We've got all the feddbacks of people like you who are buying the products and services of Diamond Chem-Dry (Cleaning Company) in Nevada area.
Now the firm has a rating of 4.3 out of 5 and this score was based on 30 reviews.
As you can see it reaches an reviews average is quite good, and it's based on a very large number of reviews, so we can say that the score is very faithful. If there are many people who bothered to rate when they've done well with the business, it works.
You know that we do not usually bother to place reviews when they are correct and we usually do it only if we've had a problem or issue...
This Cleaning Company is classified in the category of Carpet cleaning service.
I was able to get an appointment right away and Mark came out and did a fantastic job. You can really tell that he knows what he is doing and my carpets look great.
The worst carpet cleaning experience ever. I usually had my carpets in the past shampoo/steam cleaned but decided to try chem dry with my current carpet. Inquired about having 1 guest room, small hallway, stairs done, some areas with pet urine stains was quoted $100 and same day service. Mark came over with a tech who seemed like he was in training or didn't quite know what he was doing while Mark just supervised him. The tech also complained there was hair in the carpet and then he had to use my bathroom/toilet how unprofessional. When he was done the carpets still looked stained and the stairs splotchy plus it still smelled. They told me to wait 1-2 days because it was still very saturated but they can re-do it then if I wanted and left without giving me a written receipt but said it would be emailed which it was not. After the second day I asked to have it redone so another tech showed up several hours later than scheduled and sprayed my carpets all over again. I asked if any of it gets lifted/sucked out afterwards but again just saturated he also said the berber carpet I have is the hardest carpet to clean. The next day the pet stains and odor were still visible and strong plus there was so much chemicals sprayed into my carpet I started having congestion and coughing that lasted for weeks afterwards. It's terrible that my carpet did not actually get cleaned and they should have told me that their chem dry would not be a good choice for my carpet instead of wasting my time and money on this service twice. Very disappointed.
I've used Mark twice now and will continue to use him. Professional, reliable service and the carpets could not look any newer! Very good pricing as well!
Had to have them come out twice because the area rugs looked worse than before they came! The carpet looked great but, for area rugs....I was very disappointed!!!!!!! They looked like worse than before they treated them!
We have consistently used Diamond Chem Dry for years (5+). Mark and his team are absolute professionals. Recently, and had an emergency after laying brand new carpet, Mark made it a priority to fit me in. If you are looking for a reliable, professional company, call Diamond Chem Dry.
The best carpet cleaning experience. Very professional!!! These techs were in time, got all my trouble spots out and cleaned my carpets like new I should have called them when I moved in. My carpets look better than when I first moved in the place. Great job guys!!!
Had only about 250 square ft of carpet to clean. (A studio ) I assumed they had a truck mounted machine, so I didn't ask. They came in with a round scrubber which not only smashed the dirt into the carpet, but soaked it beyond belief. They said 2 to 4 hrs to dry, and it took 2 days!! It did not take out the traffic dirt at all. Will never use again. The new tenant didn't believe I'd had it " professionally " cleaned!!
Definite five stars. They came on time, cleaned my carpets better than expected, and were very friendly and personable. I am gonna call them back when i need my carpets redone.
Professional and Excelent Job, I would recomend this company for anyone needing Carpet cleaned as I did. Removed Stains, great price. I am very pleased with their service, they surpassed my expectations. Thank you, Thank you, Thank You.
Very friendly & professional staff ! They do great work & they do It quickly . My carpets always look like new afterward .
Excelent service, left carpets and upholstery extreemly clean and smelling good!!!
Called to have an area rug cleaned and they came the same day with very reasonable prices. Very professional and fast--would recommend to everyone!
The best carpet cleaner in Vegas. Thanks Mark!
We had three horrible pet stains awaiting for us when we woke up. We tried to clean it ourselves with no luck. Mark was able to come out the same day and gaveve us a fair price. He was up front that he can not guarantee he will be able to get the stains completely out. After some TLC the stains are gone. They worked very hard. We are so happy with the results.
Mark from Diamond Chem Dry came to clean my carpets and upholstery. He was on time a did a excellent job. My carpets have never looked cleaner and my upholstery smells great. I had a problem with some urine stains from a puppy I was training but Mark was able to remove the urine spots with his products. I would recommend Diamond Chem Dry to all. Thank you for the good job.
Mark with diamond chem dry has been cleaning my carpets for years. He has always cleaned out all of my pet stains. Would recommend him to anyone. Diamond chem dry is amazing.
I am so happy with Diamond Chem Dry! They are so nice and professional. I will use them forever. The prices are reasonable and they go above and beyond service! They've helped my home look great and my mom's too! Thank you Mark and thank you for your awesome technicians who do the job fast and efficient!
I'm so unhappy with the service. 1st of all only one person showed up, he didn't vaccum the carper before starting the cleaning, he was in a hurry to finish and leave left so many spots unctouched. The worest of all, he didn't clean the carpet well. My capret didn't need much except 1st steps of the enterance to the rooms which was a little dirty and that's the main reason I wanted the cleaning. I told him that many times. He kept insisting that he uses strong chemicals but my capret is too light that it's hard to clean...seriously?? If you can't clean that then you shouldn't not be in that business. He suggested to have my capret cleaned every 6 months. I'm not upset only that I paid him for ajob that wasn't done well but also for trying to convince me that it's my carpet fault and that my kids are going with shoe on on the carpet.
Mark does a great job - I would highly recommend Diamond Chem Dry to anyone who is looking for excellent carpet cleaning and service! You can't go wrong.
Visited Vegas to change out tenants in my rental property and called Mark to clean the carpets, he was AWESOME. Arrived on time and did a better job than anyone else I used in the past. The carpets dried fast and they looked almost better than when I originally purchased them. Thanks Mark.
Very efficient. Very professional. Prompt, honest service. We would definitely call them again for future service!
Mark and Aaron always do an amazing job. I have a problem puppy that loves making a mess. My in-laws are popping in for a quick visit and Mark got me on the schedule ASAP. My carpets look perfect!
Mark has been cleaning carpet throughout my two-story home for several years. When you find someone in Las Vegas that you can trust and count on to show up on schedule, offer fair and competitive rates and do professional work -- you stick with them. Although he has always offered to return and correct any part of his work that I was not satisfied with, I've never had to take him up on his offer. He does the job right the first time. Mark knows my house, my cleaning standards, my expectations, and he doesn't try to upsell me on extra products and more expensive services. I like that and I like the work Mark does for me.
Mark with diamond chemdry came the same day I called . The carpets have never looked better. I think think they look better than when I moved in. He also cleaned a couch which came clean and smells great. Thanks Mark. You did a great job.
Diamond Chem-Dry has come over to my apartment a few times and done a tremendous job. Like that they helped to narrow down a time that worked with my busy work schedule. They even went and spent a bit of extra time to help got out some pet stains. Shout out to Mark for being such an awesome guy!
We recently bought a home and wanted to have a clean and fresh start to our carpets and flooring. Mark was courteous and professional the entire time he was here, fast work, great results - black grout lines are back to original off-white, carpets are soft and fresh. We are pleased with his service and I would call him again.
Owner Mark always does a great job and using his service for years , really takes care of those traffic areas for me. Always prompt and courteous service. Highly recommended.
Professional and excellent service all around. I wouldn't hesitate to recommend this company to anyone needing carpet cleaning. They were timely, and efficient all with an excellent price to boot. I will definitely be calling them again when my carpet needs to be cleaned.
Diamond Chem-Dry was recommended to me by a friend. I was very satisfied with the service he provided. He did a great job and was very friendly. My carpets came out like they were brand new! I would definitely use them again!