Reviews of Mayberry's Maids (Cleaning Company)

Musa Saeed

Very rude staff on phone she don't know how to talk to clients

Erica Thomas

I made an appointment for a 2 hr cleaning. When the cleaners got here they said "we don't wash dishes." When Esmeralda worked there and came to clean she washed dishes. These new people told me that they could only do part of the kitchen and the bathroom. I live in a one bdrm apt and when I called Esmeralda and her partner had this whole place cleaned in 90 mins. When I called to talk to one of the new managers she started raising her voice and yelling at me telling me she went above and beyond for me. At this point I did not have faith in their cleaning abilities, time management or customer service. I asked her what she went above and beyond for but instead of answering she continued being rude and disrespectfully shouting and taking over me. When I asked her what if this is not what I want she told me not to call the company again and told me she went above and beyond proceeded to yell at me like I was one of her children. When I told her she needed to calm down and talk to me like an adult she hung up and called the worked telling them to leave. When I called the office back some guy (probably her husband) answered the phone and said she was in a meeting. I said "I can hear her talking to the workers, who are right next to me." He replied I'll have her call you back." I have used this company for 2 yrs and it was great until now. If I could put negative stars I would AND NO THIS IS NOT COMPETITION SO DON'T EVEN TRY TO MAKE THAT CLAIM LIKE YOU DO EVERY TIME SOMEONE PUTS A TRUTHFUL REVIEW. SAVE YOUR TIME AND MONEY AND FIND A BETTER PLACE. The new management are immature, petty, have no customer service, conflict resolution, or interpersonal skills. Rude, and unprofessional. Worst company ever. The response proves my point.

Vegas Valley Air Duct

We use this company to clean our offices, and were never disappointed.I now love coming to a clean office Every Day. God Bless this company and I wouls recommend them to anyone that actually cares about a clean environment.

Sonja Bettendorf

Mayberry's has been cleaning my house for the last 3 years. I'm so happy with their service that I recommend them to everyone. They do a great job and even take special care with my dogs. I'm planning on using Mayberry's janitorial services for my new business location too.

Ade Punt

Gil was super helpful. I needed someone to come in the same day to clean my dad's apartment for his 90th Birthday. Gil made things work to send two gals out to clean. My Dad (who is quite picky) LOVED the gals and the housecleaning. We will definitely use them again. Thank you for making it all happen so quickly and doing a great job.

Gary Ketler

Mayberry's Maids has been cleaning our house in Las Vegas for over 14 years. The team's are professional and always get the job done right the first time, we will ask for some extras and they will always accommodate. I recommend this cleaning company to anybody if you live full time in Las Vegas or Henderson Nevada or you have a part time residence like us.

LINDA A

Thank you

Naty Perez

Mayberry's Maids is the best cleaning company in all of Las Vegas Im so happy that they clean my home and Office. I recommend them to all of my friends and family. Call them for Air Duct Cleaning as well. Thanks guys for everything you do for us. N.P

Madison Jackson

My original post was 5 stars. But after last week if I could do a negative star I would. I have been using them for several months every two weeks. We purchased a house and boy was it a crazy day. The maids added to that after I arrived and saw that barely anything was done. Instead of calling me and telling me when was going on they just did what, I don’t know. They didn’t even use basic common sense. What a waste of $220. Why bother asking for my money. They would fight it and I don’t have the energy. I now use Merry Maids which I found out a lot of my friends use and have never complained about in all the years they have used them. STEER CLEAR OF THESE PEOPLE. NOT GOOD AT ALL

cristina criado

Ana and her team are true pros. It's very hard to find someone who will clean as well as you would like to if you had the time you'd like to spend on it. I've been disappointed many times. But after hearing great reviews about Mayberry's Maids, I gave it a shot and haven't looked back.

Mark Schoenbein

Tessa and her crew were awesome! I really appreciated their attention to detail they did a great job in a timely fashion. Thank you Mayberry’s maids and Tessa for a great job! If you’re thinking of trying Mayberry’s maids I would highly recommend them.

Tracy Lopez

Rude customer service.

Fortune Burke

If you are as particular as I am, you will definitely want Mayberry to clean your house. Melissa and Bea are always punctual, professional and hardworking ladies that know how to make my home sparkle.

Josh Oldiez

Melissa is wonderful she does such a great job on the house every time Joe Jackson

Ryan Dye

Mayberry's is always on-time, priced fairly and makes my house look spectacular. I love coming home from work after the Mayberry's crew has worked their magic - it looks like a brand-new house! I highly recommend them for all your home and office cleaning needs! R

Katie Wade

We hired Mayberry's Maids to do a move-out cleaning, including carpets. The person who did the scheduling was VERY accommodating and helpful, even though I was calling last-minute. The cleaners were fantastic at communicating with me. They gave me a call the day before and the day-of to make sure we were good with time, and they even arrived early. The cleaners were very kind and willing to add on a few extra things for me at the last minute that I needed cleaned. Later, when the carpet cleaners came they were SO helpful and kind. They even replaced some air filters for us because they saw that we were about to do it. Our house was so clean and the price was so reasonable. I rarely write reviews, but I was very happy with their services. This is my first time ever hiring cleaners, and I will definitely go with this company again.

Richard B

Great cleaning service, they will make it right for you!

CARLY PHILLIPS

Mayberry's Maids always just such a great job. Very thorough and attention to detail. The staff is very friendly as well. I highly recommend this company for cleaning services if you live or rent in the area. They are awesome!

Brent Simmons

Excellent housecleaning service. I've used them multiple times and always had prompt a thorough cleaning. I just wish I'd known about them earlier. I would have gotten my apartment deposit back. They did the work on time and completely to my satisfaction. Great work on time at a fair price.

Sabby S

They were hired to clean my bf's house when he moved out. They had a list to go off of that was printed off of their website specifically for move out cleanings. Now you might be wondering how i got involved in all this...Well i got involved, since the 2 ladies that were sent to clean could NOT do their jobs...i was on my hands and knees cleaning up what they should have done before the landlord came over to do walk through the second time. Oh yes did i forget to mention that they were called back because they did such a crappy job the first time, that they had to come back to redo the house? Because it was still filthy. Let's start from the beginning...2 ladies were sent over for 4 hours for a total of $240 to clean the house. Mind you they had the list that was printed from THEIR website with "clean baseboards" hand written in to ensure that they would get the baseboards. i can tell you that they DID NOT CLEAN the baseboards amongst other things. So if they have this list created to "help" customers that are moving out, why can't they train their staff to follow this list??? They sent the same 2 ladies to redo the house... One was named Melissa and she was in charge with another lady that was assisting her...They were called back because i checked their work after the first 4 hours and i told my bf to get them back because they did a crappy horrible job...the landlord concurred when he came to check the house the first time. I wanted to be there when the ladies came to clean but because of a doctor's appointment , i was not there. But i got there as soon as possible after they left and OMG. They left everything dirty again. Yeah 1.5 hours later, all they had cleaned was the dishwasher. And to top that off, they were giving my bf attitude because they had to come back to redo the house that they messed up on. And on top of that, they lied to my bf and told him that cleaning the garage would cost extra. But if you look at the cleaning list on their website, the garage is included in the move out cleaning. And they told Gil, their boss that they couldn't clean it because it was dirty. So what's the real story? Was it dirty or was it going cost extra??? And the icing to top this entire fiasco off was the 2 conversations i had with their manager Gil at the office. First when a customer is calling to complain, do not interrupt them... It just makes them more frustrated. Secondly, do not talk down to them like the customer(me) is an idiot. He basically was telling me that i needed to have reasonable expectations and that they could not make anything look new... Thirdly, do not hang up on them when i tell you that i am using the pictures that i am sending you as references to the crappy job done by his staff. Because that is what i did, i sent 6 pictures to him to show him what a crappy job they did and all he could do was hang up on me, when i told him i was writing a review. All Gil could do was stand behind his crappy crew and tell me that they use ecolab chemicals to clean the houses. Well apparently, they have never heard of elbow grease cuz that's what it took to clean up the mess that the "professional" Mayberry Maids could not clean. All Gil could tell me was that they cannot make the appliances new... Like i ever asked them to be new... All i asked was that they be clean. Apparently, asking for his Mayberry Maids to clean the house properly was having too high of an expectation. Apparently, I'm supposed to have reasonable expectations as he told me multiple times over the phone. But I'm telling you right now that his definition of reasonable and my definition of reasonable are total opposite ends of the spectrum. If you saw the mess and saw how dirty the house was after they spent close to 6 hours cleaning it... You would be as frustrated as i am. Would i ever use them again? Omg do i look as stupid as Gil thinks i am... HECK NO, I WOULD never ever ever use them. Shoot with the way they clean, i might as well save the money and clean it myself...oh wait...i paid and I still had to clean. Lesson learned

Paulet Turkel

Magnificent House cleaning company. We used Mayberry's Maids to clean our new home and the house we just moved out of. We just bought a home in the painted desert community in North Las Vegas area and the home was built in the mid 1990's so it needed some work. The team that came out looked at the home and made their evaluation in just minutes. The Girls were so helpful in pointing out things that I didn't even think of like the tracks for the windows for example . they worked so hard all day to get my new home clean that I almost didn't recognize it when we returned to the home. The bathroom tiles were a different color them we thought when we bought the home. lol . We thought that we were going to have to replace the oven but when they got done with it it looked like new. I was so happy with the house cleaning that when we moved in from our old house I had Mayberrys maids back again to clean that house. I highly recommend that you use mayberrys maids and we will be calling them again you would be hard pressed to find a better house cleaning company in all of Las Vegas.

erika smith

i want to thank mayberry maid for a wonderful job they did. the maid service was very good and our windows look amazing, we also give you a rug to clean and it came back like new. the guys are nice and very professional. ill recommend , we well use you're company a lot in the future.

Kool Radiator

We use Mayberry's Maids for all of our office cleaning. They have done such a good job at my office that I have them clean my house as well. Call Mayberry's Maids for all your house cleaning office cleaning needs.

jhon m

i just got my house and my carpet cleaned in my new house by may berry maids this guys know what them doing great service/fair price-cant ask more will use you guys again thank you may berry !!!

William Gross

This company must have paid for reviews on Google. After seeing their Google reviews, I gave them a call. They were supposed to have a move-in special. I met them in the morning. Two lady came in and they walked around my 2 bedroom condo, 1100 square feet. There was some furniture left behind by the previous owner. I told them I wanted their move-in service, and pointed out two areas that especially needed to be cleaned, which was the washer and dryer door glass and the stove. They quoted me a price of $180 for 3 hours. I gave them my credit card info, and $20 tip and left for work. When I came home, I didn't bother to check the place because it was late that night. I checked the next morning, and I could see that they didn't do a thorough job. I emailed them last Monday, ask for some kind of refund on Aug 10th, and they still haven't responded, so I figured I would post this review. I posted a few pictures of 2 areas that weren't cleaned. Beside the couch and stove drawer, a window sills and around the tv were not cleaned. They may have been other spots, but it doesn't matter. For $180 I shouldn't have spent the weekend going back over things to make sure they were clean. My advise is to just find another company. I assume all the 5 star rating are paid reviewers.

Lesa Howard

Paid for 4 hours of cleaning, dusting, vacuum, and moping. They left after 3 hours, and this remained!!! Dust balls, food crumbs in base board corners not wiped down, tile not vacuumed and mopped, pictures on walls not dusted, dining room table, legs, and chairs not dusted. NOT HAPPY AT ALL!!!

Gary Sargent

This review is for their both their Window Cleaning service and their maid service. Window Cleaning Their website promotes $8.00/window, but when their team showed up they tried to charge me $19.00/window. I asked why and they said that every 1 window that opens counts as 2. The whole experience was shady. Cancelled them. I would recommend finding a more transparent company. Maid Service Hired 4 maids to handle a deep spring cleaning. Nearly everything they did lacked attention to detail. For example: dusted the desk, but not on top of it / office. Dusted part of the television but not the other part / living room. Cleaned one door on the fridge, but not the other - even wiped around a picture on the fridge without moving it. Broke a closet door off track and left without telling me. I could go on. All in all a poor cleaning experience. I would not recommend this company and I would not hire them again. PS - When I first saw they had good stars I hired them. Looking back now I see all the reviews are from a year, two or more ago. They've dropped the ball.

Marti Ladd

Mayberry's cleans my personal home every other week and also my 248 rental properties. They are highly professional and stand behind their work. I would recommend them to anyone!!

Dimitri Allen

Terrible

Lisa Markowicz

Even though it was an old mobile home that they cleaned they made it look like A palace! Extremely thorough, on time and very professional & kind! Thank you so much ladies for all you did today!!!!!!!!

Charles Clay

I've used Mayberrys House Cleaning service for the past 4-5 months and have been loving it. Much better than my last cleaning service in terms of the quality of cleaning, but also the communication from the company itself. The are a quality service and i highly recommend them.

Taylor Cope

I contacted Mayberry's Maids to have my house cleaned out. No one had lived in it for over 6 months and all of my wife's possessions including furniture were still in the house. Not to mention a stinky fridge. I live out of state and Gil was my contact. I looked at the options and prices he offered, compared them to 2 other companies and he was by far the best deal. They say you get what you pay for-so you would think the cleaning would be sub par. IT WAS NOT. They did an amazing job and it was a big job. I am so happy with Gil and Mayberry's Maids. I would recommend them to everyone.

Paula Astin

After my first house cleaning, I know that I shall us Mayberry's Maids on a regular basis now. The ladies did a spectacular job!

Anna Descher

They didn’t do house cleaning, they did vent air duct and dryer vent cleaning and totally screwed everything up. Broke a vent cover and dislocated air ducts inside the ceiling as well as left broken air duct from my downstairs dryer. Worthless and costly. Also, they left the water hose from the washer loose and flooded the laundry room and basement. Not to mention, their hoses and vent cleaning equipment , dragging them around , causing scratches and black marks on my walls and stairway. What more can I say . Very disappointed

Jeffrey Compton

I have had Melissa from Mayberry's Maids for almost a year - and she and her team are first rate. Every time they come the apartment looks like a first-class hotel suite. They arrive on time, they remember details from previous visits, and they are pleasant and professional. I have had many maid services over my life (Cleveland, New York and Las Vegas) and they are the best!

Angie Garcia

Don’t recommend. They use the same mop or they don’t know how to clean the mop they used from the previous house. Their own materials look dirty, one of the girls cleaning I swear looked so high she could fly. The items they use look beat up and old, the house ended up smelling like a wet rag. I thought this was a good company but I regret it.

Kathryn Kelly

I have used Mayberry's Maids for 10+ years. They always go a great job. Sugel & Ester are the best!!

Ally Promov

The best house cleaning company in all of Las Vegas on the spot and a perfect cleaning. The staff was so professional and my home looks like new again.

Nikki Grant

I recently moved and had to have the carpets cleaned throughout the entire house. We were quoted a reasonable price for the entire house and Julio did an awesome job cleaning the carpets. His customer service was amazing and I would definitely use them again and refer anyone I know looking for a carpet cleaner to these guys. A+ work, pricing, and customer service.

Tom Eder

Had a Christmas party and they were here the next day on time to clean very happy with their service.

Mark Felt

We had our Air ducts cleaned by them and they did a very good job. The guy who came our was nice and cleaned up after himself.