Reviews of Newburyport Cleaning Services (Cleaning Company)

Kate Rollins

Very professional service. Spotless counters, sinks and floors, everything vacuumed and thoroughly dusted. I highly recommend this company. I hired single cleaning ladies before and know that, with time, quality of the work always goes down. Newburyport Cleaning Service is BBB Accredited. They work as a team of cleaners with a supervisor in charge of each job. I feel that the owner takes pride in the services they provide and hires appropriately. They have done excellent work cleaning my home so far and I am looking forward to using the Newburyport Cleaning for years to come.

June Skuza

I've used NBPT Cleaning Services for two years now. My house is cleaned bi-weekly and it's wonderful to come home to a clean house when they have been there. If I have ever needed additional attention to an area, all I had to do was email/call and it's done the next cleaning and subsequent cleanings. The team is professional, efficient and I have no problem letting them in my house (as I am usually not home when they come. They are friendly too!!). When I have had schedule requests, they have always accommodated me.

Margaret Luderer

I have used Newburyport Cleaning Service every two weeks for 11 years and would highly recommend them. They do excellent work and are pleasant to do business with. They have never cancelled and have even come during snowy days when I've told them to always put safety first. All their cleaning supplies are environmentally safe and they use proper products on wood floors, granite, and natural stone surfaces. I'm often gone while they clean and am confident in their trustworthiness and honesty. By having a crew working they are in and out very quickly. They are also flexible with dates and work hard to accommodate my schedule.

Dick George

This company was a big disappointment, after 3 cleanings we had to let them go, we had to pick up after them. One star is to much for them!

Heather Gallant

The have been cleaning our office in Amesbury for years and always do a great job. Very reliable and efficient.

Kate Cook

I've been using Newburyport Cleaning Service for the past eight years. They've always done an excellent job for me. When I moved to a new house slightly outside their normal territory, they made it work!

Helen

I wish this was a good review but it is not. I hired Newburyport Cleaning over a year ago. Started off strong to clean about an 1100 square foot apartment that was picked up well ever two weeks. I explained that details were important including a small collection of cups on the hutch and certain items in my office. This is a small place - only 2 br, 2 ba and a living room. Rarely was the place cleaned and trash taken out completely or dusted. Always something missing. This company is the worst I have had in my over 30 years of housecleaners coast to coast. The last straw was not wiping down bathroom counters, dirty bathroom floor (missing corners and places of obviousness) and the dining room chairs as well as table were not dusted! Moreover the piano, which was dusted by the owner Richard was not completely dusted and in the light one could see big blotches of dust. Richard's answer when confronted - not to take responsibility - but rather to run and resign and hide behind "I have been cleaning for 20 years." I stuck it out because I move to a house/home at the end of April but it is futile to work with Richard. One points things out but nothing changes. Only gets worse at least for me. I have found someone else. In general, I find the Salisbury/Newburyport vendors with a few exceptions not able to take responsibility, say I am sorry, make amends and move on. They seem to have a chip on their shoulder. As I say, with exception but nowhere near the quality in the Newton/West of Boston area where I am going. Shop before you go with this vendor. There probably are much better, I hope, for your sake. Newburyport Cleaning caused more work and aggravation on my part than they were worth. Worse, I am disabled and they still didn't do a good job knowing that I had a hard time doing just about anything. I stated this fact up front and that I might have to cancel on short notice but I expected things done well. Didn't happen. BTW, Richard should not be in charge of this operation. He is running it into the ground imo at this point in his career. There is a wonderful woman who seems to be co-owner and I wish she was in charge. She would be great!

Joe Bell

We have used Newburyport Cleaning Service for the past 14 years. They do a great job and my house is always very clean when they finish. The staff is professional and nice to deal with. I love having a crew of 4 or 5 people cleaning because they finished in about an hour which is much better than having someone in the house for hours. On top of that, they are very reasonably priced.

Nancy Erickson

Newburyport Cleaning Service does a fabulous job. They have been coming to our office weekly and leave the place spic and span. Richard is very attentive and approachable. 5 star service all the way!