Reviews of Deep Eddy Rug & Carpet Cleaner (Cleaning Company)

Mary Garlock

I had Deep Eddy clean my favorite Oriental rug and I am more than pleased..... I am amazed at the results! The rug turned out better than I could have imagined! This was not an easy job as the dog had left a big urine stain and I thought that was it for the rug. I had no faith anyone could clean it after an experience that wasn't so positive with another Austin rug cleaner a couple of years ago. I was wrong... I have another rug ready to take to them for a routine cleaning. Thanks Deep Eddy for a great job!!! Highly Recommend!

Jeanine Adinaro

I love the folks at Deep Eddy. I take my living room area rug in once a year to get cleaned. This year my annual visit was a little early- my son spilled an entire glass of milk on it. When I dropped off the rug, and they asked if I had any specific concerns, I told them about the milk. 4 days later my rug was clean. When I commented that it was done faster than I expected, they told me it was because they didn't want the milk sitting there too long.

Ravinder A

Great place for your area rugs cleaned! They have a different process others... This has become an yearly ritual for us to drop off our area rugs...

James Foster

Had Deep Eddy out to clean some carpet for me. They did a really nice job of explaining what they could and could not do. Everything turned out better than I expected. While they were there I asked them to clean a rug for me. Luis explained to me how they don't clean rugs in home. He offered to take the rug back with him and have it cleaned at their shop. Overall great experience. Highly Recommend!!!

Casey Heidrich

I took in a rug that ended up being difficult for them to clean. I wasn't 100% happy with the first cleaning, but they offered to do a second pass free of charge and put a lot of work into it. Good service and they went above and beyond.

Barbara Jones

Super easy to work with. Free Pick up and Delivery in only 3 days. Doesn't get better than that. And my Carpet looks great.

Walter Adams

Very knowledgeable about Persian rugs

Jamiel Stinson

Very poor service the (Owner) curse me out do not do shop with this company

Diane Herrington

I love the owner. Great quality and great service!

Joe Kocks

A little pricey, but they did great work.

Wesley Hempoli

They charged me $500 and never did any work. Then refused me a refund but promised they would "make it right" the same way they promised the first time. I've never let anyone steal from me and im not going to start now. See ya in court....

Eliya Manson

Extremely happy with all aspects of service. Getting a quote , customer service, the actual cleaning job- all perfect and seamless and at a very reasonable price. I chose Deep Eddy Rug & Carpet Cleaner because they came highly recommended to me by several local Neighborhood online forums. I can now see why.

Stephanie Tabone

I used to have high regard for these folks but our last experience was aweful. I just discovered this week that a carpet I took there was torn. They repaired it but did not tell me. I know the rug was in perfect condition when I took it to them because it was new only a few years old. The repair is in the middle of the rug. I am furious because I did not notice it initially. They returned one of our rugs filthy didn't clean it at all and an antique rug they were rough with and ended up having to repair it. I gave them the benefit of the doubt on the antique rug and the dirty rug. But now this damage to my new rug. I will never use them again.

Michele Pain

I am 100% satisfied with the cleaning job they did on my chair. I only wish they picked up and delivered and it cost a bit less. But they did a great job.

Andy Mac

They performed as promised

Dana Roberson

Great rug cleaning. I let no one else touch my oriental rugs.

Bobbie Hudson

I've had Deep Eddy clean my oriental carpets for the past 25 years and they have always done an excellent job. They are upfront about any areas they think might be a problem, i.e. stains or pet odors, but have always delivered my carpets back looking better than they went in . For your precious hand woven, hand dyed wool carpets, they're the best because they know how to clean them without affecting the dyes in the wool that can so easily run or fade with the wrong cleanser. Highly recommended.

Jacqui Mg

These people ruined my carpet and then denied that anything was wrong. I did business with them because of their high ratings. I guess not everyone can be pleased.