Reviews of SERVPRO of Pickens County (Cleaning Company)

Brad Crowe

Servpro of Pickens County responded to my needs quickly and did a phenomenal job. They were able to remove some wine stains from my carpet that I never would have thought could have been cleaned. Thanks Servpro!

Cathy Parham

Servpro cleaned my area rug that has seen it's share of pets and people. Their professional cleaning and courteous staff can not be matched. I recommend them highly to anyone, especially pet parents!!!

Marianne Croft

Ben Wilson came by, right on time, and accessed our mold situation. Ben took pictures, said he would inspect any mold areas that we wanted to show him and gave A+++++++ advice. He took his time and made sure that he answered all of our questions before leaving. I can honestly say that Ben is the most professional, thorough and knowledgeable person that I have ever dealt with. Do not hesitate to call ServPro if you ever have the need! I will definitely be keeping his business card for future reference!

Jody Westhart

Only thing I disliked more than having a house fire was working with serve pro! Luckily being in construction I was able to keep them from destroying my home with lacquer. After taking 8 weeks to complete legitimately 2 weeks of work I received a 30 page bill which I went through line by line. With errors literally on every single page I was told the same thing by two people “it doesn’t matter what the bill says we did or didn’t do that’s the amount you owe.” No one ever wants to be in a situation where you have to use a remidiation company but if you do need one don’t choose this orginazation!

Shane Miller

I contacted Brad Crowe with ServPro and the customer service was nothing less than perfect. Not only did Brad do everything he told me he'd do during the time-frame he gave, the contractor, Brian Marchbanks, he sent out to perform the work was excellent. Brian called earlier in the week to confirm the appointment and arrived earlier than expected. He completed the work and answered all my questions. A+ service all-around!

Gene Rogero

Called and explained what we needed, was told someone would call me back to set up an appointment. 24 hours later, no call back. Called again to see when I could expect a call - was told they were very busy. Almost a week later, still no call back. Decided to use ServiceMaster - they came out the very day after I called. Never tell customers that you’re too busy!