Best donuts ever in my opinion
Not a good experience. Took 15 to 20 minutes to get 6 doughnuts and a box of holes. Had to ask for my money back before anything was done.
They didn't have any of the new reese peanut butter donuts. And the ones we got left a GREASE FILM ON THE ROOF OF OUR MOITHS . We won't be back. They were alot better when the first came to town yes ago. Now it's not. Just saying.
Fresh, hot, fast!
Thanks for never answering the damn phone!
Krispy Kreme donuts in Hoover is the bomb!!!!! They are very fresh and hot. Love it
Can watch donuts being made.
I can never know when the light will go on but when it does, deliciousness awaits. Cold donuts...not so much.
Disappointed in the selection.
Really busy tonight, but staff was so friendly!!!
The best! Although they weren't hot, they were still delicious.
Booooomb! Best doughnuts ever! Like pillows
Delicious, but wish they made them fresh and hot at the location
I was saddly surprised to find that the donuts were baked. To doey for my taste. To expensive . Nice flashy building. Service was great .clean and shiny. You can go . I'll never step a foot there ever agen. Ty
The best donuts ever.
The customer service needs some improvement
Yes so good but so bad for very good donuts.
Hot warm doughnuts
Great customer service tonight. Because they were so backed up, one of the workers(very energetic and funny) gave out complementary doughnuts for the ones who had to wait a while for their order. It was good to see someone happy about their job and not dragging for a change.
This other place the donuts are different , so good , all the donut places we have been are good n different, also the ones from the bakery inside the grocery stores are good
It's a krispy Kreme... Great donuts when the light is on.
Didnt get order right
Although this location was very clean and orderly, a lot of the donut selections were not available. The donuts are smaller than once from a standard donut shop and more expensive. If you are a fan of Krispy Kreme then this is your place.
By far the worst Krispy Kreme in the state. Always out of doughnuts.
We regularly get donuts that are raw in the middle. It's hit or miss with this place but 75% of the time it's a miss. The employees don't seem happy to be there either.
Great place, outstanding service, because this specific location is small they do not make these infamous confections hot and fresh. Nonetheless they are still the Krispy Kreme doughnuts we love!
Delicious donuts and Apple fritters
Awesome doughnuts and service..
Don't think it's very appropriate for a DISTRICT MANAGER to post a review OR give ANY stars for the PATHETIC way she runs "her stores", YOUR NEVER IN OR CHECKING ON "YOUR" STORES, probably couldn't even box and ring me up a dozen, your little "slave boy" sure can't.......ROBERTA....THIS MEANS YOU!!!! Krispy Kreme is a great place.....until you look behind the curtain and you see the way things are ran by UPPER MANAGEMENT that has NEVER WORKED IN a store..... Review this you lazy @#&\*×$!!!
Excellent little pieces of fluffy sweet heaven.
Ummm doughnuts....
Love the Original Glazed donuts!!!
It was very quick to get my donuts.
I love Krispy Kreme but this one was disgusting. The people that work there were too lazy to fix the glaze machine so the glaze was just dumping loads of it on there. It was so thick on there that it was literally dripping onto the table. We went inside to eat and were shocked at how lazy the people were there. There was dried glaze and doughnuts on the floor in the cooking area, the lobby was disgusting and the bathrooms were trashed. We had to clean garbage off of a table just so that we could sit down to eat.
I just almost fell from the floor being so wet and literally balanced my self from falling and the people in line saw. I told the cashier and she seem to be bothered untill my friend went up to ask for manager cause they didn't go try and clean it up right away or even ask if I was okay. The way the floored was moped was bad
Ran out of plain donuts. They should prepare better for holidays & special days like father's day. Otherwise good customer service.
Great donuts and fast service
Excellent as always! Hot and delicious every single time!
Food was better than the service.
I was beyond disappointed there hot chocolate was nasty not very warm there donuts weren't all there cracked up to be either I'll stick to my regular place
Great dough nuts
Cold donuts
Great service
Great but didnt ask if I wanted whip cream on my hot chocolate. Bit disappointed.
You can't beat them, especially when you see that "hot& ready" sign lit up
Customer service kinda sucks, they hate their jobs for sure. Donuts are good tho
Great food.
Friendly and fresh sweeet bread
Great doughnuts but coffee wasn't the greatest next time I will get hot chocolate.
Love it great service and fast
The donuts were wonderful!!!!
St. Patrick's Day Donuts.
Doughnuts are great but they NEVER have enough people working the counter. 9:30 am and one working counter, one working drive thru and one wandering around ignoring the crowd at the counter! The girl at the counter was working hard and fast.
So, the employees have always been helpful, and do their best to help their customers. But there is a severe lack of leadership when it comes to the retention of employees, and the management of the location itself. Several times, have gone to this location, and they either have no stock in large swaths of their inventory, or they are not open at all during their listed opening time. Today, swung by, and they had only cake donuts, no raised. This is not unusual, and it seems almost cruel for the employees to have to take the heat from the customers for a lack of coordination elsewhere. All in all, love Krispy Kreme, but do not love the way this location is run.
Poorly trained staffans doesn't follow national sell promotions
Really good donuts but the coffee could use some work. Kinda pricey but it's worth it!
If there are doughnuts in heaven... it will be Krispy Kreme.
Open 24 a day and you can literally get an order that just dropped from the frosting conveyer belt. So bad for you diet wise, but so so worth it. Can always reheat In the microwave for 10 seconds and it's almost as good as the fresh we're.
Ok. but they don't make fresh doughnut here.
Selection of donuts always available. Friendly and efficient employees
Doughnuts were hot and fresh! The staff was also patient with us despite us selecting a large variety of doughnuts.
Very friendly great products love it
I went there to get 3 dozen assorted donuts. I told the guy I wanted 3 dozen assorted, and I told him I didn't want couple of certain kind. He prepares them in a way that I couldn't see. When he handed them to me I asked him if they were all assorted. He said yes. Then I went to my car and when I checked the boxes, the first one was assorted , but he put 4 plain donuts. I could live with that. Second box he put the kind that I told him I didn't want. And the third box, he put all plain. I went back to the store, and I asked him for my money back because of what he did. He said he could get them assorted as I asked, but I said no. He went to get his manager ( i am guessing she was the manager), she came and she didn't ask what was wrong and not even apologizing, she gave my money back. One of the worst customer service I experienced in a long time. Zero star if it was possible.
It's Krispy Kreme, 'nuf said.
Awesome customer service
Very friendly staff. Not too expensive. Great selection. Exceptionally clean. Everything made fresh, best donuts around. I would definitely recommend this place!
The man that was working yesterday was amazing! He lit up my whole day with his kindness! My husband and I only got a coffee and glazed donut but it was one of the best stops on my vacation! Thank you so much! I wish I would've got your name!
Friendly and helpful employees. Cute little chain donut shoppe with seasonal delicacies. Always clean and pleasant.
Sad admission: It wasn't until my early 30's that I learned the neon store signage would glow when a fresh batch of donuts rolled down assembly. I also discovered there's an app to inform you of this as well. The sweets are always fresh but if all the lights are on... jump in line... its 'melt in your mouth fresh' donut time!!
The front line worker (Jordin) was by far one of the most friendliest and professional staff members I've had serve my coffee and fresh donuts. She has by far set the example of fine customer service at it's best and is a model team member to others. The place was very clean and organized as well. High five... \,,/,
I went to Krispy Kreme in Conway Arkansas yesterday August 10. It was gloomy and raining outside but inside the staff were warm and friendly. They had the/my favorite sign...denoting the donuts were hot and melt in your mouth.The young lady at the at the counter was very helpful "not trying to rush" me as I made my selections. She even made fresh coffee. So thank you McKenzie for having great customer service.
I have been going to this same Krispy Kreme now for the last 6 months almost every Saturday and spend normally around 100 dollars a trip buying donuts for a sales staff. I'm not complaining about the speed of service or that they gave me the cold donuts even with the hot now sign on. I haven't ever said anything about even the long line of people on mornings waiting while only one person fills orders. I haven't let it bother me and just kinda laughed it off as just the way it is. But today i go and order the same order as always and they started getting them together. I was given 4 of the assorted that I ordered and was given 4 of the 6 glazed that i ordered. They always bag them 4 to a bag so i thought nothing of it because that's the way it always is.I left my coffee on the counter and said i will go ahead and take the first two bags to my truck. I returned and was waiting for my other 2 dozen and finally asked what I needed. I told them my other two dz. The man that rang me up sarcastically asked me if i was sure i didn't get them. When i told yes i was sure you could tell that he gave me two more but did it in a way that he was treating me like i was either a liar or a thief. He is lucky that there were young kids in the store or I would have cussed him out. I have requested through their website for someone to contact me and I anm waiting to see if that happens.
Great staff. Everyone there is respectful.! Real professional and always seem happy when I go in there. It’s a clean environment where you can Escape reality!
One thing I appreciate about this place is consistency. The customer service is always very friendly, and the food is always good. They have a winning formula and they stick to it. I love Krispy Kreme, especially when that red light for fresh donuts is on.
Best doughnuts in the United States and I love that we finally got one in Jonesboro. When the HOT light is on and they are fresh off the line,they absolutely melt in your mouth.
This location has never disappointed us. Always friendly!
Opens at 5:30am but doesn't turn there hot light on till 7am... Very confused.
Excellent customer service and very clean inside
Great donuts and decent service
This store is located on 31 in Hoover. Server got my whole order wrong. Donuts so COLD. I was in drive thru. I did not check until I was 20 miles away. My fault. I will never use this store again. They use to be best donuts around. Server was the reason.
Pumpkin spice doughnuts are so good! Service was fast and friendly today too
The lady that helped me was incredibly friendly and helpful. It is my first time in a Krispy Kreme so she was helpful. The store was fairly clean and I enjoyed all of the windows letting in natural light and the goings on of the 16th st. Mall. The one what I can only describe as odd or strange even was the comment the woman made when I attempted to tip her and her coworker. She said she didn't want it because they were "Working on themselves around here". Maybe they are part of a secret Krispy Kreme Kult. Well whatever the case good donuts and good service with a view.
Stopped here many times while on vacation. Nice clean place. The employees are nice and the donuts are so good!
Awesome donuts, super sweet lady working
They were totally out of cream filled donuts which is is why I stopped, but of course they had every other kind of whackadoodle donut.
The staff was really nice, but the doughnuts were not good at all. They give you a free fresh doughnut when you walk in and that doughnut was the best one and it still wasn't that good.
Bad customer service. Waited an hour for doughnuts due to a promotional offer. Two of the staff there had really bad attitudes. I will not recommend coming to this location.
Super friendly atmosphere family oriented and amazing donuts
Nastiest coffee and cappuccino I have ever had in my life. When you get half way thru it you realize there is a table spoon of coffee grounds in the bottom. The cappuccino was nothing but foam. You would think at 6 dollars for the two you would get something worthy???? Done with you!!
Love Krispy Kreme but this location doesn’t do it justice. Nothing is ever labeled correctly and the employees just stare at you the whole time
I made a 13 dozens order & Anthony was super helpful! When I got to there another worker gave me a freshly made doughnut wholye I waited for my order to be packaged. That was super thoughtful! They also helped me set up account so I could get rewards. I'd definitely come back!
Always left there a happy camper. Wish they could make all of their donuts the same size. I went home with a variety of sizes this time.
Very good service! Inspite the busy business here, Adrian a clerk had attended my wife and I very well. You'll see me coming here very often!
It didn't even compare to Jeri lins
Was recently in the Krispy Kreme store with my kids to reward my kid for her good grades. The website states a limited of 6 donuts but we were told the limit is 3 because the location near is privately own and not part of the corporation so the rules on the website do not apply to them. This is not our first time going in with our report card and in the past no such rule existed. While my kids enjoyed their donut and sitting at the bar watching the donuts being made, we probably won't be back due to the lack of consistency. Don't promote one thing then say those rules don't apply to your location.
Delicious. Great prices.
Love it so perfect
But have one of the best donuts
Excellent! Just took a bit to get the ones of the belt...
Yummy as always
Best donats i ever had..and there very clean inside and out
Fast and friendly service
Krispy Kreme is great, and I'm always happy to have their donuts, but they're much better warm and this place doesn't offer that. Since they can't make them here, they just get shipments of donuts so they're kind of cold and stale.
They are always great when I pick up doughnuts for police officer training!
Very good
It is so good
It's doughnuts. Expensive doughnuts.
Tried to overprice my order.
Love their doughnuts
Love these donuts the best
Not my best experience
Don't say you have something on your menu when you never actually have it.
Hot and tasty!
Terrible service. Out of everything.
I love this place their donuts melt in your mouth best place to go to cure your sweet tooth
This place STINKS!! It's not the experience I've had at other KK's. I have always loved these donuts but will not return because the STAFF is so lazy and rude. They stand around talking and could care less about the customers.
Good service
Awesome! Busy but in and out despite the long line
quality of food here is on par with every other KK i've been to. The service however is amazing! Staff are always super friendly. Refreshing to see happy smiling people first thing in the morning.
Good and descent doughnuts for a quick breakfast.
What can you say about hot Krispy Kreme doughnuts except MARVELOUS.
Always clean friendly staff.
The staff was incredibly friendly, even with our children!
Didn't carry the flavors I wanted but they have my typical doughnuts!
Who doesn't like donuts. Sugar rush into a diabetic coma.
Best donut shop in town!
These donuts are bomb . I love my milk, the bottle is glass.
Love these donuts....no one can compete with them
The best doughnuts in the world! Have gotten expensive but still the best!
The best ever
Over priced and less than mediocre. Save your money
You can always find a good doughnut, quality made and friendly service. Sooooo good, lemon filled glazed reminds me of when I was in elementary visiting my mom making dough in the morning.
Customer service lacks big time here never fails!!! I almost got denied my birthday and I'm a rewards member @that... My coupons and deals on my email are always getting denied! Then why have coupons and deals then. Why hire people to represent a great company if she doesnt want to work! 1 star cuz I could move forward with the post
Sugar loaded donuts with a side of coffee
Tried a cake donut. It was not very good.
Always sloooooow service. Always bad attitude at the drive thru. But, glazed hot Krispy Kreme make it tolerable. If the hot light isnt on, it isnt worth stopping.
Service was quick and not rude, and the food was good. However, the floors were so sticky people were almost losing their shoes. The tile on the walls was covered in unknown sticky substances and black smears. In the women's room, the toilet paper hadn't been replaced in so long that the two rolls left out were both almost depleted. It had been so long since anyone had taken the trash out that not only was the trash can overflowing, but the BBQ lunch bag that was brought in as a supplemental trash was overflowing. Overall cleanliness of this place was a 1/5 at best.
Donuts
Bought a cookie and cream doughnuts
I wish I still could eat here! The staff is great, the store is clean, and food was so good!
Order was wrong didn't get the donuts I wanted, hadn't been to this place in years won't be going back
Fast friendly service... Watch out for the Sheridan across the street though, not so nice
I was there at 710 am and they were closed still. An hour and change after they were supposed to be open
Best donuts, fxxxed up coffee.
The donuts are delicious and service is fast, the machine broke and the employees reacted calmly even when an older man was yelling about it, I respect them for it and when the machine started working we got our donuts within ten minutes being the 6th person in line
Hot and fresh line was long as usual but they moved fast !
Served hot. But they run out a lot.
Great customer service
Always a stop when here in Bama.
Convenient location with great service but they make any donuts here so sadly there's never 'hot donuts'.
It was great place
I love their hot doughnuts
Great location! You will never get bored watching the mall going by. The store doesn't make the donuts here. They're brought in fresh 2-3 times. Day.
They were awesome. and the workers are polite. a young lady there was very helpful. I recommend ppl to go by and grab their delicious donut
Love Krispy Kreme!
Fresh ones are always the best ones
Love this place! Our kids love setting at the “donut bar” and watching the donuts cook
My favorite donut. Nothing else compares. LOVE catching the HOT light on! Best time to get them when they are still warm, they simply melt in your mouth!
Got there ten minutes before closing, after a few mins manager stated network was down, no sales today. Oops he forgot to post a sign on the door. Very rude to me an other customers. Complaints, talk to GM tomorrow, I am closed now, goodnight.
Great donuts like always.
Great! I love the way it looks and the donuts were awesome
I like but is to much sweet
Ordered mix dozen. Donuts were hard and barely glazed. Took them back and they wouldn’t make fresh ones bc it wasn’t “time”! The excuse for barely any glazed was it’s thin glazed. The whole point of a donut is the sweetness! Not just bread horrible experience they have really went down hill
The dinner is clean inside and out; however due to the road traffic it is hard to hear the server and in my opinion the donuts nor the coffee are not the greatest in Conway. Will not be going back to purchase donuts from this dinner.
Love the creme filling donuts!
My first exposure to Krispy Kreme was their first location in north Fresno (now Chick-fil-a). I loved it! Went back many times. Moved to the bay area and enjoyed them there too. This time at the new location, I'm not sure what happened but it was vastly different than my previous experiences. The glaze was not very sweet, the doughnut flavor and texture was a little funky and left an undesirable aftertaste. I may try them again, but my expectations are low. I'll stick to traditional corner doughnut shops.
Terrific donuts
Friendly service from the staff, and fresh doughnuts. Heaven!
Love Krispy kreme. But they where out of a lot of the good stuff.
Staff was super friendly! And the manager let me have my chocolate milk for free because of the wait, and an extra doughnut because we said the wrong one accidently. Wish I had caught his name, he was awesome!
Store is always clean but they need more help. Drive-thru wait time is too long. Two times waiting for 10 minutes in drive thru was enough for me. Worst iced tea ever, it tastes like coffee. We took our granddaughters and ate inside one Sunday morning. There was one employee waiting on customers. Two were making donuts. After finally getting our order right we paid and had to wait on my husbands coffee order. Instead of completing the order and making my husbands coffee two people came in and he waited on them. After he made their drinks and rang them up he proceeded to make my husbands coffee. I will not go back. The new donut place behind McDonalds called Fresh Donuts gets our business. Best donuts I’ve ever eaten.
Donuts gets over real quick
Great selection of Donuts and the staff is friendly and helpful.
Doughnuts<3
aww, c'mon! it's krispy kreme!! more magic than willy's factory and you don't need some gold foil thing to get in. just go. ...and if the "HOT DONUTS" sign is on, just go right now!!!
Cool bit they never have hit dougnuts
Clean, kind workers, awesome donuts!
Worst customer service ever
Maple glaze doughnuts and Rosas Brothers Banana milk
Seems they have changed the size and flavor good but not as good
Best donut around when the light is on.
Love it
Wonderful service and donuts were delicious!!
I love Krispy Kreme but a lot of tmes they are out of this or that and you are forced to get whatever they have left. Problematic to me as I want what I want. Nevertheless i know how to go somewhere else for sweets.
Got a chocolate frosted, raspberry filled doughnut and it was alright. The filling was yummy but the doughnut was hard and kind of disappointing for Krispy Kreme
If you don't know about Krispy Kreme by now, you probably should be allowed to be on the internet to read a review anyway.
Very good reliable service. All the employees are very nice and helpful especially with food allergies. Very clean restaurant and workers.
I drove 15 miles this morning to pick up some Krispy Kreme donuts for a surprise for my wife. I got there at 5:35 am and was told they were out of three of the four types I was after. Glazed, cream filled and apple fritters. They did have the blue berry I crave.
Always good fresh doughnuts
Really good just wish I would have realized you have to ask for them not to receive them hot. I thought if you got there early enough they were all hot.
Love the donuts.
I went today to buy some donuts for my friend for Valentine's and there was a black girl there she asked me if I needed help and I said yes please and she walked away and never came back I think that was rude I didn't understand why she asked me if she wasn't going to help me that's the last time I'm going there.
Kyla is amazing!!!! So sweet.... like a glazed donut
It's a Krispy Kreme. Enough said.
I like these donuts
Was given wrong drink!
Service was horrible and the doughnuts are hard. Wish I would've gone somewhere else
They're out of doughnuts... What a joke. Who ever is in charge of inventory needs to be fired. I will never eat at one again because of this experience with the 16 th street mall location... It's your bday, stock up on doughnuts. UPDATE - Now three of the four times that I have been into this location they have been out of donuts. Including twice in the last week.
We love to go get the donuts when they are hot. I love the Blueberry cake doughnuts. Yummy! ☺
Yummy! Hot donuts now! Enough said.
Really good donuts just a little overratted .
Great place, VERY helpful & friendly staff, useful app, & tasty pastries & frozen cappuccinos!
WORST EXPERIENCE EVER! Supposedly open 24 hours. Well we walk in at 10:30 to a completely empty store. No doughnuts except the original ones that are just being made. Was told by an employee that we could have a dozen for $5(it was made out like he was doing that because they didn’t have any doughnuts to choose from) but when we paid for the doughnuts they charged us $10.99 for them and the manager then refused to honor what his employee told us. Very disappointed over all from this experience.
Great Doughnuts. Need to be set up like sonics park and order . bring to you .
Pricier than mom and pop donut shops. My midnight donut snack when i am in the area. Their donuts are fresh. They have very good staff. Donut special selection changes from time to time so you have to check and make sure they still make a certain one. Their classic menu never changes though. Great donuts!
As always great doughnuts. Especially when hot light is on. Great staff always friendly. Clean store.
It's still a Krispy Kreme, not many in Colorado. They don't make the doughnuts in store. (My guess is they're shipped in from one of the bigger locations on either 120th or County Line) But great doughnuts nonetheless
Don't know what the problem was today, but I sat in the drive-through for 40 minutes. I was blocked in so I had no choice.
Best Best
St. Patrick's Day! Green donuts! My dozen was hot! Drizzled not glazed! Mmmmmm....
Addicting
Ordered 15 dozen the previous day for a work party, went to pick them up and of course they are not ready. No "I'm sorry" or please be patient with us, not a peep from management. I am very disappointed in this location and will be contacting thier corporate office to discuss.
Superb!
Great staff. Good doughnuts.
Their coffee is so good
Love it but not easy to get to
Staff were super friendly, place was sparkling clean, and the donuts were hot, fresh, and delicious!
It's good love the donuts coffee is a lil strong but it's good for a quick snack
We all know the power of that "Hot" sign being illuminated red.
Good but very sweet. Fast friendly service.
Love this place. The folks working here are awesome and the edibles are delightful.
Employees are nice, donuts are typically pretty fresh. Store always smells a little funky.
Only thing better is when they're coming frresh off the line.
You don't get 5 stars if you don't have a "Hot Fresh" sign! Haha
Yummy.
Fresh, hot off the line!♡♡
The best donuts ever. Thank u for the extra pounds.
Wide variety of donuts. Good servors. Only 3 stars because coffee machine was not ready/working...in a donut shop! This was about 11:00AM so not too late in the day.
Krispy Kreme can't be beat... . but this may be the best one ever!
I love them. They are always fresh and the bldg is clean with great staff.
no free hot and fresh donught
Krispy Kreme is so good I always have to look for one when I go on vacation because we don't have one here yet it's coming soon
Excellent friendly staff good doughnuts
Fast, friendly service. Going through the drive through was prompt and the donuts came to us both quickly and warm.
Friendly staff and great donuts!
Amazing
They didn't have any fresh donuts!
Tasty-creamy yea...
Love the hot fresh doughnuts here
Great customer service and the best donuts in town.
Ruben has awesome customer service!! So patient thank you again!!
Best service and good quality of food
Nothing beats donuts fresh off of the line!
Love the doughnuts and atmosphere
Great donuts and always fresh
Excellent
Excellent, fresh, clean, great service
Went there at 8am. NO Doughnut yet. It opens at 6am. How is there NOT a single Doughnut yet???
Worst employees ever! The guy in photo couldn’t be bothered to help us, Came in on Sunday morning while six employees were on duty not one of them could acknowledge myself or the three other customers waiting in line. I will never buy anything here again and will be calling the corporate headquarters on Monday to let them know of my experience at this location.
Great customer service and product
no hot lite at this place
Everyone is so sweet and helpful here!
What a wonderful experience! One of the best things I saw in my trip to America, I've seen everything now
Great Donut's nice staff
Always great!
DELICIOUS!! The store was clean & the donuts were FRESH!!
Best doughnuts in the universe!
Doughnuts
Great specials with app
Amazing! My favorite donut of all time already, but the chance to visit the friendly crew and watch them being made is worth it. The whole assembly line flows with smiles. I wish we had one in the town I live, I'd always be there. But alas, it's another reason to visit my home town location.
The one in West little Rock Ar is nasty and the the service is awful but the rest are great and I just love going to them.
Good service and better dounuts
Slow service , and no chocolate filled , bummer
I love their blueberry donuts!!!
I love Krispy Kreme donuts
We set in that damn line for a hour
Didn't have any donuts, but the manager gave me 3 boxes of free donuts holes. That was really nice. On a Friday evening between 5pm-6pm.
One of the managers offered me a free fresh hot donut. The girl making my coffee stopped taking care of me to help 2 other guest. Then she came back finished my coffee, couldn't even taste the flavor I got and she didn't fill my cup all the way. She seemed new, but other than that everything was fine.
Great donuts like always. This location was pretty quick even with just one lady working behind the counter.
Think their donuts are lacking something compared to years ago.. Frozen mocha latte awesome..
Stopped in here for their buy one get one free deal back in December. they had the hot and fresh sign on so I knew I was going to be in heaven! definitely killed my diet but it was totally worth it!
It's not an awful place and seems clean enough, but when I went in to get my free birthday donut, they donut they gave me seemed like it had been left out for 3 days and was hard and stale. I was so disappointed, especially because this isn't the Krispy Kreme I usually go to (the one I go to is located near a target), and it was my only free donut. The man who helped me was nice though, so at least the service wasn't too bad.
The maple glazed donuts are my absolute favorite ones. The staff are always friendly and when the light is on they give you a fresh hot glazed donut. Super cool little place.
Always liked the doughnuts from this location, but it is not 24 hours. Several times I've passed by late at night (1,2 or 4 AM) and thought to get something and its closed. Even the drive thru. The hours need to be updated to reflect this, or the staff reminded.
The staff at this location are always professional and friendly. Even when they are exceptionally busy. They're always busy... Though I do only go in the mornings, when I'm picking up for the office.
Krispy Kreme is the place to go for donuts... Obviously. They're simply the best. Yes, they employ many teenagers who are experiencing their first job and don't always provide the pinnacle of customer service. However, they typically manage to get me donuts within 5 minutes. So, I'm good.
Krispy Kreme doughnuts are amazing and I while I loved the two glazed and 1 sprinkled doughnuts I picked up from this location, the Latte I ordered fell very far from the mark. It's an awful shame too, as Krispy Kreme could legitimately ease some of the congestion from the Starbucks next store. But the truth is, when you serve what tastes like hours hold coffee with steamed milk as a latte, you're not going to win any part of the coffee market. Note to KK. Keep making awesome doughnuts, and learn how to make a latte.
This place has the greatest donuts!
Great staff and food.
Yum
Awesome
The glazed are the best when they're
They don't serve fresh donuts without glaze at this location, which is my favorite kind of donut. I never liked glaze much and it is why I like that about Krispy kreme. But this location doesn't offer fresh, unglazed donuts. Otherwise, this is like most Krispy kreme stores in terms of quality, service, and menu selection.
The employee is a sweetheart
Love them hot doughnuts. Who can resist?
Mmm mmm mmmm. Fluffy fat pills and sugar supplements.
Always delicious
Best donuts ever! Nothing compares to them!
I can’t give it five stars because I don’t think that the place does anything great (5 stars) or good (4 stars). It’s unhealthy food and nothing special. Felt like I just should have opened a pack of sugar and scarfed it down. Same nutritional value.
Second time recently was told out of doughnuts. Today, asked for 6 original glazed, 6 chocolate iced and was advised they had no chocolate and it would be a long time before any were prepared. 830am on a Saturday morning - really just no excuse for a doughnut place to run out of them when they are made in this store! Last time, order was totally wrong. Shipley's it is!
What a deal..bought a dozen n got a dozen for an extra dollar..temporary special
Staff was really nice, clean place, good coffee
Disappointing. They are having a special today for the $2 chocolate glaze. And they are out of so many donuts. Knowing you have a special, you haven’t made any?? Even the custard and jelly donuts are out. Very disappointed.
Fast service getting 2 dozen donuts for my baby girls 18th birthday instead of a cake!!!
Awesome donuts. Nothing beats a fresh one right off the line!
Combination of donuts
Great deal and good and yummy
There's nothing better to see than the Hot Now sign! Especially when you can get green glazed donuts!
Not my favorite place
The manager at this location is very rude , and has no customer service skills. She keeps it up she won’t have a job much longer
Best donuts ever
Donuts are awesome but the customer area is usually pretty dirty. But they have a drive through if you don’t want to mess with sticky tables and floors.
Always friendly staff, always clean, great donuts. If they didn't always have Fox news on their TV, I'd give them 5 stars.
It's so much fun to go and watch them make donuts... My kids love that.
Love their donuts
(Translated by Google) I love it (Original) M encanta
Great doughnuts, if they weren't so expensive I would eat there more often.
Donuts were wonderful! Not many places to get fried donuts anymore! Staff was very friendly! Got my free one because the hot light was on!
Love it
Super nice workers!
Outrageous but delicious. It's been a long time since we had donuts.
Great customer service. Knowledgeable and helpful.
Donuts weren't hot and you had to pay the same price as if they were hot
Running low on donuts because of the Anime event across the street
Doughnuts was fresh and warm and the hot chocolate was soooooo good
...PART 2 (of review from Cali R)... Also, I would like to add, that I've worked amongst many food/beverage establishments, and I would never, not in a million years, speak to a customer like that, much less someone who traveled all that way, much less any human being. And I can safely say the same for my managers along the way, many of which who had to deal with customers who were much, much worse than 2 young girls and their dog, trying to take a few minutes to figure out what they wanted to buy. I would love to follow that guy around at every and any food/beverage residence to see if he can figure out his order in 30 seconds or less, because apparently, that's all it takes to get the cops called on you for "taking business from other paying customers." I am still appalled, and quite honestly still as puzzled as ever. I am, however, not surprised. Seconds after we started packing up our bags, several different families and people who overheard our situation, came up to us, reassuring us that the "manager" who harassed us acts and behaves that way quite frequently, and to quite a lot of people. Not that it made it right, but clearly something higher up needs to be done. This is the second time I've read and/or heard about employees at this location being despicable humans. What a disgrace. I suppose I'll pray for that man. He truly does need it, with all that unresolved and misfired hatred.
Good donutes
Average Krispy Kreme. Prices are starting to uptick.
These doughnuts have to be one of the best I’ve ever had no lie
Favorite doughnut spot
They need to make a white crème maple donut
Friendly staff. Clean restrooms and eating area. Thanks for the fresh donut.
BYE FELICIA! Worst donuts in Denver, they’re not fresh!!!!
I got my doughnuts and they were alright but a tad bit firm although they were fresh out of the oven
Very clean and bright. Good service
Doughnuts may not be fresh, but are still just as great. Definitely worth stopping by.
Omg We need one of these in Newport.
There was a long line but it went fast. Loved seeing the hot doughnuts come off the belt. Service was great and the doughnuts were very good.
The service was lousy. I had to get out of drive thru line and go in not once, not twice, but three different times to get exactly what I ordered. And they tell u they have cappacino but its not! Its strong coffee with flavored creamer. And then the donuts tasted like 2 day old donuts from a regular bakery. It was not a good experience and I was very dissatisfied.
I've never had a good experience here. Staff is always very rude or at the least obviously uninterested in giving you good service. Today though a young man cashed me out and he seemed pleasant. also tables have never been clean. I have always had to wipe one down. But hey donuts are always good so I keep coming back regardless.
Great product super friendly staff and managers
The doughnuts are delicious !!
Got a free doughnut of my choosing for National Doughnut Day. Minus 1 star because the bathroom required a key.
Delicious
AH-MAZING!!!! Always get a awesome custom order!
OMG there are no words for this wonderful, amazingly delicious place to go crazy. Hot glazed....OMG
Waited in the drive thru for over 30mins. Got to the box to order, they were out of the doughnuts i wanted to order (I asked about 4 different kinds nd got nothing but attitude) and their drink machine for frozen lattes was "not working". Beyond irritated.
Best Donuts in town
Love it
The hot sign is on!
Great service, good donuts
Very poor customer service. Walked out & refuse to go back. They lost a loyal customer. After reading the comments i see im not the only one that had a bad experience with the African american lady. When i called to speak to a manager she called my fiancee's phone back 2 times cussing us. She called my 17 yr old son a meth head.. I called corporate and they never called back. Our issue started when we were purchasing doughnuts she refused to let my son go to bathroom.
Friendly drive through, always get warm donuts!
What sets Krispy Kreme apart from other donut shops is their glaze. Most donuts have such a thick, sugary glaze that I can't eat more than two without feeling sick. But Krispy Kreme's glaze is nice and light while still being plenty sweet. I can enjoy multiple donuts, which are of a higher quality in the first place. If you've never tried them, you owe it to yourself to rectify that asap.
Delicious!
Very clean, great food and coffee. Helpful and extremely kind employees. Amazing Krispy Kreme!
Fast friendly service! Go through the drive through people won't let you out
Fresh donuts!
Great donuts and good employees
The young lady that helped me was very polite, courteous. I hope she enjoys her visit to CALI. Looking forward to visiting this store soon & seeing her again
Best donuts anywhere! These are the best Donuts hands down made better by great service.
Good donut
Donuts and service is great
The red light was on so good
Best. Donuts. Ever
First time and I love it! Great customer service and the doughnuts were delicious. Fresh products.
Have not tried this Krispy Kreme but I’m glad it’s open since the one in Little Rock closed. The one in Little Rock was horribly managed and always out of stock. Looking forward to this!
Extra friendly staff, cool bar to sit at and watch the donuts being made. Great experience! Plus they gave us free hot off the icer donuts! Soooo good!
Very slow and lazy. Loosing customers
Not my favorite
We love the doughnuts there and the kids absolutely love watching the doughnuts being made.
Love Krispy Kreme since the age of 13 when I resided in San Diego for a summer and growing up there were not too many cities or states I moved to and lived since 2000 that I left California
Always fresh , and hot. Staff is great always smiling
It's been a long time since I've been to Krispy Kreme and it will be a long time before I return. The line was all the way to the back door this morning and they only had one cash register open on a Saturday morning. And the young girl running the cash register didn't seem to know what she was doing so she was very slow. The manager didn't seem to care that the line was so long. At one point they called another person up to help the inexperienced girl at the register but they did not open a second register. It took 25 minutes to get my doughnuts. That was not in my time schedule this morning. I see other similar reviews. The owners need to figure this out.
No refill on some coffee
Its always easy to drop in Krispy Kreme and get a sample! Cant say anything bad here ever!...good service...fast, friendly, and a KK donut always puts a smile on yo face!
Arrived at the 280 Krispy Kreme 1 1/2 hours before closing and parked to go in and see what I wanted to get from the assorted doughnuts. I didnt get a look because the 3 employees had already put those up and they were cashing out the money drawers. They looked at me like I was horrible from coming in to buy something. I had just drivin 20 minutes to get there or I would have walked out, but these were for a birthday the next day. Its a bummer but I will Never go in there again!!!!
'The doughnut factory' is one of my kids' favorite breakfast spots
Donuts were not fresh at this location. Filthy, NO clean tables. Worker was sitting outside the whole time and after we ordered went back outside. Zero napkins available
The staff were friendly and went above and beyond expectations. They made a long night into a great day. Thanks again <3
I don't know why some ppl go crazy about this place. The donuts suck....liquor store donuts taste better.
SERVICE okay,need to practice housekeeping during the SHIFT.
Great coffee and donuts.
Loved you guys since i was a kid. But damn no glazed donuts, whats up??? And on 4/20. Ain't suppose to be hot and fresh all the time????? J/S
I got the new fruit doughnut, the pineapple, and there was no filling, very disappointed.
Back at it again at Krispy kreme
I love KK but this an outlet NO fresh hot donuts! D'Oh
Great selection of fresh donuts, good prices, friendly staff
The doughnuts are good. Not the best in town, but consistent with other Krispy Kremes. But the staff are barely competent and it takes forever to get an order either outside or in. The orders have to be repeated multiple times and are rarely correct in the end, in my experience. The last time I went, we sat in line behind two other cars for 15 minutes at like 3:00 in the afternoon and didn't get part of our order.
Never disappoints. Hot and fresh or cold and cold
Krispy Kreme is always good when it comes to donuts but this particular location has got my orders wrong more than once.
if they have donuts in heaven I bet they are krispy Kreme donuts!!!!!!!!!!!
Who doesn't love a hot donut right off the conveyor belt?! Per usual, our donuts were fresh and delicious!
You cant go wrong with fresh warm donuts.
Love the donuts
Git fresh hot donuts in the morning. Sweet, weightless, angel residue evenly distributed by what seems like magic, but it's a machine, a machine driven goodness maker. And a nice person helped me out.
Love this place can eat them every day
We got donuts for the kids as they started back to school this week. They thought the donuts were delicious.
Always good always bad for you but it's donuts you gotta love it hot out of the fryer they're awesome
They have some really good Donuts best ones to get is right out of the oven
Best place ever
Quick service and the employees are friendly.
This place is awesome. Their limited collection chocolate glaze is sweet. Also got a dozen regular glazed came out hot and fresh. Would definitely recommend if you need a sugary donut fix. ❤
Love love love this place there doughnuts are AMAZING!!! I can't get enough of them wished they had one in Tulare County though!
No idea what all the fuss is about. Service is good prices are okay
Donuts taste great, though a little pricey. Today was freebie day for those with the app. Yay!! And the $1 coffee until August 31 ... hot or iced ... any flavor and any size ... are you KIDDING ME !!?? And the coffee tastes great. Then there's the app points for each purchase... I love Krispy Kreme !!
I actually don't like doughnuts but I enjoy watching them getting made
For several months this location has become a horrible experience. No one knows anything any longer, no one can run the cash register, the Loyalty Rewards do not work by scanning or by entering a phone number, Google Pay does not work, and they never have the promotional donuts. I never got a chance to try their Birthday donut or Coffee Glazed. They open at 6:00 a.m., but are never ready to sell anything, either there are no donuts there or the registers are closed and no one knows how to open them. I cannot use the buy a dozen get a dozen glazed free promotion on their receipts because nobody knows how to do it. There definitely needs to be some register training. They do carry donut holes now. That is a change for the good. This location was.... Well kept Krispy Kreme kiosk. All fresh donuts are shipped in every morning from a local store. I'm there when they arrive in the mornings. They don't carry all the donuts made in the full stores but they have a very good variety, sadly, no donut holes. They have all sorts of beverages, but I have never tried them, I personally go just for donuts. I have always received very friendly service at this location and it is kept very clean.
You have to be rich to eat donuts these days. A dozen glazed is over $10
They were rude to my friends grandmother, saying that everyone was annoying due to it being slightly late. I hope the man gets what he deserves one day.
MY FAVORITE HEAVEN
These donuts don't taste like regular donuts. They are very special and extremely sweet. There is a certain taste donuts usually have that may not be appealing to some; Krispy Kreme donuts are free of this aftertaste and time after time this location proves to achieve a consistent taste in their products. The oreo creme is absolutely delightful.
I see the service here may as well be trending! That's exactly why I wanted to make sure I left a review. I went by yesterday for Coffee Day (yay) and my cashier in the drive thru was so sweet. She really made my day! The person that delivered the coffee to me was nice as well, but I really enjoyed the girl with the cute birthmark on her cheek. Thank you!
Great place!!
Built into the 16th Street Mall making it easily noticeable. Quick service, great prices, and double entry/exit allowing access from both sides.
Great service they did everything i needed with a smile
Pretty amazing I've never actually been to Krispy Kreme before yesterday, I've heard about it several times but never have I ever been there. When I went there with some relatives I decided to order one of their original glazed donuts which are about $1.49. When I had taken my first bite I was overwhelmed in a good way. It was as if I had eaten a small peice of heaven. Its texture, sweetness, and warmth was just astonishing. I do recommend this place, even if the prices tend to be a bit pricey it's still worth it.
Well told me the egift card I had must be fake because it wouldn't work in their system. How rude to insinuate somebody might be holding a fake number when it was from Krispy Kreme.. Needless to say I left with nothing..
Best donuts ever
Free hot donuts when you walk through the door!
Love there donuts
I am a Krispy Kreme fan. But on my last visit, I was extremely discusted by the nasty wall under the viewing window. The black mold on the wall just under the window. There was no inspection score within viewing distance. If I return to that location again, if there is not any change I WILL be walking out and contacting the health department!
I love Krispy Kreme. Was I disappointed today. We ordered a custard filled chocolate frosted donut. The donut was so stale it could not have been made today. The custard had a slightly tart taste. I hope it was a touch of lemon not custard going bad. I dont have to worry about my Krispy Kreme cravings because I have no desire to go back.
Today I had the worst experience with Krispy Kreme in this location. I order a half dozen Of including 2 Chocolate iced custard filled which were nasty and had really bad smell inside You can smell the mold. I think because it was old and Not fried or cooked very well
Excellent customer service. When you spend your money here you you know the people behind the counter appreciate your business. I have bought doughnuts here for customer events many times and have never had a bad experience.
Love there dounuts
YES!!! So good
I was disappointed to learn that on the 16th Street Mall location in Denver. They didn't bake fresh donuts but instead the items were trucked in from another store location elsewhere. They had the ordasity to charge a higher price per item then there partner stores that made items fresh daily. I paid 96 cent for one old dry donut plus tax of 8 cents more. I just don't see the value of buying donuts and other items from a store that doesn't have a "Hot" sign in the window.
Awesome, warm and delicious!
Some of the best donuts ever. If not THE best donuts ever.
Yummy
no apple fritters...
Lovely people. Good donuts.
Friendly staff. Great for kids bc they can see the donuts being made.
My daughter and I wanted something sweet after getting out of church tonight. The donuts were HOT and DELICIOUS! Friendly service and we didn't wait long. Love it
Krispy Kreme are my favorite doughnuts on the entire planet! I got 2 original glazed, 2 original glazed creme-filled and 2 blueberry cake. Love 'em!
Only one word comes to mind...GREAT!!
Drive through takes a long time and they were out of everything cream filled again....for the 4th time. sadness...
Great, quick and simple service!
Very fast but poor customer service
Fresh and delicious.
The 2 employees here are absolutely miserable They refuse to open up the restroom. The donuts were no where near fresh.
Friendly.service and yummy donuts!
FAST & FRIENDLY SERVICE!!
Always soft melty indulgence!
The Donuts Are SOOOOOOOO GOOOOOOODDDDDDDD I Cannot Wait To Go Back To Denver
I love that there trying new flavors of donuts..
Always a classic, though I wish they had a 'hot light' like other Krispy Kreme's do so you could tell when the doughnuts are freshest
Stopped in here after a stressful time on the local campus. Saint and Brandy are highly coordinated and graciously polite. The donuts were fresh and delicious. Came in to take a dozen home for the kids, snuck a couple in for myself when I saw the appealing display they put out. First time at this location, will not be the last.
Very Good Donuts! I do believe Howard's in West Memphis has more flavor!
They get 4 stars for not having a Hot Now sign. It's a Krispy Kreme, ooey gooey melt in your mouth sugar laden rings of dough.
I had a good experience with the staff and selection, but the donuts are sugar, packed with sugar, with a topping of sugar. It's good for the first couple of bites and then I get sick to my stomach from having a sugar overload. I don't have anything against Krispy Kreme, but I really think Donuts are fine all on their own and they don't need to be loaded with more sugar. Personally I won't go back to Krispy Kreme. I would rather just get a regular Donut from somewhere else.
Great donuts , Need one in Hot Springs
Yum
its okay, im really more into mom and pop donut shops....
Felt rushed when I first got to the drive thru. No Valentine's donuts @ 8:30 am on Valentine's day. Coffee was made wrong and lady @ drive thru heard me say it was wrong and still handed me my iced coffee with whip cream (I did not want whip cream ) Coffee was not good. Very disappointed.
Bring back the chocolate-covered cakes no paper towels in the bathroom the service was good bring back the chocolate-covered cakes please
Love this place ❤️
Yumm
Hate the wait. 5 people in line attempting to make decisions about their krispy purchase and I must wait way to long to buy a single donut, or 2. They need more workers or more options to grab a bag of 1 2 3 4 donuts without a wait. Skip the line. I've walked out of this place so many times waiting, I don't bother stopping anymore. Their loss of my $. Poor layout to get people in and out. At least starbucks next door the line moves quick and we see people working hard to fill orders. Not so much at krispy. 2 people in line and 10 minutes later you might get to choose something, then. Nobody is at the register....! They left to help fill an order! Ugh
Melt-in- your- mouth goodness and surprisingly less calories than other drive-thru breakfasts according to fitness pal app.
Hot, fresh doughnuts and workers were AWESOME!! #LightOn
The formulas have changed a bit but I still like the doughnuts.
Great fast donuts
What can I say ! Great folks, doughnuts and clean ! Think I'll be getting a few pounds
Good donuts
It's sad to see a fabled institution such as Krispy Kreme becoming so inconsistent lately - sometimes there are doughnuts, sometimes there are not; sometimes the cash register works, sometimes it does not; sometimes the cashier works, sometimes it does not. At least the doughnuts themselves (when they show up) never fail to replete with essential sugars and calories.
Great service
Only the second Krispy Kreme I've ever come across (they didn't make it very far into Canada). Hopefully, I won't have to wait another five years before I find another. Thanks to the wonderful staff for the treat! The custard filled one was the best!
I went about 5 in the afternoon for coffee and donuts. Both were hot and fresh. The staff was very nice and friendly.
If you don't like donuts we probably can't be friends...
It's good when they're not sold out of most of their donuts, which is too often!
Love it
We have tried many locations. This one the workers messed up everything. It's like the music is so loud they can't hear. Messed up our donuts added extra coffees, which didn't taste good. We were looking forward to coming on our drive and left disappointed.
The best doughnuts ever and excellent customer service
Always pleasant!
Best donuts ever
Have purchased donuts from here before and was to the point where I wasn’t going to buy any more because they were not filled very well at all. Thought I’d give it another chance and I’m glad I did. While they didn’t have the Oreo donuts I wanted, and told me upon walking in that if I wanted the regular glazed it would be a while, they did have the chocolate iced cream filled donuts I love. I ordered 2 and one chocolate iced custard filled (for my daughter). I ate one when I got into the car. The filling squeezed out onto my cheek! I was so happy about this as with prior ones I had to eat half a donut before getting to any filling at all. This donut was filled all the way through! This gives me hope enough that I will go back to this restaurant for more!
Went here with my boys to see if they still gave the reward donuts for good grades. Jeana was so sweet and informed us that they did
Love Krispy Kreme doughnuts but have been here 3 times and are always out of originals! Always a line with one person workinh.
I haven't eaten my donuts yet, but the employees seemed nice. The wait wasnt very long, so that's a bonus and why I'm doing a 5 star!
Great coffee and donuts
Nothing fresh. No original glaze.
I love donuts & I decided to do something different. I didn't mind the place at all. It was in an unusual location from what I'm use to but at least the donuts were good & the employee was very sweet.
The donuts were dry , not fresh& their website says they have all these different kinds of doughnuts but when you go to the store , they don't have any to choose from really. Sorry Krispy Kreme but ....its a NO from me ! Yuk!
Great donuts. Did you know that Krispy Kreme donuts are extruded rather than cut as is the case with most other donuts? It's true. Krispy Kreme makes a truly unique donut. Their automated donut making process ensures consistent quality in their product. Look for the"Hot Now" sign in the window for a truly wonderful donut
Stopped when the hot donuts red sign light was on, and what else can one say? When the sign is red, it always time to pull in and get some while they’re hot! If you’re not from the south and are visiting, do yourself a favor and see how heaven must have a Krispy Kreme with the red lights on....always!
Fresh donuts were just coming off the line as we walked in, and the place smelled wonderful! We bought a dozen and got two additional donuts to eat immediately. Those 2 donuts were fresh, warm and creamy and didn't last long! I think that was one of the best donuts I've ever had. The staff was very courteous and friendly I WILL be back!!!
I love donuts and I love Krispy Kreme. I always have just plain glazed and buy a cpl of apple fritters to go. Never disappointed.
If I could give an emoji I’d give u guys this one
Plain glazed donuts are the best item on the menu. I would give 5 stars however they are often out of whatever I'm ordering., which I find strange since they have the capability of making the donuts within minutes.
How can you go wrong with Krispy Kreme? Absolutely delicious. They always have people in there which is good. They have good deals and delicious donuts. I wish you could see them make the donuts, like other traditional Krispy Kreme. But that’s okay. Still delicious haha.
Awful service, waited in the drive through line for over 25 minutes to be told they are accepting cash only. When I asked why they cannot accept a debit/credit card the employee acted as if she could not hear me and then told me I could come inside.
If you like waiting 25 minutes in the drive-through only to be told “we’re closing for 1-2 hours to make more donuts” this is your place!
I never been there but I like it
Best Donuts around hands down nothing like seeing a hot and fresh donut roll across and get glazed. Kids enjoyed seeing the donuts be made fresh.
Great
Great customer service James! Awesome donuts.
If I could give zero stars I would. Unlike other Krispy Kremes I have gone to the donuts at this one are not made fresh on site. I decided to drive 20 minutes out of my way to get some donuts from this one and they were out of donuts saying they were waiting for their shipment to come in. Poor management skills and not worth going to.
Employee put a happy face on my donut when I told him I was having a bad day! He deserves a raise, thank you!!!!
The facility was very clean. And the donuts, what can I say. They were amazing.
Hot & Ready! Need I say more?
Best doughnuts ever! This place is always clean and welcoming! And as an added bonus you get to see the doughnuts actually being made from start to finish!
Very polite work staff. Alwaya clean DONUTS R DELICIOUS
Worst customer service ever!!! Atleast pretend to enjoy the job while at work....smile and greet customers like they are trained to do...none of the counter staff greeted customers in the 4 minutes waiting to be hepled. Worst of all, i was first in line, yet they didn't even acknowledge me and asked the people next to me until I said, "excuse me, i was first". Atleast ask who was first. I will never go back!
The person at drive thou was awful and couldn’t get our order right. Cold doughnuts. Not good service.
Painfully slow service at different times of day. Employees were cold and stiff in their demeanor. Maybe corporate should clean house and get new staff
It has some delicous food it is amazing like I mean amazing
My daughter and grandson had donuts, and said they were delicious. I had hot cocoa, and thought it was tasty. The restroom was clean and had a changing table, which was nice.
Good place
Loved watching the donuts go through the cooking process and being coated in the glaze.
Love Krispy Kreme, and product was good, but the employees were combative with other customers in just the 10 or so minutes I was there- mostly about orders and the functioning of their app
Well only thing I enjoyed was th customer service. I don't like Krispy Kreme donuts . Way too much sugar ! Winchell's please cone back home to Fresno ! That was the best donut place ever ! The one on the corner of Blackstone and Shields. Those were the good ole days !
Always yummy and warms my tummy. Never disappointed. My favorite is the old fashioned donuts..kind of twisted and airy..good staff too
Maribel was very helpful and gave excellent customer service!! Definitely recommend this location!!
Love the New York cheesecake!
When is it not a good time to be Krispy Kreme time?! Wonderful staff and a frequent user app that actually works and is benifit to the user. I can always satisfy my craving at Krispy Kreme.
To quote Charles Barkley 'When you see that hot sign on, it's like crack.' The hot Krispy Kreme donut is one of the most heavenly things I've ever put in my mouth.
The donuts! The donuts! The donuts! Is why I love this place. Chocolate iced with cream filling and buttermilk glazed - oh ya! Bit pricey, so if you feel like spending $12.00 for a dozen donuts then you should come here!
This place is VERY clean. You can also see how they make the doughnuts
Usually out of most flavors in the evening. Still the best doughnuts though.
It was very yummy doughnuts, a lil small but good. Had a frozen strawberry lemonade wouldn't reccomend the strawberry one
Too fattening, but good
Love Krispy Kreme's so we stopped in for a snack. Tried the peanut butter creme... delicious. If you are a fan of cake doughnuts these are not what you are looking for. If you want light fluffy circles of flavor swing in.
Everytime we go there seems to be a problem of supply. Sometimes we end up not getting anything, other times they give us the wrong thing, otherwise great doughnuts.
BEST FRESH DONUTS!!
Obviously you can't go too wrong with kk, but this location never had hot donuts!
Best donuts I ever had
I personally don't care for the taste of these donuts. They are far too sweet. The location, cleanliness, and people are what bumped my rating up a star.
Ok visit. Cold donuts. Was expecting them nice an warm. But at least they tasted good. Had a coffee also very nasty McDonald's sells better and for a better price
Our kids love to go inside and watch the donuts on the conveyor belt.
So tonight my girlfriend and I got out of bed because we We’re both craving Krispy Kreme. I’ve never had such a horrible experience like this before. We pulled up 25 minutes before they had closed. We sat and sat at the drive thru waiting on someone to answer and greet us. Well that never happened, so we pull up to the window. All three employees look at us and ignored us. Then we got irritated and pulled to the front to walk in. Both doors were locked. The worst part was all three employees are staring at us and turn around and ignore us. That made me furious. They didn’t even hesitate to come to the door to ask us what we need or anything. We were not the only customers either. So I call the store wanting to know why they are closed when they didn’t close for another 25 minutes and won’t even bother to give their customers the time of day. It was beyond rude. Me girlfriend and I both work in the food industry and I can say that would never happen or be okay. The manager finally answered the door and came and unlocked it. We love Krispy Kreme but after tonight, and the way the employees treated us we won’t be going back for a while. Very disappointed.
It was okay
You can't go wrong with glazed
Fun to watch the donuts get made
I've tried to give this place a few chances and I've been disappointed every time. Today I chose the drive-thru, asked for a cake batter donut, and was told they had none. Asked for a custard filled, they had none. Asked what they DID have, and all they had were original glazed and raspberry filled. These people suck. How are you a donut shop and you dont have any donuts?
Heaven Heaven Heaven!!!! My only pregnancy indulgence, and I couldn’t be happier with the service or the warm doughy rings - yumm.
Thanks for y'all good service y'all did
They have really good food but they do get a little packed which causes them to be a tad bit slower which is understandable though. Staff was extremely helpful and nice.
I'm not sure if I would have ordered a cappuccino here but it was better than Starbucks
Always good!
Quick service
It was pretty awesome just not the biggest fan of donut made the Krispy Kreme way. Although the fresh made ones are hard to beat.
Its a late upload.is it really 24 hour ? I drove from far to meet my craving at night on August 28 this year and the employee had the place close didn’t respond at the drive thru and had a bin at the window. It happened to me twice.
Excellent, but someone should note that the lobby closes 30 min before.
Only given one star because of the services and blatant disrespect of said and shown worker Felisha! Whom supposedly watch me make a drug deal but didn't call the police because according to herself she is a Denver police officer, F.B.I. Agent whom can not produce any type of identification to support whom she claim! Now don't get me wrong I love this Krispy kreme, a still go. But this lady is very condescending, judgemental, Mentally unstable8f she lies on human beings an really should do no working in or for a lovely franchise such as Krispy creme!
Poor, not what i ordered and it was cold.
Slow, slow, slow. Donuts have always been top notch. Fresh and warm. The staff works at a snail’s pace. I’ve never seen workers move that slow and I work in road construction. Have you ever driven up a hill with the parking brake on? Yeah, they’re slower than that.
Its expensive
The fruit fillings have less flavor than they use to though.
Yum yum yum! Quick service.
Great Donuts, speed of service inisde aint that great. Reason was also are some customers tho.
Horrible!! Never again. They were really busy..It was like the doughnuts had been sitting for a long while. And then warmed up & more sugar was added to them. I also tried to give the cashier a coupon. buy get one free.. He replied it's a fake!! He really did look at it .I repeat Never Again!!!
They don’t have a donut conveyer belt.
Good donuts, service was great. Girlfriend's handbag was left behind, and when we call 20 minutes later, they had already made sure it was behind the counter waiting for us. Thanks!
Warm doughnuts!
I ordered 8 of the new Reece’s chocolate lovers donuts. I pulled up to the window and noticed my receipt said Chocolate Iced Glazed. I told her that was not what I ordered, never did she apologize or even act apologetic. Took the donuts back and came back shortly after. I figured surely she got it right this time.......wrong. I had 8 more donuts that I didn’t order.....Again she never apologized or said anything when she gave them back to me. Disappointed....
Yummy. Lov em
I’m writing this from the drive-through lane... I’ve been here many times before, and the donuts are always top notch! Just what you expect from Krispy Kreme – perfectly glazed, flaky, and warm. Yum! However, the service here seems to always be very slow. I have now been in the drive-through for 14 minutes, even though when I got here, there were only four cars ahead of me. I’m not sure how on earth it could be taking this long. I’ll always come back for the donuts themselves, I just hope that the speed can improve a bit!
Love me some Krispy Kreme
Key lime doughnut great.
Great donuts
Daughter was in heaven
So good
Just what you thought
Great service, great donuts! Loved it!
Not fresh looking donuts and they almost never have the specialty or limited time donuts. Also the coffee was very bitter.
Its a fresh shop. The donuts come from another store. A hot store would be great. Ask for birth certificates for freshness. They Are suppose to have them on hand to ebsure freshness.
eye doctor chocolate raised donut and it was small very dry the chocolate broke off of it it was the worst donut I ever encountered, I'm amazed there still in business, I'm a donut maker myself I was 28 years, I was genuinely embarrassed for all donut makers of the world. I'll never go to Krispy Kreme again
Rude service .not friendly at all.
You can't ever go wrong with donuts lol
Great Donut's
I love KK!! The doughnuts were perfectly made as usual!!
Literally...the best...donuts I have ever had in my life. There's something about them that just put them above other donuts. They have a huge array of donuts to choose from too. They're so good I would eat an entire dozen in one sitting and wouldn't bat a lash. They could easily become addicting. Love the place here too. It's small and cute. Not for bigger crowds, maybe 3-4 people max.
This place is awesome. I just wish I could visit more
Doughnuts that melts my mouth, these doughnuts will have you singing.
Went in drive thru for 1 dozen donuts half glazed half lemon filled but came to find out once i bit into ALL lemon filled there WAS NO LEMON FILLING just a plain donut where the filling should go. Called in to complain they put my name down to get a free dozen, go back for my free dozen and now they dont recall or remember and they don't have anything saying i can get a free dozen. What a freakin joke. ✌️
Always fresh donuts
I go here probably once a week and the manager knows me now. Each time I go he always make my day!! My donuts are always fresh and the customer service is AWESOME!!
What's not to love about DOUGHNUTS!??! Especially KRISPY KREME DOUGHNUTS!
Well, I am amazed at some of the positive reviews. Having never visited a Krispy Kreme, my wife and I decided to give it a go. We joined the que with one person ahead and two more came after. The young man took our order for a couple of donuts and coffees. We sat and waited for the donuts and sipped our coffees. After a few minutes I noticed that the two people behind and one ahead of us had been served. When I stood to see about our order the young man that waited on us was busy loading up a dozen donuts to go for another patron. I waited until his order filled and inquired after ours. I was asked, "What did you order?" . When we finally got our order, the donut I got crumbled into pieces when I bit it. You get the picture. My wife said that this was the first time she had seen me throw away a donut but that is what happened. The store manager was sitting at the table behind me doing an interview the entire time surrounded by unbussed tables. One of the photos below shows a before shot of our table.
Awful. If I could give it less than one star I would. Terrible customer service. The two times we have been here they are out of everything. They don't even have donut holes, yet its on their menu. Be prepared to get your 3rd and 4th choices of donuts because they won't have what you want unless it's plain glazed. Always taste stale old. Sad we've given it two chances. Save yourself some irritation and go to dunkin donuts. They have great coffee, fresh donuts and good breakfast sandwiches along with employees who have good attitudes and are helpful.
It's Krispy Creme. Enough said. This one in particular allows you to see the doughnuts as they are being made, which is pretty neat!
Very good..doughnut is smaller than most but great flavor
I work for a Hospice company and I left my house at 730 am calling in an order at 744am thinking I would have enough time to call in and put in an order. I was placed on hold for 21 mins with no reply. I arrived to the store to see only one customer at drive thru. Only two customers in line inside. When I walked in I talked to a young lady with a headset making coffee for a customer. I showed her I was stilllon hold. She said she will be with me in a moment. She finally attended to me and I explained I wanted four boxes of donuts. She never apologized or introduced herself. When I asked for a manager she claimed to be manager on duty. She got me my four boxes and I also purchased 18 drinks. She only charged me for the drinks and one assorted. No apologies.they need more training. Next time I will have to find another place for donuts.
go inside and get there donuts as they are making them, best donuts around
PART 1... I wish I could give this no stars as a review, quite honestly. And, I wish I could say I am surprised at that fact, but not after reading these reviews about management, customer service, and overall human decency from the employees. It's been years since I've lived within driveable range to a Krispy Kreme. When I finally moved close to one, relatively speaking, I knew I eventually had to get there when I had the time. I finally got an afternoon off from work, and made the near 2 HOUR drive to this Krispy Kreme location. I figured I would check out Denver a bit, just for an hour or two, and grab a couple dozen of those delicious hot original glazed donuts that I've grown up on. There truly is nothing better than a right-off-the-conveyer-belt glazed yeast donut. I came with my girlfriend and our dog. There was no one outside on their patio, so I stayed with our new pup that we had rescued, while she went in to check out what was hot, what was in the window, and some prices. She came out after about 1-2 minutes, and told me they didn't make their donuts in store, so they didn't have any hot donuts. Now, firstly, I've lived all across the country, and any spots that I was fortunate to live in that were close enough to a KK, they've always made them fresh in store; I've never seen or heard of this differing at any location. Secondly, with that information, we had to decide whether my persistent craving for months on end, was worth buying donuts that weren't even fresh...donuts that I could just as easily get (per the same quality as a store without the belt) at a grocery store or gas station. We thought about it for a minute or so, and we were discussing any other flavors we might like-- she tried to name a few off of the top of her head, to try to see if I wanted any of them, even though they weren't fresh. The next thing I know, a relatively young black man, claiming to be the manager, is screaming at us from the doorway about how he's going to call security/the cops to come escort us off of the property if we aren't going to buy anything. No warning or warrant for this behavior whatsoever. We both turned around, confused as any customer would be, and tried to explain that we had a new dog with us, so we were trying to come up with a list of 24 donuts that we wanted, so that one of us could wait with the dog and the other could go in and pay. This guy didn't care about any of that, especially about the fact that we couldn't leave our dog alone on 16th street, after being a rescue that was not yet trained, nor comfortable with situations without us. He persisted on yelling at us to just chain the dog outside and pay for something. Again, we tried to reiterate, but couldn't get much out in between his racing and ranting. He didn't care about any of that. He just kept yelling about how we had been there too long, and that he was calling now to have us removed. Keep in mind that this had only been 5 minutes after sitting down. I would like to see anyone, especially after not eating at an establishment for many years, and a place that offers different flavors depending on the time of day and location of the store...pick a series of 24 donuts in 5 minutes. He didn't care and he didn't let us talk at all. He very clearly wanted to scare customers away, for many reasons unknown to us. Needless to say, quite hurt and angry, (especially driving 2 hours, paying $15 in parking, and walking all the way to this location to find out that the donuts aren't fresh, nd to be blatantly harassed by a so called "manager," who wasn't even in uniform) and only a few decisions in, we just left. I don't know how he wasn't grasping the fact that we weren't trying to take up space on "his" extremely empty patio, after driving a very long way just for hot glazed donuts. That would make no sense. (Part 2 on Johnna G review...since entire review exceeds character limit)
Friendly service Apologies for the wait Not enough staff this morning But the doughnuts were great
best donuts ever
Awesome donuts!! My boss brings then into work frequently. Only the best!
The People were very Nice and the donuts was so fresh. Loved the fact that you can see the pastry being made. Definitely Going back.
Waited around for 10 minutes trying to buy a gift card. The guy at the counter told me he didn't know how to sell a Gift card and the manager in the back refused to get off a phone call to assist. Terrible management, you should train your employees better.
Super nice employees. Great donuts.
Great morning stop. Variety of sweets, coffee and several other kinds of foods.
Great staff. Free donut with purchase usually.
Love those donuts and everything they have to offer
They don't have a temper and donuts are amazing Love this place
It's really great Krispy Kreme is back in Fresno. I just came here today to get a dozen donuts and the donuts are delicious. They even gave me a coupon for get one dozen get one dozen free next time I come in. I will definitely come by again when I'm in the area.
Their okey ....to much sugar ...yum yum donuts are better ..but give them a try
Okay my co-workers and I have come in a few times since this opened and the doughnuts are good but the manager there is a total b. She is super snarky and her attitude is terrible. Maybe she should consider a different job where she doesn't have to interact with the general public. She is rude and belittling to her employees and is very short with the customers. Someone needs to tell her just because there is the space of the cash registers between us that doesn't mean that I can't hear how you talk to your employees and other customers. There isn't a soundproof wall there dear, and that's not how ears work.
I love krispy kremes and I'm so happy they opened up a store closer to me on the 16th Street Mall. Went to get a half dozen last night and the girl at the counter was giving out free chocolate iced donuts.
Service standard not upto par, not even close. I've been a krispy kreme fan boy for well over 10+ yrs. Experiencing good and great service from California to Las Vegas. This location service staff didnt smile or even look up to acknowledge my fiance&I.
Donuts almost melt in my mouth. I usually don't care for doughnuts, but these are fantastic!
Employees were friendly. The cameral latte I got was really good and my daughter loved her donut
They're always out of pretty much everything. Waste of time.
They need to update the hours listed 815 doors are locked
It's an all around good experience. It's fun to see the donuts made and frosted. The location is clean and easily accessible. It's 10.99 for an assorted dozen of donuts. The Kreme donuts with chocolate frosting on top are my favorite as of now. White frosting/kreme in the middle.
Went for their specialty donuts that were being advertised for the entire week and two days in they were sold out...for the duration of the campaign. Poor planning much!
Always good donuts
There's no Howard's in Jonesboro
Cashier took forever to wrap up her conversation in the back room. I asked for an old fashioned and an old fashioned blueberry. She gave me an original and a strawberry frosted original, and the proceeded to tell me that an old fashioned is an original.
Waited in line for an hour, ordered a simple dozen doughnuts 6 of which were only 2 flavors. Well when i got home i open my box to see i have 12 different flavors. Only 2 were flavors i ordered the rest were ones i did not even order or mention to the worker.
Great staff. Offered my wife and I sizzling fresh donuts as we were waiting for our order. Heavenly taste.
This is a small shop that sells Krispy Kreme in an efficient manner seemingly towards the business crowd in downtown Denver, but lacks the donut making capability and hot-light of other locations.
Horrible donuts in Hoover area!
The manager was so amazing. Got extra donuts
Loved the limited time key lime filled doughnut
Fast friendly service. I'd give it a 5 but I hate the location. It's hard to get out of.
Hot fresh
Yummy
Donuts make me go nuts
They have a watch and see area on how donuts are made witch is grate if you got young ones. And the best part is you can order them fresh and hot right off the conveyer line as many you want. We usually order enough to take home and they are eatin with in 48hours. And usually the last donut is faught over between the young ones.
We got free donuts on June 7th and we didn't even have to buy everything
Ok doughnuts. Good location
Gr8 doughnuts and gr8 service
Too much glaze, but a good
The black girl that worked on June 3rd, 2019 on the closing shift kicked us out of the store once me and my family sat down to eat donuts. She was very rude and due to there being crumbs on the table she told us “Thats why we don’t like people eating here”. It was maybe 15 minutes after 6pm and the store was supposed to close at 7pm. Due to my experience here I wouldn’t recommend this location even if it was the last. We drove from Golden because all the other nearby locations close at 6pm and we went there because they closed at 7pm supposedly.
A piece of heaven on earth
Service very rude . And unmotivated
Delicious donuts, and absolutely charming staff at this location. Felicia was a delight to work with and I appreciate all her help with the huge purchase I just made.
Everything you would expect, no issues, nothing that stands out.
So delicious!!!I love this location we have stopped here several times over the years during our travels!!Friendly staff and clean area!!They didn't have any Blueberry cake donuts,though oh well
They have some good donuts. But they are lil expensive to me..
Today I woke up at 5am promising my boys some Krispy Creme donuts. I had my BOGO coupon for 2 dozen glazed donuts. I pull up to order, and they were SOLD OUT! Not only the glazed, but about 10 other varieties. Little yellow post it notes were all over the board with the words SOLD OUT! What a bummer! What donut house sells out of donuts?! I took my business and my disappointed boys elsewhere. Major fail Krispy Creme!
Wonderful as always! SUPER friendly staff!
Sat in line over 20 minutes only to get to the window and everything I ordered was "we are out of that"
The best donuts. So many choices glaze are usually always hot and fresh. Service has always been pleasant.
I was truly disappointed. They had a very small selection of a variety of donuts. They had maybe three display trays of the same things just to make it look like they had a lot of variety. There were no fruit filled. And the new filled ring donuts were disappointing that the filling squirted out of the bottom holes that it was injected from so it was running out on your fingers and hand. The drizzled stripes on to broke and fell off, making a mess. The little girl, yes, she couldn't have been 18, that waited on me got the drink order wrong and I didn't have the heart to tell her, thought she might get in trouble, or cry. I ordered a mocha frape and she made a caramel, no price difference, just disappointment.
The atmosphere is great and the young lady behind the counter was great. The service was quick. I went on Sunday so I got free parking which was wonderful.
After placing an order and getting home with it. The order was wrong. I went back and not only did they replace my order, they said to keep the original order. Sure awesome service! Thank you!
Always great place for donats.
KK is my absolute fave, but their employees are never overly friendly. Today I was the only customer in the store as 3 employees stood around and watched me waiting for service. Since none of those 3 seemed to be doing anything besides standing and talking to each other while none of them spoke to me, I gave them 5 minutes, then left.
I was in the drive thru and they gave me my doughnuts cold. And then after making me wait 20 minutes for my iced coffee, they had the audacity to give it to me warm? Safe to say I'm never going back here again.
great place great donuts
I went there today.. ordered 1 apple fritter $1.79 and a chocolate iced yeast donut for regular price. What ever I was given in the place of an apple fritter tasted good but was more like a glazed twist with apples on top, not what I paid for.. my favorite is apple fritters.. My niece ordered a chocolate glazed cruller and was given what appeared to be one but was actually a cake donut shaped like a cruller. Won't be returning.
I love these donuts! I am always looking for the hot sign to be on.
Love the several donuts to choose from
Showed up at 8:35pm on a Saturday night when the sign says they are open until 9pm. Friends went in and got donuts while my spouse waited outside for me to get there. They had already locked the doors by 9:40pm and put the donuts away and were just standing around talking.. People behind us tried to go in not even 5 minutes after us and the worker told them they were "out of donuts" when they were not. We were only in Denver for the day so we were very disappointed.
Never can pass up a free donut when the light is on. Enjoyed a nice hot chocolate and visited an old friend for a couple of hours here. Great atmosphere with great staffing.
Great donuts if they are fresh off the line
It was lemon special edition day. Very delish
Great taste. Convenient location and drive thru.