Reviews of Dick's Vacuum Service, Inc. (Cleaning Company)

Esther Cramer

STAY AWAY! The company is named correctly. I called to schedule a cleaning - our home just went through a remodel. As I didn't receive a quote on the phone I assumed I would receive a quote when they arrived at my house. I was distracted when they arrived and they performed the service and then they said they would send me a bill. I did not ask the price but assumed that it must have been $500 or less as I did not receive a proposal or quote to sign beforehand stating the price. I received the bill for $836 in the mail. I spoke to the owner and simply suggested that FOR FUTURE REFERENCE they should provide quotes or estimates prior to service as this was way more than we had anticipated and we probably would not have agreed to the service had we known the cost. He flew off the handle and said he has never had anyone complain in the 100 years he's been in business, that he can't keep track of all the quotes he verbally provides, and that it is ridiculous for someone not to ask the price prior to service. I agree, I feel stupid for not asking the price prior to service and on the phone when the service was scheduled. I assumed that they needed to actually see my house to provide a quote and I also assumed they would provide a price prior to service if it was an amount so high - every contractor I have dealt with provides a quote and makes you sign it prior to service if the amount is above $500. We had multiple contractors in our house with this remodel and none of them were as unprofessional or conducted their business as poorly as this company.

Jeff White

Dave handled everything very professionally. His crew was efficient and clean. I would and do recommend them to all my friends and clients. Thanks guys !

Jadea Sommer

I was very pleased with the customer service, efficiency and professionalism of this company. My home NEEDED a good cleaning and I am very happy I called them! I would recommend to anyone!

Megan Zander

Took care of our fireplaces and did a great job!

justin miller

These guys are great. I've used them several times over the last 10 years and they are truly professional and highly knowledgeable.

Kimberly Cooper

NEVER AGAIN! I have never been treated so terribly for NO reason. I have used Dick's in the passed with no issue, the service techs themselves are great, the owner on the other hand is the rudest, mentally unstable, angry little man I have ever had the displeasure of speaking to. I simply called asking when I could set up my chimney sweep appointment (have been leaving messages for weeks) also had a LIHEAP referral which menasmenas the company is to contact me to set up the appointment. The owner literally blew up over I'm not even sure what, yelling over the phone about how he was 6 week's behind and he doesn't need to come out for "people" like me. I was so taken aback, I didn't even know what to say as I had NO idea where this was coming from. The call was SIMPLY to set up an appointment! We have used them in the past with no issues but never again would I call not recommend them to anyone! I can't even began to imagine if there was an actual issue with services or billing. Do yourself a favor and go to ANYONE other than DICKS!

adam peyer

They were recommended from a friend who did a remodel, they were good to him and good to me.