Reviews of The Cleaning Authority - Pittsburgh (Cleaning Company)

Rebecca Bozym

Professional service done right.

Laurie Mcswigan

Horrible cleaning company, worst experience ever! They always sent a different crew, did a laughable cleaning job, were grossly overpriced had terrible communication with " the manager". DO NOT USE THIS COMPANY...YOU WILL REGRET IT and you will never be offered a refund for a terrible service!!

Terri Sawyer

This is a family owned business, and they will take care of you and make sure the job is done right!

Jennifer M

I gave this company way too many chances to make things right and was disappointed every time. Every time they came to my home, or were SUPPOSED to come to my home I had to make a phone call. Sometimes to complain about things that were not cleaned adequately or AT ALL. I'm not sure how you leave a home without vacuuming the stairs or cleaning the kitchen sink... And sometimes to inquire about when they would actually be coming to my house to clean. The communication with this company was beyond poor. I requested a morning appt several times (I have a baby who naps in the afternoon), only to have the cleaners show up exactly at nap time on multiple occasions and then finally not at all without a phone call. The last straw was this past week when I received a phone call the day before my clean stating that they would be arriving at my house between 8 and 9am. Great. Except that at 11:30 they had still not arrived. I called because the weather was bad and I was worried that they had been in a car accident only to find that we had been bumped to a 1pm time slot AGAIN - right at nap time! And no one called to tell me, I had to call twice to find out when they would be coming to clean. So the office manager stated that she would place another house before us so that they cleaners would arrive at the end of nap time around 2:30-3pm... fine. Except that an 3:45pm they had STILL not arrived. I then received a call from the owner of the company stating that they were going to send 2 teams to my home to make sure my home got cleaned and that they had several call offs that day... however I can only image how exhausted those poor girls must have been from covering for the ladies who had to call off... and that they probably would not do a good job so I called and told him to cancel my clean and my service. The owner cut me off on the phone and then dismissed all of my complaints. (Although from reading the other reviews I suspect a rebuttal to this review). This company, and especially the management, is extremely frustrating to do business with and for the amount of money I pay I expect my home to be professionally cleaned and worry free. Way more of a hassle than it was worth.

edwin herrera

"I love the services they provide and I highly recommend their services!!!!"