Reviews of System4 of Southern New England (Cleaning Company)

Steve Hearne

We've been using Systme 4s Cleaning Services for the last year and a half. The work they 've done has been outstanding. We haven't had one bad experience. The pricing model is more than fair and the quaility of thier work has exceeded our expectations.

Christopher Buco

Had two buildings serviced by this company. The cleaning was not so bad as long as the certain cleaner came out but as soon as he put one of his workers out to clean the buildings it was terrible. The SUPERVISOR ANN was terrible. First off they expect to get paid upfront before the service takes place. Conveniently if there is an issue good luck to see the money and you hope to get a credit applied to a future invoice. If they didn’t receive a check in THEIR time frame they would just not show up and NOT call to let you know. So you found out Monday morning which is unprofessional. The sales man negotiated the terms to give us net 30 days to get the sale and because they are outside the normal company terms (paying the month upfront) we were penalized and ANN continually brought it up and guilted us by telling us the cleaner doesn’t get paid until we pay our invoice and they have bills to be paid. IMAGINE!!! SO UNPROFESSIONAL! That is not my problem and they should as a company make a change if they decided to change THEIR terms to get the account. So we explained many times that the sales man and MANAGEMENT should of never agreed to the net 30 if it would be a continual problem but it fell on deaf ears. Ann was very UNPROFESSIONAL from the get go and we have never been happier since we left this company. It should NOT be a project to have a weekly service fulfilled. They have the cleaners backed into a corner once they sign up with them and it’s a ONE WAY STREET AT THIS SYSTEM ONE OUT OF WEST WARWICK! Stay away AS THE CUSTOMER IS DEFINITELY NOT NUMBER 1!!! Find a direct cleaner so you do not have to deal with something like this!