Reviews of Merry Maids of Greater Columbia (Cleaning Company)

Phil Gregory

We have had the Merry Maids for several years and we are very pleased with their service. Courteous, efficient, and professional personnel.

John Townson

Thanks for always doing a great job. Our floors always look great (my pet peeve). Thanks for cleaning our refrigerator last month. That was the first time it was done in years (sorry). We love not having to worry about our home or if it will get cleaned. We always recommend you to our friends.

Kathy Lindsey

Mrs. Patty and Mrs. Angie are phenomenal! They cleaned my house as if it were their own. They are very pleasant and highly respectful. Their expertise and professionalism is a true representation of the quality of service this company provides.

Jane Kaufmann

Juanita, is always so friendly and, does a, good job. The man that calls me is so nice. The girls that came yesterday were great.

Thomas Wilds

It all started with the initial phone call. The person I spoke to was professional, courteous and eager to help. Tim, the owner, came out to provide my quote. He was helpful, on time, and gave me a fair price. The ladies that came were fantastic. Friendly, upbeat, and efficient. They did great work and my home looks so much better. I will use them again in the future.

Erica Carter

The ladies were quick, thorough and efficient.

Elizabeth Conatser

Great Service!

Zephod Beeblebrox

I have no idea why I was spammed with an email request to review a service I have never used. Having been so spammed, I never will use their service. I have no idea why I'm on their spam list and would be mightily happy if their little spam machine blew up and took out everybody in their spam office.

Ann Bowles

What a wonderful service! It makes our life so much more manageable. Thanks.

Cindy Robinson

Professional, polite, thorough, and timely!

Glenda Cronin

Great job too the girls ! Always appreciate there hard work!!

Stacyeg79 Stacy

Everything is great. My bathrooms and floors are clean and that’s what I was looking for.

Rachel Lucas

Overall, I'd rate them as "good". There was an obvious decline in effort as time passed. Initially they went above and beyond, but it eventually got to the point where they only seem to do the bare minimum. To be fair, I've had the same experience with other cleaning companies, and I am getting the service I paid for. The reason for the lower rating is specifically for the decline in the quality of work, instead of consistently exceptional service. There is also a bit of a language barrier with some of the cleaners. This does not affect my rating at all, but does make it difficult to communicate any specific requests.

Marilyn Bernstein

Thanks for cleaning porches. Looked Great!!

Miranda Holland

Bathroom was skipped, furniture was not wiped down, floors were not thoroughly cleaned.

audrey mattocks

The ladies on 9/23 did an excellent job per my instructions. However, last month, the ladies left dust on furniture and did not have a proper mop, so floor was not clean. I had to dust and mop after they left. I was not happy with their service on that visit. Please make sure your staff have the proper cleanup tools. I don't consider a medal stick and a cloth a mop.

Phil Gregory

We have had the Merry Maids for several years and we are very pleased with their service. Courteous, efficient, and professional personnel.

John Townson

Thanks for always doing a great job. Our floors always look great (my pet peeve). Thanks for cleaning our refrigerator last month. That was the first time it was done in years (sorry). We love not having to worry about our home or if it will get cleaned. We always recommend you to our friends.

Kathy Lindsey

Mrs. Patty and Mrs. Angie are phenomenal! They cleaned my house as if it were their own. They are very pleasant and highly respectful. Their expertise and professionalism is a true representation of the quality of service this company provides.

Jane Kaufmann

Juanita, is always so friendly and, does a, good job. The man that calls me is so nice. The girls that came yesterday were great.

Thomas Wilds

It all started with the initial phone call. The person I spoke to was professional, courteous and eager to help. Tim, the owner, came out to provide my quote. He was helpful, on time, and gave me a fair price. The ladies that came were fantastic. Friendly, upbeat, and efficient. They did great work and my home looks so much better. I will use them again in the future.

Erica Carter

The ladies were quick, thorough and efficient.

Elizabeth Conatser

Great Service!

Zephod Beeblebrox

I have no idea why I was spammed with an email request to review a service I have never used. Having been so spammed, I never will use their service. I have no idea why I'm on their spam list and would be mightily happy if their little spam machine blew up and took out everybody in their spam office.

Ann Bowles

What a wonderful service! It makes our life so much more manageable. Thanks.

Cindy Robinson

Professional, polite, thorough, and timely!

Glenda Cronin

Great job too the girls ! Always appreciate there hard work!!

Stacyeg79 Stacy

Everything is great. My bathrooms and floors are clean and that’s what I was looking for.

Rachel Lucas

Overall, I'd rate them as "good". There was an obvious decline in effort as time passed. Initially they went above and beyond, but it eventually got to the point where they only seem to do the bare minimum. To be fair, I've had the same experience with other cleaning companies, and I am getting the service I paid for. The reason for the lower rating is specifically for the decline in the quality of work, instead of consistently exceptional service. There is also a bit of a language barrier with some of the cleaners. This does not affect my rating at all, but does make it difficult to communicate any specific requests.

Marilyn Bernstein

Thanks for cleaning porches. Looked Great!!

Miranda Holland

Bathroom was skipped, furniture was not wiped down, floors were not thoroughly cleaned.

audrey mattocks

The ladies on 9/23 did an excellent job per my instructions. However, last month, the ladies left dust on furniture and did not have a proper mop, so floor was not clean. I had to dust and mop after they left. I was not happy with their service on that visit. Please make sure your staff have the proper cleanup tools. I don't consider a medal stick and a cloth a mop.

Anne Richardson

I love coming home to a clean house. The customer service is excellent. I love the Merry Maids!

Amber Temple

While cleaning my bathroom, one of the employees accidentally hit the water valve by the toilet. It broke and flooded my bathroom and bedroom. Upon returning home, the employee stated that she was cleaning around the the toilet to me and my neighbor. The plumber stated that the valve could not have broken unless someone hit it. The employee changed her story and told her employer that she was cleaning the sink and not the toilet, so their insurance denied the claim and left me with $10,000 worth of damage and repair costs. We know it was an accident, but to leave me with that mess and bill is the most unprofessional thing I've ever experienced. They clean well, but good luck if they break anything. They will NOT take responsibility and you will be left with the bill. STEER CLEAR.

Bill Webb

Housekeepers have been very trustworthy and respectful of my home. The service date reminder calls are especially helpful. Having an indoor-only cat, I love coming home to the fresh, clean scent following a Merry Maids cleaning!

Joseph Arevalos

Merry Maids is the best house cleaning company the ladies are very professional. I would highly recommend it to anyone who is selective about a clean house like my wife.

Julia Hook

I’m so happy to be back with Merry Maids! Melissa & Alba are wonderful. They are prompt, personable & extremely conscientious about their work. I love how the house looks after they’ve been here! Give them a raise!

Jennifer H

Have been using them for years and they are consistently good and professional.

Krista Payne

The staff was polite and friendly however the cleaning was subpar. I paid $200 for what was supposed to be a deep clean of a small 2 bedroom 2 bath home. They sent 2 women out for about an hour. They did a basic clean. Cabinets were not wiped down, window sills had dust, vacuuming in the bedroom was spotty, the bathroom sink still had toothpaste on it. Also, the cleaning supplies smelled like the fake cherry stuff they clean the chik-fil-aplaygrounds with. I have used many cleaning services and the work they did was not even close to a deep clean.

Metallik

As a single father of 2 teens, this has been a great investment!

Catherine Flynn

Incredible staff. All 3 were quick and efficient with a high work standard. House looks great!

jean griess

Thanks

Marilyn Reed Thomson

Our ladies are fabulous! They do a great job and do it with caring and compassion. My 95-year old father adores them, too!

Sean Gough

Reliable scheduling. Reliable service.

Amanda Joy

Life savers!!!! The only reason my house isn’t a pit right now because my life is so BUSY. They go above and beyond with everything they do. With such reasonable prices and exceptional service I wouldn’t dream of going with anyone else!!!

Allison Askins

The women who took on the daunting experience of cleaning my doghair-laden house were cheerful and efficient. They did a great job, even found the fuzz balls underneath my bedroom dresser. They cleaned the ceiling fans and the plantation shutters and the glass doors in our bathrooms were sparkling when they left. I wish they could come every week!

Allison Dean Love

We have used Merry Maids for years on and off and we are very happy with the service. They are well trained, professional and fast. (I only had trouble with a couple a long time ago once who did not realize I work from home and they were noisy while I was on the phone.)

Chris Ferguson

The ladies did a very good job. They washed the windows inside and washed all the blinds. They also vacuumed, mopped and dusted. It was all done very well.

Nancy Hoffman

Our service from Merry Maids started out great a couple of years ago but for some reason this year has been terrible. We had a regular cleaning in January and the first thing the ladies said was how clean the house looked so we guessed that’s why a lot of things were missed. Then we scheduled a deep cleaning for May which took them less than an hour to do. None of the ceiling fans, baseboards, window sills, etc. were done. We complained and they sent a new crew out. The new crew said the first one missed regular things that should have been done with just a basic cleaning. The new crew also missed almost everything. I made a list and they sent yet another crew. Same thing. I called Glenda and asked her to come out that afternoon so I could show her everything that was missed. She and I went through the list and the house and she agreed that everything should have been done. We had company coming that afternoon so we dropped it. I called Glenda a couple of weeks ago to see if they wanted to give it another shot for a basic cleaning and some of the items that were missed earlier. We requested the original crew of three we had two years ago and they said they would send them. Two of them showed up and were done in 45 minutes. Not one of the items on the list were done, rims of toilets were not scrubbed, kitchen counters and back splashes were not cleaned and I ran out of time to look for the rest. I even bought two hours of service last summer for a friend of ours to have her and her mother’s house cleaned after her mother passed away. We feel like they are having fun with us now. Sorry Merry Maids, no more chances. The Owners response appears to be "canned" so they are not too concerned with customer service. You have a great day too.

JIM HENSON

Very prompt. very professional.

Anne Richardson

I love coming home to a clean house. The customer service is excellent. I love the Merry Maids!

Amber Temple

While cleaning my bathroom, one of the employees accidentally hit the water valve by the toilet. It broke and flooded my bathroom and bedroom. Upon returning home, the employee stated that she was cleaning around the the toilet to me and my neighbor. The plumber stated that the valve could not have broken unless someone hit it. The employee changed her story and told her employer that she was cleaning the sink and not the toilet, so their insurance denied the claim and left me with $10,000 worth of damage and repair costs. We know it was an accident, but to leave me with that mess and bill is the most unprofessional thing I've ever experienced. They clean well, but good luck if they break anything. They will NOT take responsibility and you will be left with the bill. STEER CLEAR.

Bill Webb

Housekeepers have been very trustworthy and respectful of my home. The service date reminder calls are especially helpful. Having an indoor-only cat, I love coming home to the fresh, clean scent following a Merry Maids cleaning!

Joseph Arevalos

Merry Maids is the best house cleaning company the ladies are very professional. I would highly recommend it to anyone who is selective about a clean house like my wife.

Julia Hook

I’m so happy to be back with Merry Maids! Melissa & Alba are wonderful. They are prompt, personable & extremely conscientious about their work. I love how the house looks after they’ve been here! Give them a raise!

Jennifer H

Have been using them for years and they are consistently good and professional.

Krista Payne

The staff was polite and friendly however the cleaning was subpar. I paid $200 for what was supposed to be a deep clean of a small 2 bedroom 2 bath home. They sent 2 women out for about an hour. They did a basic clean. Cabinets were not wiped down, window sills had dust, vacuuming in the bedroom was spotty, the bathroom sink still had toothpaste on it. Also, the cleaning supplies smelled like the fake cherry stuff they clean the chik-fil-aplaygrounds with. I have used many cleaning services and the work they did was not even close to a deep clean.

Metallik

As a single father of 2 teens, this has been a great investment!

Catherine Flynn

Incredible staff. All 3 were quick and efficient with a high work standard. House looks great!

jean griess

Thanks

Marilyn Reed Thomson

Our ladies are fabulous! They do a great job and do it with caring and compassion. My 95-year old father adores them, too!

Amanda Joy

Life savers!!!! The only reason my house isn’t a pit right now because my life is so BUSY. They go above and beyond with everything they do. With such reasonable prices and exceptional service I wouldn’t dream of going with anyone else!!!

Allison Askins

The women who took on the daunting experience of cleaning my doghair-laden house were cheerful and efficient. They did a great job, even found the fuzz balls underneath my bedroom dresser. They cleaned the ceiling fans and the plantation shutters and the glass doors in our bathrooms were sparkling when they left. I wish they could come every week!

Allison Dean Love

We have used Merry Maids for years on and off and we are very happy with the service. They are well trained, professional and fast. (I only had trouble with a couple a long time ago once who did not realize I work from home and they were noisy while I was on the phone.)

Chris Ferguson

The ladies did a very good job. They washed the windows inside and washed all the blinds. They also vacuumed, mopped and dusted. It was all done very well.

Nancy Hoffman

Our service from Merry Maids started out great a couple of years ago but for some reason this year has been terrible. We had a regular cleaning in January and the first thing the ladies said was how clean the house looked so we guessed that’s why a lot of things were missed. Then we scheduled a deep cleaning for May which took them less than an hour to do. None of the ceiling fans, baseboards, window sills, etc. were done. We complained and they sent a new crew out. The new crew said the first one missed regular things that should have been done with just a basic cleaning. The new crew also missed almost everything. I made a list and they sent yet another crew. Same thing. I called Glenda and asked her to come out that afternoon so I could show her everything that was missed. She and I went through the list and the house and she agreed that everything should have been done. We had company coming that afternoon so we dropped it. I called Glenda a couple of weeks ago to see if they wanted to give it another shot for a basic cleaning and some of the items that were missed earlier. We requested the original crew of three we had two years ago and they said they would send them. Two of them showed up and were done in 45 minutes. Not one of the items on the list were done, rims of toilets were not scrubbed, kitchen counters and back splashes were not cleaned and I ran out of time to look for the rest. I even bought two hours of service last summer for a friend of ours to have her and her mother’s house cleaned after her mother passed away. We feel like they are having fun with us now. Sorry Merry Maids, no more chances. The Owners response appears to be "canned" so they are not too concerned with customer service. You have a great day too.

JIM HENSON

Very prompt. very professional.

Teresa Jeanmougin

Needed cleaners who would take the time to do a thorough cleaning every week due to illness in the home. Merry Maids came thru with a great team and we never have to worry what we’re going to come home to. Personable ladies who care about my home, my health, and look to enjoy what they’re doing. It’s so nice to come home to a clean, fresh smelling home each week.

michele moyer

Our Merry Maid Team was recently changed to Patty-Team Captain WOW!!! We didn't really know what we were missing out on with our weekly cleanings until Patty took over our cleaning detail in our home. Patty-the team captain usually works with various other Merry Maids and trains them. Patty arrives and begin immediately cleaning. She is organized and has a system of checks. Patty works as a true team to ensure that everything is done. In the past we had thought we were on a rotation of cleaning tasks and mentioned it to the MM office on several occasions. We were informed that the entire house was supposed to be cleaned each week. Well NOW, under Patty's lead everything is clean and fresh. Patty & her trainee work confidently and efficiently to ensure our home is clean top to bottom and in all the little nooks and corners. One outstanding thing I can mention is that they are never on the phone or taking multiple calls during our clean as was the case with the other Merry Maid teams that came to clean. Patty has never said anything derogatory about other Merry Maid teams or the employer, as other teams have said. She has never asked for tips or stated how much other customers will provide incentives. She has never asked for food or soda or as with our past teams. Patty just does her job and does it extremely well!!!! It is refreshing to see the pride that goes into her work and her accomplishments. Patty has amazing integrity and honesty. We have contacted the Merry Maid office to state that is Patty is not on our weekly rotation, we will not want service. Kudos to Patty on the best weekly cleans we have EVER had!!!!

Bob Johnson

Excellent owners and employees. They do a great job & if it's not right they will make it right.

Susan Hefner

The best service in the City. Merry Maids has helped me for quite a number of years. I've never been disappointed.

Dr. Lisa McManus

I wanted to thank our new cleaning crew- They are doing an Awesome job. Also, thanks to the management team (Kevin and Mike) for working with us. The house looks great.

Elanor Bornistrin

Ashley and Angie and Doran did a good job

Jim Gibson

Thorough cleaning and on time. They do blinds and fans. Highly recommend. 14 year customer.

Donna Taylor

i AM SORRY BUT A POSITIVE REVIEW IS FAR FROM WHAT THIS SERVICE DESERVES. WE SCHEDULED A FULL CLEANING OF A VACANT HOME IN LEXINGTON SO THE NEW OWNERS COULD HOME IN AND START UNPACKING. WOW WHAT A DISAPPOINTED. I AM REALLY NOT SURE WHAT THEY DID. i, BEING, MOTHER IN LAW, CAME IN A CLEANING KITCHEN SHELVING, THE CABINETS, BASEBOARDS, AND ABUT EVERY OTHER INCH OF THE KITCHEN, WHILE TH REST OF THE FAMILY CLEANED BASEBOARDS, WINDOW SILLS, SHELVING, AND SOOOOOO MUCH MORE BEFORE THESE KIDS COULD MOVE IN. INCREDIBLY DISAPPOINTING.

Katherine Scott

Excellent service & friendly employees

Kimberly Anderson

I’ve had my house cleaned for years, but this is the first time I used this service. I was not completely satisfied with the services I received. They did not move the pictures when dusting the tables. When cleaning the glass sofa table they did not use glass cleaner, the same spots are still there, when cleaning the bathroom counter tops they did not move the items off the counter top, but cleaned around them. They cleaned the refrigerator for an extra fee, but did not wipe the outside of the refrigerator or anything. When cleaning the kitchen floor they did not move anything either. Lastly, when they dusted the ceiling fan they did nothing to ensure the dust did not get all over the bedspread. Not satisfied at all and today is Friday and I’m having guests on Tuesday and a procedure on Monday that means I have to do the work myself.

Allison Foster

I’ve used them for years. Great teams, professional, and responsible!

Lori Harman

Merry Maids are simply amazing. We had 3 women come the first time to deep clean the house. They were all super nice, professional, organized and answered any questions or concerns. We have them coming biweekly as they are the most affordable and nice's, professional grip we have found. From the top of the company to the sweet ladies who come to take care of our home! We highly recommend them! Thanks! Lori Harman

Rennette Pee

Spectacular service! I will be using this company again.

Chip Atkinson

The ladies are in and out. Friendly, each week more so (in a good professional way) consistent and thorough. You earned my business by going above the call. While negotiating a new contract with Tim, that included coming more often and more area to clean, I made a comment about an area I would like to see cleaned in the future. Before I had signed the new contract and made an obligation, your staff cleaned the area I had mentioned to Tim. Customer service is key to me and who I hire. Price does play a part but your outstanding customer service and reasonable pricing would enable me to recommend your service.

Belle South

I recommend Merry Maids of West Columbia. They provide excellent service and friendly, reliable staff.

Kay Burgess

I have been a Merry Maids customer for 7 yrs with service twice a month. Overall I have rated this service a 4 only because no one is perfect every time. But, generally I am VERY pleased. The last time I requested a little more work time to be spent and I your ladies provided adequate time to get everything done that I needed. Thank you. I highly recommend this service.

Miller Time

Always prompt and professional. If there is a specific cleaning crew you prefer, Merry Maids will accommodate your request. No need to worry about cleaning supplies, they provide them as part of their cleaning services.

Anne Martin

Those 5 stars are for Patty. Previous housekeeper would be a 1 star. When we first began using Merry Maids many, many years ago, the service was excellent. Then about 4 years ago, the team captain began to have health problems and the service deteriorated. Finally she retired and the help was simply negligent. About 3 months ago I requested a new team and our house has never looked cleaner—they did a great job and we have been thrilled now with Patty. About a month ago, Kevin erroneously sent the unsatisfactory help back and nothing had changed—she was still inept. I was upset that she was sent and I want only Patty and her team to come from now on so I’ll have a meticulous housekeeper. After using Merry Maids for a very long time, we expect our house to be properly cleaned. Otherwise we will have to hire another firm.

Rosanne M.

Amber and Kathy are very thorough and fast. Not every team I have had has been this thorough. The crew is always on time. I recommend Merry Maids.

Kathy Milasnovich

I have Angie, Dee Dee and last time Sara joined them. I love these girls. I guess you have heard “laughter is the best medicine “!!! We laugh when they come in and we laugh as they leave. I can also hear laughter as they are working. Not only do they do a great job cleaning, but they do my soul good! I can also say I have had a great relationship on the phone with Mike and Kevin. They are very accommodating if you need to cancel or change your schedule for reasons like travel and/or sickness. Thanks Merry Maids. Love all of you❣️

Sophia Gutierrez

Thank you for all your help. We could not survive without you. They come every two weeks.

Sandi Teel

Maids always show up & they are thorough. I don't always get the same team & i'm okay with that.

Tim Vaughn

Kayla is wonderful!!! We have had other cleaners that just did not understand how we liked our house cleaned. From the first day she came in she talked to us and listened to what we wanted. She is the only person we want to clean our house ever.

Eric Williams

Who knew my baseboards were white, and that the caked-on soap in the shower could be removed without dynamite?

Robin Peeples

As always great job would not use anyone else

Sonya Stewart

love to come home to a clean and neat home. There are some things I'd do differently, but I don't have to do anything.

Teresa Jeanmougin

Needed cleaners who would take the time to do a thorough cleaning every week due to illness in the home. Merry Maids came thru with a great team and we never have to worry what we’re going to come home to. Personable ladies who care about my home, my health, and look to enjoy what they’re doing. It’s so nice to come home to a clean, fresh smelling home each week.

michele moyer

Our Merry Maid Team was recently changed to Patty-Team Captain WOW!!! We didn't really know what we were missing out on with our weekly cleanings until Patty took over our cleaning detail in our home. Patty-the team captain usually works with various other Merry Maids and trains them. Patty arrives and begin immediately cleaning. She is organized and has a system of checks. Patty works as a true team to ensure that everything is done. In the past we had thought we were on a rotation of cleaning tasks and mentioned it to the MM office on several occasions. We were informed that the entire house was supposed to be cleaned each week. Well NOW, under Patty's lead everything is clean and fresh. Patty & her trainee work confidently and efficiently to ensure our home is clean top to bottom and in all the little nooks and corners. One outstanding thing I can mention is that they are never on the phone or taking multiple calls during our clean as was the case with the other Merry Maid teams that came to clean. Patty has never said anything derogatory about other Merry Maid teams or the employer, as other teams have said. She has never asked for tips or stated how much other customers will provide incentives. She has never asked for food or soda or as with our past teams. Patty just does her job and does it extremely well!!!! It is refreshing to see the pride that goes into her work and her accomplishments. Patty has amazing integrity and honesty. We have contacted the Merry Maid office to state that is Patty is not on our weekly rotation, we will not want service. Kudos to Patty on the best weekly cleans we have EVER had!!!!

Bob Johnson

Excellent owners and employees. They do a great job & if it's not right they will make it right.

Susan Hefner

The best service in the City. Merry Maids has helped me for quite a number of years. I've never been disappointed.

Dr. Lisa McManus

I wanted to thank our new cleaning crew- They are doing an Awesome job. Also, thanks to the management team (Kevin and Mike) for working with us. The house looks great.

Elanor Bornistrin

Ashley and Angie and Doran did a good job

Christopher DeRosa

We have had problems getting the maids to show up, I believe this is an administrative issue. However, on our last visit, Ashley and Iva cleaned and organized our break room very nicely. We would like them to perform these services again!

Jim Gibson

Thorough cleaning and on time. They do blinds and fans. Highly recommend. 14 year customer.

Donna Taylor

i AM SORRY BUT A POSITIVE REVIEW IS FAR FROM WHAT THIS SERVICE DESERVES. WE SCHEDULED A FULL CLEANING OF A VACANT HOME IN LEXINGTON SO THE NEW OWNERS COULD HOME IN AND START UNPACKING. WOW WHAT A DISAPPOINTED. I AM REALLY NOT SURE WHAT THEY DID. i, BEING, MOTHER IN LAW, CAME IN A CLEANING KITCHEN SHELVING, THE CABINETS, BASEBOARDS, AND ABUT EVERY OTHER INCH OF THE KITCHEN, WHILE TH REST OF THE FAMILY CLEANED BASEBOARDS, WINDOW SILLS, SHELVING, AND SOOOOOO MUCH MORE BEFORE THESE KIDS COULD MOVE IN. INCREDIBLY DISAPPOINTING.

Katherine Scott

Excellent service & friendly employees

Kimberly Anderson

I’ve had my house cleaned for years, but this is the first time I used this service. I was not completely satisfied with the services I received. They did not move the pictures when dusting the tables. When cleaning the glass sofa table they did not use glass cleaner, the same spots are still there, when cleaning the bathroom counter tops they did not move the items off the counter top, but cleaned around them. They cleaned the refrigerator for an extra fee, but did not wipe the outside of the refrigerator or anything. When cleaning the kitchen floor they did not move anything either. Lastly, when they dusted the ceiling fan they did nothing to ensure the dust did not get all over the bedspread. Not satisfied at all and today is Friday and I’m having guests on Tuesday and a procedure on Monday that means I have to do the work myself.

Allison Foster

I’ve used them for years. Great teams, professional, and responsible!

Lori Harman

Merry Maids are simply amazing. We had 3 women come the first time to deep clean the house. They were all super nice, professional, organized and answered any questions or concerns. We have them coming biweekly as they are the most affordable and nice's, professional grip we have found. From the top of the company to the sweet ladies who come to take care of our home! We highly recommend them! Thanks! Lori Harman

Rennette Pee

Spectacular service! I will be using this company again.

Chip Atkinson

The ladies are in and out. Friendly, each week more so (in a good professional way) consistent and thorough. You earned my business by going above the call. While negotiating a new contract with Tim, that included coming more often and more area to clean, I made a comment about an area I would like to see cleaned in the future. Before I had signed the new contract and made an obligation, your staff cleaned the area I had mentioned to Tim. Customer service is key to me and who I hire. Price does play a part but your outstanding customer service and reasonable pricing would enable me to recommend your service.

Belle South

I recommend Merry Maids of West Columbia. They provide excellent service and friendly, reliable staff.

Miller Time

Always prompt and professional. If there is a specific cleaning crew you prefer, Merry Maids will accommodate your request. No need to worry about cleaning supplies, they provide them as part of their cleaning services.

Anne Martin

Those 5 stars are for Patty. Previous housekeeper would be a 1 star. When we first began using Merry Maids many, many years ago, the service was excellent. Then about 4 years ago, the team captain began to have health problems and the service deteriorated. Finally she retired and the help was simply negligent. About 3 months ago I requested a new team and our house has never looked cleaner—they did a great job and we have been thrilled now with Patty. About a month ago, Kevin erroneously sent the unsatisfactory help back and nothing had changed—she was still inept. I was upset that she was sent and I want only Patty and her team to come from now on so I’ll have a meticulous housekeeper. After using Merry Maids for a very long time, we expect our house to be properly cleaned. Otherwise we will have to hire another firm.

Rosanne M.

Amber and Kathy are very thorough and fast. Not every team I have had has been this thorough. The crew is always on time. I recommend Merry Maids.

Kathy Milasnovich

I have Angie, Dee Dee and last time Sara joined them. I love these girls. I guess you have heard “laughter is the best medicine “!!! We laugh when they come in and we laugh as they leave. I can also hear laughter as they are working. Not only do they do a great job cleaning, but they do my soul good! I can also say I have had a great relationship on the phone with Mike and Kevin. They are very accommodating if you need to cancel or change your schedule for reasons like travel and/or sickness. Thanks Merry Maids. Love all of you❣️

Sophia Gutierrez

Thank you for all your help. We could not survive without you. They come every two weeks.

Sandi Teel

Maids always show up & they are thorough. I don't always get the same team & i'm okay with that.

Tim Vaughn

Kayla is wonderful!!! We have had other cleaners that just did not understand how we liked our house cleaned. From the first day she came in she talked to us and listened to what we wanted. She is the only person we want to clean our house ever.

Eric Williams

Who knew my baseboards were white, and that the caked-on soap in the shower could be removed without dynamite?

Robin Peeples

As always great job would not use anyone else

Rose Taylor

3 people came in and did not accomplish what we agreed on, I had done alot of the things I wan't them to do before they came in, the supervisor took offense to my critisism.The miirrors were not cleaned nor pictures going down stair case. I paid 160.00 for 2 hours of cleaning with a ream of 3 will not use services again.

Lynne Trevett

This company is reliable and through. They are also dependable.

Zulaikha Sims

The Ladies consistently do a good job and are very fast, which allows me to continue on with my day! I really appreciate the service you provide.

Anthony lunn

The ladies did a good job! Thank you!

michael frisina

What a great team! We appreciate your great service.

Lisa Hammond

Reliable service, flexible scheduling. Have used Merry Maids now for over two years and would definitely recommend.

Lisa McManus

We have been using Merry Maids for several years and they always do a great job. They are very dependable and the house looks great. One less thing we have to worry about- Thanks Merry Maids. We love our crew.

Sandra Harrell

I cannot begin to tell you to the “miracle” workers, Kayla and Angie at Merry Maids are. Due to illness and child going off to college, the upstairs desperately needed help. I should have known that it was going to be a pleasant experience based on my initial introduction to Merry Maid. On my initial appointment, Timothy came out and assessed the rooms. He was courteous, punctual and pleasant. He examined everything in detail and answered all my questions. There were no hidden fees when he wrote the invoice. Kayla and Angie were very friendly, punctual, polite and hard workers. I can honestly say, I didn’t feel like I had strangers in my home. Right before they were finished, their supervisor came to see how everything was going. That spoke volumes to the professionalism and integrity of Merry Maid. My only regret, I didn’t take before and after pictures. I usual don’t write surveys, but how could I not. I highly recommend Merry Maid for all your needs. Sandra, Columbia SC

Diana Raymond

Thank you Merry Maids!

Terri Leszczyszyn

2 Ladies came and were efficient with their time, brought their own stuff to use, put dirty stuff up, took out any trash, were pleasant and worked with my physical limitations.

Donna Kirkland

I am very satisfied with the service that I have received from Merry Maids! They are extremely trustworthy, dependable and very courteous and professional! I highly recommend them to everyone!! Owner Tim Griess is very much involved in the service you receive! I promise you will have the cleanest home in your neighborhood!! They are the BEST!

Emma Scott

They did a great job!!! Bathrooms are spotless and rooms are super clean. They even found our son's hampster that escaped to our daughter'a room! Amazing people!!!!

James Snell

I've used this Merry Maids office to clean at several houses over the years. The have always done an excellent job and have been on time. The management and scheduling staff has also been great to work with. I'd highly recommend.

Ron Jones

I truly appreciated the quick response to my need of immediate last minute service. And how the Merry Maid Rep showed up earlier than expected. With a warm friendly smile and conversation. She displayed professionalism throughout the process. Wanting to ensure I was pleased with the service. She even asked if there was anything more I felt needed cleaning. All in All, I was quite pleased with the whole process. Went over and beyond my expectations.

Gwendolyn Conner

Great company

Linda Brochin

Absolutely loved Angie and Jenn!!!!!

Judy Lowe

Very friendly cleaners and very effective.

Donald Tudor

Very satisfied.

Penny Meekins

"I appreciate they pay attention to the details. I love they return surface items back where they belong. They listen to any adjustments I ask for in their process. Always cheerful, respectful, and thorough. After searching for over 15 years, I've finally found a team that cleans my house the way I do. Thanks!"

sherry abernethy

The crew are very nice and very efficient. I’m very happy with the service

AARON HUSKEY

Thanks

Reese Salley

great job!

Yvonne Creekmore

I love my Merry Maids! They made sure my house was clean from top to bottom even including the tops of my cabinets. The girls were professional and came when they said they would come. We even received a follow up call to make sure everything was great. I’d give them 10 stars if I could! Thanks Tim and Kevin!

Patti Brooks

I scheduled a one time deep clean and a gentleman came out to do an estimate. He told me it would take about 2 1/2 hours and cost $250. It took a couple of weeks to get an appointment and the team arrived about 20 minutes after the appointment time. Not a big deal. I stayed in to finish some work and moved out of the way as the team met in middle to do the living room and kitchen. The team left very quietly and didn't ask me to check anything before they left. I did look at everything and based on the actual work, I would give 4 stars. A few things were missed . . . louvered closet doors and a dusty lampshade. What concerns me is it took just under 1 hour for 2 people to "deep" clean a 2 bedroom home. I don't know if this is the normal speed for this team or if they were more efficient because I was present. What if I had left and come back 2 hours later; would I be paying for people to do nothing for an hour? The 3 stars is for the price and misrepresentation of a "deep" clean. Other than that, everyone was very nice and professional.

Rose Taylor

3 people came in and did not accomplish what we agreed on, I had done alot of the things I wan't them to do before they came in, the supervisor took offense to my critisism.The miirrors were not cleaned nor pictures going down stair case. I paid 160.00 for 2 hours of cleaning with a ream of 3 will not use services again.

Zulaikha Sims

The Ladies consistently do a good job and are very fast, which allows me to continue on with my day! I really appreciate the service you provide.

Anthony lunn

The ladies did a good job! Thank you!

michael frisina

What a great team! We appreciate your great service.

Lisa Hammond

Reliable service, flexible scheduling. Have used Merry Maids now for over two years and would definitely recommend.

Lisa McManus

We have been using Merry Maids for several years and they always do a great job. They are very dependable and the house looks great. One less thing we have to worry about- Thanks Merry Maids. We love our crew.

Sandra H

I cannot begin to tell you to the “miracle” workers, Kayla and Angie at Merry Maids are. Due to illness and child going off to college, the upstairs desperately needed help. I should have known that it was going to be a pleasant experience based on my initial introduction to Merry Maid. On my initial appointment, Timothy came out and assessed the rooms. He was courteous, punctual and pleasant. He examined everything in detail and answered all my questions. There were no hidden fees when he wrote the invoice. Kayla and Angie were very friendly, punctual, polite and hard workers. I can honestly say, I didn’t feel like I had strangers in my home. Right before they were finished, their supervisor came to see how everything was going. That spoke volumes to the professionalism and integrity of Merry Maid. My only regret, I didn’t take before and after pictures. I usual don’t write surveys, but how could I not. I highly recommend Merry Maid for all your needs. Sandra, Columbia SC

Diana Raymond

Thank you Merry Maids!

Terri Leszczyszyn

2 Ladies came and were efficient with their time, brought their own stuff to use, put dirty stuff up, took out any trash, were pleasant and worked with my physical limitations.

Donna Kirkland

I am very satisfied with the service that I have received from Merry Maids! They are extremely trustworthy, dependable and very courteous and professional! I highly recommend them to everyone!! Owner Tim Griess is very much involved in the service you receive! I promise you will have the cleanest home in your neighborhood!! They are the BEST!

taitiana hough

Polite. Professional

Emma Scott

They did a great job!!! Bathrooms are spotless and rooms are super clean. They even found our son's hampster that escaped to our daughter'a room! Amazing people!!!!

James Snell

I've used this Merry Maids office to clean at several houses over the years. The have always done an excellent job and have been on time. The management and scheduling staff has also been great to work with. I'd highly recommend.

Gesile White

The same three ladies have been cleaning my house for about 6 months and I absolutely love how quick and efficient they are at doing my service. They are polite and professional! Thanks

Ron Jones

I truly appreciated the quick response to my need of immediate last minute service. And how the Merry Maid Rep showed up earlier than expected. With a warm friendly smile and conversation. She displayed professionalism throughout the process. Wanting to ensure I was pleased with the service. She even asked if there was anything more I felt needed cleaning. All in All, I was quite pleased with the whole process. Went over and beyond my expectations.

Gwendolyn Conner

Great company

Linda Brochin

Absolutely loved Angie and Jenn!!!!!

Judy Lowe

Very friendly cleaners and very effective.

Donald Tudor

Very satisfied.

Rosemary Carmean

The girls forgot to do one of the tasks that my husband asked them to do each time they clean

Candace Gunning

Prompt and friendly customer service from consultation to follow up. The initial cleaning appointment was very important to me. Both Lacy and Deloris were courteous and worked around me and my pets. The house smelled fresh and not a speck of dust remained. My hardwoods sparkled. I was so grateful! Today I had my first routine cleaning. Ashley and Regina asked me what my preferences were, resolved my prior concern with the use of my household vacuum cleaner and walked me around the house for a final inspection to ensure I was happy and that all my expectations were met. I must say they were exceeded! Kudos to all the ladies for all their hard work! I highly recommend this company!

Penny Meekins

"I appreciate they pay attention to the details. I love they return surface items back where they belong. They listen to any adjustments I ask for in their process. Always cheerful, respectful, and thorough. After searching for over 15 years, I've finally found a team that cleans my house the way I do. Thanks!"

sherry abernethy

The crew are very nice and very efficient. I’m very happy with the service

Rhonda Metz

Love coming home to a clean, fresh smelling home. Thank you!

AARON HUSKEY

Thanks

Reese Salley

great job!

Yvonne Creekmore

I love my Merry Maids! They made sure my house was clean from top to bottom even including the tops of my cabinets. The girls were professional and came when they said they would come. We even received a follow up call to make sure everything was great. I’d give them 10 stars if I could! Thanks Tim and Kevin!

Patti Brooks

I scheduled a one time deep clean and a gentleman came out to do an estimate. He told me it would take about 2 1/2 hours and cost $250. It took a couple of weeks to get an appointment and the team arrived about 20 minutes after the appointment time. Not a big deal. I stayed in to finish some work and moved out of the way as the team met in middle to do the living room and kitchen. The team left very quietly and didn't ask me to check anything before they left. I did look at everything and based on the actual work, I would give 4 stars. A few things were missed . . . louvered closet doors and a dusty lampshade. What concerns me is it took just under 1 hour for 2 people to "deep" clean a 2 bedroom home. I don't know if this is the normal speed for this team or if they were more efficient because I was present. What if I had left and come back 2 hours later; would I be paying for people to do nothing for an hour? The 3 stars is for the price and misrepresentation of a "deep" clean. Other than that, everyone was very nice and professional.