Reviews of Jan-Pro of the Western Carolinas (Cleaning Company)

Glen

Jan-Pro-The Western Carolinas has done us very well. I have found them to be very thorough in their work. I really appreciate that management periodically stopping by to check on us and to see for themselves the work that is being done. Anytime there have been concerns they we addressed immediately. Dependable, thorough, courteous, consistent. Thanks Jan-Pro-The Western Carolinas for providing a service that you don't have to wonder where it got done right or not. I recommend Jan-Pro-The Western Carolinas to my friends and business partners.

Evan Hill

Everything about the Jan-Pro way of doing things has been exceptional. From providing their own supplies to an excellent system of quality assurance, the value our church has received since switching to Jan-Pro 18 months ago has been enormous. The team that services our buildings is timely, efficient, and thorough in their cleaning. If there are any issues, they call and let me know immediately (even if it is not a housekeeping issue they have noticed!!). When we have those times that we need to shift when they come, they are more than gracious with their flexibility in serving our needs. Great company!

Shazib Hassan

Being a small business owner in a small community can only be better, when you have a big brand behind you, supporting you. Robert and his team truly inspire people to maintain that mom-and-pop relationship and add that consistent professional model of how to be a top-notch cleaning company.

Lacey Anderson

Darnell has been helping us with our cleaning needs for several years now and is very responsive and attentive to the needs of our church. We truly count on him to keep our part of the facility "shining". Thank you Darnell!

Jessica Carson

JAN-PRO is a company that cares about creating opportunities for people, providing support, and delivering exceptional service. Great organization!

Theresa Douberly

The floors look great! Thank you for both the carpet cleaning as well as the stripping/waxing on the hard surface flooring! A job well done!

Doug Lloyd

Very professional friendly service, I would recommend them to any small business like ours.

Tamara Adell

I have owned a janitorial service in the past and cleaned many medical offices in the area. When I saw that Jan Pro's equipment was the same that we had used, I was very impressed. I also appreciate that they use "Green" products so patients allergies are not stimulated. We immediately saw a difference in our office the first night they cleaned. I really like the log book for communication and I always get a response. I was also impressed by the pricing of their paper products. I am thrilled that we made the switch!

Donna Mills

Frankie does a very good job. He is very through and professional. You can tell he takes pride in his work.

Stacey Messinger

Great communication with everyone at Jan-Pro, very satisfied with the service!

Adem Dokmeci

Their floor cleaning machine was broken for 5 months and they did not bother to fix it. The floor was not taken take properly. We mentioned this many times amd ended the contract with them in June 2015. The company is now asking for July and August fee even though they did not send any crew. Our verbal notification was not enough obviously. They keep promising and you know what happens after that. Just stay away.

Patti Waters

Consistent work, mindful of clients and customer service savy.

Janet Ball

Jan Pro does a great job cleaning for our business, and Ball's Machine & Manufacturing is a challenge to clean! Jan-Pro's team is committed to excellence from the top down. They have a great system for open communication, which ultimately leads to customer satisfaction. They are true professionals, and provide a service we would not want to do without. Thanks Jan-Pro!

Jennifer Ruiz

I had the wonderful pleasure of working with Tammy during training, she represents JAN-PRO very well! Cant wait to be able to work with her again.

Sarah Wright

JAN-PRO provides a community of support and encouragement. It was a pleasure talking with Tammy and the rest of their team!

Angela Roberts

My company has been using Jan-Pro for several years. Any time we have had an issue (and that hasn't happened but a few times), they are always quick to come right out and correct the problem. They are very good at following specific cleaning requests. We have been satisfied with their services! Angela Roberts The Reynolds Company

Don Massingill

Friendly staff and decent price for services

Richard Falconer

Have used Jan Pro for 4 years and they've never failed us. Immediately responsive; great customer service; positive attitude starts with their field management personnel.

Luann Street

Jan-Pro has been a phenomenal find in our search for a cleaning service for our medical practice. We so appreciate their attention to detail and follow up. Their prices are great too! Highly recommend them to anyone. The 'green' aspect is an added bonus to a great team! Thanks Jan-Pro!

Donna Martin

Excellent customer service. Punctual and friendly

Kenneth Baxter

Jan-Pro service has my church as a client, we terminated our last company to sign up with Jan-Pro. On the first meeting to discuss what we needed and what Jan-Pro could do for us to make sure this experience will be far better than any others and gave us contact numbers to call with out problems. We even fill out an evaluation weekly to handle any problems that may arise and take of them before they can be large ones. The supervisor calls me regularly just to make sure we are satisfied, the supervisor on the job site text me every other week to make sure we are happy with their work. I love the promptness that minor problems or misunderstanding are handled quickly. My church is very satisfied with the work they do.

Beth Daughtry

As a church, we often have events scheduled at the last minute. JanPro has been extremely flexible and accommodating at those times. Their cleaning service is very responsive to special requests and needs. Many thanks for remaining committed to customer service in an age that tends toward the valuation of quantity over quality.

David Burkhead

The crew always does an excellent job. They are here on time and always make sure that I am aware of any issues.

Lisa Smith

Dependable and friendly!

Leslie Brazil

Friendly and respectful employees. Do a great job cleaning our office. Would recommend them to other companies for their cleaning needs. They rate a 9 out of 10 in my opinion.

Pam Grubbs

We have used this company for years to clean our office and have been very satisfied. Always on time and courteous, great job cleaning in an efficient manner.

Jeanne Warner Calendars

We have used Jan-Pro to clean our law firm offices weekly for several years and are very satisfied with their service. The service is very reliable and the technicians who do our cleaning are conscientious. There is a good communication system even though our cleaning is done when our offices are not occupied. There are regular supervisory visits. We have never had a problem with security. Making arrangements for special added work is easy. It is great that Jan-Pro supplies its own equipment and products; we only have to supply our consumable paper products and hand soap. Our office is not easy to clean because of paper clutter on the floor and the technicians are careful not to disturb it. The Jan-Pro prices are very reasonable. I would highly recommend Jan-Pro.

Tammy Hood

Very personable and reliable. Lionel has been our provider of service for years and does a great job! We appreciate him so much!

Redeemer PCA

Friendly staff, thorough cleaning, quick but efficient. Terri and his crew are doing a great job for us! Thank you.

Paul E. Johnson

I pastor a church in Greenville and we have contracted with Jan-Pro to clean our church. Their employees are prompt and do an excellent job. We look forward to a long working relationship with Jan-Pro.

Cheri Mosley

Always very responsive to our requests. Goes above and beyond. Would not hesitate to recommend.