Reviews of Spotless, Inc (Cleaning Company)

Robert Quinn

I had an apartment move out, last minute emergency for my daughter who lives in Charlotte. After calling several cleaning services that couldn't accommodate our last minute request I found Spotless. Sheila was awesome to deal with. 4 ladies showed up exactly when she said they would; they methodically went through the entire apartment (that was in dire need of a cleaning) 4 hours later the place was immaculate. I just wish she had a branch in Wilmington NC where I live, I'm a Real Estate Broker; I deal with move outs and move ins all the time, I've never had the quality level of service as Spotless, LLC

Charlotte Smith

I have been using Spotless for about a year and I have been very pleased with their service. They do exactly what I want them to do at a reasonable price. They keep me informed of their schedule and call me directly if there is a change. Overall, I am very happy with them.

Robert Quinn

I had an apartment move out, last minute emergency for my daughter who lives in Charlotte. After calling several cleaning services that couldn't accommodate our last minute request I found Spotless. Sheila was awesome to deal with. 4 ladies showed up exactly when she said they would; they methodically went through the entire apartment (that was in dire need of a cleaning) 4 hours later the place was immaculate. I just wish she had a branch in Wilmington NC where I live, I'm a Real Estate Broker; I deal with move outs and move ins all the time, I've never had the quality level of service as Spotless, LLC

Charlotte Smith

I have been using Spotless for about a year and I have been very pleased with their service. They do exactly what I want them to do at a reasonable price. They keep me informed of their schedule and call me directly if there is a change. Overall, I am very happy with them.

Edith Szafranski

Shirley was prompt efficient friendly and communicative. I give her 5 stars and expect to have a long and productive relationship.

Mireille Seger

Spotless always does a great job! I used to employ a cleaning service and would never hear back from them, when they were coming, etc. Spotless is extremely communicative and mindful of customers' time. They let me know when they are on the way, and when they are finished. The cleaning is thorough and they are also good with pets!

Edith Szafranski

Shirley was prompt efficient friendly and communicative. I give her 5 stars and expect to have a long and productive relationship.

Mireille Seger

Spotless always does a great job! I used to employ a cleaning service and would never hear back from them, when they were coming, etc. Spotless is extremely communicative and mindful of customers' time. They let me know when they are on the way, and when they are finished. The cleaning is thorough and they are also good with pets!

Kelly Chicas

I use this cleaning service because they consistently do a good job unlike other services. They are pricey compared to others but I appreciate the consistency. Sheila is very prompt and courteous about getting back to me to schedule. Lucero recently came out and did a deep cleaning. She did a very nice job. She was prompt, thorough and efficient. She went above and beyond to make sure that I came home to a clean house.

Rose Phillips

They were on time and provided a good service. I would use them again.

Carolina Scotty

I used them a few times over the past couple of years, when my regular cleaning person was unable to come. She has retired now, and I have hired Spotless full time. I am very pleased with their service.

Amanda Beck

The actual cleaning was good. But that’s the only good thing about them The frustration leading up to the cleaning as well as interaction after was awful! We had them scheduled for a Tuesday, no one showed! My husband took the morning off to meet the lady and we never heard from them. I called and they laughed it off that “we had your phone number wrong” but didn’t email or try my husbands number. I was in a hurry to get the house clean as we were hosting an event on Sunday and had a busy week of work. They said they could come out on Saturday. I asked them to confirm the price ((thinking they would do something nice since they messed up)) and they ended up quoting us MORE than the original. After the cleaning we got an email saying it’s time to reschedule. We never did. Last week the cleaning lady just showed up! And they charged my credit card. Their organizational skills are awful and beyond frustrating!!!!

Laura Levy

Spotless was able to clean my house with only a days notice, and they did a fantastic job.

Margo McKenzie

The Spotless team was prompt, courteous and professional. We were in desperate need for a cleaning service because of an upcoming wedding and arriving family members. At a co-worker's suggestion, we requested service at the last minute, and Spotless found a way to work us into their tight schedule. They are hard workers! I was extremely pleased and would definitely use them again. Janet

Kelly Chicas

I use this cleaning service because they consistently do a good job unlike other services. They are pricey compared to others but I appreciate the consistency. Sheila is very prompt and courteous about getting back to me to schedule. Lucero recently came out and did a deep cleaning. She did a very nice job. She was prompt, thorough and efficient. She went above and beyond to make sure that I came home to a clean house.

Rose Phillips

They were on time and provided a good service. I would use them again.

Carolina Scotty

I used them a few times over the past couple of years, when my regular cleaning person was unable to come. She has retired now, and I have hired Spotless full time. I am very pleased with their service.

Amanda Beck

The actual cleaning was good. But that’s the only good thing about them The frustration leading up to the cleaning as well as interaction after was awful! We had them scheduled for a Tuesday, no one showed! My husband took the morning off to meet the lady and we never heard from them. I called and they laughed it off that “we had your phone number wrong” but didn’t email or try my husbands number. I was in a hurry to get the house clean as we were hosting an event on Sunday and had a busy week of work. They said they could come out on Saturday. I asked them to confirm the price ((thinking they would do something nice since they messed up)) and they ended up quoting us MORE than the original. After the cleaning we got an email saying it’s time to reschedule. We never did. Last week the cleaning lady just showed up! And they charged my credit card. Their organizational skills are awful and beyond frustrating!!!!

Laura Levy

Spotless was able to clean my house with only a days notice, and they did a fantastic job.

Margo McKenzie

The Spotless team was prompt, courteous and professional. We were in desperate need for a cleaning service because of an upcoming wedding and arriving family members. At a co-worker's suggestion, we requested service at the last minute, and Spotless found a way to work us into their tight schedule. They are hard workers! I was extremely pleased and would definitely use them again. Janet

Karen Miracle

Professional, courteous service! Very pleased with them and my regular cleaning person!

Sandy Sanders

We were very pleased with our first visit by Lucy!! The house looked great after she finished.

Ileana Rosenberg-Popovici

Deborah from Spotless is the housekeeper who cleans my house every four weeks. She is very professional, punctual and thorough. During the three hours she is at my house, she goes above and beyond her cleaning duties, being able to do more than what is expected from her. Also, Sheila. the business owner, gets out of her way to help her customers with problems they may have. She makes sure that the housekeepers are doing a good job. I am pleased with the cleaning service provided by Spotless.

Jeffrey Erickson

Would not recommend this business. Expectations were not properly set at all from the very beginning. Was quoted a price then ended up being charged $50 more in the end. Job was not completed in one day, no expectation of a second day was ever mentioned. After the job was completed, owner states that it never should have taken more than one day. Communication was poor throughout. No attempt to rectify the situation for an unhappy customer. Just happy that job is over and done. Will seek other cleaning services for any future needs.

Jane Myers

They do a very consistent and thorough job on both regular and detailed cleanings. We are very pleased.

Jennifer Kirkman

I am very happy with Spotless. They are professional and go above and beyond. Our cleaning person is always on time and does a fantastic job. She definitely makes my life so much easier and cleaner!

Karen Miracle

Professional, courteous service! Very pleased with them and my regular cleaning person!

Sandy Sanders

We were very pleased with our first visit by Lucy!! The house looked great after she finished.

Ileana Rosenberg-Popovici

Deborah from Spotless is the housekeeper who cleans my house every four weeks. She is very professional, punctual and thorough. During the three hours she is at my house, she goes above and beyond her cleaning duties, being able to do more than what is expected from her. Also, Sheila. the business owner, gets out of her way to help her customers with problems they may have. She makes sure that the housekeepers are doing a good job. I am pleased with the cleaning service provided by Spotless.

Jeffrey Erickson

Would not recommend this business. Expectations were not properly set at all from the very beginning. Was quoted a price then ended up being charged $50 more in the end. Job was not completed in one day, no expectation of a second day was ever mentioned. After the job was completed, owner states that it never should have taken more than one day. Communication was poor throughout. No attempt to rectify the situation for an unhappy customer. Just happy that job is over and done. Will seek other cleaning services for any future needs.

Jane Myers

They do a very consistent and thorough job on both regular and detailed cleanings. We are very pleased.

Jennifer Kirkman

I am very happy with Spotless. They are professional and go above and beyond. Our cleaning person is always on time and does a fantastic job. She definitely makes my life so much easier and cleaner!