You will be able to see the opinions of real people like you who purchased the products of MOLLY MAID of Stafford / Fredericksburg (Cleaning Company) in the area close to the state of West Virginia.
Right now this business receives a score of 4.8 over 5 and this score is based on 174 reviews.
As you can see it has an average rating is almost the best, and it is based on a very large number of opinions, so we can say that the evaluation is very accurate. If people have bothered to leave their feddback when they've done well, is that it works.
As you know, we do not usually bother to place feddbacks when they are correct and we usually do it only if we have had a problem or issue...
This Cleaning Company corresponds to the category of House cleaning service.
I am very happy with the quality and consistency of work provided by Team #4 Thanks Mercedes and Erica
Kelly and Jennifer are a great team - always attentive to the customers needs
I cannot be more pleased with this service. The ladies on Team 3, Jessica and Jaymanel are great. Very professional and efficient and aim to please. I look forward to their visits and my house sparkles when they leave.
Chrissy and Team 5 Rocks! We have Molly Maid come every 2 weeks for several months now and absolutely love coming home to a clean house. The ladies are always friendly and do a fantastic job. Professional all the way...vehicles, uniforms, communication and follow up all top notch. We highly recommend!
Excellent job by Anna and Tonica. Highly professional and proficient.
Team 4 did very well today. Professional and efficient. I appreciate their work.
I am multi-property landlord and had a tenant do a lot of damage to my property. Molly Maids Team #9 did a fabulous job of restoring the home to tip-top shape. I am completely satisfied with their great work and will use them again! Great Job Team #9!!
I love how flexible they are in meeting my scheduling needs — whether it is changing a day or adding additional days. I have used them for several years now and highly recommend their service. My awesome cleaning team takes care in performing their tasks and pay attention to the little details. As I prefer using my time to do other things, it is nice to have Molly Maid perform this necessary service.
Angie Satterwhite is the best
I love Team 7 (Anna and Tonica)! They are prompt, friendly, professional, reliable, and my house is in perfect condition every time they finish. I would recommend them (and Molly Maid) to anyone!
Carla and Clement of Team 6 did a great job cleaning the house.
Awesome job Team # 2! Five stars all the way! Prompt, professional, thorough, and I could go on. Nothing like getting exactly what was promised in the way of service and then some. This was supposed to be a one time service but I am sold as a repeat customer. Thank you sincerely!
I had a sub-team today, Team 8 Rosa and Nora. Thanks ladies for the wonderful job, I really appreciate your attention to detail and hardworking.
I've had Team 10 for about 6 months and have been very happy with their work.
The team today, lead by Jessica, and including Adelaida did a very thorough job - even more comprehensive than usual. To start, the Team Lead reviewed everything on the list to make sure nothing was missed. She then supervised the other two ladies while also cleaning the kitchen herself. My Father-in-law's home is almost 2700 sq ft and the ladies were prompt, timely and just "got it done" without any time wasted. From wiping down picture frames, dusting and polishing chrome in the 3 bathrooms, they did a fabulous job. Thank you - you do it so I don't have to!
Cleaned our house top to bottom in just about 3 hours! The ladies were super nice and professional, and overall our experience was above and beyond our expectations! We will be coming back next time we need a deep clean!
Our company has been using Molly Maid for years... They are the most professional & detailed I've ever had. I wish I could have this type of service at my house! Everyone there is amazing BUT, TEAM 3 by far is the best of the best... they are fast but very detailed with every clean. If I could put 6 stars I would... THEY ARE AWESOME!
I am very pleased with the staff and service of Molly Maid. The office was easy to deal with and very accommodating and the workers did an excellent job.
I'm VERY HAPPY with Molly Maid every time they clean my home. Jessica and her team are always friendly and do a great job!!
been using this service for over 5 years. the service is always punctual and efficient. The ladies do a fantastic job on the bathrooms and Kitchen, which is where I told them to concentrate.. Service very good at accommodating last minute requests for scheduling changes.
House looks good. I am very impressed. Farah and Lucie Team 7 cleaned my house today. Very nice and professional. Thank you ladies for taking care of my home.
The ladies were sweet and professional. They showed up on time. They were diligent and careful with my personal belongings! My house smells fresh and looks fresh to be put on the market for sale! Thank you Team 10! You guys are awesome!
Love my team- Jessica and Adelenda are fantastic- always taking care of the smallest details which means a lot to me
So I have been using Molly Maid for quite some time now and I just knew the service would eventually fall off but nope like clock work I walk in inspect their work and just like day one Mercedes and Erika have done another outstanding job. Can’t go wrong hiring Molly Maid
Molly Maid Team 12 did an excellent job of spring cleaning my apartment. I am impressed they even dusted my jars and vases of seashells. They not only cleaned the outside they did the inside without no damage! My black table, end tables, and dresser look new! I definitely recommend them for any cleaning services that you need.
Team 11 (Leslie/Fior) is very professional and efficient and do a great job. They always do the little things that make a big difference.
Team 6 did a great job on our bathrooms & kitchen today! Everything sparkles and they even folded the towels & the tissues in the tissue box into pretty shapes! Carla & Clement are the best!
My experiences with Molly Maid in Stafford has been nothing but great. The maids are hard working. Further I feel due to their exceptional administrative capability, this company excels in giving excellent services.
Team 8, Katy & Nora did an excellent job. They were thorough, efficient, and very professional. I highly recommend Molly Maid!
Team 8 (Kathy and Nora) are wonderful!!!! I would recommend them to anyone in need of services. Always on time, friendly, compassionate of the situation, I can’t say enough good things. Keep up the amazing work girls.
Molly Maid did an excellent job for me. Team #4 was courteous, professional and very thorough. I will continue to use Molly Maid in the future.
What an amazing company! The whole process went so smoothly- from the first phone call, to the estimate, to the cleaning. The ladies from team 12 that came to clean did a phenomenal job.
My team is the greatest around. They are very efficient and polite. I depend on them very much. They are Leslie & Flor (Team 11). It is my pleasure to give them 5 stars for their great work and even greater attitudes. Thank you ladies!!!!!
We have always had great service from T4, Mercedes and Erika. I would recommend Molly Maid and T4 to everyone.
I had Team #2 (Gabby And Maria), and they were absolutely wonderful and efficient. I’m so glad we chose to Molly Maid.
My Molly Maid Team 2 (Ana & Laritza) are truly an amazing team! Their scintillating performance of duty, coruscating personalities, and illustrious team effort will surpass most expectations for house cleaning. The duo once a month style of cleaning captivates my attention as soon as I enter my home. My home is clean, orderly, and appealing. I see why Molly Maid is an industry-leading company. They have truly earned the title of providing trusted house cleaning services.
The team currently assigned to our home is doing a wonderful/exceptional job. We are very pleased with their thorough cleaning, pleasant demeanor, and overall responsiveness.
I was very impressed with the thoroughness and attention to detail as well as the quality of work provided by Gaby and Haley. I definitely would recommend them.
Gaby and Adelaida did a great job, they take pride in their work with an eye for detail, will definitely request them back again.
Team 11 has been cleaning my house for more than a year and they are AMAZING!!! They are personable, quick, and efficient! They do a better job than I ever could! Team 11, Leslie and Fior, are THE BEST!
We love using Molly Maid to clean our home. Team #4 Mercedes & Erika do such a fantastic job and are so very sweet. They are incredibly detailed and leave our home looking spotless. What a professional and awesome business.
My team of cleaners (Team 7, Anna and Jonica) are fantastic. They are speedy, thorough, professional, consistent, and all around awesome. They are an essential part of our lives. I highly recommend Molly Maid of Stafford/Fredericksburg. Many thanks for your great service!
Team 11 (Leslie and Flor) are hands down the best!
My team 5 have been a blessing! They home always looks goods! Their work ethics are nothing but, professionalism in what they do!
Team 7 - Anna, Tonica & Haley truly take pride in their job and pay attention to detail. The house always looks and smells amazing once they are done. The customer service team at the office is very flexible and accommodating with date changes etc. Highly recommend.
I followed a friend's advice and decided to use Molly Maid of Stafford / Fredericksburg for my move out clean. Thank God I did! I couldn't have been more pleased with the young ladies assigned. They were punctual, professional, and punctilious. The ladies were especially deft when cleaning the ceiling fans and under the kitchen sink. I coudn't have asked for more deferential ladies. I would highly recommend this company to anyone looking to save themselves some perturbation. I will definitely use them again for my next move!
If it was possible I would give Jessica and Adelaida 10 stars! They always do a fantastic job and in my house that is not easy. Both of our cats love Jessica. They are both very conscientious, professional and always have a smile and a kind word. I don't know what I would do without their hard work! My Team is the very best.
Fantastic service! We used the move-out service and were thoroughly impressed with their great quality clean!
My wife and I have been using Molly Maids for about 3 years and have been through a couple of teams, but now we are locked into Team 8, Kathy & Nora. We could not be happier with their work ethic, dependability and teamwork. Not only do they get along very well with our 3 dogs, they never complain about all of the dog hair! Thank you Molly Maids and a very grateful thank you to Kathy & Nora. Keep up the wonderful work ladies. Jon & Tammy Zitz
I called Molly Maid to clean before a party. Though my call was last minute, the company did an amazing job! I am very thankful for their attention to detail. They were a life saver!! Team 7 - Anna and Tonica are wonderful!
Molly maids always leaves our family satisfied. Thank you haley and tonica for your guys amazing service (team 7).
Anna and Tonia are efficient, professional and thorough. I enjoy your service.
I received emails from my wife throughout the day simply saying "AWESOME!" every time the team finished a room during our deep clean! The Quality inspection after service was great and made sure all their quality standards were met. The team working feverishly without complaint the whole 6 hours it took to do our house (it's a big house!)
Team 8: Kathy and Nora were the best team ever. They cleaned my house for my move out and left everything sanitized and spotless. I am still impressed and will definitely be using them again.
Good People, Nice Owner made personal contact. Staff were friendly and worked quietly, efficiently and uninterrupted. They did what they said they would do. Immediate quality control follow-up to answer any of my concerns.
Friendly, efficient, and a delight to have in my home.
T11: Leslie & Flor are the best! Very thorough and careful. Thank you for your hard work and diligence.
The ladies, Tammy and Andrea, are so friendly, always on time and do a great job! We love having them in our home. The management is very professional, responsive and accommodating. I would recommend to others. (T-7)
The team is very considerate, hard workers, and careful. They're always pleasant & seem happy with their job.
I love the fact that I get the same team cleaning my house each visit. They do a great job and I never have any complaints.
Exceptional service by all - Ms. Michelle Crawford, Customer Service Representative, Ms. Angie Satterwhite, Operations Manager and Team 11! The ladies on Team 11 are very friendly, thorough, ensure my concerns are addressed and our home is professionally cleaned every time. Team 11 - please know that your hardwork does not go unnoticed and we definitely appreciate all of your efforts and attention to detail. My family and I thank you. We look forward to coming home to a clean home allowing us to spend quality time with our extended family and enjoying our weekends! Quantoinette D. Abney
Kathy and Nora came to our home and worked absolute MAGIC!!! They were incredibly prompt, kind, courteous (we have kids and pets), and most importantly very through in the job. The Operations manager, Angie, even came by to ensure we were satisfied. I would 110% recommend not only the services but especially the team of ladies to anyone that needs some help cleaning up!
Team 7 - Amanda and Tonica. Thanks for everything. You lady are awesome!!
Team 11 Leslie and Anna. Best Team I have cleaning my home! I loveeee my Team 11!!
Always very polite and professional. They always are thorough and do a great job.
I’ve been a Molly maid customer for almost a decade. Excellent friendly service, especially Tammy’s team, and if they miss something (very very rare) they come back the next day to make it right.
I have been using Molly Maid of Fredericksburg/Stafford for about 4 or 5 years. The office staff always do everything possible to ensure that your experience with them is a satisfying one. I want to say "thank you" to my new team/Team #7-Anna & Tonica. Well done ladies! You get 5 stars from me and my husband! Keep up the great work!!
I just love Molly Maid - the owner is so nice to deal with and my cleaning crew is always extremely professional and thorough. My current crew, Leslie and Anna, are the absolute sweetest and kindest ladies who do such a fantastic job cleaning my home. I so appreciate them and their smiles. Kudos to them for reflecting so well on Molly Maid!
We have been with Molly Maid for almost 10 years and have received great service. Our current team, Leslie and Flora, are the best by far. They are exceptional cleaners, kind, and friendly.
Team 7, Anna and Tonica did an excellent job cleaning my home. They made sure hit every spot and left my home perfect & tidy. I would 100% recommend this team. They are the best!
Team 3, Jessica & Jaymanee, does a fantastic job at our office in Fredericksburg. Always courteous and respectful of operations.
Team #11 of Yleana and Ana took great care and time to clean my house from top to bottom. I am expecting my first child and hired Molly Maid to do a one-time deep clean before the delivery and they did an excellent job. Not only were they both very warm and nice women, they were efficient and thorough in their cleaning. I was impressed at the speed in which they got through the rooms and tackled the dog hair (I have a German Shepherd who sheds all the time). I would absolutely recommend them!
I have been having my house cleaned for almost a year. Team #9 consisting of Yolanda and Kelly, clean my house perfectly, every two weeks and are the absolute best. I have a white cat which makes their job a little more difficult but you wouldn't know it. If you are considering having your house cleaned I would highly suggest Team #9.
The Fredericksburg location has serviced our warehouse for over 5 years and we have been pleased with the services received, friendly staff that have taken care of us weekly, the office for answering all of our questions when we have called in and being trustworthy. I would like to give a shout out to a few that stand out to me. Anna and Tonica from team 7 are a pleasure to see when they come in. They are always smiling and do a wonderful job. Also to Angie in the office for always prompt response via email when we need to postpone a scheduled weekly appointment! Thank you Molly Maid for always keeping our warehouse clean and tidy! G. Thompson Office Manager Fairfax Electric Plumbing & Gas Fredericksburg Va
I just had Team 6 (Rosa and Myra) and they were awesome!! They were efficient, detailed and very friendly. Loving this company. :)
Team 7, Anna and Tonica have been cleaning my home for over 6 months and I am completely satisfied with their work. I come home to a cleaning I would have done myself every time. Highly recommend Molly Maid services.
The Molly Maid team was very professional and thorough. House looked amazing. Also, they found a 100 dollar bill my daughter had misplaced! They left it on the table with a note explaining where they found it. Honest and professional! I could not be more impressed with this team!
I’ve been a Molly Maid customer for almost six months now and I can say that I have yet to be disappointed! Having found such a thorough, reliable, and honest company like Molly Maid has really been a blessing. Gaby and Jessy (Team#2) consistently do excellent work in taking care of my home! Thank you ladies!
Molly Maid has been a timesaver. Twice a month Team 7 (Tammy & Andrea) does an amazing job of cleaning my home. They are efficient, thorough and extremely polite and I'm thankful of their contribution to helping our home run smoothly. UPDATE: It's been more than two years and Molly Maid continues to provide excellent service! My new Team 7 (Anna & Tonica) does a fabulous job. They're efficient and thorough and we are pleased with the work they do!
We've been with Molly Maid for several years and always been please with their service. Pleasant to work with and timely in arriving at our home. Their cleaning has been great for us.
Very pleased with my service.I have lived in my house for 10 years and it needed a deep cleaning.Thanks Jessica and Adaida
I love my team. The ladies are always friendly and professional and the quality of work is outstanding!
I will never use them ever again. I was told to clean a whole house to move out that it would cost me $250-$300 so I chose them because I thought that was a fair price. Then a day before they were scheduled, I called to verify they were good to go and would still be coming and to see what time. They couldn't even find me in their system, which really concerned me. Eventually they found me and we got everything squared away. I was sent a credit card authorization form to fill out to which I SPECIFICALLY stated, on more than 1 occasion, that I wanted to pay with a check because I wanted to avoid to convenience fee. I also showed concern because when I initially hired them the person never mentioned that they charged per hour. She only stated the fixed rate of $250-300. I went ahead and stated I wanted the crew to finish but to please send me the invoice. Ana stated she was going to but never did. So I was very upset the next day when I checked my acct to find the money debited from my acct. She failed to tell me if they didn't receive payment that day that they would debit the acct. The invoice I wanted so I could see how much would be coming out as our finances are strictly monitored and budgeted each week. I will NEVER use them ever again. Poor communication skills and clearly terrible management skills being as they couldn't even find me initially.
My cleaning team, led by Jessica is very professional and cheerfully works to satisfy all of my concerns.
Great team (#7), Anna and Tonica. Highly recommend them.
Team 7 Tonica and Anna are prompt, respectful, thorough, and friendly. I would recommend their service.
Katrice & Glenda (Team 12) Extreme attention to detail! The house looks beautiful. Thank you so much!
Jessica and Jaymanee (Team 3) did fantastic work today! They were so kind, professional and thorough! I will definitely ask them to come back.
Professional staff ( michelle ) is an outgoing person, I recommend team 12 ( Katrice & Glenda )if you want ethical team and mannerism . They did an amazing job . FYI it has been a good experience that being said , its was 1st time ever using molly maid ( 1st impression lasts for EVER ) , going to request /recommend them for sure.
My Team 10 is outstanding. Professional yet down to earth. Enjoy having them clean my house
TEAM #2 !!!! Gaby and Rosa are amazing! Every time they come in they have huge smiles on their faces, the quality of the work is awesome. They're such sweet ladies, and our show room always smells and looks sparkling clean when there done! Thanks ladies!
the pinnacle of professional. excellent in every regard from timeliness to thoroughness of cleaning, to communication, to being simply gracious people doing good work. can't recommend them enough. tickled pink!
Our team took great care to make our house clean, fresh, and sanitized. We appreciate their friendly attitude and their careful attention to all of our concerns. Thank you for a job well done, Jessica, Yleana, and Nidea!
New customer but the service has been great. Team 13 Jewel & Ana, are really good.
Leslie and Anna do a terrific job! I am so happy for their help, I would be struggling without them. Thank You!!!
My team, T11, Leslie and Flor, always do a great job for me. They are thorough, and take extra care with my antiques. I can highly recommend them. Harriet S. Burch
I'm so glad to have Molly Maid services. Team 2, Ana and Laritza as so nice, polite and thorough. They always do a fantastic job cleaning my home, leaving it spotless and smelling fresh.
Yleana and Ana from team 11 did a great job and I'll recommend them for anyone looking for a real house cleaning.
I give Molly Maid five stars without question! We have been happy customers for years. Our team is excellent (Team 7, Anna and Tonica, two truly lovely ladies). They are courteous, friendly, prompt, thorough, and accommodating. When you open your home to a cleaning team from Molly Maid of Stafford/Fredericksburg like Team 7, you are inviting in a terrific, simple way to organize and support your family. They take the burden off of you to focus on what really matters, and give you back the gift of time! If you have a busy household like ours, you won't regret giving them a call.
Our Team #3 (Jessica and Jaymanee) is the Best, very professional, efficient, and fast. We would not know what to do without them. Outstanding service every single time.
I was very happy with the quality of work provided by this company. Gabby and Yessie (the two person cleaning team) showed up in a very timely manner and were very professional. They worked extremely hard and my house was cleaned amazingly. Thank you for the hard work ladies! I will definitely be using your company again in the future.
Team # 10 ( Adelaida & Jessica) did and excellent job cleaning my house today. Thank you for your attention to details.
Fantastic customer service! This is actually an edited review. The first time around they missed a few things. Thankfully, Ana reached out and sent a team back to my house the following day to ensure that everything was taken care of. My husband is especially impressed with how well they cleaned our leather couches. I for one and excited for immaculate bathrooms. We will absolutely be using Molly Maid again! Special shout out to team 7! They even cleaned my twins play kitchen!
Leslie and Flor from team 11 are the best! Never have to ask them to reclean our place, they know exactly what we like! Extremely friendly and respectful ladies. We are thankful for them :D
Love Team 7, Anna and Tonica...they are pleasant and do a terrific job cleaning my home! So glad to have services from Molly Maid - the cleaning gets done!!!!!
Team #13 (Jewel and Ana) just left. They always leave the house smelling so fresh. I also like how they fold up the tissues in the tissue boxes into nice, flowery looks. Fun. I appreciate their detail, reliability, and excellent work.
Team 11 Leana and Ana are the best.
Wow!! What else can I say about Team 12 Katrice & Glenda just cleaned our home and they did an outstanding job today. Very professional and very very efficient. They provided excellence in every possible way.
I had been looking for a cleaning service since we had moved in two years ago and had not had a consistent satisfactory service so tried Molly Maids. They were pleasant and easy to work with and they were very accommodating when I needed to have bathrooms and kitchen cleaned for last minute company. I decided to go ahead and sign on for monthly cleanings. Team 7, Anna and Tonica came by for our initial cleaning and did a fantastic job. With two aging dogs and active grand kids who I love having close enough to visit regularly, I really do need help. They even cleaned the lower storm door glass so no more doggie nose prints and drool... at least for a little while. I think I have found my permanent cleaning service. Thank you Molly Maids....
Molly Maid - team 12 came out to clean my house today. It was a one time job as we are hosting a post funeral reception tomorrow. The ladies who cleaned my house did an absolutely fantastic job. I was truly impressed. Thank you team 12 for such a fantastic job. I will definitely call and ask for team 12 again.
I was extremely happy with the fine work done by Team 7, Anna and Tonica. Their professional demeanor was enhanced by their friendly manner. I will certainly be using Molly Maid's services again.
Team 1 has been nothing short of exceptional. They are extremely thorough and attentive when cleaning. They are also timely and very efficient in doing their jobs. Cynthia (team lead) does an exceptional job leading the team as well! Kudos to Team 1!
Team 12 (Katrice and Glenda) have been to my house twice monthly for several months now. They are fast, efficient, respectful, and they do a really great job at whatever I ask of them. 5 STARS, ladies!
My favorite day is Molly Maid Day! Team 8 does a great, professional job of keeping our home in shape including special cleans like the oven before a mother-in-law visit. Our team is friendly and efficient, asks for input, and is "no questions asked" when fixing this busy family's daily messes. I always feel like Julie Andrews embracing the Alps when I come home after their visit! Thanks Rosa & Nora, your attention to detail is unrivaled!
Team 8 - Kathy and Nora are the bomb. My house goes weeks between cleanings and these ladies tackled it like a champ - bathrooms, perfect, floors, awesome, kitchen - great! So glad I called!!
Jessica and Jaymanee of Team 3 did/does an awesome job! Quick and efficient. Also, they are nice and pleasant to deal with. On time service with a 15 minute heads-up, on the way call.I feel even better about my home once they are through.
Team 12 Katrice and Glenda are great, even fold the dogs' blankets on their beds. Very happy with their work.
Excellent service from Team 3! Thorough, dependable, efficient & friendly!
Team #2 was at my home today for the first time. They were very professional and sweet ladies and did an excellent job (which wasn't easy with my 2 labs in the house most of the time ) Will certainly call them again in the future!!
Rosa and Yolanda were wonderful! I opted to use Molly Maid every 4 weeks to help me keep up and this initial cleaning was exactly what our home needed!
Team 12, Katrice and Glenda, go beyond most cleaning services! They dust up cobwebs on my 10’ ceilings, tops of picture frames and straighten pictures afterwards, and mop under rugs. They are cheerful and detail oriented. My Husband’s asthma is definitely less irritated after they clean!
Katrice + Glenda (Team 12) did a fantastic job with our move-out cleaning!
I like the team that cleans my house, would not have anyone else. Whether I am there or not at the time of cleaning I have full confidence they will do everything needed. If i ever ask for something different they always take care of it. Lastly, Moose looks forward to their cleaning time because he likes to help with the cloths. GREAT JOB>
Jessica and Jaymanee cleaned our house and it was SPECTACULAR!! By far, the best cleaning we've ever had done. I couldn't have found something wrong if I tried. I highly recommend them!!
Love Leslie & Anna do a wonderful job ! My house looks beautiful ✨
My team are awesome! I so look forward to coming home on Tuesday evenings to my lovely clean home. Thank you ladies!!
Team 7 takes great care of our house and makes my life a little less stressful. Thankful for them this Thanksgiving season!
Team 12 Katrice & Glenda Great Team!!!! I have a lot of dog hair in my house and they are meticulous about making sure they get under and in and over everything! Helps me so much!!
I needed a deep, one-time cleaning before my apartment gets shown to prospective new tenants, and I was AMAZED by how great my place looked when I got back after the cleaning! Their attention to detail is incredible - truly left no stone or couch cushion unturned. I wrote down a quick list of priority areas to be cleaned, but they went above and beyond. And in situations where they had to move things out of the way to clean every nook and cranny properly, they put those items back in an impeccably organized way. This service was worth every penny. Thank you, Katrice and Glenda (Team 12)!
They've been cleaning my home for two years now. My team is amazing! We recently purchased a new home and were able to request the same team for the third year. Their attentiveness and attention to detail is superb.
Requested that Molly Maid clean a small house my pregnant daughter was moving into. They left a blank invoice with $285 charge. I called to inquire what the amount covered and was told it was “Pink Glove Cleaning” and 3 hours of service by two people. Just to be clear, this home is less than 1000 square feet, left in good condition by previous tenant, completely empty (except a small table and four chairs) so no furniture to vacuum or polish, two bedroom with no furniture so no linens to change or straighten, one bath with a tiny vanity without a counter, no trash cans to empty, wood floors, no window treatments, no carpet, nothing but a couple of light fixtures, no toilet paper or Kleenex to make into a fan, AND somehow the cleaning team lost the key. This cleaning was not a “pink glove cleaning” because half of what was on the brochure didn’t even exist in the home. I have trusted Molly Maid for years to clean my home for a reasonable price and thought I could trust Molly Maid to do the same for my daughter. The supervisor insisted the team was there for three hours. I’m not sure what they were doing but it’s impossible that they were cleaning the entire time. I spoke with the supervisor who was defensive during the entire call. Never offered any type of reconsideration and apparently would rather lose a regular customer than adjust a ridiculous service fee. I would not recommend Molly Maid to anyone after this experience.
On-schedule, excellent, and thorough cleaning service. Excellent customer communication.
This is a great company because they have employees like Team 11 Leslie and Fior. They take so much pride in their work and always leave my home looking beautiful. I have used Molly Maid for two years and all that time I have been lucky to have Leslie and Fior! They make my life easier by the wonderful work they do! Thank you Molly Maid and Team 11!
Love coming home to a fresh smelling clean home after a long day at work.
Professional, friendly service. Have used them for over 5 years. Cleaning is so thorough. Team members are also pleasant.
We love Molly Maid and have used them for years! Team 9 (Kelly and Damaris) do a wonderful job on our house. They are courteous, thorough and always very friendly. Our dog loves them too! I highly recommend Molly Maid with Kelly and Damaris.
Team 8 Kathy and Nora did an excellent job on our house. This is the second time using molly maid and both times was stunned by the results! Terrific job ladies
Love my cleaning ladies in Team 7, Tammy and Andrea. They know exactly how I want our house. They are quick and efficient.
I love my team! Tammy and Andrea make my life so much easier!
Team #9 Kelly and Jenifer are amazing! There attention to detail is great! Great assets to Molly Maid
Team 7, Anna & Jewel, were excellent. They turned my home into a showplace, despite 3 dogs and a teenager!
I have been using Molly Maids of Stafford/Fredericksburg for nearly 10 years and have been extremely satisfied. I have the same team week after week and they keep my home very clean and neat. Jessica and her team is the BEST! I highly recommend this company!!
I have had Molly Maids Team #7 Anna and Tonica coming for a couple of months now and I just love how professional they are. I love how clean the house is after they leave especially the bathrooms and the little extra touches they add. I highly recommend Molly Maids.
Team 2 (Gaby and Rosa) did a wonderful job cleaning my house. It is my first experience using Molly Maids, and I was very impressed. They were very thorough, and the house looks and smells great!
Great experience with Team 2! Gaby and Maria did a great job!
The team we have is absolutely awesome! I love that they remember details about our family (non-cleaning related). They also do an awesome job cleaning our house.
Great service, professionalism. Thanks to Team 7 (Anna & Tonica) for jobs well done.
Never showed. Claimed mis-communication. Took off work for this. No apologies, no discounts. My neighbor stopped using them because they are not prompt with checking v/m or email. She also was stood up. Unreliable. Find another service.
I am very happy with the quality of work that Team #7 provides. Team #7 is very professional and does a fantastic job every time they clean the house.
Just had my third cleaning. They do a great job everytime. I like that they call 20 minutes a head of time so I can get my dogs situated. The house smells great as well. My only complaint is the time of their arrival has not been consistent.
Anna and Tonica are AMAZING!!!! I've been a client for a few years and I love how my house looks, smells and feels after they've been here. If I happen to be home when they arrive they accommodate last minute requests. Super personable and Angie Satterwhite is very responsive when contacted. Couldn't be happier.
Molly Maid's Team 13 did a wonderful job on our home. They were professional and worked hard to get everything done in the time period I asked for. Will be using them from now on!
Love these gals!! Do a great job!! Thanks so much. Team 7 Anna and Tonica
Gaby and Rosa did a great job. They were very pleasant and efficient.
I have been with Molly Maids for almost 5 years now. I have really liked all the gals who have come, most of the time always the same girls. They know what is important to me and all my quarks. They are very good friendly and do a wonderful job. Most of the time I am here and if not it is so nice to come home to a beautifully cleaned house. I again want to thank my team 4 for all their good work and kindness. They are 2 great people and I love their work
We have been using this Molly Maid team for a while; they are always very efficient, friendly, thorough and careful in their work.
Team 12 came in and did a magnificent job cleaning our house, couldn’t have asked for more.