Reviews of The Cleaning Authority - Greensboro (Cleaning Company)

Jess Kokoszka

I have been using the Cleaning Authority for about 6 months. Karena and Allie come to my home every other week and do a great job. I do like the concept of the rotating deep clean but to be honest I don't notice it much - it just always looks thoroughly clean when they leave. I work from a home office and they are always accommodating with cleaning the office first or last depending on my meeting schedule. I was a little wary of using a cleaning service at first, but I was having trouble balancing cleaning with the kids and full time work, so I thought I'd give it a try. I think it's worth the money and I may move to weekly cleans when the budget allows.

Martha Allred

Raysa and Tia are extraordinary! They do an outstanding job every other week on our home. Not only are they thorough, they are pleasant, friendly, courteous and very professional. I don't know what we would do without them. Thank you, The Cleaning Authority, for sending us the very best!!!!

Stephanie Berry

Tameka and Erin do a very good job when they clean our house. I always look forward to their arrival!

Brittany McFadden

Kirsten and Emily had great service and they were fast and efficient! Signed:Brittany and Drena McFadden

Merrill Daniels

Raysa and Sarah did a great and thorough job!

Wayne Schmidt

The cleaning authority provides me with two reliable people for cleaning a three story home. (Jodi & Sam ). They are great workers and always show up at the same time. I am very satisfied with the results.

Beverly Guyton

I have used the cleaning services at two of my homes for two years and I have not been disappointed. Raysa and Tia are always so professional and thorough cleaning my home. They have a friendly and positive attitude, which makes me feel better with all my health issues.

Donna Garvey

Best cleaning service we have had! Love the room rotations for detailed cleaning and Sam and Jodi always do a fantastic job!

Jeff Alva

We have been using The Cleaning Authority for about a year, after interviewing 3 companies. We have been so lucky to have Jodi and Sam. They are so thorough and do a fantastic job. Would give them 5 Stars and recommend them and The Cleaning Authority to all.

Allison Finarelli

Raysa and Tia did a wonderful job cleaning my home!

Shelba Hatley

This is recognition of Raysa and Tia for Employee Appreciation Month. They did a really good job last month and I want them to come back this month on the 7th of May.

Leonard Teasdale

Tameka & Erin have been cleaning our house for the past couple of months. They do an outstanding job, while they are courteous and professional. It's pleasure to have them clean our house!!

richard graves

Erin & Tameka are great, they represents the cleaning authority in a very positive way. They really pay attention to detail when it comes to cleaning. their attitudes are great also. keep up the good work ladies !!!

Bruce Messinger

"Raysa and Tia did a great job and seemed to really care about getting everything right. Appreciate their happy attitude as well!"

mary ann clark

We have been using this service for years. karena and Allie do an excellent job.

Kay Hagan

Jodi and Samantha (Team 10) are the best! They pay attention to detail and do a great job.

Byron Grimes

We have so enjoyed our experience with The Cleaning Authority. I don't mind keeping things organized, but I dreaded really getting in and doing the cleaning. It has been so nice to walk into a clean house after their visits. We usually have Team #6, Raysa and Tia, who are more than just thorough, they are thoughtful in the way they treat our home. It's more than just clean, it is cared for. Thank you Raysa and Tia!

oluseye olasunkanmi

Erin + Tameka + Becky were really great, fantastic job . Thanks

Robert Martin

Scheduling issues

Patti Morgan

Jodi & Sam do a fabulous job cleaning our home! We highly recommend The Cleaning Authority and appreciate their professionalism and flexibility to work with our schedule.

Chris Miller

I have been using this service for almost a year now and I love them! Kristen and Emily do a fantastic job. They are warm and considerate of my time.

Dave Lehman

I met with the owner, Jerry Schwartz, of the local business on 3/20/19 to discuss establishing weekly home cleaning services with his business. When we agreed on the service and were discussing starting it, he stated that I would be contacted by Renae from the office on specific scheduling. I received an email on 03/26/19 (six days after the initial meeting) that stated: "I have received your file and I have a tentative cleaning schedule set up for you. I have your first clean on Monday, April 1. The team should arrive between 12:00-2:00. This time will remain going forward every week. Please let me know if this fits your schedule and, if so, I will be happy to add your house to our official schedule." That should have been a warning signal, April 1st. I responded to the e-mail and confirmed the schedule within 30 minutes and received their confirmation back about 90 minutes later. The crew showed up during the designated time of between 12:00 noon and 2:00 pm on April 1st and did the first of two "Initial Cleans" A and B. On April 8th a different crew showed up within the window and did the 2nd initial clean. I will admit that our house needed the attention, and after each cleaning the house was in better shape. But now, as I read the lists of what was supposed to be done, several of the tasks listed were not completed. i.e., Knickknacks and shelfs were not dusted; door frames were not cleaned, etc. Then on the morning of the scheduled 3rd cleaning, April 15th, at 8:16 AM, I received an email that read: "Good morning, I am so sorry to send this, but I just received notice that your team was involved in an accident on the way to work. I will be in touch." I heard absolutely nothing from the company about this service originally scheduled for April 15th. Today was another scheduled service date and I waited until after the 2:00 pm window, and no one had arrived, to call to see what the issue was. I called the office and got the voicemail but did not leave a message. I then called the company's sales number and was connected to an answering service who could only tell me that we were on the schedule for today. I then asked to have the local owner call me and he did within 20 minutes. His only response was that they were scheduled and must be running behind. I told him we could not sit around all afternoon and that a two-hour window should be sufficient time to allow for their crews to work within. I then told him to cancel the service and I would find a company that can do what they say they are going to do. It is a shame because both teams (even though their literature says the same team would be used) were very pleasant and we were basically satisfied with the work they did.

Mark Taylor

Erin & Tameka @ C. Authority are a great team! Always happy with their service & attention to detail!

Sammy Leach

The Cleaning Authority did a great job. Tameka, Erin and Bryana did a fast and wonderful job cleaning my mess of an apartment. Would definitely remember.

Rick Saunders

Asia and Brittany are great! We always want them doing our house. Their attention to detail is wonderful. They are great representatives of Cleaning Authority.

Mary Eubanks

Karena and Allie come to my house once a month, bringing good service and cheer. They listen to any changing conditions and deliver the deliver the necessary product within the allotted time. I look forward to their visits.

Mary Carter

Raysa and Tia always do an excellent cleaning job on our home. We appreciate their work.

Brent Lawrence

Team #6 Raysa and Tig do a great job for our home.

Lucy Kluttz

Very good service from Kirsten and Emily.

M G

This service is more than worth the cost. Jodi & Samantha ("Team 10") did a great job cleaning my house recently.

Jeanie Matherly

I can always count on Sam and Jodi knowing that I will come home to a beautifully clean home. These two ladies are the best!

Margaret Money

Raisa and Tia are top-notch. I could not be more pleased with the service they provide for my home. If I had my druthers I would wish them to come every tim

Denise Reddick

The girls are thorough and professional they always have good attitude. Laquasha and Tara do a wonderful job.

Annette Packard

Erin, Ellen and Casey did a remarkable job cleaning our home. Their extra attention to detail truly makes a difference in the satisfaction of coming home to a truly clean home.

Chris Barrett

Laquasha and Kiana have been coming to the house now for three months and they do a great job at keeping things clean and taking care of what I need done. They're always super-flexible and happy to adjust when one part of the house needs more attention. Recommended.

Alana Martin

I've had a great experience with Cleaning Authority both in Harrisburg and since moving to Greensboro last year. The team that keeps our house in great shape is the dynamic duo of Asia and Brittany. They do a great job, especially with our children's rooms which are straightened in a truly loving way. It's a great relief to have their help keeping our house a comfortable and clean home.

B.W. Mittman

Tia and Karena did a wonderful job cleaning my home today... Such efficient and mannerable ladies... 2 Thumbs up!

Amy Gonzalez

Raysa and Tia did an amazing job at my house yesterday There is nothing better than walking into your home having it sparkling clean and knowing you have the best people out there doing it! Raysa is a blessing! She treats your house like her own.

ZUN films

Great cleaning, Maria is the best one

Skip Maria

Best service ever

Clare Abel

I have been using Cleaning Authority since it came to Greensboro. I have been pleased with the caliber of the cleaners as well as the products they bring with them for the cleaning. They are careful with my furniture and accessories. They try to accommodate my schedule. I find communication is the key in making sure the cleaners understand my needs. I have used other cleaning services and have found this one to be the best.

Chad Gimbert

Jodi and Sam do an awesome job cleaning our home! They have been coming to clean for over a year and they are always nice and polite and our house looks great when they leave! Thanks for being so dependable!

Cindy Keating

Katy and Becky did a great job this week!!

Jean Stafford

i am very pleased with my team 8 Emily and Kirsten they do a excellent JOB!!!!!!!!! I highly recommend them!!!!! VERY HAPPY WITH THEM!!!!!!

April Harris

Laquasha and Tara do such a great job!

Rafael Nunez Jr.

Team 10 - Jodi, Samantha and Raysa did a great job. Our home looked nice and clean. They have great attention to detail. Thank you

A Google User

Melissa is an awesome cleaner. She always attends to detail and cleans very thoroughly

Umesh Jayamohan

We have been using TCA for about three months now. The last cleaning done by Laquasha and Tara have been by far the best. Their attention to detail meant a really clean house. Keep it up!

peter Alexander

Jess and Tess did a great job. Really appreciate their efforts!

Rachel Arnold

We have had a great experience with The Cleaning Authority. The crews are friendly and professional and they do a very thorough job. Brittany and Asia are at my home most frequently and they are terrific! They both always have a smile and are genuinely warm and friendly. I'm always pleased with their work as well.

Merrill Miller

I am writing this review for Team 6 Raysa and Tia. They are the best of all the teams I have had over the years with this service. They come on time, work hard, and leave on time. They call me each time when they are on the way. They easily accommodate my particular quirks with respect to cleaning and exert special effort in areas I call to their attention. They are marvelous individuals with their own personal stories and very very funny. And, oh yes, they are also very smart.

Joyce Ann Starks

Ellen and Becky did a super job today! We're very pleased with this service.

John V

Very superficial cleaning even though the initial visits are supposed to be thorough. They didn't even address specific specific spots I pointed out for attention. Some surfaces were not even touched and the promised follow-up inspections never occurred. Overall a disappointing experience.

Gwen Dunlap

Tameka and Erin did a great job cleaning our home. Thank you! We've been using cleaning authority for a couple years, great service for a good price.

3 awesome Smice

Becky and Ellen did a great job cleaning our house today! :)

Amy Jing

I would highly recommend Jodi and Sam they are such a great team! I love walking in to a clean home! They always put a smile on my little one’s face when they arrange her toys in different cute ways :)

Dorothy Cook

These were new girls. They did a really good job. I liked both of them. They were very nice. Their names are Dorian and Roschetta.

Garland Granger

Tameka and Erin do a great job of not only cleaning our home but of being so kind in the process. We love having them work with us to keep our home as clean as possible since my wife has dust allergies.

Ray Korman

Your Team 6, Raysa and Tia did another great cleaning. On time, efficient, thorough, detailed, and always pleasant and cheerful. It is like having good friends come in and help with the house cleaning. Always send this team!

Michael Coble

Raysa Is Awesome with the Cleaning Authority. She goes the extra mile to make sure your house is clean. If U ever lose Raysa you will lose me as a customer. Michael Coble- Colfax, NC

Nicole Landry

Jodi & Sam do a FANTASTIC job cleaning my house!!

Carol Kelly

Karena and Allie do a fantastic job and they know how I want it. Thankyou

Robyn Hale

I am so pleased with my services and team at The Cleaning Authority in Greensboro! Most of all the personal touch offered by : Erin, Tameka, Alacia Highly recommend and thank these ladies for First Class service

Danielle Bowen

So far I have had Jess &Tess and Ellen & Casey clean our house and the job is outstanding every time! They are always on time and very professional. Hands down the best cleaning service in Greensboro!

Cathey Routh

Raysa and Tia are very efficient. They come into my home and never use their cell phones but get right to work. They work well together and give extra attention to my floors, bathrooms and kitchen. They are very professional and efficient. I would recommend them to anyone.