Reviews of JAN-PRO Cleaning Systems of Raleigh (Cleaning Company)

Mike loturco

Stay far away from this company. They did a horrible job cleaning our office and when I tried to fire them they tried to sue us. Just an all around bad experience. They are very shady individuals.

Egidia Navarro

Aside from my financial stability I have nothing but good and positive feedback, Sean and his team are great!! April is the Best !!!!!!

Stephanie Smith

Jan Pro is doing a great job for us in the three locations that they are cleaning. If we do run into a problem, they respond very quickly. Good communication!

Tammy Shaw

Sarah Wright is an amazing asset to the Raleigh team! She is very helpful and full of enthusiasm. This team is dedicated is to excellence and deliver top notch service!

Soki Ramos

We have been using Jan-Pro for a few months now and we are very pleased with their services. The staff is very professional and thorough. The folks at Jan-Pro are always available to answer any questions and I am sure would correct any issues, but we have not had any issues. I highly recommend Jan-Pro for all your office cleaning services.

Jessica Carson

Sarah was a pleasure to work with, she is knowledgeable about the industry and extremely helpful. JAN-PRO is a company that cares about creating opportunities for people, providing support, and delivering exceptional service.

Ben Coleman

Passionate and very knowledgeable business owner! Jan Pro is a great company to partner with.

DL Wortham

I have nothing but positive things to say about Sean Hassan and his staff at Jan Pro Systems of Raleigh. If you’re looking to partner as a client or franchisee their professionalism and character is awesome and hard to find in today’s market.

Maria M

I was not impressed with their "service." They kept promising improvements but nothing changed. A month passed by and we still had cobwebs and bugs, ceiling vents still have dust on them, and the finger prints on glass walls. I wouldn't refer them to anyone....so unprofessional.

Mike loturco

Stay far away from this company. They did a horrible job cleaning our office and when I tried to fire them they tried to sue us. Just an all around bad experience. They are very shady individuals.

Egidia Navarro

Aside from my financial stability I have nothing but good and positive feedback, Sean and his team are great!! April is the Best !!!!!!

Stephanie Smith

Jan Pro is doing a great job for us in the three locations that they are cleaning. If we do run into a problem, they respond very quickly. Good communication!

Tammy Shaw

Sarah Wright is an amazing asset to the Raleigh team! She is very helpful and full of enthusiasm. This team is dedicated is to excellence and deliver top notch service!

Soki Ramos

We have been using Jan-Pro for a few months now and we are very pleased with their services. The staff is very professional and thorough. The folks at Jan-Pro are always available to answer any questions and I am sure would correct any issues, but we have not had any issues. I highly recommend Jan-Pro for all your office cleaning services.

Jessica Carson

Sarah was a pleasure to work with, she is knowledgeable about the industry and extremely helpful. JAN-PRO is a company that cares about creating opportunities for people, providing support, and delivering exceptional service.

Ben Coleman

Passionate and very knowledgeable business owner! Jan Pro is a great company to partner with.

DL Wortham

I have nothing but positive things to say about Sean Hassan and his staff at Jan Pro Systems of Raleigh. If you’re looking to partner as a client or franchisee their professionalism and character is awesome and hard to find in today’s market.

Maria M

I was not impressed with their "service." They kept promising improvements but nothing changed. A month passed by and we still had cobwebs and bugs, ceiling vents still have dust on them, and the finger prints on glass walls. I wouldn't refer them to anyone....so unprofessional.

Julie English

Ebony is a good communicator who texts me when supplies are low, there is a weather delay, or there is a new person who will be in our facility. I also appreciate Ashley's diligence and kindness.

Richard O'Brien

Great team of dedicated professionals at Jan-Pro of Raleigh. I've enjoyed their professionalism and commitment to continuous improvement.

Karla Bairess

The worst place to make a business Spanish people please keep away from this office

Jenna Bauer

Always a pleasure to work with!

William Brewer

We have been using Jan Pro for about five months and they are doing a great job! I would highly recommend them.

Jennifer Ruiz

Amazing young lady! She represents JAN-PRO very well!

Julie English

Ebony is a good communicator who texts me when supplies are low, there is a weather delay, or there is a new person who will be in our facility. I also appreciate Ashley's diligence and kindness.

Richard O'Brien

Great team of dedicated professionals at Jan-Pro of Raleigh. I've enjoyed their professionalism and commitment to continuous improvement.

Karla Bairess

The worst place to make a business Spanish people please keep away from this office

Jenna Bauer

Always a pleasure to work with!

William Brewer

We have been using Jan Pro for about five months and they are doing a great job! I would highly recommend them.

Jennifer Ruiz

Amazing young lady! She represents JAN-PRO very well!

Katrina Combs

Jan Pro (DeWayne) does a wonderful job keeping the ACS Hope Lodge sparkling clean

Natale Clark

It has been a pleasure working with Jan Pro. Great communication, and very high quality service. We highly recommend them for commercial cleaning services!

Wendy R. Cartwright

I speak to Amanda and Brea every month to pay invoices and both are wonderful to work with. Very professional and courteous.

Kara Dantry

Love working with the Raleigh Team, always very friendly.

Tee Monk

I can't give them a rating. One star isn't worth a rate. The only reason I gave them one star is because it wouldn't let me post without a rating. This company's employees SUCK! Well the crew that comes to us. All they do is empty the trash and steal stuff that doesn't belong to them. Then have the AUDACITY to leave what they stole out on the shelf after they were done. They don't sweep, wipe anything down or mop. It must be nice to get paid to do absolutely nothing that you were hired to do. If I have to empty my own trash and sweep my own floor & clean the other areas they didn't clean, why hire a cleaning company to do it? Yet, Jan-Pro has the nerve to contact you about status of payment which they say isn't typical. I should've responded with, when we didn't get service and when can we expect better service which isn't typical? I would post some pictures, but I don't want to embarrass them. It's a shame that we have to clean up behind them the very next morning after they were here the night before. I guess they don't realize or don't care that we have cameras to show what they actually do from the time they walk through the door until the time they leave? Never have I ever had to call and complain about employees and the poor work that has been performed as much as I have called and complained about them. I CANNOT WAIT until our contract is over with them.

Michelle Hylton

Very satisfied with the service I receive from Jan Pro. The service provider is great at communicating with me and is very responsive to my requests.

Real Living Pittman Properties

We have always had a good experience with Jan-Pro to keep all 3 of our locations clean. We have been using them for quite some time now and are happy with their services.

Xiomara Valdez

Not very professional at all!!!

Carymae Woodworswick

Ms Barbara and her team area amazing. My company switched to receive better service and they have exceed expectations by a mile. Thank you all.

Jason Thibodeau

Sean is great to work with. JAN-PRO of Raleigh stands behind their cleaning services. They deliver unsurpassed cleaning services, and back their services with exceptional customer service/support. A big thanks to JAN-PRO of Raleigh!

Robert Everette

The Knowledge of cleaning and maintenance on how's it's done .The Professionals at jambro I thank you

Katrina Combs

Jan Pro (DeWayne) does a wonderful job keeping the ACS Hope Lodge sparkling clean

Natale Clark

It has been a pleasure working with Jan Pro. Great communication, and very high quality service. We highly recommend them for commercial cleaning services!

Wendy R. Cartwright

I speak to Amanda and Brea every month to pay invoices and both are wonderful to work with. Very professional and courteous.

Kara Dantry

Love working with the Raleigh Team, always very friendly.

Tee Monk

I can't give them a rating. One star isn't worth a rate. The only reason I gave them one star is because it wouldn't let me post without a rating. This company's employees SUCK! Well the crew that comes to us. All they do is empty the trash and steal stuff that doesn't belong to them. Then have the AUDACITY to leave what they stole out on the shelf after they were done. They don't sweep, wipe anything down or mop. It must be nice to get paid to do absolutely nothing that you were hired to do. If I have to empty my own trash and sweep my own floor & clean the other areas they didn't clean, why hire a cleaning company to do it? Yet, Jan-Pro has the nerve to contact you about status of payment which they say isn't typical. I should've responded with, when we didn't get service and when can we expect better service which isn't typical? I would post some pictures, but I don't want to embarrass them. It's a shame that we have to clean up behind them the very next morning after they were here the night before. I guess they don't realize or don't care that we have cameras to show what they actually do from the time they walk through the door until the time they leave? Never have I ever had to call and complain about employees and the poor work that has been performed as much as I have called and complained about them. I CANNOT WAIT until our contract is over with them.

Michelle Hylton

Very satisfied with the service I receive from Jan Pro. The service provider is great at communicating with me and is very responsive to my requests.

Real Living Pittman Properties

We have always had a good experience with Jan-Pro to keep all 3 of our locations clean. We have been using them for quite some time now and are happy with their services.

Xiomara Valdez

Not very professional at all!!!

Carymae Woodworswick

Ms Barbara and her team area amazing. My company switched to receive better service and they have exceed expectations by a mile. Thank you all.

Jason Thibodeau

Sean is great to work with. JAN-PRO of Raleigh stands behind their cleaning services. They deliver unsurpassed cleaning services, and back their services with exceptional customer service/support. A big thanks to JAN-PRO of Raleigh!

Robert Everette

The Knowledge of cleaning and maintenance on how's it's done .The Professionals at jambro I thank you

Maria G

Great customer service!!

Kim Dickens

This company has done a stellar performance and has proven to be extremely great to work with and genuinely cares about the level of customer service and quality they provide! Definitely recommend.

Jackie Cox

We are very pleased with the service we are getting from Jan-Pro. Eddie and Michele are fantastic to work with, they are very professional and will listen to our concerns and they make sure they deliver on the service we are expecting.

Jenny Beaudin

Worst customer service ever. We went through two different cleaning teams through Jan- Pro and neither did a good job. One resulted in $200 worth of damage in our space. Attached is a picture of the second cleaning. These were the floors the morning after they cleaned. We were able to get out of our contract but it took a lot of back and forth and we ended up having to pay for all previous cleaning jobs that weren't done correctly.

Priscilla Nelson

We have been using Jan Pro for over 7 years now. They have always been professional, courteous, and have done a great job. Would recommend them to everyone.

Randy Goins

Before Jan Pro, I dealt with a few challenging situations with professional cleaning companies in Raleigh, NC. Since the start of my relationship with Jan Pro I've been impressed with their professionalism, character and overall performance. They are not the first cleaning company I've hired over the years but, the most trustworthy. A family-operated company which prides itself on quality with processes in place to ensure quality is what we are receiving. While we are investing a little more monthly than we have the other cleaning services, what I've learned is the value of trusting those on my property and the ease of relationship have made it well worth my investment.

Rhonda Overby

Our company is a vendor of janitorial products and equipment for Jan-Pro Cleaning Systems of Raleigh. Pro-San has been providing Jan-Pro with our products since 2002. It is a pleasure to work with their office staff. Brea Daniels is the person I interact with the most. Brea is very professional and very friendly. I enjoy working with Brea, she is delightful.

Wendy Solomon

We have used Jan Pro for our cleaning services at FLAWLESS spa, wellness and image, and we love them. They are dependable and thorough, and really nice people. We feel like they are part of our family!

Maria G

Great customer service!!

Kim Dickens

This company has done a stellar performance and has proven to be extremely great to work with and genuinely cares about the level of customer service and quality they provide! Definitely recommend.

Jackie Cox

We are very pleased with the service we are getting from Jan-Pro. Eddie and Michele are fantastic to work with, they are very professional and will listen to our concerns and they make sure they deliver on the service we are expecting.

Jenny Beaudin

Worst customer service ever. We went through two different cleaning teams through Jan- Pro and neither did a good job. One resulted in $200 worth of damage in our space. Attached is a picture of the second cleaning. These were the floors the morning after they cleaned. We were able to get out of our contract but it took a lot of back and forth and we ended up having to pay for all previous cleaning jobs that weren't done correctly.

Priscilla Nelson

We have been using Jan Pro for over 7 years now. They have always been professional, courteous, and have done a great job. Would recommend them to everyone.

Randy Goins

Before Jan Pro, I dealt with a few challenging situations with professional cleaning companies in Raleigh, NC. Since the start of my relationship with Jan Pro I've been impressed with their professionalism, character and overall performance. They are not the first cleaning company I've hired over the years but, the most trustworthy. A family-operated company which prides itself on quality with processes in place to ensure quality is what we are receiving. While we are investing a little more monthly than we have the other cleaning services, what I've learned is the value of trusting those on my property and the ease of relationship have made it well worth my investment.

Rhonda Overby

Our company is a vendor of janitorial products and equipment for Jan-Pro Cleaning Systems of Raleigh. Pro-San has been providing Jan-Pro with our products since 2002. It is a pleasure to work with their office staff. Brea Daniels is the person I interact with the most. Brea is very professional and very friendly. I enjoy working with Brea, she is delightful.

Wendy Solomon

We have used Jan Pro for our cleaning services at FLAWLESS spa, wellness and image, and we love them. They are dependable and thorough, and really nice people. We feel like they are part of our family!