Reviews of Buffalo Restoration, Inc. (Cleaning Company)

Sherry Hein

Completed the job in a timely manner, Job technicians were easy to get in touch with and they completed the job to our expectations.

Travis Irwin

All I can say about this some called team, is to watch out. I live in a older home in Bozeman, basicly on the MSU campus. Due to prior room mates having a complete lack of respect, two of the bath rooms needed attention on a level that would require a professional. And some how we got these guys. After almost two months of waiting after they visited the home, and did an initial check, we had not so much as revived a phone call. I my self have nearly 15 years Coverings experience putting me well in the the journeyman category, and after nearly two months, I had become fed up, and thinking it was the land lords not showing any common decency I called them one after noun. The bath room was basically un-usable, I personally would not have washed my dog its current condition. Cealrly the land lords and these guys must have had a good idea about the condition , and how unapealing it was on every aspect. When gettintg ahold of the couple that rent us the house, I offered the deal of the century, Full bath room remodle, new grannet counters, new cabnits, High end stone for the floor, new lighting fixtures. for around 1200-1500. INSTALLED. The owns then cotact Buffuilo and ask if they can pull out of the contract on the down staris bath room. At the time, They where told "NO" due to some type of health codes that must be made sure clear before the new construction can begin. Day one, plastic is set up in the hall way.with a fan pushing air out of the bath room through a plastic tube and out side. and the removal of the vanity. Day two 3 panels of sheet rock removed, base board removed, bleach sprayed on walls. At this point I had about lost it, they had done less work in two days then your average house keeper does in a single bath room at your local Days in. Spots of the wall still heavily covered in mold, TOLIT still in, and the floor that had mostly been removed prior was left in the very small areas that had not been removed by my self last summer. At this point I had some question, " why can I visibly still see mold? why have you not removed the nales that where holding on the base board, they are just sticking out the wall ( I was told multiple times " we arnt done yet just hold on" ) they kept using the Word scope, as in "Its not in our scope." I asked where this list of things that must be taken care of before we can build in this area, they told me multiple times my land lord did not understand. or I my self did not understand. Yeah Im wrong sorry heres a few thousand bucks a lot of money to do less then sprinkling ajax would have done. I believe these guys to use words that inflict panic on the more common mind set of a young home owner, demand only they can do the work, do basically nothing and then wait for the check. These guys need to seriously be looked into, this is straight black mail with your own home.

Robert Johnson

Buffalo Restoration is a real class act. Not only do they get to the job immediately, but they do such a good job on the restoration and water damage, they prevent further harm to your home or business. I would always want them to do my work. Thorough, professional, courteous, and wonderful to work with. They are the best. Don't use anyone else.

sheila mellen

I was out of town while the repairs where done and they kept me in the loop the entire time and everything turned out amazing. They were also very understanding about that fact that is was dealing with an insurance claim and worked with me to get everything resolved as quickly as possible.

Maria Kuklinski

Started out great. Quickly became unprofessional and predatory. Their actual service staff is lovely. That's about the best praise I have for them. Tried to bill for closets they didn't even step foot in. Stopped returning calls. Went from helpful liaison with insurance to call-them-yourself-and-get-back-to-me. Wanted to be impressed, but ended up disappointed and victimized. Best advice: Scrutinize your bill!!

Kay Ruh

Buffalo Restoration took care of our flooding problems efficiently and as quickly as was possible. It was a very positive experience working with Buffalo, and I would recommend them to anyone with restoration needs. Thank you to your entire staff for your professionalism, and with your personal approach to our needs.

Kyle DeVerna

Prompt service and great communication/ follow through from Ryan H.

Erik Henyon

Awful customer service from upper level management! Additionally, Buffalo Restoration worked on my neighbor's house and made things worse! They had to get a different restoration company into their house to clean up the mess!

Barb Watson

Very professional, accommodating and thorough!

Cathy kastner

We are extremely happy with the great customer service and the extremely knowledgeable staff at Buffalo Restoration. We recommend this wonderful company to all our friends and family, thank you!

Don Small

Buffalo Restoration always delivers. They are very professional and and very courteous. I highly recommend them.

Leslie Brown

The customer service was excellent, and the work they did was top notch. Both of the people who came to work on the house were professional, kind, and efficient. Johnny, one of the technicians, even came back later in the afternoon to explain face-to-face some anomalies in our venting system that needed to be addressed. Thanks guys!

Sheila Hanson

Everyone we dealt with was very professional and helpful. The process and outcome were explained thoroughly and all our questions were answered.

L Humberger

Buffalo Restoration has saved us twice-- two instances of water damage in two different houses. The first was fairly minor, and we didn't need a ton of help, so Buffalo handled just what we needed. The second was major, and they took care of everything start-to-finish including dealing with the insurance company and coordinating access to the condo with our renters. All I had to do was pick out new flooring. They were extremely kind and courteous. Knowing that I was stressed, they made me feel calm and in control. I can't say enough good things about our experience with everyone at Buffalo Restoration.

Pamela

They were trustworthy, efficient, and fast fixing our crawl space.

Joan Ford

From the initial phone call, to the emergency response, to the constant updates, and finally, the remodel, I felt confident that the worst day was going to result in an excellent and positive outcome. Buffalo Restoration was the best phone call I made on the day I discovered aftermath of a frozen pipe. Thank you.

Patty Martin

Quick response and great customer service! Hope we never have to go thru the same (or different) emergency again, but would call Buffalo Restoration again if we did!

jan Schwartz

Very professional service. Thank you for taking care of our emergency.

Benjamin Heating and Cooling

Buffalo Restoration is so well ran with the finest people. I’ve watched the owners and employees over the years with admiration. They are connected to the local community and able to serve. Everyone at Buffalo carries a grace with them that make any situation feel like home.

Annie Mac

I had a mattress thoroughly cleaned and was extremely pleased--not only with the work done, which was exceptional, but also with the customer service--the courtesy, information and promptness. Thank you!

Greg Palmer

Buffalo Restoration was very quick in providing me an estimate and their work was quality. I will use their services again if ever needed!

Debra Ziegler

Curteous, treated our house with respect and left the place clean . Highly professional.

Gillian Zohnert

The whole experience from start to finish was very pleasant with Buffalo. The technicians who came to do the mitigation, the adjuster and everyone I spoke to were very pleasant and courteous. The work was done quickly and efficiently and I was very impressed with the cost and the quality.

Ambrose McJunkin

Replaced water-damaged kitchen floor and cabinets. Restoration and reconstruction work was done professionally and to client satisfaction. Buffalo was prompt and courteous through the entire project. Would definitely recommend.

Kenji Aoki

Great job !

Shirley King

First of all I did not know that Buffalo Restoration provided a service of routine cleaning of carpet and tile. I was ready to call another carpet cleaning business that I have used in the past with great results; however my husband suggested we use Buffalo Restoration as we wanted to have our slate tile cleaned as well after some small remodeling projects that left our carpet and tile dusty. Randy did an awesome job. He arrived on time; provided his business card, explained the process, measured the space to be cleaned and provided the quote. Very professional. Our neighbor thought we had a water leak when he saw the Buffalo Restoration van in our driveway as he wasn't aware that they provide routine carpet/tile cleaning as well. I'm so glad I am aware of this service now and would highly recommend Buffalo Restoration to anyone looking for a routine spring cleaning of carpet and/or tile in their home. We loved the end results. Thank you Randy and Buffalo Restoration!! I am editing my review today (06/03/19) because of an added service I had and I want to recognize Johnny and Brayden for the excellent job they did cleaning out my dryer vent on 5/31/19. They called me because they had a cancellation which worked out perfectly for my schedule to move my time up a day. They were both very professional and Johnny explained the procedure. It gives us peace of mind knowing what could be a fire hazard was taken care of so simply and easy with preventative care. I'm sure not too many folks think about having their dryer vent cleaned out on the outside as well as the inside. A reasonable cost and professionals who know what they are doing. You can't ask for more than that. Thanks Buffalo Restoration. We'll be having that done on a regular basis. Shirley King

Emily Wolfe

Buffalo was helpful, friendly and professional when we had a problem with mold in our house. We'll definitely use them again.

T Shaw

I haven't had the chance to use their restoration services, but their mugs are AMAZING!!! Seriously, my kids fight over these. The wide handles can fit your whole hand with comfort and ease. If they put half as much effort into their services as they do into selecting their mugs, then you really have nothing to worry about.

james t

Dont believe all the Fake 5 Star reviews. Had them clean up some water damage and replace some sub floor and carpet at my home. They overcharged my by thousands and cant really figure how it could cost 20% of what I got billed for. Horrible experience!

Matt Parsons

Professional and thorough job after my hose bib sprung a leak.

gail lalonde

This is my third week having the team out. Every single one of them is very very nice, friendly, knowledgeable and informs you on every step of the process. Wonderful group!!!!,

laura swift

Logan and the restoration crew from Buffalo Restoration have worked at my home in Bozeman twice in the past two years. Prompt and timely attention reduced the scope of the work and professional leadership and commercial equipment managed for the best possible outcomes. They cover all the bases!! Thank you again Buffalo Restoration!!

Kathi Thorson

Great to work with!

Valarie Martinez

Our home flooded with sewer and from the first night Logan and his crew were so quick and awsome. Tyler was assigned to our case and he and his crew have been nothing but helpful. I would like management to acknowledge that they have a solid team and Tyler is a great leader. Thanks to all the guys that helped get our place back in order. Guys I hope you get a raise you deserve it.. I would recommend this company to family and friends. I would also like to give a huge shout out to Johnny and Brice they did an amazing job cleaning our ducting. So friendly and very knowledgeable and man were the ducts nasty.

Kristin Carden

Buffalo Restoration was fantastic to work with. They helped me design a customized solution for my situation, and were very friendly and professional. I would highly recommend them.

Kathi Cowdrey

As a local HOA manager, we often need restoration services. Buffalo Restoration is always very prompt, and professional. They do a great job!

Diane Brawner

Buffalo Restoration folks were kind, courteous and responsive. They did everything they promised as promised and in a timely manner.

Gregg Messel

Buffalo Restorations Professionalism - the crew, Nate and Jordan, were great communicators and just fun to have around. They kept us informed about the work to be preformed and progress during the two days they worked on the house. I highly recommend this company and this team.

Andrew Clapper

After a burst pipe, they showed got it dried out and got the house back together better then it was when they started. Easy to deal with, very professional.

Scott Lapre

Excellent service and work

Jill Hall, LMT

Speedy response time and excellent customer service.

Betty Greeson

Excellent experience with complete restoration after major water damage to my kitchen and bathroom. Professional care quth every step, from answering my first call for help to the final transaction. Highly recommend this company!

John Knill

We had significant water damage in a rental property. Buffalo did a great job with the mitigation AND the restoration. They were easy to work with, met their timelines, and most importantly to me, were good communicators throughout the project.

Terri Barber

We have worked with Christopher, Phil, Rockin’ Randy, and others at Buffalo Restoration and have always been extremely happy. They provide excellent customer service & work. I HIGHLY recommend them for anything from carpet cleaning to major clean-up/restoration!

Ben Justesen

Great company. They love their people and it shows.

Crystal Hawes

Would never use anyone else!! Glenn and the whole team made our overwhelming aggravating situation manageable. The customer service and altogether care of our home was outstanding. Glenn went beyond to accommodate our family. Couldn't be more thankful and pleased with the outcome. Thank you Glenn and Buffalo Team!!!

Jared Crowson

If they aren't mature enough to park a van in one space I don't think I want them working on my house.

Matt Lueck

I was extremely impressed with Buffalo Restoration. They were fast to the scene and their knowledgeable staff helped my immensely in person and on the phone. I thought for sure my wood floors were ruined after a broken exterior spigot caused puckering in the boards and water in my crawl space. Buffalo Restoration came in with the right tools for the job, and in little over a week, the floors looked like new. This saved me the huge headache of having to replace them. I hope I don't need to call them again... but if something else goes wrong, I'm confident they will always make it feel like home again!

Kris Killorn

Fast and dependable, came into the office after a fire, and a day and a half later we were up and running!

aa Burns

Always go above and beyond! I'd highly recommend!

Jeanne L. K. Davis

If you have any messy problems, call these guys. Fantastic service. Great results.

David Carter

David, Derek, Russ, Gabe, George, Phil, Thea, ... the entire team at Buffalo works hard to make things as smooth and painless as possible every time we have need for their services. Honest, caring, kind, courteous, level headed, and proficient at every turn.

Dede Beveridge

I highly recommend Buffalo Restoration! They made time for us same morning of our call regarding flooded basement—on a busy call day—and went immediately to work to remedy the situation. We were saved from more extensive damage by their very quick and professional response. Very reasonably priced, and a pleasure to work with!! DB

Kelly Gaugler

Buffalo Restoration is my go to for carpet cleaning, duct cleaning, and dryer vent cleaning. They are so professional and have outstanding customer service.

Amanda Klatt

Buffalo Restoration has helped us with two different flooding problems we’ve had. They always repsond quickly and do great work!!

Denis Jones

Needed some mold remediation in crawl space for a real estate transaction. Was doing this while out of town. Couldn't have been nicer to work with. They were able to get an estimator in to look at the scope of work within a few days. I explained the time line and they were able to schedule it for completion well before closing. The work they did was excellent. Hope not to have to deal with any mold issues again but if I do I will be sure to call Buffalo Restoration again.

Susan Schwab

Everyone we worked with was highly professional and courteous. Buffalo worked to get our job done as quickly and efficiently as possible.

Jason Wiers

Excellent company! Quick to respond. Work is thorough. They ease the anxiety in a tough situation.

Lora Vaughan

They showed up to clean ducts on our HRV and realized right away that it was a job that they couldn't do. They were courteous and best of all didn't try to do a job they weren't equipped to do. Later another team from Buffalo came and helped us look for options to solve our problem. In all a very good experience.