Reviews of Longmans Duct Cleaning and Chimney Sweeping (Cleaning Company)

sherry glaab

I was convinced after speaking with Mr. Longman that this company would do the best job cleaning our ducts. We had a severe problem that was causing my family allergic reactions due to fungi in our ducts / coming out into our living areas. My son was having to take benadryl to sleep at night. Mr Longman told me the job would take two days and scheduled us for about two weeks out. When the date came, I took the first day off and no one showed up. I called the company and was told there was a scheduling issue and that the crew would be at our home the next morning at 7:30 am. My husband took the day off of work the second day and still no one showed up. At this point we used two days of vacation time from work and over an additional two weeks living with the fungi in our ducts. I called again and was told that Mr. Longman hadn't checked the schedule when he gave me our dates. The best Longman's could offer was to re-schedule us over three weeks later for duct cleaning. They obviously have plenty of customers, since they couldn't schedule my service, but my experience was abysmal. It isn't rocket science to call a customer if you can't show up for scheduled service (or even to explain there was a scheduling issue), but to promise to come the next day and still not show up is insulting. Both my husband and I wasted vacation days for nothing. We had to schedule service with another company who actually showed up when they promised. Very disappointed with Longman's.

Erik Reynolds

Just had our system and ducts cleaned from Mr. Longman's team. They showed up on time, Hunter one of the service men went through the entire procedure, provided details and answered all my questions. Both men on the crew were friendly and knowledgeable and got the work done perfectly. My wife and I both noticed a difference in the air quality throughout the home and reduced noise with our system. We plan to use this service regularly and would recommend to friends and family. Thank you guys

Jessica Nowak

They cleaned our ducts last week. Not only are our ducts clean, the air blows quieter as well.

Kathy Mayer

Called a couple times with questions and answers were given patiently. Crew arrived on time today. Worked hard, very polite, cleaned up reasonably. Amazed at the dirt taken out of the ducts, etc! Would highly recommend. Thanks Bill, Ryan, Shannon, and Ricky.

Cooper Hoover

Nothing but good things to say about the company and the owner. Easy to work with and very trustworthy.

Steve Ronan

When I first called to schedule, I was already impressed. Meredith was very friendly, helpful, and knowledgeable. The crew that cleaned my HVAC system were amazing (I wish I remembered their names). I can already tell a difference in the air quality of my home. I would highly recommend Longman's to anyone.

Salley Elliott

I contacted Longman's for a chimney and firebox inspection and was pleased when I was advised that the inspection was premature at this point and might not be needed at all depending on the results of a general home inspection.

Audrey Ellis

We had a stopped up dryer vent- dryer stopped heating. The guys that came out were wonderful!! They worked to remove lint from the vent line....even found wet lint only to find out it was NOT vented to the outside but stopped short of going out the exterior wall. Gave us the name of someone to come out and cut the hole and put on the vent cover!! They were very professional. Worked hard to get the job done.....even cleaned up and hooked dryer back up. Many, many thanks for helping us out!! GREAT JOB!!

john Parrott

It may are a week or two to get on their schedule for routine cleaning but I found them to be very professional.

Angie Day

Bill and his team were a pleasure to work with from the initial inquiry. Bill was able to give me a quote over the phone and walk me through the process while scheduling the service within a week. Shannon & Frank arrived promptly in the morning, and I was so impressed by their professionalism, knowledge, and how courteous they were. I was greatly appreciative of them explaining everything in detail as this was the first time for us to have our air duct system and dryer vent cleaned. I can't say enough good things about the experience. I will definitely be using Longman's services in the future, and would highly recommend them!

WHF,Jr. WHF,Jr.

Welllllll... The crew of Hunter and his side kick ( can't remember his name? ) were pretty awesome fellas and VERY Professional. I pray their service makes a BIG differnc in my debilitating respiratory problems. .