Reviews of Arrow Fabricare Services (Cleaning Company)

Jeffrey Hall

Unfriendly, rude. They put a new liner in my Remy jacket 3 years ago and this year the entire liner fell apart! They offered ecery exuse immaginable as to why it wasn't their fault. I will NEVER use them again!

Alice Rodriguez

Arrow Fabricare Services was very highly recommended to me and I also recommend their services to others.

Michael DiPasquale

Amazing Cleaners. Not only do they do a great job on your clothes but they have excellent customer service. Recently I needed something in a pinch and they took care of me. Ebony was extremely helpful and professional and got the job done for me. I would give 10 stars if I could!

Edward Straley

Best Cleaners in the Metro.

Daniel Washington

They did they job

Marla Groth

I have used Arrow as my cleaners for years. I am always very satisfied with their quality service. I took my 20 year old leather coat to have it restored, I read reviews that said they make leather look new again. My 20 year old coat looks and feels brand new, it will last me another 20 years. They put in a new lining, added my zip out lining back, restored the black color, all buttons were on tight, I cannot say enough good, they did an awesome job.

Justin Campbell

Came highly recommended from friends who are long time customers. Been twice, both times issues. First time, broke a zipper-how does that even happen? Then claimed it came in that way. We went over each piece when they were dropped off. Second, they staple a shirt to the hanger. STAPLE!

Reaching New Heights

New to the area and needed to get my husbands clothes dry cleaned. I should have known to go somewhere else when I had to get buzzed into the building, very sketchy neighborhood . Once I was inside ..... service was slooooooow. I told the older gentleman that I don’t care what the cost is and I didn’t have time for him to count each item I had (which was a lot). He then told me they charge a lot of money but are the absolute best (doubt it) and there is a ten day turnaround time (which may have explained why the customers were picking up one item each, but an almost two week turnaround time is not going to work for my family). Having read the other reviews detailing the damage/lost items/robocalls I’m glad I took the items to a cleaners with fast customer service and quick turnaround time. This place is a joke.

Nick Kolega

I had used Arrow Fabricare before and always had a great experience. We recently spilled coffee on a sheepskin rug that was used during our wedding ceremony. Another dry cleaner sent us to Arrow Fabricare. It would’ve been a little pricey to do the whole rug and we didn’t want to pay nearly what it cost to purchase to get it cleaned. Jim cleaned it for us with some water and soap free of charge (he just said to give money to the needy at the next opportunity). He also gave us advice on how to care for it over the next several days. Everybody was very friendly while we were there. Will definitely go back here. Thank you Jim and Arrow Fabricare Services for saving this sentimental item!

Leigh Harris

Although my difficult-to-handle heirloom piece was not able to be professionally cleaned, Arrow did their very best to clean and deodorize it. When it was apparent they could not correct the problem, they cheerfully and promptly returned my money...and paid for all the shipping. For this alone, I rank them 5 stars - with my complete appreciation!

Mikie Krisztal

My mother Sandra Krisztal couldn't figure out how to use google, but this is from her. Several weeks ago, a very close friend asked me for a favor. Her son had requested that she send his well worn leather jacket to have a torn pocket fixed and to put new lining in it. Looking at this jacket, I was shocked by the sight of it. My first thought was, where is the trash bin? It was not even a good candidate for the Salvation Army. The leather was thin, soiled and in terrible shape. The side pocket was torn well into the body of the jacket. The lining was soiled and in shreds. It certainly could not provide warmth to anyone. My first question to my dear, one in a million friend was, why? Why would you even attempt to rehab this jacket? It appeared more of a rag than anything that could be worn. Her answer was that this jacket meant a lot to her son. It had traveled with him on many memorable journeys and he wanted to keep it but also, wear it as well. He would never part with it. At that, I said, there is only one company that I know of, that could even attempt this miracle. I emailed Bruce Gershon of Arrow Fabricare and of course, he also asked, why? Today, I received the jacket back. When I say, this jacket looked brand new, I am not embellishing its condition. I cannot believe the transition. It looked like it just came off the rack. I was astonished, overjoyed and incredulous. I immediately called Bruce to thank him. I can’t wait to see the look on my friend’s face when she asks, how?

Jasmine Carriker

This is the best dry cleaning place in Kansas City. I had been going to them for years but have since moved farther out south and I've been disappointed with every other dry cleaning place. Most people are upset because Arrow costs more and they take a little longer than other places but the results are worth it. I have taken my sweaters to other dry cleaning places and they come back clean but they still have pilling. Arrow takes off all the pilling and makes them look brand new.

John Coble

Where the local cleaner failed, Arrow came through. As long as I have this heirloom coat, Arrow will be its cleaner. Thanks again for a fantastic job, worth every penny!

Seiji Suenaga

It's a multi-generation family-owned business & the staff seems very friendly. My coat & jacket came out pristine. I was prepared to pay several times more than what they charged.

Clinton Donellan

Arrow Fabricare is top notch. Friendly service, quick turn around, fair pricing, and most importantly, the best quality work. I am unsure who all took part my tailoring, but I know I initially spoke with Bruce and then Susie (sorry if it is spelled differently) and they did an unbelievable job. I am a somewhat unusual linebacker or powerlifter build and I had an expensive leather bomber jacket that needed tapering. I am not local, so I sent hand drawn drawings and measurements via mail, and needless to say I was very nervous. Having said that, the coat fits perfectly now and was done with the utmost care. I hope this sways you to use Arrow! Thank you again!

Leslie Wright

I am just absolutely amazed! I brought my B. Makowsky handbag in with absolutely no hope of it being able to be cleaned. A hot pink sharpie marker had been thrown in my bag and had spent a night absorbing into the leather. My beautiful metallic handbag had a rather large hot pink dot on it. I was devastated. I was blown away when I picked up the bag. Still can't believe it. The bag looks brand new. The color is fantastic. Thank you, Thank you, Thank you!

Grgry Bll

Is alright.

Jeffrey Hall

Unfriendly, rude. They put a new liner in my Remy jacket 3 years ago and this year the entire liner fell apart! They offered ecery exuse immaginable as to why it wasn't their fault. I will NEVER use them again!

Alice Rodriguez

Arrow Fabricare Services was very highly recommended to me and I also recommend their services to others.

Edward Straley

Best Cleaners in the Metro.

Daniel Washington

They did they job

Marla Groth

I have used Arrow as my cleaners for years. I am always very satisfied with their quality service. I took my 20 year old leather coat to have it restored, I read reviews that said they make leather look new again. My 20 year old coat looks and feels brand new, it will last me another 20 years. They put in a new lining, added my zip out lining back, restored the black color, all buttons were on tight, I cannot say enough good, they did an awesome job.

Reaching New Heights

New to the area and needed to get my husbands clothes dry cleaned. I should have known to go somewhere else when I had to get buzzed into the building, very sketchy neighborhood . Once I was inside ..... service was slooooooow. I told the older gentleman that I don’t care what the cost is and I didn’t have time for him to count each item I had (which was a lot). He then told me they charge a lot of money but are the absolute best (doubt it) and there is a ten day turnaround time (which may have explained why the customers were picking up one item each, but an almost two week turnaround time is not going to work for my family). Having read the other reviews detailing the damage/lost items/robocalls I’m glad I took the items to a cleaners with fast customer service and quick turnaround time. This place is a joke.

Nick Kolega

I had used Arrow Fabricare before and always had a great experience. We recently spilled coffee on a sheepskin rug that was used during our wedding ceremony. Another dry cleaner sent us to Arrow Fabricare. It would’ve been a little pricey to do the whole rug and we didn’t want to pay nearly what it cost to purchase to get it cleaned. Jim cleaned it for us with some water and soap free of charge (he just said to give money to the needy at the next opportunity). He also gave us advice on how to care for it over the next several days. Everybody was very friendly while we were there. Will definitely go back here. Thank you Jim and Arrow Fabricare Services for saving this sentimental item!

Leigh Harris

Although my difficult-to-handle heirloom piece was not able to be professionally cleaned, Arrow did their very best to clean and deodorize it. When it was apparent they could not correct the problem, they cheerfully and promptly returned my money...and paid for all the shipping. For this alone, I rank them 5 stars - with my complete appreciation!

Mikie Krisztal

My mother Sandra Krisztal couldn't figure out how to use google, but this is from her. Several weeks ago, a very close friend asked me for a favor. Her son had requested that she send his well worn leather jacket to have a torn pocket fixed and to put new lining in it. Looking at this jacket, I was shocked by the sight of it. My first thought was, where is the trash bin? It was not even a good candidate for the Salvation Army. The leather was thin, soiled and in terrible shape. The side pocket was torn well into the body of the jacket. The lining was soiled and in shreds. It certainly could not provide warmth to anyone. My first question to my dear, one in a million friend was, why? Why would you even attempt to rehab this jacket? It appeared more of a rag than anything that could be worn. Her answer was that this jacket meant a lot to her son. It had traveled with him on many memorable journeys and he wanted to keep it but also, wear it as well. He would never part with it. At that, I said, there is only one company that I know of, that could even attempt this miracle. I emailed Bruce Gershon of Arrow Fabricare and of course, he also asked, why? Today, I received the jacket back. When I say, this jacket looked brand new, I am not embellishing its condition. I cannot believe the transition. It looked like it just came off the rack. I was astonished, overjoyed and incredulous. I immediately called Bruce to thank him. I can’t wait to see the look on my friend’s face when she asks, how?

Jasmine Carriker

This is the best dry cleaning place in Kansas City. I had been going to them for years but have since moved farther out south and I've been disappointed with every other dry cleaning place. Most people are upset because Arrow costs more and they take a little longer than other places but the results are worth it. I have taken my sweaters to other dry cleaning places and they come back clean but they still have pilling. Arrow takes off all the pilling and makes them look brand new.

John Coble

Where the local cleaner failed, Arrow came through. As long as I have this heirloom coat, Arrow will be its cleaner. Thanks again for a fantastic job, worth every penny!

Seiji Suenaga

It's a multi-generation family-owned business & the staff seems very friendly. My coat & jacket came out pristine. I was prepared to pay several times more than what they charged.

Clinton Donellan

Arrow Fabricare is top notch. Friendly service, quick turn around, fair pricing, and most importantly, the best quality work. I am unsure who all took part my tailoring, but I know I initially spoke with Bruce and then Susie (sorry if it is spelled differently) and they did an unbelievable job. I am a somewhat unusual linebacker or powerlifter build and I had an expensive leather bomber jacket that needed tapering. I am not local, so I sent hand drawn drawings and measurements via mail, and needless to say I was very nervous. Having said that, the coat fits perfectly now and was done with the utmost care. I hope this sways you to use Arrow! Thank you again!

Leslie Wright

I am just absolutely amazed! I brought my B. Makowsky handbag in with absolutely no hope of it being able to be cleaned. A hot pink sharpie marker had been thrown in my bag and had spent a night absorbing into the leather. My beautiful metallic handbag had a rather large hot pink dot on it. I was devastated. I was blown away when I picked up the bag. Still can't believe it. The bag looks brand new. The color is fantastic. Thank you, Thank you, Thank you!

Grgry Bll

Is alright.

Kathleen Isabell

Excellent quality repair and cleaning but I *HATE* their repeated robocalls when my stuff is done. I know where my clothes are, I will pick them up when I have the money and can get there. Their calls are often late at night and wake me out of my sleep if I forget to turn my phone off. THAT makes me really pissed off and the robocalls are from different numbers like they are trying to fool me. THAT makes me angry too like they are trying to get me to answer. I don't answer numbers I don't recognize, fool. SO STOP HARASSING ME. I will pick up my clothes when I have the damn money and time.

Laugh Loud

I live in Tucson, Arizona. When I asked around town for a good leather restoration place, they all said they ship their leather to Arrow Fabricare in Kansas City! So I contacted Arrow. I have a 31 year old distressed suede bomber jacket that I was finally going to have to stop wearing because both cuffs were falling apart, the lining was ripping everywhere, the zipper tab had broken off, and the suede was in dire need of conditioning. I love that jacket and had tried to buy another like it to replace it but could not find anything similar. I sent it to Arrow with high hopes. I worked with Susie Shatz. She didn't think it would survive the cleaning. I asked her to try. It survived so we went forward with the restoration. It looks FABULOUS!!!!!! The cuffs, lining, and zipper tab are new and it looks as black as when I first bought it!!! I am so thrilled to have my favorite jacket back!!! THANK YOU to Susie and Arrow Fabricare!!! I will send my jacket back for reconditioning and I won't wait 31 years this time! I HIGHLY recommend Arrow Fabricare!!!

Jeremiah Daniel

The people that work there have done ✅ a very great job if there is no struggle than there is no progress they know what there doing and they do what they do best they have finished my clothing a lot sooner than I thought these guys are Immaculate

Deanna Jordan

Ok

Rachel Jones

We took two very expensive Tommy Bahama silk shirts in for cleaning. When we picked up our order, the shirts were gone. When we contact Arrow about them, the answer we received was 'we have new people'. After now 5 months Arrow finally agreed to pay us $75 for BOTH shirts. This won't even cover the cost to replace 1 shirt! We have been loyal customers of Arrow's for over 15 years but I am so very disappointed that they created the error that caused our clothes to be lost and now won't make it right with us. Bad form.

Randall Allen

I brought my wife’s long leather coat to Arrow for cleaning and repair. There was a slight tear in the cuff of one sleeve. They explained how they would repair the coat and they executed their plan to perfection. I just picked up the coat from Dalana, a professional, friendly employee and I could not be more pleased. Just in time for cold weather, I am having a late lunch in KC before driving home to Topeka.

Paul Theobald

turned a suit press very quickly; went above and beyond. Will return for future suit needs - next time i'll get my clothes to them well before i need them. i do wish they had at least one late night, at least for drop off.

Gregory Lewis

Not the best place

doug linaweaver

UPDATE: 5/6/18 - Bob, who runs the show at Arrow (President, CEO) called me to apologize for the break down and how they could fix it. He offered to begin restoring my antique and explained in detail what had been done already. He is a family oriented man who was persistent in trying to make me happy. I'm going to send it back and have another go at it Monday. Updates to come: In fairness; I could have handled my credit card issue sooner and may not have had words with an employee at all and for that I owe you an apology. She'll know it's her cuz I didn't cuss the staff or anything and I won't single you out. Thanks for trying to deal with me, I told Bob ,1/2 of it was my fault. Bottom line: CEO called himself Free shipping Deep discount Explanation of situation in detail From 1 to a 3 pending restoration I have a very early Schott perfect that I sent in for full restoration at the advice of the Schott bros. Company. Arrow came highly recommended. After mailing the jacket in October and clearing the charges with my credit card. I found out at the end of February that the charges hadn't gone through!! Several generic messages and some emails to the wrong email address later and the woman I spoke with was very rude and condescending. They even billed me to return MY coat!! Was even told they didn't have my correct # but then was told they left several messages.?.. Bottom line: I did my research. They do good work here but the Logistics broke down badly and I learned that I should have stood over this situation more closely. It's a small shop with maybe 15 employees so some things slip through the cracks. I would have finished my $450 repair if I had not been talked to like a fool..

Lilo moon

Good

Renee Williams

Great place to go take your leathers furs for storage

Debra Lee

"What a GREAT job you and your staff did on my pillow case. I can't believe you were able to remove the white halo and liquid stain. The pillow case is now back on the pillow and the pillow is back on its chair. The matching pillow sits on the adjacent chair and you can't tell the difference between them!" Debra

Kathleen Isabell

Excellent quality repair and cleaning but I *HATE* their repeated robocalls when my stuff is done. I know where my clothes are, I will pick them up when I have the money and can get there. Their calls are often late at night and wake me out of my sleep if I forget to turn my phone off. THAT makes me really pissed off and the robocalls are from different numbers like they are trying to fool me. THAT makes me angry too like they are trying to get me to answer. I don't answer numbers I don't recognize, fool. SO STOP HARASSING ME. I will pick up my clothes when I have the damn money and time.

Jeremiah Daniel

The people that work there have done ✅ a very great job if there is no struggle than there is no progress they know what there doing and they do what they do best they have finished my clothing a lot sooner than I thought these guys are Immaculate

Deanna Jordan

Ok

Rachel Jones

We took two very expensive Tommy Bahama silk shirts in for cleaning. When we picked up our order, the shirts were gone. When we contact Arrow about them, the answer we received was 'we have new people'. After now 5 months Arrow finally agreed to pay us $75 for BOTH shirts. This won't even cover the cost to replace 1 shirt! We have been loyal customers of Arrow's for over 15 years but I am so very disappointed that they created the error that caused our clothes to be lost and now won't make it right with us. Bad form.

Randall Allen

I brought my wife’s long leather coat to Arrow for cleaning and repair. There was a slight tear in the cuff of one sleeve. They explained how they would repair the coat and they executed their plan to perfection. I just picked up the coat from Dalana, a professional, friendly employee and I could not be more pleased. Just in time for cold weather, I am having a late lunch in KC before driving home to Topeka.

Paul Theobald

turned a suit press very quickly; went above and beyond. Will return for future suit needs - next time i'll get my clothes to them well before i need them. i do wish they had at least one late night, at least for drop off.

Gregory Lewis

Not the best place

doug linaweaver

UPDATE: 5/6/18 - Bob, who runs the show at Arrow (President, CEO) called me to apologize for the break down and how they could fix it. He offered to begin restoring my antique and explained in detail what had been done already. He is a family oriented man who was persistent in trying to make me happy. I'm going to send it back and have another go at it Monday. Updates to come: In fairness; I could have handled my credit card issue sooner and may not have had words with an employee at all and for that I owe you an apology. She'll know it's her cuz I didn't cuss the staff or anything and I won't single you out. Thanks for trying to deal with me, I told Bob ,1/2 of it was my fault. Bottom line: CEO called himself Free shipping Deep discount Explanation of situation in detail From 1 to a 3 pending restoration I have a very early Schott perfect that I sent in for full restoration at the advice of the Schott bros. Company. Arrow came highly recommended. After mailing the jacket in October and clearing the charges with my credit card. I found out at the end of February that the charges hadn't gone through!! Several generic messages and some emails to the wrong email address later and the woman I spoke with was very rude and condescending. They even billed me to return MY coat!! Was even told they didn't have my correct # but then was told they left several messages.?.. Bottom line: I did my research. They do good work here but the Logistics broke down badly and I learned that I should have stood over this situation more closely. It's a small shop with maybe 15 employees so some things slip through the cracks. I would have finished my $450 repair if I had not been talked to like a fool..

Lilo moon

Good

Renee Williams

Great place to go take your leathers furs for storage

Debra Lee

"What a GREAT job you and your staff did on my pillow case. I can't believe you were able to remove the white halo and liquid stain. The pillow case is now back on the pillow and the pillow is back on its chair. The matching pillow sits on the adjacent chair and you can't tell the difference between them!" Debra

waymond Roland

The best Dry Cleaners in the Kansas City area

Ken Hall

Arrow cleaners is the WORST!!! Sent a sport coat to have a hole “rewoven” only to have the completely bomb the job. It looks as though they cut a patch and sewn it in where the hole was only to make it look worse than it already did. When asked about why it was don’t this way they told me it was their “ best reweave” job available. Folks if your looking for good quality work and good prices I suggest you look elsewhere, because your not going to get it here.

B.J. Moffitt

The best!!!!! I had red wine spilled all over my favorite "little white dress", and sure enough they got it out successfully and was professionally done! I have been using Arrow for years, they call if you if your garment needs extra care, and if so, what the apx. cost will be, and whether or not you want to proceed. There are still businesses out there that offer excellent customer service. If you are not satisfied, they will make every effort to right it!!!

Sarah Whitney

Very very nice people

Trey Davis

My beloved grandfather handed down a beautiful leather jacket to me when he passed away. I remember him wearing it when I was a child. I am now 50. So the jacket means quite a deal to me. But the sleeves wee a little frayed and the pockets were torn. The body of the jacket was generally weathered and worn. To preserve that jacket and the image I had as a nine year old of my grandfather wearing it, I knew I had to try to get it restored. I was not at all sure anyone could bring the jacket back to life. But Arrow Leathercare Services stepped up to the plate and delivered beyond what I could have ever hoped. It looked right off the rack. Stunningly beautiful. I am so very grateful. Hats off to Arrow Leathercare Services.

Redge Allen

I was miss-charged for two shirts. When I came to pick them up, Ryan resolved the issue without giving me any hassle. Shirts were cleaned at a very reasonable price. Great experience. I'll be coming back.

Michael Harrington

I could not be more thrilled with the service and results from Bruce and his staff. I had just purchase a new leather jacket and wore it for the first time when a waiter at a local restaurant dripped olive oil down the front of the jacket. I was told by multiple cleaners they could not get an oil stain out of the jacket and would have to clean the entire jacket changing its appearance. After speaking with Bruce the President of Aero Fabricare he had me send my jacket to his attention and he was able to spot clean the jacket removing the olive oil stain. My jacket now looks just as it did the day I purchased it! Thank you Bruce and Aero Fabricare

Caitlin Sharp

Arrow is truly the worst dry cleaner we've ever used, and has cost us significant time and money. First, their service is downright bizarre. When you walk in to drop off or pick up, do not expect efficient service. They do not have a quick turnaround AND will send your order out in pieces, so when you come back, usually only half of your order is complete. They will call you almost daily to ask questions about your clothes - if there is the slightest wear on it, they won't clean it until you pick up the phone and tell them whether or not you want (for an upcharge) them to fix it. Even if you ask them to stop doing this, they will continue. They have damaged one item of mine and lost another. We tried so hard to support the local store, but I was so relieved when we found a different cleaners with normal turnaround times, cheaper prices, quick in and out, and not constant phone calls with strange questions.

Shanelle Gines

Quality dry cleaning

Rebecca Vine

Rude over the phone, unfriendly. Sent them my Remy jacket that I had worn for 10 years prior for minor refurbishing. Even though the liner wasn't in bad shape they suggested replacing it at a significant cost. I went along with the recommendation. Three years later, the entire liner fell apart and I was given every excuse in the world as to why they were not responsible. I will NEVER use them again!

JeanHelene Davis

Ruined clothing - turned white towels with blue stripes pink, bleached colors out of brand new orange Home Depot $150 coat, ruined Persian Lamb coat & other fancy dresses. Ruined 2 Coach purses. More interested in "Michael" & his hotel room on phone than my clothing. Insurance claim. Per pickup invoice- was supposed to itemize all "unsalvageable" clothes for insurance claim - waited over 60 days & at that date ins. would not allow me to claim.

Tonita Cowans

Good sales

Jeffrey Fosnough

This place saved my favorite suit!! Nobody does it better. Thank you!

Steve Williams

If you have any leather garment. Don't send it anywhere else but Arrow. They did a fantastic job on my three very expensive coats.

waymond Roland

The best Dry Cleaners in the Kansas City area

Ken Hall

Arrow cleaners is the WORST!!! Sent a sport coat to have a hole “rewoven” only to have the completely bomb the job. It looks as though they cut a patch and sewn it in where the hole was only to make it look worse than it already did. When asked about why it was don’t this way they told me it was their “ best reweave” job available. Folks if your looking for good quality work and good prices I suggest you look elsewhere, because your not going to get it here.

B.J. Moffitt

The best!!!!! I had red wine spilled all over my favorite "little white dress", and sure enough they got it out successfully and was professionally done! I have been using Arrow for years, they call if you if your garment needs extra care, and if so, what the apx. cost will be, and whether or not you want to proceed. There are still businesses out there that offer excellent customer service. If you are not satisfied, they will make every effort to right it!!!

Sarah Whitney

Very very nice people

Redge Allen

I was miss-charged for two shirts. When I came to pick them up, Ryan resolved the issue without giving me any hassle. Shirts were cleaned at a very reasonable price. Great experience. I'll be coming back.

Michael Harrington

I could not be more thrilled with the service and results from Bruce and his staff. I had just purchase a new leather jacket and wore it for the first time when a waiter at a local restaurant dripped olive oil down the front of the jacket. I was told by multiple cleaners they could not get an oil stain out of the jacket and would have to clean the entire jacket changing its appearance. After speaking with Bruce the President of Aero Fabricare he had me send my jacket to his attention and he was able to spot clean the jacket removing the olive oil stain. My jacket now looks just as it did the day I purchased it! Thank you Bruce and Aero Fabricare

Caitlin Sharp

Arrow is truly the worst dry cleaner we've ever used, and has cost us significant time and money. First, their service is downright bizarre. When you walk in to drop off or pick up, do not expect efficient service. They do not have a quick turnaround AND will send your order out in pieces, so when you come back, usually only half of your order is complete. They will call you almost daily to ask questions about your clothes - if there is the slightest wear on it, they won't clean it until you pick up the phone and tell them whether or not you want (for an upcharge) them to fix it. Even if you ask them to stop doing this, they will continue. They have damaged one item of mine and lost another. We tried so hard to support the local store, but I was so relieved when we found a different cleaners with normal turnaround times, cheaper prices, quick in and out, and not constant phone calls with strange questions.

Shanelle Gines

Quality dry cleaning

Rebecca Vine

Rude over the phone, unfriendly. Sent them my Remy jacket that I had worn for 10 years prior for minor refurbishing. Even though the liner wasn't in bad shape they suggested replacing it at a significant cost. I went along with the recommendation. Three years later, the entire liner fell apart and I was given every excuse in the world as to why they were not responsible. I will NEVER use them again!

Tonita Cowans

Good sales

Jeffrey Fosnough

This place saved my favorite suit!! Nobody does it better. Thank you!

Steve Williams

If you have any leather garment. Don't send it anywhere else but Arrow. They did a fantastic job on my three very expensive coats.

Dan Firestone

Have had an incredibly expensive Plumeria down comforter for at least 7 years. Each year, about, I have had Arrow clean it. It has always been sent back to me perfectly clean and in great condition. On one occasion, I forgot when I sent it out, and called customer service there to see when it would be finished and returned. The young lady I spoke with was professional and extremely customer service oriented. I had it back within a week, just as promised. Superb cleaners.

Reena Blumenfeld

ARROW cleaners, is , Hands Down, the best cleaners I have ever used. Not only are they the nicest people but my items they have cleaned come out looking perfectly new. The way I received my suede Prada Purse today was totally fabulous. It not only looks brand new but the way it was sent back to me packaged in plastic and tied with a ribbon. I would never use anyone else for my good items. Reena Blumenfeld, Dallas, Palm Desert 2016

Jeffrey Schwegmann

You can always trust Arrow to provide the very best service.

Riley S

Hi, Bruce I’ve been meaning to thank you and your wonderful staff at Arrow Fabricare for doing such a wonderful job of restoring my ruined vintage red Chloe Edith bag. I was distraught at its condition after following some bad advice on the internet regarding how to get out a sharpie mark from leather and thought my bag ruined forever. Arrow Fabricare made my bag as good as new! And the customer service I received was stellar. (Suzy - I think? - was so sweet!) I will be sending you guys more Chloe bags and other leather goods in the future to be cleaned/restored to their former glory. I am so happy I found Arrow Fabricare! You have a customer for life and I will be telling everyone about the wonderful job you guys do. :) Thanks again. Sincerely yours, Riley S

James Loman

Thanks awes

Mel B

Moderate pricing for unbeatable results. Although some things can't be cleaned or fixed; almost anything special you can imagine comes out looking brand new here!

Michael Tulini

The Arrow team was great to work with. Top notch communication from my first phone call, very responsive to status update requests, and quickly turned around a high quality finished product. They brought my leather jacket back to life after I bought it heavily damaged. These guys know what they are doing!

Reanna Jefferson

Ugg Cleaning- Got my Uggs cleaned here and they did an excellent job....even thr wool felt revamped. Worth the $ actually headed back to drop em' off again #VeryPleased

Krista Sandoval

Excellent customer service. They do a wonderful job! Would not use any other dry cleaner.

Jeremy Adams

I sent them a vintage LL Bean leather jacket that I thrifted because it smelled foul and was faded in some places and stained in others. From some of the pictures I'd seen of cleaned and restored garments on their website plus others' reviews, I was convinced I would get back something almost as good as new. Instead, over $100 later, I get a jacket that is still faded and still smells foul, only now it stinks of chemicals instead of whatever the other smell was. If that was all I was going to get for my money, I would've spent it elsewhere. Buyer beware. EDIT 04/18/2015: I was contacted by the President of the company regarding my dissatisfaction with the service and he asked me to send the jacket back for a re-go. I was very impressed with this level of dedication to customer service. I was able to return the jacket to Arrow at no additional cost and they re-cleaned the garment and even treated and dyed some faded areas to try to bring them back. The jacket looks much better than the first time and no longer stinks. There is some residual odor, but it is faint and I am sure will fade in a few days after being out of the bag and box. If you require traditional leather dry cleaning, then Arrow Fabricare should be on your list of companies to consider.

D.J. Springer

Brought a vintage NFL jacket in for multiple repairs & cleaning. When I inspected it upon pickup, I discovered one of the repairs was sub-standard. Even tho it was right before closing time on a holiday weekend, they corrected it on the spot. Not to mention, the person who hand sewed this correction made it look machine sewn straight from the factory. Excellent work AND service !!!

Linda Wells

A bit expensive but definitely worth it. They will call if they notice any problems and even told me once I didn't need to dry clean a pair of pants. The only cleaner I will use.

Nicole S DeVriendt

I took some items that were mildewed for a friend. I recently asked how the items came out. She said "just like new". I have heard good word of mouth about Arrow.

Mike Squires

I brought a 15 year old leather jacket in to be refurbished. I am 100% certain that this jacket looked like junk. I have to tell you, when I got the jacket back it looked amazing! Like new!! Plus, the staff was more than friendly and the customer service was excellent! Thanks Arrow!!

Alyssa Scheffler

Excellent, personable service!

Nathan Thompson

Promised a repair that wasn't noticeable on my suit jacket. Spent over $100 for a hideous looking patch (partial refund after complaint) on a jacket I ended up throwing away. Don't bother with their repair services. Once they have your money, they don't care about the quality of the repair.

Jim Williams

They did an absolutely wonderful job on a difficult garment and I couldn't have been happier. It was misplaced temporarily, but they found it the first of the week, kept me informed, and were profession and courteous through the blip in service. We all make the occasional mistake, but it was handled well; therefore, the 5 stars.

Greg Swiler

Best money I have ever spent. Arrowcare brought my 12 year old leather coat back to life!! I was going to buy a new coat but for 1/3 the price the restoration they did on mine was incredible. I wish I could give them 6 stars!!

Eric Pyne

I recently asked Arrow to assist in restoring a vintage silk wedding gown as the bottom portion was damaged. With some assistance, identical fabric was sourced and Arrow's expert alteration department replaced the damaged portion with amazing precision. Professionalism at its highest level. Thanks Arrow!!

Dick Bryant

Quality dry cleaning for years!

Bill Hubbard

They did a fabulous job on my suede jacket & my wife's clothing as well. Thank you!

Dan Firestone

Have had an incredibly expensive Plumeria down comforter for at least 7 years. Each year, about, I have had Arrow clean it. It has always been sent back to me perfectly clean and in great condition. On one occasion, I forgot when I sent it out, and called customer service there to see when it would be finished and returned. The young lady I spoke with was professional and extremely customer service oriented. I had it back within a week, just as promised. Superb cleaners.

Reena Blumenfeld

ARROW cleaners, is , Hands Down, the best cleaners I have ever used. Not only are they the nicest people but my items they have cleaned come out looking perfectly new. The way I received my suede Prada Purse today was totally fabulous. It not only looks brand new but the way it was sent back to me packaged in plastic and tied with a ribbon. I would never use anyone else for my good items. Reena Blumenfeld, Dallas, Palm Desert 2016

Jeffrey Schwegmann

You can always trust Arrow to provide the very best service.

James Loman

Thanks awes

Mel B

Moderate pricing for unbeatable results. Although some things can't be cleaned or fixed; almost anything special you can imagine comes out looking brand new here!

Reanna Jefferson

Ugg Cleaning- Got my Uggs cleaned here and they did an excellent job....even thr wool felt revamped. Worth the $ actually headed back to drop em' off again #VeryPleased

Krista Sandoval

Excellent customer service. They do a wonderful job! Would not use any other dry cleaner.

Jeremy Adams

I sent them a vintage LL Bean leather jacket that I thrifted because it smelled foul and was faded in some places and stained in others. From some of the pictures I'd seen of cleaned and restored garments on their website plus others' reviews, I was convinced I would get back something almost as good as new. Instead, over $100 later, I get a jacket that is still faded and still smells foul, only now it stinks of chemicals instead of whatever the other smell was. If that was all I was going to get for my money, I would've spent it elsewhere. Buyer beware. EDIT 04/18/2015: I was contacted by the President of the company regarding my dissatisfaction with the service and he asked me to send the jacket back for a re-go. I was very impressed with this level of dedication to customer service. I was able to return the jacket to Arrow at no additional cost and they re-cleaned the garment and even treated and dyed some faded areas to try to bring them back. The jacket looks much better than the first time and no longer stinks. There is some residual odor, but it is faint and I am sure will fade in a few days after being out of the bag and box. If you require traditional leather dry cleaning, then Arrow Fabricare should be on your list of companies to consider.

D.J. Springer

Brought a vintage NFL jacket in for multiple repairs & cleaning. When I inspected it upon pickup, I discovered one of the repairs was sub-standard. Even tho it was right before closing time on a holiday weekend, they corrected it on the spot. Not to mention, the person who hand sewed this correction made it look machine sewn straight from the factory. Excellent work AND service !!!

Linda Wells

A bit expensive but definitely worth it. They will call if they notice any problems and even told me once I didn't need to dry clean a pair of pants. The only cleaner I will use.

Nicole S DeVriendt

I took some items that were mildewed for a friend. I recently asked how the items came out. She said "just like new". I have heard good word of mouth about Arrow.

Mike Squires

I brought a 15 year old leather jacket in to be refurbished. I am 100% certain that this jacket looked like junk. I have to tell you, when I got the jacket back it looked amazing! Like new!! Plus, the staff was more than friendly and the customer service was excellent! Thanks Arrow!!

Alyssa Scheffler

Excellent, personable service!

Nathan Thompson

Promised a repair that wasn't noticeable on my suit jacket. Spent over $100 for a hideous looking patch (partial refund after complaint) on a jacket I ended up throwing away. Don't bother with their repair services. Once they have your money, they don't care about the quality of the repair.

Jim Williams

They did an absolutely wonderful job on a difficult garment and I couldn't have been happier. It was misplaced temporarily, but they found it the first of the week, kept me informed, and were profession and courteous through the blip in service. We all make the occasional mistake, but it was handled well; therefore, the 5 stars.

Eric Pyne

I recently asked Arrow to assist in restoring a vintage silk wedding gown as the bottom portion was damaged. With some assistance, identical fabric was sourced and Arrow's expert alteration department replaced the damaged portion with amazing precision. Professionalism at its highest level. Thanks Arrow!!

Dick Bryant

Quality dry cleaning for years!

Bill Hubbard

They did a fabulous job on my suede jacket & my wife's clothing as well. Thank you!