Reviews of American Housekeeping of Utah (Cleaning Company)

3397 4700 S, Salt Lake City, UT 84118, United States

Average Rating:

DESCRIPTION

Here you have the reviews of real people who use the services of American Housekeeping of Utah (Cleaning Company) in Utah.

At the present this firm gets a rating of 4.4 stars over 5 and this rating is based on 79 reviews.

You may have noticed that its rating is very positive, and it's founded on a high number of scores, so we may think that the valuation is very faithful. If many people have bothered to rate when they are satisfied, is that it works.

You know that we do not usually stop to put feddbacks when these are good and we usually do it only if we've had a problem or incidence...

This Cleaning Company belongs to the category of House cleaning service.

Where is American Housekeeping of Utah?

REVIEWS OF American Housekeeping of Utah IN Utah

Amanda Gentry

Friendly people, thorough cleaning and on time service. I would definitely recommend American Housekeeping again.

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Sharon Mc

I was gone when my house was cleaned.it was a pleasant surprise to have everything so clean when I came home. the bathrooms, cabinets, blinds and furniture all looked wonderful. I'm looking forward to having it done on a regular basis.I'm very happy thank you.

Dani Holding

They did such a superb job. The house is so clean and fresh!

Janae Voge Hunt

The first time I had American Housekeeping clean my house I was thrilled with the results and wrote a rave review for them. Everything was spotless and I could not have been happier with the service. However, I just had my second cleaning and am beyond disappointed. My floors were not mopped, bath tub had not been cleaned, kitchen counters had not been cleaned, and finger prints were still on the tables. It was pretty clear they did a shoddy job throughout the entire house. I called the office to let them know I was dissatisfied with the service. They didn't seem to be too concerned with it. They offered to have the team come back that afternoon and "reclean". When I said I didn't want a team who provided such poor service back in my house, they said they could send the "quality control team leader" when they cleaned my house next month. When I said I wanted to cancel my service, they offered to give me a discount on my NEXT cleaning. There will not be a next cleaning. I'm not paying them to kind of clean my house. Save yourself some time and money and don't bother with American Housekeeping.

David King

Efficient and effective company

Rosalind Yoakum

It was so wonderful to come home from work to a clean house. They even got the disgusting stains out of the shower, which I didn't think would be possible for anyone!!

bonnie ericksen

It was nice to come home and see polished cabinets and appliances as well as clean floors and have a nice smell in my home.

Becky Bolton

I am so pleased with my 1st time house cleaning. The whole house was spotless. I don't know how they can clean so much so well for such a good price. I am going to have them come every month. The cost is very reasonable. Others I have had have left me disappointed, and I thought maybe I was just too picky. But American did even better than I expected. They were so easy to work witb and came right on schedule. They even agreed to let my dog out. Thank you, keep up the good work. Becky , Roy UT.

Melissa Ferguson

Excellent cleaning and dusting- I have tried 3 other companies over the years and am very satisfied with the overall service I received. I will be continuing with this company.

Lincoln Homer

Here is a shout out to anyone thinking of using American Housekeeping in Davis County....DON'T!! They came into my home and not only gave a mediocre clean, but they then proceeded to steal narcotics out of my cupboard (leftover from my daughter having her wisdom teeth pulled). The police said there was nothing they could do without a confession , and American Housekeeping claimed the pills could have been taken by anyone and refused to take any action against the employee and also refused to give a refund. So if you have Michael from American Housekeeping come to clean your house BEWARE and lock up your valuables!

Janet Frandsen

Great Job!!! Cleaning team was pleasant, efficient & did a wonderful job! The consultant Marcy did a great job briefing them on my house.

Conner McKean

Our cleaning crew is fantastic! Couldn’t be more pleased with their level of service! Thank you for scheduling us quickly as well :)

Erik Karr

My wife scheduled a cleaning with this company for a deep cleaning of approx 10-12 man hours. The team they sent short changed me by about 45 min to one hour and basically just left. I didnt have time to check it before they rushed out the door, but on the surface it looked good. I checked futher and they forgot to clean one fridge and also the oven. There was some assorted blinds that were partially cleaned and left half open or closed. So basically it was a rush job with a large team who left early and i paid full price. I called up to complain and couldnt get anyone on the phone for a day or two. When i finally talked to a person that i guess was a manager she said she could not have someone come out for 1-2 more business days. The problem was that the new owners were moving in the next day. Needless to say i wasnt happy with this company and will not use them again.

Natalie Shahrokh

This is the 1st time I've hired a housekeeping service and they meet my expectation. Daisy and the two other ladies showed up on time as scheduled and were very friendly. They cleaned our house faster than expected and it really is beautiful. The baseboards look new again and the walls were washed down where I had been looking at stains from our two year old for much too long than I'd like to admit. They did an excellent job with the furniture and floors. I was working from home and they were very respectful of working around me.

Mike Tomlin

My friend hired them to do some cleanup of a house we bought together. Missed many areas and i believe we were overcharged. This is the second company in a row that did not do a good job. Not recommended!

Emily Gardner

My house hasn't been this clean- ever! We bought a home that had previously been rented for several years and it has been in need of some serious TLC. The employees were very kind and easy to work around. My kids happened to be home and the employees didn't bat an eye. I was very comfortable with them in my home. There were a few things that were missed, however, the company called the next morning to ask how my service went and will be taking care of the missed items. Overall, it was a great experience and I look forward to my next service.

Jennifer Player

I hired this company to do a post construction cleaning ( wipe down cabinets, baseboards, sweep and clean flooring, clean inside windows, wipe down closet shelves and bathroom flooring.) I have been disappointed in the quality of cleaning and I have had to re wipe down all the cabinets as I have been putting things away. I paid over 800 dollars for this service and to have a poor job done has been unfortunate. They did not do the windows and I have had to redo all the flooring. For a cleaning company I would think that white glove service would mean no dust? I was interested in hiring for weekly cleaning but after this experience I would never hire or recommend them. Very disappointed

samantha gibb

We've had good experiences, they are very affordable and our house is clean. Very happy with our decision to choose American Housekeeping.

Colleen Reynolds

Absolutely professional. Spotless and thorough results. Left feedback card behind for me to fill out and send back. Made sure I had the manager's direct line in order to provide feedback immediately. We were really pleased. The fact that they are bonded and insured is a real comfort. Now if we could just get the cats to not be afraid of the vacuum, we'd be golden. But that's on us, not American Housekeeping. I would recommend this service to anyone looking for a top quality, safe and responsible cleaning of the home or business.

Chris Kotrodimos

The ladies came on time and started working right away. They worked very hard and non-stop! This was our first cleaning and we are satisfied overall with the job they did. It is really nice to have the house cleaned in a few hours to pretty much the standard that would take my wife and I a whole Saturday to accomplish. I think we'll go do something fun this Saturday instead now! The only criticism is that my wife didn't really care for the smell of the cleaner they used. The house smells really clean, it's just a personal preference on fragrance. They mentioned they would use a cleaner of our choice if we want so I think we can find a solution to that problem. Not a huge issue. We'd recommend AH to friends and anyone that wants a good cleaning done!

Bruce Bayne

I am so happy that I had my house cleaned by American Housekeeping! They were efficient, friendly and did such a good job. They cleaned and dusted everything from the ceiling to the floor. Very thorough and I just love how my house smells and looks. Thank you so much! Susan Bayne

Lisa McBride

There is nothing better than going to work and coming home to a clean house! Everything looks perfect every time. We are very happy with them and would recommend them to our family and friends without hesitation!

Edith Compton

they are awesome i would use them and tell people about them for sure.....

Joyce Page

I am very pleased with there work. My house was amazing when they got done. Everything was spotless. Everything was shined and polished. My husband was amazed at the job they did.

Tamara Casarotto

We originally signed up for 4 hours of cleaning services per week, and have been being billed for that. The crew has been finishing an hour to 45 minutes early even though we're being billed for 4 hours. I called American Housekeeping of Utah today to let them know we need the price adjusted as we were being billed for 4 hours each week. I spoke with Marcy who proceeded to tell me the cost was charged per assignment so it wouldn't affect the price. Well I told her surely she was mistaken because when her estimator came out the first time to quote us a price she gave a lower price and said it would take 3 to 3 and a half hours to complete the job. I told the estimator that I wanted them to do a thorough job and because our home is so large I'd like them to stay and clean for 4 hours. I was then quoted a higher price for them to stay 4 hours. Marcy was full of excuses and told me she was well aware of how long her crew stayed each time, yet they still were continuing to charge us for 4 hours per week. I made her aware we had cameras throughout the house and so we have documentation of their arrrival and departure! Marcy (she claimed to be the manager) was lacking in customer service skills which made me even more upset and she hung up the phone on me! I then called back and received a voicemail where I left a message for the owner or supervisor to call me back asap. Marcy called me back and stated, "Oh I see here you are on my list of people to call to lower their cleaning prices." What a load of crap!!! I told her to just cancel our cleaning services with their company as I was not going to play games or deal with an unprofessional and dishonest company! Then she started telling me our phone conversation had been taped and she didn't like the way I had spoke to her!!! I told her to call the FBI and have me arrested then! Unbelievable!!! We were paying them over $1000 a month for cleaning services and this is the way they treat their customers??! It's really too bad Marcy exhibited poor customer service skills when this could have been handled so simply. We were happy with our cleaning crew, however when I called the office to discuss my concerns, I was treated rudely and Marcy did not listen, instead she talked over me and made it clear she was right and the customer was wrong!!! There are so many cleaning services in Utah and I don't have to put up with poor customer service skills. It's unfortunate that they lost a great customer because they chose to be unaccountable and dishonest.

Jane Ratcliffe

I am happy with our fist clean! I was surprised when I noticed the ceiling fans were cleaned also! So nice to walk into a freshly cleaned home, feels good!

Jennifer Gettelman

Just Fired Them This cleaning service is fine if you want light cleaning/vaccuming done, but they did a terrible job on my last regular cleaning so I fired them. I walked into the house and found cat liter and dog hair still on my floors and carpet, soap scum and make-up smudges still on bathroom fixtures and garbage cans not emptied. They offered to come back to fix it, but I don't want that. I want the house cleaned right the first time and I want what's in the contract to be cleaned. It was the second time I had to call to complain about the quality of the cleaning, so I'm moving on.

Julie Dixon

Very pleased with the job they did for me. On time and very pleasant. The house not only looked good, but smelled great when they were finished!

Nicole Del Rey Cook

We just started using American Housekeeping. We found them to be thorough and efficient! I specifically liked how convenient it was for me. Easy to set up and they brought their own supplies. I would definitely recommend American Housekeeping to other people in the area!

Leiann Bathemess

Just loved how they cleaned my house! This was my first time using a cleaning company, I am going to use the again.....

Gary Holland

The girls worked very hard and cleaned out all the dust and debris that the last cleaners missed. They didn't talk on the phone to their relatives even once during the cleaning! I am very very pleased with this crew and hope for a long happy relationship with them.

Jutta Sugden

My first time experience with American Housekeeping was exceptionally successful. The cleaning team did a great job, responsive to my needs. They adapted seamlessly to my requirements cleaning unusual high tech flooring, leaving my studio floor especially sparkling. All work was performed efficiently and effectively. I am very pleased with the service.

Jandi Dean

The team did an amazing job cleaning my home. I appreciate their care and the attention to detail that was shown. Even my husband could tell that the quality of the cleaning was far above the company we were previously using. Thank you!

Daniela Ledwick

Zak Mason

I love coming home and finding a clean house. Cleaner than I can even come close to. Thanks American Housekeeping! You deserve your praises!

Cindy Slater

I used this company for the first time last week, they were prompt and went to work immediately. They did a fabulous job and I couldn't have been happier, I would highly recommend them to anyone looking for someone to do a great job cleaning their home.

Diane Mohr

Can't give them 5 stars today. My kitchen floor was only swept and not mopped. When you have dogs and grandkids it has to be washed each time. I did it myself.

Wendy Dietz

I originally wrote a good review based on a professional intake appointment but after two cleaning sessions, I cancelled them. I had to walk through my house two times as well as tell the manager again on the phone what needs to be cleaned only to have them do less than half of what we talked about. They only gave me a $30 discount on a $167 bill.

Elaine Lu

American Housekeeping did a great job. Very caring and efficient. Love how my house looks and feels. Planning on having them back at least once a month❤️

Brooke Williams

They did a great job. I asked for a deep clean of the bathrooms and kitchen areas. I have never seen them look this good! Will definitely be using their services again.

Jo Aldridge

I just had my first cleaning from American Housekeeping of Utah and I'm pleased with the service. I've had a few different companies clean my home over the past few years and I've experienced issues with each of them (quality of work, damage to home, unreliability, etc.). American Housekeeping arrived as scheduled, the crew was polite and professional, and the work was well done. I'm excited to have them back again!

Suzanne Mortenson

Very professional. Good customer service. Great cleaning, in-depth, green products. The ladies worked very hard. Reasonable pricing. This is what I expect from a cleaning service, after having tried many independent services. I like that they charge by the job, not the hour. I am now a regular customer.

Malinda Money

The house looks beautiful. Amanda and Jackie did a wonderful job! Efficient, patient, pleasant, and professional. They absolutely exceeded expectations! Thank you!

Amy Fagnant

My in-laws purchased six months of cleaning services as a baby gift. American Housekeeping has done such a great job I know we will continue using them. Our house looks great after they clean, I appreciate how thorough and meticulous they are. They are easy to schedule with, always call to confirm their arrival time and have helpful employees.

Jessica Neff

My house is finally clean. My blinds, ceiling fans, and bathroom fans look great. No more dust. My bathrooms and kitchen are clean. The microwave and stove top especially look great. Thanks for a job well done.

Allison Lee

Very impressed with the professionalism and quality of the cleaning! Before your first service, they send someone out to do an estimate and discuss specifics of how you want things cleaned. I found the cleaning to be very thorough (white glove, top-to-bottom) and much better than I could do on my own. Definitely worth it!

Kimberly Ware

I have had American Housekeeping in my home twice in the last two months and they have done a very good job! They are timely, and reliable. They confirm what you want done and complete it much more quickly than I ever could. I have a St. Bernard that is an indoor pet and they do a great job cleaning the walls and floors, which is a big job. They have given me some of my freedom back to do the things I would like to do. I can't wait for their next visit. Thanks American Housekeeping!

Brandy Hull

Lisa V

Excellent service. I am very pleased with the housekeeping service I was provided. They arrived on time and did a thorough job. Very professional and courteous. I highly recommend the American Housekeeping Team.

Geraldine Walters

I had your cleaning service come to my home yesterday June 30, 2015. I had liked what I saw on your brochure; I liked the information your representative gave me when she came to give me an estimate; and FINALLIY four sweet ladies came willing to work with a SMILE and I loved what they did to my home! I have already recommended you to others! Thank you. Geraldine

Jordan Brewer

Carolyn Jones

My experience with American Housekeeping of Utah was my first time hiring any kind of cleaning service, and I was well pleased. The two young women who came to my home worked hard for 3 hours, and I thought they did a great job. They paid particular attention to areas I had previously mentioned as needing the most work, plus they did a lot of cleaning I didn't expect - such as wiping down all the woodwork, etc. I would recommend them, and I have agreed to have them back. Thanks for such excellent service!

Brandy Robertshaw

I loved coming home to my beautifully cleaned house last week! Everything was so neat and clean. I haven't seen my shower that clean since I bought my house! The gals were very nice. Loved everyone that I spoken too. Also, liked the fact that they are licensed and bonded so I don't have to worry about things in my home. They treated my home as if it was their own. Also, the Thank You card in the mail was a nice touch and the follow up call the next day. Excited and very Thankful and ready for next months clean!

Andrew Milne

Did a great job for our house and family. Excited about the first clean and to move on with regular service! Thanks :)

Monica Riding

Had my first cleaning with American Housekeeping last week. I have had housecleaners weekly for quite a few years and this experience was great! It was easy to get a quote the ladies that came were efficient and listened to what I wanted done. I am very happy with their work and look forward to using them from now on.

Jeremy Paetsch

Their cleaning is consistent and thorough. Great prices. Friendly staff. Trustworthy. I love coming home to a clean home. Thanks American Housekeeping!

Eric Troff

American Housekeeping is great to work with. When we scheduled an estimate they showed up on time and were very professional. They explained all of our service options and quoted a reasonable price. on the day of our first cleaning two employees showed up and introduced themselves. They were very friendly and professional. They did an excellent job. Our house hasn't looked so clean since the day we moved in. We are excited to have them clean our home on a regular basis.

Liz Jones

The first time they came, they did a beautiful job. We've had them come once a week since then and it's been downhill ever since. Several times we even had to call and have them come back to do what they should've done the in the first place. If you need a one time cleaning, you'll be happy. Other than that, find someone consistent.

Maria Cranford

We just had our initial cleaning and loved it. The 3 person team was very professional, worked diligently while here and was extremely thorough! They did all the jobs I have not been able to keep up on since my children have gotten older and I've become the taxi driver. Thank you!

hollioram .

I didn't know my shower and kitchen could get that clean! I love how I can choose when they are finished with the cleaning so I can come home to a clean, quiet house. They even fixed my sink stopper--that was more than I could've asked for.

Rebecca Feller

American Housekeeping always do an amazing job! The ladies that have come to my home are very professional and courteous. It is so awesome to come home to a spotless house. I would definitely recommend American Housekeeping!

Adam King

It's been 3 1/2 weeks since Cheyene and her team was at my house and it still looks amazing! My home hasn't looked this good in the 7 years I've lived in it. The wood floors still shine and everything looks wonderful. The tireless effort they put in on the original cleaning was amazing. The went above and beyond my expectations and I can't wait for them to come back! I was truly wowed!

patty young

My first experience with AHU and I'm very pleased. The girls arrived promptly at 8:30 and we're very professional and courtious. I would highly recommend this company

Adam Wheaton

Thank you for making our lives so much easier. Since I have had you come clean our house almost twice a month my wife has become a lot less stressed out. It has become her favorite day of the month. Thank you for making our family so happy.

Angela Stone

They did a great job cleaning and they were professional as well as detail oriented. YAY!

Kathy Bond

I was looking for a cleaning service that took pride in thorough, deep cleaning, and American Housekeeping did not disappoint! Thank You!

Taylor Angell

Jeannie S

Excellent service. Friendly, professional employees. These people are happy to clean the details and accommodate extra things that I ask. I wouldn't have any other company clean for me. You won't be sorry if you choose American Housekeeping to help you out.

Jeremy Orton

They showed up at scheduled time and brought all cleaning supplies. House was clean and looked great. I will have them back for sure.

Denell Morton

I have had services from American Housekeeping for several years now and have never had a complaint when they are done cleaning. They are in and out in a great time frame and I love having the whole house clean at the same time!

Moy Boy

Terrible customer service from supervisor Marcy and unprofessional Don’t recommend there services.

Karen Jacobsen

American Housekeeping came to my home last week for the first time.. I admit I was skeptical about the White glove comment advertised..My last house keeper was with me for 21 years..She retired and I was beside myself.. After several interviews I decided to call on the ad that came in the mail..Alex came to my home and we discussed my needs.. after all was said and done. I did receive white glove service. I went off to work and they cleaned my home beautifully. All 7200 sq. Feet. They locked up and everything was perfect. K. Kacobsen

Julie Ickes

Tim Mc

American Housekeeping of Utah is a great cleaning company with personalized attention. They are very organized and make sure each and every cleaning is perfect.

Chris Harmer

We had our first cleaning a month ago and they did such an amazing job! Everything was spotless and they even called after the fact to make sure it was cleaned to our satisfaction. Looking forward to using them in the future.

stephanie g

What an amazing feeling to come home from work to a spotless house. I can't wait to have them back again next month!

The Heather Roxburgh Group

We have used this service on many of our listings and they are always professional, organized and communicative. Their cleaners are very timely and do a great job! We will recommend this service to many other customers in the future!

Business Hours of American Housekeeping of Utah in Utah

SUNDAY
CLOSED
MONDAY
8AM–5PM
TUESDAY
8AM–5PM
WEDNESDAY
8AM–5PM
THURSDAY
8AM–5PM
FRIDAY
8AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

American Housekeeping of Utah en Utah
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