Reviews of Think Maids (Cleaning Company)

Miles Kuperus

Clean, prompt and friendly! Can’t ask for more. Place spelled A+ when I got home from work, a fantastic welcome home.

ERIN HILL

Punctual. Super friendly. Tremendously hard working. I highly recommend Think Maids for your cleaning needs!

erin cunningham

Booked Think Maids for a move out cleaning and they did a great job, the place was spotless and my cleaner was super friendly

John Stubbs

this company is considerate, fair, and always strives to help their clients achieve their cleaning goals in a timely and organized manner. the owners strive to meet the needs of their clients and are willing to go the extra mile to ensure customer satisfaction. choosing thinkmaids as a cleaning service will ensure an effective household cleaning

Jenna Gibson

Their attention to detail is amazing - every time we get a cleaning from Think Maids it's like a whole new apartment. Best of all, they're very kind and flexible when scheduling a cleaning based on our availability. Highly recommend!

Christopher Schwab

I originally used Think Maids to clean my 1 bedroom apartment in DC. Now please note I am a working college student so in all honesty my place was quite dirty. I had a team of two wonderful cleaners come and basically transform the place from a normal college apartment to a tidy young professional's in about 2 hours. I'm very impressed and I really appreciate their hard work, and would love to use Think Maids again!

Karen Miller

The Thinkmaids crew did anot awesome job! Very thorough, good customer service, friendly and nice. Two hours with 2 cleaners for a very competitive price. I'm booking my next appointment now. Definitely recommend!!

Christina J Sorensen

This service is excellent; fast and courteous cleaners are professional and the result is a very clean house. Highly recommend!

Emily Gullo

Think Maids did a wonderful job on my house!! The cleaning team arrived right at 9am sharp (with a window of 9-10!) and made my home sparkle in three hours of the most amazing work I have ever seen! They were friendly, thorough (my baseboards are even sparkling, what???), and just very pleasant! I would recommend Think Maids highly, and look forward to seeing them again myself!

Caroline Birch

Great service and quality! Would definitely recommend to everyone I know :) Friendly, nice and very punctual!

Matt Levetown

Although I wasn't there at the time, my girlfriend wanted to be there due to nerves. Suffice to say, not only was the staff courteous, but helped allay her concerns. On top of customer service, they cleaned thoroughly and things I didn't expect, but greatly welcome. They even vacuumed my cats tree!

Meghan Chapman

Very easy to use online booking and our crew was very thorough, right on time and professional. We used for a deep clean before move in and will definitely use again for regular cleanings.

Ben Lek

PERFECT! The deep clean for my apartment was amazing and I am more than happy with the results. Unfortunately, I did not get the names of the cleaners, but they were wonderful and very nice! I highly recommend ThinkMaids!

Kirby O'Neill

Think maids was awesome! They did a wonderful job!

Kimberly Artley, Founder of Pack Fit

Excellent company~ I've been using them for a year now and always recommend them. Love my current cleaner~ she's sharp, detailed, always honors my eco-friendly/non-toxic cleaning request, and has such great energy!

Miles Kuperus

Clean, prompt and friendly! Can’t ask for more. Place spelled A+ when I got home from work, a fantastic welcome home.

ERIN HILL

Punctual. Super friendly. Tremendously hard working. I highly recommend Think Maids for your cleaning needs!

erin cunningham

Booked Think Maids for a move out cleaning and they did a great job, the place was spotless and my cleaner was super friendly

John Stubbs

this company is considerate, fair, and always strives to help their clients achieve their cleaning goals in a timely and organized manner. the owners strive to meet the needs of their clients and are willing to go the extra mile to ensure customer satisfaction. choosing thinkmaids as a cleaning service will ensure an effective household cleaning

Jenna Gibson

Their attention to detail is amazing - every time we get a cleaning from Think Maids it's like a whole new apartment. Best of all, they're very kind and flexible when scheduling a cleaning based on our availability. Highly recommend!

Christopher Schwab

I originally used Think Maids to clean my 1 bedroom apartment in DC. Now please note I am a working college student so in all honesty my place was quite dirty. I had a team of two wonderful cleaners come and basically transform the place from a normal college apartment to a tidy young professional's in about 2 hours. I'm very impressed and I really appreciate their hard work, and would love to use Think Maids again!

Karen Miller

The Thinkmaids crew did anot awesome job! Very thorough, good customer service, friendly and nice. Two hours with 2 cleaners for a very competitive price. I'm booking my next appointment now. Definitely recommend!!

Christina J Sorensen

This service is excellent; fast and courteous cleaners are professional and the result is a very clean house. Highly recommend!

Emily Gullo

Think Maids did a wonderful job on my house!! The cleaning team arrived right at 9am sharp (with a window of 9-10!) and made my home sparkle in three hours of the most amazing work I have ever seen! They were friendly, thorough (my baseboards are even sparkling, what???), and just very pleasant! I would recommend Think Maids highly, and look forward to seeing them again myself!

Caroline Birch

Great service and quality! Would definitely recommend to everyone I know :) Friendly, nice and very punctual!

Meghan Chapman

Very easy to use online booking and our crew was very thorough, right on time and professional. We used for a deep clean before move in and will definitely use again for regular cleanings.

Ben Lek

PERFECT! The deep clean for my apartment was amazing and I am more than happy with the results. Unfortunately, I did not get the names of the cleaners, but they were wonderful and very nice! I highly recommend ThinkMaids!

Kirby O'Neill

Think maids was awesome! They did a wonderful job!

Kimberly Artley, Founder of Pack Fit

Excellent company~ I've been using them for a year now and always recommend them. Love my current cleaner~ she's sharp, detailed, always honors my eco-friendly/non-toxic cleaning request, and has such great energy!

Denise Ortegae

Finally a company that knows how to clean! I was thoroughly impressed with the quality of work performed. We had a deep cleaning and they did an excellent job. We will definable be hiring this company in the future.

Meghna Vemulapalli

They did a very through job. I have a spotless home.

Kristen Harvey

Think Maids was a lifesaver! They did a pre-party clean for us, we were able to book only two days ahead, and all online. They were prompt, efficient and did a great job cleaning. Thanks!

Kimberly Reed

I’ve used them a few times and am happy with their service. They are dog friendly!

Justin Chretien

Failed to show at agreed time. No call. We called an hour later to learn the single maid was not available until late afternoon, too late to do the job. Won’t recommend them for such unprofessionalism. Oh, and that would have been more than $200 for a few hours work. We cancelled.

Lawrence Baker

I absolutely love the Think Maids cleaning team! I never thought I would be someone to hire a cleaning company but a friend bought me a deep cleaning with Think Maids. They worked so fast and did such an amazing job that I immediately became a regular customer. They've been cleaning my home for about 4 months now and I honestly don't know what I would do without them. Between our two kids and our careers, my wife and I don't have a lot of time to clean. They've done a terrific job on our home every time and have always been happy to help when we've had special requests. If you decide to give this company a try, you won't be sorry!

Steve C

After a little bit of a slow start, I have to say the Think Maidsnteam delivers. They are flexible and accommodating and provide quality cleaning service.

Stephanie Doblosky

ThinkMaids has gone above and beyond. You can easily book online for additional services unavailable to the usual cleaning services found elsewhere, like dishes and laundry. They also do AirBnB cleaning. My cleaning person arrived on time and was very cheerful and friendly. Most of all, she did a great job and went above and beyond on cleaning every nook and cranny. I've had cleaning services before. ThinkMaids is my most favorite yet!

Mike Ziarko

I hired Think Maids to clean my large home and it was outstanding. They were courteous, polite, and VERY detailed oriented with their cleaning. It was easy to book and I LOVED seeing their cleaning checklist on their website ahead of time, so I knew exactly what I was getting. Thanks again, can't wait for them to come back!

Claudette David

Eric did a deep cleaning on my home and I am very pleased with his work. I will definitely use Think Maids again.

Katherine Doley

They went above & beyond, highly recommend.

Pete Goddard

There are some pros to this place: their booking process online is well-designed and easy to use, they were available at last minute (booked the day before, less than 24 hours advance), and when it turned out there was a scheduling conflict, we received a quick, friendly call (after business hours, even) to adjust the team's schedule, which we agreed to since it was last minute. But... the cons. As a few other people have mentioned, I ordered a deep cleaning and returned to a condo that was only as clean as a badly-done regular cleaning... not awful, but nothing I'd book again even if I'd just ordered a regular cleaning, especially since we paid for "up to 1500 sq ft" and our condo is only 900 sq ft. Should have been an easy assignment for the team, but they didn't do much. It certainly wasn't worth the extra money we paid for a deep cleaning. Since the booking experience was positive, I gave the benefit of the doubt and emailed that I had a complaint and got a quick response... unfortunately, the quickness of the response was the only real bright point in the interaction. They requested that I send details/pictures of what I was dissatisfied about, so I did, pictures and descriptions of the following: Dust on numerous flat surfaces, shelves, and vents; floors vacuumed without actually lifting any debris (visible while standing, no need to kneel... bet they didn't empty the bag/container, just kept rolling after suction was gone); windows not cleaned at all (specifically ordered that in the website ordering options); soap scum and other evidence that cleaning was cursory, not deep; etc. The responses to my complaints and documentation of just how poor a "deep cleaning" it was were not particularly reasonable or relevant. They didn't address the substance of the complaint (it simply wasn't a deep cleaning, at all) and said they would send someone to "touch up" the cleaning... but it had to be at a time convenient for them. I wasn't particularly interested in that, because the specific reason for the cleaning was pictures and an open house in order to sell our condo. More cleaning after the event we wanted the condo clean for doesn't help us. Additionally, we weren't able to accommodate their cleaning schedule, even if we wanted it recleaned. I asked them to instead just refund the extra fee we paid for a deep cleaning + windows. I feel it's reasonable to only have to pay for what we received... I didn't ask for the entire cost to be refunded, since we did get a cleaning, even if it wasn't great. Their response was to offer a refund of 20% and offer money off a future cleaning... which is a pretty empty offer when I don't have confidence/interest in their services anymore. TL;DR - good website, variable customer customer service, unreliable cleaning I've had better results looking for good Groupons and using that, wouldn't recommend full price for these guys and certainly not if you have an important event/need for cleaning.

Gno G.

Wow. I've tried maybe 5 or 6 different cleaning companies over the past few years in DC, but it felt very impersonal to me and I really didn't like the vibe I got from them. I've been trying out Think Maids the past couple of months and...I think I am ready to commit! They're all really friendly and warm, and the cleanings have been great. More than happy with them!

Matt S

Think Maids is competitively priced toward its competitors and provided excellent service. I will be surely using them in the future for cleaning my place. Arrived on time, no fuss just got the job done. Impressed!

Radion Aleynikov

Thinkmaids did an incredible job. I'm so impressed. Thank you!

Denise Ortegae

Finally a company that knows how to clean! I was thoroughly impressed with the quality of work performed. We had a deep cleaning and they did an excellent job. We will definable be hiring this company in the future.

Meghna Vemulapalli

They did a very through job. I have a spotless home.

Kristen Harvey

Think Maids was a lifesaver! They did a pre-party clean for us, we were able to book only two days ahead, and all online. They were prompt, efficient and did a great job cleaning. Thanks!

Lawrence Baker

I absolutely love the Think Maids cleaning team! I never thought I would be someone to hire a cleaning company but a friend bought me a deep cleaning with Think Maids. They worked so fast and did such an amazing job that I immediately became a regular customer. They've been cleaning my home for about 4 months now and I honestly don't know what I would do without them. Between our two kids and our careers, my wife and I don't have a lot of time to clean. They've done a terrific job on our home every time and have always been happy to help when we've had special requests. If you decide to give this company a try, you won't be sorry!

Steve C

After a little bit of a slow start, I have to say the Think Maidsnteam delivers. They are flexible and accommodating and provide quality cleaning service.

Stephanie Doblosky

ThinkMaids has gone above and beyond. You can easily book online for additional services unavailable to the usual cleaning services found elsewhere, like dishes and laundry. They also do AirBnB cleaning. My cleaning person arrived on time and was very cheerful and friendly. Most of all, she did a great job and went above and beyond on cleaning every nook and cranny. I've had cleaning services before. ThinkMaids is my most favorite yet!

Mike Ziarko

I hired Think Maids to clean my large home and it was outstanding. They were courteous, polite, and VERY detailed oriented with their cleaning. It was easy to book and I LOVED seeing their cleaning checklist on their website ahead of time, so I knew exactly what I was getting. Thanks again, can't wait for them to come back!

Katherine Doley

They went above & beyond, highly recommend.

Gno G.

Wow. I've tried maybe 5 or 6 different cleaning companies over the past few years in DC, but it felt very impersonal to me and I really didn't like the vibe I got from them. I've been trying out Think Maids the past couple of months and...I think I am ready to commit! They're all really friendly and warm, and the cleanings have been great. More than happy with them!

Matt S

Think Maids is competitively priced toward its competitors and provided excellent service. I will be surely using them in the future for cleaning my place. Arrived on time, no fuss just got the job done. Impressed!

Radion Aleynikov

Thinkmaids did an incredible job. I'm so impressed. Thank you!

Nancy Warder

The cleaner sent to my house was very cordial and was even friendly to my cats. More importantly, he was meticulously thorough. He dusted everything, really scrubbed the bathrooms, as well as completely mopped the wood floors. I would recommend Think Maids to my friends without hesitation.

OSCAR SANCHEZ

They are good if you are looking for anyone to clean your house for something urgent, like a party or event that comes up without much planning. But you would want to reconsider if you are looking to hire them permanently because their prices are quite expensive.

aaron blackwell

Terrible experience, I was scheduled for 10am -12pm window they didn't show up til 520pm. They didn't offer compensation nor did they apologize I hafto suggest a discount. Once they finally came thet said they couldn't do my cleaning because there was some marijuana residue on the floor.

Kameelah Pointer

Eric was wonderful, he was very detailed. Glad he cleaned the place!

Judy Park

Very disappointed. I scheduled a deep clean and came back to find there was still a dark, heavy layer of dust on my blinds, the inside of the cabinet in the bathroom still had tissues and dust inside and many surfaces I wiped down still weren't clean. I was charged $200 for a tiny 300 square foot studio so I'm surprised there were so many missed spots. I'm finding myself cleaning my whole apartment again even after paying a cleaning crew. Feeling like I've been ripped off and sad it didn't work out :(

Dustin Shannon

I scheduled an appointment for a deep cleaning. ThinkMaids never showed or answered their phones. ThinkMaids unreliable, they had over a month to get prepared for the job, complete waste of time. I do not recommend ThinkMaids to anyone.

Stephanie Slade

Very pleased with the service I've gotten. The prices are not the cheapest, but the cleaners work hard and the process, which includes online booking and a two-hour arrival window, is extremely convenient. I would recommend them, especially if you're looking for recurring service, since they offer a discount if you have them come weekly, monthly, or anything in between.

Kimberly Shumate

Rose's team is great. Always on time and does a great job.

Eve Simon

I was tried of dealing with a unreliable and uncommunicative cleaning company for my monthly service, and to my delight I stumbled upon Think Maids. Not only was the price reasonable, the management was responsive, the team cleaned my apartment really well AND I am able to manage my schedule online. What could be better? Think Maids has my monthly cleaning business from now on and I'm thrilled.

Raj Chari

They did an excellent job cleaning my place for moving out. Highly recommend.

Jordan Wells

Great experience, our cleaners were dedicated and put in the extra effort. Will happily use Think Maids again.

Julianna Broz

We have an old Georgetown home that can be tricky to clean, and these guys did an incredible job! The deep clean is really worth it, and just in time for spring. Highly recommend and we'll be using this service again in the future.

OSCAR SANCHEZ

They are good if you are looking for anyone to clean your house for something urgent, like a party or event that comes up without much planning. But you would want to reconsider if you are looking to hire them permanently because their prices are quite expensive.

aaron blackwell

Terrible experience, I was scheduled for 10am -12pm window they didn't show up til 520pm. They didn't offer compensation nor did they apologize I hafto suggest a discount. Once they finally came thet said they couldn't do my cleaning because there was some marijuana residue on the floor.

Kameelah Pointer

Eric was wonderful, he was very detailed. Glad he cleaned the place!

Judy Park

Very disappointed. I scheduled a deep clean and came back to find there was still a dark, heavy layer of dust on my blinds, the inside of the cabinet in the bathroom still had tissues and dust inside and many surfaces I wiped down still weren't clean. I was charged $200 for a tiny 300 square foot studio so I'm surprised there were so many missed spots. I'm finding myself cleaning my whole apartment again even after paying a cleaning crew. Feeling like I've been ripped off and sad it didn't work out :(

Dustin Shannon

I scheduled an appointment for a deep cleaning. ThinkMaids never showed or answered their phones. ThinkMaids unreliable, they had over a month to get prepared for the job, complete waste of time. I do not recommend ThinkMaids to anyone.

Stephanie Slade

Very pleased with the service I've gotten. The prices are not the cheapest, but the cleaners work hard and the process, which includes online booking and a two-hour arrival window, is extremely convenient. I would recommend them, especially if you're looking for recurring service, since they offer a discount if you have them come weekly, monthly, or anything in between.

Kimberly Shumate

Rose's team is great. Always on time and does a great job.

Eve Simon

I was tried of dealing with a unreliable and uncommunicative cleaning company for my monthly service, and to my delight I stumbled upon Think Maids. Not only was the price reasonable, the management was responsive, the team cleaned my apartment really well AND I am able to manage my schedule online. What could be better? Think Maids has my monthly cleaning business from now on and I'm thrilled.

Raj Chari

They did an excellent job cleaning my place for moving out. Highly recommend.

Jordan Wells

Great experience, our cleaners were dedicated and put in the extra effort. Will happily use Think Maids again.

Caitlin Cottingham

We've had fantastic service with thinkmaids. Every team we've used has been great, super friendly and professional and done a wonderful job.

Shabnam Hafiz

Great great service! Super responsive. Service was thorough, detailed, and didn't require me watching over his shoulder. Cleaned everything including the blinds. Reasonable price for such good, friendly service. Highly recommend to try it!

marco chacon

I did a major house renovation that was completed finally last week. As expected, there was so much no clean up. I hired two maids from Think Maids and they did the job exceptionally well. I couldn’t have been more satisfied.

Andrew Trembley

They aren't the cheapest in DC, but they did a fantastics job on my house for move-out. The place was spotless, and they cleaned every imaginable surface until it shined.

Jane Angelich

A very happy customer and pleased to rate the service five stars. Rose and her partner were punctual, efficient and left our condo sparkling. So glad we found thinkmaids when we moved to DC.

Jonny Pellish

ThinkMaids has always provided reliable, fair, and prompt service. For a household of two working professionals, they enable us to be more flexible throughout the month. I would recommend them to others in the area.

Julia Hofmeister

Thinkmaids is the best cleaning service I have used in the DMV. Not only do they do the best job of any cleaners I’ve ever had, their online booking system is super convenient, and their customer support is excellent. I highly recommend them!

Rebecca Svec

I am so pleased with Think Maids cleaning service! Kerrie and team have been incredibly flexible with my schedule over the past few months. The advantage of this company is that you get flexibility, consistency, follow-up, and an incredibly thorough clean -- no matter which team is cleaning my house (they do try to keep it consistent, though, which is also nice!). AND, it's all online. I booked my appointment with a clear and accurate estimate online and I get email and text reminders of upcoming appointment. This is so convenient. I highly recommend using Think Maids. I've probably had six different individuals or companies through the years, and they are BY FAR the best.

Keown Kaney

I've never quiet experienced services so great. I am continuing this forever and telling all my friends. The owners are extremely considerate too. Do this. Do this. Do this.

Caitlin Cottingham

We've had fantastic service with thinkmaids. Every team we've used has been great, super friendly and professional and done a wonderful job.

Shabnam Hafiz

Great great service! Super responsive. Service was thorough, detailed, and didn't require me watching over his shoulder. Cleaned everything including the blinds. Reasonable price for such good, friendly service. Highly recommend to try it!

marco chacon

I did a major house renovation that was completed finally last week. As expected, there was so much no clean up. I hired two maids from Think Maids and they did the job exceptionally well. I couldn’t have been more satisfied.

Andrew Trembley

They aren't the cheapest in DC, but they did a fantastics job on my house for move-out. The place was spotless, and they cleaned every imaginable surface until it shined.

Jane Angelich

A very happy customer and pleased to rate the service five stars. Rose and her partner were punctual, efficient and left our condo sparkling. So glad we found thinkmaids when we moved to DC.

Jonny Pellish

ThinkMaids has always provided reliable, fair, and prompt service. For a household of two working professionals, they enable us to be more flexible throughout the month. I would recommend them to others in the area.

Rebecca Svec

I am so pleased with Think Maids cleaning service! Kerrie and team have been incredibly flexible with my schedule over the past few months. The advantage of this company is that you get flexibility, consistency, follow-up, and an incredibly thorough clean -- no matter which team is cleaning my house (they do try to keep it consistent, though, which is also nice!). AND, it's all online. I booked my appointment with a clear and accurate estimate online and I get email and text reminders of upcoming appointment. This is so convenient. I highly recommend using Think Maids. I've probably had six different individuals or companies through the years, and they are BY FAR the best.

Keown Kaney

I've never quiet experienced services so great. I am continuing this forever and telling all my friends. The owners are extremely considerate too. Do this. Do this. Do this.