We've got the reviews of real people like you who bought the products of Carpet Pro Cleaners (Cleaning Company) in North Carolina.
Right now the business receives a rating of 5.0 stars out of 5 and this score has been based on 164 reviews.
As you can see the average of ratings is excellent, actuality, it obtains the best punctuation it can earn., and it's founded on a high number of scores, so we may be pretty sure that the valuation is quite faithful. If people have bothered to value when they are pleased, it works.
You know that we don't usually stop to give opinions when these are correct and we usually do it only if we have had a problem or issue...
This Cleaning Company belongs to the category of Carpet cleaning service.
Zack and Travis did an awesome job!! They were professional and courteous making sure I didn't have any questions, great customer service. They were earlier than I expected but it worked out perfect and I prefer early over late.
Carpet Pro is the best carpet cleaning company I have ever worked with. My carpets look fantantic. Carpet Pro pays attention to every detail when cleaning. They are very professional and get the work completely timely. I highly recommend Carpet Pro.
Love the brush system, it really gets the carpets so much cleaner than the wand that most other companies use! Price was very reasonable compared to the big name companies, too, and with a kid and a dog I have tried lots of places. On time, quick and friendly technicians. Would definitely use them again.
Best service I've ever used! The woman who takes appointments & sets everything up was very personable & Stacy (forgot his last name) was very professional with a fantastic personality!! I will recommend these "Pros" to everyone looking for the best carpet cleaners
Carpets look brand new! Caleb and Daniel were polite, on time and did a fantastic job. Highly recommend Carpet Pro Cleaners!
It's been a long time since we've had our carpets clean and to be honest, they need to be replaced. Joe and his helper came in and were very professional and polite. They set clear expectations throughout and the results of the cleaning are well beyond what we expected. If Joe bought us another 6 months, he did us a huge favor. We'll definitely use CPC again.
Carpet Pro Cleaners has been cleaning 3 Flor brand area rugs for me for a couple years now. They are very easy to schedule with, friendly professional employees that clean rugs wonderfully. The price is reasonable. I feel better using them because of the products they use to clean the carpet. I have 4 cats, 2 dogs, and 2 kids. The rugs will smell like dog and have all the usual stuff that comes with pets and kids on them, and am confident when the are cleaned, that they are really clean! They have also cleaned the upholstery on a sectional for a reasonable price. I am happy with Carpet Pro Cleaners and will continue to use them in the future.
They do awesome work, my carpets look like brand new. Cleaner then when I purchased my new home....arrived on time, very professional. The best. Debra
We were so happy with the service, friendliness, and efficiency of Carpet Pro Cleaners! Very helpful and informative with all our questions. We’d use them again and definitely recommend! Thank you!
We have used there service for Kitchen Tile/Grout cleaning and for the whole house carpet stretching/cleaning. Caleb and Wesley did a fantastic job. They were very professional and courteous and finished the job on time. Considering this was a rental property and the renters had not done a good job with up-keeping the floors, the results of the cleaning job were amazing and now the floors/carpet just look like new. I would highly recommend them and will not even look around if I have to get it done all over again.
Great service , very professional!
Carpet Pro Cleaners did an great job on our carpets recently. We had the entire carpeted areas done. Stacy and team were awesome! We were concerned about one room that our puppy had a few accidents in and they offered advice and a solution. The team was very professional, informative and knowledgable. Our carpets looked amazing when finished! An added bonus was a fresh smell and not a chemical one! We highly recommend Carpet Pro Cleaners and will most definitely use them again for future services.
I've used Carpet Pro Cleaners three times over the past two years and have been impressed each time. I will continue to use them and highly recommend them.
efficient, cost effective, arrived on time. very good experience overall.
Great service, tech was friendly personable professional and really really efficient. I would use them again without a doubt. a must try as a cleaner carpets look awesome. thanks
Great job. Great prices. I'll use them again when the time comes.
Carpet Pro does a great job. Friendly service. Same-day house calls when necessary. Outstanding work and reasonably priced. Will definitely continue to use their services.
Always excellent professional service at very reasonable prices.
Can't say enough good things about this company. They respond quickly and use an automated system to alert you of the date/time of appointment and their status/timing of arrival. They were right on time. They use top-notch equipment, and I'll bet they left my house cleaner than it was when they arrived. They cleaned a high quality wool rug and did a fantastic job. Very professional and great value.
Highly recommend! I called them for a last minute emergency for a kid's sleepover accident on the couch. Their customer service was great, they fit me in, and then did a wonderful job! I will definitely use them again!!
Just had my berber carpet cleaned. It had not been cleaned since it was installed several years ago and you could see the high traffic usage paths. After cleaning the carpet looked close to brand new and I highly recommend Carpet Pro Cleaners. My tech, Wesley, was on time, knowledgeable and very thorough. I definitely will not hesitate to use them again. Other companies would only commit to a morning or afternoon appointment but Carpet Pro Cleaners was able to schedule an exact hour and that helped make my decision, along with the $79 one room charge.
Hunter just came to clean our carpets after we moved out of our last home! He was on time and very professional and did an amazing job making the carpets look we have never lived there! It's such a relief to deal with professionalism when you have so many things going on in the craziness of moving. Just one less thing I had to worry about following up on! Not only that was but the price was quite reasonable! I would use them again and recommend them to anyone!
Excellent customer service! They were able to get all the stains out of my carpet, including glue from a hot glue gun!
The roommates and I needed the carpets cleaned by the time we moved out at the end of the month. I saw the good online reviews so I figured I'd try them out. I called on Friday, 7/29/16 and they were able to schedule an appointment to come clean the carpets on the 30th! Stacy came and was very nice and professional. He was able to clean 4 bedrooms, living room, and staircase in 2 hours. The end result is amazing. These carpets probably haven't been professionally cleaned in 3+ years and they look phenomenal now. I would definitely recommend carpet pro cleaning. This was a service very well spent!
I had cpc come today to clean my carpets on a house I closed on earlier this month and I couldn't be more happy. I've had contractors in and out the past couple weeks and boy did they leave a mess on the carpets. Wes walked through the house with me and explained their cleaning process and what I should expect. He also pointed out some carpet wrinkles in my master closet and told me how he could straighten those out, some carpet stretching claw conctraption. It worked great and they even gauranteed to come back out if the wrinkles came back! The cleaning process seemed quick but very thorough and they did it all with non toxic products...very important to me. From first call to when the guys finished it was all very professional and courteous, an added bonus you get from dealing with local contractors. I will continue to use cpc and recommend them to family and friends.
Set appointment online to have my 2 bedroom apt cleaned. I clean my carpets regularly myself but couldn't get out red juice and slime from the kiddos. Got a call same day to go over everything as well as text alerts confirming my appointment and right before the tech showed up. My techs were Stacey and another guy (didn't catch his name). They showed up on time, were super friendly, and listened to my expectations. Stacey did tell me that juice and slime stains were not guaranteed to come out because of the dye in the products but he would try. Took a little under an hour from start to finish. None of the juice stains came out and most of the slime in the kids room is still there but he was able to get some of the slime areas clean. I believe they tried their best and I appreciate them telling me upfront that it may not work out as I expected instead of selling me a false dream. I'm a little bum I paid $149 for the cleaning since my carpets had just been cleaned a few months ago and weren't super dirty. I tried Carpet Pro for the tough stains but it's not their fault they didn't come out and I'm banning juice and slime from the home lol. Will definitely use next time for non juice stain related cleaning.. 3/22/18 update:------Contacted by owner Wesley after posting initial review to come out personally to retry to get the juice/slime stains out. He was able to come up with a solution that left me a satisfied customer. Changing my review to 5 stars!
Let me tell YOU I have used Carpet Pro Cleaners close to 4 times and every single time I am impressed! Great, friendly, efficient carpet pro cleaners is for sure Number 1 in the carpet cleaning world. Stacy has been my pro every time and he is amazing, I wouldn't trust another soul to clean my carpets. I don't even think about any other carpet cleaning company.
I am very happy with my recent service from Carpet Pro Cleaners! I live in a new home and the original installers did a terrible job installing the carpet. Three of our bedrooms including the second floor hallway had many wrinkles and required stretching. The home builder did it once under their first year warranty but the wrinkles returned after two months. I called CPC about the issue and they were on it. Wesley and Stacy did a great job moving all of the furniture and cleaning up after the carpet was stretched. I was very happy with the courteous, friendly and professional attitude. I would highly recommend them if you require any carpet stretching work. I plan calling them again in a bout 6 months to have a steam cleaning performed! Thanks CPC from a very satisfied customer!
I really recommend this place! They called me super apologetically b.c they weren’t going to be early on their window of arrival but get there about 11 (window was 1030-1130). The before and after is amazing!! They were professional and nice and even made friends with my super skittish cat!!
These guys take-the-cake!! Great service outstanding job on my carpets! A defiant go to company highly recommended!
Another great experience with CPC today. We were scheduled quickly, everyone was very professional, and my carpet looks better than I could have ever dreamed! They also did a great job cleaning my couch. I highly recommend CPC.
Stacy did a fantastic job and was in and out for one bedroom and a connecting hallway. Definitely would use this service again - highly recommend to all student in Chapel Hill and down the road in Durham.
I hired Carpet Pro Cleaners to remove cat urine from my carpet, not really thinking there could be any solution to getting it all out. Wesley worked with me to understand what type of solution would work best for my carpet, and he was in and out in half an hour. My carpet literally looks and smells brand new. Couldn't be more pleased with the results.
Zack and Travis did an awesome job!! They were professional and courteous making sure I didn't have any questions, great customer service. They were earlier than I expected but it worked out perfect and I prefer early over late.
Love the brush system, it really gets the carpets so much cleaner than the wand that most other companies use! Price was very reasonable compared to the big name companies, too, and with a kid and a dog I have tried lots of places. On time, quick and friendly technicians. Would definitely use them again.
Carpets look brand new! Caleb and Daniel were polite, on time and did a fantastic job. Highly recommend Carpet Pro Cleaners!
It's been a long time since we've had our carpets clean and to be honest, they need to be replaced. Joe and his helper came in and were very professional and polite. They set clear expectations throughout and the results of the cleaning are well beyond what we expected. If Joe bought us another 6 months, he did us a huge favor. We'll definitely use CPC again.
We were so happy with the service, friendliness, and efficiency of Carpet Pro Cleaners! Very helpful and informative with all our questions. We’d use them again and definitely recommend! Thank you!
We have used there service for Kitchen Tile/Grout cleaning and for the whole house carpet stretching/cleaning. Caleb and Wesley did a fantastic job. They were very professional and courteous and finished the job on time. Considering this was a rental property and the renters had not done a good job with up-keeping the floors, the results of the cleaning job were amazing and now the floors/carpet just look like new. I would highly recommend them and will not even look around if I have to get it done all over again.
Great service , very professional!
Carpet Pro Cleaners did an great job on our carpets recently. We had the entire carpeted areas done. Stacy and team were awesome! We were concerned about one room that our puppy had a few accidents in and they offered advice and a solution. The team was very professional, informative and knowledgable. Our carpets looked amazing when finished! An added bonus was a fresh smell and not a chemical one! We highly recommend Carpet Pro Cleaners and will most definitely use them again for future services.
I've used Carpet Pro Cleaners three times over the past two years and have been impressed each time. I will continue to use them and highly recommend them.
Great job. Great prices. I'll use them again when the time comes.
Highly recommend! I called them for a last minute emergency for a kid's sleepover accident on the couch. Their customer service was great, they fit me in, and then did a wonderful job! I will definitely use them again!!
Set appointment online to have my 2 bedroom apt cleaned. I clean my carpets regularly myself but couldn't get out red juice and slime from the kiddos. Got a call same day to go over everything as well as text alerts confirming my appointment and right before the tech showed up. My techs were Stacey and another guy (didn't catch his name). They showed up on time, were super friendly, and listened to my expectations. Stacey did tell me that juice and slime stains were not guaranteed to come out because of the dye in the products but he would try. Took a little under an hour from start to finish. None of the juice stains came out and most of the slime in the kids room is still there but he was able to get some of the slime areas clean. I believe they tried their best and I appreciate them telling me upfront that it may not work out as I expected instead of selling me a false dream. I'm a little bum I paid $149 for the cleaning since my carpets had just been cleaned a few months ago and weren't super dirty. I tried Carpet Pro for the tough stains but it's not their fault they didn't come out and I'm banning juice and slime from the home lol. Will definitely use next time for non juice stain related cleaning.. 3/22/18 update:------Contacted by owner Wesley after posting initial review to come out personally to retry to get the juice/slime stains out. He was able to come up with a solution that left me a satisfied customer. Changing my review to 5 stars!
I really recommend this place! They called me super apologetically b.c they weren’t going to be early on their window of arrival but get there about 11 (window was 1030-1130). The before and after is amazing!! They were professional and nice and even made friends with my super skittish cat!!
I hired Carpet Pro Cleaners to remove cat urine from my carpet, not really thinking there could be any solution to getting it all out. Wesley worked with me to understand what type of solution would work best for my carpet, and he was in and out in half an hour. My carpet literally looks and smells brand new. Couldn't be more pleased with the results.
Stacey did a great job on cleaning the carpets in our home, which we thought were hopeless. He was on-time, professional, super friendly and took his time to do a thorough job. We could not be happier with the end result, and for such a reasonable price!!
The gentlemen who came for very friendly and did an excellent job. They made suggestions that I could use. They arrived on time and completed the job timely. The carpets and couch look and smell great.
Wes and Stacy were prompt and professional and did a great job on our area rugs, runners and stairs. They hit those stubborn black edges where the carpet meets the wall on the stairs and hallway. Very satisfied.
I have used Carpet Pro Cleaners multiple times. Reliable, on time, quality work and friendly! Highly recommend!
Jacob and Caleb did a great job today! We just had our hardwood floors refinished and they were very respectful and took great care with them. Carpets look great thanks so much guys.
Celeste, Joe and Zach were not only professional, their customer service was exceptional from the minute I called to ask to have my carpets cleaned, calling to remind me of the appointment, showing up on time and calling first and cleaning all of my carpeted rooms.
Fantastic service. The techs were friendly and professional. I will use them again and recommend CPC to friends and family.
Excellent job! They went above and beyond my expectations. Have been happy customer for many years. Thank you!!
Very professional with great outcomes! I have had some very disappointing work done in the past by other companies (not getting pet stains out and such), and I was not expecting such a great experience, but Mark and Gary were very professional and completed the job perfectly. I couldn’t be happier with the service I received. I will definitely be using these guys again!
Carpet Pro Cleaners did an amazing job cleaning and stretching my nearly 20 year old carpet! Crew was extremely professional, knowledgeable, and detail-oriented, and I could not be happier with the results!
5 Star! Highly recommend for upholstery cleaning! I found Carpet Pro Cleaners here on a Google search and had my sectional couch cleaned a few weeks ago. The appointment process was easy and I appreciated the details about the process. Communication for the confirmation of the appointment as well as the day before was clear and effective and I even received an update the day the tech was to arrive noting they were on the way. Thanks Carpet Pro Cleaners!
I had company scheduled to come into town and decided at the last minute to have my carpets cleaned. What originally was scheduled 2 days out (the same day my company was to arrive), they called and we're able to fit me into their schedule the same day I called! Also, because it was last minute, they happened to show up while my 2 you was napping and it was her bedroom that needed to be cleaned the most! They were able to get in there, treat the carpet and clean it while she slept! Wes and Gary were great! I'll definitely be calling on them in the future!
Best cleaning crew I've ever used. Great experience. Carpet Pros bailed me out of a relatively ugly situation I had going on the previous day with another cleaning company. Thanks again!
These guys are THE BEST! Just had the carpet stretched/cleaned after sub-floor repair; Stacy & partner did a Great job, on-time, professional and friendly. CPC is the BEST!
I went with Carpet Pro Cleaners because of all the positive online reviews. I'm glad I chose them. Stacey did a phenomenal job. Everything went exactly the way he said it would. If you're looking for a professional company that delivers quality work at a competitive price, you will find it at CPC. Also, they came out to Fuquay Varina, even though it isn't listed on their website as an area they service. Thank you
My cream color carpets look brand new ! Gary and Nick did an excellent job. They clearly explained to me what they were doing, using and making sure that I pointed out stains I wanted more concentration on. They were timely, were professional at all times, and were very pleasant to be around. When finished, they also gave me pointers on how to keep it looking nice and wanted me to be pleased with their work outcome. I am a very satisfied customer with the results and also with Gary and Nick who diligently worked to get me the beautiful carpets that I now have. Will definitely highly recommend!!! FIVE STARS
They did an amazing job! We're extremely professional. Showed up early even!! My carpets look brand new :-)
Zach and his partner did a great job stretching and cleaning the carpet! I would highly recommend them!
Carpet Pro Cleaners was fantastic. They are on time, they text you when they are 30 minutes out and when they are finished. They cleaned the carpet where our dog kennel was and it was spotless. Very professional.
Excellent Service! I’m so glad I called after my couch got dirty during a move. It was a Saturday evening, when most places are closed, but Carpet Pro Cleaners quickly returned my call that night and was able to get me in on Monday. When the cleaning professionals came over, they were very thorough and the couch looked good as new! Keep up the awesome work!
Carpet Pro Cleaners did a great job at making my carpet look new! Stacy and Austin were extremely nice and did a great job. We'll definitely call them again!
Outstanding service. Had carpet stretched in bedroom and stairs. Highly professional. Would use again. Recommend.
I am confident that Carpet Pro Cleaners did everything they could to repair my damaged rental house. The estimate I got for carpet replace was more than I wanted to pay for carpet only three years old. I saved a lot of money from using Carpet Pro Cleaners from CAry.
Wesley was here on time, explained a little about how he was going to clean and got to work. Admittedly, I have neglected my carpet but I am thoroughly impressed with the results. I appreciate Wesley taking the time to answer my questions because it probably sounded like I had a lot. I happy to review Carpet Pro Cleaners and will be using them again in the future.
If you are looking to get your carpets cleaned I highly recommend these guys. Very professional, knowledge of carpets and can answer any question you have. We have 2 kids 2 dogs and a cat so our carpets were in rough shape. The time Austin was finished it looked like brand new carpets. Also they use plant based chemicals which are non toxic which is great having kids and pets on the carpets. Will definitely use and recommend them from now on.
Great service, great attitudes and very happy with the results!! CPC removed stains that several other cleaners had failed to or claimed "couldn't be removed". I usually try to keep our carpets clean with my Bissell carpet shampooer but for the cost and energy I save, I think I will have Stacy come back every six months. Will use again and would definitely refer to friends. Kelly S.
Moved into the area this summer as my daughter finished school and we became grandparents for the first time. Although our new house seemed to be in relatively good condition, we wanted to make sure everything and especially the floor coverings we cleaned to our satisfaction. We also didn't want to deal with a bunch of nasty chemicals. The scheduling was easy. They guys showed up on time and did a great job. Kudos Carpet Pro Cleaners.
These guys were amazing! Everything is amazingly clean and smells fresh and the repair they did in our 5+ year old carpet is invisible - we couldn't believe it when we walked into the room! We asked them to come since a pet sitter had left our dog too long in his crate and he had a VERY significant accident that left a urine smell even with us cleaning up ourselves and these folks rescued us! Thank you to the two man team led by Stacy. Pricing was awesome, scheduling easy and fast and the repair invisible! Thank you for taking such great care of our carpet cleaning needs! We WILL definitely use you again and recommend you to our friends!!
They did a very good job and the carpet looks good. Unfortunately they were not able to remove a stain from sun kist. It was an old stain and thatbis maybe why and that is why they get 4 stars. I thought they could remove the stain
Gary and Mark did an excellent job with a carpet stretch they performed in my house. They were courteous, professional, and honest. They charged less than the original estimate when they were able to complete a couple of rooms without moving a lot of furniture. I would definitely recommend Carpet Pro Cleaners!
Carpet Pro Cleaner did an amazing job on my upstairs bedrooms and stairs. The carpet looks brand new. I would highly recommend them!
I am happy with what they did. On time and friendly staff. We had a miscommunication and immediately the day after they took care of it. Responble and very professional.
We selected Carpet Pro Cleaners because of their great reviews and I'm so happy to add mine to the growing list. The team arrived on time, courteous, professional and listened to my needs and concerns. They were upfront in telling me that the areas that I had concerns with would need to be tested and couldn't guarantee results. Not only were the carpets beautifully cleaned, but the areas that I had concern with came out so much better than I expected! I even had a really old stubborn stain that they were able to nearly make go away! Their truck was meticulous (which says a lot about a company). We will definitely use them again and refer them to anyone who asks. Thanks Carpet Pro!
This is my second time using this company. They did a great job. Always very professional. I highly recommend this company.
Absolutely the most professional and knowledgeable service I have used in years. They arrived on time and cleaned my carpets back to a brand new appearance in a very short time. Highly recommended to anyone in need!
Have been using Carpet Pro for several years, they always do a wonderful job. Very professional, show up on time, discuss the problem areas and get to work. The carpet looks great after and they are even able to get the rug in the dogs room looking like new again. Glad to hear they now do grout, will try that next time also. Highly recommend Carpet Pro cleaners for your home.
With 2 labs it's always a challenge to keep my carpets clean. They did a great job, were on time and very polite and professional.
Very thorough cleaning. Removed stains from pets, kids, and usual traffic. Amazed at how great my carpet looks! Highly recommend Carpet Pro Cleaners.
Great, great service. Was able to schedule online on Sunday for a Tuesday cleaning. They arrived on time, were very professional, and did a great job.
Amazing service. I accidentally gave the technician the wrong address and they were very kind and had a great attitude about it! They offered great solutions and explained everything they were doing so I would understand. They also gave me a free sample of a stain remover since I have pets. They went above and beyond to make sure they focused the enzymatic odor remover on my pet's most frequented accident areas. Couldn't be happier with the service. Thank you so much!
Super professional, super clean. Cleaning out those filtration stains at the baseboards for only a marginal amount more was totally worth it. my 12 year old carpets are lookin pretty good, even after 4 animals.
They did an excellent job. 17 year old carpet looking brand new. I highly recommend this company, positive reviews speak for themselves. The whole process is well organized with updates at each step from appointment to completion.
I've had the pleasure of working with Carpet Pro Cleaners several times over the past few years. They're consistently courteous, professional, thorough and on-time. They do a great job cleaning carpets - including some tough stains I didn't think they'd be able to remove. I recommend them enthusiastically!
Called these guys yesterday afternoon after my dog got sick in the living room. The lady on the phone was extremely helpful and Stacy arrived in under an hour. They had a five room special ,and I'm so glad I had them do the whole house. It looks and smells amazing. Thanks again guys, I'll be using you guys from now on!
Stacy arrived on time and was super friendly! He explained what would be done and was in and out in around an hour! We have a large dog who loves to shed and had wax and red wine on the carpet from 2 years ago- everything looks and smells great! Thanks Stacy! I highly recommend these folks!
I've hired a number of different carpet cleaners over the years, but ever since I hired Carpet Pro, they've become my "go to" company. They do thorough work and are polite. Their prices are fair and their communication is above average. They are the only carpet cleaners we've hired who have successfully removed "filtration stains" (those dark stains around the edge of the room).
The gentlemen who came for very friendly and did an excellent job. They made suggestions that I could use. They arrived on time and completed the job timely. The carpets and couch look and smell great.
Jacob and Caleb did a great job today! We just had our hardwood floors refinished and they were very respectful and took great care with them. Carpets look great thanks so much guys.
Excellent job! They went above and beyond my expectations. Have been happy customer for many years. Thank you!!
Carpet Pro Cleaners did an amazing job cleaning and stretching my nearly 20 year old carpet! Crew was extremely professional, knowledgeable, and detail-oriented, and I could not be happier with the results!
5 Star! Highly recommend for upholstery cleaning! I found Carpet Pro Cleaners here on a Google search and had my sectional couch cleaned a few weeks ago. The appointment process was easy and I appreciated the details about the process. Communication for the confirmation of the appointment as well as the day before was clear and effective and I even received an update the day the tech was to arrive noting they were on the way. Thanks Carpet Pro Cleaners!
My cream color carpets look brand new ! Gary and Nick did an excellent job. They clearly explained to me what they were doing, using and making sure that I pointed out stains I wanted more concentration on. They were timely, were professional at all times, and were very pleasant to be around. When finished, they also gave me pointers on how to keep it looking nice and wanted me to be pleased with their work outcome. I am a very satisfied customer with the results and also with Gary and Nick who diligently worked to get me the beautiful carpets that I now have. Will definitely highly recommend!!! FIVE STARS
Zach and his partner did a great job stretching and cleaning the carpet! I would highly recommend them!
Excellent Service! I’m so glad I called after my couch got dirty during a move. It was a Saturday evening, when most places are closed, but Carpet Pro Cleaners quickly returned my call that night and was able to get me in on Monday. When the cleaning professionals came over, they were very thorough and the couch looked good as new! Keep up the awesome work!
If you are looking to get your carpets cleaned I highly recommend these guys. Very professional, knowledge of carpets and can answer any question you have. We have 2 kids 2 dogs and a cat so our carpets were in rough shape. The time Austin was finished it looked like brand new carpets. Also they use plant based chemicals which are non toxic which is great having kids and pets on the carpets. Will definitely use and recommend them from now on.
These guys were amazing! Everything is amazingly clean and smells fresh and the repair they did in our 5+ year old carpet is invisible - we couldn't believe it when we walked into the room! We asked them to come since a pet sitter had left our dog too long in his crate and he had a VERY significant accident that left a urine smell even with us cleaning up ourselves and these folks rescued us! Thank you to the two man team led by Stacy. Pricing was awesome, scheduling easy and fast and the repair invisible! Thank you for taking such great care of our carpet cleaning needs! We WILL definitely use you again and recommend you to our friends!!
They did a very good job and the carpet looks good. Unfortunately they were not able to remove a stain from sun kist. It was an old stain and thatbis maybe why and that is why they get 4 stars. I thought they could remove the stain
We have used Carpet Pro many times due to "Doggie Disasters". They have always been prompt, friendly and incredibly thorough. Jordan and her crew were the best today. The attention to detail from corner protectors to Swifting all floors afterwards was unexpected but much appreciated.
I am happy with what they did. On time and friendly staff. We had a miscommunication and immediately the day after they took care of it. Responble and very professional.
This is my second time using this company. They did a great job. Always very professional. I highly recommend this company.
Amazing service. I accidentally gave the technician the wrong address and they were very kind and had a great attitude about it! They offered great solutions and explained everything they were doing so I would understand. They also gave me a free sample of a stain remover since I have pets. They went above and beyond to make sure they focused the enzymatic odor remover on my pet's most frequented accident areas. Couldn't be happier with the service. Thank you so much!
Super professional, super clean. Cleaning out those filtration stains at the baseboards for only a marginal amount more was totally worth it. my 12 year old carpets are lookin pretty good, even after 4 animals.
They did an excellent job. 17 year old carpet looking brand new. I highly recommend this company, positive reviews speak for themselves. The whole process is well organized with updates at each step from appointment to completion.
I've had the pleasure of working with Carpet Pro Cleaners several times over the past few years. They're consistently courteous, professional, thorough and on-time. They do a great job cleaning carpets - including some tough stains I didn't think they'd be able to remove. I recommend them enthusiastically!
Called these guys yesterday afternoon after my dog got sick in the living room. The lady on the phone was extremely helpful and Stacy arrived in under an hour. They had a five room special ,and I'm so glad I had them do the whole house. It looks and smells amazing. Thanks again guys, I'll be using you guys from now on!
Stacy arrived on time and was super friendly! He explained what would be done and was in and out in around an hour! We have a large dog who loves to shed and had wax and red wine on the carpet from 2 years ago- everything looks and smells great! Thanks Stacy! I highly recommend these folks!
I've hired a number of different carpet cleaners over the years, but ever since I hired Carpet Pro, they've become my "go to" company. They do thorough work and are polite. Their prices are fair and their communication is above average. They are the only carpet cleaners we've hired who have successfully removed "filtration stains" (those dark stains around the edge of the room).
These guys just worked some sorcery on my carpet. It smells clean, looks/is clean. They got stains out that I thought I'd be living with forever. My dog has severe allergies and has licked herself raw in some spots so it left blood stains and they got them out! Plus all the high traffic areas are the color of the rest of the carpet (which is now the color it's supposed to be) and they're pricing is very reasonable. They communicated thoroughly and clearly from start to finish. I will hire them again
These guys are awesome. Customer service was amazing and I really enjoyed the job they did in my home. All members of the team were very nice and professional. I would definitely recommend them to anyone and everyone that needs carpet cleaning or tile/floor work done in their home.
Incredible. Super efficient and super thorough. Couldn't be happier with technician Gary. He was very knowledgeable and informative. He did an excellent job and really took ownership. The whole process from start to finish was top notch. A+ without a doubt. Many thanks!
Gary from Carpet Pro Cleaners did a wonderful job cleaning my carpet! I had very old stains that he was able to remove. Gary was professional, courteous and very detailed. Furthermore, the rate charged was very reasonable, they charged what they quoted and did not try to upsell additional services. I would definitely use their service again and would recommend this company to anyone looking for a qualified carpet cleaning company!
They did such a professional job, I felt I needed to write a review. There are very few customer service oriented businesses out there these days and this company hit the mark. I was thoroughly impressed with the service, the quality and again, the professionalism of the people. All the way from scheduling to the spot on time they arrived, we knew we had made the right decision. We have had our carpets cleaned in the past in another city and the vans were pretty much the same but the company we used seemed rushed and they did a quick run through whereas this company came in, were extremely polite and completed a thorough job. It's a given that our almost white carpet that shows every stain it seems came out spotless! My wife and I will most definitely call them going forward. Thank you Carpet Pro Cleaners! Keep up the stellar work!
Great experience from beginning to end. Very professional, thorough, and just really nice people. The carpets look new! Scheduling was easy online. Communication throughout was excellent. Highly recommend.
I have never been so satisfied with my carpet being cleaned!! This is the best job that I have EVER had!! I have a small dog and was worried that some of the spots would not come out of the carpet but Stacey and Wes sure made sure they came out!! I was pleasantly surprised! They were extremely professional and made me feel like I was the most important client that they have had all day! I cannot WAIT to recommend them to my neighbors and friends! Now I have extremely clean carpet, a pleasant deodorant smell in my home because of the all natural products they used, and a pleasant experience thanks to Carpet Pro Cleaners Cary!!! - CC
Joe and Zach were awesome and were able to come earlier.
After being told our cleaners would be a few hours late, I received a call from their manager Jordan. She personally grabbed a van, and came out to shampoo our ENTIRE house by herself. 3 floors and 2 sets of hellacious stairs! She was a rock star!! Completely blew my mind, and did an amazing job! We will definitely use them again, and cannot be more thankful for Jordan- and her incredible dedication to her company, as well as amazing customer service. Thanks again so much Jordan!!
We've used Carpet Pro Cleaners a couple times now and they are great. They are quick to respond, show up on time and let you know when they are on the way over. Stacy Johnson has cleaned our carpets both times and I can't recommend him highly enough. He does a great job.
Stacy and Joe were awesome! They we super accommodating and came out to our house to clean with a very short notice. They were very informative and helped us find the right service that would work for us. The carpet looked GREAT and I will definitely recommend them and also use them again for future services. Thanks guys! Wonderful job!
I've used this company before and called them again a couple of weeks ago to spring clean our carpets. Wow!
I truly adore this team! Gary and Wes are top notch. They always offer great service and expertly balance my immediate and longer term needs. They have performed countless services for me, everything from carpet stretching to tile work. I wouldn't use anyone else - and you shouldn't either!
These guys are top notch. We get our carpets and kitchen tiles cleaned once every six months. They are fast and efficient. They take precaution around furniture and appliances. I highly recommend Carpet Pro Cleaners for all of your floor cleaning needs. They even cleaned an area rug for us!
I chose this company after seeing their stellar reviews. I'm here to tell you that these stellar reviews are well-deserved. I hired them to clean a hallway, living room and dining room, all with white carpets and some deep stains. Had relatively low expectations and just wanted them to look cleaner than what they were. Honestly, I am shocked at how clean they got them...completely removed some really deep stains and the carpets look just about new (a couple grape juice stains didn't come out completely, not surprisingly.) Stacey and Jim were super professional and friendly. I am more than satisfied and would recommend to family and friends without hesitation.
Jimmy and Jordan were awesome! They were here for almost 4 hours working some very significant pet stains from previous owners out of the carpet and it looks and smells a million times better! Highly recommend!
We had used a different carpet cleaning company a few years ago and some stains would not come out. We tried it ourselves also and nada. Carpet pro cleaners came highly recommended and they fulfilled and even exceeded our expectations. They were on time, courteous, and professional. The green ingredients they used are also a plus. They removed stains and the carpet looks absolutely great. Stacey even found my wedding ring in nook on the floor! I highly recommend this company for all your carpet needs.
wow! what a company. They really back up what they say. Remarkable team I delt with.
The online booking system was easy to use. They showed up exactly at the time I booked and were very professional. I had a various amount of things I needed cleaned and they were able to handle it quickly and efficiently.
My technician, Gary, was very professional, friendly, and detailed. Upon arrival, we went through each room - he noted any special treatments I requested. He did an awesome job of treating my carpets and stairs - they looked brand new when he left! I was amazed at how much care he took to ensure my furniture, etc. was protected while he cleaned the rooms of carpet. I will definitely use them to clean my carpets from now on. Great job!
Guys did a great job stretching and cleaning the carpet. This was the 2nd time we have used them.
We have used Carpet Pro Cleaners for 5 years and are always very satisfied with the customer service, price, and results. Stacey is very personable and always does a great job!
I don't even know where to start but these guys are amazing, not even just from the carpet cleaning. Joe and Jimmy were extremely professional in every aspect you could want from a company. From the initial call when I spoke to Celeste I think, to when the technicans arrived. They protected the corners of my walls and furniture, explained everything to me and answered all my questions. We have two dogs and my carpet has never looked this good. I highly recommend the Carpet Pro team!
Let me tell you, my carpets were a nightmare. Name a stain, we got it. Not some you can live with, if you’re anything like me. I was at wits end. I found CPC online and let me tell you the boys have GOT it!! Austin turned my carpets from a filthy waste to like-new! Let me tell you, I noticed details I did not even know my carpets had. My world was changed. Let me tell you, if I or a friend ever needs a fresh lease on carpet, CPC and Austin are the boys to do it!!
Prompt, courteous, excellent service! Will call on them again and will recommend them to friends & family!
I can't say enough for the quality this company gives you. Not only did the two reps do an amazing job, they even detail the spots that I forgot to mention that were stained from a previous tenant. Communication is key and they definitely have that. I highly recommend this company for your carpet cleaning needs. Thanks again!
Would recommend these guys in a heartbeat. I had somewhat of an emergency and they worked me in same day that I called. Very reasonably priced and they successfully removed all of the stains. And it's environmentally safe! Friendly technicians, too.
Excellent service and knowledgeable technicians. Highly recommend Carpet Pro for cleaning and stretching your carpets!
As usual, another amazing job by Carpet Pro. I’ve been using them since 2016 and they never let me down. They have done everything from cleaning, stretching and repairing carpet when I was selling a house to cleaning tile and grout. They even got out all of the pet stains. I won’t call anyone else for my carpet cleaning needs!
Awesome service and people! I have been using their services twice a year for about 4 years now for carpet cleaning and occasionally upholstery. I have never been disappointed! Wesley and his team always pay close attention to detail and are happy to accommodate all reasonable requests even when they are super busy! I highly recommend their services!
Great service! Called the day before we needed service and he fit us in and did a great job on the carpets. Will definitely use again.
Wesley and the team at Carpet Pro Cleaners do such an amazing job! They will stay until the job is done and they make sure it is done right as they gave for me for the past two years now! Its not only carpet cleaning, but they also repair and stretch carpet and clean tile and concrete too! Always polite and professional and clean cut guys. It must be difficult to keep such a big smile on their faces while doing such a labor intensive job all day...you guys are fantastic!
I cannot say enough positive things about my experience with Carpet Pro Cleaners. They went above and beyond to make sure our carpets were clean and fresh smelling. We had an unfortunate experience that involved our dog and a serious amount of urine in the carpet from said dog's UTI. Yea! Carpet Pro did an awesome job cleaning and deodorizing and my carpets are pee free again! Very helpful and friendly. I highly recommend!
CPC has really earned my 5 star rating. Stacy is both professional and personable and has been prompt and courteous on each visit. He had also been able to schedule an "emergency visit" and came to our house in just a few hours (pets...!). Our carpets and furniture is left feeling brand new and we are very happy with the service. I feel that the pricing is very fair and that it's easy to schedule an appointment. 5 stars. Thanks CPC - we will see you again soon.
wonderful service I love the swirls on the carpet they use a rotary machine , job well done
I cannot say enough wonderful things about Carpet Pro Cleaners. They got to me quickly ( I was expecting company and they were able to fit me in before they came.) They did an extremely thorough job, and even got out stains that had been there for years (filtration stains which another cleaner told me would NEVER come out). I had two sick dogs who pretty much peed and pooped on everything, and they not only got the stains out but the odor too! They even cleaned my upholstery and gave it new life. My carpet was installed in 1993, and I swear, it looks brand new! I could not be happier, and Stacy was extremely polite, helpful, friendly, and determined to please me. Wish everyone was that professional and nice. Thank you, Stacy!!
Stacy and his crew did a great job. Carpet looks new and smells great. Efficient and excellent job. Also very nice to have in the house. 100% satisfied.
These guys are awesome. Customer service was amazing and I really enjoyed the job they did in my home. All members of the team were very nice and professional. I would definitely recommend them to anyone and everyone that needs carpet cleaning or tile/floor work done in their home.
Incredible. Super efficient and super thorough. Couldn't be happier with technician Gary. He was very knowledgeable and informative. He did an excellent job and really took ownership. The whole process from start to finish was top notch. A+ without a doubt. Many thanks!
Great experience from beginning to end. Very professional, thorough, and just really nice people. The carpets look new! Scheduling was easy online. Communication throughout was excellent. Highly recommend.
After being told our cleaners would be a few hours late, I received a call from their manager Jordan. She personally grabbed a van, and came out to shampoo our ENTIRE house by herself. 3 floors and 2 sets of hellacious stairs! She was a rock star!! Completely blew my mind, and did an amazing job! We will definitely use them again, and cannot be more thankful for Jordan- and her incredible dedication to her company, as well as amazing customer service. Thanks again so much Jordan!!
Stacy and Joe were awesome! They we super accommodating and came out to our house to clean with a very short notice. They were very informative and helped us find the right service that would work for us. The carpet looked GREAT and I will definitely recommend them and also use them again for future services. Thanks guys! Wonderful job!
I truly adore this team! Gary and Wes are top notch. They always offer great service and expertly balance my immediate and longer term needs. They have performed countless services for me, everything from carpet stretching to tile work. I wouldn't use anyone else - and you shouldn't either!
These guys are top notch. We get our carpets and kitchen tiles cleaned once every six months. They are fast and efficient. They take precaution around furniture and appliances. I highly recommend Carpet Pro Cleaners for all of your floor cleaning needs. They even cleaned an area rug for us!
Jimmy and Jordan were awesome! They were here for almost 4 hours working some very significant pet stains from previous owners out of the carpet and it looks and smells a million times better! Highly recommend!
The online booking system was easy to use. They showed up exactly at the time I booked and were very professional. I had a various amount of things I needed cleaned and they were able to handle it quickly and efficiently.
My technician, Gary, was very professional, friendly, and detailed. Upon arrival, we went through each room - he noted any special treatments I requested. He did an awesome job of treating my carpets and stairs - they looked brand new when he left! I was amazed at how much care he took to ensure my furniture, etc. was protected while he cleaned the rooms of carpet. I will definitely use them to clean my carpets from now on. Great job!
Guys did a great job stretching and cleaning the carpet. This was the 2nd time we have used them.
I don't even know where to start but these guys are amazing, not even just from the carpet cleaning. Joe and Jimmy were extremely professional in every aspect you could want from a company. From the initial call when I spoke to Celeste I think, to when the technicans arrived. They protected the corners of my walls and furniture, explained everything to me and answered all my questions. We have two dogs and my carpet has never looked this good. I highly recommend the Carpet Pro team!
I can't say enough for the quality this company gives you. Not only did the two reps do an amazing job, they even detail the spots that I forgot to mention that were stained from a previous tenant. Communication is key and they definitely have that. I highly recommend this company for your carpet cleaning needs. Thanks again!
Would recommend these guys in a heartbeat. I had somewhat of an emergency and they worked me in same day that I called. Very reasonably priced and they successfully removed all of the stains. And it's environmentally safe! Friendly technicians, too.
Excellent service and knowledgeable technicians. Highly recommend Carpet Pro for cleaning and stretching your carpets!
As usual, another amazing job by Carpet Pro. I’ve been using them since 2016 and they never let me down. They have done everything from cleaning, stretching and repairing carpet when I was selling a house to cleaning tile and grout. They even got out all of the pet stains. I won’t call anyone else for my carpet cleaning needs!
Great service! Called the day before we needed service and he fit us in and did a great job on the carpets. Will definitely use again.
I cannot say enough positive things about my experience with Carpet Pro Cleaners. They went above and beyond to make sure our carpets were clean and fresh smelling. We had an unfortunate experience that involved our dog and a serious amount of urine in the carpet from said dog's UTI. Yea! Carpet Pro did an awesome job cleaning and deodorizing and my carpets are pee free again! Very helpful and friendly. I highly recommend!
Stacey and Travis from Carpet Pro Cleaners were excellent! Repaired/patched several worn spots and shampooed my stairs, and their work looks fabulous. Clean, efficient, professional,easy to work with ... HIGHLY RECOMMEND!
Stacy and his crew did a great job. Carpet looks new and smells great. Efficient and excellent job. Also very nice to have in the house. 100% satisfied.
Very nice job. Friendly and helpful. I would recommend them to anyone!
Courteous, prompt, accommodating, professional. Carpets look brand new and there is no lingering odor. Very happy with their service.
I highly recommend Carpet Pro of Apex. I have been using them for years and they always do a great job. Just had my tile floors steam cleaned and the look like new. The Staff is very professional and knowledgeable.
First, I have never done a review of a company before, but I feel strongly that this company has earned a five star review. Carpet Pro Cleaners are simply everything one could hope for in a well run company. Professional, knowledgeable, courteous, honest, effective, and reasonably priced. So happy we stumbled across them. A shout out to Gary. Also, Celeste is a great phone representative for the company.
On time and very satisfied with quality of work. Had a pet stain that I thought for sure would be permanent. Carpet pro Cleaners came through and got the stain out! In addition, Stacy, the Carpet Cleaner Pro was very personable and friendly and answered all my questions. Will definitely be using these guys again!
I highly recommend Carpet Pro Cleaners. Austin and Nick did a WONDERFUL JOB and they were very professional! Our carpet looked like new after they had finished and it dried very quickly. They cleaned and scrubbed (by hand) the tile and grout with amazing results. The pricing was fair and they were able to schedule me quickly. Celeste who scheduled the appointment was extremely helpful and knowledgeable about the timing and the cost. I will definitely use them again!
These guys are great. They are professional and always get the job done. They should be the poster boys for customer service. I have 2 dogs and they make my carpets look like new every time. Im just sad that they don't have a branch in florida where I am moving to
Amazing job and an awesome guy,,,Austin is the MAN!!!!
I couldn't be more happier with my decision to use this cleaning company. Nick was the service technician for the company and he did such a great job with my carpets they now look brand new. Very nice guy also. Thanks again for the amazing job.
Carpet Pro did a great job for me! They were on time, and improved the looks of my carpet 100%. When they left, it looked fresh, more vibrant, and a lot perkier! Plus the traffic patterns were all fluffed up so you couldn't see them as well. I had a small problem with my garden hose after they left, but I called them and they came right back out and fixed me a whole new extention for my hose.....which I felt was above and beyond the call of duty. Bravo!
Great service and value. These guys have turned the tide in the constant struggle between my plush carpet and dogs. I had them do a normal cleaning plus pet treatment and my carpet looks, feels and smells great. They were on time, worked efficiently and were very friendly. 10/10 (5 stars) will have them clean again!
Really the best. Called first to ask if it was okay, then came EARLY (half hour). Nice guys, and got a pretty filthy carpet very clean. Quick, professional - they're all that. Don't need anyone else.
Austin came out on time today to clean our carpet. He was very thorough, explained everything, and the carpet looks great! Fair price! Recommend in Cary , NC!!
They were so so professional. They have me the facts about their products and were very honest. I started out only thinking I wanted 3 rooms, but I was happy I went with the 5 room special. Stacy and Jimmy were outstanding. They recommended the antibacterial solvent and I’m so glad I listened. My carpets are clean, fresh, and deodorized.
Fantastic experience! In addition to having carpets cleaned, they also cleaned the grout in the bathroom and replaced the grout in the shower. The project ended up being more intense than originally expected but they communicated throughout the process and came back the next day to finish. They stayed true to their quoted price which was very competitive. Highly recommended and will use again in the future!
I decided to get my carpets clean and carpet pros was the final decision, and I have never been more satisfied in a service. Our tech Joe was very polite and knowledgeable about the services he was performing. We have 2 dogs so our carpets were wrecked and they were able to bring my carpet back to life. Also love they are non toxic which is awesome. Definitely recommend these guys.
Caleb and Daniel are awesome! Professional and personable, and did a great job! Thanks so much.
I have had nothing but great experiences with Carpet Pro Cleaners. I have used them for a few years now to clean my furniture as well as my carpet and I am always extremely satisfied. Their quality of service, customer service and overall integrity as a company are rare in todays market and truly appreciated! I highly recommend this company to anyone looking for great quality and service!
Fantastic response, service and result. Wesley and Gary were efficient and thorough. Was referred by a friend and will be referring them to neighbors. Thank you Carpet Pros!
Stacy with Carpet Pro Cleaners is top notch! Just bought our first house and the carpets needed a lot of help. He came and cleaned them, they look brand new! Very friendly and professional. Will be recommending to all friends and family. Thanks Stacy!
Professional. Fast to respond. Great job and fair price.
These guys take a lot of pride and accountability in their work. They don't sell you unnecessary service and price very fairly. Highly recommend them!!!
Joe and Stacey came out today and gave me great and friendly service. They were able to make my upstairs look almost brand new. I can not believe how quick they were and I will be recommending them to all my friends!
A very nice gentleman by the name of Stacy cleaned our carpets today. He is polite, professional and thorough. I will use CarpetPro again for sure!
Gary came out today and did a fantastic job. We had used a previous company before to try and salvage the carpets in the home from being replaced but after their service I could tell no difference in the stains left from previous owners of the home. After carpet cleaner pro came out the carpets look brand new. What a difference! I would call Gary and the crew at carpet pro cleaners anytime and for any future service. Highly recommended
Zach, Jordan and Jimmy were an amazing crew. They were knowledgeable and proud of their work. I especially liked how they cleaned up! Jordan cleaned my sink as I was paying my bill! They offered quality service. They paid attention to details and were clear about what I could expect. The office staff was helpful and professional as well. I highly recommend this trustworthy group. I’ll use them again.
I couldn't be more pleased. Thank you Joe. I Now understand why Carpet Pro Cleaners gets nothing but a 5-star review. Professional Service at its finest. My carpet looks amazing. Michele
Had my carpets cleaned by Hunter & my place looks phenomenal. Always a great experience with the guys at Carpet Pro. Would definitely recommend them to anyone & everyone.
Great job by these guys and they will be called on again when we're ready for carpet cleaning. Neat, fast and professional at a fair price. Most importantly, the carpets look and smell great
Very professional and did a great job!
Prior to having our carpets cleaned by Carpet Pro Cleaners, we thought we would have to replace our carpets. Thankfully, the technicians at CPC were able to make our carpets clean and like new. The staff were very courteous, efficient, and responsive. Prior to our scheduled cleaning, we recieved a couple of courteous calls to remind us of our appointment and to provide an estimated time. The tehcnician even called us on our appointment date to confirm the time he would be at our house. Once there, he walked with us through our house to evaluate the condition of our carpets before cleaning. We were also pleased to know that CPC uses an all-natural, safe cleaner. There was no harsh chemical smell during or after our cleaning and we never had to leave the house during our cleaning. CPC is an affordable carpet cleaner who does a thorough job of cleaning, never cutting corners. I plan to have them clean my carpets again in the future to extend the life of our carpets. I'm very thankful that I won't have to replace carpet any time soon!
Carpet Pro Cleaners are the best! The technicians were courteous, professional, and did a fantastic job cleaning my carpets. My carpets look great, smell fresh, and feel wonderful again! I highly recommend Carpet Pro Cleaners!!!
Well organized, back-up their work, got me in last minute, very affordable, great professional organization!
HIGHLY recommend! They made time with short notice and did a fantastic job!
Not only were they on time, they even offered to come early. Very friendly and professional. Did a great job and we would defiantly use their services again.
Did an amazing job- as always! Super professional!
Jordan and Jimmy did a wonderful job cleaning our carpets. They were professional and completed the task in a timely manner. Highly recommend.
Joe and Caleb, both did a exceptional job and I love my carpet now. It's so clean and neat. Thanks.
CPC came today and cleaned my carpets for the first time. The carpets look great and look very clean. They were even able to come out the same day. The crew was very polite and professional. The reason for the 4 star review was there was a couple that was apparently with the crew that just showed up in plain clothes and walked right into our house. They stood by our stairs talking to one another. They did not have the company uniform on. The made my wife alarmed and she was a little worried at first as it was just her and our young kids home. No one mentioned anything about a couple coming in addition to the cleaners. The worker mentioned about the company opening a Nashville, TN office . Maybe this couple was who was going to run/start it? Not really sure. It was just an odd experience. We mentioned to the worker and he seemed very receptive to the feedback and was apologetic. Other than this odd event everything else was great.
Quick scheduling ans great service. Old stained carpets look almost new.
Very nice job. Friendly and helpful. I would recommend them to anyone!
Courteous, prompt, accommodating, professional. Carpets look brand new and there is no lingering odor. Very happy with their service.
First, I have never done a review of a company before, but I feel strongly that this company has earned a five star review. Carpet Pro Cleaners are simply everything one could hope for in a well run company. Professional, knowledgeable, courteous, honest, effective, and reasonably priced. So happy we stumbled across them. A shout out to Gary. Also, Celeste is a great phone representative for the company.
I highly recommend Carpet Pro Cleaners. Austin and Nick did a WONDERFUL JOB and they were very professional! Our carpet looked like new after they had finished and it dried very quickly. They cleaned and scrubbed (by hand) the tile and grout with amazing results. The pricing was fair and they were able to schedule me quickly. Celeste who scheduled the appointment was extremely helpful and knowledgeable about the timing and the cost. I will definitely use them again!
I couldn't be more happier with my decision to use this cleaning company. Nick was the service technician for the company and he did such a great job with my carpets they now look brand new. Very nice guy also. Thanks again for the amazing job.
Really the best. Called first to ask if it was okay, then came EARLY (half hour). Nice guys, and got a pretty filthy carpet very clean. Quick, professional - they're all that. Don't need anyone else.
They were so so professional. They have me the facts about their products and were very honest. I started out only thinking I wanted 3 rooms, but I was happy I went with the 5 room special. Stacy and Jimmy were outstanding. They recommended the antibacterial solvent and I’m so glad I listened. My carpets are clean, fresh, and deodorized.
Fantastic experience! In addition to having carpets cleaned, they also cleaned the grout in the bathroom and replaced the grout in the shower. The project ended up being more intense than originally expected but they communicated throughout the process and came back the next day to finish. They stayed true to their quoted price which was very competitive. Highly recommended and will use again in the future!
I decided to get my carpets clean and carpet pros was the final decision, and I have never been more satisfied in a service. Our tech Joe was very polite and knowledgeable about the services he was performing. We have 2 dogs so our carpets were wrecked and they were able to bring my carpet back to life. Also love they are non toxic which is awesome. Definitely recommend these guys.
Caleb and Daniel are awesome! Professional and personable, and did a great job! Thanks so much.
Professional. Fast to respond. Great job and fair price.
These guys take a lot of pride and accountability in their work. They don't sell you unnecessary service and price very fairly. Highly recommend them!!!
Joe and Stacey came out today and gave me great and friendly service. They were able to make my upstairs look almost brand new. I can not believe how quick they were and I will be recommending them to all my friends!
A very nice gentleman by the name of Stacy cleaned our carpets today. He is polite, professional and thorough. I will use CarpetPro again for sure!
Gary came out today and did a fantastic job. We had used a previous company before to try and salvage the carpets in the home from being replaced but after their service I could tell no difference in the stains left from previous owners of the home. After carpet cleaner pro came out the carpets look brand new. What a difference! I would call Gary and the crew at carpet pro cleaners anytime and for any future service. Highly recommended
Zach, Jordan and Jimmy were an amazing crew. They were knowledgeable and proud of their work. I especially liked how they cleaned up! Jordan cleaned my sink as I was paying my bill! They offered quality service. They paid attention to details and were clear about what I could expect. The office staff was helpful and professional as well. I highly recommend this trustworthy group. I’ll use them again.
I couldn't be more pleased. Thank you Joe. I Now understand why Carpet Pro Cleaners gets nothing but a 5-star review. Professional Service at its finest. My carpet looks amazing. Michele
Very professional and did a great job!
Carpet Pro Cleaners are the best! The technicians were courteous, professional, and did a fantastic job cleaning my carpets. My carpets look great, smell fresh, and feel wonderful again! I highly recommend Carpet Pro Cleaners!!!
Did an amazing job- as always! Super professional!
Jordan and Jimmy did a wonderful job cleaning our carpets. They were professional and completed the task in a timely manner. Highly recommend.
Joe and Caleb, both did a exceptional job and I love my carpet now. It's so clean and neat. Thanks.
CPC came today and cleaned my carpets for the first time. The carpets look great and look very clean. They were even able to come out the same day. The crew was very polite and professional. The reason for the 4 star review was there was a couple that was apparently with the crew that just showed up in plain clothes and walked right into our house. They stood by our stairs talking to one another. They did not have the company uniform on. The made my wife alarmed and she was a little worried at first as it was just her and our young kids home. No one mentioned anything about a couple coming in addition to the cleaners. The worker mentioned about the company opening a Nashville, TN office . Maybe this couple was who was going to run/start it? Not really sure. It was just an odd experience. We mentioned to the worker and he seemed very receptive to the feedback and was apologetic. Other than this odd event everything else was great.