Reviews of SERVPRO of Beckley (Cleaning Company)

Holly Rose

Servpro is one of the best to work with. Definitely a positive experience.

Mike Corbett

I called Servpro hours after my basement flooded due to a burst water pipe. I was told that Servpro was backed up with too many appointments and that I would be put on a "waiting list" for a call back in a few days. Servpro did not call me back, so I called them back, only to be told that there was no record of my original phone call. Once again, I was promised a call back in a couple of days. I received an automated email, but never any call. I called Servpro again and was told by a newly hired operator that I'd have a call back from a technician that day. There was never any call back. In the end, I had to do the water removal and mitigation myself with my own hired crew. Don't be fooled by the "24 hour service" slogan, that only refers to the operator who will answer your phone call 24 hours per day.

Ken Bragg

Great job in responding to our clients so quickly and for treating them so kindly . When our insurance clients have a claim it's a very stressful situation For them and to have it handled quickly and professionally is priority 1 and ServPro has certainly done a great job.

Jody Cook

Great experience! Servpro arrived quickly and saved my office from further water damage. Thank you!

Jurida Holt

Trust worthy staff and very professional.

WV Adventures

I dropped 2 grand on these guys and they had to come back and go over what they done the first time because I was very disappointed in their work. I could be done a better job myself. I also wanted them to go back a third time because I'm still not happy but why bother, I took the loss, I don't want to be one of those customers. I don't recommend at all.

Michael Brown

Cool beans

Steve Ingram

My mother experienced a catastrophic fire to her home recently. Servpro of Beckley was contacted to perform cleaning of her contents, packing and move to her new residence. Servpro of Beckley provided prompt, professional and caring service throughout the process. I would highly recommend Servpro of Beckley’s services. Thank you Servpro staff for the personal and caring service during my mother’s tragedy!