Reviews of Merry Maids of Denton County (Cleaning Company)

Trina K

Thank goodness for the Merry Maids. Caught between a required move-out date and a filthy house to move into left us with no option but to call for help. It was Merry Maids to the rescue! The office manager was awesome and accommodated our needs. Two maids were sent that day. With boxes everywhere the maids were still able get started worked at making my new filthy house less stinky and sparkling clean. I'm very picky and like bleach cleaners best, so where I felt bleach was needed the maids agreed to use my cleaners. Otherwise they brought their own proprietary cleaners, cleaning cloths, vacuum sweeper. The maids were professional, pleasant to have in my home, and worked diligently at cleaning up the filth left behind by the sellers. The manager stopped in to meet us and check to confirm that the maids were doing a professional job. Job well done! Thank you Merry Maids!

Linda Dunn

Excellent quality cleaning and always willing to accommodate my schedule, I recommend Merry Maids of Flower Mound highly!

Amy malwitz

My experience with merry maids was a nightmare from the beginning. I was given certain expectations and features of the cleaning that I felt would be an asset to my home yet each time people came to clean none of those things were done. I was promised that my dogs would be put back in the crate and wanted to know the names of the dogs that never happened I requested that certain items of furniture be wiped down on each visit that never happened and the quality of the cleaning was absolutely horrible at 1 point I called to cancel my service yet gave them an opportunity to re clean the following week and the cleaning was worse than it was the 1st time the floors clearly had not been swept mopped there was hair in the bathroom the kitchen sink obviously had not been cleaned out there was still debris in it and then they had the nerve to try to charge me for that cleaning. After all of this I was told that it was because my expectations just couldn't be met and that I was difficult to please. I took pictures and videos of how disgusting my home was and this branch told me that they were short staffed and had trouble finding time to return phone calls that came from Iyesha the office manager that was the excuse that I got for not being followed up with. I was then told that I would be responsible for paying the 1st time cleaning fee that was waved whenever I started, no concern for the fact that my service had been horrible and one problem after another but on top of that they were going to charge me some more for bad service. This Lewisville office has poor management poor follow up and poor accountability. Very disappointed.

Maura Gast

I rely on the consistency of the service - being able to count on someone being there as scheduled for each cleaning. This past cleaning there was only one lady who came to clean, but she worked her rear end off - and was as thorough and particular as though there were two or more who had come.

Barbara Delano

Friendly, kind cleaning staff.

Felicia Koors

I've never had trouble getting ahold of the office, or someone answering my questions. However, what is cleaned is never consistent, and multiple times I feel the cleaners rushed due to houses before mine taking longer than expected.

Chaos Dad

Really like the professionalism and quality of the crew "hoping" I get the same wonderful people again to be a long time customer

Yvonne Hales

My house was immaculate thanks to my cleaning crew. The ladies were new, had someone making sure they wre aware of my expectations and they delivered 100%. Shout out to Aisha for her management and oversight; Melissa for her training expertise showing the new crew techniques to ensure no misteps or oversights; and Ophelia and Jane. They are true professionals! I would have no hesitations in recommending these ladies or their services.

Darren Merritt

House always smells so fresh and clean after Merry Maids has come!

Jennysue62

Great experience and recommend Merry Maids Flower Mound. Xavier and Ophelia are great!

Ally Bard

Thank you so much for getting someone to go and clean a house the very next day after my call. You were so thoughtful and took care of everything for me. Sincerely, Alyce

Alicia Washington

I took a leap of faith and hired Merry Maids sight unseen to sanitize my brother's home. He had been ill for days and had to be hospitalized. His home was a mess and I was in Florida and could not get there. These ladies went in and made it a home again. He is now home resting in his beautiful, fresh, clean home and recovering nicely. I am forever grateful to Merry Maids for doing an outstanding job and would recommend their services to anyone.

Sandy Lewis

Melissa does a very nice job! I hope to keep her permanently.