Reviews of Great American Rug Cleaning Co. (Cleaning Company)

Dee Thompson

Did a really great job on cleaning our carpets. Also did excellent work on fringe and backing repair for one of our rugs. Reasonably priced and the staff was awesome.

Donna Diggons

We had a tight schedule and needed our four large and one small rug treated with protectant and moth repellent. They came on time to pick up the rugs and delivered them ON TIME in beautiful shape, with perfectly cut pads to go underneath. I will use this company again and highly recommend them.

Jan Ruiz

Great customer service and the rugs look like new again.

Sidney Lee

Gabby that answers the phone was very rude. Very unprofessional.

Stevie Middleton

Staff is awesome and highly satisfied with my rug when it was returned to me. All the stains were removed and it looked better than ever. Will continue to bring my rugs here!

Janet Maciejeski

Awesome place, great customer service.

Shelli Ral

We have had large rugs cleaned here on 3 ocassions. Great job, and timely.

DORIS ANDERSON SANDERS

This company is exceptional. They scheduled pick up and delivery of my huge rug and exceeded my expectations. My rug was obviously a challenge because I have pets but when it was returned I was more than pleased. They did a fabulous job of cleaning my rug. The office staff and the pick up and delivery personnel, left a good impression on me with the friendliness and respect they showed. They earned my business forever.

John Peterson

I've taken two rugs here now to get cleaned and I am completely satisfied with the results. The people are awesome, very friendly and they actually follow up! The location is very clean and I thought it was cool to see how the cleaning is done (if you're an interested nerd like me). The owner (I believe) walked me back and showed me their process as well as the other services they have. We'll take our rugs here anytime we need cleaning or repairs!

Brian Dunlap

Pet stain was the least of my worry. The pet odor from that stain was more dominant! Both are gone and I am grateful for this company.

Janette Carrell

What a great experience using Great American Rug Cleaning Co. I had my 100% Persian Rug that I had purchased used and this company cleaned it and made it look and feel brand new. Only to have my apartment flooded the very next day! Yikes! I was sure that the rug was going to be thread bare to have it cleaned again. No, not at all. Cleaned again and it is as beautiful as can be! Thank heavens I knew where to turn to under such a stressful situation! I highly recommend this company for more than the work that they do, but the staff that works there and how the delivery men are so meticulous in laying the rug down to make sure it is even and no ripples are showing in the rug. Try them, you will not be disappointed!!!

Dayna Salter

Excellent service. Cleaned the pet odors from our Oriental rugs.

Paul Gardaphe

They did an awesome job in cleaning our dining room rug. Very professional!!!

Anna Stone

Spectacular!!! Highly recommend this company to everyone!!!

Kristen Edwards

So pleased with this company. They were recommended by a friend who uses them. So glad I took their advice. Rugs are like new again!

Lyn Brus

I have used Great American Rug Cleaning for regular rug cleaning in the past several years. My rugs always come back looking clean with brighter color and improved loft. Where rugs might have become frayed at a corner or edge, Great American binds the edge and the rug looks new again. The staff is always professional, efficient, and courteous.

Zrinka Frankovitch

Excellent service! Punctual, polite, great price!

C S

I sent 7 rugs to The Great American Rug Cleaning Company and they came back carefully packed and beautiful. I couldn't believe how vibrant the colors are - obviously overdue. Gabby and Renee were very helpful and professional I appreciated the customer care and all the time they took to explain everything to me and orgaize pickup and delivery. The guys that picked up and delivered were very kind, helped move furniture and took time to make sure the rugs were placed as I wanted them. I cannot speak highly enough of the service I received and will be certain to use The Great American Rug Cleaning Company in the future.

Monique Wren

Great company, friendly and fast service. I referred my mother in law to take her rug in for cleaning and she was very impressed with the service and what a great job they did in cleaning her rug! It looked brand new! Thank you Jeanette Wren and Monique Wren

Jeanne Slaymaker

Wonderful company to do business with. Very friendly and helpful, most of all did exactly what they told me and prompt in doing so.! I would certainly use them again.

Gale McCorkle

Quick and simple! Great customer service! Very happy with cleaning!

korey fitzgibbons

I've had my carpets cleaned five different times in three different homes and each time they have rejuvenated the life of the carpet. I highly recommend them.

Robyn Flowers

Great American did an amazing job on my rug! It seriously looks brand new! My rug is 3 years old and no longer available to replace so thought I’d give it a try....so impressed! Everyone I came in contact with was extremely nice and helpful, rug was ready within the time frame they promised. I will definitely use them again and highly recommend them for any cleaning needs you may have.

SHELLEY TALLEY

I had three oriental rugs and one wool rug that hadn't been cleaned in years! One is an antique with lots of wear and tear. I scheduled with Great American Rug company to come out and pick them up. Their technicians were very careful and assessed each rug before packing them up and carting them away. They worked with me to schedule a return that didn't interfere with my job . They returned them looking vibrant and wonderful! Even the fringe which was really dirty came out looking amazing! They also applied moth protection, so I don't have to worry about future moth damage. I recommend this company for your rug cleaning needs.

Jason Alvarado

Amazing customer service and superb attention to detail!

S.B. R.

Very pleased with results. Rug has been revitalized. I now enjoy laying on it! Staff are very friendly. I'll be back. Here is a before and after

brent dorsey

timely, on budget, good people, quality product

Larry Anthon

These guys were an answer to prayers!!! My wife is happy, what more can I say!!

Donald Butts

They clean all of our rugs. In Tomball off Main Street. They do a good job and load and unload.

Joanie Maglitto

They are very punctual when picking up & delivering rugs. The pick up ad delivery guys were very professional picking up and putting down the clean rugs. They were very attentive to the furniture when they moved it. We had five rugs cleaned. One of those needed the fringe reattached on one side. The repair was done perfect. The rugs looked like new when we got them back.

Cindy Huffhines

Absolutely one of the best companies I have ever used. My rugs came back looking like they were new. Repairs were done and the rugs were gorgeous. The owner and people that work for him are tops also. You will be extremely satisfied with the quality of service at this business. Thank you Great American Rug Cleaners! Cindy

Jessica Lindsey

People of integrity, friendly staff, great work!!!

Karron Guerra

They were very professional, prompt and great communicators, calling me before arrival and my rug was ready in 7 days which was nice because I was having an event at my home. These guys know rugs and thoroughly inspect it before taking. They also put on shoe covers before coming inside your home, which is a nice touch.

Jeffrey Price

Extremely friendly service, Rene explained everything about perfectly to me, about a rug that I thought was destroyed. Not only did she walk me through the process of what was to be expected, but the cleaned my rug to perfection! My rug cam back like it was brand new! Thank you for all your help!

Colleen Francis

This is the first time I've had my expensive rugs cleaned professionally. I was so impressed with the professional care and excellent results.This company has an implant rug cleaning facility like no other! Thank you so much you, they have earned my trust. I would highly recommend this company to anyone needing a rug cleaned. Colleen Francis

Teresa Davis

4.75 stars. We had a brand new rug and an elderly dog. We thought our rug was lost especially after we tried online remedies which made it worse. Initially, Great American washed the basically clean rug that had a bad spot which did nothing for the stain. However, when we tapped into their expertise for stain removal, they rose to the occasion. The stain is not completely gone but it is substantially reduced and usable again. Jonathan, who picked up and delivered our rug was amazing. Our furniture is heavy and the angles of our room are unique and complicated. He stayed with it until he got everything right with placement and reconnected. The only reason I did not give them a 5 is because it took sending it back to

Kristen Musgrove

They did a great job with our rug!

Ronnie Smith

In all of our years of home ownership and utilizing service companies for a variety of things, we were both pleasantly surprised and genuinely impressed by the level of service and professionalism provided by The Great American Rug Cleaning Company. The experience was truly exceptional from dealing with the appointment setting processes to the actual service provided. No hassles or hardships after the fact. This company should be used as a classic example of a finely operated service company. A note to the owner, Well Done! You have earned repeat business.

juve rodriguez

I being taking my rugs to great American rug cleaning for over two years , absolutely one of the best companies ever used my rugs always come back like brand new every time , the workers always take there time to remove all the spots and pet urine I can’t not be more happy with this company I highly recommended to everyone that have any kind of rugs to be clean, take them to great American rug cleaning u will not be disappointed...

David Bacon

Drop off was very professional - 2 of their workers removed the rug from my p/u and when I left the office I was sure that we agreed on exactly what was to be done. Cleaning was performed in the timeframe agreed to. Received call when rug was ready and pickup went very quickly w/o issues. Rug looks great.

glenn schumacher

They do great tile and grout cleaning

Mark Burns

We had 11 rugs from various countries around the world cleaned and some minor repairs performed and this was the best 'cleaning' that any of the rugs had EVER had! The rugs were returned to us looking like they were nearly new rather than 25-40 years old! Very professional from the first phone inquiry to the delivery of the cleaned rugs, we are VERY happy with the results and also the 'ease of doing business' __ great job THANKS!

Bryan & Jane Thomas

This is a local, family owned business. Everyone here is very friendly, courteous and helpful. They do an excellent job. This is the only place I get my rugs cleaned and I actually look forward to coming here. Their strongest asset is their people! Great customer service!